Based on 807 opinions finded in 2 websites
Based on 807 opinions finded in 2 websites
Nº 491 in 1203 in Northumberland
Nº 5 of 52 Chinese in Northumberland
Opinions
Fantastic food and lovely friendly staff also wonderfully large portions looking forward to my next visit. Would definitely recommend Yans .
Sandra C . 2024-09-19
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Brillant restaurant, lovely food I had chicken fried rice which was the best I ever had, my wife had prawns in a light batter, all top notch and served by a super friendly team. Would highly recommend if you are in Alnwick or nearby. They also do takeaways
Roam787507 . 2024-09-04
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We had food to takeaway. Some of the group's dishes were nice. Others were not. All of the chicken was dry and unappealing. Salt and Pepper chips were bland. The group was made to feel very uncomfortable by a particular blonde potwash worker. He just wouldn't stop staring at us. He even called over another staff member, whispered in his ear then they both looked, so clearly discussing us, not very discreetly.
Peter Evans . 2024-08-25
MORE AT Google
The food in the restaurant was very good. The chef gave us his time chatting about the food and his roots. I had Chilli crispy beef in a honey and chilli sauce, we shared noodles and hubby had crispy noodle mixed meat chow mien. Lovely bottle of wine. Definitely recommend this lovely venue
Vanetta . 2024-08-14
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The spicy and sour soup is delicious, and the toufu is properly cooked. Will definitely come again! 酸辣汤很赞。在阴雨天喝上热辣滚烫的汤,心里暖暖的。麻婆豆腐不油腻,辣度刚刚好。推荐!推荐!推荐!来阿尼克不能错过的中餐。虽然是外卖,但完全不影响口感。下次记得预约再去,似乎很受欢迎,过去时要等位。
. 2024-08-08
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Poor service. Kitchen seemed overwhelmed with demand from the takeaway. A long wait between starters and mains. Had to send rice back to kitchen as it arrived 15 mins before the other dishes. Mediocre portions. Disappointing. Other guests were also complaining about the service. Front of house staff were apologetic and accomdating. I wouldn't recommend.
Percy . 2024-08-08
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Relatively good take away but slow in delivering the meals and they had to substitute ingredients for common items on menu.
DB S . 2024-08-07
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After an 8 hour drive we needed something nice for dinner. Yans was it, delicious meal with extra prawn crackers. We will be going back.
Ash Khagram . 2024-07-27
MORE AT Google
Full gluten free menu at yans, fully switched on his close friend is GF and knows the importance so even has gluten free soy sauce and brought it out for me. So highly recommended I went early before it got busy but no immediate reaction. Chicken & sweetcorn soup starter then chicken with vegetables and egg fried rice very tasty!
Rachael Young . 2024-07-23
MORE AT Google
Great food Everything was perfect The staff were only young but so polite and knowledgeable
Janice Cook . 2024-07-23
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Great service but we thought a few dishes could have been tastier such as the black bean dishes - a bit watery.
Laura S . 2024-07-22
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I had a beef dish: what had happened to the beef I don't know but it had no texture, maybe it had been cooked to death in a water bath to tenderise it. My wife had a chow mien, which was absolutely dry with no liquid. The tables were covered in something like the the leatherette my parents used 60 odd years ago to cover the kitchen stools
Barry H . 2024-07-21
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On holiday from birmingham went there tonight food was the best we have tasted in a long time. Staff very friendly and helpful would strongly recommend it
Laura Brown . 2024-06-28
MORE AT Google
Had a takeaway from here this week and it was absolutely lovely. I was concerned about the recent negative reviews (I am not a local), but my concerns did not materialise. The staff were helpful and friendly and the food was really good. I would happily visit again the next time we are in the area.
Paul Thompson . 2024-06-28
MORE AT Google
Take away on 15/6/24. Helpful friendly staff and quick service but won’t be going back. Ordered chicken chow mein and chicken in honey, chilli and garlic sauce. The chicken chow mein was very dry and tasteless. No sauce at all. The chicken in honey, chilli and garlic sauce was difficult to chew and the chilli over powered everything despite there being no recognisable piece of fresh chilli. Looked nothing like the photo on Facebook. Very disappointed and didn’t finish the food. Waste of money.
