Yates Weston Super Mare in North Somerset

Everytime we have visited this place it is freezing to the point you have to wear your coat inside! We have eaten here and the chips were what we would describe as frozen microwave chips, the burger was like something you would get from Iceland and the hunters chicken had a fake American cheese sauce on it instead of the usual cheddar you would expect. We ordered on the app to get a drink as the bar was really busy and the service is so slow. After waiting a while I decided to go to the bar to get a drink and order some food as our drink hadn't turned up. The guy behind the bar seemed shocked when I said we had ordered a drink on the app as if they didn't know the app existed. Shocking service, toilets are filthy as always! Would not return here if you paid me.

Called here to watch the rugby and have a pint or two the 1st pint was good then 2nd like ditch water so I asked for a replacement which went against the grain but had a tidy replacement my wife had a pot of tea with no lid on the pot & brown sugar 🤢 only sweetener was the other option we ordered pie and mash but opened the pie to find it empty except for a gravy stain on the base, didn't bother to complain as we thought it would fall on deaf ears. So I won't bother coming back. Had a great Sunday roast in the tavern in the town for £10 brilliant

As soon as we walked in the place smelt musty! We thought of going somewhere else but found a place away from the worst of it! We decided to order on the app...that was our 2nd bad choice!! We had all of our breakfast & still no drinks so my husband went to the bar only to be told that drinks don't register on the app! Wtf?! Nowhere did it say that!!! 😤

Bigs up to Holly such lovely service (:

Nice place for a hot drink after a beach walk with the dog.

Half the staff are rude and takes afes to get a drink even when quite, constantly dirty toilets. Sick on chairs can't serve drinks in correct glasses you get cider or larger in an ale glass. Say that the fish is fresh but its frozen half the time poor experience all over

Great place, great atmosphere, great staff, amazing DJ Paul on a Saturday night, playing all mixture of sing along old school cheesy classics, having the whole room singing along!

Holly and Chelsea have been absolutely amazing service from both said the most popular drinks and they were brilliant if we could give them 10 stars we would

Holly and chelsea have given amazing service tonight recommended drinks to us told us about the mixr app and will be coming back 10 stars is deserved

Came in yesterday with my family and was served by a wonderful staff member called Holly very polite and friendly service food was excellent and good service all around

Professional, friendly, efficient service. Holly in particular made us feel very welcome. Thanks for a great evening!

Thank you Holly for your advice on drinks the other night

Popped in for a bite to eat and the food, service and drinks were excellent. If I am in Weston again will definitely pop back there

Nice lunch nice bar staff quick service even though incredibly busy

Not many people in so maybe I'm being a bit unfair.

Only went in for a couple of pints with brothers while we where down for the 2024 annual beach race

Lovely pub, lovely staff, nice environment

Another rendition of a bar to nightclub establishment. Good vibes when you cross the threshold past the security. People chating while having a drink until the DJ kicks in, and then they shout at each other to be heard. Standard drinks at the bar, but I'm a whiskey drinker, and it's the same old selection, Jack or Jamesson. Then comes a plastic cup to drink it. I liked the booths with your own tv screen that was convenient to watch the second half of the rugby league grand final. Another whiskey in a plastic cup served by a polite young man and then the whistle blows, and the DJ kicks in. Time to leave, I'm more of a bar than a nightclub kinda of guy, and 2 whiskeys in a plastic container is all I can take. This was the beach race weekend, so I guess they were expecting a ruckus crowd, so I'll just drop them 1 star for plastic gate.

Tikka masala? With no chicken sauce was lovely 😅

Lovely atmosphere and the Staff where amazing here

Very busy, football on, great atmosphere

My wife and I tried out the blue cheese burger meal and a pint at lunchtime, when we were in WSM. Reassuringly affordable.

Tasty food at a good price, friendly service.

First time here. Was a quiet morning. Food was nice. Bar staff seem a little confused when ordering. Wanted to make a changes to a sandwich as my son is lactose intolerant , she looked at me like I had gone crazy but lucky enough she order came out correct. Thumbs up 👍

Much-improved reincarnation of former Yates bar. Good to see an actual awning outside.

The staff were very friendly and accommodating. Great fresh clean establishment. Drinks were reasonably priced and couldn't fault the facilities. If we end up back in WSM we definitely would go back!!

Didn't get food order right. Waitress cam and asked if we had food we shouldn't as food missing. Booked a table for a family of 11, and they placed us on 3 separate tables. Ordered food and drinks on the app, food came but no drinks, waitress said we had to collect from the bar!! Bar tender said yeah we don't like the app!! Not enough staff, long queue at bar

Nice pub. Staff not the sharpest

Service was awful ,being a bank holiday you would think they would have more staff must of waited about 15 minutes to get served only 2 people serving

Lovely pub, is was quiet when I visited, which was good, and a big thanks to jack the barman.

