Yates in Hounslow

Just don’t bother going to this place. It’s dirty, really poor service and the food is truly awful. It was far more expensive than a Weatherspoons and there is a Wearhersppons only a few hundred yards away. Worst value for money I have ever experienced.

Went with friends to Yates for lunch after we checked into our hotel up the road. My partner ordered a few drinks. 2 fosters, a large glass of white wine for me and a jug of hot water for my baby. The wine was warm, the staff member said there wasn’t anything chilled available, bizarre seeing as they’re a bar and the hot water was served in a glass - brilliant health and safety right there! We ordered food as we had travelled most of the morning. My partner decided on the Even a Bigger Breakfast for £9.95, I had the 8oz rump steak for £8.75 and our friend went for something light of garlic bread (£2.25) and chicken wings (£4.25). Overall the food was exceptionally overpriced for what was served. My steak came out watery, the chips stale and cold, as if they had been heated up from the night before, my partners breakfast was ok in most parts but the chicken was dry and the garlic bread was burnt but warm. I used to come here when I was younger, for drinks with friends and regularly eat here. It’s unfortunate the food was so bad. The staff, although pleasant, spent a large amount of time complaining about the manager when serving, clearing tables or collecting glasses. Shame, I won’t be coming back.

So sad that this pub is moving to Fulham! Lovely staff; mo, Tyler and woody. Very friendly and polite. Very well trained bar staff and very professional and welcoming! Have been. A customer here for years and absolutely adore this boozer! Good pub 10/10 x

We have been here on a Sunday evening after a NFL football game in Twickenham Stadium. The two guys behind the bar were totally overstrained by the people coming in. It took me 20 minutes to get some beer and they told me that they were out on many kinds they offered. I don’t like Bud but other than Guinness they didn’t have any other English beer. Really sad. Also they did not collect the empty glasses so they also ran out of clean glasses. Really? We watched the other football games on TV and were thrown out pretty rude 5 Minutes before the last game ended. It 11pm and we had almost a full pint of beer but the guy made it very clear to us: drink it immediately or put it down. But leave now! Now I finally know why many other pubs were totally crowded while this one was pretty empty. Bottom line: don’t go there!

This place is closing in 10 weeks and a lot of staff have already downed tools. Several members of staff are rude and like to have their own way when it comes to putting on rap/grime or whatever they call it. Toilets are filthy, literally, and I mean literally, a shizhole. Management is a joke here, has been ever since the new boss came in about 18 months ago. Never ever order food here, the chef looks like he hasn't washed in months. Tables are filthy and sticky. The boss likes to start crying when customers charge their phone (not allowed due to H&S??!!) There is literally one good employee here, Mo and that is it and he deserves to work in a better place than this. This place has been on its knees for a while and it's no surprise they're closing down. Great location for a pub, spacious and full of potential - unfortunately StoneGate will probably sell to property development or a Sainsbury's. If ever there was a TV show to be commissioned 'How not to run a pub', this establishment would be top of the list. I dread to think how bad things could get in here the nearer they get to closing down. Avoid at all costs people

Great food and great service in this former Nat West Bank building, which you can tell from the outside.

Today I went to Yates with my friend, I ordered at the bar to a member of staff who could not understand a word I was saying, I am not racist but when I have to point on the menu to every item that I want to order because she doesn't understand.. it speaks for itself. The food took ages to come out and when it did the order was wrong, cold, the chips were clearly reheated. I had around 4 small chunks of chicken on my 'hunters chicken' meal. No cutlery was given, neither were any sauces and then when we did ask the woman couldn't understand us again. This was disgusting service & even more disgusting food. I will NOT eat here again. Sort ya staff out and the chef.

Had a lovely English Breakfast at this place. The portion was huge and at a very good price. Very much recommended. The environment was nice and easy going. Was a pleasant place to eat or go for a drink.

