YOTEL Edinburgh in Edinburgh, City of

One word - disappointment, totally boring hotel, never more. The rooms are in the in underground. We had premium room - we did check in straight in the hotel, no in reception, they have automats (after check in you dont get mail or message, where is your room, only number). You dont give any instructions - where are breakfast, whats time is the breakfast. In reception isnt, where you have room - crazy, that you must go to the underground, probably. Find it, if you want sleep behind pay 🥴. Rooms are small, without fridge and you can't open the door. Breakfast - chaotic, small place, small choose. Always full, you must have lucky, if you want sit there. We took breakfast to the bar. Breakfast is boring behind this price, really totally nothing. Toast, dry scrambles eggs, sausege, hashbrown, bacon, yoghurt and endless queue to the coffee. I would like comeback to the Edinburgh, but not this hotel. Absurdly expensive, but one advantage - close from the centrum. Never more

Rooms are very small, lights light up the entire room, no separate lights for the restrooms so if you need to go to the restroom in the middle of the night it is very hard to go without waking up your spouse or whoever you are traveling with. The shower for us also leaked pretty badly when showering which meant the floor outside was very wet all the time. Very little seating for breakfast which meant there was constantly a line waiting to be seated to eat which was rather annoying. Overall a rather average hotel.

Beautiful hotel, very modern and designer room, very clean. However, big disappointment with the breakfast, no eggs which is a shame for an English breakfast, very little or no fresh fruit, and warm orange juice and not good, therefore does not reflect a 4 star hotel

Rooms are small but clean, no tea and coffee facilities in the rooms is disappointing. Probably the most annoying thing is ‘Mission Control’ which is actually reception. Not knowing this cost us a considerable amount in parking costs which we pre booked rather than going to Mission Control and getting a discount coupon. Staff were apologetic but unable to assist as it was too late given we had pre paid parking. For the benefit of those who have not stayed with you before, put reception in brackets after Mission Control. Given the costly mistake, it certainly left a bad taste.

Great hotel, excellent service, amazing location! The room might be smaller than usual, but the bed is super comfortable and the everytihg is well cared for. The "cabin crew" is young and always willing to help! Definitely a plus! A lot of variety on the breakfast options and if you would rather eat out, the hotel is surrounded by restaurants or simply take a 15 min walk or 5 min ride to Royal Mile. Definitely would recommend!

Top position, essential but complete camera forniture. No Windows in camera is not a good idea

disappointed with our stay in this hotel, we had reserved 2 rooms almost 6 months ago to finally be dispatched to 2 different floors, with one of the rooms without a window, which was never mentioned, moreover, no parking for our vehicle, the closest is 1km away and 18 livres per night....

100% recommended. Service, rooms and location. They always had an office open with free coffee and drinks for customers 24 hours a day.

Check in was easy and we found our room in good time as with some hotels it can be a maze to figure out where you need to go. Whilst the view from the room wasn’t that exciting, we weren’t spending long in the room anyway as we were out for most of the days. The bed was clean + comfortable- appreciated that you could make it sit up so you can watch TV. Also the lighting that you could change colour was a fun feature. Layout of the room was a little unusual. For some reason the towel rack was in the toilet which didn’t seem hygienic to me so we moved the towels to the top storage space in the wardrobes. The shower did leak water after use, so the bath mat was being utilised for soaking this up. Also there was no tea/coffee in the room- this could actually be found in the bar area downstairs which if you are on a higher floor, you can’t really carry cups of hot drinks to your room without a potential accident happening. The air con was annoying. Even if you turned it off, it would switch itself back on and at a colder temperature. We tried everything to set it to what we wanted, but it always seemed to be reset after a while. The space under the bed was helpful for storing suitcases so for two people, we had plenty of room + the fridge was also useful for drinks to stay cold. It was good to know that if you didn’t want your room cleaned, you could put on the specific door sign and then collect a voucher for some money off in the bar. We did experience being disturbed once by someone who kept trying to open our door. Whether this was another guest thinking our room was theirs, it was a little worrying that they kept trying for at least 10 mins (thankfully the lock and door sign was on) Location was great. It was quiet and easy to get to, not taking long to get to key hotspots in the city. I would stay here again.

