Yo! Sushi - Sedley Place in City of London, Westminster

We were looking for an afternoon snack and tried Yo! The service was really attentive (Sanu was really helpful) and the chef was very happy to make us fresh hot food.

I recieved great 5 star customer service from Espia in Yo Sushi Bond Street. She is a lovely lady. Food prepared fresh, with a smile and a chat😊

I suspect that this restaurant is fairly typical of the chain. Helpful friendly staff. I wanted a dish that was not on the conveyor belt, so they made it up for me. Tasty salmon dish. Bottomless Miso soup which was nice. Just over £20 per head including some drinks and a tip.

Have been to various branches of Yo! Sushi many times and always enjoyed it so thought it was a shame that the chain seems to be struggling, but after this experience I won't care if they need to close even more. They've done away with being able to order with your phone, which would be fine if they had enough staff, but there was one waiter to be seating people, taking orders, bringing the food out, taking payment etc. The food was tasty as usual, but there was a chicken katsu brought out rather than a pumpkin katsu, which was traumatising for my other half who hasn't eaten meat in many many years - I don't know if this error was on the part of the waiter or the chef, but everything else we'd ordered was vegan which should've been a clue. We had to go searching for our own forks to eat the katsu dishes with after the chef had brought them out, as the waiter couldn't be seen, and in the end could only locate wooden takeaway forks. I was up for ordering some dessert but the one waiter seemed to like vanishing so we gave up after about twenty minutes and decided just to get the bill once we were able to get the waiter's attention. I was presented with only a card machine, no itemised receipt to double check through, and was shocked by how much the prices had gone up by since my last visit to a Yo! Sushi. If the automatically added service charge had been any more than 7.5% (less than anywhere else we go regularly), I would've been asking for it to be removed but to give the waiter some slack, it wouldn't be his fault that he was the only one working.

Me and my mom stopped by for some sushi on Monday before going up north , we were a bit sad that they didn’t have some of our favourite rolls , but we understand as the restaurant was super busy and there was only one waiter running it all by himself , despite this he still checked back on us many times and didn’t seem stressed at all which is very rare in situations like this!Costumer service was spot on , I didn’t get his name but if you are considering this restaurant and the guy with a ear piercing is there it is guaranteed that you will feel welcomed. New favourite: Spicy Dynamite rolls

Great to see the belt is the back. The kids love grabbing stuff off there, and it really makes the experience compared to other restaurants. This is our second trip to this branch in as many months, and again the service was poor. We had to ask and remind the staff multiple times to get the drinks we had ordered - our water never actually arrived - and the kitchen staff eventually took to just passing us our orders directly rather than waiting for the service staff to do so. Tables were left dirty while customers were queueing and told it would be a half hour wait for a table - they left. Our booth had old food all over the floor and down the sides of the cushions. The food was great though - glad to see Chicken Yakitori is back. Now bring back Spicy Chicken Salad, Crispy Salmon Skin (in all iterations), those little sausage things...

Nice staff and good food, belt was a bit repetitive but glad it is back on as to us it is the essence of yo sushi

I’ve never done this before but we left before we had eaten anything - the table we were given looked so dirty and not just with the odd crumbs etc, but ground in dirt. When you are eating sushi you need everything to be really clean, in my opinion, and this certainly wasn’t.

The sushi school was absolutely fantastic. We loved learning about the rice and how it is made and the fish and what different parts of it are used for. But what really put it over the top was our teacher Carolina she was so kind and really made the experience memorable and fun for all the family. We all went home with huge smiles on our faces thanks to the delicious food and the fabulous fun and teacher. I would definitely recommend great for presents for people.

The choice of food on the belt was so much better than previously experience and the serving staff were fast and efficient. Will definitely be back.

