Based on 683 opinions finded in 2 websites
Based on 683 opinions finded in 2 websites
Nº 124 in 285 in Broadland
Opinions
Great staff ,very knowledgeable, fantastic range of plants, accessories etc. All together the top place for all things garden, outside living and entertaining.
Sue Jarvis . 2024-10-25
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This garden centre seems to sell everything the gardener would what. Plants, garden lights, outdoor plants. Plus has a restaurant which is outside and inside. Large car park. Have now opened their Christmas Display and you will not be disappointed. Their have a large display of outdoor furniture. Parking for the disabled outside the entrance to the shop. They have got a large selection of plants can be planted now. They have also created a new selection displaying arches and garden displays. They do a nice breakfast.
paul adams . 2024-10-23
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Plants are always healthy. Lots of bargains. Staff are knowledgeable and friendly. Christmas display is worth coming for alone. Our favourite garden centre
Mary Ada . 2024-10-20
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Lovely coffee shop and garden centre, staff are really friendly and helpful, definitely worth a visit. Xmas decorations out
jason pask . 2024-10-20
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Great place great coffee great cake 🎂
darren thorpe . 2024-10-19
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Lovely place.Good variety of plants and great cafe and every else with the garden.Very helpful staff
Darren Hutchings . 2024-10-19
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Amazing keeps getting better ,christmas is sensational 👏
Jodie Coomber . 2024-10-16
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My mother and I are frequent visitors and rarely leave disappointed. Today however my 85yr old mother wanted to buy a coat. There was 30% off and she was thrilled. Found a nice colour and went to try on, but the coats were soaking wet from a leak in roof. Went to tell an assistant who was stocking up the xmas stock, she did not even attempt to come and look and assist. Just shrugged her shoulders, said lots of leaks in this's place. No attempt to come and move the coats or assist my mother. This attitude does not leave a good impression if staff cannot take responsibility. Have a word please and move clothing to a safer spot. Thankyou
Carrie Wingfield . 2024-10-10
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Good selection of plants and outdoor items. Onsite coffee shop is a plus, plenty of choice and good friendly customer service.
Mary Jones . 2024-10-09
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They have some great Christmas decorations and gifts, two enormous singing reindeer which made me smile 😃 20 percent off today for garden card holders, Prices are reasonable aswell. Coffee shop is also well worth a visit,
Teresa Chapman . 2024-10-05
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This place is like a rabbit Warren, it goes on and on. Some very reasonably priced plants. A lovely little slice of paradise. You can also visit the cafe which is great.
Carol A . 2024-09-20
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Excellent variety of garden product's, most good value.
Ralph Reeve . 2024-09-17
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My wife and her sisters took there mum for a birthday treat everything was good
Mark Cunningham . 2024-09-14
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Staff very helpful and and polite. Food good. Toilets very smelly and not enough for the size of the business. Especially as staff (including catering) have to use these too.
Anne Barnes . 2024-09-04
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Had lunch at the Garden Centre on a few occasions and highly recommend. Good quality food made fresh and friendly helpful staff. Plenty of seating areas including a undercover area,reasonable prices
Maz Brooks . 2024-08-27
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Amazing and Christmas has started there All ready :) grandson loved it x
pikehunters . 2024-08-27
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Great selection of plants friendly staff
Christopher Parke . 2024-08-18
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I use this g /center frequently. It is let down by the toilets - they are a disgrace - surely with a thriving cafe and plant center they could be updated and clean - your customers deserve better!
Pat Pelis . 2024-08-18
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Wonderful plants in excellent condition. Good prices too. Indoor plants, pots etc, clothing and gifts. Excellent cafe too.
Vic Marks . 2024-08-03
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Staff seem very disillusioned and the plants were looking sad. Perhaps HR need to look at their employment policies.
Nicola Purdy . 2024-08-03
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Very enjoyable & loads to purchase if so desired.Lovely Plants,other things--too many to mention I.e.Ornaments,Sweets etc.
