YO! Sushi in Bromley

There were about 10 dishes of sushi and desserts going round for 40 minutes! We ordered some hot food and were told after sitting down that there would be no fresh sushi til 3pm. We didn’t get any sushi as nothing new came the entire visit. The hot food was luke warm and very small portions for the price. Overall, I was very disappointed and won’t be back.

Always a good selection of sushi and hot food - cheaper than Wagamama and as good. Can sir and eat on site. Good variety for meat eaters and non meat eaters. Clean.

I didn’t actually eat with you, BUT I asked for some help whilst in Bromley this afternoon. A very very helpful young man called David went out of his way to help me and my elderly mother, I want to say a HUGE THANK YOU to him and congratulate you on employing such a kind, thoughtful and helpful man. Please pass my thanks onto him, he should certainly be rewarded for this. Thank you 😊

They did not indicate that all the spaces were booked when we joined the queue, we were standing at the beginning of a queue and were ignored by most of the staff. This ment we wasted our time.

I booked online and the table was waiting. The staff were lovely. The food was delicious. Very slick operation.

Almorzamos allí hoy y estamos agradecidos con el personal que administra el lugar sin problemas y hace todo lo posible para seguir las políticas de seguridad durante la pandemia. Reservamos una mesa con antelación a través de su sitio web. El menú está restringido, pero todos nuestros artículos favoritos están disponibles. ¡Gracias por la comida y el servicio!

The staff could not have been more accommodating and aware of guidelines. We were given all wrapped condiments on a tray and the table was spotless. The food was faultless and the whole experience was spot on! Thank you

Comencemos con lo positivo y lo que normalmente forma la base principal de mis calificaciones. La comida estaba caliente y sabrosa, y en general se preparó rápidamente.Pero. . toda la experiencia fue aterradora. Reservamos antes de la visita y el sitio web de Yo dice que han tomado medidas adicionales para que los huéspedes se sientan seguros. Absolutamente ninguno de estos estaba en su lugar en Bromley.No se ofrece ni está disponible ningún desinfectante de manos. . en absoluto. El personal ni siquiera sabía dónde estaba. Todas las mesas estaban en uso, sin distanciamiento social y apretujadas inmediatamente una tras otra. Nuestra camarera llevaba un guante, inútilmente ya que usaba la mano sin guantes para recoger todo, menús de papel en lugar de pedir por teléfono, comida entregada en su mesa mientras se inclinaba sobre usted constantemente, llevaba una máscara pero debajo de la nariz tan rendida inútil, otros clientes tienen que pasar todo el tiempo.Fue espantoso. He comido varias veces desde que los restaurantes volvieron a abrir y ni una sola vez me sentí nervioso o inseguro, pero honestamente no tengo idea de cómo se ha permitido que esta sucursal vuelva a abrir, ya que están desobedeciendo descaradamente todas las pautas y no hay posibilidad de que vuelva a visitarlos. tiempo pronto.

Decidimos participar en la oferta de ayuda para comer y decidimos probar yo sushi en Bromley el miércoles. Aunque tuvimos que esperar en una cola bastante larga para conseguir una mesa y no estábamos al tanto de las reservas, al final valió la pena y superó nuestras expectativas. Aunque estaba muy ocupado y parecía tener un poco de personal, tuvimos una gran experiencia, especialmente porque vinimos con padres mayores que nunca antes habían comido sushi. Especialmente podría mencionar a una señora alta que nos sirvió. Aunque estaba muy ocupado y tanto ella como otros chicos tenían que correr mucho, ella era realmente encantadora y conocedora, especialmente con nuestros padres. ¡Ella aconsejó entre diferentes tipos de sushi, recomendó otros platos y nuestro nuevo refresco japonés favorito! No se molestó en ir y venir en busca de salsa, bebidas y utensilios adicionales. Llegamos por curiosidad planeando probar algunos platos y terminamos comiendo bien. Y aparte del sushi, la comida caliente también estaba deliciosa, excepto que tal vez podría haber algunos platos de fideos incluidos. No sé el nombre de la señora, el recibo solo dice "Egle", pero el mejor servicio al cliente en Bromley, incluso nuestros padres quedaron impresionados, ya que al principio se sentían un poco intimidados para cenar en casa. Muy amable, profesional y paciente con otras mesas también como vimos. Buena experiencia, definitivamente volveremos.

