Based on 802 opinions finded in 2 websites
Based on 802 opinions finded in 2 websites
Opinions
Excellent value for money, friendly staff
Toni Jones . 2024-10-12
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Great menu selection and service highly tecimmended
Alex Papps . 2024-10-07
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Need to get back soon as so well enjoyed the last visit, food and service real nice
Martin Wells . 2024-10-06
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Beautiful zucchini fries! Definitely be back for the ambience, brilliant service and tree of life:)
Kamesh Flynn . 2024-10-02
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Our first visit but definitely won't be our last. Lovely ambience, excellent and attentive service and delicious food.
Deb H . 2024-09-17
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Although the food was truly delicious the service was distasteful. We were barely greeted at the door and I almost saw the look of disgusted on the waitresses face as if I did not belong in that environment for obvious reason!!! Shocking!!! What a shame as the food was amazing.
Adedoyin Ogunekun . 2024-09-10
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Lovely location, full of vibe, pleasant service. The fritti fungi starter is still one of my all-time favourite starters (of any restaurant ever) This is from the same menu as ZaZa in Berkhamsted and it's great there too; I venture to suggest the salad garnish was even better at the Old Amersham location. But it's just such a beautiful tasting starter. Had steak today, and it was beautiful. Zaza's is fabulous.
Steve Dunthorne . 2024-09-06
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Great private dining room upstairs. Lovely staff very attentive.
Louise Nicholson . 2024-08-27
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Superb meal and delightful service. I had the Sicilian Lemon Tart for desert and it was simply the best desert I have ever had. 10/10
Adam Gray . 2024-08-26
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The place is 5* every time. Please treat yourself to this place. The bill is a little heavy. But its worth all of it, i promise. You pay for what you get. Best staff. Weve been half a dozen times now and every time without fail. 10/10. 5*
big krysti . 2024-08-17
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Chilled lunch with friends. Good food and wine and quick service.
Pippa Cotton . 2024-08-15
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Lovely food, lovely staff and a great atmosphere. Good value too.
Mike Gibbons . 2024-08-08
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My partner and I recently dined at Zaza in Amersham for our anniversary, and it was an unforgettable experience. The crab and prawn pasta, topped with a generous sprinkle of Parmesan cheese + the rib eye steak were delicious. The restaurant added to the celebration by offering complimentary glasses of champagne and a delightful "happy anniversary" dessert. The food was excellent, but the service truly stood out—exceptionally attentive and warm. We loved every moment of our visit and highly recommend this Italian gem! The staff were so friendly and welcoming 💛
Perfect Mavimbela . 2024-07-29
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Six of us for a birthday x birthday girl was given a lovely glass of bubbly and after all of us having really good food they presented her with a birthday tiramisu accompanied by singing x za za is consistently good 👍
Trina Goodman . 2024-07-28
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Absolutely delicious food, stunning restaurant and excellent service. If we lived locally we wouldn’t be able to resist visiting ALOT!
hiddensun23 . 2024-07-28
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Patio is wonderful, shadow and privacy is great. Thank you for looking after us, having a nice evening for sure.
Олександра Г . 2024-07-26
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Had my birthday 🎂 🥳 party at Zaza, the food was faultless as with the service by staff. I would urge everybody to visit and experience QUALITY. Thank you, guys. See you very soon again.
Martin David . 2024-07-24
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Dined here yesterday, the service was excellent and food really good, I had calves liver, absolutely delicious. The service charge which was automatically added to the bill was well deserved.
Gillian Smith . 2024-07-23
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We dined for the first time here recently. The restaurant is very nice, but perhaps it needs some more soft furnishings as it was very loud. We enjoyed the food immensely. The mushroom starter came with a lovely salad. The food all arrived piping hot and which is so appreciated. !! Tuna steaks and chicken were enjoyed immensely, along with pasta dishes. We all thoroughly enjoyed our food, and plan to go back. Thank you
Alison M . 2024-07-22
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Remarkable food, service and ambience. It's rare that you eat somewhere and someone has taken care of details to this level. The food was simply delicious. Delicate flavours and textures for all three courses. I had calamari, sea bass and berry Panna cotta. All three were delicious. We had a group booking of 15 people and such care was taken to ensure our evening out was fantastic.