Went to Yates' one afternoon for lunch whilst out shopping with my dad. We sat down at a rather sticky table, glasses still on the table, table covered in salt with manky chips on the floor. Surrounding tables also had glasses on them and one table had a couple of plates with leftover food on them. My dad didn't want to stay from that moment, but I was hungry and desperate for food. I went to the bar and got us a drink each while we decided what we wanted to eat. I then went back to the bar to order food at which point the bar lady said that they "hadn't served food yet today and won't be serving food until 6pm" as they didn't have a chef. If that's the case, I dread to think how long the tables had been like that for and how long the food had been on the floor and tables. Revolting place. Grotty, dated and unhygienic. And if you need to go to the bathroom, don't. Hold it in and use the treaty centre toilets.

Absolutely shocking that management refusing to show Federer final over British Grand Prix (only 1 event at one time) lots of customers walked out and no one watching F1 anyway. So apparently it's what the guvnor wants customers to watch rather than what they want. The customer is always right? Not here it's motorsports above anything else ...beyond any words

Wanted to enter the pub on Friday night , the pub was almost empty few people here and there but the bouncers where behaving as it was overcrowded and asked for entry fee ,,, come on guys this Hounslow not Mayfair or Piccadilly Circus . Please build your customers first , bring the crowd in and then if you wish charge for entry ,,, risky though in area like Hounslow. The bouncers are for the pub and customers safety and well being not to extort money from local customers. Yates company ... honest advise ... please refrain from charging entry fee other wise your business won't succeed. Would prefer the local pubs in Hounslow rather than facing the arrogant greedy bouncers of yours.

The place is well overdue refurb., did not feel clean and hygienic, grubby scratched furniture but find out for yourself.

The kinds of people present, the manner & the music immediately scared me off from this place. I'm sure I'm a "snowflake" or something but all the cracked windows, loutish loud-mouthery etc just made me think "NO WAY!!" Sorry.

If only i could give (-)minus points to this place. Went here twice for lunch.... they advertise that the food is served all-day but when i got there the kitchen was closed both the times. So today before getting there, called them and asked, they said they are serving food so i said ill be there in 20mins and i was there about in 15 mins and when i got to order, they said chef is on a break so no food 😡😡 never going in there.

Popped in for a coffee on my way to a meeting. Horrid place. Filthy, smelly, the toilets are totally disgusting. I can't believe this place has not been shut down!

A filthy pub with no wine glasses even, i was only visiting the town would hate to think it was my local.

i frequently visit yates as i am local, its great place to be there for beer n time pass , basically drinking beer in sunlight is great in summer , found cosy and warm during winter . this place is really great for sports lover too

Whilst staying at the Travelodge there is next to no choice for food so we ate here Friday night and had drinks Sunday afternoon.The service for the food was OK but how the staff thought it was acceptable to serve the starter at the same time as the main is beyond me. We were too hungry to bother arguing with them about it. The drinks were served in plastic glasses which should have given me a clue. We were sat near the speakers which were blasting out far too loud that the bass made me feel sick the way it was beating through me. The table was sticky and I've not idea when it last saw a cloth but we cleaned it ourselves. We left sharpish after the food and went to find a pub showing championship football as they wouldn't here.The drinks on Sunday were an experience. There was one girl serving with 3 of us waiting whilst an arrogant bloke (I'm assuming the manager) kept wandering backwards and forwards behind the bar, he couldn't serve us because Arsenal were on the tv. The girl had to leave the bar to get some red wine for the guy she was serving then stop serving drinks to fetch food from the kitchen as there was no one else. I finally ordered our drinks after 15 mins of waiting. Terrible terrible service because of a lack of staff whilst someone is far too busy watching football to help!The only reason that I gave 2 stars was because the nachos ready made food was actually served well but I'm not sure about the salad.If I'm visiting Hounslow again I have to research where to go, I'll even consider the Travelodge rather than here. McDonalds food and service is so much better. Just don't bother.

