Wong Kei in City of London, Westminster - Phone Number, Reservations, Reviews

Update 2nd May. It's still ok here, but you don't come here for the service. The prawn with garlic and chili dish I had was very measly in quantity and presentation, and not worth £16. Knocking a star off for that, as that was disappointing. I went here for lunch with a friend with some feeling of trepidation, but I need not have worried, as the Chinese food was very good. I don't need fancy restaurants or fancy service (and I've dined in Michelin-starred establishments); happier these days with an unpretentious, relaxed canteen-style vibe; no frills, as long as the food is good and tasty. Prices perhaps a bit on the high side though, given the nature of the offering, but I'd go back. Nice to have the tea on the table on arrival too.

This restaurant not a lots of customers anymore. The waiter and waitress so so rude. If you ask something theme they will shout you. We are paying for the food of course we have right to ask like i need more tea. Instead to say sorry the waitress will shouting you. I prefer to buffer much better food rather than rude Wong k staff

‼ ️Cash only! Cash only! Cash only! ‼ ️ This store should completely ignore the reviews, right? ! But I hope that the next guests I see can refer to it before deciding whether to come. First of all, it is great that there is no service charge, and tea is also provided, which is really great! But the service doesn’t need to be so bad, right? The common problems of old restaurants in Chinatown are all here. There is no sense of service in the whole store. They are very impatient when helping customers order food. They have a bad attitude towards Asians. They even dig in and shake their feet when ordering. It is really eye-opening for me! What era has ended! In terms of food, the dry-fried beef river lacked the flavor of the wok, and the seasoning was just unsatisfactory. When I ate the beef, I thought it was pork liver, and the fishy smell was not removed... ❌Never come again!

The rudest restaurant in China town, take you life easy man. Can’t fault it the food quite good enough & reasonably priced.

Deserves way more than 3.6 stars. Best Chinese food I've ever had, and that's coming from someone who's had a lot of Chinese food in terms of dining-in and takeaway, I can confidently say Wong Kei is the best out of all of them, by a mile. The only bad reviews I see here are about the service. Yeah, they're rude, so what? It's what you come to expect, they have a reputation for it after all, and personally I don't even mind it. They just don't waste time with unnecessary pleasantries, they'll seat you, bring you tea, and ask for your order in a straightforward manner. It might take some getting used to, but it's all part of the experience. One bad point I must concede is that they only take cash, which can be annoying especially as I don't usually carry cash anymore, however, there's a cashpoint 2 minutes down the road from them which is easy to stop off and take out a tenner, you won't need much more as the prices are excellent! I would highly recommend the chicken chow mein, crispy BBQ pork belly on rice, and peking duck!

For every good thing we experienced, there was something bad. The location is great, but we're packed in like sardines. Prices are cheap, but they only take cash. There is no service charge but the service is bad (waiter was rude when dealing with him, slow to take our order and slow to fill our Chinese tea and slow to bring back our change). The Chinese Tea is free but is served in cheap and small metal teapots that get cold fast and the waiters are slow to refill. The beef brisket noodle soup and wan tan noodle soup were very good, but the special fried rice was bad and the Malaysian fried hor fun noodles was horrible and made totally wrong. Overall, I think 2 stars is the best I can give it based my experience eating there on a Tuesday lunchtime.

Food was average, service was pretty poor the staff didn't seem to want to be there.

Nice food and probably one of the cheapest around. Service is brash and space a bit basic. Cash only so bring change

Good food but very rude service

Good food at very affordable prices, service is quick and you get free tea! Hasn't changed much since the days of my parents eating here

Been going here for over 30yrs! The place, staff or food has not changed. Staff still very rude for no reason to customers, furnishings still the same but food is what I go for! Only the food! Sometimes its hot & miss though but still cheapest place in Chinatown.

Quick Service, generous portions, nice and tasty food and price is very reasonable for soho, it’s always busy here. Love my bincurd green veg with rice, fills me up nicely and you get jug of welcome green tea which very nice

Basic weekday evening hot meal, apparently has a reputation for rude service. You don’t believe it until you’re experiencing it and just wow especially if you’re dinning alone, it would have been better to maybe just disappear unless you’re brave, like me😅 Visited Dec 2019, Dec 2023

Autentic chineese food. Delisious taste and plenty on the plate. Recomandable.

