Based on 180 opinions finded in 2 websites
Based on 180 opinions finded in 2 websites
Nº 225 in 362 in Neath Port Talbot
Nº 14 of 20 Indian in Neath Port Talbot
Opinions
Lovely food, arrived hot and delivery was right on time. Highly recommend the paneer dishes and palek rice! Staff are super friendly and helpful. Wouldn't go anywhere else.
Sophie Milano . 2024-09-17
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Food has recently gone downhill. Used to be the best in the area, but portions have shrunk and food was overcooked and too salty. Will not be ordering from here again.
Gareth Rees . 2024-09-01
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Absolutely delicious take out, worth every penny.
rod springthorpe . 2024-08-20
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Always excellent food and service!
Kate Evans . 2024-06-22
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Food is superb, the best take away for miles.
David Lewis . 2024-04-06
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Fantastic, fresh quality food. Have travelled the world and not found a better Takeaway than this. Friendly, knowledgable staff that are willing to help with menu choices.
232phill . 2024-04-02
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Great staff and food is superb everytime 😍
Jonno Gwyn . 2024-03-26
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AMAZING FOOD AMAZING CUSTOMER SERVICE, made the experience really unique and not like we were any ordinary customers. Bless the waiter even went and ran down the road to give us the food we had boxed up and left behind… 10/10 recommend!! Will definitely be returning
Amber Rose . 2024-01-04
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Best curry we have had in a long time. Thanks.
Tyler Tovey . 2024-01-04
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After spending 22yrs dining with u in skewen n now the cimla...u neva cease 2 amaze me! Thoroughly enjoy your cuisine 2 nite! Even got sum left 4 2moz. Thanku. Xxx
Lisa Gladwin . 2023-11-15
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We live 100 yds from the restaurant food delivered cold. And food not that good . They have a 1 yes a1 food rating . That basically means would you eat from this restaurant??
steve g . 2023-05-09
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First time getting food here and I will be going back for more realy fussy eater but totally enjoyed the food thank you don't take any notice oh how many stars they have the deserve more great food great price
debora bunton . 2023-04-29
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Super friendly staff, great price and tasty food.
Tom K Welsh . 2023-04-16
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Order was incorrect, cold and could not get through to sort it out.
Ryan Bamsey . 2023-03-25
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I have been going to Zafran in Cimla for around 2 years, me and my partner first tried it when we moved to Cimla and we ordered the loaded chips which are phenomenal, the next time we then asked if they could put a naan bread under the chips and they created the ‘’mega loaded’ which is something we love, if you haven’t tried it then TRY IT NOW. Absolutely amazing food, have never been disappointed, always amazing quality. We have now moved to Port Talbot and still make the trip there just because you can’t get an Indian as good as Zafran. Staff are so lovely and you definitely will not be disappointed with what you receive. 5*****
Shannon Lowndes . 2023-03-03
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First time to order from here. Omg the Kashu chicken and coconut rice was out of this World. I think it was the tastiest Indian dish I have ever eaten. Thank you. I can definitely recommend and I will be returning for more
Michelle Twomey . 2023-02-10
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After previously ordering from here before ordered for delivery and were told that prices were different and more expensive, when order came was missing items and then when rang back was told I hadn't ordered them, but had been charged for it very unhappy won't be ordering from here again seems to be recurring theme.
Lisa Roberts . 2023-01-28
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I ordered early to be first and we are regular customers because the food is always really nice , but today they took my mobile number and when the delivery went over by 30 minutes they tried telling me that I didn't say delivery so I reminded them I gave them my address and number, their reply to that was it's in the oven , lying and then asked if I wanted to cancel??? Obviously to me then that the person didn't write the order down, the dishonesty angers me the most 😡
Neil P . 2022-11-27
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30 minutes late ,and lied when I complained about it , saying I hadn't said delivery, yet they had my mobile and didn't phone me???? Lying fks !!
