Yo Sushi - Victoria Station in City of London, Westminster

Cold food and dirty tables, not what I've come to expect from Leon. First and last visit at this branch. Yuck.

Having been a long time fan of Leon and its mission, I am afraid to say it has thoroughly gone down hill. The Victoria branch is abysmal. Having purchased food from there regularly over the last 3 years, its inability to have food ready at busy periods and the speed of service for ‘fast food’ is appalling. The staff are badly organised and not customer oriented. I am sorry to have bothered them.

I asked for a white Americano from one half of the store. A black Americano was delivered from the other half. While I was establishing whether it was black or white the woman who made the coffee was staring at me. "If you want milk you need to ask". Need i say more...

Service was good and store was neat. Food was good. I recommend it.

I went with my friends, we loved the food 😋 which is yummy and staff was cool. Loved the stuff.

Good customer service and food was amazing much recommend

Excellent food and service…Must recommend

Good atmosphere and good customer service and good was amazing

Fast service and best food experience

I recommend personally this store coz I'm a gym freak and this food is healthy and I forgot to take change. Lady called Mani called back and handed back. I loved friendly staff and ambiance.

Nice and tidy. Service was good and Ambience was good

The chicken had a flavor reminiscent of what one would expect from a quality butcher, which I found quite impressive. However, I did notice that it lacked a bit of seasoning and was served warm. Overall, it was a satisfying chicken burger.

I'm always so happy this place is open so late! Service is always brilliant, food hot and tasty and good availability of items of the menu all day long. Plenty of gluten free options.

When I first moved to London, Leon was GREAT. Really good quality food. It's now basically on a par with McDonald's. Poor, poor basic quality. Dear god, please sort it out. Use better quality ingredients again. Leon used to be so good and is now such a loss. If random kebab shops can easily be ten times better than this, for the same or less, there's no excuse.

Expansive stale chicken wrap and stale cold chips. Tasted like they had been there since yesterday. First and last time to Leon. There’s plenty of other good options in Victoria station.

Made my daughter really sick. Food was not heated enough Green Thai Chicken Curry. Not recommended.

I'm sat on the train staring at the egg pot that I don't have a fork for. You would have assumed that the staff would have put a fork in the bag along with the napkin. You'd be wrong. Level of attention paid to customer needs is pretty shocking. In a train station especially, people are rushing to get to places and small things like this can ruin a morning.

Came here on 23 June at 6 pm. After waiting 10 minutes I had to follow-up with clueless staff. The lady didn't know what I'd ordered even though the receipt was right in front of her. Exorbitant prices and tiny portions. The love burger was missing cheese and appears to have shrunk. Incompetent staff. Avoid.

Missing key items from the menu and meals, doesn’t accept the Leon rewards scheme

I used to eat a lot in Leon and I always felt the big welcome but in this restaurant it's been pretty depressing. The vegan burger didn't have cheese because they ran out of it. No hummus, they ran out of it. No chips, they ran out of it. I feel like I wasted my money here today.

Just a flag that this Leon charges almost double that of others. I am a regular customer where I work in the City and my usual order is just over half the price I paid at this branch.. Prices are not obvious on the boards so I was caught out here.

I left a very detailed feedback on Leon’s website but I thought it would be healthy to reach out here with a slight reminder that this is one of the busiest stations so your food and service should always be spot on. And despite from the size of order your customers always expect equal respect and quality. It was not given. Absolutely at all. Really upsetting.

Always great service from the lovely staff.

Waiting for a train as many people do often requires a specific type of service inside a train station. I can honestly say Leon let me down on all fronts except how understanding the kind member of staff was when I handed back cold, inedible food that arrived 20 minutes after ordering it. The branch was empty at the time. I think it’s super important to recognise how many customers will return time after time and choose Leon above all the other outlets inside Victoria Station IF they can sort out these issues. I will never go back but imagine how many people will If the food comes quickly, looking great, hot and tasty.

Had the falafel wrap which was really nice, the coffee not so much. I know it's not Leon's fault but the train station itself, we had people asking us for money whilst we were trying to eat and then there was a crazy guy outside boots who was screaming, it was a very odd experience.

I didn't like the flavor, the variety, or the price.

The food was good, but it wasn't a dish that made you want to eat more.

Amazing….. A lot of Restaurants and best Drinks….

