Based on 440 opinions finded in 3 websites
Based on 440 opinions finded in 3 websites
Opinions
The owner was the friendliest and was a fantastic barista!
Sequoia Sprite . 2024-04-07
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Amazing, friendly coffee shop. Always have great cold brew!
Ian Hayward . 2024-03-29
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Dunkin donuts is my favourite coffee shop in the UK. James who works in my local Dunkin’ is an awesome guy - I moved away and came back and was very happy to see he was still working here… was and still is very polite and kind. I’m a happy customer 💜
Ruba Alassaf . 2024-03-28
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Love this coffee shop however went in for the Oreo doughnut and coffee. Was sold out even though was advertised on the shop window which staff seems oblivious too🤨 which is his job to know bout what’s in stock and what’s not. Started off cheap and ended up being expensive.
Trixie . 2024-03-24
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Went for few Donuts and offer on 6 box was too good to miss. Tried hazelnut Mocha latte and it was YUM. Would visit again.
Asim Rasheed . 2024-02-24
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Great service and the best cold coffee. Would recommend and will be back
Vicky . 2024-02-10
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Really pleasant experience, lovely service on New Years morning.
Drew Cooper . 2024-01-07
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Beckie just served me (hope I’m spelling your name correctly) she was an absolute delight. Her service was impeccable and she made great recommendations all with a smile and polite manner. What a great human!!! Go Beckie!!! Luck after that lady. She’s a real asset to your team. Merry Christmas Beckie you superstar! Thank you!!!! X
Mark Lovell . 2023-12-19
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Popped in for some donuts after a rubbish service at a meal. Jonathan was a delight :) gave us some suggestions and a lovely little conversation. Thanks for cheering us up!
Chelsea Alice Scott . 2023-12-14
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Pyszna kawa, różnorodne donuty, przyjazna cena i szybka realizacja zamówienia 🫶 warto wpaść do słynnej sieciówki i spróbować 🍩🐷
Natalia Kozłowska . 2023-11-27
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The team here are LOVELY. Always perfect drinks with an amazing vibe. 🙌🏻🙌🏻
Hannah Corrigan . 2023-11-18
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I came in around 9:35 on 11/11/23 whilst on my way to work. I was greeted by the happiest guy I have ever witnessed to work on a Saturday, and another girl by his side cracking jokes. The service I received was nothing short of exceptional in the 2 minutes I was inside the store. As a current Starbucks employee, I’d rather pay for my coffee here and receive their service, than get the free coffee from work. They really set me in a good mood after having a terrible morning. What absolutely lovely people
Sian Mirrelson . 2023-11-11
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I was so excited for yo sushi as it’s a real treat but I’ll not be going back because the staff were horrible. They were so rude and condescending that I had to ask if I’d done something wrong to make them so angry! To top it off they charged me £5.75 for a pancake which was advertised and labelled as £3.50 and when I told them they said they’d give me a refund but the receipt didn’t say refund and when I asked they didn’t explain anything and instead said wait 3-5 days and if it’s not there call the store! It felt like I was the biggest inconvenience in the world, not a customer. My 5 year old asked me why they were so angry!! Even though the food was nice I’ll never go back as their behaviour ruined my whole experience and I’ve felt knotted up about it since.
Rosie S . 2023-08-17
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Visited here to grab a box of mixed flavour donuts at 11am before I was due to leave Manchester. The donuts were nice and up to their usual standards. Only disappointing thing was that they were out of stock so early in the day for some of the staple flavours like the choc icing with sprinkles which is my favourite and the main one I went for. I’d expect them to be ready for demand on those staple flavours for most of the day at least.
Momin Mahmood . 2023-08-13
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Good donuts, good coffee and lovely staff! The guys who served me were really friendly and helpful.
Megan Welsh . 2023-08-11
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الحجرة واسعة ونظيفة والفطور متنوع والمداق رائع والنظافة ممتازة طاقم الاستقبال متعاون وودود الدخول والخروج سلس وفي وقت قصير
sulais88 . 2023-08-11
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Needed something cold and sweet and was recommended iced mocca with hazelnut syrup and whipped cream. This was really nice for my travels and the doughnuts were nice and soft too. Thank you to the lady which served me as she was really helpful with the choice and so was the one making the drinks.
