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4.2

Based on 1.029 opinions finded in 3 websites

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Nº 153 in 369 in Reigate and Banstead

Nº 6 of 10 Italian in Reigate and Banstead

CUSTOMERS TALK ABOUT DISHES WITH..steaksalmonpastavealprawnpaybeautifulporkrisottocoffeecookedprawnsroastpizzamustold

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Great food and great atmosphere.

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Brenda Andrews . 2024-11-21

MORE AT Google

Really pleasant meal, friendly staff and relaxed atmosphere. The food is full of flavour and ingredients generous compared to many of the well known Italian chains. Speaking to other diners, it’s clear many come back regularly and you can see why. Looking forward to going back to this little gem.

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Ryan Nesbitt . 2024-11-17

MORE AT Google

Lunch with friends Roll on Christmas 🎄

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John Weatherall . 2024-11-16

MORE AT Google

First visit to Ciao Italia yesterday and it was amazing! Food was superb and service was great!! We’ll definitely be back. Thank you 😊

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Sharon Hirsh . 2024-11-08

MORE AT Google

Had a lovely lunch at Cioa Italia. The food was excellent and the service was good. Recommend a visit.

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Louise Englund . 2024-10-26

MORE AT Google

My partner & I live locally and we booked dinner here on Saturday night. The service was good and the food was tasty. Recommended.

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Amanda . 2024-10-21

MORE AT TripAdvisor

First visit in a long time & we weren’t disappointed! Warm welcome, attentive service & yummy food. We’ll definitely be back and would recommend.

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Lorraine . 2024-10-05

MORE AT Google

Absolutely love this restaurant, food is delicious, staff are attentive and friendly Is the perfect place for a special occasion

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carshalton_11 . 2024-10-01

MORE AT TripAdvisor

Food was amazing and Gustavo was a great waiter, best service ever!!

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Simi Osonaike . 2024-09-26

MORE AT Google

Such an enjoyable lunch with 2 lovely friends who were visiting from Durham. We chose from the weekday fixed price menu and every dish was tasty and well presented. The beetroot carpaccio starter was a special star 😊. The tables are well spaced, bread and water for the table are brought quickly and service is friendly and efficient. Definitely a very pleasant venue for a great meal.

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maryannSurrey . 2024-09-25

MORE AT TripAdvisor

1st time we have been here,definitely would go back food lovely and ready nice wine ,very clean and friendly staff

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Fiona Little . 2024-09-11

MORE AT Google

Great experience, superb meal on Friday evening. Friendly staff the owner Mena really took care of us….best restaurant in Banstead. Highly recommended.

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Jason V . 2024-08-20

MORE AT TripAdvisor

As both myself and many friends live locally we tended to frequent the restaurant regularly over many years. Unfortunately over the last year we have found the prices to have increased regularly with definitive smaller portions being served to almost starter level. I do note a previous client has remarked on the waiters and agree their attitude towards paying customers have changed of late and is disappointing. The front of house manager is always delightful but not always there to oversee what exactly happens on the floor. I am sorry to write this review but feel very strongly about pointers mentioned above.

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Lorraine McCulloch . 2024-08-19

MORE AT Google

Small friendly restaurant lovely food

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Louise Clements . 2024-08-08

MORE AT Google

love this restaurant. my favourite. the staff are so welcoming and the food is to die for. highly recommend.

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Sofia Jones . 2024-08-01

MORE AT Google

Excellent service! And the best food I have ever had in London ! 100/10

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Ella Stafa . 2024-06-29

MORE AT Google

My wife and I have recently been introduced to this restaurant by Caroline and my wife's God Daughter Amy. It is not difficult to find a place to park. The welcome is so friendly, even if you are new. The menu was varied on both the occasions we visited. The service is attentive without being pushy. The restaurant is roomy, airy and very comfortable. All in all a very enjoyable and comfortable way to spend 4 hours with appetising food, a varied selection of fine wines and hosts that are pleased to serve or be as invisible as you require.

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Charles Williamson . 2024-06-21

MORE AT Google

Have walked past this restaurant many times & thought it looked inviting & finally we found time to visit with friends. All our food was absolutely delicious & beautifully cooked. Service was excellent & all the staff were very friendly. Would definitely recommend & will definitely be returning.