Small portion, the “fried vegetables” were raw. “Sweet and sour pork” more like 3 small pieces of pork. Other thing was noodles, far too salty, and they were the same kind you find in instant noodles. Unsure what people are doing rating this place so high. AVOID. Oh and, they’re scared to use ceramic plates in case they get damaged, so guess what? They use plastic ones instead!

Food is ok, cheap & cheerful but the service is absolutely appalling. Waiter shouted at me in front of my children & a packed restaurant. We order 4 meals, only 1 arrived and we waited 20 mins for the other 3, table behind us, arrived after us, ordered the same and got theirs 1st. Asked twice about our order and the 2nd time the waiter shouted at me that its busy, not his fault, it's downstairs, I "must wait 2 minutes, 2 more minutes. Such a bad experience. Food is ok, but on this occasion my son found a hair in his, they said "its very busy kitchen" but didn't remove or replace the dish. The service left a bad taste in my mouth.

I had a Wun Tun noodle soup. Overall it was good although the broth lacked flavor. Price-wise it’s reasonable for London. The place is rather simple, the service and staff are not warm but not rude either. Please note: Cash payment only

First time coming here. Never again the waitress was so rude that I would of dragged her mouth. unfortunately, rudeness and poor service have been ongoing issues here after reading some of reviews. And I talk with my money I believe all customers should do the same for this restaurant you can not expect your customers to eat and deal with Incompetent staff as well as no people skills and have the Audacity to add-on service charge smh it's hard to enjoy your meal when asking for missing dishes you have to deal with attitude and rudeness the Manager is worse. Overall the food was nice accept for the pork it had a funny raw smell. The pawns and chicken was lovely. I would not recommend this place 😐 😕 😒

Won Kei never disappoints - you get a big plate of a balanced meal, speedily - and has been doing so for the decades I have been frequenting it. Unfortunately though, they seem to have withdrawn the complementary pot of Chinese tea with every meal so poor show them and, I guess, I actually 𝘢𝘮 disappointed in them about one thing😔. Back to the highs though: their signature dish, for me, though is beef crispy noodles, which is a total balanced meal in itself, of: tender soft beef in gravy, tossed with mixed crispy vegetables (including pak choi) all on top of a bed of crispy fried noodles; it satisfies my macro requirements. Another dish of note is their duck noodle soup...absolutely divine, with an overly generous amount of perfectly cooked duck therein

Absolutely heartbreaking 💔 to write this review. I have been loyal and always came to Wong Kei for 40 years and for the past 10 years I have started noticing the rudeness of the staff but nothing compared to the rudeness of one waitress with short dark blondish bobbed hair, roughly in her mid 50's-60 years old, on Thursday 20th June at about 10.30pm. We had just finished watching a show and were starving, so thought we would go on my birthday to my favourite Wong Kei. My husband and I got shown to our table opposite the toilets and as soon as we sat down, the waitress I mentioned wanted to know what we wanted, didn't even give us a chance to look at the menu. I said my husband is looking and the waitress replied "we're closing soon" in an annoyed tone, walked off then kept pacing around our table basically to say hurry up and order. My husband felt rushed, felt like he couldn't look at the menu and just said "I'll have what you're having" She took our order, then came back not even a minute later and said "you're not ordering anymore food" then walked off. The closing time for Wong Kei is 11.30pm so we had an hour before closing time. Noodles arrived very quick but was basically thrown at us. My favourite meal was salty and lacked any other flavour. The waitress was pacing up and down by our table again basically to hurry us up. After we finished which was 20mins later, we couldn't wait to leave, waitress cleared our table literally as soon as we put our chopsticks down. First time ever we have given no tip and we have never experienced such rudeness. With Chinatown filled with lots of restaurants, Wong Kei's staff need to learn to be alot more respectful to it's customers because after that, I'm never coming back here and I will give my money to a restaurant more deserving.

Is the worse place that I ever been, my dish was full of peppers and the staff is working hallways under pressure rushing the clients to order, the waitress was bleeding on the neck I hope the police visit this place I will make the report

Probably the worst food I've eaten at a restaurant EVER. waitress extremely rude food was awful after a long day of not eating this was disappointing do not come here better off going to the 50 other restaurants around here

Their food is so bad that they don't want to eat it No service at all. Very expensive and cash only. Don't go to this store to spend money

I tried to brought my mom there and there was a waiter who pointed an empty table. But when we entered the restaurant, we were told to “wait here” for 3 times at different points. They did the same even when we are trying to leave.

its cheap, its good food. the service is intentionally like that. are any of you in on the joke?

