KFC Blackburn - Haslingden Road in Blackburn with Darwen

Half my order was missing, and despite a long queue staff refused to serve waiting customers on their tills making them wait to use self-service.

Order at 9pm for delivery it’s not 9.25pm and still no sign, tried ringing restaurant many times but just rings out,

Absolutely disgraceful food vile not worth killing a chicken for never mind 50 quid. Wouldn’t feed this to an under malnourished dog .

Drive through very poor service

This one used to be touch and go but lately it’s been the better in Blackburn. The food is always good and fresh and hot. Gravy nice and thick

Good food bargain fillet burger meal

Food looked and tasted reheated, loads of dry chips and very dark dry chicken. Rank, it went in the bin.

Ordered a boneless feast and they couldn't even get that right, it was missing the large popcorn chicken and they couldn't even be bothered to put the fries in the individual packets just chucked in bottom of the bag absolutely disgusting we will not be ordering from them ever again as KFC isn't cheap and when item missing and chips couldn't be eaten as just a mush, I'll save my money and order from some where that respects there customers AVOID THIS PLACE

Was not impressed with the service, and the food was bland

Drive through, Family Feast.. NO CHIPS , CHICKEN COLD, GRAVY LIKE WATER..Tkis is what we got when we arrived home..Awful.

Absolutely abysmal service. The place was filthy and greasy when I sat in. Out of the last few delivered orders we've place they've messed we've single one, there's always at least one missed item.

Called in to buy or son a KFC as he was in hospital, he was starving as he couldn't stomach the food there. He enjoyed the KFC. The service was excellent, helping us order on the menu board as I hadn't a clue what to do. I dont have take away so I cant comment on the food, the son loved it tho

Sick to death. having to go back food always wrong .never again. Took grandkids and won't be taking them ever again.the worst food and missed food of the order again what a disappointment

Can't beat a good old zinger burger

I've previously had a few mistakes from this branch, but today was absolutely shocking. All the orders had something wrong with them. Our children's meals had no fries, so we had to give ours to them and have less. The burgers fell apart in the boxes before eating. The gravey in one order wasn't even closed, so everything was covered in gravy. Never using this branch again. Train your staff properly!

reserved the wrong drink was craving a pepsi max and ordered one but instead i got an orange tango.

I got a 4piece chicken with fries and drink 2 pieces of chicken were lovely the other two was awful rock hard couldn't chew so I had to bin them they need to get there act together because no one wants food they can't eat awful.

What a dirty place, tables not cleared, ours was sticky and bits of food, the floor was full of food straws, paper etc. Your feet stick to the floor. The disabled toilet was flooded, the floor swimming in water. Tissue all over the floor, the bin was full. Dirty, Disgusting KFC

Absolutely the last time I’m ever going here… never get the order right…. Thick as two short planks most of em.Ps don’t bother with your meaningless apologies and telling me you’ll do better in the future because it’s been the same for years and you’ve never addressed the issues.Waste of time

burger came on 2 mini buns covered in sauce looking like a child nappy produced it they only hire disabled people who can bare put a sentence together ne ef

very impressed. much quicker than I anticipated. would use again

Whenever I go there's always something wrong with using the drive-thru. Card machine doesn't work, front of house units are useless and slow. Foods relatively OK but for a fast food restaurant it's not fast.

This KFC is absolutely rubbish!!!! Extremely obnoxious staff! Rude and all arguing with each other in the kitchen instead of attending to customers. Food was atrocious! The sauces were off date and they don't sell krushems. Over all absolutely disgusting KFC.

Order was completely wrong through the drive through but we didn't realise until we where home. Paid double for the food that we actually got. Pissed off and won't be going there again !

Don’t bother complaining about items you haven’t received, they keep your money and refuse a refund.