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SparkySailor . 2024-06-15

MORE AT TripAdvisor

Here for partners Dads 80th Birthday, food was amazing and highly recommend this restaurant. Mena and her staff looked after us amazingly and we look forward to returning again soon ❤️🥂

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Warren B . 2024-06-13

MORE AT TripAdvisor

I work as taxi driver and taking many customers to this restaurant and from and hear is good And use this opportunity to celebrate 7 years of marriage and we had a nice evening me and my wife food was delicious We really liked Nice and clean place

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Catalin Iulian . 2024-06-10

MORE AT Google

Visited this restaurant on Saturday 25th to celebrate my daughters birthday. Surprisingly spacious restaurant with a nice ambience and very friendly staff. Excellent menu choice which was served swiftly. Highly recommended, many thanks

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Trevor Lowe . 2024-05-27

MORE AT Google

Definitely recommend going, the food was amazing & friendly service nice atmosphere

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Jem . 2024-05-19

MORE AT Google

Food was amazing, really recommend. Parking can be difficult but there is a car park nearby and short walk.

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Andrew Harding . 2024-05-15

MORE AT Google

Booked a family party staff were attentive & friendly throughout our 80th birthday party the food was delicious cooked to perfection by staff even though restaurant was busy food was served efficiently would recommend this establishment to all my freinds and family

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Daz Sone . 2024-05-06

MORE AT Google

The food is pricey but worth it. Really tasty and have never had a bad meal here. Staff are always so welcoming and go the extra mile. Well worth a visit!

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Sarah Smith . 2024-04-22

MORE AT Google

Wow unbelievable. Great experience had by all our family. Amazing food and service. Lovely atmosphere will definitely be going again.

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Gaf . 2024-04-22

MORE AT TripAdvisor

Lovely food as always service a little slow but it was very busy so not a problem.

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Tracy Payne . 2024-04-15

MORE AT Google

Authentic tasting Italian food cooked to order in the kitchen. Disappointed by the waiter service which was slow, this a quiet Saturday afternoon. But that aside the food was great really enjoyed the seafood linguine.

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Paul R . 2024-03-17

MORE AT Google

Amazing restaurant, we have been there several time, our kids love to go there... family environment, very friendly and the service is amazing, all who works there are very good people. The New Year party was absolutely fun and perfect, we took our family from Panama and they enjoyed a lot, food, music, and people excellent.

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Adriana D . 2024-03-15

MORE AT TripAdvisor

Hired the place for a party.staff and organising was fabulous. Everyone knew their job and I didn't have to do a thing. Highly recommend .the food,bar staff,dj were excellent.

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susan arbia . 2024-03-14

MORE AT Google

A really fantastic choice of restaurant. Really great venue - looks lovely, great atmosphere, staff were really friendly, service was superb and the food was fantastic. With the choice of Zizzi's, Prezzo and Pizza Express within a minutes walk, we made the best choice. Starters of sardines, calamari, the floatiest garlic bread and my choice of goats cheese was fantastic. Mains + such a wide choice - I'd never tried veal before and the veal escalope Saltimbocca was just so tasty. We were absolutely full up before we got to deserts, but still managed to fit in some lovely affigato and sorbets. Just lovely and will be going back again.

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David000081 . 2024-03-10

MORE AT TripAdvisor

Very busy, service was a little slow but that's to be expected. Bustling atmosphere. Lovely food.

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nikki donovan . 2024-03-10

MORE AT Google

Fantastic service with fabulous food. I would highly recommend here. From 17 to 87 years, everyone had a wonderful meal. The prawn dish and skate wing were both exceptionally well cooked. Something for everyone.

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824marku . 2024-03-06

MORE AT TripAdvisor

We also had sea bream which was lovely. We had soups Chicken liver pate for starters. We liked everything we had deserts was nice cheese cake . Ice creams all tasty. It’s a very nice restaurant.

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Gemini Bradshaw . 2024-03-01

MORE AT Google

I ordered a Rigatoni Sicily pasta. The aubergine was not cooked properly. Bruschetta was served with hard tomatoes. It feels like amateurs cooking Italian food. Overpriced for the quality of food offered.

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Adriana Minutillo . 2024-02-18

MORE AT Google

We cannot speak highly enough of this lovely family run restaurant. The people and service are first rate. The food is excellent and the ease with which they cater for allergies is second to none. Very impressive. We unequivocally recommend this restaurant and will be visiting again soon.

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Daydream66547407854 . 2024-02-17

MORE AT TripAdvisor

Lovely meal here, good food with great service. Gluten free pasta available

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Maanas Poolo . 2024-02-15

MORE AT Google

Thoroughly enjoyed this visit. Lovely food friendly staff. Will definitely be back.

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Clayton Francis . 2024-02-14

MORE AT Google

Great service .Good food. Very noisy.

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Michael Speller . 2024-02-08

MORE AT Google

Good food and great service. There is seating inside and also outside in an area with a canopy. I had the fish of the day for my main course, which was beautifully cooked, textured and seasoned. Very good Italian food and worth a visit.