Great food Sadly staff polite now unlike the old days Fast food and tasty

Unfortunately didn’t get to eat! Went as a group one three wanting to taste some food and get a light meal but we were told each person on the table needs to order a dish. We weren’t hungry enough to order so much. We would have been fine with their rule but it was the attitude they had towards us from the moment we got in that really made us feel unhappy. When we were ready to order, we ordered one dish for two people and the server questioned us by saying “are you joking, 1 for 3 person?”. Then, they made comments to each other about us not ordering enough food in Mandarin and Cantonese that they thought we didn’t understand but we are multilingual people😭. Just an upsetting experience!

Worst restaurant in Chinatown. Bad tempered employees, terrible service and they only accept cash. My recommendation: don't go

Had a great time. Walk past all the other restaurants that look posh and head here to have the best food. Definitely recommend.

If you are in Chinatown this is the restaurant you can't miss, everything is very delicious. But try to carry cash 😉

Zero atmosphere, a factory canteen has more. Service, they wouldn’t know what this is if it bit them on the backside. Rude to the point of being aggressive to their customers. Food, used to be not bad and reasonably priced, which was the ONLY possible reason for trying to justify walking into the place. For a while now though the food is as, or even more expensive then the neighbouring restaurants with the addition of smaller portions and lack of quality. If this is your idea of a good Cantonese restaurant you need help more than I can give.

25 years ago when I was still a student in the UK I went to this restaurant and had dinner. When the waiter serve the soup, the waiter’s finger is in the soup,.when I say ( hi , your finger is in the soup) his reply is THE SOUP IS NOT HOT, there was not google review then for me to review back then.. forward till now I went for dinner today 15 June 2024 . I try to give this restaurant any chance . When I entry on the ground floor , the waiter instructs us (7 pax’s) to go to level 1 for our table. . When we about to sit down on the table a waiter shouted at us ( WHAT YOU DOING) and did not allow to sit down.feeling not very welcoming we decided to leave . The waiter block resistantly our way out the restaurant.after I insisting give in and let us out. I feel that this restaurant have live up to the reputation of giving BAD service since 25 yeas ago . This also give us a chance to discover some really good restaurants with GOOD FOOD and GOOD SERVICE around.. hope the owner will see this . May be I will try again 20 years later ,, ha ha . Will I ???

Super unfriendly and unhelpful staff. The food was quite bad - surprisingly greasy and bland at the same time. Would not recommend.

Check your take aways before leaving the restaurant! When you buy takeaways you don’t open the box to inspect it, right? You assume that what you ordered is in the box. Not the case here! I ordered takeaway Fried Hofun with Beef (No. 129). When collecting I repeated my order and was given a box with confirmation. I didn’t even think to check it. When I got home and opened the box, it was fried hofun no meat. I am not complaining that the amount of meat was small, there were no signs of beef at all. The Chef just forgot to add beef. What a disappointment! Lesson learned- next time I will need to open the box before leaving the restaurant!

Tell me a restaurant where I can have a decent asian meal for less than 10 quid with free tea and without the bloody service charge in Central London😆 It's not ideal if they arrange someone else to share your table (they reserve the empty tables for bigger groups of customers). But with crazy inflated prices these days, Wong Kei is one of the few places I still patronise in Central London. About this dish 干炒牛河：pretty nice with enough wok hei and plenty of meat. I was satisfied! Edit: went back again to try their beef brisket on rice. Beef portions are huge, bigger than served in a noodle soup. Except for a few stringy pieces, the beef was tender and flavorful.

Average food the service was efficient and straightforward as Chinese people tend to be I ordered 3 roast meats on rice and it was OK suppose I am spoilt as I am from Manchester and we have Happy seasons there is no comparison between the two

Have been dining at this restaurant for over twenty years, on and off, so well aware of the notorious 'rudeness' but never experienced it until today. Always thought it was put on as a bit if a show for those that deserved it, but we certainly did not! Went with my husband (we're in our 40s). We're a decent couple and took our youngest (13 years old) who is a good quiet boy. We were led to our table by a younger male waiting staff member who got sidetracked by two ladies heading up the stairs - I couldn't understand their conversation and probably irrelevant. We sat down and within minutes, an older female member of the waiting staff began shouting at us for sitting down and telling us we should have gone upstairs. She was so rude, with no thought to the embarrassment she was causing us as other customers were sniggering. One table were kind enough to offer us almost condolences. I personally walked out and left my husband and son to it. The very sad thing is that the food is always excellent. Our children love the place and it's a family go to restaurant and my husband and I were customers from our uni days. Today was bang out of order and the woman knows who she is and should be ashamed of her disgraceful behaviour and spoiling a family's afternoon outing.