Visited here by default as there's very little choice when it comes to haute cuisine in Hounslow!It's a big old place desperately in need of a revamp but the staff were welcoming and friendly.The food was pretty poor although there was nothing wrong with the starters but the "roast" chicken for main wasn't roasted-it was deep fried in rancid fat and smelled vile. The redeeming factor here is how the manager dealt with the complaint-he came over and chatted to us and offered several solutions to put things right. We were very happy with the outcome and impressed with how the manager dealt with it.

Went for my friend's birthday . Had a good party on Friday eve. Loved the music and drinks were very cheap especially the cocktails.

Its a good pub, low prices and service was good. It was very quite though when I visited. Very central and not far from tube.

Waited over 45 mins for food when I was told 20 minutes. Tables sticky and horrible, food was cold when it finally arrived. Disappointed as it's my partners birthday weekend and going here for food absolutely ruined a good day. Would never go here again, even just for a drink!!!

Basically nice,but they can work out a bit the food serving hours.Very nice food is to be found here and it's pitty that they serve it only after 6 pm

Good food and cheaply priced for a london pub. Had chicken tikka and a pint of strongbow dark fruits and had change from a tenner. Very pleasantly surprised

Iv had a few drinks in and outside of this pub its a chain pub so its much like all othere yates pubs

Not sure who the new guvnor here is but he likes to make sure he is heard, often swearing aggressively in front of customers. He has shown no interest in getting to know the regulars and his tenure will be a very short one if he carries on like this. His aggressive demeanour may suit a pub like this on a Friday/Sat night but we could do without it during the rest of the week.

Myself and my family visited Yates Hounslow last week, we ordered food it had taken over an hour to be served. I complained to the bar staff where there were two girls working, one had a very bad attitude and told me that it isn't her fault. The other then came over and apologised and explained she would have a word with the cook. Which I appreciated very much. She was very lovely and very hard working. The other lady was just stood behind the bar on her phone the whole time, whilst this other bar lady did absolutely everything. I felt genuinely very sorry for her. I would not be coming back to Yates Hounslow. & I am sorry that I don't remember the lovely bar lady's name. Although they would be absolutely sodded without having her there. Fuming was not the word.

I have been in This Pub many times but i would advise to go on Saturdays. There is a club on the upper floor and bouncers at the door, the ticket is £5.00. The only bad thing about it would be the long time to wait to be served.

We visited here for dinner and drinks. We order two different dishes. The first (for me) coming after 15 mins. The second after 30mins. for my friend. And after 50(!) mints. third portion. We were served by Amy. She said that the first dish that was not for me. Because I ate, I must have to pay for the third given. I protested but paid. Amy was gruff. There seemed to me a receipt for a third dish. With offended expression brought a pack take away. We won'nt be wisiting again. Never, never!!

Good cheap beer & Pub grub. If that's what you are looking for then look no further, the bar is big & I would imagine very lively on a weekend, nice seating area outside for the warm afternoons

The prices here are very good and the quality of the food though is hit and miss. The service is very slow and the place looks like it needs a facelift, not recommended.

Firstly I would never ever recommend this place to anyone! It was terrible and I am supervised they are allowed to be open for business... let me tell you why....Today I visited Yates in Hounslow as this is the only place to go for a drink! Walked in and the place just smelled damp and looked very very very run down!!! Me and my sister thought we would still give it a try.We ordered two drinks which was nice and cheap so happy days! Then decided to order food as the menu did not look so bad. I looked for a place to sit and found the tables so dirty and sticky! How does Yates expect customers when the place basically looked like crap!!!! There were flies and insects all over the place. We moved tables about four times and it just got worse and worse!!!We finally moved and started sipping on our drink and observing the bar...there was ONLY 1 man working at the bar! How do they expect to run a business with no staff! The floor looked like it had not be cleaned for months!!! We sat next to a lady who was also complaining and a fly went in her drink, she went to the bar and the bartender said,' I will take it out for you!' How disgusting!!! Then she asked for a refund and he said no first until another customer intervened! WOW i was shocked at the level of hygiene in Yates! The staff did not have a clue!!! So 40 mins had passed and a lady had to clean her own table!!! This is ridiculous and the staff seemed to not care at all!The food came and it looked awful, my mac and cheese looked as though they added pasta and cheese in a bowl and put it in the microwave! I felt so sick! We asked for cutlery and the fork had a strand of hair on it....my sister just had enough!!!We asked for the manager! She took about 10-15 minutes to come down which was ridiculous! We complained about the cleanliness, service and flies! She said that the flies was an ongoing issue and many customers have complained! She was not professional and did not seem to bothered! She gave us a full refund... which lead to another customer getting a refund too.Yates in Hounslow should not be open for business as it is dirty and filthy! God knows the state of the kitchen!!! I will never ever go to any of the Yates again and have been completely put off for life! This was my worst experience ever!!!

