Woody's Fish & Chips in Blackburn with Darwen

i would like a refund i tried to call the company but they wouldnt answer so i left it for abit to try it again it was so bad was very cold terrible service i request a full refund please

The prices both on the Sliders website and Uber website were incorrect. Gourmet burgers were 50p more than a standard burger. A standard burger was worth more than their buffalo chicken burger. I spoke to a staff member over the phone who said they would get back to me confirming the type of burger. No response. They describe ALL their burgers as coming in a brioche bun and ALL having 100% groundmeat. For £8 on the Uber eats offer this is what I received. Disgraceful rip off. They couldn't even get the fries proper. Taste like plastic. When I called up to ask how they were charging £8 for a basic cheeseburger, I was passed on from one staff member to another. Eventually the 4th person was the manager who demanded I speak in Gujrati. After telling him I'm not Gujrati, he's just like blame Uber Eats. Last time the pizza was sloppy and the wrong order he blamed the driver. Over the years they have become more arrogant and never ever take responsibility for any mistakes they make.

I was extremely disappointed when the food arrived after 1hour of waiting. Ordered two molten chocolate brownies expecting them to be warm gooey and covered in hot chocolate. Haha no, that’s not what was delivered. We got two freezer stored cold cakes with chocolate on top in a plastic case. Also ordered thunder and lightning ice cream, but instead was delivered death by chocolate, so I rang up to explain they had delivered the wrong flavour to be told they had no thunder and lightning in stock so they just switched it without consulting me first. When I said that I don’t want to chocolate one I could hear them in the background trying to tell me that it’s the same thing when it obviously isn’t! While on the phone I asked if the molten brownies are meant to be cold to be made aware that they are stored in a freezer and sent out cold. As a desert place I expected freshly made food especially for the price!! Also after debating with the guy on the phone that the ice creams are not the same he offered to refund me via bank transfer in which the refund is still not appearing to have been made! Would not recommend. Disappointed! Also why does delivery take 1 hour when it’s literally just frozen crap put in a bag and placed at your front door

Since the old mother redcap changed hands to Stonehouse inns I can honestly say the experience and the food have been nothing else but absolutely amazing. We had carvery all you can eat I had all three meats gammon, turkey and beef and they were all cooked to perfection and melted in my mouth all the veg was delicious and so was the gravy. This was my second visit and it didn't disappoint from the first visit. 4 happy family members and we will be back no doubt. A shout out to the fabulous staff members for looking after us.

Thankyou to Lilly who tidied our table and served our food. Lovely girl.. there was 20 of my family including babies. She looked after us at every part of our meal... the food was good except the fish was a bit overcooked.. batter wasn't too good and no mushy peas 😕 apart from that great !!! thankyou Lilly ❤️