Based on 102 opinions finded in 3 websites
Based on 102 opinions finded in 3 websites
Opinions
We ordered via Deliveroo and then telephoned to confirm that our order would be gluten free. Our order arrived with two items that contained gluten! This is poor customer service and should not have happened. In addition having called in to say that we were gluten free, this was clearly ignored and topping up the rice portion would have been a kind gesture towards keeping customers happy - and yet there was no consideration and gluten items were added instead. Total order exceeding £35 and was not worth it at all. Woodlands Hampstead please review your practises and policies because they are losing you customers as is your attitude. FYI - had we eaten the gluten items we would have been very ill. You need to pay attention to allergies or don't produce a gluten free menu.
customer8882017 . 2020-03-12
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We booked a table midweek and it was a nice warm atmosphere in the place.We got some drinks -loved the glasses the waiter gave us! We’re trying to eat more veg and were explained the menu nicely by the staff.We ordered the Mix grill and Keema Dosa to start and thought they were excellent! But the best dish for us was the Paneer Tikka Masala! I don’t eat much Indian (my partner does) but this was brilliant! Lovely gravy -had to order another to take away! Anyway good job to these guys- we’ll be back !
MacJonesy . 2020-03-01
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- A las 2 horas de haber salido del restaurante, todo el grupo de 6 personas estaba enfermo. Esto duró 24 horas (malestar estomacal, etc.) - El servicio era deficiente a pesar de que comenzamos como los únicos clientes en el restaurante (a las 7 pm). Una vez que el restaurante comenzó a llenarse, el gerente dijo que no tenía tiempo para traernos yogur, lo que pedimos porque los platos eran extremadamente picantes. - El restaurante en sí tenía un olor desagradable desagradable EVITE a menos que desee un dolor estomacal para el postre
MTravels . 2020-02-20
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Por lo general, no escribo comentarios, sin embargo, después de visitar este restaurante muchas veces, sentí que tenía que compartir mis excelentes experiencias. La comida no solo es excepcional, la administración y el personal son muy acogedores y no pueden hacer lo suficiente para asegurarse de que disfruten. También he ordenado llevar lejos de Woodlands. Nuevamente, la comida llega fresca y caliente. Amo este lugar.
Mark U . 2020-01-25
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Excelente comida y servicio excepcional. Aparcar un poco difícil pero no es culpa del restaurante Me encantó nuestra noche fuera
Skyla249 . 2019-11-30
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We were looking forward to our dinner at Woodlands in Hampstead yesterday evening after a fantastic meal in their Marylebone branch and a delicious take away from them but we so disappointed.The restaurant was totally empty which was more than strange for 8pm on a Saturday evening.They continually made errors in our order, I ordered from MY vegan menu, that they had given to me but they brought our dish with yoghurt saying I hadn't made the order. They brought a salty Lassi after my friend asked for a mango one. My friend was very specific in asking for a mild spinach curry and was served a dish that was so hot my husband couldn't eat it either. Then to finish off two of us asked for a Chai tea with NO sugar, well as you can imagine, it was sickly sweet. On top of all of that, they didn't change the cutlery and at the end of the meal they left the table covered in food.The food was good, some of the dishes at least, the vegan Rogan Josh was just Jackfruit in a basic tomato sauce, I didn't realise that was a Rogan Josh, or is it not?We didn't pay the service and on exiting the restaurant the manager turned round and commented, "Well, you can't please everyone"Don't quite get that comment, were we just expected to take what we were given and pay?
sharon f . 2019-11-17
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I came for a late lunch with a friend. Everything we ate was good but I would recommend the Dosas - lentil pancakes. The staff are knowledgeable about the ingredients and helpful if you have allergies. The restaurant was closing from 3pm to 6pm, but I understand that they will now be staying open all afternoon and evening. We found parking in Hampstead is a very difficult without a permit but I understand that staff may be able to help if you call the restaurant in advance.
Simon L . 2019-11-05
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Had a very good meal there this evening. Great starters, but dosas in particular are fantastic. Friendly staff. Nice to find a vegetarian place that is so tasty. Will define go back!
ClementFraud428 . 2019-10-23
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Great service and wonderful food. Starters and Mains were really unusual and tasty. The waiters were super helpful and friendly. The pistachio &saffron ice cream and carrot fudge puddings were fantastic
Cheshirecheese582013 . 2019-10-16
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Was recommended this restaurant by a friend and what a great choice. If you want service then you'll get it here. The manager gave us free dessert just because it was our first time. The atmosphere is warm and amazing.
Rjdtravel . 2019-10-04
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You actually need a magnifying glass to read the filthy photocopied menu ! Complaining to the manager made no difference as they are proud to have this filthy , unreadable menu.