Just spent £65.24 via Uber, missing my son’s box meal. Take a chance every time with this branch and every single time they mess it up. Uber app point blank refuse a refund. How on earth do these people get jobs… there’s us customers keeping you in jobs but your level of service is shocking! Having managed to get through to KSC the next day, the kind lady that answered the telephone was very sympathetic and understanding and explained to contact KFC Care Squad to raise a complaint also gave me reference number to go and collect the missing meal at my convenience. Thank you for your co-operation. May your colleagues be more mindful when packing the delivery meals!

Bad experience, not receiving what we ordered.

This is the second time running that kfc has forgotten one of my items last week it was gravy and this week it was a large popcorn chicken which is £7 I’m not happy at all because my daughter is still hungry.. I then rang up and they said they couldn’t send me another one.

Just awful. Spent £46 here 3 adult meals 3 kids meals, Everything dumped on 3 trays not box meals for the kids none of us knew what was what. The wrap was awful! Soggy mess missing chicken strips for one of the kids meals, We will never come here again the place is dirty.

The hash brown and chicken are over cooked unable to eat had to throw both burgers away only chips can be eaten

Only ordered 2 meals on just eat,and got it wrong,wow,keep up the incompetence.

Only 2 meals and couldn't get that right wow

Chips were cold and dip was missing

incorrect order delivered food cold when I returned incorrect order to store and got home. had to put all in bin due to food being cold

I received someone else’s order and no one answered to fix the problem

Big lad behind the counter needs a lesson in communication. Big useless gimp.

Was missing chips and the Pepsi max from the order

sending out half measures of gravy and chicken fillets cut in half,,,manager of this place needs sacking

No gravy when I paid for it as an extra!

missing 3 fries and popcorn chicken

I asked for no cheese on one burger and it came with cheese

Wish they would go back to the ordinary chips.

Ordered takeaway unfortunately no chips missing off the order so basically got chicken and tub of gravy waiting for a response back from just eat

OrderedBeans and received Gravy when are you guys going to get it Right???

Meal and fries missing!!! Food cold!!

chicken pieces too greasy bag they where in fell apart sorry not a very good report.

food was lovely and hot all order there. definitely ordering again

Paid for extras ended up like £12 an you’ve sent me a normal one it’s an absolute joke you wounder why people use Uber eats instead

imagine sending out a freezing cold chicken fillet burger with half the chicken missing and the lettuce going brown! not to mention it's overpriced for what i got. won't be coming back

Half of my order missing! Basically a bag full of beans leaking through!

I ordered a burger meal but I received 3 chicken strips and no burger

chicken etc is nice, but they forgot the gravy and dips.

Always something missed from order.

Missing chips for mighty bucket for 1, missing bbq sauce for mighty bucket for 1, got gravy for side in zinger box meal, ordered corn on cob as receipt shows. Had to give chips to bucket meal so have gravy not ordered and no chips.

Rude behaviour very bad staff very very rude staff specially the manager worst management smell in toilets long long waits

soggy chips and missing extra popcorn chicken

Every time I order there is ALWAYS something missing. IT IS ALWAYS THE WINGS. Yet this place decides to never forget the fries? This place is horrible!

Food all over inside the bag and cold

My order was missing beans but I got coeslaw which I did not order this happens too often someone needs to double check the orders before they are delivered.

chicken was watery and so was the skin. very disappointing as been a treat for my eldest.

Zero stars not one star Tried to cancel an incorrect order. Rang KFC as couldn't cancel on UberEats. Staff not bothered, no help at all. Told them not to send food out as I am trying to deal with UberEats at same time. Spoke to manager who assured me food would not be sent out. 10 mins later food arrived, refused it and told driver to take it back. Rang them again. Would not listen to what I was saying, interrupting constantly and would not provide managers name. Then put me on hold for 2 minutes and cut me off. Not happy, currently taking this up with UberEats. This happened on Saturday 15/06/24 at 13:30 so thats the shift the staff were on.

I never got the zinger salad or the rice box what I ordered instead they sent 3 zinger burgers which I hate

Entire order was cold, delivery time kept changing but I was unable to track. Also granted it may of been a while since I have ordered a boneless banquet but to receive half the banquet for a lot more cost is outrageous. Will never order again!

