Mandarin Bay in Northumberland

Few years since we were here but not sure I would come back. Restaurant was very busy and noisy and tables were crammed together, so much so that when lady at next table spilt her drink it went all over my dress and boots Starters were ok but main meal very disappointing. The quality of the meat was poor and difficult the chew. Certainly nowhere near as good as when we came few years ago. We queried the bill as we had been overcharged. We paid over £80 for our meal and would have had better food and value with a takeaway. Won’t be going back

Never had a bad experience at the Mandarin Bay and have been going for years.

If I could give zero stars I would. Do not take your children to this establishment. Buggies don’t fit but certainly aren’t welcome. Staff are also rather rude

We went last night to try the choose what you want buffet, booked a table for 8pm and were quickly taken to a table and gave a drink order. The starters, rice, chips, noodles and sauces were self serve and unfortunately had not been refreshed for a while so the ribs, and chicken satay were very dry, the rice almost empty and crispy where it had dried from sitting and we had to ask for noodles 3 times after being told they were self service, because there was only scraps at the bottom of the container. That's the downside. When the fresh noodles came they were very nice, you could only order 1 main at a time and the portions were rightly very small, great so you could order more without being filled up on one, or adding to waste, not great as you had to wait each time you wanted to order another very small meal. The food that was delivered was fresh, tasty and good quality, I found the menu limited and was disappointed the duck starter was an extra £3.50 with a minimum 2 person order as my partner doesn't like it so I didn't get to have any. So a 3 star review because for £23 a head and the way it was laid out and served I would be go back, yet my partner did enjoy the 3 mains ordered. 3 seems a lot but if all had been put on a plate there would have been less than 1 meal as a take away. During our hour there none of the starters or sauces were replenished, even though there was quite a few dining.

Thank you for a brilliant meal 🎉🥰

We visit every few months - usually in a big group. For Chinese food you will struggle to find anywhere better in Northumberland or even the north east any where near as good. Service is always good. Staff are very friendly and polite.

Wowzas!! This is a short and sweet one but seriously ! The service was friendly and impeccable! Really quick and just what you want when you’re hungry. The food was of the same quality! I had the Honey soy chicken and it was fantastic. Don’t underestimate the portion size it creeps up on you and is spot on! Seriously impressed. Thank you!

Buffet is great, staff are quick,food is very nice

Great Chinese food and plenty of it. Staff friendly and helpful even taught my granddaughter how to use chopsticks

Ordered takeaway recommended by my daughter and wasn't disappointed. Portions were huge and extremely tasty. Food wasn't greasy or stodgy as some have been from other takeaways.

Very nice meals we had tonight for a small birthday party. Good atmosphere, perfect food, and friendly staff. We all enjoyed it very much. This was our second time dined at Mandarin Bay which is a fantastic restaurant for special events. Highly recommended.

A good but not great Chinese restaurant. Probably 10 visits in the last three years. Not unlike a lot of pubs and restaurants prices here have risen sharply, particularly in the last year. Service good. Avoid the dim sum platter - very chewy.

Ordered food from here and ended up getting hairs in my food 🤢🤮 AVOID THIS PLACE. they were never help when we rang up they were not bothered at all.

Great tasting food! Very respectable and accommodating staff.

My family and I visited Mandarin Bay on Sunday night. Unbeknownst to us there was an "all you can eat menu" available, which we chose. The starters were either self service or served directly from the kitchen. This meant the soups and crispy wantons from the kitchen were fresh and piping hot. There was a very good main course menu and the service was extremely efficient. I did find the black bean sauce was too salty and the lemon chicken was served with the sauce poured over the chicken instead of on the side but overall it was delicious. We will definitely be going there again.

The food and the service are always excellent!

First time at the Mandarin Bay with my adult daughter. The food was hot and tasted delicious. The staff were lovely and helpful. We will be back. Thank you for a lovely evening. Tried the Friday Buffet, not so good - starters were cold and the main courses dishes were very small portions.

Don't every go there for the buffet . U order one dish at a time and u can't order another until u eat it and the choice is chicken or pork very few dishes to chose from .whole point of a buffet is to try new things . The prices is bad .Best off going to my shanghai or Newcastle China town . Will never go back

Even though this place is further away than I usually travel for a meal, other members of the family wanted to try it (it's a lot closer for them). I've got to say I was really impressed by the welcome, the environment, decoration etc. but most of all The Meal. They had plenty of staff so we were very well attended to. There is a well lit decent sized car park literally 2 minutes walk away. Will definitely be visiting again

First time at the Mandarin Bay with my adult daughter. The food was hot and tasted delicious. The staff were lovely and helpful. We will be back. Thank you for a lovely evening.

