Based on 4 opinions finded in 1 websites

Based on 4 opinions finded in 1 websites
Nº 2441 in 2913 in Edinburgh, City of
Opinions
Pedí una cantidad muy grande de comida en persona para recoger más tarde el mismo día, un pedido bastante complicado! Alex no podría haber sido más servicial, gran servicio de él y todo el personal, gracias!
Babs B . 2024-10-13
MORE AT TripAdvisor
We went for an early evening dinner with our son and his friends for a birthday treat. Great service and chat from the chefs. Shout out particularly for Ben, who did an amazing job of chatting to a bunch of curious and excited kids while prepping sushi. Thanks all!
LookingForGoodThings . 2024-05-10
MORE AT TripAdvisor
I found it very underwhelming, and a pricey way to each lunch. A few choices were tasty, most were incredibly bland, and the conveyer belt was filled with near identical looking dishes - no presentation to make them stand out at all. While it was fine, I wouldn't rush back, there are definitely better lunches for the money in Edinburgh
Jackie M . 2024-05-07
MORE AT TripAdvisor
We had a very tasty dinner. The service from the counter staff was poor. Plates were thrown at us and when we asked what they were, the hostility was palpable. Thankfully, the manager got involved and paid special attention to us after this, making sure our experience from then on was good. The food was good and the service attentive. The staff in the front kitchen are young and could do with some hospitality training, being so visible to customers. But kudos to the manager - saved what could have been a horrible experience. And the food was good.
Jen N . 2023-12-20
MORE AT TripAdvisor
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2984 Opinions
Hello! I had a steak and ale pie and a large domestic beer. It was delicious, and the place is super nice! I spent £23 and ate very well.
335 Opinions
We booked this afternoon tea as a treat whilst away for a few days in Edinburgh but can honestly say it is the worst customer service we have received anywhere. To start, we were kept waiting for 20 minutes, after being seated, before anyone came to speak to us and the room was freezing cold. Food was reasonably nice but when asking for another pot of tea, which we had been advised was included in the extortionate price of the afternoon tea, they simply topped up the existing tea bag with hot water. When we asked for a new tea bag you would have thought we had asked for the world! Everything seemed to be too much trouble and made us feel as though we were making a fuss. There was a teaspoon of jam provided to accompany two scones and when we politely requested more jam we were told this was not possible as it had all been measured out according to the bookings for the day....unbelievable! A little more thought and consideration about the customer experience would have made all the difference but sadly we would not recommend this afternoon tea at all, you would do better in the regular cafe with a sandwich, piece of cake and cup of tea.