Zaras Pizza Plaice in Wolverhampton

Slow delivery (1hour25mins) food barely warm. Disappointing

I wouldn't even rate this 1 star. The lady should not work in customer service this women try telling me she does not deliver to my address after they delivered the wrong food may I add the person was highly allergic! Wanting to change the meal the women then continued to shout down the phone. And hung up. I would never use this place again the women alone is a vile May I just add again the women should not be working in customer service after reading the reviews about the same women and yet nothing has been done.! Very shocked and highly disappointed this has been going on for so long

I wouldn't even rate this 1 star. The lady should not work in customer service this women try telling me she does not deliver to my address after they delivered the wrong food may I add the person was highly allergic! Wanting to change the meal the women then continued to shout down the phone. And hung up. I would never use this place again the women alone is a vile May I just add again the women should not be working in customer service after reading the reviews about the same women and yet nothing has been done

Rude wrong order nasty food wouldn't ever order or eat there food again the lady is a crack head smoking pipe head they are so wrong and put the phone down on us bo customer service at all

Sent wrong order phone them and had abuse over the phone telling me I didn't order from them food was cold nasty and the abuse was uncalled for

Delivery time is a joke, over a hour waiting for pizza.

Awful !!missing from order was calling shop for nearly 2hrs no answer , finally answered was really rude told won’t be redelivering missing will refund and put phone down . Who ever answered phone was rude for no reason I wasn’t rude and just slammed phone down will not be using again , need to work on customer service !!!!!

Food missing from order , was calling for over 2hrs no answer , finally answered was rude said can’t re deliver will refund put phone down on me . Customer service non existent . Will not be using again Need to sort their attitude out !!!!

Prices need updating most things are £1 more than listed on website

Staff are miserable. Got home to find items missing from my order. Went back and was told the member of staff was new. Maybe he should of been supervised. No apology from staff

Ordered on UberEats - 10.50 for fish and chips! I received only a single fish fillet wrapped in paper and NO chips - FOR 10.50£!!!

Kebab in pitta was very poor for the money you paid for it but the fish and chips were lovely

My dad works hear he teach me how to do things hear

Nice food to day 7 out of 10 today well done keep it up and I could change it fresh dona today loved the chips

Used this chip shop recently and recieved uncooked, sloppy chips and sausages that were cold in the centre along with soggy fish batter. Absolutely disgusting food quality. And it's pricey too. If ever you're starving, just keep driving past and go somewhere else!

Been coming here for years but to be fair chips portions have got smaller over the years. On this occasion I wanted a chinese, my husband wanted the chippy so went with his choice. Ordered a mixed kebab in naan with salad. Got home to find it was a normal kebab with zero salad. Called up the shop. Person on end asked someone else who said they would remake it if I come back into the shop. I said I'm not wasting petrol to come back for their error after spending 15 mins already in the queue. She said nothing they could do although I know they could do delivery if they wanted. Poor attitude and customer service.

Food so nice now can't fault buy far best chip shop in area

The crack looking woman who serves is unbelievably rude. She tried to embarrasse me in front of other customers as well, all because I was right in what I ordered and she got it wrong. She Walked off to the till in a temper when questioned got my receipt and slammed it down on counter and said that's what you ordered and stormed off muttering something. I had to show the other girl my order did not match the receipt and she said nothing to do with me . Ended up with the wrong order and 2 things missing. The pizza was pooled with fat/oil went to waste in the end. Would not recommend to anyone at all. Will never use again

Really fancied a nice fish. We ordered a 'large'cod freshly cooked and lightly battered. £7.50 . Waited 20 minutes. It came out I thought it was a fish finger and was smaller than mini fish. Had a refund. Don't bother with this place. Pardon the pun

After waiting almost 2 hours for a pizza and chips (wrong pizza delivered to add insult to injury) I am now appalled to say I have now got food poisoning from here! We use to have Zara’s every Friday but stopped because of the wait times, thought we’d try again but I was poorly mistaken! Within 2 hours of eating the pizza I’ve got horrendous stomach cramps and chills. Stay clear from here if you don’t fancy your head down a toilet all weekend!

Absolutely worst customer service around. This was actually a second chance as had a similar experience before. Avoid.

I'm so disappointed with the delivery service. One hour and 45 minutes later, my order arrived. Called the shop an hour after placing the order to be told it was just being made. 45 minutes later, it turned up. It would not have been so bad if the food was worth the wait. It wasn't!!!