Neil Protheroe . 2022-11-27
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Had delivery. 1 piece of meat in curry. Called to complain and they denied. Used for years so would never normally complain. Terrible customer service. Don’t bother using
David D . 2022-10-26
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Quick delivery.polite delivery man. Ordered two different meals and they both lacked flavour. We both had a keenan and we were both disappointed!☹️.We tried to give it a one star BUT tried clicking on the 1 star online but wouldn't let us do it!! Online it went straight to a 3 star . ....!! Definitely won't be ordering another meal again!
Jeff Jones . 2022-08-19
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Excellent food, only thing they do deliver to our home address
anthony down . 2022-04-22
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Best curry in the Neath area by a comfortable distance.
Lewis Rusbatch . 2022-03-25
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Always outstanding food and service
lee collier . 2022-03-16
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The food at Zafran is relatively good. However, the staff are not courteous and on almost every occasion when a delivery is ordered try to overcharge! I can’t understand the reason for this as the order’s placed are generally not inexpensive. Also, very often, there’s something missing from the delivery order. Maybe they just perceive woman as being stupid?
Venture04987507227 . 2022-03-12
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Best indian takeaway in neath by far. Tasty food great portions and lovely staff 5 star 😊
Julie Evans . 2022-03-06
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Beat quality produce used, finest Indian Food
Claire Lambourne . 2022-02-21
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Excellent service and amazing and delicious food, Mix Grill Balti 😋😋😋
helal uddin . 2022-02-19
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The food from here is so lovely we generally won't try anywhere else now for a takeaway. Plenty of veggie choice!!
tina winstone . 2021-12-03
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had an amazing curry tonight for the 1st time and certainly wont be the last .the food was boiling hot ,delicious, good value ,and the staff were very friendly good size portions .very tasty food and cooked to perfection .would highly recommend. wont buy a curry from elsewhere ever again .thankyou so much
Snow Wales . 2021-10-30
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The food is absolutely hanging!! Tastes like a cleaning products the curry was literally covered in thick dirty oil all two curry’s the pamidoms were all soggy and forgot the onions for the chutney tray. The chicken tikka was vile.
Paul White . 2021-08-26
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Really disappointed, both mine and my husband's meal tasted the same despite 2 completely different dishes ordered, rice and poppadoms missing, keema nan had hardly any filling , we will not be going back .
Sarah Francis . 2021-03-19
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Amazing food quick service with a smile
John Paul Hinder . 2021-01-11
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Excellent. Best take away in Neath by far. Happy New Year 2021.
Andrew Craig McClelland . 2021-01-01
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Had a takeaway from here last night. Never been here before. Had a leaflet through the door a few months ago and a few friends also recommended it. It was lovely, the tastiest and well presented korma I have had! The nan was cooked lovely and not over cooked! My husband had the chicken tikka masala and said it had a bit more kick than others he’s had before but not the end of the world! It was all ready when we collected and lovely and hot even after 10mins travelling home. We will be back!!
sheeprule . 2020-11-09
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Unfortunately would like to give a better rating but I cant, Food always tastes nice but out of all times we have ordered throughout the year it has been delivered ice cold every time, shame But if you go in and order and wait you always have a hot meal, 🤔
Aurin Cantwell . 2020-11-06
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Some orders are bang on!! Same order the next week not as nice??? A little bit inconsistent. But mostly good quality food
Christopher Davies . 2020-11-03
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Lush hot food,very quick but yet not rushed stunning
Roger Symonds . 2020-10-24
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Had a menu through the door last week and the choice looked fantastic. So many different Indian cuisines, spoilt for choice. Decided to order this evening via phone, was told no card payments over the phone, cash only (VAT Avoidence Alert). Ordered nearly £50 worth of food for the 4 of us in the family and was told it would take up until an hour to be delivered. After nearly 2 hours of waiting, rang to see where the food was. Person answering the phone said he would check but then I could hear him on another line taking another order. He then said my food was on the way SO ANNOYING to be lied to. Eventually food turned up and was missing the rice we ordered. When I rang back, he claimed I hadn't ordered it and wasn't charged. No receipt given, so can't prove that. Then to top it off both my sons said the food was inedible. My youngest loves TIkka Masala but couldn't eat it. I tasted it and it was like a bag of sugar had been poured in the sauce. Disgusting. My other son son had a Makani and again the sauce was incredibly sweet and the chicken pieces dry. Once bitten, twice shy, will never order from here again.
