Wong Kei in City of London, Westminster

Legendary eatery, just don't use the loo's.

Amazing variety of food and quick service. You might have to end up a sharing table with others due to alot of crowd. But a must try for food!

Horrible food really bad place to eat don't goo!!!! Rude staff. Very bad cheap oil food

A trip back to the past for us. Good no fuss food at a reasonable price. Staff are now friendly and polite (iykyk).

Cold service, great food - exactly what you want from a Chinese. Was packed out on a Thursday as well.

Good Chinese food, service good, but like u to eat and leave. Very busy restaurant

A normal store in Chinatown. The taste is also normal. I don't expect much from the service, but it's not as bad as people say. There's just no hospitality. It was cold, so I ate roast pork noodles, but they tasted like Chinese soup noodles lol. 10 pounds including tip. It's funny when converted into yen

It was ok. Nothing more, nothing less! Noodles with chicken, noodles with pork, noodles fry with shrimps and pork, duck. The stuff wasn't so friendly but we knew that before. I will visit it again next time 😁

As a devoted fan who has been visiting for 20 years, I’d like to share my thoughts with love and appreciation. Since the significant price increase last year, I’ve been saddened to notice some changes—such as the soup having a detergent smell, possibly due to insufficient rinsing of the dishes, and the roast duck rice sauce being completely different, now overly sweet compared to before. I still truly appreciate the excellent service and the complimentary tea, which continue to be delightful. However, the detergent smell in the soup is unacceptable. Every time I return, hoping things will be better, I find that nothing has changed. Please, I kindly ask for these issues to be addressed and improved.

Desde el pasado y el presente, he oído hablar del personal de Wong Kei siendo grosero o antipático, así que tuve que ver si los rumores todavía eran ciertos. Entrando eran notablemente antipáticos. Si no te importa el personal es una buena opción. Ahora, sobre la comida: la comida tardó unos 20 minutos en llegar. ¿Valió la pena esperar? Sí l, sin duda, ya que la comida está bien cocinada, llena y muy, muy sabroso. El precio era bastante promedio. Honestamente me gusta mucho este restaurante!

Extremely rude staff, food wasn’t even good, bland food and does not taste authentic. Spoons were so sticky I had to leave

Consistently good quality food. Served quickly and piping hot. A bit overcrowded, but that is expected with a long-established chinatown institution.

I went on the recommendation of a friend.But I didn't know that bad service was part of the fun. I left there horrified😜They only accept cash

One Staff member (a female) was extremely rude. Started to mop the floor around tables while people were still eating with a strong smell of bleach.. won't be returning and would not recommend

It was Chinese new year so very busy and I have factored that in as the staff were under a lot of pressure. BUT they very rude and abrupt, food was distinctly average (there is so much better on offer in Chinatown), they let so many "regulars" jump the queue and the place is really dirty. It dines out on its history but this place is lucky to still be trading

Doesn't deserve any of the hype. If this place was once good, those days are certainly long gone. Very rude and unhelpful staff, food average, premises dirty and you'll find regulars will be allowed to jump the queue regardless of how long you have been waiting

You need CASH! Credit cards are not accepted! 🙈

I visited on the recommendation of a tour guide, and although the service was unfriendly, I heard that it was delicious, so I went because I was curious about how bad it would really be. And I met 3 flying flies. I asked to change the plate. I didn't get an apology. The male server throws a bowl as if throwing a food plate. A version of Sweary Grandma without swearing. I'm a timid intp. I won’t do it twice.. Only cash is accepted.

There are reviews saying it's unfriendly, but it's not unfriendly, it's just a typical Chinese restaurant style. There are some foods that are edible and some that are a bit disappointing.

This place has a 3.5 rating and to be honest that’s about right , it’s fine nothing special. Good staff though and quick service .

It is a very typical Chinese restaurant, I liked that a lot. The treatment was abrupt and cold and although the food looked very good, it was very bland in taste. The teapot was rusty inside... Very well priced. Having so many options nearby, I don't recommend it.

Back again. Been here first time 40 years ago . Iconic. Food not as great as before. But still large Portion n decent prices. Not as rude as before.😊

This is the worst restaurant I have been to their food & service is horrible and I don’t think it’s clean.