Visited midweek whilst staying near Heathrow. Experience was awful. Food was cold and not particularly great. Very nearly worse when I was about to apply some vinegar to chips. No cap on the bottle, and when I held it up it had flies in it.Beer was flat. Luckily we only stayed for the one. Left most of my food as did my partner, ended up eating elsewhere.It is a shame as when we visited for drinks last time I was in London it was fine.

Service very slow waited over 45 mins and cold when arrived. The pub was quiet for food order's, will not be returning.

Came in over the weekend to a drastic load of changes.The same old faces and then Bang !An old fashioned smooth talking East Ender that has now taken over .What a truly amazing guy, laughed so much I still have pains in my cheeks .Made me and my friends feel so welcome and what a great night .He had explained to us that there are going to be a few changes and to keep watching as its going to be for the better.So all I can say is pop in and go have a chat !You won't be disappointed....

Must go visit the yates, good pub with plenty outside space when the sun is out, drinks are cheap and the food is really good and cheap too

We had dinner here one night whilst staying nearby. The meals were extremely cheap and the servings were large. However, the service was pretty poor and the place was not very clean or comfortable.I would recommend going here for a good cheap meal but do not expect high quality service or facilities.

I visited here for a pint on a Friday evening whilst staying at the Travelodge nearby, and it was an awful experience. To start with, it took me ages to get served with people who got to the bar after me, getting served before me. Plastic glasses for a pint of Guinness. And to top it off, it was full of drinks and very sticky and dirty place to visit.

We are here cheap food but not good. Waited ages for our drinksThe food was very cheap so I suppose you get what you pay for.

I would love to have left a review about the food, but after waiting for over 50 minutes for a simple philly steak & chips my time & patience had run out. I asked for my money back. After enquiring why it had taken so long was informed that only 1 person was working in the kitchen. Had I this information when ordering, I may had taken my business elsewhere because of my time constraints. Now not only am I now late for my other activities for the day, I am left hungry with it.

Been there a few times need to be redecorated a bit maybe but nice drink food is ok and not expensive at all lots of seating outside would recommend if you want a drink with a cheap meal nothing fancy then that's the place

Arrived just after 9pm on a weekday to be told that they had stopped serving food. Walked out! Pity because the menu looked appetising and inexpensive. Fortunately plenty of alternatives close by that were interested in providing customer service. The Chinese buffet opposite was very tasty.

Modern large pub in the Yates tradition. Ok for bar food and a beer or cocktail but little ambiance and feeling. Outside area but not garden inspired.

We spend a late afternoon in there for aperitif wine a beer is OK..but we ordered a plate to share,we sat outside and we notice the same plate that we ordered to the next table,but of course we thought that they ordered aswell but then we realise that was ours and we wait another 40 minutes for have our meal back..I probably will never go there for a meal,just for drink.

Good pint. Bad decor and ugly ants all over the tables. Toilets very messy. Chairs all need a revamp as does the rest of the decor but the football on most nights still filled the place.

Went to this pub in the afternoon, placed an order for Fish and chips at 1.15pm. It was very quiet yet there was no sign of the order. When I enquired about the order 30 minutes later, it took another 10 minutes for my order to turn up. Pathetic service, no apology, food wasn't enjoyable either despite the long wait. I had to then ask for a piece of lemon which was missing. There was no salt in the condiments either so I had to et up again. Just plain awful. Take your money elsewhere.

