Based on 5.499 opinions finded in 3 websites
Based on 5.499 opinions finded in 3 websites
Nº 286 in 359 in Blackburn with Darwen
Opinions
great nothing cold nothing missing
Suzanne . 2025-04-06
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I don’t know how it’s so difficult to make sure all of the items ordered are included.
Katie . 2025-04-06
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missing items YET AGAIN !!!!!!!!!!! not happy YET AGAIN !!!!!
Julie . 2025-04-03
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Delivery time was 30 mins when order placed. Took 1 hour and 50 mins to arrive and all the food was stone cold when it arrived
Claire . 2025-04-02
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Missing items, delivery twice the time stated.
Andy . 2025-03-31
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not received my correct order only chips and bottle off pepis the chicken was missing this is unexcepable and I will report this to trade and standers.......
Patricia . 2025-03-31
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brilliant tasty food, thank you
Sandra . 2025-03-30
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order was missing items, it was supposed to be a mother's Day treat and my children are still hungry!
Laura . 2025-03-30
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Ordered from the KFC website and the delivery driver turned up and took the delivery code before getting the food out the Uber Eats bag. It was the wrong order (£55 worth compared to the £16 actually ordered, with completely different order numbers) and he said he would go back and sort it. Nothing for half an hour, so contacted Uber Eats. They said that the driver had gone back and would return with the right order. Another half hour passed, called KFC Haslingden Road. They said that the driver had attempted to deliver the second time but couldn't find the address. Not sure how that works given that the address was found fine the first time... Called KFC back, they refused to replace it because the second driver "couldn't find the address" so it was marked undelivered. UberEats also refused to help because the first driver marked it as delivered, even though it was the wrong order entirely. So we still got charged, but didn't get any food at all in the end. So if you want to donate money to KFC, go for it I suppose.
Cat O . 2025-03-30
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Food was cold and no drinks shocking
Molly . 2025-03-30
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Items missing which spoilt the meal as peoples food was missing
Jayne . 2025-03-30
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what a joke. over 2 hours to deliver and the food stone cold when it arrived . probably been left on the side for the whole time waiting for the collection
Whitford . 2025-03-29
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Absolute joke this place I clearly put NO MAYO on the burgers and even wrote it twice and they both come covered in Mayo… it’s happens every time
Steven . 2025-03-29
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Took forever to come and then was stone cold!
Chris . 2025-03-25
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4 wings missing so guessing staff can't count also chicken had no taste kfc is nothing like it used to be very disappointed
andrew . 2025-03-23
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Toby is kind and polite and very helpful
Ryan Stevenson . 2025-03-22
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For the first time in years, they didn’t forget anything. Perhaps the feedback has been acted upon. Thank you!
Rachel . 2025-03-22
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Missing nearly the full order! Shocking! Not answering the phone when calling to complain!
Joshua . 2025-03-21
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Repulsive. I found mould on a chicken tender
Grace Holden . 2025-03-20
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KFC didn't fulfill our order, booked a meal deal & didn't get the fries. won't be ordering there again!!
Janine . 2025-03-16
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Order missing items. No gravy !!!!!!!! S c r e w you kfc.
mike . 2025-03-16
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Everything perfect thank you guys !!
Carley . 2025-03-14
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I ordered 8 peice boneless bucket it's came on time but the food was cold and damaged, I only received 6 peices of chicken the pop corn chicken box was half full the chips was all over the bag and missing, this has mad me really angry and loose my appetite I have pictures if needed, I have always been a regular customer and I have not been happy one bit!
Donna . 2025-03-14
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wrong meals totally unacceptable given the cost
Abbas . 2025-03-13
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half my order was missing and what arrived was cold
Chris . 2025-03-11
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missing items yet again. and cold this place is getting worse every time
Julie . 2025-03-09
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food missing from order yet again what a shock
daniella . 2025-03-09
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food missing from box meals will never order again
Benjamin . 2025-03-08
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late order and incorrect and missing items
Tom . 2025-03-08
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I do not understand how you can forget the drinks really annoyed me
Benas . 2025-03-07
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An 1 1/2 hour wait from ordering and one of the meals was missing.
Denise . 2025-03-05
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Food came 2 hours late and was cold had to wait up for the delivery due to not being able to cancel
Jack . 2025-03-05
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Very polite delivery driver. Food good.
Karl . 2025-03-02
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order not delivered after waiting over 2 hrs.
