Wyevale Garden Centres in Lewes

Sadly we won't return and only visited this time because a family member assured us they'd upped their game. The restaurant offered very few cakes and we're uninspiring in their display. My husband picked up a tray and upon arriving at the till the waitress asked what he wanted. He asked for two scones and she simply said 'tray'. He was unsure what she meant so showed he had picked up a tray. She held her hands out across the counter to which he guessed she meant for him to hand it to her. She made no effort to stretch herself indicating he needed to lean further over towards her. She then rested the tray on the staff side and paid out scones and drinks, then handing it back to my husband. She was rude and unhelpful. It would make more sense to have the trays on the staff side of the counter! The tables in the restaurant were festooned with dirty cutlery and customers were clearing spaces to eat themselves. The chairs, conservatory style, could do with a deep clean. I guess as it's the only garden centre in the area they don't feel it necessary to try very hard. We won't go back.

If you want a great cooked English this is the place Reasonable price Good cook Everything was hot Servers polite and Friendly Premises clean and tidy

Ate here for breakfast. The food was cooked to order arrived fresh, looking and tasting delicious. The contents were of top quality and we’re be back for another visit.

This place is to be avoided. Very slow service and overpriced food. If you enjoy listening to screaming children then you will like this place as there is a soft play area. It’s very sad because it used to be a nice cafe.

Had an amazing cream tea. Phoned to book before as advised on the website. Table was reserved in a corner overlooking the garden. Comfortable chairs. Fully aware of our booking and very attentive. Fresh sandwiches, cakes and scones which should be expected but not always the case at hotels/restaurants where I have had a cream tea before. Free top up and a great selection. Thought they had under charged as I had previously looked on the Doddies website rather than the Whyvale.

diabolical car park on slope staff dont know what day it is,tills not set up for deals, all in all bad vibes about the place. used to be good but not any more.

We have been fairly regular visitors over the years and it used to be a well run clean restaurant with good staff. But oh dear...we are here today mid afternoon tables not cleared or cleaned and it looks tatty. Shame it used to be so nice.

Nice clean place with pleasant surroundings Good selection of dishes and cakes although it was mis afternoon friendly service and well prepaed food

Thankyou Wyevale Garden Centre for a lovely morning spent having breakfast with Santa. From the moment we arrived we felt well looked after & Santa’s Elves were sweet with my 2 grandsons & it was all incredibly well organised. The breakfast arrived promptly & was delicious & the two little boys loved the soft play area. There was a biscuit for each of the children to decorate with squeeze icing tubes provided & Santa came round & spoke to every child. To finish the morning off each child received a present from Santa in his grotto. The boys enjoyed every minute of it & so did Granny!

Booked here for an informal Christmas lunch for four, as one of our family members was off to work in Korea the following week and so would miss this year's Christmas festivities. We arrived early to find that the table we had reserved was already prepared and we were offered very welcome teas and coffees while we waited. Our order was not the easiest to accommodate since one of our party is vegan and another is gluten intolerant. The staff very patiently exlained the choices from the menu that would be appropriate and so aided our selection. The food was beautifully prepared and presented, and very tasty. As for value for money, I have in the past paid almost twice as much for a Christmas lunch in pub restaurants and which were nowhere near this quality - Our thanks to all the restaurant staff at Wyevale who are doing a brilliant job!

Stopped here for cup of tea about 2.15 on Sunday 21 October. Ladies toilet cubicle overflowing but no out of order sign. Went in cafe and greeted by sign saying that " to enhance my experience some hot foods unavailable today". This set the tone. Couple of people in front of me and it was soon apparent that people behind were asking for refunds as food had not turned up for over 30 minutes. They were told to go to front of garden centre but they pointed out they did not have receipts showing order. Staff member clearly disinterested. Another staff member took my order for 2 pots of tea totalling £4. After a while she eventually took my £10 note and gave me £5.10 change. I pointed out error and after a huge sigh she gave me correct change. Sat down and spotted used trays trolley completely full and parked over fire exit. Young girl collecting trays from table but ignored the trolley. Found a long grey hair in my tea clearly from person who served me.