The breakfast was very good and reasonably priced. The decor needs updating but this didn't affect the quality of the food.

Good location to meet prior to Rugby International at Twickenham. The ground is about half an hours walk away.Reasonably priced drinks and great two for one burgers and chips.Made a good start to the day

went here for the three mornings of my visit and each time we were served by friendly, helpful staff.Food good, pricing good, all good!!

Stopped here to watch the football, food menu looked ok, but not great when it arrived. The salad looked like it had been sat for a couple of days. The football was on but kept freezing and jumping. Drinks average, but usual overpriced London.

Very simple, however that is very tasty and cheap. You can drink a glass, watch the football game and wait your hot dish.Very well

I was here for Villa Leicester so didn't eat however there were lots of people eating and considering in was an early Saturday evening in January. Lots of January based drinks offers.

Five of us to eat and drink so disappointed beer was not clever at all tasted like the line needed cleaning.Wrong food came to the table easy mistake but gammon was so undercooked it was still walking burger were by a long shot the cheapest tasting crap iv every purchased an egg came half cooked, steak pie was lovely peas under cooked as were chips sorry to say crap over all

We've been there two times. Both times the bartender was not really motivated and we waited like 40-45 minutes for our food. The tables were sticky and smelly as if they were not cleaned properly after the last party. The food itself was very good tough.

accueil sympatique, des pintes de folie, on y mange très bien pour pas cher. Nous reviendrons. c'est pas loin du métro et des hôtels.

Rude, unexpired, mannerless manager and security guard. We went for Christmas party end up with arguing. No politeness, no respect and welcome for customer. I felt gutted to be honest. I will always regret why the hell I booked table for 16 people to this place.

Working away 45 min to get food. Sweet potatoes fries really well over cooked almost black chicken n chorizo kebabs luke warm salad warmer than kebabs colslaws warmer than kebabsDissapointing never asked by staff if meals were ok even when clearing plates.

Had a dish of fish and chips while watching rugby...sat there for over an hour while sipping Guiness. I loved England and can't wait to go back!!!

Nice big full English, bacon too fatty for me but that's my taste, sausages were great and eggs cooked to perfection, would be better if toasted bread was included but when I asked for it they provided it promptly, too bad they only had white and not brown bread...all in all a nice filling breakfast in fact I could not finish it as it was too big for me but that's OK! Last note: floor was terribly sticky, being 12 am I would have expected it to be mopped before opening?!

It took more than 40 mints for the food to arrive when there are around 6 tables with guests which mean it isnt even busy nd 3 on the bar, asked the Indian bartender lady how long for the food she says shes busy serving customers she wil check.. The hot chocolate that we orderd came warm, Hot chocolats has to be served hot not warm.. Wouldnt recommend this place

Having been travelling for many hours and checking into the local Travelodge, I decided to see what the was locally for my family and I to eat. Finding a Yates' with national standardised menu we set off for tea. Checking the website which it said it was family friendly, we thought we'd have no problem. However it was 8 o'clock and after walking in finding a table and deciding what we wanted we went to find the sparse amount of staff that were working, to order. It was then we were told we were not welcome as we had children in tow. No signs on the door on entrance, no mention on the menu and completely opposite to the information on the website. So we had to leave. A lucky escape in my opinion when looking around at the current clientele and the odour from the bathroom. Let alone the attitude of the staff. Reminded me of a 1970's working man's club, dirty, tatty and full of obnoxious people.

Yate's is located in central hounslow. I visited on Thursday and they had a daily deal on which was sausage and mash. The food was tasty and very good value for money. There is a good selection of lagers as well as local ale. It is spacious with plenty of seating. The staff on duty were very friendly and the service was very good. I would recommend this venue, good food, service and a friendly atmosphere.

Ate there several times as the food is good and the prices are reasonable. They have a different special on through the week at a very competitive price.