627nishitd . 2019-10-01
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A great variety of South Indian food with very friendly staff. The location means you don't get much passing trade but its well worth a visit. They specialise in Dosas and as well as the traditional ones they also do semolina and millet bases. The food was delicious and the bill worked out at £20 per head. Highly recommended
mally1mally . 2019-07-29
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6 of us went quite late and we were made very welcome. We had a New Yorker with us who was vegan, gluten and lactose intolerant etc and she was catered for happily. The food was excellent - dhosas etc. Fresh mango ice cream fabulous.
markbU9769HR . 2019-07-12
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Soy vegano y me encantó tener un menú vegano muy completo, ¡fue una delicia! Pero. . . . He estado aquí en el pasado y lo recuerdo como bastante bueno.
cathames . 2019-07-03
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La comida era simplemente excelente! No soy vegetariano, pero visité con un amigo vegetariano. El servicio fue muy alegre y atento. El entorno es minimalista y confortable. El menú no es exigente y puedes elegir un menú fijo con un poco de todo lo que hicimos.
Jade C . 2019-06-05
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We tried both the Madras and Delhi thali and very much enjoyed both. The masala dosa was as good as any in south India. The butter naan scrumptious, the dal makhni delicious, and the tarka dal was to die for. The masala paneer yummy, and the polow fragrant and delicately flavoured. The service was excellent.
656JB . 2019-06-02
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¿El restaurante Woodlands (sucursal de Hampstead) es un hermoso restaurante indio puro y puro?
surecasimba . 2019-05-31
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This chain of Indian restaurants makes it difficult to miss ghar ka khana. Tried every possible dish here. Despite being a vegetarian restaurant. The paneer tikka masala and the onion rava masala dosa is a must try.
daviddacosta8 . 2019-03-13
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Have been coming here for years, the veggie / vegan options are great and the food is always delicious. Friendly, helpful service
eray201 . 2019-03-03
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Walked in of the street, after walk on the Heath, delighted by pleasant and friendly staff, and excellent food. Dosa was fantastic. Thoroughly recommend.
Richard S . 2019-02-24
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Popped in for a post Christmas lunch. It was our second visit. Nice friendly service and a good selection of Thali’s, Dosa’s and other treats. I remain baffled by some of the other negative reviews. It works for me.
JPC-pro . 2018-12-28
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A regular for us. Excellent tasting vegetarian Indian food always cooked to perfection and care. Service friendly. Price just right. Highly recommended for vegitarians or people with vegitarians as friends!
Bobbybray . 2018-12-04
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Vine aquí para una comida con amigos, con altas expectativas de las visitas a los otros dos Woodlands en el West End. Sin embargo, la comida no era estupenda, está bien, pero no es muy diferente de lo que obtendría en cualquier otro restaurante indio de high street. Realmente me gusta la comida del sur de India y esperaba algo un poco diferente. Solamente tres mesas estaban ocupadas, pero eso parecía un poco demasiado para el personal, que venía a las 10: 15, estaban felices de sacarnos.
Richard B . 2018-10-03
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I've been here twice. Good food, friendly prompt service. Much better than the busier places nearby, just a shame it isn't busier
Sensible68 . 2018-09-26
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Hemos estado en este restaurante por primera vez. Agradable y limpio, se mantienen buenos estándares de higiene. La comida fue excelente en sabor, textura y presentación. Sin embargo, el tamaño de la porción era pequeño o un poco en comparación con las cargas. Sin embargo, me pareció un poco más caro que los restaurantes de más de cinco estrellas en la India. El estacionamiento es casi imposible. No hay estacionamiento disponible, que también es un problema. El personal es amable y cortés. Buena experiencia en general, pero un poco caro.
Jaydev V . 2018-08-20
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Un par de pizzerías cerca estaban muy ocupados, pero pensamos que lo esta. Otra mesa fue tomada. En los días más calurosos del año hasta ahora, me pareció que el apple recién exprimido, zanahoria y jengibre zumo. Me informaron que no podían hacerme una!
CarpKush . 2018-05-07
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Delicious vegetarian Indian. A regular for us. Always lovely service and delicious food. Genuine Indian vegetarian. Difficult to park but well worth finding a space. Perfect for vegies.
Bobbybray . 2018-02-06
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después de visitar los bosques de Hampstead, la comida al principio parecía muy refrescante. pero, cuando traté (y fallé) de pulir mi masala dosa, me encontré con un impulso incontrolable de agua. Cuando me dieron la factura, descubrí que era un precio monumental para el agua. al principio, los bosques se sienten como un agradable y tranquilo restaurante indio en el oeste de Hampstead, ¡pero cuidado! como yo, tú también serás absorbido por una pesadilla de carbohidratos. Esa noche, mientras amamantaba mi dolorido estómago después de comer mi peso en poppadoms, todo el sentimiento es que solo puedes ir una o dos veces al año, por temor a la obesidad.
Sky Q . 2018-01-27
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Called ahead and was reassured there were options. Upon going to the restaurant with allergies of all dairy products and gluten I was given an actual VEGAN MENU with many cheese dishes and when brought this to the attention of the MANAGER he insisted the paneer is vegan to try and prove a point he went a spoke to the chef and then came back and told me if actually was not. He then told me other dishes containing gee were safe. In the end I got something very simple and listed as gluten free, I have been violently sick all night since. The lack of care shown whilst we were there was pitiful. I only know I was given wrongly listed dishes because of my allergies, I just feel bad for the vegans that must eat there on a regular bases and have no idea. I have since checked there uber eats menu and it’s also listed paneer and yogurt as vegan. The owner should be ashamed.