Fish gets smaller and smaller for nearly 10 pound ridiculous

Ordered from here, ordered medium kabab and chips looked like a small, worst kabab and chips iv ever tasted was cold, no taste, will not order again

Always tasty, hot and fresh. Occasional mistakes with deliveries but they are always quick to put it right when phoned them, quite expensive though.

I’ve always had good food from here never a complaint till today the batter was so hard on edges and hardly any fish chips were only warm more batter than fish and the fish was over cooked not enjoyable at all

Decent food. Miserable staff. Crackin a smile never hurt anyone.

Food is average. Service is terrible.

Burnt pizza black all over (sent pics to manager via Google and uploaded on here ) apparently he viewed cctv and pizza wasn't burnt even though I sent pics of pizza . We Couldn't eat that and told them but said couldn't send a replacement due to time . Called next day and spoke to Manager -extremely rude -and apparently I'm not to order from them again 😂 over one complaint when I've ordered for years 🤦🏻‍♀️ crappy pizza , crappy manager Manager said he's viewed cctv in hd and it wasn't burnt 🤦🏻‍♀️ ok whatever pics prove it was Poor customer service Awaiting refund let's see if it arrives Avoid

This I have to say is one of the worst Chip Shops I have ever had the misfortune to order food from. The wait for delivery was well over an hour and when I saw the food I wished I hadn’t bothered - the batter on the fish was extremely soggy there wasn’t a single crisp bit anywhere on it. The chips were even worse and barely cooked I ate what I could of the actual fish (which was tasteless) the rest of it went in the bin - certainly wouldn’t use them again and I strongly suggest that you don’t either.

Food is always amazing here but the tall black woman there has the most miserable face. My husband has just bought food and I watched them serve him through the window and her face was so fed up not a single smile. It’s 8.30pm, they close at 9pm so they should still serve not get annoyed or complain to the customer they’re late or that they have to work till they close. If we didn’t buy the food, you wouldn’t be paid Pathetic!!!

Dreadful service 15 mins before closing time and turned fryers off forgot my chips on order, absoueltly useless

Best fish and chips in Wolverhampton. Their kebab special pizza is also seriously good but obviously not exactly healthy, but who cares when it tastes so good 😂

Awesome food and friendly staff!!

This chippy is one of the best the food is always fresh compared to other chippies that I've used the portion sizes are just the right size for me I had a mini fish special with curry sauce I also orded a kebab meat in a nan for my daughter and she said it was better then the chippy where we live so I'd definitely recommend going there and buying food there's parking outside the chippy but it's only small over the road there's a small carparking space .

One of the best chip shops for miles, consistently good and value for money. Always seems to have a flow of customers, whatever time I've been.

Very nice Haddock chips and curry sauce.

Lovely little local chippy, portions are very good and all staff are polite and friendly except one who wears a cap

Best large cod and orange chips around by far 👌 😋

Food great but expensive sometimes you find the local bagheads in there but it ain't thier fult.

Was driving passed, when I decided to call in to pick up something to eat. The menu is quite substantial, offering all the usual chip shop staples and more. With a choice of battered or plain chips! Everything seemed reasonably priced, and I was impressed with the size of the portions being served. Staff were friendly and the food was tasty. The chips weren't greasy, like some establishments.

Mixed my order up waited well over an hour rang told me another 20 mins or so taking the p**** defo won't be using them again

Ordered on just eat at 19.00, was supposed to receive my order by 20.30 latest, I was a little hesitant as I don’t like to eat that late, but placed order anyway, order arrived at 21.00hrs the owner delivered himself, I wasn’t happy and obviously he realised, he was apologetic and said 1 driver had phoned in sick, which is understandable, but if you know you can’t deliver the orders on time then, you need to turn off just eat, or go to “Not taking orders at the moment” which would have give me the opportunity to order from elsewhere. The fish and chips were cold, the pizza was ok, when you spend £20 on a meal, you want delivered on time, and edible.

Nice battered chips. Great staff

Do not eat here guys the chips were soaked in grease and hardly any fish very poor

Absolute joke chippy they don’t deliver through the week and they close and 9pm

Twice now we've ordered from Zara's pie chips and curry sauce and kebab burger for my partner.... we had bad stomach and nausea the next day. Last night we had mixed meat wrap and partner had kebab burgers, low and behold this morning where bad again.... avoid at all costs.

