Woody Grill in Brent

4 of us food bought to 3 except me after 10mins I had to remind them about me..doner meat not that great .4 mains 2 starters £92.00 no drinks ordered abit exceptive..

Best people there & lentil soup, exceptional!!

Very friendly staff and lovely food, definitely coming back and definitely recommend it.

Really bad service gif no shit to you as a customer

Great lamb kebab with zesty sauce

Best woody grill IN UK! Beautiful lady's friendly chefs! Well done *****stars

The food was simply great, full-stop,

Great food and customer service

Great restaurant with excellent service and late opening hours. I tried the chicken shawarma and it was very tasty and filling in size. If you are a fan of Turkish food, I advise you to visit it

My regular spot food and staff members are always excellent.

we randomly ended up at woody grill at 12am. It was so nice. The food was good with appropriate prices. They were so generous! We ended up getting so many items with our order :)

Dirty food .. not recommended. Me and my friends got strong stomach issues as from food poisoning. Be careful and do not go to this place!!

This is for Aziz because this guy was never Respect for customer

I like the food. Food is good but need more than 1 staff for the tables. Can get frustrating waiting for ages to.get table service. Looks like woodys is scrimping.on staff. Needs a good refurbishing. Tables and chairs quite tatty and un hygienic.

I visited Woody Grill for a late lunch and I was not disappointed. The food arrived within minutes and it felt more like feast than a lunch meal! The mixed shawarma with chips, hummus and salad and sauces fueled me up for my long journey back to the North West. Definitely recommend this place for great food at a good price.

Uno de mis lugares favoritos en Londres. Servicio encantador, limpio y muy espacioso. Te cuidan aquí. ¡Es mi local y me alegro de que lo sea! Gracias miembros del personal por la comida y el servicio siempre increíbles

Food was really delicious. I enjoyed inn Turkish cafe and tea. Staff is soo polite and all environment is nice, clean, warm. We enjoyed at all. See you again soon.

The food is good, but the service is better. It is all cooked in front of you while you wait. One of the grill chefs is called Aziz. He provides a fantastic customer friendly service. Thank you Aziz.

Best restaurants with fresh food and clean it's 10 star 🌟 from me

The food was delicious and friendly staff

Beautiful Turkish food served with freshly baked bread .. very good customer service.. very polite.. the place is suitable for everyone..

We had a wonderful experience, great service, and details, we don't know how to speak English, but they were very kind in trying to understand us. Hahahaha

I usually eat cooked dishes at this branch and shepherds Bush branch, but I was rushing and I ordered chicken shawarma takeaway I had to throw it away as it wasn't nice at all So I will stick to eating the lamb shank with rice,

Amazing value for money and delicious food

Always good food and good service.. Is ALMOST 20 year's to enjoy the lovely food from this company .. The only change is the price.. But I will continue to come..

Very good atmosphere and very good service 👍

Unfortunately we both got food poisoning when ordering from this place from Uber Eats. When reporting this issue, the restaurant responded - I hope you will give us another chance. Uhm nope, thanks, not willing to get another food poisoning. Avoid.

Really good and excellent value

Spectacular, food was great even at midnight. Never had service that great. Just went in to look at the menu but they were so inviting me and my mates sat down. Service was fast and the food was great. Doner and the baklava were great. Complimentary Turkish bread was cherry on top!

Perfect place to be with love ones

Undercooked chips, over cooked and dry meat plus they don't even listen to your order. I asked for a MIXED meat and chips, they only sent chicken and the meat is dry and flavourless.

Delicious food and friendly atmosphere! Highly recommended

Love this place and mamati is so nice always makes me smile and food is excellent, never had a bad experience

I can’t explain in my words how good was the all staff but Serena was so kind and friendly thanks so much Serena.

Mabati I really appreciate your customer service and the food it was really delicious , and the prices are amazing , thank you so much

Best food on the planet, Nabati and Serina are the best :)

One of the best Turkish/Kurdish I have been too. No faults. Generous with portions and complementary dishes. Iskender kebab a 10/10

Went to eat with family. Price too high for quantity. Everything was super dry. Naan bread was like a buscuit. When i complained they just did not bother. All they take is money. Sub standard quality. Customer service is extremely poor.

The restaurant is beautiful and the food is delicious. I ate there twice and it was a good experience. The employees are courteous and respectful.

Ordered a takeaway and they have given me a roll of burnt bread. Don't fool people it's not nice

Great dine in. Amazing service. Great selection of food.

Food was great, ordered the platter for 2. Cake with lots of meat and great value for money. Salad and bread were delicious and the sauces are very flavourful, loved the chilli sauce! Nice place for a quick meal to satisfy your craving

Had chicken donna and chips Donna was very bland

The food was alright but the lamb ribs weren’t very good.When we asked if they had lamb ribs they said they did have them but later on when we were eating the starters they randomly just told us they have no ribs!! When the food arrived the ribs weren’t very good because it was an uncooked and if you squeezed it you would see blood!!