Yasmin T . 2023-08-10
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Popped in for a doughnut for the kids, they had a small but varied selection I ordered two and a coffee and was surprised at the price. It was cheaper than I expected and the coffee was nice, I think they have a deal on for a doughnut and a coffee but I didn't see it advertised. Good value either way.
K Holden . 2023-08-10
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Sterling customer service from James and Marcelle, both staff members were welcoming, warm and provided service with a smile!
Adam Taylor . 2023-08-05
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Ironically this shop is much nicer than any of the stores I've visited in Boston and controversially the doughnuts might be slightly better too, although the coffee is equally underwhelming
Lewis Smith . 2023-07-30
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Not good sushi and way overpriced. Dry and tasteless very disappointing. Tasted like it was not fresh and left out for a few days. Staff were nice however
192annabell . 2023-07-12
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amazing customer service from worker today, didn’t catch their name but lovely person !
Abbey Jones . 2023-07-10
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Worst experience, one of the two girls were rude and didn’t let us use the toilet even after there was no other place to use a toilet
Hadja Barry . 2023-06-22
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DD. Die besten Doughnuts der Welt (zumindest in meiner). Sind auch mal 50ct mehr wert. Service war freundlich, und hat sich jedes Mal versichert, dass sie den richtigen Doughnut einpacken. Angenehme Erfahrung als Ausländer.
Thomas F . 2023-06-07
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Super lovely staff, if I could give them a million stars I would! Had a lovely iced chai latte, thank you very much to the lovely man and woman behind the counter you guys really made my day :)))
Ana Hagerty . 2023-06-02
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Nice chai latte and donut apple pie for an afternoon snack 😋
Sophia Truong . 2023-06-01
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Amazing customer service. I always go in to buy the donuts, as they are really good, but James made my day better today by being really attentive and nice!
Sia . 2023-05-26
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A big, fat thank you the Dunkin Piccadilly, because that place lovely manager supported Hungarian Batkafalvi Majális kids event. (Pictures later)
Zoltan Szabo . 2023-05-15
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Thank you. The Batkafalvi Majális Hungarian event says thank you to James!
Gyöngyvér Kovács . 2023-05-15
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A great place to have a coffee or donut, a nice sanctuary from the hustle and bustle outside on Piccadilly. Normally get a smile or a laugh with your coffee, which can be much needed in the morning :) Great staff
Daniel Marr . 2023-05-11
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Jokes aside. Dunkin got the best donuts and service.
Raham Bint E Rizwan . 2023-04-29
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Delicious donuts and absolutely lovely staff!
Zik Lama . 2023-04-29
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Tried a coffee and a doughnut from here and honestly was good, I also had a mango iced drink which was good, maybe a little too sweet but still nice!
Coinneach Hurford . 2023-04-28
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This was my first and last time trying Dunkin'. Nice staff, but the donuts are overrated. Soggy, no flavor, and a ton of sugar.
Razvan Negri . 2023-04-21
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will come back again the new future, tourist place s were very good, really enjoyed the match between man utd and everton at old trafford
Fearless38038047642 . 2023-04-18
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Went to Dunkin’ for the first time yesterday morning. I purchased the raspberry white chocolate donut and a small latté. I used the QR code on the app and I somehow managed to pay just £3 so I saved almost £6. Didn’t expect to get such a great bargain on my first go on the app. The staff were very friendly and my order didn’t take long. I can now claim a free donut until April 2nd. Will definitely go again very soon. ☺️
El . 2023-03-24
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Fabulous donuts, Fabulous drinks, Fabulous staff
Claire Welsh . 2023-03-17
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Me and my son called in before we went for the train home lovely staff clean and tidy good selection of 🍩
Suzanne Odonoghue . 2023-03-12
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The best Dunkin in Manchester, The Donuts are great and James the store manager is hand down the best barista you will encounter. He deserves a payrise for his customer service and for just being a great guy.
Mikey Howe . 2023-02-20
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Great to see Dunkin Donuts in the UK, as an institution from New England. Let down by staff being weird about letting me use the toilet before I ordered.