Vicky Thompson . 2024-06-15
MORE AT Google
We were the only 2 people in the place , the staff were very friendly, the food was certainly not fresh .the chicken was reheat and tough . We only stopped on the passing with the motorbikes and unfortunately I think next time we will try somewhere else
kevin cooper . 2024-06-10
MORE AT Google
One of the best Chinese/Cantonese meals I’ve ever had, with excellent customer service.
Susan Stevens . 2024-06-02
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I was surprised to see some negative reviews about this restaurant. We had a lovely meal which was well presented, piping hot and tasted delicious. Staff were friendly and attentive. Will definitely be back when in the area.
Susan Lindsay . 2024-04-04
MORE AT Google
100/100 food 10 stars and customer service 100 again no complaints
Adrian Manning . 2024-03-17
MORE AT Google
AMAZING! The food is unreal good , I’m traveling back to USA I was looking for rice and good beef I’m glad I came here , I love it ! Amazing service !
Magda B . 2024-03-14
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The worst Chinese we've ever eaten!! Staying in Alnwick for a few days and thought we'd try the best rated Chinese, how sadly mistaken we were. Ribs were tough little riblets- not ribs, boiled flavourless chicken in a watery unpleasant sauce, tasteless beef in apparently Szechuan sauce, soggy salt and pepper chips and the egg fried rice was boiled rice with a few stray bits of egg thrown in. The positives of this waste of money.... Free tasty prawn crackers which were the only element I ate. They originally charged us wrong which was resolved after receiving wrong order... Probably best to consider this review your warning for severe food disappointment!
Penny McCormick . 2024-03-09
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Hate leaving bad reviews but the take away ordered tonight was dreadful. Salt n chilli chips was cheap chips with salt and a 3/4 slices of a fried chilli. Singapore fried rice was an anemic in colour and flavour. Beijing hot and sour stir fry was neither. Only plus point was the prawn cracker.
Phil Davison . 2024-03-08
MORE AT Google
We're here on holiday from Yorkshire, googled Chinese take away, Yan's came up, we collected a take away and it was amazing best Chinese iv ever had, wish we lived closer, I would most definitely recommend
melandmargaret . 2024-03-06
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If you like large portions then this is the place to eat. Well presented, and piping hot. First time there, will not be our last.
Richard Dall . 2024-02-20
MORE AT Google
Good food chow mein but dry me though
Robert Harrison . 2024-02-07
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Went early and it was very quiet which is good as it's so small. They to take out as well. Food was lovely. A little expensive but very nice.
Bernadette Rhoden . 2024-01-18
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Excellent food and great service. Highly recommended.
Will Richardson . 2024-01-06
MORE AT Google
dont even bother ,the carry out is cold and expensive bloody dear and regretted going miles behind the last family who ownened it
deere3600 . 2024-01-05
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Good tasty food good sized portions very friendly staff
DP . 2023-12-09
MORE AT Google
Lovey atmosphere and lovely food, especially the crispy noodles 🍜 definitely worth a try. Best to book a table in advance.
Cgow383 . 2023-11-30
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I found it hard to rally engage with this restaurant. But I can't really fault it either. The place was clean and crisp, but not luxurious. The staff were polite and reasonably efficient, but not particularly friendly. The food was fairly nice, but not outstanding. It felt odd that the way in is down a corridor, but I see that this separates out food collections from diners. I recommend going here and trying it for yourself. I don't think you have a bad experience
Simon Botterill . 2023-11-10
MORE AT Google
Lovely staff who spoke to me about the vegan options - All the vegetarian options are vegan! alongside a bunch of the sides. I think the beancurd is standard tofu? They also had a gluten free menu which I haven't seen online. Food was lovely and if I'm ever back I'll be going again! We had take away and the food stayed lovely and hot, tasted good. The Mrs Spotty dish is chilli and garlic (i think), and the malaysian style a peanut sauce (couldve mixed these two up).
Maegan K . 2023-10-31
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Great food, really tasty and well cooked. Crispy duck was delicious. Best battered sweet and sour chicken. Service was excellent, despite it being a busy Friday evening we were well looked after. Food and staff as good as when we first went.
J H . 2023-10-13
MORE AT Google
Just eaten in this restaurant and it’s some of the best food we’ve eaten in a long while. Everything was very tasty, hot, and quick to come out. We’re really impressed with this restaurant, the staff were amazing too.