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Maz H . 2024-02-05

MORE AT Google

Went here earlier today, table seemed a little cluttered at first but eventually evened out. Service was amazing and food was bought out fairly quickly even thought it was fairly busy. Would definitely go again

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Scenic63445803643 . 2024-02-04

MORE AT TripAdvisor

This is my favourite restaurant in Banstead . Friendly,welcoming ,great atmosphere, lovely fresh food ,attentive service from Lucia . Will be returning soon .

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pauloaH6851LZ . 2024-02-03

MORE AT TripAdvisor

We love this restaurant, it serves the best food, all staff extremely friendly with Lucia exceptional at all times with her warm and friendly attitude.

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Samantha C . 2024-02-02

MORE AT TripAdvisor

Had another great meal at the ciao Italia and the service from Lucia was exceptional. I can’t recommend this restaurant enough.

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Gary W . 2024-02-02

MORE AT TripAdvisor

Delicious Italian food with exceptional service.

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Nick Lee . 2024-01-29

MORE AT Google

Hadn’t been for 9 months since moving house. Drove 16 miles to go there for 50th Wedding and it was as good as ever. Great staff, great food and great service.

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Chris D . 2024-01-28

MORE AT TripAdvisor

Great New Years Eve at Ciao Italia

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trevor ward . 2024-01-19

MORE AT Google

Food is very good but menu is always the same

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Janet Hughes . 2024-01-16

MORE AT Google

The food is excellent, and the service is exquisite. They are friendly, polite, and cater to your needs in a loving way. We have been there several times, and service hasn't changed. We will definitely go there again.

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Jerome Roberts . 2024-01-12

MORE AT Google

Lovely food, quite expensive but worth it. The scallops for starters were absolutely perfectly cooked! Service was amazing, quick, friendly and attentive. It was quite loud inside with other tables loud conversations but maybe I'm just sensitive to sounds lol. Would definitely come back!

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joanna kingman . 2024-01-03

MORE AT Google

We went for our Xmas dinner from work, the service and food were excellent and all the staff wore a smile and were very attentive.

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Farrokh Hormoz . 2023-12-27

MORE AT Google

Very good work party 12 person Highly recommended Spot on staff Thanks, memorable evening.

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James Emeny . 2023-12-22

MORE AT Google

Too crammed in with people. We had to wait 40 mins although we booked

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Sarah Evans . 2023-12-09

MORE AT Google

I went here for my Christmas work party.the restaurant looked beautiful food was delicious service brilliant had a brilliant night. Only took a photo of my starter which was lovely

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Cheryl mitchener . 2023-12-09

MORE AT Google

I was very disappointed, myself and my wife wanted a quiet meal, unfortunately there was a table of 6 to 8 women who were very loud and the language used was disgusting, in addition to this two of the women were vaping and the smell of the contents could be smelt throughout the restaurant. At no time were they asked to respect other users and it will be a long time before we use the restaurant again. The meal was not great and my wife's food was warm at best, considering we spent £140 this was not good value for the money. Even the waiter said he was surprised we stayed as long as we did when I was paying the bill.

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Terry F . 2023-12-01

MORE AT TripAdvisor

Just a little disappointed with the food, good service but extremely loud probably due to the restaurant being full

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Mark Lovell . 2023-11-30

MORE AT Google

I held a dinner for 46 people at Ciao Italia at the weekend, and it went superbly well, from start (meaning the planning) to the finish. The service was attentive without being intrusive, the food was delicious and the atmosphere almost perfect. "Almost", because if we do it again, we will give more thought to the acoustics and table layout, as the ambient noise level meant that, as one of our guests put it, Brian Blessed in full flow would have struggled to make himself heard.

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Nick Mallett . 2023-11-21

MORE AT Google

Amazing food, brilliant service.

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Kamlesh Patel . 2023-11-18

MORE AT Google

Booked for 7.30 waited 10mins to be seated, noisy roudey atmosphere, service was poor had to wave at servers to get attention.food was average. Just an expensive version of Zizi’s won’t be going again.

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Ann Long . 2023-11-12

MORE AT Google

One cannot visit an Italian restaurant without trying pizza, and Ciao Italia certainly knows how to make a stellar one. I ordered the Margherita pizza, and it was a masterpiece. The crust was thin and crispy, the tomato sauce was vibrant and tangy, and the melted mozzarella cheese was simply divine. It was a true taste of Italy in every bite.

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Louise . 2023-11-08

MORE AT Google

Very expensive but nice. Could it be over priced.