Steve Spall . 2023-02-15
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I absolutely love dunkin! Staff really lovely, great coffee and amazing doughnuts, I always walk out with a smile on my face :)
Emily Heaton . 2023-02-09
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Immaculate environment. Lovely staff. Consistently great products. Thanks
BiG Cheese . 2023-02-07
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Delicious food and drinks we had the raspberry croissant, some delicious donuts! and fudge frappe. Staff were so lovely. James is a credit to the team! will definitely be visiting again when back in manchester!
E . 2023-01-28
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Nice place and very cheap for cappuccino for breakfast.
Asif Ahmad . 2023-01-17
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Was served by such a helpful young lady named Annie, she was extremely helpful and patient as I am rlly indecisive and recommended me a coffee I enjoy! really made my day :)
Slayyyters Juul . 2023-01-10
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סניף נחמד במרכז יש מבחר גדול של דונאטס.מוצלץ בחום כל דונאטס שתבחר טעים וטרי...אכלתי עם הקרמל מלוח והשוקולד והטעם חלומי.מומלץ לחובבי המתוק.שרות מעולה ומחיר סביר בהחלט
Haim Vider . 2022-12-20
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We got a couple of coffees and some doughnuts for breakfast during our visit to the Imperial War Museum. Doughnuts were great but I didnt enjoy my coffee, I ordered a latte with a maple shot in it however upon recieving my order I found out it was Maple spiced which is not specified when you are ordering at the machines. I unfortunately absolutely hate cinnamon, so the coffee on this occasion was a miss for me
Tamara Pickard . 2022-12-15
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Unable to order food via website. Spoke to staff to ask about ordering hot food and was told the kitchen was closed. Ordered prepackaged food and then got moved out of the dinning area as they were closing
115email . 2022-12-04
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Great place, good selection of doughnuts and really great staff.
Lee Hughes . 2022-11-22
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Très rapide pour manger un desserts. Rien de plus sucré qu'un donuts :-D
C. Kantin . 2022-11-15
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Staff where so friendly! Delicious drink and I managed to get it completely free with the dunkin app. Really clean and the whole place just had a really nice vibe :> the drink was really big I totally recommend ✨✨✨
TJ . 2022-10-26
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Great drinks, great donuts and a lovely staffing team. Very fun and friendly!
ShanLucifan . 2022-10-17
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Ruined my life by making my cousin hyper
Dean V . 2022-10-13
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Spooky season is upon us. Why not check out their delicious spooky doughnuts? While you are here, don’t forget to get their frozen milkshake! Service was quick, and the doughnuts were freshly made. One thing to improve on, perhaps the staff should pay a little attention to the cleanliness of the tables.
Chew W. C . 2022-10-09
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The donut's are delicious, nice place to have a snack with friends, I like
Ariana Lopes Martins Rahman . 2022-10-04
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Coffees are nothing like the ones in USA.
Lawrence Bell . 2022-10-04
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Popped in for a coffee and was served by lovely people who had me leaving with a smile on my face.
Charlotte B . 2022-09-22
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Nice store with unique styles. They taste quite nice
Andre Y . 2022-09-18
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Great customers service , luke seemed lovely and had great charisma
Taylor Binkley . 2022-09-18
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When in Manchester always stop here,great location
Mellow_UK . 2022-09-06
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مانصح به اطلاقا جودة القهوة عادية مره مهي القهوة الي عليها كلام كانها مثل نسكافيه الجودة سيئة من وجهة نذري المشروب بلاك كوفي نوع سيئة
Turki . 2022-08-14
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Today, I visited 'Yo Sushi' with my partner and couple of friends. 3 of which are content creators and planned to document our meal. We arrived at 19:15 and were immediately told it was closed despite the website stating it closed at 8pm. We objected to the waitress and she was adamant it was closed and we wouldn't be able to dine inside. This is really poor operations and is misleading after we'd spent an hour trying to reach the restaurant. We won't be back.
Tessa S . 2022-07-21
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Best customer service i have ever experienced in my life! will keep coming back again and again 💕
Yulia Trot . 2022-07-20
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Very friendly staff & great Donuts
Dene Fleming . 2022-07-10
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Really nice visit to dunkin's!! Got served by a super cherpy and happy lady, we asked for a recommendation and what a surprise, amazing iced latte with a selection of foods. This isn't my first visit I love coming back!!!