We came here in the summer, had the macaroni cheese which was a disgusting gloop, inedible. Could have been a bad day so tried again today - cheese & caramelized onion chutney toastie. First the bill was wrong, we'd been overcharged although they remedied that ok. The toastie was toasted to the point of being burnt on one side, untoasted on the other. There was no caramelized onion chutney, just chunks of raw onion. Very disappointing. My advice - shop here (it's expensive though), then have a much better quality lunch in one of the nearby country pubs.

We ordered fish and chips with garden peas, and specified NO mushy peas, which is what we got. Horrible, flabby piece of battered cod. Decent chips. Unpleasant waitress. Not an experience to be repeated.

The food in the cafe is good with a reasonable variety, curry choice is usually good. Plenty of seating and a small soft play area for a small charge. But the service is terrible. Almost half an hour for food order to be taken, there must be a better system than this. God help them when it is busy.

A wonderful place. Beautiful plants, very helpful staff. Everything excellently presented and heaps of choice.

Not my favourite garden centre as its one of the more expensive ones but still have got some nice plants from it

I was taken to the Wyevale Garden Centre in Lewes East Sussex for a lunch. It was a Thursday and they do special deals for over 60s. A dinner, dessert and coffee or tea for £9.50. Which we thought was a good deal. I ordered the chicken and vegetables pie with mash and fresh vegetables. My friend had shepherds pie and fresh vegetables. When they arrived they really lovely and hot, mine had fresh carrots, peas and fresh cabbage. The portion size was really good. My friend had shepherds pie and hers was amazing. The dessert were lovely. I had ham rolly polly with custard. We thoroughly enjoyed all of it and will be returning very soon.

A great big thank you to Matt , who went beyond his job to help us, this is customer service at it's very best, this man deserves a raise. Ty for your help, and for getting me a chair to sit on. I'm going to tell everyone about this garden center and how wonderful it is ,. But without people like Matt it would not be the same. Matt thank you you deserve a promotion xx

Went for an early Mothers Day outing with 2 disabled people. No wheelchair in sight upon arrival, when in most garden centres they are displayed prominently. Went inside to ask where the wheelchairs are, got told to go haul one out of a shed myself. I managed to manoeuvre one out despite the sizeable step up into the said shed, which wasn't even open for customers and wasn't signposted as the location for the wheelchairs.

Overpriced cafe with extremely slow and disinterested staff. Have visited a few times to meet friends but it's never any better so now we go elsewhere. Has an outside area and a softplay for children.

What a dismall Wyevale Cafe, dirty tables, miserable staff. Long wait to order, even though not that busy. We visited for a light lunch today, 1st time in ages we have been here, and I think the last. Could not have the main/sweet I wanted. Ended up having expensive /sweetman slice of cake and ginger biscuits. People who did order food appear to wait ages for it. The disabled parking spaces are in totally the wrong place, very tight access and the entrance was awash with water. Very, very disappointed with total visit!

Came here when visiting the garden centre which we have not been to for some time. We had tea and sandwiches. Poured one cup of tea and not enough left in the pot for a second cup so asked for some more which they did but blamed the size of the cups which were not that big! Sandwiches ok, fresh salad with it but had to ask for forks as none left out plus the knives were dirty. Felt for nearly £16 not good value and better going to a local pub or cafe in Lewes.

Second visit no better than first so feel it's fair to write a review. Service was very slow and staff appeared generally uninterested! No coffee available on Tuesday and place looked tired and grubby.

Service was really slow. Stuff were polite but need someone to give them a kick up the backside in the service department. Coffee and food both cold

We just stopped by for coffee and an ice-cream. Americano coffee was very good. However, we had to wait quite a while to be served as there was just one person at the till and making the coffees and collecting the ice-cream. There was also a waitress, presumably in the back, making up the dishes. I think they need extra staff on Fridays.