Reservé una mesa y me cancelaron sin ninguna explicación. Intenté llamarlos y no obtuve respuesta. Cuando me presenté con mi familia, me dijeron que el sitio web estaba equivocado y que el restaurante cierra antes de lo que decía a las 18:30 y no a las 19:00. En general, el servicio al cliente y la experiencia fue muy mala para el sushi promedio. Obviamente, no necesitan más negocios durante una pandemia.

I love this place! We are regulars. We visit yo sushi at least 4 times a month. The food is healthy and I strongly recommend it.

Greeted with a very mediocre welcome, sat down at a dirty table - we should have left then!So...no prawns, chicken or chicken katsu curry....The food that was on the menu was great.The waitress and waiter that were on duty were literally awful - zero apologies or customer service there at all. One guy that was cooking was so helpful and aware that we needed servicing.They forgot one of our orders and then double charged us. Won’t be going back in a hurry!!!3/9/19 3.30pm

I enjoyed a meal for one the other day at Yo Sushi in the Bromley Glades. Service was great and the food I ordered came super fast. Delicious as always 🙌🏼.

Everything there takes long time food always comes wrong very disappointed food is. Or fresh the place is not clean

We got seated in the bar table and was dirty, service was slow and we almost got charged for plates that were not out but left there from previous people. All in all very bad experience would definitely not go back there.

Cuando fui con un hijo joven después de una experiencia horrible aquí antes, pero todos merecen una segunda oportunidad, PERO NO. . Ningún cambio. . . . evitar. . . . . Ve a Miso en la calle alta. . . . Mejor comida y excelente personal. . . .RUDE STAFF Y LUKE WARM SOBRE COMIDA PRECIOSA

Asked to split the bill with my friend and the female in charge came back with the wrong change and also the wrong bills. Blamed us for not talking to her and then walked off. No apology, just attitude. Very disappointed.

Las porciones son pequeñas y la calidad extremadamente baja. Lo que se suponía que eran platos calientes era apenas tibio. Los precios por lo que resulta ser un par de bocados son exorbitantes, lo que no importaría si al menos supiera a sushi auténtico.Fue nuestra primera vez allí y seguramente será la última.

The guy who served me was very nice.Place quiet small so I took away to enjoy at home and was absolutely lovely.Will definitely order again

i only had one choice of fish. The rest is veg. £27 for 3 dish and a small vino. Could get fillet steak and some good fizzy drink! I complained to the maneger she just looked into my face and didn't even say sorry for the lack of choice. I normally pay around £50 when there is full of variety. As I was hungry I had to pick one which there was just mayo and salad leaves in rice :( I still feel pain after a few hours I am sure it was the mayo one.

This Yo Sushi is consistently the worst outlet I’ve visited. I dread my son asking to eat there when we go to Bromley. Today we waited more than 30 minutes to be seated. Staff were milling around making no eye contact with waiting customers. People waiting to buy takeaway were left standing at the till for more than five or more minutes whilst staff were focused on their own tasks. I heard a member of staff saying to two gents that she would get another member of staff to split their bill because she wasn’t good at that sort of things. I ate next to nothing and couldn’t wait to leave. The manager should be let go.

Been here three times now and same 3 star customer service.