B5320IQbeths . 2023-10-04
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Our first night in Alnwick and we were tired and hungry after our 4.5 HR drive. We wandered looking for food and found Yan's. Lovely place. The staff were very friendly and within 5 mins we'd got prawn crackers and a drink. We weren't sure how food much to order but opted for just 2 dishes - Satay Chicken Malaysian style and chicken crispy noodles. Thank goodness we didn't order more. The portions are large and the food excellent. We really loved this place and highly recommend it.
Monica Cunningham . 2023-09-30
MORE AT Google
House special curry one of the best I've had, good size portion reasonably priced with quality ingredients. Worth a visit.
Brian Mack . 2023-09-18
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Just eaten in this restaurant and it is the worse food we have eaten in a long time.Everything was tasteless,cold and very uninspiring.We love this style of food and we’re very disappointed with our meal.
JaneBobs . 2023-09-03
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Disappointing. It was here or Wok and I think I would have preferred your competition. Price isn't too bad for what you get, the quality in ingredients just shows. Slivers of chicken in a 'Chicken chow mein', no veg but three large chunks of onion.. oh well fool me once as they say...
Trophy Raider . 2023-08-31
MORE AT Google
Food amazing, will definitely be going back
Pam Williamson . 2023-07-28
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Great place, lovely food and very friendly staff. Thoroughly recommended. We saw it whilst walking through town, very good find.
Eskdalejackie . 2023-07-28
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Met by Emma a polite informative and friendly waitress. I had the Beef Chow mien and my wife the King Prawn Chow mien. Both were of a high quality and a good portion.
Martin G . 2023-07-20
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The best Chinese food we've had in ages. Came here by default when we couldn't get a reservation in our favourite Italian restaurant and we're so glad we did. All the staff and the owner himself made us so welcome. The music quietly playing in the back ground added to the atmosphere. The food was served quickly with helpful information provided by the waitress when we weren't sure what to order. Highly recommended.
linda davidson . 2023-07-15
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Fabulous food, good prices, great service. Would recommend. Visited 1st July.
Sharon Bell . 2023-07-01
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Possibly the worst takeaway I have ever had bland won't be going back
Rohn Watton . 2023-06-28
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Excellent Chinese food served by very polite and helpful staff,
Les Martland . 2023-06-28
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Pay by cash/card. Very quick- just took 15-20 mins to get our order ready. Food was tasty at reasonable price. The business should now focus on doing delivery as it only offer pick up atm.
Prabeshtheman . 2023-06-27
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A lacklustre dining experience saved only by the helpfully engaging youthful staff. Viz: On entering the place we were allocated our seats by a lovely helpful young girl ( who had obvious difficulty walking from her receptionist's seat - recent injury ?) despite an elderly member of staff who seemingly presided over all affairs...Thought this rather ignorantand rude, the language barrier notwithstanding. Served by keen and enthusiastice staff an overly priced meal for two which was both lacking in taste and flair. How do you bugger up swet and sour chicken and beef and blackm bean sauce? Well, you price each dish at around £ 11.95 a pop; ensure it is both tasteless owing to an over preponderance of corn flour base, then serve it with knives and forks on dinner plates!! Really?? We regularlry eat out similarly oriented cuisine in Morpeth , Gosforth and Newacastle and none of thes insults the palate (nor the wallet ) as much as this place did. Begrudged the final bill, but were more than happy to have tipped the wonderful staff who sadly couldn't have hoped to compensate for the abject most un-chinses like fare we were given. Never going back .
NeilBeattie . 2023-06-24
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Ate here on Wednesday 21st June . 3 of us shared a portion of chicken satay and quarter roast duck and both were very tasty . Mains were sweet and sour chicken cantonese style , kung po chicken and lemon chicken, all with rice . Everyone was really tasty , fresh and piping hot . Batter on kung po was really crispy and a nice chilli heat . Everyone was happy with their meals and would highly recommend. The two young staff were excellent as well and the chef even made an appearance and asked us how our meal was .
jimbobers1888 . 2023-06-23
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Having arrived, and had a pint or two, and the for food. Yan's was near the hotel - and looked nice from outside. Wandered in and as it a Monday was seated immediately. Traditional menu. Got our favorites, but no Pakchoi on the menu. Asked and it came . . . we do like our green veg. Food was amazing, and we left well fed. Great meal and great service.