Bryn Harries . 2024-07-22
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Lovely lunch today for my husbands birthday. Great food and a glass of fizz and cake for the birthday boy. We had a lovely time
Paula H . 2024-07-20
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Every time I come to Zaza Old Amersham they always deliver excellent food and service. If you are celebrating a special occasion they always go out of their way to make it ‘extra’ special especially for birthdays. The staff are so attentive and it really is a lovely place to eat. I couldn’t recommend enough.
Ellie R . 2024-07-06
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First time visit.... really nice all round staff very attentive. Will go back
Kevin Inkley . 2024-06-24
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Thank you Zaza for an amazing day , Monica was amazing and really looked after us all , food was 5 stars and served my family of 20 all on time for my wedding get together .. great little room upstairs for a quite wedding celebration lunch .. would highly recommend with 5 star service and great atmosphere … thank you once again
Stevie Hammond . 2024-06-17
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Celebrating Father’s Day and we choose our local restaurant. The service was fantastic and so was the food! Thank you for your hospitality today!
Belinda . 2024-06-16
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Took my friend to lunch for her birthday where she was presented with a glass of bubbly on arrival then a dessert after her main mail. Both such a lovely and unexpected surprise for all of us (my daughter joined us later). This is my third time at Zaza and enjoy very much the whole experience. Thank you and keep up the good work.
Linda Wood . 2024-06-15
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Lovely food perfect service would highly recommended
Adam hall . 2024-06-05
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Delicious food and excellent service. We will definitely be coming back again soon.
Claire Jones . 2024-06-05
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Love it here! Really look after you and the food is excellent!
Lynn Gibson . 2024-06-03
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The surroundings in this restaurant are lovely and the kitchen is great, producing a quality of food above the rather boring and unchanging menu. Service was efficient and courteous, but not particularly personal. Overall, will go again, especially as I live very close. I’d use more frequently if the menu evolved from time to time.
gill A . 2024-06-01
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Had a lovely evening there, Food was fantastic & service was fast and efficient & was taken care of, Nice surroundings with tables well spaced apart and good acoustics so you hear eachother & can talk freely
Mark Hurrell . 2024-05-28
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Lovely location, good atmosphere, food was high quality well priced and attentive staff. Would definately revisit and have already recommended to friends
Nigel Roome . 2024-05-20
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Very good food, quite unexpected actually
Gareth Jones . 2024-05-20
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a great authentic restaurant with great food, service and ambiance.
T R . 2024-05-17
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Very good customer service, nice drinks, nice and cosy
Marcela Vanegas . 2024-05-15
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Delicious freshly prepared food, great service and ambience.
Karen Fullick . 2024-05-12
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This is a really great Italian restaurant with great food and drinks
Colin Shippey . 2024-04-22
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Delicious king prawn starter, Calamari fritti as Always very good.
Alex Dr . 2024-04-03
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Excellent food, very poor service. Once you're sat down they're all over you to make sure you order drinks and starters/mains, but after that you're ignored. I had to go and find a server to request a dessert menu, only for someone to return ages later with the bill. The service was just very slow and the guy that comes around to take payment was plain rude. We used to go here a fair bit, but will find somewhere else in future. a 12.5 service charge for such indifferent and rude service isn't warranted.
Paul Smith . 2024-03-21
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Beautiful restaurant, amazing food and fabulous service! Made extra special by the attention paid to my birthday including a glass of fizz and singing happy birthday! Would highly recommend for a special occasion and will definitely be returning! Thank you Zaza Amersham!
Harriet Bennett . 2024-03-13
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Awful experience on Mother’s Day. Rushed out of the restaurant when the restaurant had overbooked to cash in on Mother’s Day. No information on the booking about a minimal time slot available. Will not be going back to this overpriced eatery again.