Never had anything but a really lovely meal - great attention with excellent staff- 100%

Beautiful restaurant, excellent food and service. Yet to find a better Chinese restaurant.

Had an early meal with our granddaughter on Thursday. Service was excellent from entering the restaurant to leaving. The food choice was good. Everything was well cooked and arrived very quickly. My granddaughter was asked if she wanted a plate instead of the bowl as she had ordered different small meals. Food was very tasty. Would definitely visit again.

Had a lovely meal. Very tasty food. Ate the lot. Enjoyed it. Especially the Salt and Pepper Mushrooms 😋

Great food as always in pleasant surroundings

The food here is amazing. Very fast service & all the staff were so friendly. I would definitely recommend

Thoroughly enjoyed our meal at Mandrin Bay. We had the banquet B meal, which was superb. The food wa delicious, and the service was attentive but not over powering. Excellent meal overall.

Takeaway is elite. It’s a little more expensive to get a takeaway here but it’s just miles ahead of everywhere else. The food is so fresh, great portions and it’s now our go to. If you haven’t tried a takeaway I would 100% recommend

We love eating here food fabulous and wonderful staff jess and the team are great

Eight of us had a Chinese Banquet at the Mandarin Bay. The food was very plentiful but a little lacking in flavour - compared with other chinese restaurants we have been to. The service was very good.

Excellent quality. Good service. Good menu

Never had a bad meal been going off and on for 5 year's the sizzle dishes are gorgeous

Having not been here since before covid we booked to come to celebrate my birthday. 4 of us. We opted for the banquet £37.95 a head. We were disapointed.with most of it. The crab and sweetcorn soup was sent back for the lack of crab. They admitted this. The aromatic crispy duck tasted nice but nothing crispy about it. The salt and chilli prawns were nice. The main course apart from 1 dish was poor. Fatty pork. Prawn dish was mainly veg. Beef dish had 4 pieces of beef in it. For 4 people all dishes lacked meat . Not good value for money. The bill was just shy of £200. and didnt even get a candle in some ice cream tobsay happy birthday. All four of us agreed that we Left here very disapointed. The place was busy though .

This restaurant should be the number one in the whole of the UK. It's superb! The food was second to none, starters and mains were outstanding. The staff are so lovely, kind and considerate. They make the visit even more pleasant. Thank you so much for a truly wonderful evening!

Just had a takeaway from here, Thai green curry, chicken & king prawns, with boiled rice, just over £17 if they'd told me that on the phone, I'd have told them not to bother. Far to pricey.

Great place. The food and staff were excellent.

"I recently visited Mandarin Bay with some friends and had a great experience. The food was absolutely delicious - we ordered a variety of dishes to share, including the crispy duck pancakes, the Kung Pao chicken, and the salt and pepper squid, and everything was cooked to perfection. The flavors were rich and authentic, and the portions were generous. The service was also excellent - the staff were friendly and attentive, and made sure we had everything we needed throughout our meal. The atmosphere in the restaurant was cozy and welcoming, and we all felt very comfortable and relaxed. Overall, I would highly recommend Mandarin Bay to anyone looking for a fantastic Chinese dining experience in the Cramlington area. The food is top-notch, the service is excellent, and the overall ambiance of the restaurant is fantastic. We will definitely be coming back🙂

Just popped in after the cinema. I keep forgetting about this place. Amazing food as always and reasonably priced for an early menu.

We had not had a Chinese meal for ages after being put off by some poor takeaways delivered. We collected our meal consisting of chilli salt and pepper spare ribs followed by Special Chow Mein and garlic mushrooms. It was superb. Far superior to anywhere else in the area.

Best in town. It's not the cheapest but lovely quality food.

We had starters and a shared main where you get four different dishes to share between two people. All of the dishes were very tasty. Attentive service. Overall, a nice evening.

Worst chow mein EVER. Got a special last night. Not sure what was in it but it wasn’t regular meat!!! Threw it in the bin. Never going back.