Didn't eat on my visit but food looked good,prices are reasonable, staff are really friendly

My friends and I went to the Regent for Taylor Swift bottomless brunch. Everything was amazing, we rarely had went without having a drink, food was delicious and music was amazing. Really stuck to the theme and played all Taylor music and took suggestions from customers. The service was absolutely amazing, I didn’t pick up her name but she was very attentive and always coming to check if we wanted more drinks. I would definitely come again. I want to say thank you to Steph and Sophie for planning such an amazing night, I will remember it forever. Thank you so much to them and everyone at the Regent

Ok for a quick pint and bite to eat

Have not had a bad visit here yet. Always good food. Great service.

First of all, the staff was very nice and friendly. You can only order at the table online. Unfortunately there is no reception in the restaurant and the WiFi does not work. You have to enter all your personal data when registering, but at the latest when you enter the postal code from Germany, it will not be accepted.

Popped in for dinner and it was lovely. Staff were amazing so happy and friendly. Food was delicious I had the cheeseburger with chips and it was great. Highly recommend. 👌👌👌👌

Only had a drink there staff are very respectful will try food next time we visit 😀

Was there on Saturday 13th July for the first time. Had the mac and cheese burger and chips. What a great burger loved every mouth full. The place was full but the service was great.

We enjoyed our time at Weston Super-Mare this week. The Regent pub became our regular drinking hole as the staff were very friendly, especially CJ. They serve John Smith’s beer which is very welcome!! The food is also delicious. It is clean and has nice decor with lots of screens to watch the sports. We had the curries and steak. Highly recommend this venue.

Love the new refurb , staff are lovely and welcoming and the food was delicious would recommend a visit.

Dear Sue I am writing in connection to a terrible situation I had encountered on Friday 28th June with a few of my friends as I wanted to enjoy my birthday drinks how ever the manager who was on duty was extremely rude and aggressive towards me as I questioned about particular prices as I had paid a different price to the last order. He commented that I do this every time, to which I have never been here before since opening and this is his duty to adhere to queries that the customer may have in according to a query no matter how often. Customer service is vital in this industry and bad publicity is not appropriate as I work for a local newspaper and I will be expressing my opinion to them about what I had encountered Sarah

I had placed an order for the burger bar, The food had come an hour after it was supposed to be delivered, I had specifically put on the delivery notes not to have certain items on the food because of allergies but this was ignored by the kitchen and still put on the burgers. Additionally, I paid for cheesy chips and onion rings because they ran out. I should have been reimbursed the money or offered an alternative similar to the price I paid for. I called the restaurant and made a complaint where I was told just to contact Just Eat as they weren't going to do anything about this despite messing up. I am now left with no food for my child. Absolutely disgusting service.

Lovely breakfast, great atmosphere, lovely staff Will definitely be back

Visited on Saturday 16th June around lunch time. Very happy with the service and one of my sons had an excellent medium rare steak 🥩. The last few he's had in other places haven't been cooked very well. I had a veggie breakfast - very nice. I found out afterwards that it had just reopened after a major refurbishment - and possibly new management? Staff were very friendly - and coping well with a new till system (I think there were some teething issues). Recommended!

Great pub . Good selection of beers . Live band and Circus performance gave it a great atmosphere

Bella and Sophie are absolutely brilliant, lovely staff and very helpful 😊 happy to come here any day of the week! A massive thank you for the service today, and a huge apology for having to deal with our friend Jack waffling on 😂😂

Sophie and Bella Amazing service great knowledge on drinks and brilliant staff Amazing !

The refurb is amazing, there is something for everyone on the menu! Food was incredible, and the staff were all very attentive and friendly, would defo recommend a visit!!

Was a good surprise to see how nice it looks and staff very friendly. Food was great as normal do like that there are more tvs to watch the sports

Nice atmosphere and friendly staff.

Super pub, fab refurb too! Definitely worth a visit if you’re local or just passing through on holiday :D

Love the new look. Food great. Great service. Staff very friendly. Good atmosphere. Well worth a visit.

Had to spend an extra £20 because the bartender got the order wrong (misunderstood the promotion after pouring the drinks)

Lovely pub , only called in for one drink ,so can't comment on food . Furnishings could do with updating slightly , but friendly staff and nice atmosphere

Worst Yates I've been in. Food came out wrong, guy serving was rude, unhelpful & uninterested. The manager was more helpful but honestly the food wasn't great, the atmosphere was lacking & I wouldn't return.

Nice and convenient, great drinks and good for watching sport

Slow service is the only draw back.

I had a cider and was sitting outside in the sun. Perfect 👌

Bar tender made us buy 2 more drinks as he misunderstood the free drink on the mixr app, on the whole everything was okay however struggled to get home as unfortunately had to spend more for his mistake.

I love it there it the best place to go in wsm me and and girlfriend loves the saff there

Had lunch there yesterday, dirty coffee cups. Had all day breakfast and the eggs were black and greasy!