Friendly atmosphere and well-priced, delicious food. I had a very peaceful supper here. The open-style kitchen area was nice to look at and I’m looking forward to trying the barbecued meat next time!

Rude waitress and spoiled food. Zero star！

Amazing Chinese food at very reasonable prices Quick service and busy atmosphere Will be back

Brisk and to the point. If you want to be fawned over, go elsewhere.

Infamous for bad service and indeed it was. No greetings like 'Hi' from the waiter but menus thrown on the table. But one does not expect good service at Wong Kei, hence no service charge which is fine :). I just came for roast duck and char siu with rice. It's cheap, portion was large and Chinese tea is free.

I have visited Wong Kei for lunch for 2 days. Good food and good staff service. Keep up the good Chinese food quality. I will definitely come back again.

The food was amazing!! The service was good they are straight to the point and efficient but not too overly friendly which could be a bad thing for some people so be aware. However, I didn’t have an issue with it. Highly recommend!! It is cash only so be aware of that as well!

Delicious food. Shockingly aggressive staff. We didn't order sufficient items apparently - well I've just had an operation and she doesn't know about that. But still, she didn't have to speak to us QUITE like that...

I do not recommend this restaurant !All the staff very rude!wont be back

Very disappointing dinner. Sweet and sour pork Hong Kong style tastes pre-battered, precooked days ahead then tossed with bottled sauce. The Monk's vegetable sauce has no flavor allowing the canned bamboo shoots to overwhelm the dish. The satay chicken lacked satay flavor. We did order stewed sea bass with ginger and green onion, in hot pot, that was more flavorful and the only dish the correct temperature. All the other dishes came out so fast they could only be tepid.

Poor service attitude! ! On the evening of May 18, 2024, four of us went to Wangji Restaurant to eat. Because all the tea had been consumed in the teapot, we opened the tea lid for more than fifteen minutes, but no waiter paid attention. So I politely, smiled and raised my hand and asked a waitress who was about thirty years old to add water. Unexpectedly, she used an extremely bad attitude, rude eyes and tone, and said loudly, "You don't have to call me, open the door." Just let us know”! ! I told her that I had opened the cup for more than fifteen minutes and no one paid attention to me before I called her! She took the bottle of water in a rude manner! In today's service requirements, Wang Kee in London's Chinatown is completely unqualified and unsatisfactory; if this continues, they will only close down! !

Cash only. Had the B set menu, the portions were very filling but the fattiness of the food was the main reason for that. For the price you'd expect slightly better quality food, the black bean chicken was very salty and we couldn't even understand what the other main was. Servers either say something barely understandable or just ignore you.

0 stars if possible. Customer service appaling. CUSTOMERS WITH CHILDREN ARE NOT WELCOME. My 2 year old spilled water on the floor and hence I was called uneducated by the waiter who boasted about how educated they were and how i was not. I had to clean the floor myself with the mop as it was too much for waiter to handle so he handed me the mop and congratulated me for doing the "right thing" to create a show. No soap/ cleaning products given to wipe the table down or clean the floor. Was handed the bill in the middle of me eating (should have been an indication we were not wanted there).

My absolute favourite Chinese restaurant. Authentic wonderful food, and a really slick operation. Try to visit around 2 pm onwards for lunch and avoid the rush. Staff have a lot more time for you and you're guaranteed a table. I have to mention though that portion size has decreased quite a lot since my visit 5 years ago, plus prices have dramatically increased.

Need to purchase one dish per person or pay a surcharge/buy a tea or other drink. Dishes were quite small but acceptable for the price. Hor fun with beef (dry) - cooked very well. Tasty and would get again. Singapore style fried noodles - nice tumeric flavour, smaller noodles than we were expecting but would also get again. Egg fried rice (no other ingredients) - plain and not well cooked, would not get again but it was also not a main dish. Cash only, and they didn't request a service surcharge on top of the menu prices.

Great food for a decent price, and the wait wasn't too long. Looking forward to my next visit.

Popped in before a show with small group of friends. Authentic and friendly.