We have been going here since it opened, I must say it is going downhill, where we sat on Thursday the walls are filthy, you barely sit down and there is a bowl of prawn crackers on the table, the food is always rushed and you feel they want you in and out as quick as possible, on the plus side the food is always good, but the portions are becoming smaller and smaller, I don’t think we will bring back in a hurry, they need to sort issues out.

Amazing food, very friendly staff. Lovely atmosphere. Quick and efficient service

The food was very good and decent portions, tasted excellent and I am fussy about Chinese food. This is the second time I have visited and will be back.

Food was ok, but it was all served incredibly fast, barely finished a course and the next one was slammed down. Surroundings were a bit cramped with tables crammed in. Prefer to be a bit more relaxed and spend an hour and a half to two hours over a meal and a nice bottle of wine.

Food ok but not amazing. The chicken was not enjoyable, it had a weird taste to it. The food was no better than my local Chinese takeaway and was quite expensive. Wouldn’t return.

First visit. Absolutely top notch food and service will definitely be back for more.

The four of us went spent 179 quid lovely food to fast the service! Your pounced on as soon as your just finished! I also asked for some curry to take home baring in mind we spent 179 pounds on meals they curry came they eve. Charged us ten pence for there carrier bag absolute rip off won’t be going back!!!!!!!!!!

Visited mandarin bay and the food was lovely as always. Only thing to note is the prices have gone up significantly. I was very shocked to find that the banquet that used to be £28, that went up to £29.95 in December is now £36.95. It’s an increase of almost £18 per couple. We had expected the portions to be the same but unfortunately we found them smaller than before. Just something to be aware of prior to your visit as the website still shows the previous prices. The food is still lovely so definitely will be back, but maybe not as often as before.

Excellent quality and tasty Chinese - we visited a few weeks back and were disappointed but wanted to give the restaurant a second try - absolutely fantastic food and team. We will definitely be back!

First time here, even though lived on Crammy for 8 years. Definitely will come back. Lovely food and extensive menu.

Have visited several times this year, cannot fault the food and service, is in need of a tad upgrade on decor and doors, other than that, just a fab restaurant for any occasion!

Had a fabulous evening with the best food. Definitely recommend .

Cosy, well decorated, food was top notch! And amazingly marked out for Coeliac on the menu (GF)

Really enjoyed my first time eating here. Highly recommend to others and will definatley be coming back. Excellent service and the food quality was brilliant. Had the Duck to start and Honey Chilli Chicken as a main. Both bursting with flavour and went down a treat. Partner enjoyed a house special stir-fry. Barely any wait between taking order and food getting served. Bang for bucks beats any Chinese Takeaway.

First time here everything was fantastic from the food to the service loved it will definitely be back. Thank you.

A popular Chinese restaurant which also does takeaways. Lovely food, excellent menu and friendly staff. Good distance between tables and a cheerful atmosphere.

Great food, Friendly staff and good atmosphere. Food is reasonably priced.

Fantastic food, great quality. Service very good but quite a quick turnaround

Best salt & pepper ribs ever I could literally sit and eat them all night Rest is pretty good too Always get a great welcome and they manage to fit us in no matter how busy

Delicious halloween treat! Great service and even better food.

Very nice place nice food as well

We went for the early bird special between 5 and 7, perfectly sized portions with no waste. Really enjoyable food in nice surroundings. Very busy when we went but nice atmosphere.

Great service, chicken and sweetcorn soup wasn't very nice. There was no flavours and no sweetcorn very gloopy. Chicken curry had big uncooked chunks of peppers in and had no flavour. Beef in Cantonese sauce wasn't nice. Sauce was lacking any nice flavour and beef had weird texture. Chips were nice, egg fried rice was like boiled rice. Very expensive

Nice place, friendly staff, unfortunately the meat was not good. Nice rice and noodles but meat was tough and gristley, big chunks of lamb don't cook well either. Then we were charged £30.00, 10% off the bill, for rice and noodles and a couple of drinks, I'd refuse to pay if it happened again.

Great staff and service couple of dishes a bit too salty for me but overall good experience will definitely go back

Great food staff very friendly & helpful

Been here lots of times before and always enjoyed it. Thank you

Zero decent veg opinions. Ordered satay vegetables as that’s the best they got, basically vegetables in a salty, slimy dish water substance, no satay sauce in sight. Did not touch it. Waste of money. Will not be returning, Restaurant is NOT Suitable for vegetarians.

