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4.5

Based on 25 opinions finded in 1 websites

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Nº 104 in 505 in Luton

Nº 1 of 1 Japanese in Luton

CUSTOMERS TALK ABOUT DISHES WITH..sushi
Score
OpinionsNoteTripAdvisor254.5

comment_iconOpinions

Great service and delicious food. Staff were super friendly and great with kids. We had a good table by a revolting belt and the choice of dishes was excellent. Resulted in trying so many different once. Good value!

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Ana F . 2024-07-18

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Great service and very friendly staff. Delicious fresh food, quick clean and easy. Attentive staff, very helpful and answered all dietary questions.

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Daniella J . 2024-07-17

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I am not a fan of Luton Airport. And Yo Sushi is the most civilised place to wait for your gate. The staff were attentive and friendly and it was a perfect retreat from the crowds. Tables were clean and cleared quickly. Food when ordered was quick to arrive as were the drinks. A thumbs up from me!

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Melanie C . 2024-07-16

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Please check your food before you eat off the conveyor belt here. We came to eat at 1:30 and were served salmon and rice sushi that expired at 10am and 1pm. We had to wait half an hour for food that was forgotten to be put through to the kitchen and when we told the manager they just said sorry it was a kitchen mistake. They didnt check the times on the sushi on the conveyor belt after this incident and the manager just said sorry theres nothing we can do. Was terrible service and we were lucky we werent ill from the bad sushi which tasted off. Please avoid eating here if you can. Very poor regard for food hygiene and safety here. We provided details to submit an official complaint but have not been contacted yet and it is terrible customer service. They didnt check any more of the food on the conveyor belt and didnt even seem fussed that they served us sushi that had been sitting out for longer than 6 hours which is a health hazard. Poor response to us from the manager.

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lilly . 2024-07-15

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We have a family with dietary restrictions and the staff was very helpful to accommodate us and make sure we are safe with food choices. Really kind and patient manager and staff!

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Malgorzata O . 2024-07-05

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Brilliant customer service, the staff are extremely friendly and accommodating. Will definitely return next time at airport.

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Alx R . 2024-04-03

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We enjoyed a simple breakfast of salmon & eggs which we watched being prepared fresh, it was delicious & the service was without fault.

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Thomas M . 2024-02-25

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The food was excellent and the servers were very attentive. It was surprisingly quiet so absolutely no complaints!!!!

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Chris E . 2024-01-16

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Nice food full English was nice. Sushi was tasty. Service was great. Prices were decent for an airport. Eggs royal was a good dish as well.

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Jim J . 2024-01-10

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Poor experience ; luke warm food barely hot, quality BAD - like frozen of sorts. Miso poor in taste, even though you have substantial seaweed and sofa but barely warm! Food here seems to have issues with all their hot food! Even at this time where you are one of the only guest dining, visited 10.20am

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StevenFajana . 2023-06-29

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Really bad experience. Went to Yo Sushi in Selfridges the night before and it was incredible so when we saw another one in Luton, we had a craving to go back. The staff were really poor. Didn't really seem to know what was going on, both front of house and kitchen staff. Menu items missing. I asked for ginger for the sushi and they had none (bizzare for a sushi restaurant). Very few items on the conveyor belt but probably rightly so as the one sushi plate we did lift off it wasn't cold. Just really disappointing and poor.

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JaneK2286 . 2023-05-28

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This is disgusting. All other restaurants in the area will let you sit on their tables even if you don't buy anything. Yo sushi staff will kick you away even after you bought from them because is take away. No matter all tables were free they don't let you sit. The food is so terrible and overpriced. Tastes worst then the sushi you can get at Aldi for 1,20£

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Ral S . 2023-05-12

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Where do I start? Plenty of choice at Luton airport but we though this would be a nice change. How wrong we were! Food: Half of the menu they didn’t seem to have- including complex items such as fried chicken dishes and Edamame. The food they did serve was really really poor- all of it unfortunately. The sushi rolls on the conveyor belt were ‘Tesco packet’ type quality- honestly no better. Service: Most of the staff didn’t seem to know what day it was let alone anything about the menu. 2 star is being very generous! If you have to go make use of the ‘everlasting Miso soup’ for £3.50 and just have that! To think Yo Sushi used to be so fabulous when they first opened 25 odd years ago. Don’t bother

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MilkyBarKid123 . 2023-05-11

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