Nice ,well done thanks to Aziz 😍

I don’t think I could give this even one star. I had the worst experience. I wanted to buy chicken served with sauce and vegetable for takeaway. The chicken pieces are shown as large pieces of a thigh and leg together in one piece and it is meant to be served like this as this is part of how it should look appetising. The guy cut it into two uneven part before putting it in the takeaway container, as the chicken was tender, it fell apart and the thigh bone came off while he’s doing this cutting job. Even worse, he used his hand ( not wearing any gloves ) to do this. I complained and he was arguing that the chicken wouldn’t fit in the container unless he cuts it and he rudely said to me when you eat it you are going to cut it anyway). I went to complain to the one who they said was the manager and he was even more rude. Before I even started to talk he said he has work and doesn’t have time for any silliness. I cancelled the order and left. Worst customer service I ever seen.

My experience was a good and friendly simpatico one I visit this Business one day before before,when I went in I see the staffs and I say where is the manager I see who was the manager but I start to have a laughter, because since I start doing google Maps points this is the first time I see a manager with a map bucket cleaning the floors,if I can say I love to see not the manager stand watching other watching without do nothing please I can double say the time is his hot,be care of the restaurant where it is clean that is why I am doing this amazing work for the health of others I can recommend you to this Woody Grill-Kilburn I only do reviews for this one first I must give my congratulations to the Sheffield that standing around the fighter doing all the lovely dishes ❤️my recommendation Paircan manager ❤️Lais-staff ❤️🌹Siori -Staff❤️🌹I love to see the younger generation working like these staffs make a difference to the future I love them this is my honest opinion to the restaurant that that are clean the service are good and this last reviews are for the chef ❤️❤️❤️❤️🇬🇧Euphemia Christie 🇯🇲🇬🇧 ❤️❤️❤️❤️❤️❤️

Love the place, been a customer since 2007, Chef Mehmet looking after me every time I'm here, highly recommend

Aneeta & Serina were fantastic! I always go here for late night dinner and no matter what time it is, these 2 girls always makes sure that their customers leave with a smile and a stuffed tummy. I definitely would recommend this place, the value and quantity of the food will not disappoint.

Lais gave me a top service, and the food was excellent

I love the food there and they have the best garlic sauce

excellent service especially Lais ! 👏🏻👏🏻👏🏻🫡

very good food, pleasant atmosphere, as for the service, 5 * for the staff but 5+🌟✨ for Lais!👍

I was there a few days ago with my friend…food was really nice and fresh Service was so ready to help us in suggesting foods and helping us especially the girl that works on morning,I don’t know her name just know that she is blonde. Will be back again!

Pircan and fjoryis good staff working in this place very friendly. Food is amazing . Definitely recommend everyone should try their food .

I am a customer in wood grill-kilburn, about 10 years, the reason why I come here remains, all the staff are very good and the food is very tasty and professional food, I congratulate them for their work.

Excellent service, staff are 10 of 10 well done Wood Grill

Nice shop i recommend to come with family

Woodygrill, is the best restaurant ever to me, I always enjoy their food & services, they friendly, kind. I know they try best for all the customers. A few times went there with my friends who's coming from different cities so they loved the food and service. I recommend you guys, please try.

Great service as always. Would recommend

The food here is absolutely delicious! Every dish we tried was bursting with flavor and cooked to perfection. Highly recommend (Special, thanks to Chef mamati always look after us)

Higly recommend , very fresh and tasty food , also the waitress Sneha was so nice and friendly..

Half cooked chicken and meat. The taste is awful. I will never visit again this place. The kids burgers are stiff and hard to eat for minors. Things have to change if they want compete other Turkish restaurants in Kilburn high road.

Rude man at the front thinks he is in his country still has no respect whatsoever