Everything was going very well, until we were treated very poorly by a girl at the reception, what a disappointment. Never again this hotel, I already want to leave here

First time in a Yotel, and we were very happy with the hotel. Good, friendly staff, clean comfortable rooms, great location for shops bars and restaurants. Free self dispenser for water in the lobby area, free tea, and coffee machine in the bar. Good self-service breakfast with plenty of choice. Everything you need in the room for a city break, great shower with free toiletries. Overall, the hotel was perfect for a short city break

Impeccable cleanliness, modern and refined design. A true gem of hotel architecture

Quite an ok hotel, but nothing remarkable. The breakfast was not very exciting.

Beautiful hotel. Very clean and modern. Beds are comfortable. The only downside is the lack of storage and counter space.

Did not go here, google sort this out

The worst hotel I've stayed in! Felt like an asylum all white, sterilized and plain. Couldn't figure out how to turn off the bathroom light and had to pull a curtain that divided the bedroom from the bathroom. Then while I was asleep, the lights would suddenly turn on every time I tossed in my sleep, waking me up and scaring the living st out of me! In the morning I waited 15min to be seated while there were available tables but dirty, so I just decided to bypass the welcome desk and sit at a dirty one after all as the kitchen was soon closing and the food was going to be taken off the buffet counters.

No recommendation. Hotel room had no window. This was not communicated in the booking. The staff spoke of "limited view", which is a bad joke. In addition, the room has minimal soundproofing. The staff was not available to solve the problem.

clean and quiet room. the team was helpful. location requires lots of walking and slope climbing.

This is a great spot for visiting the Grand Lodge of Scotland. Less than a 5 minute walk from Freemasons Hall, with plenty of dining options in the area.

Unacceptable Experience – I Want a Refund I booked a stay at YOTEL Edinburgh expecting a restful night after a long, demanding day at Parliament. What I got was the complete opposite — and frankly, it was unacceptable. The moment I arrived, I was hit with the overpowering stench of fresh paint throughout the corridor and in my room. I suffer from migraines, and strong smells like this are a major trigger. No warning was given, and the discomfort was immediate. I barely slept. From the early hours, I was bombarded with noise from workmen right outside my room — music blaring, doors slamming, shouting, singing, and the constant use of power tools. It felt like trying to sleep in the middle of a construction site. I asked to be moved from the basement level, only to be relocated to another room where workmen were, once again, active right outside. At no point was I informed that there would be any maintenance or building work during my stay. No apology. No acknowledgment. No effort to make it right. The lack of communication and basic consideration for guests is shocking. This is not what I paid for, and it’s not what any guest should be subjected to. I am requesting a full refund for my stay and expect this to be addressed immediately. YOTEL should not be taking bookings if they cannot provide a quiet, safe and comfortable environment!

Great location, decent breakfast. Brilliant option for Edinburgh.

Really nice hotel, room was amazing and staff were great and were very helpful allowing us to leave our cases with them whilst we went out. Would highly recommend this hotel

We stayed 4 nights at this hotel and we really liked it, it was a pretty good price for us. They clean the room every day and the rooms are clean and modern. The breakfast buffet was quite good, Scottish breakfast (bacon, egg, sausages, fried fish, savory crepes), fruit, pastries, juices, coffee, yogurts, etc. for a very reasonable price compared to other places. The staff in general is friendly, especially the Spanish girl. We had a problem at the airport with our luggage and they helped us a lot. It has good facilities (bar with lounge, gym, etc.). They will store your suitcase if you arrive before check-in time and if you need to leave them after check-out. Overall a very good value for money. The only bad thing to comment is that our room was a Premium king with a bed of approximately 1.80 but there were 2 mattresses joined together. It is true that it was barely noticeable and it was very comfortable. The plugs are not European but UK but we asked for a converter and they gave us one without a problem. There is also a 115V and a 230V European plug in the bathroom. We will return to hotels of this chain.

Into the Yotel Edinburgh and great location and it’s right in the city centre. Had great bar and restaurant. The room is all white and an amazing bed with great sleep. Shower was good with different options and good layout of the room. No coffee or tea but free options at the reception for tea and coffee and staff were very friendly making up what you need.