Nadia_Geo1 . 2017-12-18
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I read a brief review of this restaurant in a "throwaway" tabloid and spent some time looking for it - although it was close to where I was staying, it was off the high street on a side street with which I was not familiar. Worth the search! I especially wanted to eat here because they have a vegan menu - and it isn't easy finding vegan food in London! I was please with my meal (a vegetable dish with a spicy tomato sauce, rice and garlic naan bread), found it tasty with the vegetables perfectly cooked and the naan hot and fresh! I hadn't expected the "heat" of the tomato sauce - although I like hot food, it might have been nice if the menu had mentioned it! Service was excellent.
Dee P . 2017-09-09
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Me comí mi primera dosa en un pequeño café de keralan en Thornton Heath en unos 1977. No me di cuenta entonces que pronto me convertido en un vegetariano, y cuánto placer que el simple dosa traer conmigo a lo largo de los años. La otra noche, mi compañero, sugirió fuimos a bosques. He comido en muchos de los "famosa" restaurantes indios en Londres a lo largo de los años, viajé a la India arriba a abajo, pero nunca había puesto mis pies en un bosque antes. Es una experiencia maravillosa, muy recomendado a todos compañeros y veganos verduras por igual. Sencillo, buena comida, bien presentado. Ambiente agradable. No es demasiado caro, teniendo en cuenta su ubicación. Fuimos acompañados por la hija adolescente de mi socio, un notorio quisquilloso con la comida. Felizmente ella comió su masala dosa y para mi sorpresa demolió un Dosa desierto nutella. Sí, el hacer esas! Para adultos otros, desiertos más tradicionales están afortunadamente disponibles. Lugar encantador, sin salir de mi manera de comer allí.
SriGungaDinJi . 2017-05-24
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He estado yendo a este restaurante con mi familia durante muchos años siempre excelente comida y servicio. El personal es profesional y amable, y siempre apuntamos a favor.
R G . 2017-04-18
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Comimos el viernes por la noche y cuando llegamos justo después de las 7 de la tarde en el restaurante era muy tranquila. Sin embargo, a pesar de la falta de atmósfera, la comida estaba muy rica y el camarero y el gerente eran muy atentos y ofrecieron información y entrada en el menú. Yo tenía una rava dosa masala, que era preciosa y un delicioso lentejas negras dal. Genial para veganos. Lo recomendaría!
K W . 2017-03-27
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Se les olvidó el componente principal (patatas) en el plato que pedimos y la dosa dosa estaba pasada. Se negaron a aceptar que habían cometido un error por más de 10 minutos, y luego se negó a hacer nada. Por lo menos yo esperaría que nos proporcionaron las patatas una vez que reconoció su error, pero se negaron.
s101p . 2017-03-23
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Así que sé cómo se obtiene esa sensación de que cuando algo sale mal es sólo el comienzo de una serie continua de eventos que siguen peor? Así fue con nuestro viaje a bosques.
David L . 2017-03-09
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Restaurant indien un peu désert le dimanche midi.
jethro9992 . 2017-02-16
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Very exited to find an Indian vegetarian in Hamstead. but sadly a little disappointed. The food was ok, the Dal that we ordered was very mild and not spicy which we liked. The Sag Paneer was ok but really had not much taste to it. The Roti was ok, all in all not very delicious. The service was shocking. It was a completely empty restaurant with 2 other table occupied, and the main took far to long to come considering there was no one else in the restaurant.I wont be going back again, sorry.
VenetiaTuckey . 2017-02-14
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Went last night with my wife and the restaurant was buzzing. First time we have been and we are quite glad we tried this. Their menu had tons of variety and as vegetarians we really appreciate a good place to eat. Food was very flavourful and we will keep coming back as this will be a new local favourite for us. Customer service was very good too and the staff really took care with us as my wife is vegan. We are looking forward to coming back to explore more dishes from their menu.Great find for us in Hampstead!
Aseem B . 2017-02-05
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Came here on Thursday 2/2/17 for a friend's birthday celebration and they really enjoyed Woodlands, birthday girl was delighted that I introduced her to this beautiful hidden gem of an Indian restaurant in the heart of Hampstead.We Absolutely loved the food and the new decor is really charming!! I always Love coming back here for a guaranteed night of delicious food, a great ambience and very friendly and commendable service. Definitely going to visit much more often! And my friend already says she will be back once every couple of weeks at least :) Thank you to the Hampstead team & keep up the lovely flavours!
Meghna A . 2017-02-05
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My family are vegetarian so we researched this restaurant and walked a considerable distance to go there on a cold Friday night two weeks ago. We should have noticed the place was empty compared to the other restaurants in Hampstead but hindsight is a wonderful thing. I cannot think of anything positive about the experience so will not waste your time. My biggest gripe was the compulsory 12.5% service charge they applied to the bill which wasn't even printed on the menu or or the entrance. When I queried such a charge the waiter said it was compulsory and I must pay. I will never, ever go into this place for what was such a poor experience, over inflated prices and lack of transparent practices.
barrymarsden . 2017-01-27
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Staff spend most of their time chatting at the bar. They forgot the beers, had to remind them after waiting for 10 minutes. Poppadoms didn't appear either. Had to ask again, they eventually came with our starters (rather than as an appetiser) and one was burnt. Then waited a further 40 minutes for our main courses which again we had to ask for. Meanwhile delivery drivers coming in and it picking up deliveries. It's curry, it's not complicated. Better to order through deliveroo and enjoy the comfort of your own home. You'd at least be in with a chance of eating when you'd expect to eat then.