I have been a regular customer at Woody Grill for quite some time and have always enjoyed the quality of the food and service provided. However, my recent encounter with a staff member has left me deeply disappointed and frustrated. Upon calling the restaurant and politely requesting that it was possible to include some hummus with my order, I was met with a shocking display of rudeness and disrespect. The individual on the phone proceeded to berate me, questioning my ability to read English and insinuating that my request was unreasonable. His condescending tone and unwarranted accusations of not paying beforehand were not only uncalled for but also completely unprofessional. Despite feeling taken aback and disrespected by the staff member's offensive remarks, I chose to remain composed and refrain from escalating the situation, as I was concerned about the integrity of my food order. However, the unpleasant exchange had already tainted my dining experience, and I found it challenging to enjoy my meal due to the lingering sense of discomfort and disappointment. Having been a loyal customer of Woody grillI had come to expect a certain level of courtesy and professionalism from the staff. The fact that this incident occurred during a simple request for an additional item speaks volumes about the lack of training and customer service standards upheld by the restaurant. While I understand that every establishment may have occasional lapses in service quality, the blatant rudeness displayed by the staff member was unacceptable and has irreversibly tarnished my perception of Woody Grill. The negative impact of this encounter on my overall dining experience has led me to the decision that I will no longer be patronizing this restaurant in the future. I sincerely hope that Woody Grill takes the necessary steps to address this issue and instil a culture of respect and professionalism among its staff members. Customer loyalty is built on mutual respect and positive interactions, and it is imperative that such incidents are not brushed aside but rather used as opportunities for growth and improvement. In conclusion, the unpleasant encounter I had at Woody Grill has regrettably soured my dining experience and deterred me from returning as a customer. It is essential for restaurants to prioritize customer satisfaction and uphold the values of respect and courtesy in all interactions to foster a positive and welcoming environment for patrons.

I recently had an incredibly disappointing experience at Woody Grill that left me utterly appalled and disheartened. As a customer who values good service and positive interactions, the level of rudeness and disrespect I encountered during my visit was truly shocking. Upon ordering a lamb doner at the counter, I was met with a man whose demeanour and attitude were nothing short of appalling. His dismissive and disrespectful behaviour towards me as a customer was absolutely uncalled for and completely unacceptable. The lack of basic courtesy and professionalism displayed by the man serving me was deeply troubling, and it marred what should have been a simple and pleasant dining experience. Despite my attempts to remain polite and courteous throughout the interaction, the man's rude demeanour persisted, casting a dark cloud over what should have been a straightforward transaction. The blatant lack of respect and common courtesy exhibited by the staff member not only soured my meal but also left a lasting impression of disappointment and frustration. As someone who believes in the importance of providing excellent customer service, I am genuinely appalled by the treatment I received at Woody Grill. The man serving me not only failed to meet the most basic standards of respect and professionalism but also managed to create an uncomfortable and unwelcoming atmosphere for customers. It is disheartening to witness such behaviour in a service-oriented industry, where customer satisfaction and positive experiences should be top priorities. The man's rudeness overshadowed the taste of the lamb doner I had ordered and left me with a bitter aftertaste that no amount of flavorful food could mask. In light of this regrettable experience, I must express my disappointment and frustration with the service at Woody Grill. As a customer who values respect and courtesy, I can not in good conscience recommend this establishment to others, as the lack of basic manners and professionalism exhibited by the staff member is simply unacceptable. I sincerely hope that Woody Grill takes this feedback seriously and implements measures to ensure that all customers are treated with the respect and kindness they deserve. In a competitive industry where service quality can make or break a dining experience, it is crucial for establishments to prioritize customer satisfaction and uphold the values of respect and professionalism.

Every week we go at least 2/3 times there because they are open till late, not only we go we introducing to new people but unfortunately we are facing little weird for one staff the old guy I think his name is Aziz every time we do gives tips but if one or two times we miss then he come across very rude. A part from him all other staff are very friendly and kind specially the Cheif is the gorgeous , very energetic and very entertaining guy we go there for him only.

The seabass they served me was soggy and didn't look fresh at all. I decided to complain only after I didn't feel very well. Therefore the day after. And they didn't do anything, although I was eating there quite regularly. I WILL STOP TO COMPLAIN ONLY WHEN I WILL BE TREATED FAIRLY.

La comida y el servicio al cliente fueron horrendos. Era viejo para no pedir ketchup y me dijeron que me fuera cuando pidiera sal. La comida no se podía comer sin un poco de sabor. Me sentí tan irrespetada.

Lamb doner war good, otherwise the service was extremely slow.

We went there based on good recommendations. But I seems that since that time everything got worse in this restaurant. 1. Food. In general it was not very good. Salad with vegetables too oily, lamb kebab was not cooked properly! The taste was awful we didn't finish it. Finally we had burp with stomach ache all remaining evening and next day after this meat. 2. Service. The worst I've experienced. First of all this place is very dirty and they are not care much about it. Especially the toilet, I wanted to use it with my little kid but it was very dirty - paper all over the floor, bugs flying around and no toilet paper at all! When I asked them to put some they told me it's finished! How come it's possible in a big restaurant! I believe they are not much care about cleaning everywhere. It is not acceptable! I will never visit this place again and I believe Food standard agency should definitely visit them, because they rating should be no above 2/3!

Horrible experience, me and a friend had stomachache and diarrhea after eating my dinner at this restaurant. Complain is going to be registered with the local council to investigate the matter further. Do not even try this restaurant at all.