Excellent hotel. Exceptionally clean. Great staff and a great location!!

Hotel is clean quirky fun and quiet. Beds comfy BUT if u have an issue ie shower door reported as not sealing on closure meaning water runs out of shower in to room and TV unwatchable due to fault…. No body there to help. Not a catastrophe but we were only staying 2 nights. Reported 3x in 24hrs. Everything else pretty perfect.

I was staying at 6th floor . I was slept at night suddenly my rooms ceiling get water leakage it’s 2am . I went to the reception and called the reception guy he came wipe the celing with a towel and went back without changing our room . After 2 hours the water gets on our mattresses i agn went to reception and asked to change our room..we kept waiting for like 1/2 n hour n we got a smaller room at 5:30 am ..Horrible experience

A great hotel in the city center, if you want to explore the city you can walk everywhere without any problems, we stayed in the Queen bedroom, everything was clean, the service was very nice and the breakfasts were very tasty. For this price, I highly recommend it and I will definitely come back!

Our room was clean. Even though it was small, it was comfortable. The staff at the reception was helpful. We were able to check into our room before check-in time. It was within walking distance to the centre. The only downside was that our room was on the 0th floor. Ceiling height was low.

Perfect location for business in Edinburgh. Nice rooms, helpful staff. Could do with tea and coffee in rooms. Good WiFi. 😎

The room was nice and clean. Many different facilities are available such as GYM, restaurant. First of all, it worth mentioning that hotel located in brilliant place really close to all main attractions. Modern way of checking-in and out (using iPads, fully non-contact) . The staff on reception on my first day was mean and helpless. But on the second day another workers were absolutely lovely and knowledgeable. As one disadvantage I have discovered during my stay was a slight pressure in shower.

Good central location, friendly service and quick check in, got a random room upgrade too which was a nice surprise, tea and coffee isn’t available in rooms but is available at all times downstairs so you can just help yourself too as much as you want, really nice stay

Stayed here at the weekend with family the hotel was amazing the rooms were brilliant could not fault them at all - the staff were so helpful and attentive nothing was too much trouble for them! The location was perfect and within walking distance of the castle and attractions the discounted half price NCP parking was a major bonus too! Highly recommend this hotel and can’t wait to come back here in my next adventure to Edinburgh! Thanks x

We feel scammed, on red alert and travel ban, they refuse to make a refund, we try to contact them and their manager refuses to assist us in any way, they show a horrible lack of empathy, you send them messages and they don't deign to answer you, it's a shame that the hotel owner doesn't see these comments and knows what an unpresentable staff they have...manager and everything that entails, they didn't even try to give a minimal solution and they limit themselves to billing when due to the red alert refunds were made for absolutely Everything, don't go there, there are other beautiful hotels with much better service in the city

Very good hotel, the rooms are modern and very good. Coffee and tea are free a plus. I'm taking one star off because I have blood stains on the pillow, it was changed but the sheets have stains too. Yes I recommend

Stayed here for a night with my daughters as my family were over from Canada. Overall we had a great experience. The hotel is in a fantastic location. Away from the noise of Princes Street but close enough to walk to most things in reasonable times. Rooms were very good. Very clean and had everything we needed. The check in process was simple. There is a self service check in/out which I used. Everything was easy. I didn't have any interaction with the reception staff (to be honest, I didn't have any need to) but the staff in the bar were great. All in all, a great choice for a stay in Edinburgh. Will certainly look to use it again.

Great hotel and good breakfast. The windows in the room could not be opened, so the air conditioning had to be left on. Otherwise fine!

Great hotel. Comfortable room. Love the design of the room - very modern. Clean room. Good location.

Very cool hotel there was a huge projecter room which was cool

Bathrooms were great and the hotels are very modern, only dislike was the staff laughed at my name when checking in

Value for money is good. About 10-15 minutes from the center, the rooms are comfortable, not very large, but they do the job. Everything quite clean.