Only one waiter for the whole restaurant, who was clearly overworked, meaning a few mistakes were made (wrong drinks, no glasses, no chopsticks etc). Found the self ordering system very difficult to use due to minimal phone signal, then once orders were placed there was no way of being able to view what we’d ordered. Many things missing from the menu - no edamame, no choice of gyozas, kids bento didn’t have much choice - only 3 available options and the rice that came wasn’t what was on the menu (no vegetables)… Overall a really disappointing experience of what was supposed to be a summer holiday treat during a day trip to London

The web app is painful to navigate, even though I knew I wanted Yakisoba from seeing it in the printed menu. The printed menu is far easier to browse. There's no search facility in the web app. All dishes should have a number as well as a name. When I found Yakisoba it was listed in the Big Bowls section of the app. But I didn't realise I was ordering the small version because a) the web app displays only one price (for the smaller portion) at the top b) the fact that there are two sizes to choose are hidden at the bottom and you need to realise to scroll down.

food was delicious! very quick and fresh. staff seemed a bit on edge but overall we’re friendly and helpful

Some of the best sushi I have ate in my entire life, and the service especially by Noel was amazing.

A reflection on the ability to contact the restaurant not the actual place. repeatedly tried to contact this restaurant as my card was being used over 4 hours away from where I live, however their phone line doesn’t seem to work and their phone mailbox is full. This therefore meant I lost out on money as I couldn’t ring up and cancel and somebody else spent my points and used my money for their takeaway order.

The Sushi making class is so good. You get to make several different types of sushi (maki, hand roll, California roll and your choice, plus you get to eat lots of extras throughout the experience). Our host, Karolina was brilliant! Made sure everyone had a good time and taught up tips and tricks to make sushi ourselves at home. I think this is a great thing to do as a couple, or with a friend - such good value for money. Came away FULL of sushi, with a goodie bag too (see pic for the amount we took home…). Very happy customer :) Thank you!

The lack of their reintroduction certainly changes the Yo experience in a detrimental way. One of our items ordered didn't appear until we chased and arrived missing ta key ingredient which I didn't realise until I'd eaten it all so couldn't ask for a replacement. There was a high-pitched bleeping "alert" every few seconds which we asked to be switched off, and after the second tome of asking, a member of staff told us it couldn't be stopped. VERY irritating. As we saw no indication when ordering via their website that there is now a points system for obtaining future discounts, we each ordered separately thus preventing us from accumulating joint points faster. Amazingly, because a side-effect of this was that the staff knew which of us had ordered which item (rather than the order being for the table instead of a specific person), it still prevented them from knowing which of us had ordered what. All in all, yosushi is now too much hassle and has lost its magic.

This sushi making course was a two hour early evening session. The instructor was great, she explained everything with practical demonstrations and was patient, friendly and helpful in a relaxed environment. Individual assistance was provided when necessary. There was no down time or any time wasted, waiting for the next part of the course to start. The instructor was extremely conscientious and took all the right safety precautions for those with a sesame allergy, to avoid the risk of cross contamination. It was great value. The food one prepared was seemingly as good as the restaurant, and probably more than covered the cost of the course! One free drink (alcoholic or non-alcoholic) a starter from the restaurant menu and the sushi making bamboo rolling mat were all included, with the cost. There is absolutely no need to go for some of the more expensive courses. If you want to learn the basics of sushi making, this is the ideal course for everything you need to get you started and give you all the confidence and basic to progress further if you want to, under your own steam. Highly recommended.

So good, and helped out with a mis order! So nice and a lovely location. Great evening meal, in London.

The food was as lovely as ever. However a couple of things made our meal less than good. There was an irritating beeping noise every 30 seconds or so. We asked the staff if they could stop it and they said they couldn't. The ordering system using the QR code on the table was OK but it took a while to get logged in and then there was confusion about which of us ordered what as we were using different QR codes. I will make sure the next time I visit Yo! Sushi that the conveyor belt system is working - that is much better.

100% best yo sushi i have been to, they serve big and good portions. definitely would come back again, staff were also very nice.

Fantastic all around - awesome, friendly, engaging instructor and great value for money. Have already been recommending to everyone - 100% positive experience.

No one spoke to us the whole time we were there. I wanted water - impossible. I wanted a fork - impossible. No one asked about allergies - could be fatal

Easy to book and rearrange online. Quicker than McDonalds on oxford street for service, excellent value with 1/3 birthday voucher, super tasty and the tweens and teens in our group were really excited by the conveyer belt.