Rose D . 2017-01-13
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After looking for a vegetarian/vegan restaurant to visit in London we decided on Woodlands. The menu is particularly good at providing very clear information for any food allergies that you may have. In addition there is plenty of choice on the menu. The waiting staff, Sadhia and Ajay, were really friendly, helpful and explained the food options happily for us. We had to get up to order our drinks even though we were the only two people in the restaurant. The food arrived fast and it was really tasty. We especially enjoyed the Dosa's we ordered. We also had the Vegetable Jalfrezi which was nice and spicy.We got up to pay rather than paying at the table and realised the day after that they had added a £7 service charge to the total. We didn't get an itemised bill nor did they inform of us this charge, so we tipped £5 on top of that. We feel that this service charge was excessive and after leaving a tip also they should have let us know. Otherwise, the actual cost of the food itself was reasonable.
timreilly217 . 2016-12-18
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We all love thete food so much stuff was so helpful as we have kids with us they give us extra attention, it was good to be there we will definitely go there again.
biborno n . 2016-11-22
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Was a delicious meal with a lovely authentic South Indian menu. Lots of innovative items we haven't seen in other Indian restaurants. Staff was very friendly too. Some reviews on here are so misleading. So glad we went! Will definitely return regularly. Huge thumbs up for a yummy and wholesome meal! Thank you woodlands team :)
Meghna A . 2016-11-21
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Me and my husband went there 6th of November for dinner that was our first time in any veg restaurant we just simply love there foods
Thasan86 . 2016-11-21
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Visited with family on Saturday lunchtime before Diwali.Authenic regional Indian veg choices (three types of dosa batters) was but service was slow even though restaurant was only 25% full at the time.Also brought incorrect choice for one of our party.NB.Parking is an issue here as in Hampstead Village so you need to find an available metered back street.
Palais1968 . 2016-11-13
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I had dinner at Woodlands tonight with my boyfriend but we ended up feeling slightly freaked out by the service. Firstly one of our main courses didn't arrive and so we politely asked the waitress where it was. She didn't understand and just said they were a vegetarian restaurant and they don't do chicken (!) As we are both vegetarian we knew this but got there in the end by pointing to menu etc. The main eventually arrived a long time after everything else.Then we asked for a box to take extra home and she started clearing everything away - my boyfriend had to take the dish from her to make her understand. After this the table wasn't cleared for ages.The final straw was when I went to pay by card and the waitress requested we pay £10 or £20 by cash, which was weird enough but when asked why, she replied for "window cleaning and petrol" (?!!!!) which we had to get her to repeat twice as we couldn't believe how rude this was. Very dodgy - maybe tax avoidance?Finally I just paid the whole bill by card - almost £50 (no alcohol) including a 12.5% service charge and got out before anything else went wrong, I feel cheated and ripped off!It definitely wasn't worth the price paid - go to Southall or Wembley for better South Indian food at the fraction of the price; we certainly will be in future!
N C . 2016-08-09
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We previously visited regularly and service was good but now poor. Firstly waitress got our order wrong. A Dosa arrived with a strand of hair so we had to send if back and finally our main courses arrived at different times. Not a good dining experience. Not worth the money I had to pay. West end prices for poor standard.
preenalshah . 2016-07-17
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We decided to have early Sunday dinner here since we are familiar with Piccadilly branch. When we arrived at 18:30 we were the only diners there and when we left at 20:00 we were still the only diners. I think it is a shame because restaurant is not as bad as other people described it. We ordered thali, dosa and paneer dish and all dishes were really tasty and hot (some reviewers complained about cold food). Service was helpful and the only negative I can say is they did not have any fresh juices available. I wouldn't take there my partner for romantic dinner, it is too ordinary for that, but is perfectly fine to satisfy your curry cravings. And in my opinion prices are completely acceptable too. I am also not fan of having service charge added to your bill automatically but it is your choice if you pay it or not.
komodo8297 . 2016-07-13
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First visit... Really superb meal!Very fine light and exceptionally tasty food in a relaxed setting.
Martlee8 . 2016-05-30
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I went here with friends for my wife's Birthday. Firstly, if you want lassi don't come here. If you want mushrooms don't come here. If you want lemonade or any other decent drink don't come here. They had hardly anything available on the menu when we went. We had a friend who was pregnant and had to wait until she came to our house for a decent drink. The waitress seemed clueless and we had to get cutlery by ourselves. They didn't take our old plates away. Last time I visit this this place, it did make us laugh because it was like watching a circus act. Expensive food not worth half of what we paid. Disgraceful and humiliating. #comedycentral.
Bhavin P . 2016-05-20
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Overall a good place for some good south Indian food but maybe they want slow and poor service to be their USP. Also, overpriced for what it is!
Bhavyajain . 2016-05-19
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Coming there I expected delicious vegetarian meal, but overall it was nothing special. The menu did not describe very well the food and at the end I didn't know what I ordered. Food tasted bit too salty. Waitress was friendly but looked very tired. The visit was not a disaster but could've been better.