We were meant to be in Edinburgh this weekend but due to the storm we weren't able to travel. Although there is a no refund policy for cancellation this was clearly exceptional circumstances out of control meaning we couldn't travel. The hotel refused to offer a refund in the circumstances which in my opinion clearly shows a hotel not working in good faith and therefore I would recommend to not book this hotel.

The Country Shot Down due to Eowyn Storm. Our plane couldn’t land and did a u-Turn. They also shot down the airport. All our booking they refunded us due to the exceptional circumstances. Guess what? Not this hotel they don’t care. No refund no modification. Not to talk about the staff on the phone they didn’t have any compassion! Very very disappointed, don’t book with this hotel.

Top spot nice staff clean and very modern rooms

Amazing Room , clean and cozy , also very modern, 24/7 reception and beautiful cocktails at the bar

Very central and at a good price. The room was very comfortable and the hotel very quiet. You can also do the check automatically. Its location makes it very easy to move around the city on foot, if I return I would definitely repeat.

It was an amazing stay at YOTEL Edinburgh. I’m giving this review only because of staffs at reception. I forgot the name but the guy with coloured hair and the lady worked on 17th January 2025 morning at reception was just wonderful. They were so helpful and kind with early and late checkout. Room was so clean and overall it was really nice.

Best quality service. Customers was very nice and very well delivered thank you very much .

Spotlessly clean. Quiet. Very comfortable bed. Nice shower. Quick check-in and check-out. Well located. It’s good for a quick 1-2 night stay if you’re solo traveling or as a couple. If you’re driving you will need to know the parking rules around town before you park anywhere because the hotel doesn’t have parking by itself but give you a discount to park at an NCP 10-15 min walk away (plan ahead if you want to bring luggage and keep that in mind if you need to drive to the airport and catch a plane).

This hotel was clean (so was my room) and in a great location. I liked that I could earn credits for a free drink if I didn't get my room serviced. The biggest problems were that the air con in my room wouldn't change temperature and would turn itself on every few hours. When I asked reception how to stop this they said that they would put it on the list to be over ridden at 2 am and stay turned off. This didn't happen and it continued to switch itself on. There were no light switches by my bed to turn the main room lights off which most hotels have. The staff were indifferent and really seemed like they didn't want to be there. Every morning at breakfast there was at least two or three staff members stood chatting as you walked in. The reception staff weren't particularly happy and the bar staff (except one) didn't seem to care much. Overall it was clean and good to get to Princess Street but I'm not rushing to book a Yotel anywhere else.

The hotel has a very good location, being very close to the center (New Town area), it has free tea/coffee 24 hours a day, the rooms are very clean and the staff is very friendly, they inform you of everything you need, there are Spanish people at reception, something that is appreciated. Highly recommended.

Amazing location and amazing team. Rooms are a little bit small but clean. Toilet is a small problem if you are shy 😅

Value for the money, good location

The best thing about this hotel is its location. It's in central Edinburgh, close to most tourist attractions and within walking distance to shops and restaurants. The room was comfortable, and most amenities and toiletries were provided (hair dryer, iron, toiletries). The downside was the fridge as it doesn't cool the food properly, risking spoiling. There's a coffee machine in the cafe and guests can use it freely. The communal area is quiet and suitable for business travelers. The food was good but the menu was very limited in meal options. The service was great. I would recommend this hotel.

The rooms are suitable for two people. The place is clean and there is a lobby in the hotel overlooking the street. It offers free coffee at any time. The location is convenient and close to Princes St, which is located almost in the center.

A great hotel for stay short time or long time with a comfortable bed, simple bed and very quiet, I went with my girlfriend and we enjoy a lot in tje bar with delicious cocktails and drinks, have a place for relax or drink tea, coffee, thank you a lot to all my team of Yotel, see you soon!

A good hotel to visit Edinburgh. Spanish workers at reception with very good treatment. The location in the new part of the city is perfect.

We stayed in an accessible room with a FT wheelchair user, can transfer. Lovely big room and great wet room. Best accessible hotel room we have stayed in. There is a ramp which is quite steep and was ok for us, but maybe difficult if heavier and needed pushing also. A platform lift which looked like there used to be would the improvement which is needed. Really liked the brand and leisurely vibe too.