We decided to have a change from our usual chippy, and this place was highly recommended... the staff was friendly, and helpful,the overall place looked clean and well kept ,the food was tasty and fresh and the portions were amazing, definitely hit the spot and then some.what more could you ask for.. we definitely recommend it and we will visit again soon.....

I love my fish , I've been all round Wolverhampton chip shop, and by far zara do the best fish and the chips are awesome to

Great people who work in there and really good quality food.

I arrived approx 840pm i ask for burger which i was refused to be cooked another customer walks in ask for burger and got it cooked i got told they are regulars and staff are going out for night out , found staff rude will not be coming here again avoid , food was very greasy and cold

Best pizzas around always delivered very fast so foods nice and hot

Tried this chipshop that everyone recommended so decided to try it one Sunday night,we ordered kebab a piece of chicken and chips well where do i start, the chips must have been from the night before the kebab meat was hard like cardboard so was deffo from the night before and the piece of chicken was more of a dead sparrow,what made it worse was we was both suffering with bad stomachs n sickness so no i would deffo not Recommend this chipshop.

Since Zara's has been taken over the food is beautiful

Cod and chips Donner kebab in pitta with battered chips absolutely devine best chippy in Wednesfield bu a long way keep up the the good work and quality

Use to be consistent and nice, now they just give you burnt dried out meat that they probably cut ages ago, the darkest looking donner meat I've seen. last time I'm eating from this place been using for over 5 years gone downhill.

The food that I'd chosen for myself and my family was first rate.....I don't know what type of potatoes they use but the taste was phenomenal and their fish was light and flavoured beautiful with no extra-hard crusty extentions to the batter. I would highly recommend phoning your order through to avoid the long wait and the disappointment of not gatting what you want as this is an extremely popular spot for fish and chips....two thumbs up for freshness, taste and service too.👍🏾👍🏾

Was doing great. Until I ordered 1 mixed meat, and hardly no chicken. So much sauce. Over took the food

First time ordering a garlic bread pizza, margarita and kebab pizza all 3 of them were extremely hard to the point that even biting into them they cracked rather than softly tearing away. Definitely could hurt your teeth, would not buy again, not worth the money or pain!!

Best fish and chips in the midlands simply the best

Good food, great staff, polite and good humoured

I worked here 6 days a week for £6 an hour absolutely fuming he’s now put wages up to £9 something an hour!!!

Friendly staff, mini fish was good.

Back in the day when I was a kid it was the worsted chippy in the area But what a change the place is spotless the staff are polite And the food was absolutely spot one battered chips cooked to perfection donor meat still moist and full of flavour My wife had fish and battered chips The batter on the fish was crispy and the fish looked cooked well " I say that as I don't eat fish lol '

Get the garlic bread calzone with fillings you won’t look back 😏 Ask Rowley he’ll tell you, lived on these things for about a year 👀

I’ve ordered from Zara’s on just eat from when the pandemic started and it was fantastic but just lately the service and food have been questionable, the last 4 deliveries late by over 1hour and food cold !!!!!!! Delivery just received a recorded 2 hours 15 mins from ordering and cold!!! Not even an apology

Nice and clean shop front with good quality food to match

Good chippy with a great range of food. I've used them for years without any issues. The girls on the front desk are always pleasant and helpful.

Great chippy, good choice, well cooked and friendly staff.

The attitude is something else. Ruined my Saturday evening. No more Zara's for us.

Ordered on uber tonight did not receive pizza or garlic bread as ordered, only a bad of chips and a bottle of pop. Not impressed!

Nice food, good service but very pricey.

2 hours 40 minutes to deliver! Food was cold and sloppy. Pathetic never will I order form these again nor will I recommend them clowns 🤡

We've used Zaras for years, we were worried when they got taken over but heard good things and had several good pizza from there since then. Tonight we opted for fish and chips, pool of oil in the bottom of the delivery bag wasn't a good sign. The fish smelled very fishy a sign it's far from fresh and the amount of oil made it inedible. Other than pizza I wouldn't recommend and probably won't use again.

Never seems to dissapoint me the foods amazing ordered from here a few times now 😋 will definitely be ordering again I would recommend to anyone

Food is good but the staff have no manners at all. The woman was giving me a dirty look while rudely explaining how she cant hear me, then proceeded to just keep the same old stink face while serving me 😂😂 why get a job that involves serving customers when you dont have no people skills

The food was amazing and cooked fresh for me. This shop is very busy and now I know why!