Leon is a great store, similar to the other big fast food chains, only healthier. It became my favorite food shop in London while I was there because it was absolutely delicious. The Leon at Victoria Station is of course not excluded from this, but it is definitely loud near the tracks.

Went for breakfast here every morning for 4 days and couldn't fault it!! Would highly recommend!!

They should be in rip off Britain! £7.49 for porridge and coffee.

I ordered the Thai chicken curry. It was immediately handed to me as it. It had obviously been sitting there on the rack for while. It was dry, uninspiring and the portions risibly small. I used to go to Leon a lot when it first opened, and I’m an admirer of Henry Dimbleby and the work, he’s done With the nation’s nutrition, I can only assume he now has zero influence on how Leon is managed. Furthermore I could see no proper recycling of the enormous amount of paper and cardboard and wood cutlery each branch must generate every single day. It’s pretty disgraceful that this hasn’t been addressed. but the main gripe is the very very average food for seven quid. I was handed a insipid and unsatisfactory dish in a cardboard box. Never again!

Food was so healthy and good services nice place and so nice atmosphere

Came here to grab my breakfast before heading down to the coach station. Service was fast, especially for a busy Monday morning, the staff were friendly and the food was delicious.

Just watched as a lady working there offered and then carried a customers bag to a table for them.

The staff here are lovely! A small girl had a drink spilt on her and they were so helpful and kind. Lovely people, put a smile on my face :)

Had a really tasty wrap 🌯 from here and a lovely hot chocolate extremely tasty and would recommend 😋

Excellent customer service and delicious food !!

Many gluten free options available (not so common around london) and a really kind waitress!

The girls at the counter were super nice to my hangry husband near closing time; they even gave us some freebies. The chicken satay is delicious!.

Halloumi wrap was quite dry, and not much options left at 7pm. I found it expensive.

Even though I had to wait 10 minutes a couple times for food to be ready, the service was always good, the food was well done, and it was always tasty. Big box, Paleo bar, and the ginger bars were fantastic.

I ordered Brazilian Black Beans and a Latte. I like the food- simple yet tasty and filling; and the coffee was good. The table sitting arrangement is not that comfortable and no personal space. It was very open, that’s my own personal opinion.

Una cena al volo appena entrati in stazione, possibilità di ordinare tramite i totem posti all'ingresso. Servizio veloce, locale carino.

Leo from Leon was wonderful!! Love how friendly he was and how he checked over my order to make sure nothing was missing. Great guy

I walked to the store after getting off the train, I wasn’t famished, but obviously also wasn’t not hungry. After some consultation with the lady serving about favoured burrito filling went for beef, she was very helpful though a bit overkeen with the Jalapeños - she had a stunning smile maybe never to be forgotten and a personality to match - slight jokes aside great burrito, great customer service and thanks

I love Leon but this one is soooo slow.

I've had ex boyfriends with warmer hearts than these 🍟

The Korean wrap was amazing....great service from FOH...Charith patiently waiting and helping me to choose the order. 💯 Satisfaction

Beautiful smile from Eleni, really good service. Will definitely be back !

It was really good! I ordered a halloumi wrap which was really saucy. The fries were also delicious. Decent for a quick lunch!

Great service Charith and the food was great too.

Food a bit cold & the pigeons around the seating area are annoying.

Got served by Eleni, so sweet and efficient service:)

Staff very friendly. Chicken looked undercooked and was cold and chewy. I was worried about eating it as I'm getting on a plane in 2 hours. Service was slow and missed my train as I was waiting 15 minutes for my food with only two couples ahead of me in the que. Give yourself at least 20 mins so you don't miss your train too and I don't recommend the chicken!

La comida es un tanto extraña si estás acostumbrado a la dieta mediterránea o similares. Muchas opciones veganas, eso bien. Fuimos otra vez pero no volveríamos.

A tasteless box with rice and a few pieces of chicken and a side of soggy fries. Served by a woman who couldn't care less. Waste of time and money.

Lazy and incompetent staff , very low quality food. Baked fries were limp amd soggy, chicken dry and overcooked... would avoid...

Has Leon given up on Sundays? 11.30am and it’s closed.

Fresh food, fast service, thank you Eleni and your team for the quick service

Eleni gave fantastic service one of the best Leon’s in the uk

Good service Eleni, and great food !

Service was good, Eleni gave good service!

The Korean chicken wrap was great! Eleni gave great service too.