Marta W . 2016-03-11
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3rd visit to this restaurant when they serve an excellent selection of Dosas. All deliciously prepared and great value. Pleasant young waiting staff – I’ll be back!
Ian S . 2016-03-08
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When you're in London, travel out of your way to visit this restaurant. Order ANYTHING on the menu. Better still, order EVERYTHING on the menu. It is all good!
Primo54 . 2016-02-29
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Well, in menu so many items not available and Spicy are readymade for Currie not fresh . Slow service
Chico C . 2016-02-28
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Everything was nice at the restaurant, food service but it was quite expensive considering other competition in the area.We were a few quid short of the bill even though we had the money but its quite rude to ask for more money when the service charge was nearly £7 just for 2 people. Great food and service but unhappy about what I mentioned.Remember to anyone YOU DO NOT HAVE TO ACCEPT THE BILL ANYWHERE WITH A SERVICE CHARGE, you can always have the bill without the service charge. I never tip if the service charge has been included.
GeniesFuture . 2016-02-16
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Even though hardly anyone else in the restaurant last Saturday evening, took an hour and a quarter from ordering to receiving food. One dish sounded very interesting on the menu but was just a spicy puree. Our large dosa pancakes had tiny amounts of filling. Very disappointing. Kept asking what was holding up the service and was told just one trainee chef in the kitchen!
J D . 2016-01-24
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We tried this place in Hampstead just after Christmas, the restaurant was very quiet but weren't deterred. We had eaten here a few years ago. We found this vegetarian restaurant to be very good some unusual (for us) combinations that worked really well. The service is laid back and friendly. They also do take-away. Would return
Ian S . 2016-01-04
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Went here on a Sunday. Not many visitors so not much atmosphere. Service was a bit slow but maybe they cooked it fresh. I was in no rush so it didn't bother me. The dosa was good. There are cheaper Indian places but I didn't think it was majorly over expensive for London as a lot of people found unless maybe you go for the thali. I'd probably give 3.5 stars but added the extra half for the separate vegan menu. I'd go again.
floopylou . 2015-10-25
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I decided to take my family here for a birthday celebration. The food overall was actually pretty good. Upon opening the menu, we found the entire wine list had been scribbled out and likewise for the entire tandoor section. From the items remaining on the menu that hadn't been scribbled, the first several dishes were out of stock. For starters we ordered paneer pakora, cashew nut pakora, a chaat and idly, all of which were tasty. For main course we ordered paneer tikka masala, Bombay aloo, channa and Dahl, the first disappointment was the paneer dish delivered was in fact paneer makhni, not tikka masala. Secondly, there were literally 6 small pieces of paneer in the main course portion, we had to order 3 portions for each person to get a couple of pieces. The other dishes were good in quantity and taste. What really let the restaurant down for me was the service. Besides the waiter being rude, our meal lasted 3.5 hours due to the extreme waiting periods, even though the restaurant was empty. Our empty plates and glasses were also left on our table for over an hour in between course. The waiters were simply not interested. It's a real shame, with the right management, this place has the potential to be a real gem.
RKK1 . 2015-10-24
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Visited here on a Friday night. Parking is a nightmare, I would recommend going by public transport. The starters where nice I must admit. The main I had was really nice, channa masala was spot on. However the dosa was a bit bland. I would recommend to people however I thought it war over priced. 7/10
jagz112 . 2015-09-28
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I'm Gujarati, love my food, and am spoiled by mum and bhabhis food. This is by far the closest and probably matches my mum and bhabhis cooking. I don't often write trip advisor reviews because by enlarge restaurant food is underwhelming. But props to Woodland Hampstead for making authentic 'ghar ka khaana'
Abhay68 . 2015-08-22
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I had earlier dined at Woodlands about a year ago when I last visited London and had a great experience So I took a few of my clients for a quick lunch there this weekFirst I was surprised that there were just two tables occupied during a busy lunch timeSecond the staff didn't seem to care whether we were looked after or notThe Dossa we ordered were just average and a bit too salty for my tasteOverall a very disappointing experience
Subra01 . 2015-07-31
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We recently went as family for dinner. The service was miserable and the food overpriced. I know that there are fantastic places that have great service and exceptional indian food. Hope this place does not put people off going to other indian places in the area as british asian cuisine is at its best in the UK. Very disappointed and left feeling that we will never go there again.
Resitha A . 2015-06-30
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We had made a reservation for a birthday celebration meal 1 week in advance for 12 family members for a Saturday night. To our disbelief as we walked up the hill from the tube station, we found the restaurant closed with a hand written note saying they had to close! Unbelievable! We were stuck in Hampstead on a Saturday night with no reservations.They did not even have the courtesy to inform us that they had to close! I cannot believe in this day and age they can behave and treat customers like this. We are a group of 12 on a Saturday night . I'm sure common sense would have been to pick up the phone either text or call to say they were closing.I will not only never goto this restaurant or any of their other branches, I will highly recommend neither my family or friends ever visit this establishment.
hirani1 . 2015-03-24
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We went as a family to this restaurant. The service was abysmally slow. The waiters took forever to come to take our order and then even longer to serve. They seemed unfriendly and inexperienced and hesitant. The food was okay but the service rather spoilt it for us. The bill included a service charge which we requested not to pay. Don't go here. It's not worth the price they charge.