Sharon . 2025-03-02
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was missing food items from my order rest of the order came cold
Danielle . 2025-03-01
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Items were missing and no refund or resending of missing items
Charlotte . 2025-03-01
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food was cold, drink was missing.
casey . 2025-03-01
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Wasn’t the delivery time that bothered me. It was the fact that by the time I had actually gotten my food it was cold and reheating cooked chicken isn’t exactly ideal.
Caitlyn . 2025-02-28
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Delivery time was changed at least 4 times, food was, not cold but wasn’t even warm, very disappointed
Kevin . 2025-02-27
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Order on time, only half the order was delivered, other half missing ☹️☹️
chris . 2025-02-24
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Shocking service and didn't have anything I wanted. The woman who serviced me was rude, not really helpful. I'd just been to the hospital, it's the last thing you want to happen. I won't be going again
Daniel Marshall . 2025-02-23
MORE AT Google
was stone cold all food we received definitely won't use that kfc ever agein the popcorn wasnt even cooked in middle was just awful waste of money
Concetta . 2025-02-22
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Cold and very small pieces of chicken!
Pat . 2025-02-20
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Arrived on time but items missing yet again, 4x fries and Tango can. ended up using my time and fuel and took it all back to get it rectified, getting stuck in roadworks both ways grrrr, get your act together KFC
tracy . 2025-02-20
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half the order was missing and then can't get hold of them
Jackie . 2025-02-17
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Missed half off amount off food didn’t give me money back and all of it was cold
Liam . 2025-02-11
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forgot hashbrown and cheese and sauce on the burger and got the sides mixed up
Gracie . 2025-02-08
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Item was missing 2 large gravys and regular poocorn
Karen . 2025-02-07
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Food was alright. Service really slow and not particularly friendly. Didn't have all items on the menu and no explanation given when pineapple didn't appear in the kids meal. You know what you're getting when you go here 😂 tasty chicken with a poor service but it's been like that since I was a kid...
Andrew Hajewskyj . 2025-02-05
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watched the driver drive up and down Raven Road past the flats 5 times ! He even said he went back onto Preston New Road 2 times to find his way ! I was stood at door watching him he was on phone to me and still drove past !
Garry . 2025-02-04
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Ordered the 2 fillet burgers with fries x2 but only got 2 lots of fries instead of 4
Ann . 2025-02-03
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Ordered Pepsi Max got Tango Orange, ordered Beans got Gravy and ordered Tomato Dip nothing delivered - do they really not want our Orders???
Barbara . 2025-02-01
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this is the second time something was missing, although only one zinger burger but that was a meal for my husband who doesn't like anything else, last time all the chips and dips were missing, come on KFC get it together!
tracy . 2025-01-31
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£5.25 credit as a “gesture of goodwill” from Just Eat on a £30.21 order. Unable to eat the food on delivery due to the time it took to be delivered.
Lauren . 2025-01-31
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I got food poisoning from a meal there, disgusting place.
Gary Hayes . 2025-01-30
MORE AT Google
The chicken fillet burger was dry, over cooked and i asked for no salad and it came with salad
Marie . 2025-01-30
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Disappointed. Ordered two mini fillet snack boxes and a large gravy. Took it home and discovered we had been given chicken pop corn instead.
Joyce Ainsworth . 2025-01-29
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the food was off just rang KFC they've apologised and said we get a refund from just eat
Anthony . 2025-01-29
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Order was wrong food missing .no coleslaw , no garlic dip and no spicy chicken wings that was ordered
Danielle . 2025-01-26
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Missing one dip a can of tango and free pop corn
cath . 2025-01-24
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Forgot 2 fries when paied for them, not happy
Abbie . 2025-01-23
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Despite leaving directions for your driver he was lost,spoke to him he kept telling me he didn't understand me/my Language.It's totally unacceptable.Food was cold.Only reason I gave the pin number to him was nothing else out for tea.Disgusted!!!
kelly . 2025-01-21
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Never arrived. Over £40 worth of food.
Esme . 2025-01-20
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Very bad experience at all time.. check out every time otherwise any items missing careless staff
Manu Subhakaran . 2025-01-19
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Missing large popcorn chicken but just eat won't refund it !!!
Paul . 2025-01-18
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Won’t be ordering from kfc EVER AGAIN ! When it eventually arrived, over an hour after they stated 20 -30 mins THE WHOLE ORDER WAS FREEZING COLD !!
Neil . 2025-01-18
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so little dry chips, and from four pieces of chicken Dry ! and left 2 pieces for the cat. not impressed at all althou it came hot. I wished I had saved my money.
Micheline . 2025-01-18
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Half of the order missing!! So annoying when you pay for something and don’t receive it!