Just want to sing the praises of the Leon on the concourse at Victoria; I use it a lot, often with children in tow, and the staff are invariably quick, efficient, cheerful, kind and helpful. The food is great and their mocha coffee is literally the best coffee I've ever had.

Nice food, a bit overpriced though especially given the portion size.

Fast service, nice staff - especially Eleni- and healthy food!!

Had a great lunch here on the way to Lewes for a wedding. Great service, nice and clean and the staff were brilliant. Particularly Eleni who was a great host and had a nice chat with us! Definitely the best Leon in the Victoria station area

Very nice place, quick and convenient. Delicious food and great service. Very friendly staff - especially Eleni!

Thank you Eleni for good service.

Ordered an avocado & halloumi muffin which was decent. The mocha was tasty - perfect comfort drink for the autumn weather. Service was quick - got our muffins immediately upon payment, and waited for only a minute for our drinks.

Eleni’s service was amazing one of the best experiences I had🤍

disgusting, service terrible, waiting 15 minutes only for small fries. First time and last for sure

Came in for a coffee, Eleni was very friendly and helpful.

Very nice establishment, friendly Eleni was welcoming.

Just had some food at this Leon, the staff were so lovely, especially Eleni. She served with a smile on her face and was very chatty and lovely!

I have fallen in love with their 'English Breakfast in a box'. It is tasty and just right to start the day. In fact, I liked it so much, I exited the tube at the Victoria terminal just so I could eat their breakfast.

Really fab service here - I’m a regular & the staff always super friendly, esp. Eleni 🤩 thanks gang! X

Friendly cashier today, very helpful! A good spot for a quick gluten free breakfast

Food superb and the customer service even better. I was served by the curly hair girl today. Tasty food, good menu, reasonably priced for the quality. Well worth visiting the store again.

I’ve been told I can’t order anything from 11-11.10 because they change from breakfast to lunch. It’s a joke. Had to wait 10 min to order

I’ve ordered chicken satay box but asked for salad instead of rice and I got charged extra ? That’s ridiculous that salad is more expensive than rice. Definetly not a friendly place for people who eat low carb

Absolutely amazing service by the team , plus the food was tasting fresh .. What els do you need on a sunny day😁

Power hour smoothie sucked my iced latte had an extra shot of vanilla making it too sweet, Mac and cheese bites were extortionate considering they were just okay and nothing to write home about.

Popped in to LEON Victoria station, served by Destiny, very helpful, cares about her customers needs. Should go far.

Queued for 15 minutes only for the unmasked staff to refuse my voucher even though it said it was valid at any Leon.

Visited the branch in Victoria Station on Sunday 23 January in the afternoon and the service was appalling. I was ignored by 4/5 members of staff who were chatting behind the counter. When finally acknowledged I was hardly given two words and was handed my food whilst still chatting to his colleagues - didn’t even look at me. Training needs to be given on simple procedures such as politeness and manners. Wouldn’t go back there if you paid me.

I ordered a Chicken Aioili just now but got a Satay instead. Please get the order correct in a National Rail station, people may be stuck with the wrong food in the train. Regular customer here & this has never happened before! And ensure the new employee gets trained well. They didn’t listen well even when I was ordering the sauce.

Haloumi wrap was nice. Tables were dirty and no bin to put rubbish in.

Very disappointed. There was no bin available so people were piling their rubbish on the next available table. Tables were sticky and disgusting. Would not recommend the lentil masala or the coffee. Not advised to visit this branch.

A breakfast box looking a lot different from the picture lol. No crispy bacon. Halloumi looking vile. £5.50 wasted

After being harassed by a customer because a staff member removed his food from a table without his knowledge, I formally lodging a harassment complaint, however the manager met me with a poor response and with absolutely not assurance that when customers are harassed there would be proper measures put in place, I was even told that it wasn’t something that could be fixed and that it was a he said, she said matter despite there being several witnesses. It was only until I started to leave that I received a very rushed “I’m sorry.” from the manager. Managers should not victim blame customers! He complained about not having enough budget for staff.. that is not my problem. If a customer comes to you with a problem the very LEAST you could have done was apologise. There was absolutely no empathy or quality customer service. I was only met with excuses as to why it was not his problem that I was harassed due to his staff’s incompetence. Very disappointed - Staff are not vigilant at all. I will no longer be visiting this branch.