Pop to the Glades Mall and decided to have lunch with a friend of mine when we got to Yo sushi no one came to greet us even tough they were all walking around. We were stand there waiting for someone to take us to sit and no one came until we decided to ask one of the staff who was really not bothered and we asked if we could sit in one place and he said that needed to be cleaned but not friendly at all. I normally go to the Yo sushi in House of Fraser Croydon and never had any problem there but this branch in Bromley the manager of the place needs to put it right regarding customer services. the staff need to be trained and the manager needs to manage their staff properly. When you work with the public the first impression that counts. After that attitude we decided not to eat there and went to Carluccio's (just in front) and had a lovely lunch there.

We attended and the ambience just felt off. Popped over for a quick lunch, wasn’t that busy but seems a lot of activity was happening in the back. Prawn katsu was ready in a blink. This was not cooked throughly, calamari/squid some was not cooked through and I opted for the bill rather to get a dose of food poising I opted to leave and have our lunch else where. It would not put us off the brand just the Bromley branch. The thing is the same chef was actually training a new chef, scary.

You know what you are getting with Yo! Sushi. Tasty fast food (that you can easily spend £25 on). However, today's experience at Bromley was awful. They simply did not have enough staff on to prepare the food or to take orders for hot food or drinks. What is more, the first two things my wife asked to try from the hot menu resulted in a reply of "That's not available." When a third choice was made, the came back after ten minutes to say that was off also. There was nothing much circling on the conveyor and the button to call for service wasn't working and they had to be reminded about a beer I had ordered. Other people were letting themselves in because at times there was no one at the entrance to seat people despite spaces becoming available. A thoroughly disappointing experience. We shall not return to this oulet.

I was having a rubbish day and both the guy who was collecting plates, and the manager, stopped to ask me if I was ok.

One of my favorite Sushi restaurants in London. Super fresh ingredients in all sushi rolls prepared in front of the consumer. Definitely a must in London

Been for a quick order of takeaway food to have home. Love yo sushi as a brand and this one didn’t disappoint - freshly made, very well seasoned and tasted like heaven. To top the food quality, I was also very well served by the waitresses and the manager Dwayne went out of his way to recommend me some very nice dishes. The whole staff look like they really enjoy working there. I will definitely come back!

The main advantage of Yo Sushi is it offers Japanese food in (mainly) tapas size portions for those with little time to spare. Today it delivered. In addition to some sliced raw salmon from the conveyor belt I ordered breaded prawns, chicken Katsu curry and miso soup, all of which was both freshly and swiftly prepared. My bowl of miso soup was replenished almost as soon as I had finished it. No sooner had I selected from the conveyor belt a chocolate mousse and I was handed a spoon. A beer and the bill came equally quickly underlining the efficiency of the service, which was friendly too.

Yo Sushi is located in the glades shopping centre. Unfortunately it's location in the mall is adjacent to the escalator and lifts which is very busy area.

I’be always received amazing service at Yo Sushi Bromley, from the welcome to the farewell! The food is always consistent and if I’ve ever had a problem (probably once) it has been sorted without a blink of an eye. Dwayne is fantastic, can’t fault his attitude and work ethic but the rest of the team also deserve a shout out...

One meal was nice, the other was awful. The Teriyaki Beef was over cooked, chewy and far too sweet. Thought it was expensive for what was available.

Food was nice but for 6 dishes the bill was expensive. Forgot that i was sitting in the middle of the glades.

Buenísimo; es el típico tren de sushi pero con una variedad de platillos y calidad maravillosos. Vale la pena probarlo para una comida rápida sin tener que esperar tanto.

So after our experience in April of nothing being available we thought we would try again and in all honesty it was worse. This has to be the worst Yo Sushi for variety and the manager really needs to place some orders for food. There's no variety on the conveyer belt at all - we had to order salmon nigiri for example, the staple of any sushi conveyer belt. As usual we placed orders with the waitress who didn't look sorry at all when she told us they didn't have both of the items we wanted. After looking at the menu my husband tried again and the order was taken, only to be told by the chef a few minutes later it wasn't available. So last time we had a broken grill and no food and this time just no food. As we paid our bill the manager offered two of the out of stock plates to us for free next time we came in but in all honesty we won't be returning as this was us giving them a second chance.

