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4.5

Based on 339 opinions finded in 3 websites

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Nº 995 in 7028 in City of London, Westminster

Nº 126 of 1079 Other cuisines in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..coffeeold

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My poor daughter wanted to purchase a skoosherz as the sign said £10. When she got to the till she was told it was £18. It’s a special offer only for £10 if you spend money on a full priced bear. She only had £10 left and was made to feel rather embarrassed by the cash assistant. The sign saying £10 and in very small print only with a full priced bear is very misleading. She has autism and this has caused so much upset.she had fallen in love with the green skoosherz. I would like a team member to contact me.

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Joanne R . 2024-08-15

MORE AT Google

Our Autistic daughter asked to go inside and spent 15 minutes just browsing whilst she processed what was inside. The staff were lovely and didn't try to pressure sell anything. After collecting the book, we had come out to buy our daughter had finally decided what she wanted from B.A.B. so we returned. The staff were lovely with her and allowed her to go at her own speed, deciding on all the bear details like firmness, type of heart, talking devices or not, etc. No pushy sales techniques for any of the accessories. We could have left with just the bears if we wanted to. There was a 2 for £35 sale on (for the £36 bears in that section) when we went, so we treated our daughter to two bears. She's now the proud owner of Isabelle and Tom Nook from Animal Crossing and a very happy girl.

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Robedon . 2024-07-21

MORE AT Google

We had such an amazing time at the blackpool branch. We had booked a party for 5 seven/eight year olds and genuinely had such a good time. Look, it isn't cheap but, we had an hour and a half attention by the loveliest staff member (Paige). We played 5 traditional games with several rounds, hide and seek, hide the bear, sleeping lions and Simon says. It was well managed and we never felt rushed. The girls loved making the bears and choosing the outfits. All the staff joined in and laughed and talked with us. We felt welcome and had the best time. I wasn't sure what to expect, but my daughter said it was her favourite day ever and I actually think we got a lot for the money as all guests got a big teddy, outfits and bag as well as playing for well over an hour. No need for party bags. Very glad I gave in and booked the party!

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sarah whittaker . 2024-07-06

MORE AT Google

I was so incredibly nervous about getting my Kuromi plush, but In was met with the kindest staff ever! Extremely helpful and sweet. They made me walk out with the biggest grin ever AND my own birthday cake scented Kuromi!!

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Sakura Flower . 2024-07-06

MORE AT Google

Friendly staff.. trip to blackpool ended up here both days due to neice losing her mini bear so went to replace on second day but ended up with even more.. it's so addictive. Cashier asked if wanted to sign up to membership and ended up with a 10pound voucher which was a bonus. Then on signing up was offered a 10pound voucher for 5pound which was good value. Cashier very friendly she was mentioning you get a discounted teddy when it is your birthday month etc

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Helen Connor . 2024-06-01

MORE AT Google

An amazing experience. Not entirely planned but we wandered in to the store on Blackpool and the reception was excellent. All members of the team were so friendly and informative about what the bear building experience was all about. Our little one was over the moon with the experience. We had a really nice time. Thank you so much to the team. Our little one is hugging his bear tightly as he sleeps 😴

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Emma Stringer Burns . 2024-05-25

MORE AT Google

Really rude member of staff at checkout , totally uncalled for extremely aggressive I had to walk out as I didn’t want to get into an argument infront of my daughter. Never visit this store again.

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Melanie middleton . 2024-04-04

MORE AT Google

we came in and put my fathers last words in a build a bear (it was romanian language) and they removed it and said it was inappropriate, i was fum ing

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Mr Tremz . 2024-03-05

MORE AT Google

This place stinks - highly don’t recommend

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Samuel Mall . 2024-02-25

MORE AT Google

We took Grand daughter on her birthday. It's a great place very friendly staff, plenty of choice for them to choose from..

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David Dixon . 2024-01-22

MORE AT Google

Just went in with friends for a quick look.

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M G . 2024-01-19

MORE AT Google

I just wanted to share with you my experience in the build a bear store in the shopping centre in the centre of Blackpool. All the staff were lovely and friendly but the lady who dealt with us Natasha was fantastic. We went for my little girl as she has just turned 4 we also brought our 5 year old son, they both got bears and some clothes and the kindness Natasha showed not only my children but myself too will never be forgotten, nothing was too much trouble and she was so kind and helpful we left with 2 very happy children, thank you for ending my daughter's birthday on such a happy note, I would love for her to be acknowledged for this by someone in management, it costs nothing to be kind and it will never be forgotten.