Playwright2015 . 2015-03-15
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been a few times in recent years and loved everything about the place. HOWEVER this visit , food dreadful, poor service and ridiculous excuses . Table of 6 easy going non complainers all of whom will not go back. What a shame that this once great restaurant has gone so far downhill and aware of the issues on the night didn't try and resolve other than give poor and unacceptable reasons to justify
Simon C . 2015-03-14
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We went to this restaurant after 5 years and it has reduced to unbelievingly low standards in terms of food. Service was average but the real let down was food . we had Indian guest with us and she was shocked to see them serving food made in the morning being reheated to be served during dinner .... When that dish ( idli ) is supposed to be cooked ( steamed ) fresh every time any one orders it . Such a let down for us !!! I wonder how has it been getting good reviews because as per me and my guest the food was of poor quality and certainly not something which can be served in a restaurant .
Ria78m . 2015-03-01
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We arrived at the restaurant and all the staff were very accommodating, small restaurant thought was much larger.The waiter advised how much food would be substantial for the number of guests we had. The restaurant was a bit quite this made me have my reservations but I was wrong.There was even a surprise dessert as one of the members in our group was celebrating their birthday.The starters were quite expensive to what I thought they be, however this is Hampstead!!
Rekha31 . 2015-02-05
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They use fresh ingredients to make the most delicious authentic recipes. This is among the best Indian food I've ever had. (And I've had my share.) they offer a wide selection of vegetarian dishes. Highly recommended.
Carbonara1960 . 2014-12-30
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This place is bad, can't believe people have given it good reviews. We went on a Saturday night and alarm bells should have rung when the place was empty. The food was poor and the beer they brought me warm. If you want this kind of food head to wembley.
Cjmm99 . 2014-11-11
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Visited here for family gathering and found the service attentive and professional.We had a range of various dishes. We found them very nicely preaperd and presented. The portion size were substantial and the flavours delicious. Everyone in our party enjoyed their meals without expection.Lovely Food and good service. A big hug!!!
Lauren S . 2014-10-20
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A beautiful Indian vegetarian restaurant located in hampstead. They are specialised in South Indian food especially dosas. But their North Indian curries and chats are equally good. Service is attentive and friendly.
Bryan W . 2014-10-19
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We visited this restaurant which was recommended by my friend.The food was excellent and full of flavours. The staff were extremely helpful. The interior was really impressive. Lovely stone carpet and beautiful lightings. We promise to visit again soon.
maruf i . 2014-10-10
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If you are fond of having South Indian food such as Dosas of various varieties with salty butter milk, this is the place to go.There is other food too such as vegetable dishes, but South Indian food will always be freshly prepared. It is only the batter which has been prepared before hand. That is necessary otherwise the dish cannot turn out crisp and flaky, which it is supposed to. The batter is then spread on a hot metal plate with sprinkling of water to check whether it is hot enough. You can always specify the degree of crispness and the amount of cooking medium as per your taste. I personally like South Indian fare, so I enjoyed the serving here. The accompanying sambar I.e. The lentil based mildly spicy liquid dish was, in my opinion, too less. The menu mentioned that there would be extra charges for additional quantities. Now, dosa cannot be enjoyed only with the coconut chutney. The sambar has to be, in my opinion, in copious quantities. In India, we can get as much additional serving as we like. When queried, the helpful Manager said that mostly people do not eat it and it is wasted. Let me tell you. Do develop a taste for it. It is not too spicy. But it was indeed tasty. You will then be only too happy to order more. We were offered complimentary additional servings.Finished off the lunch with chai. A magnificent Indian milk based tea, a gift to the west.
travellerIndian . 2014-10-01
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The food and service was so nice in my previous visit that i couldn't wait so long to come again. The manager suggested me to try new varieties which was really awesome. I wish I could come here everyday for both, lunch and dinner!!! Just one drawback that the restaurant do not serve tandoori items in weekdays. But I just love this place. All the best.
SmartPat . 2014-08-01
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In short - no atmosphere, nasty service charge, dirty toilet, reheated food & overpriced portion sizes. AVOID!The restaurant was empty save for one other table when I arrived - absolutely no atmosphere. I should have left then. Proceeded to look at the menu, when the food arrived it was clear it was very expensive for small portions. The waitress didn't seem to know anything about the menu and had to call the manager over. Half my meal arrived within 5 minutes of ordering so it was clearly just reheated. It was taken back until 10 mins later my full meal arrived - obviously reheated for a second time. The portions were small for the prices charged. The dosa was pleasant enough. The Channa Masala is amongst the worst I have ever tasted, and had the most repugnant aftertaste - it tasted like a ready meal prepared days in advance and left to stagnate. I had to drink glasses of water to wash it down. The lemonade was grossly overpriced and served luke warm in a small grubby glass.When I had paid my excessive bill of £20 (I was aghast at the £2.50 service charge!!), I asked for the bathrooms, the staff were clearly disinterested once I'd paid my dues and I was vaguely told "downstairs". There were no signposts upstairs or downstairs for the toilet and when you did find it, you were almost walking into the kitchen as it was right beside the kitchen door, the bathroom was clearly used by the kitchen staff as it was dirty (and had a urinal beside the sink), and I couldn't wait to get out of there. Horrible end to my afternoon in Hampstead.