There he found something for everyone, the atmosphere is not exactly that day was fascinating but probably it was such a day.

Yates is a pub on the corner known for it's reasonable prices, good food, and slow service. It has positives and negatives about it depending on what you look for in a pub. On the good side, the prices are the best around for pubs that I've seen in that area. You can get 2 meals for 7.45 and they're descent tasting with a reasonable variety. Tried fish and chips, chicken tikka, and cumberland sausage. All were descent tasting food especially for the price. The place has a retractable screen for when games are on and we even watched some NFL Football while we were there which was a surprise for you North American travellers. Oddly enough, they allow kids inside at all times. Maybe that's the rules for england though. Not exactly sure.The downside is it's a bit of a mess. The menus are sticky and gross. The tables are usually not cleaned if you go at night. They seem to do a cleanup in the morning but nothing the rest of the day. The bar staff was nice but the food came out slowly. They did apologize about the speed though so it is what it is. There are people coming in and out for a beer all morning, day, and night. Probably because of the cheaper prices. I felt safe there but like I said it was just a bit dirty. In case you have a germ-a-phobe girlfriend or family you intend to introduce this place to. Otherwise a perfect place for someone on a budget who's single.

Save your money and go ANYWHERE else! The cheapness of the drinks are not worth the mess that you sit in. The whole place needs a good clean, new furniture and some(not all) new staff(please tie your hair back if serving food).I don't like giving bad reviews but this place needs help! The manager, Craig was very kind in contacting me and trying to change my mind but Head Office needs to sort this mess out!

Had to wait for 10 mins to get served drinks, cuz it was quiet Tuesday afternoon and no any staff around. Finally ordered drinks and food. Food arrived quick but nothing at all what menu says. Ordered "dog with balls", menu says its served in a "soft roll" my dog came in concrete hard roll with cold fries. Also ordered side of onion rings, there was small bowl with 5 rings, very greasy and also cold. Wasn't bothered to complaint cuz the lady who were serving me looked like she doesn't give a damn. So ordered another dish - chicken tikka masala with rice. Rice weren't cooked properly but overall the dish was eatable. Basically left the place very disappointed and hungry. They need to train the staff and do improvements with the food. Been so many other Yates and the service and food is brilliant. P.S food looks good but it's only visual.

Called in for food but was told there was a 1.5 - 2 hour wait even though the place was almost empty. When ordering drinks I was told they did not have dry white wine but on asking what they did have there was a choice of Pinot Grigio or Sauvignon blanc. The crisps that were requested and paid for had to be chased up. The door fell off the wine fridge. The table were dirty. Empty glasses were not collected. Overall very poor.

My mate and myself went here for a drink with a view to having food there too, we both had a pint of Guinness and sat down to look at the menu. The Guinness was one of the worse pints of Guinness I have ever had, so bad that we returned them to the barman not drunk. I told him they were very bad and he never even offer to get me something else or my money back. We thought if the drinks are that bad we would not risk the food.The interior was in a poor condition with some chairs having ripped upholstery and the stuffing hanging out.

Had 2 meals in here, only because they had premiership football on.Not very clean, dirty plates left on tables and could do with a refurb

Visited on Sunday with my family hoping to have a nice meal and pint of ale. I really like this place because of its decor and lot of room. The toilets clean and spacious. Lots of the outside space. Great location in the heart of Hounslow. We've been here several times in the past but just for drink. To be honest very disappointed after today. We've been waiting 45 minutes for our order. The food was ok for the price but nothing special. The ale was not available at all. The other thing is the cleanliness of the tables: we removed the stuff left after previous customers and wiped it out because was wet and filthy. The few tables around has been cleaned after few hours being here. It shouldn't be an issue considering the fact there was not to many people in the pub. Overall in my opinion a nice place for a drink but I won't recommend to eat here if you like decent food served quickly. You will find better places in 200 feet radius.