Did not get wot i orderd chicken not prawns poor noodles

Great service fitted us in as late booking we've been here on lots of occasions and food is always excellent and staff great

Pleasant and friendly staff with a nice selection of dishes on the menu.

Best Chinese restaurant in South Northumberland.

Beautiful meal and nice and hot! I don't like luke warm food.

The last birthday meal we had together before she passed away, is a lovely memory, lovely food with great service would recommend it to anyone

The food is absolutely amazing! The service is really draconian though, it’s such a shame. We did the Friday buffet and of course there are rules but they weren’t explained to us until we did them wrong? They’re on the front of the menu but...

Friendly service and tasty food. Worth a visit

The food at Mandarin Bay is outstanding. My wife is allergic to MSG and the Bay doesn't use it in their food. The Salt and Pepper chips are to die for. The staff are supper friendly.

Came in without a booking, were given a table straight away and 1hour 30 mins for our meal which was more than enough time. Gorgeous, hot, filling and worth every penny. Definitely will be back whether for a meal or takeaway. Highly recommended.

Working up in lynemouth power station and staying cramlington and can quite safely say this isn’t far the best Chinese I have had . Service is amazing the staff are amazing and the food is out of this world.

The worst and most expensive Chinese we’ve ever experienced! I decided to try a takeaway as I was passing and my usual Chinese takeaway in Bedlington was closed. I had to order the dearest house special fried rice I have ever seen, at least £3 more expensive than anywhere else so I thought it had to very ‘special’ but unfortunately not! I received a huge portion of 97% egg fried rice, three king prawns, the smallest pieces of chicken and beef I have seen and a few slithers of spring onion. My son had lemon chicken which he did say was quite nice but he wasn’t keen on the rice, the spicy chips weren’t spicy and soggy, being served in a plastic container, finally the spring rolls were over cooked, practically burnt! I felt like we ate £10 worth of food and binned other £26. The only decent part was the service, the lady taking our order was very pleasant and cooked in the time mentioned but we will not be returning. I would recommend you stay clear!

Third time we have been to Mandarin bay in the past couple of months and each time it has been amazing. The food is so fresh and always piping hot. The honey chilli chicken is the best I’ve ever had and the service is great....

We arrived at this place and was pleasantly surprised lovely decor and quite big inside parking to the side. We ordered salt and pepper ribs profane toast and soup for starters and my son had the early diners crispy beef all was good apart from...

Lovely restaurant, a bit crowded, but tasty food and good selection for the buffet option.

Fabulous restaurant with lovely staff

We were a family 10 visiting for an evening meal. I will start by saying the staff were lovely and attentive. The starters were nice, we had the dumplings, chicken satay and salt and pepper chicken, it really wasn't anything different from your average Chinese...

Lovely food service very quick and polite would definitely go again

Booked the 'all you can eat' banquet for a family birthday. Food was nice what there was of it. Banquet is 6.30 to 8.30, table service and stop orders after 8. Only managed a starter and one main course in the time available. Disappointing and not worth the £19.99 per head.

Came here for a unplanned lunch treat. Lovely place, lovely food, great service and lunch time special so even better.

Very good food and were there every month

We used to be regulars but, due to Covid, hadn't been for two years. So we went for lunch and it was magnificent - as good as we knew it would be. Although we hadn't been for two years our lovely waiter not only remembered...

Food was excellent although I went in for a takeaway and found it very expensive. I appreciate it is a restaurant.

Love the food and friendly staff

I suffer from a severe nut allergy and as a result haven’t eaten Chinese food since my diagnosis. A friend mentioned that Mandarin Bay cater for allergies and after looking at their takeout menu I thought I’d give them a try. First Chinese meal in...

Great food ❤️ Good staf ❤️❤️❤️❤️❤️

Staff were professional and friendly and service was good. However, the portion sizes were poor and overpriced. The sauces were thin and slightly watery.

I walked through the door and the lady said drink drink you want drink I said not yet as I was meeting up with family who I had not seen in ages. Next we had been sat down for 2 mins ad her husband said...

Couldn't fault it food and service spot on, and the staff were very friendly

Visited for the buffet on a friday evening. The food is cooked to order and you can order starters, small mains and sides in any order you want. The first two dishes we ordered were ribs and salt and pepper beef - the beef was...