Kevin and Julie barker . 2024-07-31
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Pleasant spot but expensive coffee
Tim Dye . 2024-07-26
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In the past I would've rated this cafe 5 stars, the service was usually excellent, with one particular young man always polite and capable, caring about customer service. And we enjoyed lovely food. However, today it was terribly noisy with banging and crashing coming from behind the service area often. Then the door was left wide open by staff, and it was very cold, so I closed it and noticed a staff member pull a face in response, so I explained 'we're really cold, so I've closed the door'. Such a contrast to previous occasions we've visited. I wouldn't go back if today was my only experience.
Louise Stone . 2024-07-13
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Called in unexpectedly while on a walk in the local area. There is a good choice of plants and accessories at normal garden centre prices. A few offers can be found. Staff are lovely. The cafe is good, but cold drinks are way too expensive. They needed more staff on the day we visited. One person taking orders at lunch. They need a pedestrian entrance from the road. You have to walk into the path of cars if you arrive on foot. Rather unsafe.
Piggy Pine . 2024-07-09
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We had to get a loyalty card as we can't help spending on plants, ornaments and accessories, great coffee shop too, and all the staff are friendly, knowledgeable and helpful.
Nelly Noow . 2024-07-07
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Afternoon cup of tea and scone with a friend sitting outside in the warm June weather. Comfortable seating pleasant surroundings and tasty food. Availability inside if preferred or under a gazebo if uncomfortable with the summer sun and shade preferred. No hassle to move on very pleasant place to unwind and catch up .
Carolyn Rowe . 2024-07-03
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Absolutely brilliant service. The lady who helped us...I'm.afraid I don't know her name...she was so helpful ...we needed some garden furniture this week..but it usually takes two weeks for delivery ...bless her heart...she let me have the one in the shop...she was very worried that she might get the sack....I hope she dosnt...I just wanted to thank her again..I definitely will be shopping here again...
Dawn Carter . 2024-06-30
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The cafe is good and the garden centre is well stocked. The toilets especially the disabled one really let it down. It was the worst I've ever used.
Tracy Scott . 2024-06-29
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Nice garden centre with a huge assortment of plants and garden products. Helpful friendly staff.
Stephen Barrell . 2024-06-25
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Fabulous food and great service, thank you
Linda Brooks . 2024-06-24
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A big garden centre combined with a quite an amazing cafe. Even sells non-garden stuff such as suitcases! Love the range and trees in the background.
I C . 2024-06-22
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Lovely spacious indoor and outdoor areas with a nice cafe and lots of car parking
Stephen Taylor . 2024-06-22
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Top class garden centre with a fabulous café that serves good gluten free food. Very friendly staff
Geoff Blampied . 2024-06-22
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This is a great garden centre. They have some good deals too. Staff are all lovely and helpful.
Suzane Delarue . 2024-06-20
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Had afternoon tea here. Very reasonably priced and good selection.
Linda Amey . 2024-06-18
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We were a party of 48 for afternoon tea at Sprowston Garden Centre in the marquee, wicker chairs and tables were laid out to suit us all, freshly made sandwiches and cakes were delicious, tea and coffee was served through out. Would like to say a big thank you to Kate and her team for their hard work and looking after us.
paul dixon . 2024-06-15
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Fabulous place...gorgeous plants, café and shop...really enjoyed it
April Jones . 2024-06-08
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Part of the wyvale group always good healthy plants And a nice cafe .
Keith Conlan . 2024-06-08
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Good food, good coffee and dog friendly 😊
Richard French . 2024-06-01
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Still as good as ever must go hav a look ferndly staff
Colin Wooltorton . 2024-05-22
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Lovely little place, lots of choose and a good range of items.
Donna . 2024-05-21
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Great meeting place for coffee snacks and of course plants by the thousands
Brian Jacobs . 2024-05-10
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A lovely little garden centre, with friendly staff.
Stuart McPherson . 2024-05-10
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Lovely place to walk around and staff a great help for the garden novices :) The cafe is also a lovely area to relax and enjoy a drink or some grub☺️
Steven Edwards . 2024-05-09
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Just love this place. Great variety of plants.