RichardTRCathcart . 2023-06-04
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Visited as a family of four, 2 adults, 2 children whilst visiting Northumberland from Warrington, Cheshire. Excellent food, great portion size and fantastic service. Yans was recommended to us by the site we are staying on in Felton and it didn’t disappoint. Can’t fault this place.
James L . 2023-06-01
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Best Chinese ever !! Had spare ribs and crispy duck my wife and I loved it highly recommend this little gem 💎😍😍
Paul Bell . 2023-05-28
MORE AT Google
Highly disappointed. Part of the order was missing and food was mediocre. When I rang about the missing food I felt dismissed. Never go there again!!!
Sandra Hilton . 2023-05-27
MORE AT Google
Had a lovely meal out here with my girlfriend who doesn't usually like Chinese food but we were really impressed with the quality of food and service we received. Our second time staying up in Northumberland but this is definetley our favourite meal. The young Asian waiter was very polite and got us a basket of free prawn crackers. Prices were affordable and they were very appreciative of the tip I left. Overall I would highly reccomend Yan's for a taste of China in the North of England.
Mattytripss65 . 2023-05-24
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Staying in the area over the weekend, we ordered takeaway food from Yan’s restaurant.I really wished I hadn’t bothered: we ordered chicken black bean sauce and chicken chow mein. Firstly, the boiled rice was undercooked, the grains were dry and hard. Secondly, the chicken was not freshly cooked, it had been pre-cooked then thrown in the dish, so it ended up just dry, tasteless and rubbery. The black bean sauce although very hot was also devoid of any taste. My Dad was from Hong Kong and worked as a chef in restaurants and takeaways, so I know about quality Chinese food. I am sorry to say the takeaway from Yan’s was not edible, and worst I have ever tasted. The other dish was of similar quality, thin dry noodles, no vegetables, and pre-cooked chicken. I really hate to criticise hard working people, because it seemed to be a very busy establishment, but I just wasted £18 pounds. My advice to future customers go somewhere else and avoid being disappointed and still hungry. The young staff were friendly and helpful and gave us free prawn crackers which was appreciated, but the food coming out of the kitchen was tasteless and not even remotely authentic. A very disappointed customer.
Stevehm888 . 2023-05-20
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Average food but friendly staff
Richard O'Neill . 2023-05-08
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Came in with my partner for a takeaway the other night, the food was brilliant and the staff were lovely 😊
stephane1997 . 2023-05-03
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Fantastic food as always. i have been eating here for many years, the food is full of flavour and the staff are kind and friendly.
Sophie Ma . 2023-05-02
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Had a take away. We ate in car immediately on receipt but it was cold. Both the fried rice and the Cantonese chicken. It was tasteless. Very small portions too. Staff were not interested.. . The ones in the kitchen. They were leaning on the equipment and laughing instead of getting on with orders. The cook was rude to the lady taking the order for no reason. I would not recommend this place at all. The worst chinese we have ever had.
Ruth . 2023-04-30
MORE AT Google
me and my friends went out for a meal here and oh my goodness it was amazing! such tasteful food and amazing service from the girls that were working. will definitely be returning!
Sightsee37480885018 . 2023-04-30
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Fantastic Cantonese restaurant and takeaway! The food was great, full of flavour and the menu offers a great variety at a good price!
Harry Hamlin . 2023-04-27
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Bought a takeaway and was not prepared for just how depressing salt & pepper chips could be. Floppy, soggy, flavourless and served in a bowl of all things, not a polystyrene clamshell as you might expect. The chicken was pallid and tough and seemingly boiled. The only saving grace were the prawn crackers and sauce the beef was served with.
