Based on 1.947 opinions finded in 2 websites
Based on 1.947 opinions finded in 2 websites
Opinions
My friends and I came for lunch today, and we had an amazing time. We were seated in Aiyla’s section, and I want to give a special thanks to her for going above and beyond to make sure we enjoyed ourselves. She was incredibly welcoming and provided excellent service, making our experience even more enjoyable. Aiyla was fantastic, she explained how everything works, and her friendly attitude made all the difference. The food was also delicious, and we’ll definitely be returning soon.
Alex Hart . 2024-10-19
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Great and attentive service, and really good food! Renata was fantastic and really friendly - thank you for the great experience
Ellena Louise . 2024-10-15
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Renata was our server and she was extremely helpful, bubbly and friendly. The service was very quick and the food was delicious and presented beautifully. The staff are amazing and very helpful and attentive.
victoria newsum . 2024-10-15
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I had an amazing experience at YO! Sushi! The food was fresh, flavorful, and beautifully presented. The sushi options were plentiful, and I loved the variety of dishes passing by on the conveyor belt. Beata’s customer service was friendly and very attentive and recommended some excellent dishes to us which we loved! the atmosphere was fun and vibrant. Whether you’re a sushi lover or just looking to try something new, YO! Sushi is definitely worth a visit. I’ll definitely be coming back!
Steven Atwal . 2024-10-07
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Ben and Isla were great ambassadors. Very friendly and excellent customer service. Thank you .
Sam Young . 2024-10-02
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Ben was our server and he was very efficient, being able to carry all of our food and remembering who it was for, he was very friendly and allowed me and my mum to feel welcome, we were not rushed to leave and it was a very pleasant experience, the food was excellent and filled me up and my mum also was pleasantly impressed by the food too.
TheDankFish . 2024-09-29
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Subject: Stomachache and Diarrhea After Lunch My husband and I had lunch at this restaurant and, within an hour, we both experienced stomachaches followed by diarrhea that lasted for 36 hours. We had ordered some raw salmon sushi. Just wanted to alert other customers to be cautious.
Margie Ku . 2024-09-27
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Tasty sushi! The waitresses Lucy and Renata were so friendly and lovely.
Nwakaego . 2024-09-26
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I have been to this yo sushi a handful of times, but today my experience was excellent Ben our waiter was very attentive And polite made our visit very pleasant.
Kirsty Anderson . 2024-09-26
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Lovely food! Renada and Lucy were great
Jemima Onih . 2024-09-26
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Visited mid week for my daughters birthday. We haven’t tried the new restaurant since it opened and was thoroughly impressed by the food and exceptional service. 3 young team members on a Tuesday evening and the place was managed professionally and promptly. I popped by to express my views to the restaurant manager to praise the staff. Keep up the good work and we will no doubt be visiting again soon
Sam Acton . 2024-09-20
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We love yo sushi blue water. We usually always come at Christmas as a little tradition but pop in from time to time anyway. It feels a lot nicer now they’ve moved to a proper restaurant space. The staff here are always so lovely but renata the manager in particular is so so lovely! If you do end up paying a visit see if you can say hi to her, she’s lovely!
sheppyt . 2024-09-12
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Had a wonderful experience! Lovely staff, the greeting from Renata and naomi were very welcoming.
Connie Wright . 2024-09-11
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Thank you to Renata for a great dining experience. It is great service, great food and we look forward to visiting again soon.
M Dimech . 2024-09-04
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Very nice staff :) I didn’t get her name but a blonde lady was very polite, you could see she genuinely cared about the clients. Thank you!
Auriane Cirasuolo . 2024-08-24
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Second time here in 2 weeks very clean and staff are brilliant and so is the food, Thank you Luci for your help today you went above and beyond
Kul S . 2024-08-23
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Very friendly and attentive service couple with great sushi
Paul . 2024-08-23
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The popcorn shrimp was honestly the best Iv ever had. Service was great with very attentive waiting staff. Lovely relaxed atmosphere. Will definitely be going back
Laura S . 2024-08-22
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Popcorn shrimp was the best Iv ever had. Service was amazing too, waiting staff were very attentive and friendly which made me feel very relaxed.