This restaurant is one of my favourite in London. They have the best Ramen ever ever ever!! Also very good sushi and the service is the best in the area. I been there many times with my family and we love it.

Friendly staff, calm atmosphere & delicious food. First solo lunch I’ve had with my little one and it was lovely.

We arrived at 11:15 expecting them to be open since the website stated they opened at 11am. All the doors were locked and there was a set of opening times next to the door saying they opened at 11:30. Okay, annoying but we hung around...

the service is horrendous and the workers have such an attitude as if they cannot be bothered to deal with the customers, as for the food it does not look like how it is advertised online and the cups they give you to drink oit...

Dont know what happened to this location. Loved this place but tbh it’s all falling down. The place was empty but didn’t get service nor a table when finally did the staff stood and laughed about some weekend stuff. We just after ten minutes just...

Seated quickly, food tasted great (I recommend the teriyaki gyozas)and came almost instantly! Staff are also very welcoming and take time to explain how the experience works👍

Kind helpful staff and we were seated very quickly which was great. furthermore such good value for money!!!

Really disappointed in this branch. Yo sushi is my favourite place to eat but when visiting London Bond Street restaurant there was no one in sight at 11.30 am, waited around outside for 15 mins didn’t see anyone around. The restaurant looked set up for...

Staff were fantastic, food was quick and to a high standard quality, will definitely be coming back.

Staff couldn't be bothered quick explanation that you order yourself from the app.. Serving belt wasn't working so they just stuck our food on the side ( puddings first!!) then just left us to it.. Didn't bother with us after that not even clearing our...

Went for a sushi making class, and it was great. Very good value for money, had loads of food to take away too and the lady who led the class - Carolina - was delightful. Highly recommend.

The menu is incredibly limited to what there used to be and the conveyer belt system is no longer in operation. Poor show. Will not be returning.

Not really something great , the food system with the plates changed , food nothing special and broken men’s toilets , for the money we spent we can eat somewhere better

Cheap quality cuts, poorly presented, not fresh. Very disappointing food especially for the price. The conveyor belt is quite gimmicky but the food is definitely not worth it.

It was absolutely terrible the food was over cooked and couldn’t be bitten into, it tasted like marmite and it was so bad and hard it bent my fork . Also the sushi was warm and old. The service was also the worst I’ve ever...

Horrible Sushi! Stay away!!! Pre-produced, fridge-cold sushi without service. Drinks served in plastic cups! Will ruin your day. It ruined ours. :-(

Loved the customer service, some of the best we have had in the UK. The food was great and well priced and the conveyer belt was a unique use.

Lovely food and great service lovelystaff. You have to order on the Internet we really enjoy the food

The food was very nice, but the service was very poor. Desserts before food, and drinks came at the very end of our visit. Waiter spilled a pot of prawn noodle on my phone, could have ended in disaster. Wagamamas has a nicer experience. Don't...

Food is good, portions getting smaller and smaller though. Online ordering system is complicated, too many categories, difficult to find things, too slow. Like the green and or she lights when food arrives but definitely for me ‘bring back pre covid Yo!’ That was so...

This is my second visit to this branch. My partner and I arrived, no one at the door and no wait staff around. Had to ask one of the chefs whether I could sit down. All the empty tables had not been cleaned, still had...

Hi I would just like to leave a review for YO! Sushi. I traveled from Brighton and turned up at an almost empty YO! Sushi I was told by the waiter that I had to book despite there being absolutely loads of space. We then...

We used to be regular custoners of YO but now we say No to what it has become.On arriving we were told we had to book at seat yet the restaurant was half deserted and looking dilpadated .The sole member of front of house said...

My Yo! Visit was especially lovely after our fab server, Tia went above and beyond to cater to my difficult dietary requirements. Thank you so much Tia - we will 100% return :)

Second time we have been here with our boys. They love it and the staff are very friendly. We will visit again.

We were big fans of YO sushi but unfortunately we probably won't be visiting one for a while until the belt is back up and running. The belt was the best thing, having to order then keep an eye out for your food on the...