Chris Bevan . 2022-06-25
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Good service and close to the station and bus stops.
Yuu . 2022-06-08
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Great place for a coffee, good staff too
Callum Harrison . 2022-06-03
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Great service and clean seating area
VICTORIA Cook . 2022-06-02
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Refreshing and the donuts are not diabetes don't get me wrong sweet is sweet innit but in my opinion not overly so the lemonade is gang gang
nevita chambers . 2022-05-30
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The donuts was really nice and great customer service from Ahmed many thanks!
Ella Miaa . 2022-05-18
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Went in yesterday terrible customer service..gave me racist vibes I just walked out felt so uncomfortable
Anna Man . 2022-05-16
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about 40 minute to Stockport to do some hour maintenance, took a train to Manchester Piccadilly, the donuts were amazing and yes, diabetes has never tasted so good.
Edmund Wong . 2022-05-14
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Just as good as getting it from Canada
the bearded carper . 2022-05-11
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Great store but toilets on the day where very low standards
FreeMusicRep . 2022-04-30
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Great coffee, Ella served me. Living embodiment of customer service and encapsulates the spirt of customer satisfaction. Credit to the buisnesss and surely deserves a payrise. Go Ella!
Matt Middlehurst . 2022-04-30
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Cute place, a bit overpriced, not a lot of filling in the donnuts. Tasty but there are better donnuts shops.
M P . 2022-04-24
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I been to Dunkin Donut and came across with Mr James Potter. I was delighted with the service he had provided. He's passionate and professional, most especially! Very Polite which I Loved Most" He is one of a kind, a true Credit to Dunkin Donut." Thank you so Much!!! Best regards, Mr. Frederick Castro
Frederick Castro . 2022-04-11
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First time at Dunkins. Inside as a seating area. A cute and delicious selection of doughnuts. We chose 6 different flavoured doughnuts which came in a cute Dunkin box for £9.99. Amazing. A box of these as a gift would make a sweet tooth fiend extremely happy.
R.M 00 . 2022-02-26
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I visited this place on Friday evening, really disappointed. The place was extremely dirty, mess on every table and underneath. There was only one stuff member dealing with all orders. Not surprised she didn't have a time to clean.
Anna Chmielewska . 2022-02-14
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Diabetes has never tasted so sweet before, my wife loves the coffee here, I prefer the donuts... Not much difference in between donuts but the Smiley Happy one is my favourite!
Stefan . 2022-02-09
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Visited on Friday morning , very clean and tidy with a great selection of coffee and doughnuts , Martin was extremely helpful 👍
Phil Morton . 2022-01-29
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Lovely coffee friendly staff very clean and professional
Shaun Bartley . 2022-01-01
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Fresh filter coffee at a decent price and tastes pretty good.
Jon Byrne . 2021-12-07
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Ordered a Creme brulee doughnut and a Large Americano with Milk the doughnut was so soft and airy on the inside with a fluffy mousse and had a gorgeous caramel glaze on top. My coffee was scorching hot just how I like it and good value for money. I was also able to avail a student discount with my student ID. PERFECT!
Jemimah Boby . 2021-11-29
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Coffee is good but staff actively refuse to give loyalty cards out
Adam . 2021-11-07
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Never heard of this donut store before, but well worth a try Donuts are very fresh and tasty The staff were friendly. We also had a strawberry lemonade was very nice the person who had it advise Easy to find when on way from or back to train station Seating get closed earlier than closing time, which is understandable as need cleaning down prior to close well with a visit
John Colclough . 2021-10-31
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Good range of donuts - not as pricey as I thought it would be.
Sophie Bradey . 2021-10-28
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The friendliest staff, super helpful, sense of humour and super happy, I can't wait to go back in October.
Adam Heppenstall . 2021-09-26
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Oh my gosh, these doughnuts are to die for. So nice and a great and cosy environment to sit and relax in all in the heart of the city.