Cafe great for breakfast or mid morning coffee Garden room light and airey Veranda to garden planting great to sit in and a lovely country side feel Staff helpful Food mmm Plenty of parking in and out of the shade

Visited with two other people for a light lunch. Although not that busy, numerous tables were needing to be cleared of trays and used crockery and plates. The surface of our table was sticky. We had ordered 2 toasted sandwiches and 1 wrap. The food only took about 10 minutes to arrive and the toasted sandwiches were hot and well filled. However, the wrap was very small and lacking in filling, therefore not good value. Will probably visit again for garden products and EWM, but not to eat.

Had breakfast here with my daughter & her partner. Wow! Wonderful staff, friendly & fun. Kate is great! Freshly squeezed lemon. What a welcome change from tea or coffee. Food really good. Had Gardeners breakfast on the terrace with amazing cheese & leek sausage. I really wish my Wyevale in Crawley was half as good. Can't wait to go back.

Visited with my father and two daughters. Both girls enjoyed the play area whilst we sat in the clean restaurant. Coffee and lunch were both nice (I had fish and chips and he had hunters chicken - would recommend) and staff were friendly. Colouring is available for children.

My Daughter took me to lunch here. Not much choice for vegetarians so opted for a jacket potato with brie and butternut squash and my Daughter had a sandwich wrap. it took about 25 minutes to arrive and my potato was hard and luke warm, I could only eat a little of it as it was just too lumpy. The Waiter put it down and almost ran off, as if he knew if wasn't up to standard, My Daughter said her wrap was "ok", but we both decided we would not eat here again, as not only is the food not good, it is vastly overpriced.

We have visited here quite a few times and the garden and shop are very nice and there is a EWM shop which we like.

Well what can I say this place is great the food was fantastic my aunts and myself had the roast beef, and for desert we had Bannoffi pie.

Just returned from lunch, ordered a kids meal sausage, mash and beans, took 40 mins to arrive, when it did arrive it was barely warm which although not great was slightly easier for my

The people are very helpful and recommend to us an alternative meal as the one we had chosen was not available and was not even on the board.

We met up here for breakfast, the menu was good and the place was very welcoming and clean but the staff were totally unfriendly, no smiles or idle banter at all to the point it felt uncomfortable. However, great for gluten intolerant and the breakfasts were well cooked

Lors de nos séjours à Lewes, nous venons souvent dans cette jardinerie pour y acheter graines et bulbes.

Getting food here is an almost comical experience if you are feeling patient and utterly infuriating if you aren't. There are way too few staff and they all seem either new or have a slow motion glaze on them which means they saunter about deliberately oblivious to the ever growing mass of people queuing up, totally unfazed and unapologetic as they wander about very slowly and sometimes apparently quite aimlessly, with no sense at all of wanting to try and help you not to spend your entire afternoon in a queue. I have been here many times as my daughter likes the soft play there and it is always the same. If i ever get anything to eat, i can't taste it I am so angry. Most of the time I don't bother to get anything unless there is absolutely nobody queuing. Even one person ahead of you produces an enormous wait. And even if you are the only person, it is like some surrealist movie.

Menu looks great , expensive for what you get , I ha a roast and you could tell it was sliced meat from a deli counter it was totally tasteless

Just called for a snack. excellent restaurant, staff friendly and great value for money. had a lovely couple of pieces of cake and a large pot of tea.

Order the indulgent afternoon tea and what a delight it was. I can't have almonds so they substituted it with different cakes.

Ordered vegetarian breakfast. It was barely tepid. Cut into fried bread and it oozed oil. The 1 mushroom was the same. The bubble and squeak was inedible. And my cappuccino was very weak. Keep driving and find something nicer. Oh and the staff were pretty surly too

Came here on Sunday for the afternoon tea and it was lovely!! Simple sandwiches which makes a lovely change, cakes were lovely and scones were gorgeous!! Would visit again, good price too

I have been to the garden centre on several occasions, and never been disappointed. The cafe is a must to dine in with a soft play area for children. The Breakfasts are very good, and the Afternoon Teas are out of this world. The staff are very friendly, and helpful, and the setting is idyllic with the Sussex Downs in the background.

Took my children for breakfast last saturday.