Went to yo in Bond Street with my family today and it was great food and service from Tia was amazing

We had a lovely dinner today. Food was amazing - as always. Staff was really lovely, especially Zena and Tia (hope I got your names right). Thank you!

Really impressed by the fast service by our waitress tia. food was lovely, would visit again Thanks for a great holiday experience

Awful place. Horrendous customer service when we walked in.. the place was filthy, empty and we were the only ones waiting to be seated. We were a family of 7- 4x adults 3x kids and instead of cleaning a table offered us to sit at...

They keep bombarding me with emails to review them after booking online so here you are. Yo Sushi used to be a good chain, my 9year old goddaughter has just got in to eating sushi so thought it would be fun to bring her here...

So I was just enjoying London when my friend texted me and said he wanted to go to yo sushi. We went and we had a lot of food and we loved it so much!

the sushi was very good but it was a bit expensive - around £11 just for about 8 pieces but i would recommend.

I was looking forward to have a good time at Yo! with some friends. We booked a table in the evening. The first disappointment: it is not a typical conveyor belt where you take what you want and pay in the end. You have to...

This was my first London visit since the lock downs. I learnt that all the London restaurants, except this one, have been closed. Hence, why I went out of my way to visit this location. Upon arrival, it took a while to gain the host's...

This might've been one of the worst sushis I've ever eaten. Ice cold, hard dry rice. I paid 20£ for 12 pieces, normally i eat about 30 but it was inedible. We left and went someplace else. And for the record, plastic cups?! The one...

Despite booking in advance we were not given a booth, and were told that they were being saved for some large parties that were due to arrive, but over an hour later the booths were still empty. Several people arrived two had not booked and...

No proper WiFi, said they have reservation in half empty restaurant. Could not make normal order, only through website, which was not working properly. You might lose business this way as eat Tokyo is opened next door, we simply moved there, as waiter did it...

We waited at the entrance to be seated for about 10mins before we just sat ourselves and started to order. When we had then sat a staff member then realised that we had seated ourselves then came over. When we finally ordered our food, our...

Great service, but the food was absolutely terrible and cost way too much. Definitely do not recommend. The kids didn’t even like it.

The entire staff was on break when we were seated, and seemed very disinterested in serving us. They said they were out of Miso soup because they ran out of bowls! Made no effort to substitute a take out container or alternative bowl. Just a...

Food is good but we ordered drinks , 2 in cans and 1 in a bottle...all were warm (and on a not day) and no glasses were brought with them.

I always used to enjoy Yo Sushi, so I thought I would treat my niece and nephew, but what a mistake! They have introduced an ordering system that does not work and makes the whole process of ordering the food so stressful you can't enjoy...

Really disappointing trip to Yo! sushi Bond Street last night! Booked a table for my daughters birthday as she was desperate for sushi! Booked table for 7pm and booking showed we had the table until 8.30pm which is pretty standard practice in restaurants these days!...

They no longer have food on the conveyor you have to order it with a qr code - but that ordering system wasn't working.

Always a great time here and the food never disappoints, something for everyone even my picky little sister

Yo had changed to an app based ordering system. You scan the QR code and it then takes forever to order for a family and the checkout button is covered by a Google ad which makes trying to pay a nightmare. Eventually had to abandon...

Arrived early for a lunch booking. We were offered a wide choice of seats. the staff, both in front of house and in the kitchen were very very friendly, accommodating and helpful for any special requests. A very pleasant experience also made for a very...

Yo! is a shadow of what it used to be. It used to have delicious freshly made sushi moving around on a conveyor belt so customers could hand pick what they wanted and then settle up the bill at the end of the meal. Yesterday...

Visited Yo Sushi today got to say first of all the guy that served me was super busy and really nice. I ordered the beef teriyaki, the beef came as fat covered in teriyaki sauce. However I had been a few weeks back and had...

Friendly staff, delicious food, not too expensive… what more can you ask for on a day trip to London.

The atmosphere was great and the quality of service was on point, but the quality of the food was very disappointing. Ordered ramen soup and it had no taste and the texture was off.

Went here with our boys (12 and 8) and we all loved it. Reasonably priced and, unlike some other Yo Sushis, you get the conveyor belt at your table, rather than sitting at a large table with everyone else. Really good fun - they boys...