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Lara M A (The Tutor) . 2023-11-06

MORE AT Google

A good Italian restaurant with good Italian food, the only downfall of the surf and turf lobster was spoon size not value for money.

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Terry Dixon . 2023-11-03

MORE AT Google

Lovely friendly Italian restaurant with excellent food and service. Well worth a visit.

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Marius Gallaher . 2023-10-31

MORE AT Google

This place is one of the best authentic Italian restaurants I been to. Tried almost all the dishes and they’re all delicious . You also have the best wines there .

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Saddie Riaz (ess) . 2023-10-26

MORE AT Google

Great place to dine out in Banstead..

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Barry Cragg . 2023-10-11

MORE AT Google

Wake Manager of Ciao Italia took 2 weeks to get back to me when I requested a quote. Had to chase. Manager then sent me an exorbitant quote from a ‘cafe’ email for afternoon tea. I replied requesting to reduce the quantity and the alcohol. I didn’t receive a reply. Manager went on holiday. The food was clearly from an outside caterer. Far too much food, endless jugs of alcohol, glass cups with hot water with tea bags next to them for cups of tea. Forced to pay huge bill by staff at end of the wake for my mother. Staff claimed they had not received my email requesting less. Afterwards eventually manager admitted that she had sent the quote from the wrong email and had never received my request to reduce the order. Took over a month to give me a very limited refund. Apparently this restaurant do lots of wakes. I feel totally taken advantage off and ripped off. Made a stressful and upsetting day even worse.

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Claire Scott . 2023-09-23

MORE AT Google

Wake Manager of Ciao Italia took 2 weeks to get back to me when I requested a quote. Had to chase. Manager then sent me an exorbitant quote from a ‘cafe’ email for afternoon tea. I replied requesting to reduce the quantity and the alcohol. I didn’t receive a reply. Manager went on holiday. The food was clearly from an outside caterer. Far too much food, endless jugs of alcohol, glass cups with hot water with tea bags next to them for cups of tea. Forced to pay huge bill by staff at end of the wake for my mother. Staff claimed they had not received my email requesting less. Afterwards eventually manager admitted that she had sent the quote from the wrong email and had never received my request to reduce the order. Took over a month to give me a very limited refund. Apparently this restaurant do lots of wakes. I feel totally taken advantage off and ripped off. Made a stressful and upsetting day even worse.

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W1545KPclaires . 2023-09-23

MORE AT TripAdvisor

Excellent food,friendly staff , very relaxed lunch.

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Lyn Goodenough . 2023-09-22

MORE AT Google

There is nothing Italian about this place.

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Nelton Kuruvilla . 2023-09-05

MORE AT Google

I went there today for the first time with a friend. Great food, all very fresh and very good. We had the set menu which was great value. The waiters were efficient and friendly. I would definitely return - and recommend this restaurant.

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tibbyelmwood . 2023-08-31

MORE AT TripAdvisor

We visited the 'Ciao Italia' restuarant recently for the first time with friends and have to say what an amazing experience it was. The interior is very large and well designed and makes visiting a pleasant experience. The staff on hand can't do enough for you and raise the bar of customer service to a new level. We had the prawn cocktails for starters which were declicious and to follow 2, Pollo Crema Funghi, a dover sole and a sirloin steak which were all extremely tasty. This was washed down with an excellent bottle of Malbec Nieto Senetin which was glorious. To follow had the icecreams, cheese cake and Tiramasu which all very enjoyable and complemented by Liquer coffees. It was a wonderful experience and can't wait to come back!.

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John N . 2023-08-26

MORE AT TripAdvisor

Average food. All our meals looked a little bland and our chicken was over cooked. I can honestly say the profiteroles were the smallest I have ever seen in my life!

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V7153YKsandyh . 2023-08-20

MORE AT TripAdvisor

Fantastic food and service soooo good. X

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Wendy Regan . 2023-08-20

MORE AT Google

We called last minute to get a table for 3. So glad we came! The food was absolutely delicious, the staff friendly and great atmosphere.

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589jeanettee . 2023-08-12

MORE AT TripAdvisor

Planned my parents wedding anniversary here with the amazing help of Ilia. He was so accommodating from the very first day we met with him to discuss the plan and gave us ideas we didn't even think of. On the day, everything was so organised and perfect, from the food, the service and the overall atmosphere of the event. Cannot thank Ilia and the team enough for their great service, food and hospitality. No request was too much. I would plan another occasion here in a heartbeat. Thanks again Ciao Italia!

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Francesca Fernando . 2023-07-18

MORE AT Google

Lovely food, great service Had the grilled garlic prawn spaghetti and it was sooooo delicious!!