Andy0166 . 2024-03-10
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Wonderful food and lovely venue
Silke Stahl . 2024-03-09
MORE AT Google
Friendly staff and amazing food! Brilliant ambience too, a lovely old building in Amersham’s picturesque old town. The restaurant is pristine. The food is always of an exceptional standard and we’ve tried everything from the pasta to the ribeye. My favourite local restaurant for sure
Andrew Webb . 2024-02-29
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Came for a meal with family (16 of us) for my wife's 60th birthday. Were allocated one of the private dining rooms upstairs. Pre-ordered all menu choices in advance. Had numerous emails prior to dining where every query I had was answered swiftly and to my satisfaction. On the night the birthday girl was given a free glass of prosecco. The room was set up wonderfully for us. We were allocated our own waitress for the evening. I should have got her name but didn't. She was just wonderful, nothing was too much trouble and every query dealt with immediately. Considering how much food was being served every dish was what had been ordered and delivered to the correct person. The food itself was of an exceptionally high standard. Special mention to the Branzino, Lamb Shank, Sticky Toffee Pudding and Crème Brulee. We were not rushed and each course was delivered when I felt we were ready as opposed to it being rushed out from the kitchen as quickly as possible. This is the first time I have organized such an evening and can honestly say that it was one of the best dining experiences ever. My wife truly enjoyed her birthday meal, Thank you to all the staff at Zaza who made this such a memorable evening.
Billy G . 2024-02-28
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Cute Italien restaurant with plenty of space around the tables. I went there with my son and we both enjoyed the food, slightly out of the ordinary which meant it was more interesting than the standard Italien fare
Matthew Bettison . 2024-02-20
MORE AT Google
Great food and service always. While they’re a small chain, everything is fresh!
nidi1992 . 2024-02-20
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Very nice food served in a lovely atmosphere. The olive tree decorating the restaurant is a good conversation piece. We went on a Monday and had the set menu. Good choice of dishes and plenty of choice if you don't eat meat.
Lorna Montgomery . 2024-02-13
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I had one of the specials which was a pumpkin ravioli dish in a delicious buttery sauce. Highly recommend. We were there for a birthday and they greeted the birthday girl with a glass of fizz! Portions were large! It was busy but we had a table in a corner so had privacy and quiet.
Rachel T . 2024-02-12
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Came for a meal with family (16 of us) for wifes 60th birthday. Were allocated one of the private dining rooms upsatirs. Pre-ordered all menu choices in advance. Had numerous emails prior to dining where every query I had was answered swiftly and to my satisfaction. On the night the birthday girl was given a free glass of prosecco. The room was set up wonderfully for us. We were allocated our own waitress for the evening. I should have got her name but din't. She was just wonderful, nothing was too much trouble and every query dealt with immediately. Considering how much food was being seved every dish was what had been ordered and delivered to the correct person. The food itself was of an exceptionally high standard. Special mention to the Branzino, Lamb Shank, Sticky Toffee Pudding and Creme Brulee. We were not rushed and each course was delivered when I felt we were ready as opposed to it being rushed out from the kitchen as quickly as possible. This is the first time I have organised such an evening and can honestly say that it was one of the best dining experiances ever. My wife truly enjoyed her birthday meal, Thank you to all the staff at Zaza who made this such a memorable evening.
Billy Glenton . 2024-02-11
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Fantastic experience! The food for everyone was first class!
Ashley Booth . 2024-02-10
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My husband and I went for his birthday lunch on Monday . The restaurant was quite busy for a Monday, which was surprising but had a nice ambiance. We found the service friendly and attentive and the food arrived at pleasant intervals. It was well presented and hot! We both chose from the a la carte menu but there were so good options on the lunch special menu. Our dishes were well presented and delicious. A very pleasant birthday lunch experience
Susan F . 2024-02-07
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Monday evening and one of few restaurants open in town, so pretty busy. Lovely atmosphere, prompt polite service from arrival. Wide choice on the menu and wine list and good advice offered by waiting staff. Drinks, water and starters promptly served and very nice. Slightly longer wait on main course but once served enjoyed. Would recommend for sure.