Fast service good food worth a visit.

£2.60 for a battered sausage so I order a battered sausage special for £4.20, doesn't even come with chips!! Also never bothered sending us garlic bread...

Food was nice and good portion size, excellent value for money.

Love the plaice but waiting two and half hours for a delivery is bad ,your food is banging but your delivery service is to be improved

Fantastic friendly staff and consistently good food.

It's okay they can get the orders wrong

Brought chips and sausages from this chippy very disappointed. The chips were tasteless and dry probably what was left from dinner time. Defo wont be wasting my money here again.

Emma has great customer care we always use this chippy and pizza place great food and lovely staff

Zaras was better when it was Zaras, stopping collection and delivery from 9 since frydays...... rubbish

Best chips locally and great chicken meat. Food is delivered on time and always hot. Thoroughly recommend this chippy

Zara's has recently been taken over by the Owner and staff from Frydays - our favourite chippy. The food is always amazing and the staff are really happy and friendly. The parking can sometimes be tricky so we have been using the delivery service through Just Eat. The order is always delivered within 15 minutes - I don't know how they do it! Great service.

Always good quality and service.

Been here weekly since reopening and well done again to all 1 tip that concerns me is when you go to any takeaway that nobody is waiting there is always a queue outside regardless of the social distancing. New faces are there too all staff are super went sat 5/12 and was served by new young server who was very polite and remembered everything on my order even when me and the gaffer had a chat about how slow she was but not the case great service again and quality. Always good to have a chat with Emma and Gary the master fryer and all on duty. Thank you. 1st visit to New Zaras after relocating there from Frydays on long knowle lane. As a loyal customer in previous premises I popped my head into the refurbishment and just over a week ago I was stood in a shell of nowhere near ready to now a great new fresh clean attractive chip shop. Special well done to the team on the move you've worked miracles from the place you took over 100% after seeing what I did see in old shop to now you all should be commended and I'm sure the rewards will come as you are now functional. As always we had a great taste and portioned meals we were glad to wait until you re opened as you are the best around here. Special thanks to the Gaffer emma and inga who are always great with us keep it up.

Best kebab meat and chips in Wolverhampton Staff great. Previously Frydays now in Zara's. Shop looking clean and crisp and food fantastic as always

As a previous long term customer of frydays, we heard that they had moved and was looking forward to trying their new place. After ordering online, we had no confirmation of how long our delivery would be but as we only lived 5 mins away expected our food within the hour. As it did not turn up after 70 mins, we rang and was told our order was cooking and was their next delivery. After waiting over an hour and 40 mins, we chased again and was greeted by the manager with the most unprofessional attitude blaming lockdown saying "it is just one of them" with no apology whatsoever. We suggested they should have called to say they were running late and was told they couldnt find time to call all their customers. We will never order again and will use Dominos opposite them who always deliver within 30 minutes. Disappointed to have been so let down and rudely spoken too for wanting to try their new place. Old customer lost now im afraid!.

Nearly two hours for food try to phone cant be bothered to answer bad customer service

2 hours 10 minites for a delivery .... delivery man very rude .... understandable there will be a waiting time in lockdown but this is quite ridiculous especially when it states you will be contacted if there will be a substantial waiting time

2 and half hours wait. Phoned for refund and miraculously turned up. Sent it back. Will never use again.

Watch out for this place gives fakes names and rates for it self but really gives you food poison and bad sevice food is cold for normal chips mixed kebab tastes like poo .

Used to be my favourite, 5 years later. Cold pizza, late delivery, not happy, i was just phoning to cancel when it arrived. With the lame excuse that the kids were back at school, Saturday night? Dont think so

Food was cold, had fish and chips and kebab on naan bread and it was cold, fish looked massive but it was thick with batter, I wouldn't order again, sorry

Chips were rubbery, pies weren’t very nice either, absolute waste of money if I’m honest, food quality used to be really good, it’s gone down hill lately. Will not be ordering again.

Absolutely shocking food tonight. The most disgusting brown "salad" I've ever seen on a chicken burger. I wouldn't feed it to my next door neighbours rabbit!!! As for the bun the burger was served in, I could use it as a weapon to knock a burglar out!!!! Vile.