What used to be a great meal in Chinatown has become very expensive. Possibly the most expensive of its type now. Food good and service terrible,just as we expect,unchanged for the 40 years I have been going.

Staff are very very rude! Last night we ordered whole ‘grilled’ sea bass and to not put the sauce on top which the cook did but unfortunately it was deep fried and so bland! BUT when the waitress served our orders the manager came too and both of them are screaming at our faces in front of other people saying .. this will be the last time we can order this style of cooking the sauce separate from the fish!!! There is nothing complicated with our request rather the sauce on top of the fish which will make the fish soggy all they have to do is to put in a separate bowl.. that’s it!!! The Wong Kei management should have to teach their staff how to respect and how to behave properly and to serve better food. I would not recommend this restaurant they don’t even deserve one star!

Crispy noodles are very good. Sweet and sour excellent but small portion.

Terrible service! They should be cancelled.

CASH ONLY! If you have cash, it's a cheap place to get a snack. I say snack because the portions are smaller than what I expected from other Chinatown restaurants in London. PRO: - Cheap eats CON: - Cash ONLY - Short on taste - Small portions SUMMARY: Taste is king. Since it fell short of a tasty Chinese meal in both taste and cost, I'm not 100% I'll be back. Maybe for a soup if I'm peckish

Good food, awful service. Would not recommend for Americans. They are rude, disrespectful, and very unkind. Tried to talk to the manager about our server, he once again was rude like she was. Unless you want to get disrespected with trying to stick up for yourself, don’t come here.

Service was absolutely abysmal. Not only did the waitress raise her voice and give short remarks to my guests and I, but my wife went to file a complaint with one of the managers and he explained for 10 minutes to her how she was wrong. Server was incredibly rude and manager was no worse. Food is fine

If you going for lunch or time close to it most of the dishes won't be available. but if you are going for dinner the place will be packed and there are lot of options available on the menu. don't expect too much on the taste. you get what you paid for. I visited few days ago for lunch and all the items were adding to the display. chiken wings and dumplings were my favourites. ps: BRING CASH. THEY DON'T ENCOURAGE CARD PAYMENT

Used to come to this place for value for money and unfortunately price has increased drastically but food quality has deteriorated. Isn't what it use to be.. UPDATE I tolerated a lot over the 20 years I would come here, this is a restaurant with 0 morals as we all know if you're a regular, but over the weekend a employee took it too far. Avoid coming here or get takeout

Very very average. The food was tasteless overall. For instance, the ho fun was extremely bland and as if cooked in burnt oil. The sweet and sour pork was also quite dull in flavour. On the other hand, the duck with plum sauce was delicious and the soft crab starter was great. The crispy pork and pork belly was also pretty good but could have had more flavour. It’s quite a mixed bag! The service is not bad at all, and I don’t see the problem with them. Anyway, I don’t think this is a place I’d recommend or revisit. There was a nice, authentic ambience inside but the food was not anything special. The chilli oil and soya sauce only help to a certain extent.

Visited this place again since 2000. And I appreciate they kept the same vibe all along. I loved their low price entry food back then, but now in 2024, it is pricey compared to what you get. Size, taste, and service do not meet expectations. Any hawker shop in Singapore could easily beat this place.

Very nice food and great service. Will be returning.

Slightly disappointing. Service was great but food was on the bland side. Value was alright

I’m a tourist who travelled with my family around London. Today is our last day here so we decided to try a new cuisine around Chinatown .At first, we really enjoyed all the food there.The fried rice, the chicken and pork was all splendid . The service was going well till one of the staff ruined my whole impression on this restaurant . It was a skinny looking waitress with glasses and short hair. I was just about to pack up till she shouted at me to go outside . Straight in the face , i was very much disrespected . I thought to myself ,”Who is this woman to shout at a customer??” I’ve never met such a rude staff in my whole life. It was a vey terrible experience indeed despite the good food .🫠

Had dinner here last night with my husband and my son. Horrible service with rude staffs. I asked for an extra napkin and the lady who was serving us said “you should already have two on your table with a very rude manner). My 18 months old son accidentally drop the chopsticks on the floor, they staff was very aggressive with him. Went to get the new pairs and throw straight to our table. Literally “throwing chopsticks” onto our table! On top of the service, food was very average too! People, go somewhere to eat! There are plenty of Chinese food places to eat near by with a bit more decent service and be treated as human! I’D NEVER PUT MY FOOT IN THIS PLACE AGAIN.