Matt Evans . 2020-10-16
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We always have our kebabs from here and drive from skewen. Never had a bad meal and can highly recommend.
penlanspice . 2020-09-12
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Take away Tikka kebab very good.
Jackie James . 2020-09-04
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Well after a bad Oder last I we thought we would try again. What can I say but thank you to all the staff absolutely brilliant meal definitely one of the fest Indian meals we’ve had.
486andrewf . 2020-08-16
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Loaded chips chicken Tikka style 👌
phat Fill . 2020-07-20
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Ordered our meal at 6.35 pm and it ended up being delivered at 9.20pm. I had tried this take away for the 2nd time but when your promised 1 hour 20 mins and it takes over 2 1/2 hours to be delivered we were not happy and to make things worst the food wasn't hot. Sorry but will go back to my previous Indian after twice ordered and twice completely taken the mick over delivery.
486andrewf . 2020-06-12
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Amazing food, chatty guys behind the counter. Didn't take long and prices are good. Would recommend it and the one in Skewen
Daniel Evans . 2020-05-29
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Really enjoyable fast and efficient well worth a visit
DAVID WILLIAMS . 2020-03-07
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Used to be good but last few meals not so good and seems quality is dropping it seems lamb was tough and underpar! poor!
stug852 . 2020-02-09
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Been coming to this takeaway since they’ve been opened and have never been disappointed once. Their consistency is impeccable and really admirable. They take great pride in ensuring that their customers have the best experience possible as I can back up myself by always being treated with great care.
Gevans20 . 2020-01-16
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Third time we have ordered from Zafran. Delicious food, good size portions. Nice chunky pieces of meat. Great value for money. Delivery fast free and courteous. Best meals we have had from any local takeaway!
P7E13B8 . 2020-01-16
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Excellent service,friendly staff. The hottest curry I have had!!!
Elyn . 2020-01-16
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Ordered a delivery last night and I couldn’t have been more pleased! All the dishes were top notch and very flavoursome, which was also topped off with the amazing service that I received. Will definitely be back and will recommend to others!
Sam-bishop1 . 2020-01-15
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I have been coming here for couple of months, and I have never had a bad meal here, service amazing.
John-m123345 . 2020-01-15
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Food is good, but the customer service is terrible. When my food arrived they had missed off one of the dishes so I phoned to let them know and they said that I hadn't ordered the missing dish, even though we had a conversation about, it as I question the ingredients. Not only did the missing dish take a further hour to arrive they tried to charge me for it but with a delivery fee on top. I had to phone for a 3rd time with the delivery guy waiting and spoke to the manager, who's attitude wasn't great and ended up putting the phone down on me.
Robert Vaughan . 2020-01-11
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We always use Zafran when we order a takeaway and have always been happy with the food but it's not until there is something wrong and you have to contact them that you will find out what their customer service is actually like. Our food was delivered tonight and there was a dish missing so we rang them straight back to let them know. We were basically told that we hadn't ordered that dish and was made to feel like a liar but they said that they would still send it out to us but it would be another hour!!! We agreed to that. Our other dish eventually arrived and they had told the lovely delivery driver to charge us for the dish plus extra for the delivery!!! Astonishing. We rang the takeaway back as it wasn't fair to put this on their delivery driver ~ the manager came on the phone and his attitude was terrible, basically told us that we hadn't ordered the dish in the first place and then put the phone down on us. We will NOT be ordering from there again, they've lost a very regular customer.
Nicola1118 . 2020-01-11
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I live 5 mins in the car away food was cold delivery was late even the pompadoms were soggy huge disappointment!! My advice is avoid.
Rachel D . 2019-11-09
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Always friendly and good food. Always prefer coming here
Sean Fenton . 2019-10-15
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Beautiful food by far the most tasty we have ever had, so glad to have found this is our local Indian takeaway and cant wait to order again soon
JasminLewis . 2019-10-02
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Been having our takeaways from zafran for a few years and there food is always to a high standard ..