Not so great when there is almost nothing available, I mean no baked fries? Not very happy with the availability, especially when you need to catch a train soon and you are hungry! Got the burgers just in time and they were barley cooked, almost ice cold! One of the worst experiences I have had at this Leon’s. I have had a few meals from this place, but today they really let me down!

Esse restaurante é maravilhoso. Eles servem comida japonesa de verdade e com excelente custo benefício! Funciona em esteira e cada cor tem um valor diferente.

I often use these restaurants because the food is of consistent quality and you can eat fast if you only have a short time. Sadly this was my first visit to the Victoria Station restaurant and the food was terrible.The beef was very chewy, the deserts stale and the service almost nonexistent.It very much felt like a restaurant not trying very hard to impress. I won't be keen to go back.

It wouldn't be fair to rate this branch in order to rate Yo Sushi generally. I wanted to rate and star this one 5 stars simply because it's the nicest of all the Yo Sushis in London. The guys at Stratford are rude and Poland and Russell Square often hit and miss service, often lacklustre.What I like very much about this branch is that the staff are very good. They seem to work well in sync and are genuinely very friendly and always accommodating when ive asked for something unusual. The staff and manager are really good. It's also the best place to eat at Victoria station

I had been experiencing an intense craving for avocado, and couldn't satisfy it anywhere, at least not in a vegan dish. I explained to the waitstaff who sat me and he took special care to inform the chef of my desires and 'special needs'. I know that the Yo Sushi is overpriced, considering the small portions, the a la carte method of charging (even a fee for water) and the very bland and somewhat austere, but I was treated well and enjoyed the avocado rolls they made for me.

I must declare an interest straight away, I am not a fan of Yo Sushi, and find the whole operation to be incredibly expensive for what is decidedly average food, but my son loves it, and so with a weary sigh of resignation, the family acquiesced to the young man's culinary choice. To be fair, the layout of the Victoria branch is considerably better than the counter only branches, and we were able to sit together in a booth. This is where the positive outlook ends. The conveyor belt proceeded to display the usual array of miniscule "dishes" and as nothing particularly appealed to us as vegetarians, we ordered some dishes from the waiter. Of these, my son liked the yasai dumplings, and so when I saw some of the same on the conveyor belt, same colour plate, same sauce etc, I picked them off. My wife took a bite and immediately stated that they weren't the same, and tasted totally different. I took the dumplings apart, only to find what looked like distinctly meaty looking pieces inside. I double checked the menu, and yes, the plate colour was the same as the advertised vegetarian dumplings, and they had exactly the same sauce and garnish, but these were very different than those ordered directly. I asked to speak to the manager, and the head cook came over, telling me that the manager wasn't there, and that she, as head cook was in charge, I explained the situation, and was very annoyed that this was met with an almost indifferent shrug, and one of those "sorrys" that are intended only to shut you up. Having pressed the case, and asked if I would be so casually dismissed if a religious observance dictated my choice, she eventually offered, " well you don't pay for those then..." We decided to leave at this point, and asked for the bill. When the waitress came to add up the plates, I asked that she speak with the head cook to make sure we didn't pay for the unwanted dishes, and this seemed to cause utter bafflement. Eventually, the previously unavailable manageress arrived, and by this time I was fairly fed up (pun definitely not intended) with the whole affair. The manageress, having heard our explanation of events told us we had nothing to pay at all, and was seemingly sincere in offering the apology that had been so unconvincingly given by the head cook. Although this was very fair of her, I desperately wish that it had not had to come to that. This is 2016 and some people are vegetarian, quite a few in fact, and to be treated as if your personal choices are utterly unimportant is incredibly frustrating. Most shocking was the fact that even when the head cook examined the suspect dumplings, she was unable to identify what the meaty looking stuff was, even which animal it may once have been. She suggested that it was,"......meat, yes......" but no more detail was available. Surely it is not expecting too much for the actual cook to know what is in their food, and if they don't, how on earth is the customer supposed to know? Discussing these events some days later, my son looked at me rather sadly, and said, "I guess we won't be going to Yo Sushi anymore then?". "No" was all that was needed to be said.

Empty restaurant as we came at 5.30 pm, yet it took more than 45 minutes to get some of our stuff, total confusion to what was ordered, some of our stuff ended up on the belt instead of our table so we had to chase it.And miso soup took 30min, not sure why since it came out of the machine. Disappointed

I think title says it all. There are much better places for sushi. It is convenient as located in station and staff were pleasant but toilet was grim. Not somewhere I would visit again.