Rude staff. Food not tasty at all. Dont take card . Don’t even say they are cash only. I honestly go else where

The food is considered to be suitable for Thai people's tastes, but the employees are a bit harsh like Chinese people.

Food is very average for Chinatown, atmosphere sterile and they don't take cards or contactless which is very frustrating - even if it's in small print on the menu, isn't something you look out for in an established restaurant in London. Also, the ATM they suggest charges £4 per withdrawal despite there being a free HSBC much closer round the corner. Absolutely will not be going back when there are so many better options.

The older lady on the team is so rude. We left before eating - she was that bad. Avoid this place - it looks rubbish in comparison to the other restaurants in the area. Goldmine, right next door, was fantastic - ended up ordering 5 dishes from there !!!!

good food, good price good service

First time back since 2001 when I studied here despite multiple trips back to London. It’s a reliable place for casual late night supper on a cold night post show, but I wouldn’t recommend this place otherwise. There is much better cooking just next door at Gold Mine and many other eateries nearby. Everything we had was disappointing and bland or even tasteless, thankfully there’s lots of their house chilli sauce in a generous glass on the table. Only the aromatic duck was worth the trip. Loved that they offered it in quarter bird portions and I would come back just for this, again, only after a show for supper when other places are closed. That said, the menu is HUGE. So it’s a great place to bring big groups of friends who can’t come to a consensus on what to have. You’ll find something for everyone including vegetarians and those with allergies. But for pure nostalgia, quick hot grub and a spotlessly clean comfortable environment late at night, I feel it’s worth a visit and I’d choose it over many other options. It only gets a 3 star because we just expect better cooking from its reputation.

1 star for the aromatic duck, which was really good, and another star for clean environment and the surprisingly decent and friendly service we received (despite the many poor reviews on their service) Everything else we ordered was honestly quite tasteless. Noodles and vegetables were very bland. I added lots of chilli to finish my meal.

Fast paced (cafe style) restaurant. The atmosphere wasn't great. I found the staff quite miserable and not overly friendly. Quick service. Please note, it's cash only.

I am sharing the comment here since I saw a lot of comments bombarding my Wong Kei indicating the rudeness of their staff and some other negative comments...and I cant just be totally agreeing with those comments, so here is my comment please listen with your open heart; I went to this restaurant in year 1998-2000 and again in 2007 to 2012. I am now back in my home country for good...(for this, can regard myself as their old-time customer?) If you ask me about my eight years' experience being Wong Kei's dine in customer, I would say it is superb. The staff weren't particularly rude to anyone- it's just the way they are at a all-the-time-busy restaurant; and, it is so impressive that some of them could even speak my language (it either showed that a lot of people from my country visiting them or they paid attention to learn their regular customer's language to impress their customers). There was one time I went there and it was raining outside when I was about to leave the restaurant, one of the staff kindly asked me if I wanted to borrow his umbrella (if he ever gets to read this- "thank you very much for your kindness")...but I didn't take it since I was afraid that I might as well lose it. The food is pretty cheap compared to other Chinese restaurants around there...within less than 10 quid, you could be filled up and ready to march yourself through the China Town and Central London. The thing is we have to bare in mind that this is not a 5-star place so please do not expect high-class/classy manner kind of thing here. It is already super-cheap, super price-friendly and the food is delicious- their ducks were juicy. Their crispy pork was the best. I also loved their fried Kai-lan. Well, you must try their chilli oil with the fried rice- OMG- it really made my day! Thank you very much Wong Kei's team for your hospitality throughout my times in the U.K. If I ever have a chance to re-visit England- I will definitely go back to Wong Kei...so please wait for me, don't ever close down your restaurant! And, Yes, I highly recommend here!!!

Tis ok being in Chinatown and to be fair is great value for money, probably £10 cheaper than the opposition. For 8 we had 2 set meals, the starters were ok, not terribly hot and the breaded chicken wings were the value type sold at Tesco. Main was good but not terribly flavourful. Service ok if rushed and this is cash only so be prepared. Toilets are downstairs in a dirty, unkempt area, clearly no checking or cleaning, just a mess. It is what it is, at least you know.

I love this place. The abuse , noise and quick service … all part of the experience , you have to try once , don’t expect them to be nice tho 😉

Value for money food. Only accepts cash.

Assorted fried noodle I had . 😋 yummy

I was assigned a seat near the bathroom, so when I asked to move to another empty table, he got angry and told me to leave. Moreover, this house only accepts cash payments.