Dave Bamford . 2019-09-16
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Orderd a meal for my family at 7 oclock phoned 3 times between 8 and 9 to ask where food was apparently it was on its way .... and left 10past 8 ... it eventually arrived at 8.55 ... 1 hr 50 mins after ordering ... the most annoying thing is i live round the corner from Zafran and i should have beeb first to be deliverd ... my order was £30... the driver was really nice and gave me £5 back because i wasnt happy ... it annoyed me because not offten i get both my boys home for the evening and this ruined it .. the food arrived chips needed warming up and i wasnt really hungery by this point ... i dont think i b ordering from there again ... especially delivery ..
Sian D . 2019-09-15
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Have been a few time for food and found it excellent.
andy adams . 2019-07-13
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Had a bad experience last week the chips were rewarmed and tasted disgusting ...and the chicken tikka meat was cold even the nan wasn't as good. .. truthfully not as top quality as we have had in the past. Very disappointed as it was our normal Friday evening treat
David Landry . 2019-06-15
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Food was nice but messed order up didn't put nann bread in with baltis and left chicken tikka kebab out ordered at 7.40 had kebab at 9. 40
gavin langford . 2019-06-02
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Ordered meal at 7.10 tonight. Still waiting 8.20 rang back and was told just leaving for delivery. Rang back at 9 was told left 1/2 hour ago. Asked if cold can we send it back they said it wouldn't be cool because in hot box. Arrived 9.50. delivery driver said dont complain to him ring shop. Rang shop to complained. When spoke to manager he said fryer went down just after I ordered. I asked why they didn't they ring me back to explain what was happening, he said didn't have my number so when I rang 8.2 0 and 9 why didn't they inform me then. Manager offered to do order again next time free of change. Poor service tonight Will not order again
Gail M . 2019-06-01
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The food at saffrons is absolutely gorgeous haven't had a bad meal from there
glyn jones . 2019-05-24
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Ordered from here at 17:20 - rang them again at 18:50 as food hadn’t been delivered. Was advised the food left 15 minutes ago and was subsequently delivered at 19:15 meaning the food had been in the car for 40 minutes. When it arrived it was cold and the order wasn’t correct. This is not the first time it’s happened & will now be the last time we order from here.
MikeBond19 . 2019-04-26
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This is our local indian takeaway and we'd never go anywhere else. They are always friendly, food is lovely and the prices are great.
Rebeckah G . 2019-04-24
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Great takeaway highly recommended to any quality Indian food fans, chicken jalfrezi is the business real nice taste, guys are a great freindly bunch this is a must try for anyone
Ryanlewis09 . 2019-04-24
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Beautiful food at reasonable prices, friendly staff and excellent wait times. Can't recommend this enough!
Chris_Davies_783 . 2019-04-24
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Brilliant restaurant to visit brilliant food top quality didn't have to wait very long to be served x
Sarah W . 2019-04-24
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Great food and fast and friendly service. Will recommend to anyone who loves indian food if not they also do kebabs that are also delicious.
jadem0307 . 2019-04-24
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Always come here and the food is amazing never had a bad meal and excellent customer service! Would never go anywhere else
Bethlou05 . 2019-04-24
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Excellent service and the food was stunning can't fault at all have recommended to family and friends very friendly and helpfull staff
Caroline T . 2019-04-24
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I moved to the area last year and I order food from here regularly. At first i tried it because it was convenient, however it’s the nicest Indian I’ve had. We always place big orders and the staff handle these with great excellence, on time and all warm. I will continue to be a costumer here.
Ilisha J . 2019-04-24
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Dreadful that's the only thing I can say about the service and quality of the food.
Colin Howard . 2019-03-23
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Very slow. Food order wad wrong. Nothing lie the Zafran. Do not recomend.
Erin Lilly . 2019-03-12
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Freshly made food cooked in front of you run by a family absolutely amazing foods full of flavour and tastes I'd recommend it to anyone
Daniel Lyne . 2019-01-11
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Really good food, quick service.
lloyd jefferies . 2019-01-10
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Absolutely fabulous meal, delicious will never change this restaurant as I have always had a top of the range meal with great service highly recommend to everyone
Steven J . 2018-12-31
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Was told our takeaway would have been delivered in 1hr 10mins but arrived nearly 2hrs after ordering. Food arrived with soggy mashed pompadoms and room temperate curries with no hint of an apology for the lateness. My wife’s Tikka Masala tasted of puréed tomatoes mixed with BBQ sauce. I have ordered from this Indian on numerous occasions but this will be the last.