This Yates was fairly well run down and the bar staff were very indifferent when serving and would ignore people in preference to regulars. This was made worse when we ordered 2 meals (chicken and a salad) and 2 locals who arrived 15 minutes after we ordered received 2 steak dinners first and when we asked where our food was we were told it would only be a few minutes and it was actually delivered after a 45 minute wait (from ordering) and after the 2 locals had finished !!. Yates's can be "hit and miss" and this was certainly a big miss.

Average Guinness and as a diabetic needed some food so went for safe scampi/chips/peas (prob brake bros option)! Mistake, rubbish chips cooked awfully in fat that was never hot enough to crisp up a chip, peas how can you mess up frozen peas? They did! Miniscule scampi middles surrounded by far too much crumb which luckily was tasteless else you would never have tasted the scampi. Poorrrrrrrrrrrrrrrrrrrrrrr!!!

Well after reading reviews was quite disappointed. 2 meals for 7.95 awesome. But I wanted chicken and they didn't have, I wanted beef and they didn't have. Ended up having scampi and they were very good as well as the onion rings. My husbands hamburger I think was cooked at noon and served at 7pm Very dry and no flavour. Was entertained by Pete a local and he was funny and kept us entertained. Although we are coming back In A weeks time probably won't come back here. 2 meals, 2 beers and 2 glasses of Sav Blanc Wine$26 GBPs. OK

Arrived in Hounslow and had to wait for room to be ready in Travelodge nearby so went to look for coffee and snack came across Yates, went in , looked at menu, told food would be at least 30 mins and that half the menu was not available, Tables and floors were filthy in fact the whole place was, staff very busy chatting to each other.The whole place is a disgrace.

we were 5 of ours in yates bar just having drinks and and ordered some desserts... after 5 to 6 rounds of drinks we decided to leave... but met after many months v decided to have a picture clicked all together... I requested the waitress (a tall one....) to have picture to click.. ... wit wat a aggressive reply she said ... :sorry I am busy I cannot do it...... where she was only wiping the tables... knowin she had gloves on her hand ... but IS tat reply u get from staffff...??? .. : but the bar supervisor a guy who was there was great.. he clicked our oic n was great... me being from the same industry...don't accept this..... don't feel like coming here again... sorry... the staff has no hospitality... needs training...

Visit yates cos of name ordered food told 30 mins for a steak and burger after 45 mins asked about meal reply plating it up over 1 hour late food arrives dry so complain about wait sorry were busy abot 10 people in pub never use again

We just ordered two breakfast ... it was very quiet at 11am. It took ages for them to do the breakfast. Maybe theneeded to fetch the eggs from the chicken.

Looking for some where to eat and came across yates, so thought why not, went in and it was quite, me & the hubby ordered our food a steak and burger was told there would be a 30 minute wait, why i don't no, several people came in whilst we were waiting, they too ordered food and there food came before ours after 40 minutes of waiting i went over to the bar staff and asked how much longer would our food would be, was told they are just plating it up, so i went back to our table 20 minutes later our food turned up after an hour wait, not even a sorry for your wait, the steak was cold and well over done and was dry as a bone, my hubby ordered a buffle chicken burger which had to small piece's of chicken in it, worst meal we have both had, staff were more interested in standing around playing on there phones and talking instead of doing there job, also place could do with a lick of paint !!

tried to get a meal all to no avail as could get the attention of the bar staff (Totally ignored) so moved rapidly

Get the Big Yates Burger! My son and I each had one, it had it all, and was tasty to boot! Maybe not the fastest service, but I could have gone to McDonalds if I wanted fast!

Ordered a meal paid for it, waited an hour, they totally forgot about me, complained, they apologised and told me a gammon egg and chips will be 15 mins! when it does come out, the manager gives it to someone else again!!! I complain, I get the meal, the gammon is like cardboard , way overcooked, no moisture in it !! absolutely vile food , vile service incapable management!!!!