Becky . 2025-01-18
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I didn’t receive what I ordered and was late
Alesha . 2025-01-17
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Everything needed warning up on arrival.
Jane . 2025-01-17
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Friendly driver and well cooked food from restaurant 🫶
Holly . 2025-01-17
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The chicken fry was soaking in oil. Chicken fry is supposed to be crispy, but it was all soggy bread-like consistency. If i had it a bit more, would be sick from all the oil. They should deep fry the chicken and drain the oil well, and they should avoid having the chicken prepared a long time ago.
Damin Dean . 2025-01-13
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Ordered at 16.41 arrived at 18.42 stone cold inedible
Lisa . 2025-01-13
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I haven't received regular gravy
Tessa . 2025-01-12
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absolutely rubbish only sent 2 burgers so 2 of us had no food didn't sent Amy gravy chips was cold and soggy bread on burger was cold
Chloe . 2025-01-12
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Absolutely terrible this is not kfc as it used to be the chicken coating was terrible (has the recipe changed) the gravy wasnt what it used to be and the chips overcooked and soggy will not be ordering again
Billy . 2025-01-12
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Took 1 1/2 hr to arrive food missing and cold
Nicola . 2025-01-10
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Never revived my order whilst it said delivered after waiting over 2 hours
keeley . 2025-01-10
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completely wrong order arrived, food was stone cold.
Danny . 2025-01-09
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foos arrived absolutely freezing!
Jamie . 2025-01-09
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The food was dry, overcooked, cold and messy. I did not eat all of the food
Marie . 2025-01-08
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Do not order past 9.30 last order for food as cold as outside can't even eat it the whole meal cold £25.00 waste
Jade . 2025-01-07
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Good food bargain fillet burger meal
Mark Leston . 2025-01-07
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9pm and not allowed to eat in. Doesn't close until 11pm but I guess they couldn't be bothered to clean up after us. Threw us out with our food into the snowy night! Orderd chicken wrap, it came with 2 small pieces of chicken strips and 2 tonne of red cabbage?? Wth! Who outs red cabbage on a kfc rather than lettuce! Utter garbage. The 2 guys behind the counter were too busy rating young girls on their phones to be interested in customers! Vile place.
DEBORAH helm . 2025-01-07
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Took a while to come considering thebshort distance and it was stone cold. Doesnt cope well in the microwave so poor overall
Matt . 2025-01-07
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this is the second time I have ordered from kfc and my order is not right and is not what I ordered I'm really upset and will not be using this service any longer has I have not received any support
Sammy . 2025-01-06
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STONE COLD FOOD, burger box open, takeaway box open and burger contents everywhere. Awful service, whoever packed and prepped my food clearly has no standard for good quality service.
James . 2025-01-06
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The food was cold and for what I got the price was disgusting
susan thomas . 2025-01-04
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Did not received my order after waiting for 2 hours
Eleover . 2025-01-04
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I expected quality of food from kfc it was a disappointment won’t b ordering again
Krystyna . 2025-01-04
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Order 2 piece x2.Mash Gravy and corn on the cob.No mash.Extra gravy and only 3 pieces.
Ian . 2025-01-04
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Food is not fresh and no taste..after I ordered I got food within 1 minute
Merlin Siby . 2025-01-02
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Tasted good enjoyed it, finger licking good.
Susan . 2025-01-02
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Missing fries from bucket meal only chicken
paul . 2025-01-01
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Food was cold the gravy waa out of date and the quality was absolutely rubbish. To be fair it is usually good but today it was £30 of rubbish
stuart . 2025-01-01
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Food was cold. Wrap didn’t have any salad and was missing half a wrap. Trilogy box meal didn’t have salad on burger. Corn on cobs cold No rice as ordered And no sauces as order TERRIBLE Request a refund
Charlotte . 2024-12-30
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food was cold chicken burger was really small gravy cold . not impressed at all want refund
Ross . 2024-12-28
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bottle of coke missing not the first time this has happened. You make me wait nearly 2 hours to find out things are missing.
Lee . 2024-12-26
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i’m sorry but my items was finished and i complained nothing happened im fuming
Delta . 2024-12-25
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down as 15-20 mins when ordered took around an hour
Josh . 2024-12-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Great food and great prices as usual from this great place to meet eat and drink.
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261 Opinions
Thick KFC is much improved, I was here in past when it was run by different staff , It's now cleaner with a happier work team. Customer service and food presentation much better, I know it's all in bags and box's, but it was placed neatly as apposed to dumped on the tray . Well done KFC team And a extra thanks to Aelia which I am sure I spelt wrong .thanks