Marten B . 2024-02-03
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Always a great place to eat. The food and atmosphere are always spot on.
Richard Justin . 2024-02-01
MORE AT Google
The food is delicious and plenty of choice for vegetarians too
Kaia . 2024-01-31
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Came here tonight for Italian set menu. Great value. The antipasto starter was fantastic and an enormous portion. Really enjoyed the whole meal. Staff also amazing. Only quibble I ordered the bucanti amatriciana but got trofie( and was over cooked) pasta instead. I didn't really mind the swap out although i wouldn't normally be served with this sauce. Normally a pesto etc. But as with a friend not seen In years I didn't mention. But after being a general manager of an Italian for 15 years would have loved to be told and pick my own instead and just swapped out. I wouldn't let it stop me going again as I thought overall was great.
V5030EMlaurab . 2024-01-30
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With lots of lovely restaurants in Amersham I don’t go here that often. The food is perhaps a little unimaginative, and the menu rarely refreshed, but what you get is excellent. I had calves liver, it was really well executed and the spinach and beans side was a nice change from what seems to be a glut of tenderstem broccoli inthe restaurant trade. Your chef is really good, but perhaps give them a bit more space. Well priced in comparison to the many expensive restaurants in Amersham.
440gilla . 2024-01-27
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Very accommodating, delicious food, great staff
Debbie ._ . 2024-01-27
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Nice food and very accommodating of my gluten free diet. However, 45 minutes after we placed our order, there was no sign of our food. I asked the waitress and it turned out our ticket had been 'lost'. The waitress apologised and our food came promptly afterwards. Of course, I fully understand that mistakes happen - we are all human! However, I was surprised that we were not offered any compensation and that we were still expected to pay service charge. Furthermore, we had to chase for the bill and eventually ended up walking around the restaurant to find a member of staff to take the payment. The meal was lovely, but I really was not impressed by the service. I have heard of many friends who've had a fantastic dining experience at this restaurant, so perhaps this is just a one off!
Jessica Tyler . 2024-01-27
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Have been eating at Zazas for many years great management front of house chefs excellent gluten free superb service with a smile home from home always has a table no matter how busy Christmas time is magical thank you for our Zaza family x
brunella ruocco . 2024-01-19
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Great place for lunch, lovely decor, amazing service and delicious food. Highly recommend
Anne Webster . 2024-01-16
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Food of a good standard. Service excellent. Polite and efficient staff.
Neil Vyse . 2024-01-04
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I had a delicious rib eye steak with garlic butter and french fries. Highly recommended.
Andrew Elvidge . 2023-12-17
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4 stars due to the lack of vegan options, except one pasta dish and side dishes.I visited Zaza in Amersham for the second time and I love the place for many reasons. As a vegan, I prefer eating in places with more choices on the menu. My vegetarian family members ate very well here.
P R . 2023-11-27
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First time visiting this restaurant on my son’s invitation and recommendation! Was last minute so the only booking slot available was 5:45pm.. two of the 4 diners were stuck in traffic so arrived 40 mins late and although the staff let us know that they will need our table they were very gracious and gave the best service! The place was packed and I know why! Food was delicious, the atmosphere is so relaxed and the decor is beautiful! Everything about this place is 10/10.. I expected the bill to be much more! 2 cocktails, rum and coke, 2 soft drinks, 3 glasses of wine.. bread and olives, 4 starters and 4 mains of steak and fish, side dishes all for under £220 including service charge! I excellent value for money, quality food, you could taste the freshness! I will be frequenting this beautiful place again! My new favorite! Recommend to anyone!!
PTHOLS . 2023-11-25
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Lovely place. Great decor. Great service. I thought the food was very average though. It was the standard of a competent home cook, and not what id expect from an Italian restaurant at this price point. The ragu was uninspired and lacking in taste, and the pasta was a bit overcooked.
