Ye Olde Bell Hotel & Spa in Bassetlaw

worse hotel I've stayed at. Young members of staff made me feel unwelcome, lack of response unless my light-skinned child spoke. Called reception for a towel as there was only 1 provided, and it never came. Called reception and no answer was later told they left before they were supposed to. Phone in the room had no numbers on it ie: reception, spa etc. Ordered a 2 bowls of chips for myself and my child. There were 10 uncooked soggy chips and was forced to pay £10 for them. As the food on the menu was not something we would eat. The hotel room was not what I booked, it was unclean. bed sheets were dirty, kettle was covered in limescale glasses were dirty and spoons were dirty. Room was not wheelchair accessible and was forced to use an unsafe ramp to access a room I didn't book. No lift either. Spa staff were amazing, lovely, and very helpful. Barman Jamie was great and very helpful.

We visited Ye olde bell hotel and spa for a special occasion and booked the full day spa with overnight stay, dinner bed and breakfast. The spa was very indulgent, the service was impeccable, and the treatments were wonderful, possibly the best I have ever had. It felt like a special treat. There are 3 hot rooms, 1 steam (which I'd would have liked to be steamier), a salt inhalation room, lots of places to relax and a lovely small pool with several hydromassage stations and the food at lunch was amazing. As such I had high expectations for the hotel. The hotel is old country style and the rooms are lovely and spacious, personally I found the pillows a little hard but overall a nice experience and the breakfast was very nice with great service. What I was disappointed by was having been very clear we were there for a special occasion and booked for dinner we did not eat in the restaurant but the bar, which wasn't communicated in advance or at check in. While the food was lovely, it just didn't have that special treat feeling. Also, while it is in the T&Cs that the £30 credit was on food only and not drinks this was not made clear to us by our server and so after the meal when we were told that we would pay x amount on check out, that wasn't the case. I would certainly go back to the spa, the hotel perhaps not.

I've had a lovely overnight stay here - they've spent some money on the Olde Bell since I used to bring tour groups here in the late 90s! Room was very nice, comfy bed and both dinner and breakfast were very good. I'll be back it's a lovely place the Olde Bell.

Outstanding location, beautiful venue, helpful, professional staff

Had a meal here and really good. Great friendly service and delicious food. Lovely decor and really takes you away from hustle and bustle of modern life. Thanks to all for a lovely time😊

Had a lovely stay here with a friend. I did the Dreamy Spa stay with the spa split over 2 days. It was bliss! The staff were extremely friendly and nothing was too much trouble for them. The spa was divine and the food delicious. The common areas of the hotel are a little old-fashioned for my taste, especially all the prints of foxes and hounds, but I guess that's in keeping for an old country hotel. My room was lovely though,and the spa very modern. I will definitely return if I'm in the area again and have already recommended it to friends.

Beautiful hotel, stunning wedding venue x

We had a wonderful time at the Spa, from the moment we were greeted by the lovely reception staff to the time lunch was served we the day couldn’t of been any better, the facilities are really superb, the staff are very attentive and the food and drinks very reasonable.

Stayed her in June. Service and food first class. Room was average and we have fed back a number of issues directly to the hotel. It was a shame as it just needs a little TLC - would we recommend and stay again - Yes, but we would expect those issues identified to have been rectified.

Perfect for short breaks and spa.

Great night at the tribute band. Good meal and a nice night out.

Where do I start? It is a fabulous gem, inside those white exterior walls !! What you get is not what you see !! Oh my, as soon as I got inside, my mouth dropped and eyes widened. Contemporary with that modern twist. It's one experience waiting for you. Grounds are very well kept and very inviting. Staff are themselves and very approachable. We had a suite. It was massive. The feel and look of the room made you smile and think wow !! I could well imagine a wedding party getting ready in there. Roll top Bath, huge bed, lovely drape at each window. Fabulous. Had a fabulous meal. Food was outstanding. Staff were very accommodating. All in all our occasion was made special.

Just slightly pricey compared to what I am used to (premiere inn etc) . But a lovely hotel. Would visit again

Went for dinner. Very nice Olde Worlde decor and atmosphere. Food excellent and very reasonably priced. Service very friendly if a little slow at times.

Disappointing meal experience. Not given wine list or asked if wanted a drink - had to ask for glass of prosecco. Starters good, but one main came luke warm and without accompanying juz. Chocolate brownies were slightly dry, lacking any taste of cherries in kirsch and came with chocolate ice-cream, rather than pistachio as advertised. Shame as previous experience very good

Booked a room for one night in September but had to cancel due to change of circumstances. Although we knew the deposit was none refundable booking direct with the hotel we thought giving them 7 months notice this would have been refunded. We can’t understand that no deposit is taken by booking sites and cancellation can be made at very short notice without any penalty. This is really a warning to any future customers to book via a booking site to avoid unnecessary money loss. By booking direct with hotels saves commissions to the booking sites so surely this should be a bonus for the hotel.

Excellent hotel, room and service. Thoroughly enjoyable and we identified the murderer. What's not to like