Anthony Alessi . 2024-04-21
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Great place to go for a good mix of plants can be a little expensive, but that's the world we live in
David Williamson . 2024-04-19
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This place has so many lovely things to buy. Plants and gifts its such a great place to look around. Needed seeds today and also an artificial plant to go on my parents grave, pots were on top shelf and I’m vertically challenged! Steph came to my rescue and also advised me about the seeds I needed. So hope the manager reads this and thanks Steph from me!
Wendy Reynolds . 2024-04-17
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The most helpful and attentive staff, especially David who was most helpful in choosing my plants. WELL DONE SPROWSTON GARDEN CENTRE STAFF.
Lynda Ditch . 2024-04-16
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Fab assortment of plants at very reasonable prices. Plain, simple food at coffee shop. Excellent coffee.
Denise Fisher . 2024-04-14
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Not visited lately Surprised how plants demand such a price ...same everywhere..seeds on our menu these days
David Shotton . 2024-04-13
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Great assortment of flowers and plants. I love visiting at Christmas. Very tasty food in the cafe.
Lynda Evans . 2024-04-13
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Very helpful lady, in the Christmas lights section 💡
Ken Macro . 2024-04-12
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So much choice!! Spent more than expected due to range and quality of goods
robert keeler . 2024-04-11
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Great little centre with knowledgeable staff. Feels somewhat dated compared to others in Norwich. I’m surprised they don’t have a little cafe, they could definitely do with one
Jason Shelton . 2024-04-09
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This garden centre is especially good at Christmas time
Gary Brown . 2024-04-08
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Unfortunately the person taking the order was too busy chatting to a colleague consequently didn't take my requirements although I said it twice and the order was wrong. Asked for a refund and went elsewhere.
James King . 2024-04-04
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Small garden centre but a good selection for sale.
Peter Savage . 2024-03-14
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Cafe lunch Really terrible service. Most disappointing after reading previous reviews. I joined the queue with 3 people in it. 25 minutes to serve half a dozen coffees. At one point 5 people stood around the till pointing at it. I received no apologies. The tea when it finally arrived was with cold mugs so couldn’t be enjoyed hot! The toasted ciabatta was cold in the middle and barely toasted. £23 for a total disaster, I will never use again and strongly urge reconsidering location for a light lunch. Horrendous.
Richard . 2024-03-08
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We sat in the marquee for lunch, and it has seen better days. It was drab, needed a darn good face-lift! The floor was covered in dead leaves, it smelled damp and fusty, overall it was not a nice place to eat. The food is slightly overpriced for the amount you get, I wouldn't say it is the best I've had in a garden centre.
Emily Marskell . 2024-02-17
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Too expensive..I'll stick to b&q
Andrew Marshall . 2024-02-14
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Always nice to go here! Bit pricey but aren't all garden centres! Scones are lovely!
Julie Ramsdale . 2024-02-12
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Cafe had no dairy free cake, so very disappointed 😞
Judy Daniell . 2024-02-05
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A nice garden centre with decent parking and friendly staff. The season just starting to kick off now. Heated under cover cafe area. Didn't try it but looked decent.
Ian Lawler . 2024-02-03
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Coffee, cake and a good catch up
Beth Nash . 2024-01-31
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Lovely place for a coffee and cake. More gluten free choice would be appreciated 👏
Linda Rose . 2024-01-29
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The cafe was excellent, lovely food and good portions for the money. The garden centre was well equipped with tools, lots of extra areas to look at (toys, puzzles, sweets) but lots of empty spaces in the outdoor furniture and BBQ'S.