J B . 2023-11-19
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Good food, service and atmosphere
Susan Davies . 2023-11-12
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Great value lunch menu. Pretty terrace to sit in the sun. Thoroughly recommend.
Jo . 2023-11-09
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Friendly staff however that is definitely not a carbonara.
Andrea Costa . 2023-11-05
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Good service. Food was very good, highly recommend it . Our waiter Andy was very helpful and polite.
Zalmay Jabarkhil . 2023-11-03
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Cannot highly recommend this restaurant enough. Stayed in Amersham several times before and always visit this restaurant each time as the food and service is excellent. This visit was to celebrate our Silver Wedding Anniversary which didn't disappoint. The restaurant is second to none and must be tried if you are in the area. Thanks to everyone at Zaza for a special evening.
Peter C . 2023-10-31
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The ambience and food here is great. Both good for families or intimate meals.
Adam Wilson . 2023-10-29
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Great service, ambiance and good choice of pastas and wine.
AJ Varghese . 2023-10-24
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We had their private room for 22 people. Great group menu with plenty of choice. Didn't rush us through. Would totally recommend but they don't have parking.
Angela Steed . 2023-10-15
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We've been there before and it's been absolutely fabulous. This time, it was for a birthday and we had 4 starters for the heck of it. All great. For mains, we had the seafood pasta - very good... ... but then there was the mushroom and chicken risotto...not great at all... It was probably the most bland, tasteless risotto I've ever tasted in life (and I'm really not exaggerating here) - if someone had told me they made it with tap water instead of stock and wine, I would have believed them 100%. The risotto itself had literally zero taste - I took a few scoops, mixed it with a bit of "sauce" at the bottom of plate - nothing. I then tried the chicken on its own to see if it had seasoning - nothing - it tasted as if it was steamed. Then tried the mushrooms on their own, as you would expect the flavour to have seeped in during the cooking process - nothing - like chewing old gum... I had my wife and kids try as well because I genuinely thought there was something wrong with my taste buds - nope - they agreed it was absolutely tasteless - like eating steamed rice. I poured tons of salt and pepper on it, and then asked the waitress for some garlic which I loaded on top just to get some taste out of it. It is a real shame because during the previous visits, the food was amazing. Even this time around, the starters and main seafood fish was great... Unfortunately the risotto completely spoiled it. I will add though that the service was great, atmosphere was great as usual. Parking was a bit of a hassle but given its location, its expected. Can't fault them for that. I will go again to give it another try, but I doubt I'll have the risotto again...
Andries Ehlers . 2023-10-11
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Love coming here to meet my best friend for dinner. Some of our favourites are garlic bread with cheese and seafood linguini, which I ate again last night! Staff are always attentive and welcoming. We love the decoratibe tree in the Zaza restaurants; it makes it feel as though we are eating outside. If your looking for pizza; don't come here to eat, as they aren't on the menu. Toilets are upstairs (disabled toilet is downstairs).and always clean. With hand wash and hand cream. No hand towels, just a dryer.
Lorraine Charlton . 2023-10-10
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The food was good, we had the whitebait and calamari for starters. But we had to wait over an hour between the starters and main. The service for other tables was much quicker otherwise I wouldn't complain. If the waiters has noticed and appologised, then it would have been fine but we had to ask where the mains were. And when they came the food was good but not a single apology at any point. (I wasn't expecting money off or any discounts as I know how hectic the environment could be especially on Saturday service) As someone who's family is in the hospitality business, I don't think this is good enough - especially when you are paying good money for a dining experience. I'm sure it isn't a regular thing but on this occasion I think it could have been better.