MsMitford . 2014-07-24
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We dined at the Woodlands last Saturday and yet again found the dishes fresh-tasting, innovative, and among the best Indian vegetarian food we have eaten in London. The manager and his staff are friendly and attentive.We thoroughly recommend a visit.
Marion B . 2014-07-11
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Mediocre food, zero service. Two non-Indian waiters clueless of menu and dependent on a 'manager' who was abrasive, confrontational and clearly unhappy with life. Impossible to order food! When food came, wasn't what we had expected from description given by manager to which the response was fruitless. Mains were dosa and dal - very average and lacking flavour and presentation. Dessert quite frankly was boring off the shelf quality. Overall awkward place and awkward staff. Note, the non-Indian waiters were nice but almost enslaved by their manager as he would permit them to do very little as we observed; in the end I challenged the service charge which prompted a fear-like response from the poor waitress so I retracted out of sympathy. Sorry, sad place - for quality Indian food, pls go East London, cheap, simple and tasty. If you know the place and menu and you're happy with substandard quality & service, this is fine - alternatively if you want to try something new, don't gamble your hard earned cash on Woodlands.
MBA2015 . 2014-07-05
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The restaurant served delicious Indian food. The menu was quite interesting,with variety of vegetarian snacks and main dishes. The quantity was less but food tasted nice
RinkuArkin . 2014-07-02
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I am not vegetarian, but I truly enjoyed this Indian-vegetarian restaurant in the centre of Hampstead. The service is always lovely too.
mfg25 . 2014-06-29
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Visited today for lunch on a Living Social voucher. The manager and assistant were extremely friendly and efficient, the food tasty and very nicely served. A must for vegetarians and for all those liking Indian food
francesanne . 2014-06-29
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I visited Woodlands last weekend with family first time and we all loved it so much that we are going to visit it again and again. The food was really yummy..(one of the best meal i ever had). The staff was very friendly and attentive as well. The manager on duty was so friendly and helpful,i loved the little chat that we had with him.If you want amazing Indian food with excellent service Woodlands is the place to visit.
Pretty A . 2014-06-20
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Woodlands is truly a gem! We visited the Hampstead location last Weekend. The food was cooked to perfection. The staff are also friendly and attentive. I ordered the paneer tikka and truly enjoyed it. I also wanted to say a massive thank you to the manager whom we had a lovely chat with. Guys if you want a friendly atmosphere, amazing food and good value for money then Woodlands is the place to go. We shall be definitely visiting again!!!
Payal J . 2014-06-20
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We went with friends for Sunday lunch. We have visited before but our friends had not, they wanted to know why we kept this place a secret!!We all enjoyed the fresh food, the service excellent and attentive, nothing too much trouble. Décor and atmosphere very good too.We will be returning
dovxxx . 2014-06-16
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This restaurant is quite a gem! They have delicious Indian food, wonderful décor and staff that is polite and respectful while providing amazing service. I had a paper masala dosa and mango lassi – just delicious! I will definitely go again and I highly recommend it.
E W . 2014-06-13
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From the moment we walked into the restaurant to the moment we left we felt special.The staff were wonderful and attentive – the food was superb – the atmosphere just lovely. I can’t wait to return on our next visit to London.
SmartPat . 2014-06-12
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We popped into the Hampstead branch for a quick bite. The aloo papdi chaat was crunchy and fresh. We ordered the London Royal thali to share and enjoyed this. The idli, dosa and saag were all really nice. Everything was served really fast.
AnjuH71 . 2014-06-09
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We love vegetarian Indian food, and since this branch of Woodlands opened some years ago we often (regularly) go for Sunday lunch. The food is always fresh and delicious and the staff have always been kind and helpful. Feels like family. Not the cheapest restaurant in town for sure, but somewhere reliable and a bit special. Have also taken many friends over the years who have all enjoyed it.We will continue to visit - we have probably been 100 times - that in itself speaks volumes!
geniusJones . 2014-03-23
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I took my office colleagues (group of 15) to this restaurant for lunch and pre-booked the place in advance so that there are no surprises. We looked at their website and decided to go for "Piccadilly Lunch Offer for £7.75 each" which is clearly advertised on their website.http://www.woodlandsrestaurant.co.uk/menu/piccadilly-lunch-offer.htmlWhen we reached there they said they have stopped doing this offer looking at the large group and refused to comment why it’s still advertised.Piccadilly Lunch Offer MenuLunch Thali 1 - consisting of Sada Dosa, sambar, chutney, Pillau rice and vegetable of the Day. £7.75Lunch Thali 2 - consisting of Papad, Channa masala, Potao puriyal, raita, chutney and salad. £7.75Lunch Thali 3 - consisting of Papad, Tarka dal, potao puriyal, raita, chutney, steamed rice, and chappati. £7.75We all end up ordering from the A la carte menu and it took them so long to serve us.I won't suggest you to go to this place in large groups especially if you have only 1 hour lunch break.Also food wasn't great and we end up spending too much money for something which wasn't nice.Personally I won't recommend anyone to go to this restaurant if you fancy Indian food as there are other good restaurants in the vicinity you can try.