I usually love Yo! sushi and I hate to be a Karen but my visit was really disappointing . My girlfriend and I booked online for 7:30, we arrived at the restaurant to be told that the kitchen was closing in 5 minutes and that...

Food was absolutely delicious and the staff were super helpful when we were having issues with the app.

Have been to Yo many times before. They have updated their technology so you orders on your phone and it's delivered by the conveyor to your table. Food as every is delicious. A great treat after a visit to see the Christmas lights - my...

Food was excellent but the service was just really poor, as in non-existent. Tables left uncleaned after they left, a kids high chair was left with noodles all over if for the whole duration of our meal, 1.5hrs. We had to go find the servers...

Review is not at all based on the staff who were clearly understaffed and had a busy lunch but were very friendly. It was quiet when I went in but had to wait a few minutes to be seen and then was sat in front...

I'd never been to a Yo! Sushi due to the name and my limited experience with sushi, however, there were plenty of other dishes that I've come to love, the ability to pay online took all the troubles out of eating as a group and...

Yo sushi was always the place to grab a quick break and have some decent,fresh and tasty food in a lively, fun and welcoming environment. My visit here made me feel that sadly Yo Sushi has had its day. Food was fine, but the atmosphere...

New order system works well, menu is obviously significantly reduced compared to the before times, a shame as many of my favourites are gone. New system seems to leave minimal staffing, I waited ages to be shown to a seat by the one waiter on...

A family day out in London wouldn’t be complete without a trip to Yo! This was our first visit to the Bond Street restaurant, post COVID the restaurant has had to remove the customers ability to make selections from the conveyor. Instead you use order...

Went in alone for a quick lunch got seated quickly. The wait for food wasn’t very long. I didn’t get to finish all of it so I took some home in a takeaway bowl they supplied

My daughter booked here for the first time with her friends on Saturday and I was a little worried what it would be like. They all said the food was delicious and amazing value… loved the belt and were really looked after by the staff...

Eating at Yo Sushi post pandemic feels so different. No plates on the conveyor plate. The food did not taste freshly cooked. Unfriendly staff at this particular Yo Sushi branch.

I used to love Yo Sushi Bond St, but the App orering only, reduced menu, lengthy login procedure, difficult to navigate menu, no reception outside to even be able to order has made this place terrible. Don't know if anyone in management has even bothered...

Had booking for lunch... food was good but no beer available and menu continues to be more limited following refresh of menu and ordering process. Had to ask for chopsticks after food arrived first.

Slightly disappointed with the available choice but we still enjoyed what we had and always take the opportunity to eat at Yo! Sushi when we can as we don’t have one anywhere near us in Carlisle. The restaurant was very COVID secure and the service...

This is not Japanese food as the Japanese know it, but the Yo! chain were always good refuelling stops: quick, easy and (important with so much raw fish about) scrupulously clean. It still has most of the classic conveyor belt staples, but the options no...

Visited for the first time since Covid. Everything now ordered and paid for on your smartphone and delivered to your table. Therefore, very little staff interaction. This is totally fine but when we did have a query, there was one member of staff initially for...

Lovely food and staff enjoyed everything. 👍Clean and tidy and with very cozy atmosphere. Will visit again soon.🙂

Yo Sushi stands out for it's travelator. Take that away and all that is left is bad service. Food was cold, the edamame must have come straight from the freezer! The wifi didnt work so i couldnt order for 15 minutes, the staff member clearly...

Not a lot of the menu choice was available, the usb charging points advertised where broke, the HELP call buttons where broke had to wait for the staff to walk by us to get attention. The food we did was as usual tho so not...

Overall could not really fault the food but the service left somewhat to be desired. It took a good 15-20 minutes for the servers to approach me to take my order for hot food, and another 20 or so for it to be served. At...

We waited for at least 5 minutes to be seated and weren’t even greeted or acknowledged. The service was very slow as per usual and staff weren’t very friendly or welcoming. Food was good but very over priced for what it is.

Good place to eat and have a taste of Asian food. I would definitely go back but it is not somewhere to attend if you need to have a full meal