Headed here with some work colleagues for lunch before the bank holiday weekend. It seemed busy when we turned up but not heaving so we didn't foresee any issues.Things started to change once we went to order food. There were only two members of staff on the bar and they weren't the quickest! Things were made even worse when, despite there being a big queue, one of the staff members decided her time was better spent going to clean a table than serving customers!It must have taken about 20mins to finally get served.As nothing had been mentioned about wait times when we ordered our food we were hoping to be fed before long... Well, over an hour later and still no sign! We were aware that a few people had started complaining so it didn't seem we were the only ones with problems. When we queried how much longer we were going to have to wait, they told us our orders hadn't even been looked at in the kitchen yet! I have no idea what they were playing at as no one else seemed to have been getting food either!In the end we all requested refunds and left. This is terrible, whatever the situation, but we are now all going to have to make up the work time that we lost hanging around for absolutely nothing!We will not be wasting our time here again!

Mostly only ate there during the day, so can't comment on nights, but always easy-going staff, decent food, relaxed atmosphere.

As soon as we walked in was greeted with a smile by the barman; super pints of Stella. Lovely atmosphere in the pub as we watched Wales v Italy rugby game. Got great directions to our hotel, then returned to Yates' after England v France game for more drink and food. My curry was good, husband had a steak which was more than adequate; Stella was good and clear. Staff were very friendly; we also had a go at the 4 shots for £8 as a nightcap; we were that contented that we never tried any of the other pubs/restaurants. Very good value for money and totally unexpected but highly delighted. Thank you Yates.

Went for lunch and a pint before the rugby, cheap and cheerful. Reasonably food. All the sports were on the TVs which is why we were there.

We ate here when we stayed at the Hounslow Travelodge. It was fine, typical pub grub, good value for money.

to loud another pub trying to be a night club so unless you want loud best to avoid but if thats what you like party on

Was ok, member of staff who served us seemed dis-interested & even though it was quiet, didn't manage to hear what we wanted having to ask numerous times. First glass given was not the cleanest I'd ever seen and had to ask for it to be changed. Not really impressed.

Liked - nothing at all. Disliked - the looking for a fight ambiance.I don't know what it is about door security, but if I go to a pub looking for a friend I don't expect to be asked why I'm going to a pub, and I don't expect the hairy eyeball when I leave 2 minutes later, my friend having had more sense than to go there in the first place. I also don't expect when I say, as one does, 'oh well, my friend's not here,' for the door security to looks at me as if I'm speaking Swahili all of a sudden. These people all seemed as if they were looking for a fight. I don't understand this mindset at all.

We did not have the "pleasure" to eat here. We were starving, we were tired, it was rainy and we needed something warm at around 8 pm and we were with our 8 month old baby: the waitress did not let come in the pub with the baby. Very bad.

Poor selection of real ales :-(More suited to persons who enjoy jaegerbombs, cocktail pitchers, etc

Recently visited Hounslow Yates for brunch on a weekend.I know at night they have various "club night/ themed nights" especially on a Friday and Saturday. Met some relatives there for brunch, they serve all day breakfasts, jacket potato, sandwiches and snacks (crisps, nachos etc) - usual pub food. Reasonable pub style prices and good portion sizes. On the day we went their hot drinks machine was not working, and we asked if they could at least boil water for tea, but they said they could not, they did apologise for this - something to do with their company procedure.The staff were friendly and checked that the food was okay and also cleared the plates quickly after eating but we did not feel rushed. The outdoor seating is nice for warmer days, although there is a bus stop opposite and road nearby so some people stare at you if you are sitting outside, again not something that can be helped. For evening and nightlife I think this is ideal for friends, but during the day for a meal or snack, it is ideal for families, couples and friends.

Staff Waiting is bad, most of the time I get soggy chips.but the outdoor section is cool apart from the people in the stop stare at you all the time.

ok, you can not beat their prices. note: ID required to enter. we had a vine for 6.95 which was descent Cabernet-souvigon.

Food and drink were excellent value.- Staff Saturday day and evening were very helpful. Sadly Sunday afternoon not so.

Good quality of food served. Nice environment to watch football matches and for some music. Staff is friendly and service is fast