Udasi . 2014-02-17
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Excellent,fragrant, light and nicely presented - predominantly South Indian food. Friendly service, nice ambience and good value too. I think that the woodlands restaurant is worth 4.5 stars
DoctorHedge . 2013-11-02
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Over priced, late delivery, bland food over priced over priced really have nothing more to say about it ..............................
Constantino I . 2013-10-15
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Food is generally pretty good but variable, the restaurant lacks atmosphere and their other venues are rather better.
philmid1 . 2013-07-25
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Was not impressed at all, the rice was a bit dry, curry was average not very tasty. didn't eat much in the end, I was hungry when I get back home. Only good thing was the service, waiters were quite patient and friendly especially as we were a big table. Wil not recommend.
Clelia_SC . 2013-06-16
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Mains were better than starters. Service was ok. Disappointed to see it empty on a sunday afternoon though. Slightly overpriced as the service charge is added as well to the bill. But the food was good.
James S . 2013-02-24
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We booked this Indian restaurant with little to go on but location. When we arrived we realised it was vegetarian, which we weren't expecting, but decided to give it a go - and are so glad we did! The service was excellent, even though it was clear one waiter was a novice and it was quite busy. The food was delicious, the flavours really stood out and every one of us really enjoyed our meals. It has converted me to vegetarian Indian cuisine, will definitely visit again when in the area.
MagicGirl57 . 2012-09-16
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i gave this place 3 * as the food was delicious but there was no atmosphere as no one around. a bit expensive but nice portions. double check your bill. we ordered Falooda with pistachio ice cream and were told there was no Falooda, so we said we'd have the ice cream on its own. it must have been stale as couldn't cut into it for 5 minutes. nothing special. but they charged us £5.50 for a tiny scoop even though there was no Falooda there. cheeky!
rachel w . 2012-08-03
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Good food - little expensiveWe have been there 2 to 3 times - always enjoyed the food!
Pitol . 2011-07-29
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4 of us turned up one Thursday evening at 7pm. The restaurant was empty. Our order was taken by presumably the manager and was helped by a young waitress with poor English. Poppadums arrived and were borderline - slightly chewy and a bit old. A mound of bhel puri arrived, but unfortunately the puffed rice was also stale and chewy and so wasn't eaten. The manager seemed busy flirting with the waitress behind the bar and didn't check on our satisfaction with the starters. When the waitress came to clear away the plates, she was told that we didn't want it because the puffed rice was stale.For main courses, we had the Woodlands Korma, a Rava Masala Dosa, a Thali and a Raj Kachori. These were fine, with some distinctive flavours identifiable, rather than an amorphous blend which was appreciated. Unfortunately when the toilet downstairs next to the kitchen was visited, it was found to be filthy with caked on excrement, the sink cracked and hairy, with clearly a long- term leak underneath dripping into a bucket. Extremely unsanitary indeed.When the bill arrived, we found that £16 had been charged for the single glass of wine, the bhel puri was still on their and a 12.5% service charge added. Querying this, the manager apologised for the wine error, but challenged our refusal to pay for the uneaten stale bhel puri.Overall then, NOT recommended and 4 customers who will not be returning.
julesstock . 2011-01-17
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3 Opinions
If you are carving for some spice this is quite close to the warren street and tottenham court road stations
96 Opinions
We were surprised when we entered the foyer and were directed through a traditional bar to the dining area, I guess previously where buffet breakfasts were served. All the staff very pleasant and helpful. Meal was good (we had a Groupon) although the samosa starter could have been hotter. Lamb Rogan and Butter Chicken very tasty. Poppadoms were strange, 1/2 a proper one then tiny crisp like ones. Rather strange tat they also did take away.
569 Opinions
It's a take-away. The food is good, the prices lower than average, the reliability, in terms of things being ready when they said, has also been good. But the consistently unpleasant reception by the ...owner? got to be too much for me, and I will not return anytime soon.
64 Opinions
Comí aquí el jueves 8 de noviembre por la noche. La comida era verdaderamente horrible. No sé qué había en el dhansak de pollo, pero sabía y olía realmente extraño y me hizo sentir mal al olerlo. El aloo gobi se veía y sabía que tenía una semana de antigüedad. Peor que todo eso, el camarero estaba paralíticamente borracho. Eructa sobre mi comida y constantemente choca contra cosas. No me quejé de la comida porque no estaba seguro de cómo reaccionaría. Tuve unos bocados y me fui.
8 Opinions
We reached out for relationship counseling, as the website mentioned services for ‘relationship issues,’ ‘conflict resolution,’ and ‘marital troubles.’ However, we were told that relationship counseling wasn’t offered, which was confusing given the website’s details. She didn’t suggest any related services, just declined us altogether. When we texted to clarify that the website might be misleading, the response was simply ‘okay. It would have been helpful if she had offered a service she does provide that pertains to relationships. If you’re looking specifically for relationship counseling, this may not be the right place.