Liam . 2023-04-24
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Looked forward to this due to the reviews but found the chips dried up obviously been reheated.found all the meal dry the only good and seamed freshly made item was the curry sauce. Shame felt let down but the food it was early evening so later I assumed it was, all leftovers from the previous night warmed up. Geoff
Geoff B . 2023-03-26
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We have been meaning to try this restaurant for a long time. Online reviews are generally very good and people we have spoken to have all spoken highly of the food. So recently we had a family meal out. Sadly, we were all somewhat underwhelmed. The ambiance is not the best. Somewhat upmarket cafe rather than restaurant. Plastic tablecloths and no decoration. Minimal paper napkins. The range of meals on the menu was good. Unfortunately, they forgot one of the starters so this arrived just as the rest of us were finishing. There was a long wait for the main meals. Sadly, all the meals were rather tepid than hot and we all agreed all our choices lacked any real flavour. I would have raised this at the time but no one enquired if everything was alright with the meal. Waiting staff were all youngsters and whilst pleasant were not the most attentive. T shirt uniform did nothing to enhance the ambience. Overall, after the anticipation we were all rather disappointed. Maybe we caught them on a bad day. But as I say a bit of an underwhelming experience.
Gr0mitp0et . 2023-03-26
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I treated my mum for Mother’s Day by getting her a takeout from here. Despite being very busy, the girl on the phone and at the counter was very friendly and helped with my difficult order ensuring that we didn’t feel rushed. We didn’t have...
KelRobson . 2023-03-19
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Just arrived in Alnwick after a journey up from Dorset. Saw on line re Yans...ordered a takeaway and wow!!!....absolutely delicious...would go back again anytime...
X2836COjohnh . 2023-03-19
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Quiet. Service was okay, but had to ask twice for a beer refill. Only 4 tables were in use at the time.
Ian Hammacott . 2023-03-17
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We decided to try this Chinese Restaurant in Alnwick and were not disappointed. It has a extensive menu at a reasonable price with comfortable surrounding. The Staff were polite and friendly and waited on in a professional manner. We will go again ...... Recommended!
Alan E . 2023-03-05
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Ordered a takeaway tonight it was very busy and meal was late. The mixed curry was very nice however the beef chow mien was disappointing. No sauce just thin noodles with beef very dry no vegetables. would not recommend the chow mein.
Joanne N . 2023-02-25
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Lovely food, tasty and full of meat. Staff Lovely too, would highly recommend. We had take away , but would be restaurant next time.
Karen-h-64-lincoln . 2023-02-14
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Best Chinese we've had for a very long time. Gong Bao Chicken was excellent. Chef very friendly. Definitely be back.
Tom Simpson . 2023-02-09
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Really disappointing experience. Ordered chicken chow mein which turned out to be an expensive pile of a mistake! Tasteless, dry, free of love and chicken!! Shameful
Christie Bingley . 2023-02-02
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Really enjoyed a meal here recently. Dishes were well cooked and delicious. Fairly standard Chinese menu but if everything is done well, as this was, there's nothing wrong at all. Pleasant staff and good service. Nothing wrong here.
JMEdQ . 2023-02-01
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Me and my husband came here for a meal out and I must say it was simply AMAZING. I had the chicken satay Malaysian style and it is one of the nicest things I have tasted. The staff were so friendly especially the girl with...
H2449XNshirleys . 2023-01-31
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Me and my friends decided to get a takeaway from here as we where visiting , It was the best Chinese I’ve in in a long time . The flavours are amazing . The staff are so lovely and the person on the phone was...
Emma H . 2023-01-31
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We will never return here after using them for years,absolutely awful cold dry food, customer care is also shocking.
Nickysbx . 2023-01-28
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We tried Yans for the first time last night. A quaint restaurant in a beautiful town. The decor inside is nothing flash but the food however was absolutely delicious! Fresh and tasty. Chinese food is my favourite and this restaurant is up at the top...
HelenC538 . 2023-01-08
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Reading rave reviews, thought I would bring my family. Understand, being born in China, I have a great love of Chinese food, among other things (but we're not here to talk culture in general). It is my 'feel good' food. When I go to a...
MPearse1977 . 2022-11-28
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Fantastic fresh food and excellent service despite a busy restaurant. Would highly recommend this restaurant.
Tourist577559 . 2022-11-18
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This is definitely my go to Chinese in the area, whether eating in or carrying out, food is excellent.
