ASDA Cafe in Northumberland

we did NOT recieve our food even though the app states we did!

Food arrived hot and was delicious, good size portions for the price, would definitely order again.

No food, shocking attitude of staff Managed to get 2 plain toasties ( no salad) 1 coke,1 coffee £14.00!

stale buns? really? again? you have a bakery on site. no excuses. 👎

I had to go collect it myself and just eat have not even told me thankfully the restaurant allowed me to collect it but it was my daughter breakfast birthday and it's not good to allow us to wait until I ring the restaurant myself where my delivery was as they didn't cabcel so obviously very dissappointed bit it's delivered as I collected it myself.

I DIDNT EVEN RECEIVE MY ORDER OR A REFUND

The food is genuine hepatitis, it's awful. It's undercooked for nearly everything. Tastes of the poonany-pincher. Diabolical. The staff had no gloves on when handling food. Call them schmeckel da ceckle. No hygiene, no happiness no good food, the drinks taste awful too. Would rather eat at the making of the 10 commandments.

Wonderful breakfast best I’ve had in ashington

didn’t receive the sauce I paid for and they didn’t have the panini I wanted

Great thank you, it’s a shame the hot drinks are not available

Missing toast despite paying for it, tried to make this clear however no option to, only request full refund so that's what I have had to do

Beef stew was nice. My mam would recommend & buy again. Lovely note in too. Much appreciated

Amazing breakfast, lovely presentation beans separated etc. the amazing staff even wrote thank you on my order receipt 10/10 will order again

Totally disgraceful. There was hair in my food. The kitchen staff were really rude and served me a small portion size. My partner who ordered the same received a bigger portion size than me , and the lady just looked at me and laughed and said 'ha, guess he's got extra food'

Didn't order as you didn't get toast with the breakfast or an option to purchase it online so ordered from a local cafe instead.

Basically ran out of produce by 12:41 for a cafe that is one of the highest no nos in catering as someone who works in catering I can say its shocking

Arrived hot, was really nice, would recommend

Went here last week and all I can say is disgraceful ...they looked like they had been busy and only two staff and understand they were rushed off their feet but waited in the queue for 10 mins while she cooked food and didn't even acknowledge anyone was there.This was 1.30 in the afternoon. Eventually got served and I asked if they did cheese paninis and she just said no if you want a panini you have to go get it yourself and I will cook it ?? I told her it didn't matter and I would just have a small bowl of chips and a coffee...to which she said we've got no coffee left ..so ended up with a bowl of chips which were hard in the middle and a coke . The lady just looked like she had a problem and wasn't polite at all I understand she had been busy but there's no excuse for being rude and unhelpful

Ordered pie mash and peas however they sent chips instead of mash and peas, the chips were almost cold and tasted as though they had been reheated. Also ordered a breakfast which they didnt send beans or tomato so was very dry. Almost £8 for dry cold chips and one dry flaky pie, definitely not worth the money.

Very good had a few things from here and all been very good

I have always loved coming here. Havent been in ages so decided to call in around 5pm today (02.05.2018). Met with two hurried staff who were really unfriendly & unhelpful. Samantha & Martyna very much gave us the impression that we came at a bad time. Menu had a wide variety of food & healthy opitions such as salads amd soups. I ordered two kids box lunches (no prep in this you pick it yourself as it already made) & when asked what they had left, the reply ("not much") angered me. Not much alternatives were given so i started asking. Finally lasange was availble the 2nd time i asked. My friend was down using the cash machine as card machine was out of order. She was up by time i was apying for my meal & when she approached the staff she was told "there isnt much left plus theres a 20mins wait". 20mins to make 1 lasagne, there was no orders infrot of mines. Eventually she said " i can make you chips & sauasges but no beans as ive said its 20min wait". I found it very difficult to hold my tounge but as i had my kids with me i didnt want to. I have worked in cafes and resturants & i totally get it that they were pissed we called & there was kids etc but there was no need or excuse to speak to us the way they did. Another lady actually left as they kept telling her they didnt have what she was asking for. My dinner arrived & the plate was slammed down to me & i said "thank you" quite loudly & no response. They gave me the inpression that they didnt want to be there, they couldnt be bothered but wanted to get paid for it. I fully understand that everyone has off days, we are onky human but i couldnt help think if that was my elderly parents being trested in that manner how i would feel, i certinely wouldnt be back if that were the case. As i have stated i have been to asda plenty of times before & other staff have been so nice & helpful. I recommend that these two girls get adequate training on their interpersonal skills and how to professionally deal with members of the public. A smile costs nothing, a thank-you is free & manners go along way. "A person may never rememeber what you said but they will ALWAYS remember how you made them feel".