We visited this a few months ago and to be honest it was very poor, no variety, nothing in stock and uninterested staff. We actually nicknamed the place "No Sushi". We visited again and there a was a massive improvement in all areas, lots of variety on the conveyor and a slick staff. Even the rarer items were in stock this time and all served by the knowledgeable and amiable Duane. Well done to that team, Bromley now has the Yo Sushi restaurant we deserve.

Not blown away by this. Food was average and relatively bland. As it's located in the middle of the shopping centre it has very little atmosphere. It gets very expensive quickly and for average food I can't justify the price.

I've been here twice recently and on both occasions I found this to be a pleasant place for lunch. Good service from friendly staff and the teriyaki beef is absolutely scrumptious!

Love Yo Sushi but the service and selections here are pretty bad. Been let down twice with food orders at lunch time, had to go and get a sandwich from M&S.; Will not be visiting here again whilst the current 'management in place.

We have been here several times, even during busy periods and have found it to be excellent. Unfortunately our visit Friday evening wasn't quite as good as we expected. My partner tried to order several dishes from the menu only to be told by the waitress the fryer wasn't working and pretty much most things were unavailable. We ordered what we could and started our meal. After looking at the menu again we placed another order with the waitress. About 10 minutes later one of the chefs told us this was unavailable. Starting to get disappointed we asked if anything was available as it wasn't going well for us. He looked confused to which my partner responded about the broken fryer and how disappointed we were. Again, he looked a bit bemused by this and told us the fryer was fine! So we were able to order something we wanted originally after all. Very confusing and not a very smooth experience, however the sushi is always good and fresh.

This yo sushi is a bit exposed in the centre of the glades shopping centre. However the food is very good and fresh and the service is excellent. I visited with my baby and the staff were very helpful in finding space for her. It's not cheap but it is delicious.

I never thought I would want to sit in the middle of a shopping centre and have a meal but this was different.

It had good greeting staff when first opened and if you were in the queue they made eye contact and if busy say they were sorting a place for you...

visited with my daughter. sittings are ok. staff were friendly and the service was good. It is in the middle of the open area in the mall. But I would prefer it to be in the enclosed area as outside can be noisy

Left waiting to get seated even though extremely quiet. Tried to order from the blue Monday menu however I asked for the squid they didn't have any and then I tried to order the pumpkin katsu and none of that either so I left. Converyor belt wasn't pretty empty. Will not return

I visited with a friend on Monday evening when most dishes are £2.80 each. There wasn't much on the conveyor belt that we fancied so we ordered about 3 dishes each. These were freshly prepared by the chefs who you can watch at work and were quickly brought to our table. I particular enjoyed the salmon and rice - generous portion. The duck and chicken dumplings were also great.

It a pretty subjective thing to do when reviewing a place like this...more subjective than more traditional restaurants I'd suggest.

Yo sushi is what it is - fast food japanese style - just seen some really negative reviews; but the sushi is always fresh - spent a pleasant 20mins watching the guy slice up a whole salmon - food good and quick - service fine - what can you say?

Decided to eat here rather than queue for Jamies or the other restaurants in the terminal, as you can usually be in and out in 30 mins - ideal before flying.

I've been here a few times, and I'm normally left satisfied and looking forward to coming back however the last time was an absolute disappointment :

Recently had lunch with my wife at Yo! Sushi at intu shopping centre in Bromley.

Avocado maki ordered but not delivered after 20 minutes. Chef preparing food without gloves. Wiped hands on apron, nose, counter...yuk! £1.20 for still water. Had to leave to catch train. Daughter never got her lunch. One to avoid.

Dry Sushi, nothing that will satisfy the palate and overall a disappointing experience. I have dined at a few of them since you get tempted by super quick service ( as they keep rolling the dishes on a conveyor ) but then if its not done right, the experience is disappointing. Have had a more reliable outing at other sushi chains. The service was good ( though you hardly need one at this place ) but the Chefs need to buck up.