Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 1160 in 1203 in Northumberland
Opinions
Booked for February half term and had paid the deposit for the owner to cancel my booking without explanation. I got a refund but an explanation would have been nice
Zerena Dawson . 2018-02-14
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You place a order online they take your money and don’t deliver any food. Then Don’t answer their phone. What more can you say
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After waiting 25 minutes at this rotten Dump for my 'fast food' order I complained, after another 5 minutes they gave me my order which was freezing cold and incorrect with half the items missing. I asked for the manager and was confronted by a disgusting, overweight Karen with the world's biggest attitude problem who refused to do anything to fix the problem before walking away.
306 Opinions
Worst MacDonalds I've ever been to . There is no customer service - there is no one at the counter should you have a question. Lady seemingly in charge was on her phone and chatting to her mates the whole time we were in there. No dairy free alternative for a cuppa, no cold drinks as machine broken. No table service even if requested the food just sits until you go ask for it, and then obviously it was cold! Won't be returning.