Laura Spencer . 2024-08-22
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great service, lovely staff all together an amazing experience
Macie Speke . 2024-08-19
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Yo sushi has some of the best Japanese and Korean foods I have ever tried. I’ve been here 10+ times and I’ve never stopped loving it, from the new modern architecture to the amazing food, there isn’t anything wrong. There is also many vegetarian options to choose from.
New at Animation . 2024-08-15
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Found a fly in our food apparently it had happened several times that day threw up after will never go back
Georgia Bevan . 2024-08-10
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Brilliant birthday treat, great service Renata and Ben, thanks again
Jessica Hyne . 2024-08-10
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A huge thank you to Natalia for her outstanding customer service when seating Lee and I. We are regular customers and are always treated so kindly when stopping for a bite to eat. The team are very alert and quick to notice if you need help. As always the food is tasty and delicious, I would recommend the Popcorn Shrimp! Overall one of the best and fun little places that deserves more recognition for the teams hard work to make your experience one to remember. Thank you Team Yo Sushi Bluewater.
Katie Gray . 2024-08-08
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Best thing was the service, Renata is a star 🌟🌟🌟
Shaun Yates . 2024-08-04
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Renada was great, made us feel very welcome and delivered great service.
Toni Stark . 2024-08-02
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Sooooo, apparently kids eat free this summer. Sounds good right? ⚠️⚠️⚠️ My wife arrives with our 10yo and asks them “ is it correct that kids eat free ? “ “ yes madam, as long as as an adult you spend more than £10 kids eat free, sit anywhere you like “ So my wife and son enjoy a lovely lunch supervised by the person whom she asked. On payment “ that’ll be £60 pls “ “ but you said kids eat free so how come it’s that much? “ “ oooh that’s only off of the kids menu” “ but I asked you and you didn’t mention that or give me the kids menu, just sat us when I clearly asked you about kids eating free? “ Manager comes over…. And situation explained…. “ well madam , it’s not our responsibility to inform you of the terms and conditions, it’s up to you to read them on our website” “ are you kidding, I just asked your man here about the kids and he didn’t even give us the menu” “ well it’s not our responsibility, you can go into the website and read terms and conditions “ Absolutely farsical, disgraceful management of the situation, who goes to a restaurant and reads terms and conditions on website first. Clearly asked the employee, who clearly served them NOT from the kids menu even tho they were asked about the kids eating free. Absurd, be careful on these summer deals, the devil is in the detail and they won’t necessarily advise you of these details.
Steve tunstall . 2024-08-01
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Had a fab time here at the new Yo Sushi restaurant in Bluewater (since they moved across the centre!). My partner and I had a lovely dinner here as always, the food is lovely and high quality and we had great service from Renata, Lucy & Ben. We'll be back!
Robyn “NinjaFocks” Dessoy . 2024-08-01
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The food was brilliant and the service exceptional, Renata who served us was efficient and brilliant
Connor Pallace . 2024-07-26
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Was amazed by the food as well as the service. Love the new location and such a nice atmosphere, we didn’t want to leave!