It was a premium queen room with very basic facilities....TV, hot water, queen sized bed.. that's all. No crockery or cutlery provided, dry rack provided in the toilet didn't work, refrigerator wasn't cooling, heating in the room was being controlled centrally. The breakfast buffet is overpriced to me for 16 gbp as there's hardly any variety. Coffee is available free 24 hours but limited choice is available. Pl go for a better room. Overall, an average experience. Location is very good close to Princes Street and a lot of eating joints.

The only negative was the server in the breakfast area was very rude and came over to our table while we were eating our breakfast at 9.45am and said the breakfast area was closing at 10am and we needed to finish our drinks in another area

Standard rooms for the price paid; fridge not working (hot). Terrible floor 0 rooms without any view

The rooms are very clean although the room is small and the bathroom is integrated into the room with two separate shower cabins and toilet.

The staff was gracious and helpful at every point of contact except one. Special thanks to Mr. Porter in charge of food services for his help. Location was good. For sites I didn't want to walk to the average cab fair was 8 BPS. Being of a certain age, I would have been more comfortable with a grab bar in the shower and overhead a man complain over breakfast about having fallen in the shower. Also, I would have preferred a restaurant in the evening which served a bit more diverse menu than bar food. Overall value was ok for the price.

Had a great stay at this Yotel. Had the First Class King room so had plenty of room to spread out. Liked that the sofa bed was already made up when we arrived plus there was extra couch and chair seating also. Free coffee and tea in lobby and got a free £10 bar voucher since we didn't want housekeeping. Only weird quirk was the shower stall opening up into the rest of the room. We made it work but a curtain or room divider would have been helpful. Overall loved the location and staff was helpful.

Sad reality, a coach driver needs maximum comfort and they give him a disabled room to spend a night after a tiring day, there are no conditions for a professional man

Pros: - Clean - Air conditioning - Chrome cast - Good shower - Comfortable bed - Good WiFi - Iron in the room - Blackout blinds Cons: - Air conditioning / lights are connected to a motion sensor and go off after 30 minutes day or night - Air conditioning comes back on with lights when motion is detected whether you have previously turned it off or not - There is no separate light for the toilet you have to turn all lights on! - The room layout is bizarre. I don’t think whoever design it has ever stayed in a hotel. The sink is in the room and the shower opens in to the room. It’s fine if you are on your own but if there are two of you, particularly if it’s just a friend, it’s not suitable at all. You have to step out of the shower in to the room to dry off then brush your teeth, shave whatever at the sink in the room in full view of whoever else is in the room. I thought maybe I could use the shower door as a privacy screen, but as you step out of the shower the sink and big mirror are directly opposite so whoever is in the room has the full view of you in the mirror. Conclusion: It’s a real shame about the bizarre layout because other than that it’s a good place, but it’s a total deal breaker. It could be easily fixed with a curtain, but until that time I won’t be back. Oh and the corridors / carpet are like the Shining!

Too basic to be a 4 star. Sink practically in the room, shower and toilet. glazed box. Room with few places to hang clothing. Clean room, friendly staff. Breakfast (tour groups) in the bar, uncomfortable without tables for breakfast.

Lovely mattress to say the least Very good location but all attractions are 19 min walk away, must like walking

Rooms were strange, with no tea or coffee making facilities but free tea and coffee in the bar, but when you are 5 floors up, not great. Could not turn off fan in the room as they were air-tight . The shower and toilet were glass cubicles that stepped out into the room in front of a massive window. The window did have a blind but it was total darkness. The sink was in the room. It was very clean, and the bed was comfortable but very high.

Location, service, rooms are very good and comfortable, the staff is excellent and attentive, also kind and helpful, congratulations and thank you YOTEL..

Very convenient location, close to all the city attractions. If you haven't stayed in a Yotel before you may find the room configuration unusual with washbasin in room. No tea/coffee making facilities is a downside. Also not easy if arriving by car, you have to park on yellow lines to 'drop off' & the recommended car park is 10 minutes walk away.