Food cold had to microwave it won’t be ordering again 2 orders past 2 nights both cold McDonald’s& kfc dreadful

joke put on notes for burgers to be plain then I phoned and was told they will make sure every burger come with sauce and salad and couldn't be eaten apart from one joke

Good but missing popcorn chicken and spicy wings

I ordered a boneless banquet meal & I didn't receive popcorn chicken. Very, very dissatisfied.

incomplete order what was the service charge for if u xsnt get it right

Order accepted by KFC at 12:30 with an estimated delivery time of about 13:00 but at 13:30 with still no food delivered. I telephoned KFC who said they were still waiting for a delivery driver to attend

missing items, stone cold chips

Half of our food didn’t even turn up I want a refund!

I paid for the botle of Pepsi but I didn’t get it.

Delivery driver was very pleasant and checked details of order. Lovely gentleman

It wasn't the drivers fault it was KFC fault, it said on the app they were preparing the food for over an hour

I cannot tell you the last time I got KFC and my order was correct. EVERY time there's something missing, usually a whole meal isissimg or we are sent the complete wrong order. Time to stop ordering from KFC.

Delivered piping hot & on time, very tasty chicken.

Every time I order, there is ALWAYS something missing. Poor service.

we pay a service charge and delivery and then they miss a whole meal. so I've had to go with out . No use trying to call KFC as they dont answer. and just eat only offer your money back for the food you've missed not even the service charge is returned even though the service failed. bag was open so don't know if the driver helped his self

By food was very hot and very tasty

We ordered 3 box meals, but they only put gravy in one of them! How can you miss gravy!! They also didn’t put any supercharger dips in! Also got one of our cans wrong. How can you get so much wrong?

I thought it was supposed to be sweet chili chicken. Holy carp it was all spice. Burnt my gums. Did I eat it? Eck yeah been a long day at work. I'm going to regret that in the morning.

No dips missing popcorn chicken aswell

Staff friendly but had to wait quite a while .. however the food was hot and worth the wait

Ordered 4 pieces of chicken, only got 3. £2.69 for 10 cold fries absolutely disgusting. Won't be ordering from here again.

absolutely disgusting £40 for 14 piece party bucket and get 10 drumsticks what a rip off!!!! will not order again

How can the same restaurant continuously keep missing items off orders. Absolutely useless this place

Everything was there and cooked properly

If I could give it no stars then I would. I am so disappointed because I have spent £32 on food. Half of the food was missing, we rang them and they said that we need to pick the food that were missing up. Not good customer service at all! I ordered two cookies and it didn't turn up so we rang up and asked where it was and they said " it's not available". Should have took it off Uber/ just eat app!!!

Been here a few times, definitely 3rd best KFC in Blackburn. Place can be empty and most of the tables has drips or bits all over. Probably not seen a wipe all day. Staff more attentive to just eat orders and drivers, thankfully there is still 2 other KFCs who know how to clean and serve customers

Missing one of the two drinks I order and the other one wrong.

Part of my order is missing (regular gravy) and a bbq sauce from the boneless box. Can I be refunded

the food is cold and very very bad 😡😡😡👎👎

Food was over 30 minutes late and was cold! The only thing that was warm was the cans of Pepsi!

not impressed with the portion sizes of this meal will not be ordering these meals again DAYLIGHT ROBBERY!!!!! overpriced very much so husband wasn't full at all I had to buy him fish n chips after this very poor

Vegetarian & Fish food items are very less in choice and should be increased in menu. Handling of Prawns should be separate than Fish as few people have prawn allergy. If possible, HMC / HFA chicken should be introduced similar to KFC Frontier park Blackburn , given the demand of community living around the KFC.

My order wasn’t fully correct but delivery was good

My order is not the right order I have so find else’s

driver never turned up with food.

always manage to miss something off. it's like they do it on purpose. no worries as now somewhere closer has opened up with similar prices to KFC but better food and everything is there. it's almost like the staff are trained leave stuff out of orders.

on time delivered what was ordered food hot driver very polite.