emma oakley . 2024-07-17
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June 2024 UPDATE Yo Sushi (aka Yo!) have relocated to one of the commercial retails shop units within Bluewater - I visited yesterday with my adult son - as we entered to new restaurant a staff member Antonio rudely instructed saying ’wait at the sign’ in a stiff tone as he pointed to a sign that was impossible for us to see from the angle we entered at. He seriously nearly made me just walk away - unfortunately he has zero skill in customer service and clearly does not know how to make customers feel welcome nor does he have any skills or ability in customer service. So I bit my lip and went to the waiting position. We were greeted by Lucy (who served us previously at the location before this one). She smiled and was super friendly (the polar opposite to Oh No Antonio). She was helpful and attentive and I give her 10/10 for customer service. One small gripe was that we asked for cold drinks half way through the meal and these were slow in arriving - after a while I stood up and walked to the drinks area where I found Lucy arriving back there with a bucket of ice. When I questioned where our drinks were, she spoke to Antonio saying ‘ Why didn’t you take their drinks over Antonio?’ So Oh Dear Antonio created the second bad experience for us at the restaurant. So the food was good (8/10) and as we finished our meal Antonio approached (which I found odd because Lucy had been serving us) and asked in a stern unfriendly tone ‘can I get you anything ‘ and when we said no thanks he said - ‘the soups are free’. The soups are not free but you can have as many refills as you want that I knew already having been to Yo! multiple times previously. So strike 3 for Antonio for an unfriendly poorly thought through engagement with customers - I give Antonio 1/10 for showing up to work. I have run my own business and staff are everything for a business because without them you have no business. In fairness I would recommend a comprehensive training course for Antonio to give him a chance ( if it was my business however I would relieve him of his position - he just seemed hacked off with the world like he did not want to be there). THE REST of the review that follows is an older historic experience……. I have visited this restaurant many times and restaurants management has changed recently and it is very good indeed. I recommend highly the salt and chilli squid that is fresh lightly battered squid pieces fried and topped with chopped fresh red chilli and fresh chopped spring onions - it’s delicious. I also highly recommend the Katsu curry dishes - there is chicken, prawn or pumpkin katsu curry options - I tend to go for the chicken and thus is a piece of chicken flattened then breadcrumbs and fried then served on top of rice in a bowl with a dollop of curry sauce - it is topped with Japanese pickles if you order the larger bowl - I love that dish. A notable accompaniment is the pink pickled ginger and the wasabi paste. The pickled ginger and wasabi paste are traditional accompaniments to Japanese food and the wasabi has a spicy kick very similar in intensity to strong English mustard while the ginger has a very sweet taste with the heat of the ginger in the background. I also suggest ordering a miso soup as this is also traditional and helps wash everything down - this is refillable and you only pay once so it’s good value. You should try a couple of the street food dishes such as the Korean fried chicken and the Japanese fried chicken - these are very tasty. Every single staff member we interacted with were professional polite and very well trained and the manager was excellent dealing with one small gripe that he resolved promptly efficiently and very fairly in a professional manner. Full layout and user friendly design this is one of the best YO! Sushi’s you can visit. If you find this review helpful please consider following me - I will follow you back 😀 thank you.
Adrian Burch . 2024-07-13
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The kindest staff and the sweetest people! Food was incredible and the staff were so attentive
Emilia Hewett . 2024-07-11
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Great place and clean. Staff were super friendly and food came quickly. A must for sushi fans. Rice beer is amazing
Dharmendra Bhudia . 2024-07-07
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Perfect restaurant, they never dissappoint with flavours, freshness and hygiene! We had really kind staff serve the food, Renata was 10/10 in service & attitude, recommend eating there 10/10!! ❤️😁
Diana Aros Mardones . 2024-07-01
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Really awesome service, friendly, personable and accommodating for veggie/vegan diet
Radha Sivyer . 2024-07-01
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This was the best Restaurant EVER! And a Great conveyor belt EVER! From Zami Aged 8
Stuart Youngs . 2024-06-15
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Over priced. Adds service charge to the bill of 12% without informing you before hand, gets combative when asked to remove.
Nifty . 2024-06-08
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We were served by Renata who was very professional and attentive with our little daugther.
Abraham Abia . 2024-06-08
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Over priced. Adds service charge of 12% to the bill without telling you before hand, when asked to remove they get combative in the hope your pay it as to not be embarrassed.
Wang fuk yew . 2024-06-08
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I hosted my daughter's birthday party at Yo!Sushi in Bluewater. It was a masterclass which they absolutely LOVED! Every staff member (from the manager Beata to the masterchef and those who assisted) provided the best experience ever! From their support in arranging it, to their expertise/knowledge of the food to their patience in assisting the children. 10/10 and worth every penny!
Jackie M . 2024-06-06
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I hosted my daughter's birthday party at Yo!Sushi in Bluewater. It was a masterclass which they absolutely LOVED! Every staff member (from the manager Beata to the masterchef and those who assisted) provided the best experience ever! From their support in arranging it, to their expertise/knowledge of the food to their patience in assisting the children. 10/10 and worth every penny!