James Moore . 2024-01-23
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Coffee and scones were lovely. However, we were made to feel unwelcome and obliged/forced to buy food
Rosemary Horton . 2024-01-19
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Cafe review. Most of the seating here is outside or in a marquee which has heaters. In the cold season, customers prefer to sit in the cafe itself, which has settings for about 28 people, at tables for 2 or 4 customers. Unfortunately, my dozen ladies called in this morning at 10 30 am for hot drinks & a catch-up, assuming we could use the marquee as we have done in the past. There were about 6 customers already seated. On this occasion we were met with a reception as frosty as the weather outside. No heater in the marquee option, (although it was still set-up and furnished) & we were told in no uncertain terms that we were in the way and would have to give up our seats to people who wanted cooked breakfasts. We persevered with the hostile reception as politely as we could, as we had no time to find somewhere else to go. It was a social gathering & we had no appetite for an argument. Half of us are local customers of the garden centre. I myself had been in there earlier to buy a bird feeder. We felt very pressured to buy food with our hot drinks & were scowled at if we just ordered coffee. There was a surliness which was quite off-putting today and wasn’t merited. If you are a larger-than-average group, I would avoid this garden centre coffee shop in the cooler weather, unless you are all intending to order a cooked meal. I would have thought that between 10 30 to 12, ordering a hot drink and a flapjack while browsing the store would be quite a reasonable thing to do, and I wouldn’t have expected to be told that I would have to give my seat up to someone coming in behind me who wanted a full English. Perhaps this needs to be posted at the entrance to save customers the embarrassment of being turned away. I have complained before about the toilet block, which often needs maintenance and a clean. This is not a cheap garden centre, it needs to raise its game a little with customer care. It is now part of British Garden Centres, and the change of hands seems to have marked a change in standards on that front.
Amanda Robb . 2024-01-19
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We love this place & have bought plenty of things inc a patio suite, from the Christmas decorations etc to the staff, plants & have always enjoyed your cheese & fruit scones. Hopefully though you haven’t changed you recipe because the scone we had last week wasn’t good, I’m sorry to say that but wanted you to know. The fruit scone was hard & cheese scone wasn’t your normal. We will still come back & give them another try hoping it was a one off.
Chris Newton . 2024-01-15
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Nice garden centre and accepts national garden vouchers
James S . 2024-01-12
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Great garden centre, cafe is excellent. Caters for everyone. Christmas decorations are out of this world.
Betty Boop . 2024-01-11
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Great cafe with selection of hot and cold food. Nice selection of plants and garden implements as well as a variety of gift items.
Richard . 2024-01-04
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Lovely afternoon tea with a group of 6friends. Lovely food and great service from the staff. Would definitely recommend.
Nina Crane . 2023-12-25
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Lovely cafe with a good selection of cakes and a nice atmosphere. Reasonably priced too
Katie Day (Katie) . 2023-12-19
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Just visited sprowston garden centre to buy a Christmas tree and have a bite to eat in the cafe. Ordered a “full English breakfast” has to be one of the most disappointing breakfasts I’ve ever had. 1 piece of bacon 1 sausage 1 greasy hash brown and some cold mushrooms plus half a tomato. When I questioned where the toast/bread was they explained that’s not part of the “full English” and was to be another £2.50 on top. Never have understood why people eat in these over priced cafes at garden centres but thought I would give it one last go. Safe to say I won’t be eating there again and would rather go somewhere that understands the meaning of a “full English”.
Rob . 2023-12-09
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Really lovely garden centre with additional restaurant and dining. The Christmas decorations and layout are amazing this time of year ~ well done to garden centre staff 👍 We had afternoon tea booked for today and it was lovely. Freshly made cakes and savouries made in house, just lovely... We've eaten before and all their other meals are exceptional too. All staff are brilliant and very friendly. Highly recommend a visit to the restaurant and garden center.
Wayne Lowe . 2023-12-07
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Took our 3 year old grandson to see the Christmas decorations etc. It was all lovely, gingerbread house with little chair for kids to sit in, singing reindeer and lots of lovely decorations to purchase.
Julie Field . 2023-12-06
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Wonderful magical place at this time of year. Never seen so many Christmas decorations in one place. My first visit, loved it. Will certainly go back.
Christine Lewis . 2023-12-06
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If you need to see Christmas lights in action before you purchase a set, then this is a pretty good place.