It's difficult to write a review for this hotel because I had two completely different experiences. I stayed for four nights. When I arrived, the check-in was not very positive due to the rude staff, and upon entering the room I found the bathroom dirty with feces and it was disgusting. I thought, 'Well, these things can happen.' Unfortunately, I couldn't sleep that night because the room was located across from a service door that woke me up every time it closed. It felt like the beginning of a nightmare. The next day, I requested a room change, and in this case, the staff was excellent. I checked out and later that evening did a new check-in (with very excellent staff). This time, the room was clean, and I slept wonderfully... thank goodness! In the end, it was an experience that started poorly but ended very well.

Very nice hotel, very friendly, great atmosphere

I went to Edinburgh from London between June 15-19 for a short holiday and chose Yotel Edinburgh for accommodation. I selected this hotel because the reviews were very good. 1. The room I stayed in was extremely small. 2. The bathroom and toilet were also very small and separate. 3. There was no sink for washing hands in the toilet; the washbasin was inside the room. After using the toilet, you have to go into the room to wash your hands and brush your teeth. 4. When I took a shower, water leaked excessively into the room under the bathroom door, causing a large puddle. I reported this issue to the reception, but they did nothing to fix it. Among the hotels I have stayed in so far, this one has been the most unsatisfactory and least accommodating. I paid about 1000 pounds for 4 days, which is quite a lot of money, and the service did not meet my expectations at all.

A very modern style hotel. The room is perfect for 2 people and designed well for the size and very clean. Our room was in the basement so naturally not much of a view but still has natural light. Location is good as next to the castle, about a 15 minute walk to Royal Mile and centre. Hotel is surrounded by restaurants of all types and tastes. Check in and check out was efficient with friendly staff. Free coffee and tea in the modern bar which you can take to the room. Option to hire an umbrella for £2 for 48hrs is a nice touch. We opted out of their breakfast at £12.50 per person as loads of breakfast places around it. Good hotel and not badly priced.

Very Nice Hotel, Nice People who work there. Nice bar.

For this large tourist hotel, there is no effort to speak French. Nice room but no window!

Staff were great, the room was good and the location was perfect.

Great experience up to the weekend

The rooms are not super big but very clean!

Disappointing hotel. Rooms are small and quite outdated, bedside lamps used bulbs that got very hot and you had to turn them on next to the bulb, and were a bit rusty. Some rooms don't have windows! Breakfast was overcrowded, often with a long queue and things often ran out and weren't topped up.

A one-night stay here cost a little over half the cost of a one-night stay at our previous hotel in Stirling (albeit the Stirling stay included breakfast and this didn’t) and the experience at Yotel was far superior. The rooms aren’t huge and it’s definitely different to have a shower cubicle and toilet cubicle that open out directly onto the room, but as a couple very familiar with one another, this didn’t present any issue for us. The shower itself was great, with both a rain and a handheld head. I was impressed with the amount of ‘counter’ space for putting personal items in both the sleeping area and the bathroom area. I love that the beds can be adjusted to save space and to make watching TV more comfortable. I was pleased to find a fully portable hairdryer, luggage rack, fridge, toiletries, USB sockets and mirrors near to natural light sources in the room, as not hotels seem to find this standard these days. Our only real gripe was to do with the lift. We were on the 6th floor in room 01, right next to the lift and it made a strange noise when used, which we could hear through the wall throughout the night. I get the impression this is something that’s gone wrong rather than a standard noise, and it needs tacking ASAP as it did disturb us. I do have some small suggestions for improvement when the hotel is looking to maintain rooms: • Consider moving the towel heater out of the toilet cubicle. I found it strange to have clean towels hanging directly above the toilet. • Replace ‘push to operate’ hairdryers with standard models. Drying my waist-length hair with this gave me cramp in my hands and isn’t very disability-friendly. • For rooms where the window is in the bathoom area, add a translucent window covering to create privacy option for people stepping out of the shower, while allowing light into the room • Isolate the bathroom light controls, so these can be turned on independently of others • Fit improved light shielding around door, to prevent light leaking in from corridor

Hotel well located 10' walk from public transport (tram, bus) and 15', 30' from the main tourist sites. King room quite comfortable, especially the bed, storage space a little limited, satisfactory cleaning. Quantitatively and qualitatively satisfactory sweet/salty breakfast. Friendly staff overall, limited to the essentials. The one at the bar is cool!! and the service suffers, the tables are insufficiently cleared and cleaned, it's regrettable especially when we see, fortunately not all the time, that they are there doing nothing. This establishment mainly welcomes a rather young clientele and on weekends in particular, the nights can be alcoholic and therefore noisy if you are unlucky like us...