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Rachael Robinson . 2024-01-09

MORE AT Google

my partner, myself and our little boy finley came in today to get our little boy his 1st birthday bear, we were served by aimee and she was so so so lovely, she made our little boy smile so much and made our day that bit more special, amazing customer service x

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Klaudiax . 2024-01-09

MORE AT Google

Loved the experience even though I’m 17 still felt so special

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Maya Ridley ! . 2023-12-28

MORE AT Google

We came into Blackpool from Preston today so that my 3 year old could get a birthday bear, the weather was horrendous and my daughter was so grumpy by the time we arrived. I didn’t manage to get the 2 members of staff names this morning, but they were so bloody lovely and had so much patience with my daughter, who was a littler overwhelmed at first and was a little scared of the stuffing machine! But she did really enjoy picking her bears outfit! She named the bear, “Bear” pretty original if you ask me. When we got home she wanted to dress just like her bear 🥹😌 Thank you for being so lovely and taking the time to make sure my daughter had a fun first build-a-bear experience. We will be back for an entire wardrobe!

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Chloe Dudek . 2023-11-13

MORE AT Google

The team in this store are fantastic. Even my 6yr old said those people were great. Every member of the team spoke to both my girls as we moved around the store making them feel welcome and talking to them about their purchases. I wish I had gotten all their names but I didn't unfortunately. To all the team who worked today 29/10/23 Thank you for making two little girls very happy with their bears.

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G Fahrenholz . 2023-10-29

MORE AT Google

Visited in Blackpool. My 5 year old granddaughter really enjoyed herself (and so did I 😊). Staff are lovely.

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Donna Boardman . 2023-10-28

MORE AT Google

Make your very own bear, it's a lovely place for children, there are lots of different outfits that you can buy for your bear

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Nula Nicco . 2023-09-26

MORE AT Google

Took grandchild in she loved and helped too make her monkey 🐒

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Tina Eckley . 2023-09-19

MORE AT Google

Me and my friends went to Build a Bear to celebrate our A-Level Result’s Day by making graduation bears. The staff members were incredibly helpful and made a lovely experience for us!!! 🥰 A special shout-out to Aimee and Jen who were so friendly and even rang the bell for us in the store to celebrate! :)

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Mia Patmore . 2023-08-31

MORE AT Google

Very rude staff and rubbish for the price they charge

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Matthew Blakemore . 2023-08-22

MORE AT Google

It is, as expected, pretty expensive. Having said that, my 12 year old loved it and the staff were amazing

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Laura ROOKE . 2023-08-10

MORE AT Google

Spent too much in 3 bears, my LG 1st time. Great staff

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Mel Jay . 2023-08-01

MORE AT Google

Took my granddaughter here and she loved it. The staff went through the process to build the bear and they allowed her to take her time and choose exactly what she wanted.

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Phil Baggott . 2023-07-26

MORE AT Google

Nice shop for folk with deep pockets. Very friendly staff though who know how to please kids.

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Darren Mortimer . 2023-07-25

MORE AT Google

Very appreciate people lovely staff

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Wendy Whitecross . 2023-07-25

MORE AT Google

My Son loved it he got a few bears as well

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Mambo B . 2023-07-21

MORE AT Google

2very happy little girls 8&5 who totally believed the magic and the stories told by the staff about their bears

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Susan “Suzie” Lee . 2023-06-13

MORE AT Google

Brilliant attentive and caring staff. Amy, Skye and Tommy looked after our little one getting his first birthday near, made it a great experience.

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Jimmy Callagher . 2023-05-14

MORE AT Google

Friendly staff good selection of bears really child friendly

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Emma Balmer . 2023-05-14

MORE AT Google

What a place very personalised bears ror all children. I recently went there for my daughters 1sr birthday the staff are amazing

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Dave bulldog Ward . 2023-04-24

MORE AT Google

Love everything about this place every nanna should take their grandchild here to build a bear its such a wonderful experience to share and to make a memory that will last forever.

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maria benjamin . 2023-03-29

MORE AT Google

get passed from 1 staff member to another. they charge u for every little thing that would think be standard. its very expensive for what it is.

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Heather Smith . 2023-03-15

MORE AT Google

Is supposed to be for the kids.... more adults choosing yep I'm guilty! Quality items not restricted to Teddy bears, unicorn! Even clothes for your new pal

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Garry Davies . 2023-03-09

MORE AT Google

Here with grandkids OMG hyper city lol x

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Steve Warren . 2023-02-16

MORE AT Google

I love this place for all my Disney stitch plush. Just wish prices were alittle cheaper

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debbie gaskill . 2023-02-13

MORE AT Google

Visited today for my son's birthday. The staff were so lovely, very friendly and helpful. Can't thank them all enough for making the visit so special. My one year old even tried to make a run for the door before we paid 🙈🤣 We left the store with two very happy boys with their new additions. The lovely lady on the till noticed it was my son Davids birthday he was wearing a badge and she made a fuss of him and got him a birthday hat and sticker he was really pleased.