Freddy Duva . 2023-10-08
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Amazing authentic Italian restaurant will definitely be coming back
Edward Strickland . 2023-10-05
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I would like to thank all of you for treating my husband's 91 birthday lunch yesterday. I am truly touched by your kind thoughts. We really enjoyed our lunch and would go to your place again in the future. Many thanks. Valerie & Gerry
Valerie Litman . 2023-10-04
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We had a fabulous evening celebrating some very good news. Our dear sister has just finished yet another round of chemotherapy. The food was so delicious, service was just perfect. She enjoyed every minute of the evening. She smiled all night. Thank you ZaZa
Betyiu . 2023-09-20
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Had a good birthday meal here as a party of 8 with a baby. We were seated upstairs which I don't think is a good atmosphere. The food is nice and lots of choices. Service great
Robert Cunliffe . 2023-09-10
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Went here on sunday for lunch and it was fab. the staff are so attentive and friendly and the food is amazing. although the restaurant was busy it didn’t feel loud or overwhelming and the food still came at a good speed. highly recommend
evelynmc6 . 2023-08-28
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8 friends meeting for a catch up. The young gentleman serving us was so polite and respectful. Sadly, I didn't get his name. We did speak to the manager to say how good he was. Service was good food was good. Really nice decoration with Zaza's speciality trees. Would recommend. Will definitely return
Margaret Ottaway . 2023-08-23
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Poor service and the food was average. On Tuesday's they have a special menu which was never offered to us or were never told about until I discovered a poster in the toilets, after we'd ordered the food. When we raised it there was just an apology! Some of the starters & main were ok. When booking we were asked if it was a special occasion which I said it was my anniversary, wasn't sure why I was asked if they did nothing for it! We had 3 waiters from the person who took our order to a 2 others who served our food. The male waiter who took our order had no attention to detail, needs to learn better etiquette when table waiting. Overall, it was ok! I wouldn't return for a meal, maybe for a drinks only!
Karishma G . 2023-08-23
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Every time we go for food here, they manage to surprise us with best food. Can't recommend one starter because all amazing. The one we like are calamari fritti. Crunchy and very tasty. Main course variety is surprising. Definitely recommend the pasta and the best thing the garlic prawns. One thing can fault at the prawns dish, not enough bread to enjoy the sos. We asked for extra bred because it was such a shame to waste that amazing sos. Well done Zaza. We will recommend and definitely will be coming back everytime we get a chance. Keep up with the good food.
Alex Badan . 2023-08-17
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Absolutely delicious, fresh food. Amazing staff.
Amreen Malik . 2023-08-15
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Lovely freshly prepared food, big portions and quick and friendly service. Nice kids menu too. Nice outdoor areas as well as indoor. Authentic Italian food.
HGW1976 . 2023-08-14
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Lovely setting. We were able to sit outside as it was a nice evening. Food fantastic, service a little slow. I ordered a New Zealand Sauvignon Blanc (a bottle as the did not do it by glass) and there was no was that was a true wine. The colour was darker, like straw and did not taste like the wine I know very well. Even though I said on the label, I’m not convinced it was true.
corkers75 . 2023-08-12
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Relaxed setting in old Amersham close to shops and beautiful memorial garden (in case you need to walk off your meal ) Food is consistently good and served correctly. Staff are attentive, and décor beautiful. Easy access to parking nearby .
Suzette Dias . 2023-08-03
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The lamb shank was undercooked half returned on plate to kitchen. The veal escalope was inappropriately served with lettuce and excessive thick spaghetti.
James Oldroyd . 2023-08-02
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Both pastas were amazing. Service also super nice :)
Faye Effard . 2023-07-15
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Excellent patio, the flowers smell amazing. Unfortunately the food is very bland. Bruschetta was rock hard, calamari like rubber, spaghetti carbonara was tasteless, meatballs were not exciting at all It doesn't taste bad, just not what you expect from an Italian restaurant. It tasted like Tesco microwave meals. Lovely waiters and great atmosphere though:-))
Vlad Chernov . 2023-07-10
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Family group of 9. Booked Saturday for 6.45. Service incredibly slow despite a relatively quite early service. By the time we left it was busy but it took an hour to get starters, another hour later for mains. What made this worse was both starter and maid had half the table served 5-10mins before the rest. At no point did anyone explain the delays or apologise. A shame as the food was good. It seemed the kitchen was just unable to co-ordinate the orders. But a simple apology/recognition would have been very welcome.