SimonBorg2000 . 2018-12-01
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Delicious fresh food. Top quality and well cooked. My favourite onion bhajis around. Free delivery witha minimum spend is very good value.
DarrenSwansea . 2018-11-24
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Had a delicious meal last night, as always. Lovely hot tasty main and side dishes. Would recommend to anyone. Never had a problem with delivery but we usually collect as we live close by. Best takeaway I have ever been to.
ThomKatz_63 . 2018-11-24
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Food was outstanding, hot and fresh. Delicious, very tasty. Clean place, would highly recommend to everyone!!!
louisamorgan1991 . 2018-11-24
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Can honestly say i have never had a bad meal from them. They cater to my dietary requirements (gluten intolerant)and are always good with timing and very reasonably priced.
E8174FWsusanj . 2018-11-24
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I love having this place right on my doorstep, the staff are always very friendly and the food is always amazing!
Emma Price . 2018-11-22
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Ordered a takeaway, told to collect in 30 minutes and it was ready on time as promised. Ordered chicken tikka biryani, chicken korma and pilau rice, keema naan and chips. The gentleman taking orders and at the counter was polite and very friendly and the place was spotless and welcoming. The portions are large and the food was all absolutely stunning and reasonably priced. Will definitely be ordering from here again, this is our new favourite Indian takeaway!
Nichola Matthews . 2018-10-26
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tried a meal here last month and was very happy with it so called them for a take away, offered a free delivery I accepted it. Told 1hour to prepare and deliver the meal.
Mike s . 2018-10-15
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Great competitions for free meal up to £20, food was really nice
Geraint Phillips . 2018-09-29
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Ordered a takeaway for collection, took nearly an hour to get ready. Naan bread had been left in the bag for a long time and had gone soggy. Good curry though
sam wilson . 2018-09-12
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Just had food from this takeaway restaurant, it was amazing, portions were large, food was really tasty. Will definitely order from here again.
Beverley Heatman . 2018-01-11
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Very nice but not quite as nice as the zafran in skewen
joss dowey . 2017-11-19
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Excellent quality food. Very efficient and skillfull staff. Highly recommended
Mohammad Sajid . 2017-11-18
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One of the best culinary experiences of my life, from a chefs perspective I would highly recommend anyone who appreciates high quality of cuisine to make the journey to zaffron express! God bless you all.
The Bruh Podcast . 2017-08-04
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Lovely friendly takeaway. With a good choice of food always quick and efficient and good reasonable prices.
susan james . 2017-05-01
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Lovey food friendly staff. Best in town!
D GROVE . 2017-03-14
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Great food always prepared fresh & can not fault the service
Cheryl Evans . 2017-02-14
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Phined for a meal to b delivered and they daid withing hr and 20 mins but was suprised when was delivered within a hr .... my son was landed and bf who was visiting from caerphilly ... who.had had take away from there a few times and had even ordered food before he went back for his dad to take back because he was so impressed .... of which his dad said it was the best indian he had tasted .... unfortunatly my bf who is allergic to.onions spacifically said no oinions .... food came earlier than expected and when opened ..... the top of the container said no onions but the first thing my bf see's is a oinon ... i was straight on phone ... and tbh they were teally good apologising and even delivered his food within 10 mins and it was our normal lovely manager who was lovely showed him the food and he couldnt apologise enough... i have neva had a problem sonce them.opening late last year and this was a one off... my bf enjoyed his food enough that me and my son was laughing because if the faces he was pulling during eating the peppers .... thank u for the speady replacement of the food and ofcourse the apology that u sincere on the managers delivery of the replacement food .... very lovely xxxxx
Sian Davies . 2016-12-30
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Brilliant friendly staff and service. Delivery drivers are always happy and polite.
Clive Warburton . 2016-08-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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