IanMilneSunderland . 2022-11-16
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We ate all the food and we all thought it was very nice we had chicken curry Sweet and sour balls and chicken noodles It was definitely worth the money We even spoke to the chef and he was really keen to know what we thought and the staff were kind hearted when we went When we sat down they gave us prawn crackers
Anya McVeigh . 2022-10-28
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We always get our Chinese food from Yan's even though we live 1hr away. Really excellent quality and very tasty. Would highly recommend
TBL20 . 2022-10-27
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We had takeaway while staying in the area. It was ok but have had way better. I couldn’t say much more I just would try elsewhere before trying here
miniian1 . 2022-10-19
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Me and my partner have visited this restaurant a few times and it has been outstanding everytime! We are always greeted by their lovely staff who provide an excellent service. The food is delicious. We will definitely be back
williamt6927 . 2022-10-13
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Only one overworked Chinese lady in the kitchen that I could see. Most serving staff were very young English kids who hadn’t a clue about the food they were selling and were snacking on a tub of Pringles in between serving customers. Food wasn’t very...
Nic B . 2022-10-02
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Amazing food and atmosphere. Every thing is freshly cooked to order and is so tasty, you really are spoilt for choice. The staff are very welcoming, efficient and polite. Plates are cleared away after each course and your glass is never empty. Definitely worth a...
JonesLinN53 . 2022-09-30
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Very good food and friendly service.
Bill Hatton . 2022-08-25
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Wonderful food, very friendly staff, good sized portions - and not too expensive. The banana fritters were amazing! Our first visit tonight, but it won't be our last.
922GraceM . 2022-08-10
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My husband loves Special Fried and my favourite is Roast Pork Egg Foo Young. We ordered both, to go, since they were closing soon. Disappointed is an understatement. The Special Fried Rice was dry, not fried, no seasoning and it was difficult to swallow. My...
ecoday . 2022-08-07
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Recently moved to area and thought we’d try here for a takeaway, very underwhelmed. Chicken Satay starter was pleasant enough, main course of Kung Pao Chicken and Sweet Chicked were lacking depth of flavour and portions were quite small. Combined with a high price this...
Keith D . 2022-08-05
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Phoned for a take away to collect. Really friendly, helpful staff. All meals were superb, Lemon Chicken, Gung Boo Chicken, Beef in Black Bean and Sweet and Sour Chicken. All our starters and sides were great too. Lovely touch with the ‘goody bag’ including fortune...
simonstewart72 . 2022-08-03
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Absolutely brilliant meal in yans last night, it seems like forever since they've been properly open prior to covid but our meal was well worth the wait. Staff were amazing, food was fab we were given a lovely welcome back. Can't wait to visit again.
pinnabell . 2022-07-31
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Both starter and main were extremely bland and gelatinous, to the extent that I couldn’t really tell the difference between them. However staff were attentive and welcoming.
lucy . 2022-07-25
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Amazing staff, great service from Phoebe, a really excellent meal well cooked, great flavours, just outstanding!!
Grace I . 2022-07-17
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So this has for many years been my favourite Chinese and any others are matched as to whether they are up there with Yan's. It is the first place I have a meal from when I visit the area. Always the same for me is...
Jaytraveller . 2022-07-07
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Had takeaway, nice assistant took the order. Salt & pepper chicken to start, special curry with chips & rice. All very nice. All pretty good.
Hootie1963 . 2022-07-04
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Great food and a night relaxed evening
Jamie's MX Channel . 2022-06-30
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Very good food and really friendly staff. Lovely evening spending time catching up with longstanding friends.
Wendy W . 2022-06-26
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Wife and I visited here. The food was great and good value. Wide choice of dishes. Service was excellent .
Barry M . 2022-06-18
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After all the great reviews was expecting a little more, food was fine, service good but some favourite dishes weren’t on the menu
Kathymnd1923 . 2022-06-05
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Don’t know where to start it was so bad. It ended up in the bin. Everything about it was jus yuk. The ribs were not what we get from our normal takeaway they were small pieces probably from the belly and were chewy and tasteless....
Urrgh . 2022-05-21
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Ordered take away, Beautiful food, best special fried rice I’ve ever tasted, arrived early ,red hot food, delivery man was really nice and chatty
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Few years since we were here but not sure I would come back. Restaurant was very busy and noisy and tables were crammed together, so much so that when lady at next table spilt her drink it went all over my dress and boots Starters were ok but main meal very disappointing. The quality of the meat was poor and difficult the chew. Certainly nowhere near as good as when we came few years ago. We queried the bill as we had been overcharged. We paid over £80 for our meal and would have had better food and value with a takeaway. Won’t be going back