Campbell Jones . 2023-12-01
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Went to return Xmas lights as not the colour shown on box was told as they were not faulty so they do not have to accept them back. I asked what about my statutory rights to return within 14 days and was told by the supervisor nope they do not have to accept them back. They did take them back begrudgingly after explained seeing as they are not the colour advertised they should take them back. Arrogant supervisor congratulations you have lost a regular customer.
PistolPete . 2023-11-26
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Great range of products, staff are friendly and helpful.
Robin Ward . 2023-11-23
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Very expensive but nice garden centre good range of plants nice at Xmas
Lisa Cushing . 2023-11-17
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Good selection of goods, reasonably priced. Restaurant is very good.
Brian Mooney . 2023-11-14
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Fab garden centre and great cafe
Emma Earl-godfrey . 2023-11-12
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Love going to the cafe for a coffee and a jacket potato. Not very fast service, and not a huge amount in the way of gluten free options, but a lovely charming place for lunch and not too expensive.
Caz B . 2023-11-12
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Lovely garden centre CHRISTMAS displays are amazing And cafe is scrummy
wendy tilsley . 2023-11-08
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Small garden centre but still lots of choice, lovely Christmas section and friendly staff in the cafe and garden centre.
Laura Underwood . 2023-11-03
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Cakes and food selection is excellent, and is the quality.
Don Pearson . 2023-10-25
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Lovely local garden centre, stocks everything you'd expect it to and locally produced products. Cafe is lovely to.
Adam Whittred . 2023-10-23
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Christmas decs well laid out (colour coordinated) loads of choice. Staff friendly and helpful. Cafe - food and coffees nice, even have loyalty scheme, staff, again, friendly.
Gail Pollard . 2023-10-21
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Such a wonderful Christmas display
Susan Jacobs . 2023-10-21
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Ok appreciate the time of year but 50% of the space is taken up with Christmas stuff through which you have to navigate through to get to an underwhelming selection of gardening gear.
Steve Watling . 2023-10-15
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Lovely garden centre so much to look at and buy.loving the Christmas displays.
Louisa Lou . 2023-10-14
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Good selection of plants and lovely restaurant.
Andy Saunders . 2023-10-12
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Nice garden centre. Beautiful Christmas display. Had a coffee which was lovely, chose not to eat as I felt it was pretty over priced at almost a fiver for a slice of cake, although they did look nice. Well worth poking your head in to at least enjoy the festive cheer!
Sabrina Fenn . 2023-10-08
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A good variety of plants and other garden asessories . Had a good lunch very tasty
Jane Blight . 2023-09-29
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Went here to buy turf. Apparently they don't sell it ... What sort of garden centre doesn't sell turf??
Rose Clements . 2023-09-03
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Plenty to see, having there reshuffle for Xmas. Lots of people for morning cuppa
Allan clarke . 2023-08-29
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The pancakes were hard and were not fresh. They were all the same sizes and tasted and looked like shop brought.the bacon was not cooked and wad very fatty. I am very disappointed as the scones are amazing. But the young man who works in the cafe called kai is a very friendly member of staff. So that's why 3 star for the scones and service. Stay away from the pancakes .
Erin Tovell . 2023-08-27
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Lovely experience wonderful staff
Carol Daniels . 2023-08-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We visited here for Sunday lunch for a family members Birthday. To say our experience was awful was an understatement. Our table of 9 arrived on time for our table, it took 25 minutes including us chasing the waiting staff twice for them to take our drinks and food order. The food is basic, the carvery is clearly mostly frozen and my partner had fish and chips and was unable to finish his food due to it being very oily. Our children’s chicken nuggets arrived burnt. Having finished (what we did eat) a gentleman who was clearly a manger, then proceeded to ask us several times how our food was, quickly followed by a rude lady who then approached us and told us we had overstayed our time limit and they needed our table for others. We wouldn’t have minded so much, however at this point we had barely been there for an hour and at no point is there any mention of a time limit. In summary, the staff are useless and rude. The food is terrible and the service is a joke. Avoid and save yourself wasting money here as it ruined what should have been a nice family Birthday meal. This place was terrible from start to finish.