Nice location at the hotel. Friendly staff. The breakfast is expensive for what you get and the dining room is undersized. A bit like a school canteen. Instead, go out and have breakfast in town. There are many places to choose from. The room is so hyper-modern and futuristic that it doesn't work. The worst was the toilet part where the door does not shut out noise and smell. 🤢The shower door cannot be closed so water spills out onto the floor. The sink is planned open in the room. You still want a little privacy in the toilet/bathroom. In addition, a toilet brush was missing. Not so nice The cleaning was ok. The room lacked a desk and chair. There was a hopeless pouf, but it could hardly be sat on. We had a good stay but will not return because of the room.

The room was huge. Good water pressure in the shower. Although I asked them to clean the 3 days I stayed, they did not do it well. I left a tiny piece of toilet paper in the bathroom and when I came back it was still in the same place...I feel like they just emptied the trash can and made the bed. The bed was comfortable and reclined, which I thought was original. I also liked the lighting system. My view was ugly, of an internal courtyard. The complimentary coffee and tea was good. I practically did not interact with any member of the staff, since I did the check in/out on my own.

A great chain of hotels that we have had the pleasure of staying in, both in Edinburgh and last year in Amsterdam. The Edinburgh location is by far the biggest with a large bar and function room. The rooms are exactly what you need with a large bed and ample amenities within the room. The location is ideal too. Only 15 minutes from The Royal Mile and ideally situated to easily reach all of the local tourist attractions.

Rooms very neat and clean. You have to check in and out yourself using an iPad. Unfortunately, it never works without the help of the employees. When I asked the employee for help she snapped at me. The friendliness of the staff leaves a lot to be desired...

I loved it here, can’t complain at all really.

Top hotel. Practical, clean and comfortable. Also easy for parking

Paco provided us with excellent customer service!!

Terrible nights… is it an hotel or a night club? Nights were terribly noisy (music, drill, screams). I was forced to call the reception but that did not really stop. Hotel is well located but don’t go there if you want to rest! I shared my experience during the check out but they only apologise with no compensation offering.

Location just 10 mins to priclnces street. So modern and easily located. Hotel clean and staff friendly. 24 hours coffee and tea station in the bar area really great idea modernising rooms.

Great hotel and reasonably priced for its location. The rooms are good, though the basement rooms are a bit dark.

Windows do not open so you have to withstand air conditioning fan all night which is noisy. The air pumped out also feels suffocating and drying on the throat. Most uncomfortable. I asked for a nice view and got a view of the heating units. Most disappointing as I am stuck here for another 2 nights.

Very good service. Very clean Spacious room with separate toilet and shower.

Chambres très mal insonorisées Retour de boîtes bruyant A eviter

Great stay in Edinburgh, very modern hotel

Fantastic value hotel, very modern rooms and excellent location

Pros: 1) Easy check-in and check-out process. 2) Spacious rooms with a comfortable, height-adjustable bed and plenty of pillows. 3) The rooms have a fridge, television, and plenty of power and USB outlets. There are two personal, movable lamps on each side of the bed that can be turned on to read whilst the main room lights are off. 4) The rooms and overall facility are clean and presentable. 5) The location is excellent, being less than a 30-minute walk away from Victoria Street, High Street / the Royal Mile, Holyrood Palace, Mary King's Close, and Edinburgh castle. There are innumerable excellent places to eat nearby, as well. Cons: 1) The shower stall has no ventilation, so it becomes uncomfortably hot and hard to breathe quite quickly. 2) Check-in isn't until 3pm (I know this is common, but it's still inconvenient). 3) The beds are very noisy. The entire hotel will know it when you roll over in the middle of the night.

Extremely nice for their rates. We were very pleased