To everyone giving bad reviews for bad service you must be tourists. It’s one of the reasons you go here. Rude staff and great cheap food. Perfect.

Bring cash! (they don't accept card payments) Good(ish) value, I like the atmosphere because it reminds me of being in Asia, and the cost of the food is reasonable and more affordable than other places in Chinatown. Food tastes good but not the best. I got the pork belly on rice, it was alright - not amazing but still quite good. I came here for lunch with a couple of friends and it's a nice place to catch up, quite casual environment with no fuss service. Toilets are clean.

Food is up to standard but the service is really very poor (especially to Chinese and Hong Kong customers). We have 7 people and 3 of us are children. We ordered 4 dishes but was asked why we ordered just 4. We asked for another table but the answer was "No. That table is not for you!" The waiter was very rude.

Please everyone, if you want to eat asian food or chinese food, there is STILL many options that you can choose. PLEASE AVOID THIS BAD RESTAURANT. Not only were their staffs being RUDE and BAD ATTITUDE, but also the payment was received by CASH ONLY. Not gonna lie, this was my very first experience having BAD SERVICE. I went there on Saturday, 6th April 2024. I was with my husband and already ordered our menu. After finishing our dinner, my husband went out to ATM machine to get cash and I was alone waiting him inside (still waiting him at our table). While waiting, a waitress gave me a bill by THROWING it to me and she looked away. Goshh, so ridiculous. My bad not check on their google reviews first before deciding to eat there. I REALLY REGRET eating there. I promise, I will NEVER eat there again.

The four-eyed guy on the second floor has a very, very bad attitude towards Chinese faces.

Steve W dressed in a lovely floral miniskirt asking if they sold lasagne. It's a Chinese, Steve!!

Today I was served by the rudest person I have ever come across, he really shouldn’t work in any industry that has contact with people. We ordered crispy duck but when it came it was very under cooked and soggy. I told the waiter and he proceeded to shout at us that’s how it is!

There was no soap at the bathroom. The waitress came in to check , she touched various surfaces at the toilet and did not wash her hands (as there was no soap). She directed me to the downstairs toilet snd went into the kitchen directly I once again asked her to wash her hands but she declined. There is this awful smell at the entrance- no wonder why it got 3 stars on googlemaps

Food: mediocre- no better (quite likely worse) than your local takeaway. Service: adequate but no more. Cash only: which was not mentioned when ordering and meant a hike round China town looking for an ATM. I can’t think of any good reason why a large business like this needs to be cash only. I can think of a few bad ones though.

most dishes are fine here and affordable. The best one I tried is bbq roast duck. Cash Only. mapo tofu and schezuan hot sour soup are a bit of disappointment, but the rest should be good. waitress was a bit rude, cleaning up while I was still eating, but I guess that is normal for a Chinese eatery.

I used to eat here once a month with friends when I lived in London for many many years. Brought five friends last night whilst on a visit. Unfortunately we were seated on the ground floor. Bright white walls and ceiling, like a doctors surgery, no atmosphere whatsoever. Toilets were beyond disgusting. Service was very good although our waitress felt it necessary to tell us at least 4 times there was no tip added to the bill and counted out the tip we had left her in front of us. Food was average to be honest, nothing apart from the unusual taste of the egg fried egg rice stood out. Quite disappointed really as I had told my friends what great food and atmosphere to expect. Can honestly say wouldn't turn again when visiting London.

Excellent canteen / cafe style place with service that has its own charm. I miss Jen cafe and this is a great replacement spot. The quality of food and the tea were perfect we enjoyed it all. We had broccoli, soup and egg fried rice and big pot of tea for £23. Broccoli was incredible. Didn’t feel rushed or fussed over. Toilets clean.

Beef noodle soup is the way to go - had the dumplings and fish ball one as well and it really scratched my itch.

We’ve been coming for years. Still great value and lovely noodle soups. Beef brisket or roast duck are the best. The service is no frills and all business but efficient.

Good food, quick service, several national ties visit this place.

Foods ordinary, attitude from the waitress is ridiculous, questioning us why are we in the restaurant if one of my friends is not hungry even thought we ordered 3 main dish for 5 person. Felt unwelcomed and forced us to order another 2 main dish. I am willing to order more, but there should be a nicer way to say instead of being so rude and ridiculous to us.

Simple place with good food and cheap for London prices. The service is dry as they say in other comments. They only accept cash payment.