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Louise Pennington . 2023-01-29

MORE AT Google

What a wonderful time and experience my friends and I had. Nice selection and staff happy to help to bring our fury little buddies to life..

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Alf Allton-Sherrington . 2023-01-28

MORE AT Google

Went in due to the sound box battery dying. Asked if there was anything I could do as it was a personalised message. Two lovely members of staff (didn’t get names but a man with a beard and a blond lady) helped me and within 15 minutes they had preformed bear saving surgery, replaced the battery, got the original sound back and stitched him up ready to go home. I couldn’t be happier! Thank you so much

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Natasha Grainger . 2023-01-28

MORE AT Google

Really good place to shop for kids

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Davie George . 2022-12-29

MORE AT Google

Me and my friend came into the store today and even though we’re probably too old to be going all of the staff sure we had a good time and they made the process really enjoyable. Tommy in particular went out of his way to have a laugh with us :)

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Lucy Sansom . 2022-12-21

MORE AT Google

Too expensive. Buy a bear, no problem but to dress it and give it a heart. Way too expensive.

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Ian Phillips . 2022-12-10

MORE AT Google

Lovely staff and alot of products to choose from.

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Jennifer Gray . 2022-10-30

MORE AT Google

Does what it says on the tin !!

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Edward Younger . 2022-10-23

MORE AT Google

My daughter had a lovely time building her first bear. Abby who helped her was absolutely fantastic, couldn't of asked for better customer care.

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Stacey Robinson . 2022-10-10

MORE AT Google

Excellent place to visit experience was really good but was alittle expensive

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Anthony Summerscales . 2022-10-04

MORE AT Google

Staff were friendly, attentative and helpful! My boys enjoyed the experience and both came away happy!

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Steph . 2022-09-28

MORE AT Google

Very helpful staff and knew everything about the products

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Kevan Stillings . 2022-09-27

MORE AT Google

Great store staff always really helpful and great with kids

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amanda highfield . 2022-06-18

MORE AT Google

Staff were brilliant with my grandson helped him pick and make his bear. He was over the moon with his bear well worth the visit

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steven massey . 2022-06-15

MORE AT Google

We love build a bear. We was served my a very lovely lady who made sure she kept things gender neutral for my youngest and even helped my eldest who got upset

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Kate Bristoll . 2022-06-05

MORE AT Google

Absolutely amazing staff at this store I've never been to a store with my little girl where they talk to my daughter on her level she was so involved with the staff it was fantastic to see and Tommy was another level he was destined to work for this company even I was mesmerized by his chat about the bears we were buying so overall the best store I have ever been in by far thank you all so much for a wonderful time and your efforts in helping my daughter to have a fantastic time with you x

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Adrian Gate . 2022-05-03

MORE AT Google

Fantastic staff great with the kids

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cheril lord . 2022-02-01

MORE AT Google

Friendly staff great place for kiddies

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Michael Davis . 2022-01-31

MORE AT Google

Wonderful staff made my boys first ever visit so much fun! Thank you 💖

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bw14fc . 2021-12-14

MORE AT Google

Staff were great lots of choice

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Paul Hardon . 2021-11-12

MORE AT Google

Terrible servicio, servido con un aire de indiferencia como si estuviera molesto por tener clientes y no estaba ocupado. El café era bueno que ayudó a compensar esto. No volvería simple ya que hay muchos buenos cafés en esta área (como la Asociación) donde se preocupan por sus clientes

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Ali M . 2019-01-24

MORE AT TripAdvisor

Llegué unos minutos antes para una reunión, así que fui a tomar un café aquí. El barista era muy amable, el ambiente era cálido y el café era excepcional!

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catchthefever22 . 2018-10-23

MORE AT TripAdvisor

El café de Worksop parece bastante obsesionado con su café. Toman mucho tiempo para hacerlo y siempre se sirve con un vaso de agua. Tengo que decir que vale la pena esperar un poco más, el café es realmente bueno. La decoración es fresca y moderna y el lugar tiene un ambiente agradable y relajado. Muy agradable.

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Tim B . 2018-10-06

MORE AT TripAdvisor

London has no lack of high end independent coffee shops. I found this one based on it's high ranking on TripAdvisor, and I wasn't disappointed. I had asked for an americano but they recommended a pour over as superior, and indeed it was. I wasn't sure what method they used, I think it was actually a machine as opposed to a literal pour over, but it was indeed a perfect cup. Interior is bright and simple, lots of local business types grabbing their cup of java (lucky people!) but there's some seating and it's a pleasant break from exploring. Friendly staff, good pastries. Go try it!

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John S . 2018-09-27

MORE AT TripAdvisor

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