Once known as the rudest restaurant in London, this is a cultural landmark for many who have lived and dated in London. You go for the experience, the shated tables with strangers and being moved without any apparent reason to tge next floor up. Brilliant The building is of theatrical interest as it was originally the site of Willy Clarkson's wig and costume emporium opened in 1904 / 1905. The foundation stone was laid by the 'Divine Sarah', Sarah Bernhardt, a French actress who dominated the late 19th Century with her femme female roles and unconventional behaviour off stage. There is a plaque to Sarah Bernhardt on the door post of the restaurant.

Paid £12 a huge portion of two different meats (crispy belly pork and barbecue pork) and rice. Really good food, and authentic to Hong Kong diners that are very “get in, eat fast, get out” style. Would definitely recommend if you want a quick, cheap and tasty meal. Would not recommend if you’re looking for a leisurely meal and amazing service (but also there’s no service charge, which is rare in London these days).

Please see exhibit ‘A’ for maggot in noodles. Dish was gloopy and grim even without my little friend (pic 25-01-25). Had been here a few times with mixed experiences over the years, won’t be going back as clearly hygiene non-existent Full refund given and staff nice about it, but pretty bad

I've loved coming to the Wong Kei for years. Price and quality of food good. Service can be very basic, if not downright rude, although I think that's not their USP any more. Frankly, it's good value, very quick service which is great if you're on a trip to the theatre, and if you don't like it, go somewhere more expensive where staff are polite but probably no more fond of you really. Depends what you're looking for.

If you don't have any expectations towards the service, you are going to like the food ;)

honestly, going here for years as the chosen family restaurant has seen some changes. it used to be cheap and food edible, but the prices are like any other surrounding chinese now. the ‘rude’ staff is true for one or two, but mainly people are just slow and expect to be waited on hand and foot. the food is mediocre, and you have to know what to order - the duck pancakes & soya chicken noodle soup for example, are hard to mess up. some hits or miss, most pasta dishes are bland. once saw a big beetle half the size of my shoe in the bathroom while i was in there. do with that what you will. free tea though! they do give you much much smaller portions when you order takeaway.

oh stop moaning , you get exactly what is says on the tin.Great food , cheap & brilliant atmosphere, quick food & attention. If want hot air.. not for you. My 16 son was treated to a Wong Kei T shirt,,, very cool..& staff very polite, I missed my usual argument...

The worst dining experience I’ve ever encountered. Chicken wing served pink inside, staff did not apologise and gave a piece of prawn toast instead. The pork belly and sauce with rice were impressively flavourless. The mixed meat noodles were of such a low quality, i couldn’t tell you which meat was from which animal. Outrageously bad value for money. £50 for three beers two mains and small starters that were barely edible I actively discourage you from going here. There’s so many great places literally next door. Avoid!

Roast duck and char-siu are cold

terrible service and can only paid by cash really disappointed with the food...

Horrible experience there. Food was mid and the service, well I’ve never seen that in my life. I ordered meat and it came with seafood and it was never written or nor the allergens too. When I asked the server to see the menu again to tell him that I didn’t order that, he got mad and talked to us very badly saying it was our fault. Wanted to ask for the menu again and the guy said no. Then they gave it back without seafood and didn’t even say they were sorry. Wasn’t even good. I think there’s way better restaurants out there than this, especially when you get treated like this.

This is the overlooked gem in Chinatown and everything I've been looking for in London. Cheap, no frills but tasty food in good portions. Note it's cash only and, importantly, no service charge! Service might not be with a smile but it's quick and efficient. You're here to eat, not make friends. You are immediately given a pot of hot tea, free of charge, once you're sat (just sit wherever they tell you to). Plenty of chilli crisp oil and soy sauce ready as table condiments. The setting and food really took me back to Hong Kong. I'm really don't know anywhere more authentic!

This place was great when the staff were rude to you and served good food. Now it offers very average food and indifferent staff

Sister Ya’s service attitude has remained the same in Hong Kong for ten years and has never changed, so she is given 5 stars. However, ten years ago, the food was pretty good. Even though it was more expensive, the prices were still reasonable. However, the quality of food today is really poor. Fried rice with salted fish and chicken is ok with wok gas Salt and pepper squid powder is loose and oily Ginger and green onion oysters. The aroma of ginger and green onions is not noticeable, and the gravy is still watery. Alas, I felt very sad while eating. The sad thing was not because I ate something that was not good to eat, but because I saw Wang Kee getting worse and worse. I was so full of food that when I cooked it, I didn’t want to cook it anymore. Although everyone may not care, they all hope that Wang Kee can have a good image and eat well at the same time. Let his strength speak for himself.