Jackie Manu . 2024-06-06
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As a sushi enthusiast, I’ve always appreciated the excellent food at this restaurant. However, what truly stood out during my recent visit was the exceptional service provided by Renata. Renata’s courteous demeanour and attentive service made our dining experience truly delightful. She ensured that our order arrived promptly and helped us apply the Blue Light discount with ease. Her warm and professional attitude made us feel welcome and valued. Renata is undoubtedly an asset to the restaurant, and her efforts significantly enhanced our dining experience. We look forward to returning soon, not just for the delicious sushi, but also for the outstanding service.
Shazia N . 2024-06-04
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Don't like the new location at all, very confined, small tables and uncomfortable seating. Food prices have shot up, £110 for 2 adults and 2 children, always loved Yo Sushi but won't be back.
Anna McArthur . 2024-06-01
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Went it on half term school holiday(Tuesday). It is very disappointed with the menu. We have been here many years. The menu usually more sushi to choose but now it looks like totally different menu. No much sushi you can take and order from menu.
Emily Thye . 2024-05-30
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Food is always good. Antonio was fantastic too. Even remembered me from a visit weeks earlier.
Peter Cushway . 2024-05-29
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Tried gyoza, it was OK.. seemed overpriced.
Anurag maity . 2024-05-28
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On approach to the restaurant, my partner and her son walked into the restaurant to find a seat, I was approached by a member of staff since found out the manager. She said can’t you see the sign to wait and be seated?. I said no show me the sign from the direction I walked from……… no sign!, I said to her you are very rude, she said can’t you read English, I replied I am English and then she insulted my wife saying I should choose an English partner and refused to serve us when we had travelled from some distance to eat, avoid this establishment!, they need to learn some manners
Wayne Jackson . 2024-05-25
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The service was very nice, and very fast, and the food tasted great!
Luke Whitehead . 2024-05-22
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The perfect lunchtime break; incredible food and conversation with Renata, which was welcomed as I was dining solo.
Christina Christoforou . 2024-05-22
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Great service, and nice atmosphere
Reece Taylor . 2024-05-22
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Stopped in for quick snack - delicious
Dave Kibby . 2024-05-21
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Great food at bluewater yo, excellent staff and helpful
Stacey Boakes . 2024-05-21
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Amazing as always! Love the new restaurant too. Thank you 💯🍣🍱
Chris Croft . 2024-05-21
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Had a very lovely time, food was lovely and service was amazing, highly recommend
Toby Hunt . 2024-05-21
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It was our first time dining in Yo sushi. From the moment we arrived until we left, everything was very well handled. I appreciate the team for putting together such a good experience. I’m already looking forward to my next visit.
joseph goat . 2024-05-17
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Great new restaurant. Much better, nicer atmosphere and still great food and service. Particularly the girl with the colourful hair. She was lovely and so helpful. We cant wait to go back.
Faye Robertson . 2024-05-16
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Excellent service, food and great environment.
Will . 2024-05-15
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Amazing food and amazing service, such a good price as well!
Emily Watermelon Cox . 2024-05-14
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Waitress was helpful and polite and food came quickly and was good quality
Georgia Shelb . 2024-05-13
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Yo Sushi bluewater has one of the best Japanese food. I tried it once and now and then I have to have yo sushi , it’s just that much tasty. If you are in bluewater by chance you got to try it.
Aman Gurung . 2024-05-10
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Excellent service and food! Thank you Yo Team. We will be back!
Prem Dc . 2024-05-07
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Yo Sushi Bluewater is a vibrant Japanese restaurant which offers tasty dishes and friendly staff, it's a must-visit spot for sushi lovers and anyone craving authentic Japanese flavors especially streets foods. I highly recommend inari taco , yakitori and popcorn squid .
Abhi Grg . 2024-05-07
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The food quality is ok but the hot meal servings are too small. This is probably intentional so customers would get more from the revolving small plate selection. Wasabi from the food court or Chi are better options in Bluewater in my opinion.
Eric de Chavez . 2024-05-06
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It was very delicious food . We loved it
sabina enver . 2024-04-30
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Excellent service by Renata and delicious sushi!!!
Paulina Gorecka . 2024-04-30
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Lovely new shop. Great food, great service!