Ellie-May . 2021-09-24
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Now don't get me wrong, I am a huge Dunkin' lover in both the US and UK, but this specific store is not painting the company in a great light. The manager/assistant manager are more concerned about keeping tables open (despite there being a fair few, none of which were at capacity during my visits) that they disapprove of business customers using the venue for work, even if you are a paying customer several times over. It is a bold stance to make being situated surrounded by offices and right near the train station. The staff however are always excellent, accommodating and provide a great service.
Cieran Coupe . 2021-09-10
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Absolutely amazing staff here and great service quality. Highly recommend.
Connor Greig . 2021-08-25
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I'm usually a krispy kreme kind of girl but i have been completely converted! I love these donuts especially mr happy, they are so soft and fresh and they are cheaper so its a win win! The staff have always been pleasant and helpful :) no parking outside you will have to walk to it
Victoria Moss . 2021-08-15
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My daughter booked for 1.45 pm, after our visit to the Peter Rabbit’s Garden show for my grandson. Realising it would be a long time for the little one to wait when we came out of the show my daughter asked if we could bring the booking forward. The gentleman was very pleasant and said, not at the moment but if you come back at 1.30 there may have been a cancellation. We went back at 1.30 but the young lady who was now on said there were no available tables, yet some people arrived whilst we were standing there and asked for a table. She asked if they had booked, they said no but, strangely she showed them to a table straight away. We waited until 1.45 and at 1.47 the same young lady arrived and recognising us said she would go and see if our table was ready! Why would it not be when we had a booking which they were all too well aware of? There were also at least 3 table quite obviously available. We eventually got seated at 1.50 pm. We were informed of the ordering system, which in itself is cumbersome and time consuming as we had to register prior to viewing the menu. Considering the time we had had to wait could the young lady not have explained that we could register and peruse the online menu whilst we waited. They were well aware we had a small child with us but they did not inform us there were no children’s meals available, because they had no edamame? OK, the child could eat fried chicken and noodles, he won’t eat rice. They had no noodles - NO NOODLES in a sushi bar??? Yo Sushi bears absolutely no resemblance to any sushi bar I have ever been to. In fact, the sushi bears no resemblance to any sushi I have had before. It was bland, tasteless, under seasoned, certainly overpriced and basically, just any old fast food.
Sherpa31629944923 . 2021-08-15
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Quick and easy, good service, donuts were great and staff were friendly
Katy White . 2021-08-02
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Went into Piccadilly store today after work for some donut treats for my journey home, I was served by a lovely girl with red hair, think she was called Caitlin, she was very cheerful and helpful, knew all about the donuts as I couldn’t decide which to choose, very friendly atmosphere, and the donuts were delicious 😋 might be a regular visitor 👍🏻
Amanda C . 2021-07-27
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Today I went to the one in Piccadilly where I ordered a 6 box. I was served by a lovely young girl with red hair, think she was called Beth. Very polite and was so friendly. Made me feel very welcome and had great knowledge of the donuts and helped me decide which ones I wanted. I would have put a 5star but sadly the other staff let it down.
Rebecca Lewis . 2021-07-17
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The staff are really lovely!! The coffee was good and strong and the mini bites went down a treat
Amber Smith . 2021-07-14
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I went into to get me some Dunkin's , been very excited for this shop to open! I've been watching it get built on my way home from work every day. I was served by Arianna today who was so polite and helpful. Will be coming back again .
Thomas Murphy . 2021-07-10
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Picked up the order of a few rolls boxes on Monday evening Very tasty fresh nigiri rolls and excellent attentive staff
Yuri C . 2020-03-06
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Changed for the worse. Now a very small selection of dishes. I really just wanted to order salmon sashimi but had to order a whole super salmon box to get that. The prawn katsu curry was the worst I’ve had - two prawns were hard and rubbery and one was soggy and tasted funny. My husband got a large chicken katsu curry yet here you get the same amount of rice as when ordering a normal sized one. There is now only seating along a couple of benches facing out (no more tables to talk to each other) and the plastic/disposables wastage is immense. You have to have your sushi in non-reusable containers, the wasabi and soy sauce come in small disposable plastic containers (no ginger available either), plastic forks and chopsticks are automatically put into your paper carrier bag even if you’re eating in and don’t need a bag or forks... we won’t be back to this branch.
MancKat . 2020-02-09
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