Food always good here - BBQ pork & vegetable with oyster. I come to eat here every time when I come to London.

Just had lunch in Wong Kei. Good food, good price and very good service. Free tea as well. Will definitely come again. Ignore all the negative comments on the social media

Food super authentic, hot and fast. Food slaps, but some of the wait staff with attitude and the desire to yell need a slap too

The best roast duck noodle soup in london. Been going there since 2006

Food is amazing and very cheap and Hong Kong style, they even have 蝦多士, the service is just very Hong Kong, I don’t think they r rude, they r just efficient hahaha, they also all smile

One of my top favourite restaurants in Chinatown. Only reason I don't go every time I'm in the area is I don't carry cash (no card payment). Food is perfect every time and service is exactly as I like it: quick, efficient, fuss-free. Excellent value for money.

Food good but has lost its distinctive taste. The poor staff manners are still evident but used to be mitigated by a great food experience.

Wong Kei is a no-frills, budget-friendly spot for a quick meal. Don’t expect an atmospheric dining experience or attentive service—this place is all about efficiency. Cash payments only, and the waiters are famously abrupt when taking your order. You’ll likely be seated at a communal table in a setting reminiscent of a 1970s canteen, complete with red carpet. Once you embrace the charm of its utilitarian vibe, you can focus on enjoying the food. Be sure to ask for the bill as soon as you’re done eating—lingering isn’t encouraged—then carry on with your day.

Go to this restaurant after les miserable. Most restaurants were closed around 10:30pm. Only wong kei opened. Poor hygiene. The chopsticks had a layer of grease. Threw up 3 hours after going to this restaurant. Ordered Singaporean fried rice noodle, tasted really really bad. The tea wasn’t good.

It tastes very bad. Don't waste your money by eating next door or elsewhere. The attitude of the store staff is very bad and they are very respectful to white people. It's a bad restaurant that worships foreigners.

I had really bad experience at this restaurant. A waiter guy was so rude. We asked for extra empty bowl, he just went by saying there were bowls given already ...Never experienced like this before...

Food is fantastic, service is fast and keep topping up tea 🫖👍

Do not go Won Kei’s if you are wanting 5 Star treatment with exceptional customer service, with an overtly pleasant atmosphere & especially if you are the type of person to be easily offended! However, Go Won Kei’s if you want a down to earth no frill's comical like service with lots of character, good food & price! After a good walk around on a Saturday evening in Chinatown/Soho, most restaurants had huge queues outside of them….me & my bro didn’t want to be waiting up to an hour or so, especially since it was cold outside, so we decided to hit Won Kei’s as nobody was queuing outside! It wasn’t crazy busy as we walked in and were guided upstairs to dine. Once we were upstairs, the main waiter there was setting up two spaces on a large round table to sit with other customers. When he asked us to sit there, I kindly declined & asked to be seated at a two persons table in which he said was perfectly fine. We just had to wait for a few minutes longer. Then our table was ready & we were very pleased as we were sat by the window! We had spare ribs and sauce, half crispy duck with pancakes, Singapore fried noodles & Sweet and sour chicken with rice. Everything tasted lovely and freshly cooked.The atmosphere and service was great! This place is the complete opposite of pretentious. I’ve never been to China but I can imagine that there are many places similar to Won Kei’s! And to me that is more authentic then a lot of the restaurants near there! The food has always been consistent and at good standards every time I’ve been there. Overall, out of 10…I give this place a solid 8.5!

I have been going here for over 30 years. In the last four months I have been overcharged by £5/£10 on every visit. Today I confronted the manager, guy with a pony tail on the ground floor. He just got very annoyed and aggressive. Funnily enough, there was another customer that was over charged too. The food is good. But over charging is not on!!!

Very rude helper and staff! Not only did the helper insult me and my friends for NOT DRINKING THE WHOLE CUP OF WATER, they were being racist! Additionally, the food were cold and not delicious. Not recommended AT ALL.