Anna B . 2024-04-30
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Renata was amazing ! Fabulous service
Charlotte . 2024-04-27
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Had an amazing meal with my sister yesterday evening. Food was incredible other than the fact the ginger has changed from pink to golden yellow and was very bitter! Although veryyyyyy short staffed, Natalia the blonde waitress could not have done more for us. Got us everything we wanted more sauce more lemon more ice water …. She was friendly and positive and did not stop!!!!!! (Also a lovely male waiter - did not manage to get his name but he was black wearing a blue sweater) - thank you both!!!!
Jodie Lester . 2024-04-24
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From the moment we got there it was terrible they saw us at least 4 times and ignored us at the front when they came over they sat us down as normal. We ordered our food without peppers and they gave them to us we asked them to take it back and all they did was flick off the peppers
Harvey Duxbury . 2024-04-18
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It was delicious and Ben gave us a really nice experience, his service was 👍
Melo Meli . 2024-04-14
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We first visited Yo when it first opened, more than 20 years ago. Since then during our regular visits it has just gone down in quality, value for money and ambience, but we chose to visit it since its move to another site and this time, there is no going back. It is horrendous! Overly busy, with people crushed together on long tables, a lot of mainly rice based inferior mediocre dishes on the conveyor belts. The pickled ginger is now an inferior brand, reduced in size to less than a tablespoon and no wasabi. The noise is ear-splitting, appalling acoustics caused mainly by a screeching pop cacophony thumping over customers' voices and the excruciating noise from the scraping of uncomfortable wooden chairs on an unforgiving floor. The dishes are now even smaller, the sashimi no longer acceptable, with limp salmon, and what seemed like very unfresh tuna dried to an almost leather texture. Unbelieveably bad all round. RIP Yo Sushi!
Travelwise207 . 2024-04-12
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PLEASE bring back the QR code, massive step backwards on service!
Christine McHardy . 2024-04-10
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Food is same as other yo sushi’s but the new locations seating is beyond absurd. If you are anything other than a small child you won’t fit in the seats and certainly not in the new booths. Couldn’t finish food fast enough to escape the discomfort.
Ryan Lewis . 2024-04-06
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Service is quick and helpful staff, Renata was super lovely and served us. Food was amazing and really nice atmosphere!
Lily Oesterman . 2024-04-05
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Renata was outstanding and very attentive. Myself, and my family had a lovely visit today for a birthday!
Abi G80900 . 2024-04-05
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Absolutely love coming here everytime! It’s always my go to, service is always amazing, I am often served by ranta, always smiling and so so helpful!!
sian simmonds . 2024-04-05
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Very nice service from Renata. Got here just before closing and it was a great experience
Lee Miles . 2024-04-03
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In my mind Yo Sushi was a 3.5, and we sat there today expecting a very average sushi experience. We had to wait a bit before being seated and while we were waiting the sweet manager kept us informed and briefly chatted to us making us feel welcomed. But then, we got to be served by the very amazing Ben! Nothing was too much trouble and he took all our extra requests on board with great grace and a lovely smile. He was prompt and attentive and polite, making us wish we had some cash with us to tip him specially. Thank you Ben!! Great to see young people taking pride in their work and doing their best at all times! The food was great too, especially the spicier sushis.
Yasemin Kural . 2024-04-01
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We visited last night. Welcoming staff and host were so friendly and engaging. Such a huge choice to enjoy, we tried a few new dishes to share alongside the katsu curry, which was lovely. The only thing that was noticeable was the music they had on as it was far too loud as background music, and my partner had trouble hearing. Hopefully, when we go back, it'll be a tad quieter. Perfectly located.
Tara Hoysted . 2024-03-29
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Worst Ramen we ever had, it was nowhere near to proper ramen, noodles were not even cooked properly, soup tasted like hot water with lots of soy sauce!! Sushi were not the best for the price.. Very disappointed
Samita Gurung . 2024-02-03
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Nice place for Sushi lovers. Family friendly with nice ambiance. I have been here twice and sat at the exact same spot both times.
S Madaan . 2024-01-31
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Amazing food , had a wonderful time , awsome date , Renata was amazing
zak taylor . 2024-01-31
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Had an amazing visit to this Yo Sushi, delicious food and lovely service thanks to Renata :)
Charlotte Gaskin . 2024-01-31
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Wasn't impressed i was asked to use the online ordering app whilst in the restaurant. Waitress was friendly enough. Food looked a little tired.