Chris R . 2023-07-09
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First of all great tasty food and reasonable prices. However 90 minutes before main course arrival and for both starter and main course good five minutes between food arrival for half our group and the rest. Ironically their confirmations remind you they want the table back after 2 hours, if so they need to avoid taking 75%of that time delivering food!On a nice summer evening with their terrace open adding a dozen more tables to their capacity it is clear the kitchen just cannot cope. Spoiled an otherwise nice meal. Waiters were fine and regularly apologetic. Would come back in the winter on quiet evening but stay clear in good weather!
Dreamer650197 . 2023-06-22
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Good to find a Zaza still open. Food was very good
David Barnard . 2023-06-22
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Brilliant service and absolutley delicious food provided for our 20 people party. Thank you again to all the staff for a great experience. We will definitely come back soon at Zaza Old Amersham.
Petra A. . 2023-06-07
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A wide selection on the menu that covers everyone’s taste, including a very fussy daughter on previous occasions. Loved by the young & not so young 😉. Good quality food, which is fantastic value for money, with a wonderful setting & great staff. One of our favourites!
nessjane67 . 2023-06-03
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We enjoyed an excellent lunch at Zaza.
David Mcculloch . 2023-05-29
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Only drawback for this restaurant is the lack of parking on site. Not very suitable for anyone who has issues walking distances. (Not me, but member of my party.)
Anne Kinsale . 2023-05-28
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Good food that came out quickly. Wide variety of options on the menu so there'll be something for everyone, plus cocktails of a very reasonable volume. Service was wonderful as was the atmosphere and interior design. Great stuff all round.
Ron's Creamy Surprise . 2023-05-24
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The steak was the worst steak I have had before. Asked for well done got medium with blood , asked them to change it , they took it back and re done the same steak .which they should of made a fresh one . We all won't be going back there again . Best steak House around this area is lomito .Gerrards Cross. Many thanks
Marian Luke . 2023-05-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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57 Opinions
Prebooked a day in advance and enjoyed mains, but we were left ignored for 20mins and then told we couldn’t order dessert because a large party was arriving and they needed the tables. It was our young kid’s birthday so very disappointed by the rude and dismissive service. Management needs to understand friendly, attentive service is important no matter how good your pizzas are. Good takeaway food but eat in at your own risk!
87 Opinions
The worst customer service and terrible experience, would not recommend to anyone. The owner is very rude and ignorant.
720 Opinions
Service has declined, teaspoon randomly snatched away by a waiter on the way past, waitress hovering to take plates the moment we finished, are you short of plates and cutlery?…doesn’t make it a relaxing experience
529 Opinions
Very nice after a long hike with my girlfriend we needed a relaxing dinner, and boy did this place deliver amazing food, excellent staff and lovely atmosphere. Only thing was had to pay a quite hefty amount we had to payfor vegetables, that we were not told were extra with meat. Just like from the sweet trolly had a couple of strawberries with cream that cost £8.40. Overall, it is a lovely and outstanding restaurant!
433 Opinions
We held my Mum's 'Celebration of Life' at the Plough yesterday and thanks to Paola and Raphael it was more of a lovely party, which is exactly what Mum would have loved. I had told Paola that Mums favourite flowers were pink and they had put lots of lovely vases of fabulous arrangements around the pub, and not just a handful of Tuilips, but great vases of roses and all sorts. We also asked them to offer 'Bellini's' to people on arrival which they did and the wine was delicious as was all the food. The staff were friendly but professional and the chefs worked hard. A sad day was made bearable thanks to these guys and the setting was perfect for our 50 or so guests who sat in the comfortable chairs or mingled around the table and chairs. I would thoroughly recommend The Plough for any occassion. Thanks again to them all.