Ordered a mixed grill with extra egg and mushrooms, received food but instead of gammon received back bacon, mushrooms put through the microwave, didn't receive the extra egg paid for, spoke to a cocky condensation 27 Yr old supposedly manager to be informed that he knew more than my 36yrs experience in the catering and hospitality trade, so in short he lost a very large group booking for the Sunday due to poor attitude and lack of knowledge back bacon is not GAMMON!!!!!!!

Very friendly and helpful staff nice personality. Menu varied to suit most taste. Good atmosphere and dog friendly. Spent enjoyable afternoon. Thanks to staff.

Nice atmosphere with very friendly staff and great food at a good price. I would recommend this to anyone walking past.

Good atmosphere, friendly bar staff, good music Saturday night and watched football Sunday afternoon with beer and burger which was lovely

Watched grand national. Nice atmosphere. Reasonable prices

Sorry but very dissapointing with the food we have been before and it was great but this tme sad

Lovely place friendly staff that good we went back the following day while we was on holiday

Air con on. Freezing. Ask to turn off we were ignored so went else where.

Nice bar, good food and atmosphere, also nice friendly staff.

Quiet because it's not holiday season but had fun and staff were very friendly

Great place, missed the kitchen so cannot comment on the food there, but a good selection of food available. Excellent range of beers wines & spirits too.

Bar tender was extremely rude. Teach your ztaff some customer service

Good sea side food to eat and relax from crowded out side .

Barman didnt know how tp make the cocktails we wanted even tho on the menu But then saw other customers with the drinks And was told made by another staff member But generally a lively happy place

Very quiet when I was there, freezing outside so not surprised. Nice pint, though!

Poor cocktails made by GM !!! Thank you to the bartender who gave us a refund and apologised

Staff member great service great

Atrocious! Filthy furniture, filthy toilets, sinks and floors. Kids running around and staff clueless. Will not return to spend my hard earned. If I could give zero stars I would.

Disappointed the food was bad , I had soup which came with a limp piece of bread the bowl wasn't even half full . My friend had the breakfast again disappointing the toast was stale looked like the previous days warmed up, portions small . All in all not good value. Would not return.

Staff were polite & happy. We didn't have food. Toilets were dirty & disgusting 🫣 very smelly as well.not good.

If you don't mind loud groups of drunken youngsters, then it's great. To be fair, the food was better than expected, and Bar service was excellent

Popped in for a pint with some freinds on a Wednesday evening. Very quiet but pub nice and clean. Quck service. Internet useless and no phone signal. Strange these days.

Well what can I say, we booked a table for 5pm on Friday 10th November for 9 people. 3 staff and 6 adults with learning disabilities. When booking we were told that it would be busy, due to the Weston Carnival, we knew this as we were attending this event, hence why we booked somewhere to eat. On entering it was busy and there were 3 members of staff behind the bar, we were shown to our table, looked through the menu and went to the bar to order food and drinks, this being now 5 10. We were told there was a 45 minute wait on food, which was understandable due to the it being so busy. We waited and food seem to go out, but literally in 1 or 2 plates at a time to other tables. Our 1st meal was delivered to our table at 6.15 and then it was 1 or 2 plates every 10 minutes. Our last meal was delivered to our table at 7.05, we spoke to the manager a couple of times and were just fobbed off with we're busy, as it the carnival. Maybe more staff in the kitchen would have helped. (We even thought about going and cooking our own meals, would have been quicker). The carnival is a well publicised event. Will i be returning NO

Staff the best in weston, pub clean, only downside toilets stink sewage problem. Good sport coverage of sport

Good value excellent sport coverage from our last visit definitely a more clean and looked after pub.

Had a nice evening there with mates. It can get busy

Fantastic service from Paige, went above and beyond. Very impressive service, thanks so much.

Gr8 place 2 go far few drinks ...staff help full ..atmosphere good ...

It's a good place I only gave 4 stars as the beer selection was not my taste

Cheap pub, sticky tables and floor

Early doors so quite empty. Good selection of drinks and reasonably priced.

Can't knock it. Great pint, good hot food and a decent selection. TVs with various sports on.

2 full breakfasts, plates were unclear, food was over cooked, sausages despite been on the menu weren't, eggs tasted like they were cooked yesterday or earlier, portions were small for what was paid, extra toast never arrived and service was slow. I would have made a complete there and then if was on my own but was out with family. All I can say is breakfast was worse than Witherspoon. I won't be coming back and if I meet any one I know who is coming to western Super Mare i will be recommending they go and eat in the bins as it will be more appetising. The only thing to be said the burgers were ok.

Didn't have a great time very poor service but the atmosphere was amazing

Service was great,but floors and tables were sticky

Undrinkable coors!! As is usaul in every yates!! Try cleaning pumps! I don't understand why the lager is terrible in every yates all over britain!!??

Nice food. Good service from the staff. Very helpful...

Not been for many years. It was a lot quieter than I was expecting. I guess its a sign of the times.

We had good service and food was scampi and chips and jacket potato with cheese