Nick Byram . 2024-01-30
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Second visit. I signed up the first time to receive emails and had a voucher for my birthday. I planned to use it for this visit. We asked for particular seating in the booking due to access and social considerations of guests. Presentation of food was just a little less careful than last time. Last time everything matched the images on the online order system, I put that down to only have two preparing the food. Staff were helpful and prompt with the help button for miso soup refills and questions. Very easy to pay. The food was amazing. Slight wait on hot food but this is due to its travel from the prep station in the back and to us, still hot though.
Feather Wild . 2024-01-30
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I was disappointed by the food today as it’s usually really good. The rice was dry and chewy.
Evan Axon . 2024-01-28
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Enjoying a morning shopping and good food.
Tony Horne . 2024-01-27
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Whenever we come to to sushi we always get one server called Ben who is always working super hard to make our experience enjoyable and exceptionally clean. We tend to come here just for the customer service being so great x shout out to Ben!
Tash “Tashc99” Chidwick . 2024-01-26
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Very average, borderline bad. Came for a quick lunch on the basis of the deal advertised (3 dishes for £9.99) Me and my partner felt this was not advertised well as it was only once per table, which we hadn't realised and would have gone elsewhere had it been clearer. What's more is the offer is difficult to attain as it cannot be applied to any orders through the app which you are initially directed to + is from a specific selection of dishes which is not easy or obvious to find the menu to. The app is annoying and some dishes are hard to find among the categories or just not there at all. Food was average, the best pieces were the inari pockets but the ramen and yakisoba were bland. Food service was quick and the selection on the conveyor was good. But Overall just not worth it for the price.
Hannah Coppard . 2024-01-24
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Good options even for vegetarians. Service was very slow and it wasn't possible to even know if it's been looked at since you order via QR.
Manoj Mahalingam . 2024-01-24
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Amazing as always!!! Lovely food, and always excellent service! Looking forwards to going to the new restaurant when it opens!! Renata looked after us so well!!!’
Emma Still . 2024-01-24
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Great location, fun food for everyone including children. The staff are always nice and service is quick. Prices have increased noticeably, but the dishes are good and it's a healthier option than most.
Kenneth Shore . 2024-01-21
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Absolutely amazing food always. Lovely staff. Very helpful. Great food. Popcorn shrimp are the best.
Rr k . 2024-01-11
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Delicious very fresh sushi and other delicacies. Got to try a bunch of new things there. Our waitress was lovely and very accommodating to dietary needs (I have certain allergies that they accommodated in the kitchen)
Kai Probst . 2024-01-11
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Really lovely, helpful staff (one in particular, a blonde member of staff who went above and beyond at the close of business on a Sunday) Thank you :)
jaz ka . 2024-01-08
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Amazing!!! The staff of Kiki and Renata were amazing! Great food
Chris Enoh . 2024-01-07
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I don’t normally write bad reviews, but this has to be the worst place I have eaten at for a very long time, perhaps ever. I used to come here regularly but don’t know what happened. The miso soup was terrible - just hot water and spring onion, with a microscopic amount of miso. The Korean chicken salad was mind-blowingly salty with no kimchi in evidence. The salmon sashimi was catastrophically bad - tasteless mush, almost definitely from frozen. And the “ramen” - surely a crime against ramen - was just plain weird. Somebody decided to add every flavour known to man into the broth, let it cool down to room temperature and then bung an overcooked egg and noodles in. Please hire some Asian chefs and get back to basics. I can’t believe they even got miso soup wrong 😅.
Yosh Net . 2023-12-27
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The place was not busy but we still had a very long wait for our food. Ended up having to remind staff that we are still waiting fircfood ordered 30+ minutes ago ..
Rani Virdee . 2023-12-26
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Very disappointed Very disappointed. Received an overcooked cold meal which was suppose to be large but was small. The noodles were awful! Like slime in you mouth. Will not be ordering from there again
jules . 2023-12-23
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Friendly staff, always have a smile
Simon Clarke . 2023-12-21
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