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Ess Kay . 2023-07-17

MORE AT Google

Service good, friendly staff, nice decor, well thought out layout of restaurant all on one level with disabilities access and facilities. Food excellent. Took a little while to arrive, but that's because it is all cooked fresh. The complimentary bread basket is welcome whilst you wait. Would recommend and will definitely return.

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Julie Wiseman . 2023-07-17

MORE AT Google

Amazing food! I wish I took a picture the portions were fantastic… Paolo was a great host. I will definitely be visiting again.

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Andy Okungbowa . 2023-06-23

MORE AT Google

Always good. Service is impeccable

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Hiten Savla . 2023-06-04

MORE AT Google

Best negroni I’ve had in a long time!

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Miriam Christie . 2023-06-04

MORE AT Google

An enjoyable evening with tasty food and for me, the perfect portion size. So often restaurants give too much. I had the pollo caricature and the cheesecake from the set menu. Service good, friendly and unobtrusive allowing us to chat undisturbed

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Katherine Bottomley . 2023-06-01

MORE AT Google

The place seemed nice enough, a little dated perhaps. Food needed to be seasoned better, and it looks like the menu hasn't changed since the 80s. Service was ok, but hat to wait quite a while between courses.

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Nick Kirbyshire . 2023-05-01

MORE AT Google

Lovely food, very pleasant staff.

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Sarah Reeve . 2023-04-18

MORE AT Google

Loved it! Great food. Will definitely go back again.

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Laila Al Obaidi . 2023-03-24

MORE AT Google

Good food, friendly service and welcoming ambiance.

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Yvonne . 2023-02-24

MORE AT Google

Lovely people, fantastic food, beautifully presented and run!

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Jamie Champion . 2023-02-22

MORE AT Google

Good tiramisu:) Prawns was very tasty and big size! but carbonara was not great.

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Victoria Voronina . 2023-02-19

MORE AT Google

Very bad service.Waited 35 mins for drinks .After we asked for it was served .Then we waited another 1 hr for food .There are no waitress,only one for the whole restaurant.We spoke to the manager and he made us feel is our fault.He was so rude.The food is bad .Very disappointing.Don’t go there if you don’t want to be treated bad !My family will not come back to this PLACE never again !!!

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Toni Barakova . 2023-02-19

MORE AT Google

Shocking experience!!! Bland food, waited over an hour, and encountered an incredibly rude and smug manager who refused to acknowledge the huge wait and poor standard of food. Not good enough for the sky high prices

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Mario Boykov . 2023-02-18

MORE AT Google

Delicious food and excellent service.

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Lizzy Stockwell . 2023-02-07

MORE AT Google

Family restaurant run very well

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Danny Clifford . 2023-01-26

MORE AT Google

Love the weekday menu. Thus will be my regular!

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andrew young . 2023-01-26

MORE AT Google

Went there for a family Sunday lunch for 9 people.Very enjoyable.

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David Offen . 2023-01-10

MORE AT Google

The food is mediocre and somewhat poorly prepared, tomatoes on the bruschetta were quite large and under seasoned, the food was enjoyable enough but quite disappointed as the price point is so high. What was worse was service was extremely slow and neglectful while they were well staffed and were not at full capacity. Wouldn’t come back unfortunately.

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Renee Williams-Genas . 2022-12-21

MORE AT Google

Beautiful food. Lovely atmosphere.

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Randa BEHNAM . 2022-12-17

MORE AT Google

A lovely evening shared with former work friends, and a nice Christmas meal. Good service

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Robert Oddy . 2022-12-16

MORE AT Google

Quality food and efficient friendly staff Even the bread is good quality not cheap rolls like some restaurants All good down to the little details I.e) proper quality butter etc Fillet steak was great ! Super quality and cooked perfectly If you order coffee you should specify your taste , as it can be to strong Atmosphere is nice , and view of the chefs in kitchen

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Rachel Hopkins . 2022-11-22

MORE AT Google

I had the most wonderful evening. There were 6 of us, the food was amazing but the staff were incredible.

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Karen Carlile . 2022-11-15

MORE AT Google

What a fantastic find! Lovely friendly staff. The food was exceptional. We enjoyed everything about it. Such a great find!

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NATHAN ADAMS . 2022-11-05

MORE AT Google

Beautifully presented and deliciously cooked food and a very strong menu on fish. I don't know of anywhere else locally that serves Dover sole, and this was a real treat. Service and attention from staff was impeccable. I would highly recommend the mixed grilled fish and one of my guests had the sardines which looked absolutely divine. Considering I live 112 miles away I would more than happy come here again.

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Matt Davis . 2022-11-03

MORE AT Google

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