Excellent Food fair portions good friendly staff. Highly recommended premises

The problem was, we saw hair in my food which wasn't hygienic at all & there were a lot of charcoal at the buttom of the bread that was given to us and we outlined all these problems to the staff, and they shrugged their shoulders and said they did not know what to do about it... It's poor customer service because hygiene should be top priority, which unfortunately, this restaurant does not follow and its very dispointing when none of your complaints is taken into consideration. So I'd just beware of this company.

This shop has been 1 off for me, you can expect good food service and very polite staff.

I was invited by a family member. Meats are amazing, plate with mixed starters (beans, salad, dolma etc...) possible but nothing special. Toilets were really dirty, atmosphere so so, music to loud and whole plece would need to be refreshed and scrubbed (tables, sits really ugly and old). It was really busy and seems that they are understaffed as waitresses nice but where running like crazy and really not able to accommodate everything on time, like second drinks order (we had to wait very long). It's really worth to try meat dishes if you are around but because of overall expierence it's not a place where I would specially go to eat as a place of my choice or return to.

Food was ok. Service was ok. Tea was good.

We have only taken away from Woodies - but we are always warmly greeted and well looked after (we are offered a tea) whilst we wait for the food we ordered to be cooked. Diners there look content. The service seems cheerful and efficient. We think the lamb and chicken shish with rice and salad are superb and so is the accompanying rice and bread. The sides we often have e.g. humous, aubergine and cacik are delicious. We give ourselves a treat at this inexpensive restaurant once a month.

The staff are very friendly and professional I highly recommend the Service in the restaurant.

Ordered on Uber, stale baba ganoush, overcooked chips, not good

Ordenado en Uber, comida rancia, evita. Chips demasiado cocidos, rancio, baba ganoush no comestible. Desperdicio de dinero, evita. La zona de Kilburn sirve comida de mala calidad.

food was good but customer service was really bad. The way she talked was really disappointing. I don’t think we will visit over there again

Myself and my Husband came twice . We really enjoyed the starter we received to the main meal and fresh orange juice we had with it . I wish I took some pictures to add. Very authentic meals and dishes and even the waitresses were very lovely and attentive . We will still come some more times . This place is a must go

One of many locations in the neighborhood. Sit in or take out. Lamb > chicken, but both are good.

My oh my , its was perfect , everything ! The food, the price , the service . Fantastic . See you again soon ! Very soon !

one of the best turkish halal restaurant in the area... The taste is very good compared with other similar ones. Staff is friendly. Cooked food is served fresh and sizling.

Had a nice bday dinner here with Friends

A place with extremely good and clean tasting food. To receive a delivery from them is very satisfying, all instructions are followed and delivered with excellence.

Excellent freshly prepared food in good portions. Courteous service. I would recommend full-size dinner 🍽 on the table.

Food was delicious, poor hygiene was the only issue I noticed

Tell your staff not to scratch their heads and then touching food. So unhygienic. Touching heads and nose and mobile phones then touching your food.

This restaurant recycles customers food that is not eaten and also the Heinz ketchup bottles they just refill with a cheaper brand deceiving customers. Very immoral people

Disappointing Uber eats order the chicken wings had hair and looked slimy don’t feel so good after eating neither (I was hungry) if you can’t cook or clean them properly stop making them buy one get one free and care about the quality

One of the nicest kebab I've had in a long time. Really friendly and helpful staff. Will definitely be going back next time I'm in the area

Thank you mabati best chef ever

10/10 grill… great ribs, chicken wings and salad and 11/10 bread…

Words fail me here when I attempt to express the love I have for this establishment. There is a photo of me somewhere when I'm about 9 with my face covered in hummus at this very place. My father has taken me here for a very long time and it is close to my heart. However I went with just a friend recently and got thoroughly entangled with kebab for about 20 quid a person (drinks and food) with stuff to take home. Find that elsewhere in London at any reputable establishment with such amazing tasting food and I'd struggle to believe it. Not to mention the bread and dips you are given before your meal and the tea and baklava you are given after- which is complimentary. Many more years of success for this restaurant I'm sure!!

Easily the best kebab in the Kilburn area. Great dine-in experience too.

Cheeseburger at 3am on a Easter Sunday? Don't mind if I do!

I was really disappointed with the service I received today! I ordered my food at 1800, we didn’t get it until 19:05. Waiters and waitresses were severing other tables, with the exception of us, even though others came after us. After making so many request for food eventually it came, it was almost thrown at us, without cutlery’s or plates, they didn’t offer any drinks. Whenever I tried getting attention of the waiters they ignored and walked off. We had food without any water, cutlery and plates, I didn’t want to beg for service or food when I am actually paying for it. We had tiny bit of the food, paid for it and walked straight out! I was really disgusted by service, never in my life received such service. I wouldn’t recommend this restaurant to anyone!