Used to have a really good food my Singapore fried noodles were oily - we went there a 8 of us but will choose other option next time.

This place has improved a lot they are less rude than before some of the employees are good some others need to lear manners. The food was good, some dishes better and others. They delivered all pretty quick .. you get free Chinese tea. The toilet were clean, is only possible to pay with cash. Not cards allowed.

It may not seem cheap when converted into Japanese yen, but it is still cheaper than other stores.

I don't understand the low ratings. This restaurant is amazing. Roast duck is really nice. It reminds me of the food in Hong Kong.

Very rude staff. Not nice atmosphere 😕

Absolutly unfriendly waitress. Rice with to less Sauce. Pay only with cash

Rude, rude, rude!!!! Absolutely disgusting to their customers!!!

Beat Duck Noodle Soup in the world

Bad pricing and the worst food in china town period

If you want great food delivered efficiency, you’re gonna be happy… if you want bells and whistles, go somewhere where they blow smoke and charge you extra for it

Food quality and service attitude are average.

Hard to fault Wong Kei, I've been eating there irregularly for nearly 30 years. I wouldn't take a date here but great for either a solo pitstop or even for a group - prices are cheap, portions are large, service is quick, and most importantly the food tastes great. They used to trade on a reputation of rude and abrupt service but this seems to have gone now. Still expect to be seated anywhere across a number of floors and potentially to have to share a table at busy times.

Simply classic Chinese, it never fails to please

Bad attitude, only accept cash, food tastes bad

This is a garbage place, get lost, don’t even go there

The infamous Wong Kei, and that is it! The rudeness of the waiter started as soon as I entered the restaurant. I waited a bit to be seated and the guy just used his finger to point to the direction where to be seated. Without a word, the same waiter dropped the menu in front of me. Picked a duck dried rice noodle - taste was very blend and barely any duck meat, but I could taste lots of onions and bean sprouts. Damage was Gbp12.50, no added tip on the bill and of course CASH only for this restaurant. The usual no thank-you and bye - no human interactions whatsoever. To be honest, that was within my expectation, so Wong Kei did not disappoint me.

Excellent food, quick service. Cash only.

Absolutely avoid, dirty place, food I don't know if it's real, waiters who throw plates at you, they don't want card payments... In short, nothing positive

The muddlers are burned, the treatment is very unpleasant and they force you to pay in cash.

Came here during a friend’s birthday party

Staff very rude , arrogant and impolite. Food is not delicious as well. Won’t go anymore.

As it is! I did get a smile when I went in & left! 😎

Authentic HK char Chan teng experience. Felt surreal having such an experience in central London. Place is old but well-maintained. Prices are very reasonable with no service charge and comes with free Chinese tea. But it only accepts cash.

Honestly the reviews of people complaining are people who had expectations of a proper sit down restaurant, where as Wong Kei is a kitchen and a really bloody good one at that. The noodle soups that they are famous for are exemplary. If your looking to grab a quick dinner in Soho and trying to look after the pennies Wong Kei is your place. We had the wontun soup and the BBQ pork soup and they were absolutely amazing. So fresh and aromatic. We also got the quarter of a duck and pancakes to share as a side and it was again really delicious. No the service isn't super charismatic and engaged, but honestly that's not the service I enjoy. I don't need someone to pretend to be my friend while I order food. Good old school take your order, here's your food, here's the bill. Perfect.

The worst Chinese restaurant I have ever been to. Very disappointed with the customer service at this place. Staff are very rude. Food was nice but found two pieces of hair in the food. Asking for cutlery and drinks was like we was asking for a lot. Would not recommend going there at all. I don’t normally write reviews but on this occasion I had to.

Know that you are going to a place with famously terrible service with quotes from waiters such as "it's not a library hurry and choose" and "no you must sit downstairs!". On this occasion the waiter was awesome! Very helpful and went the extra mile. The food... Well it's epic. Came back after 12 years and sure enough it's better than remembered. Cheap and epic food, hard to compete with!

Me and my friends went there yesterday, the service was alright but the food was absolutely an outrageous. Most of us ordered some kind of soups. I had soup with duck and it’s was horrible, the duck still had bone and it was hard an chewy and did not taste like duck at all. In the won tun soup we found multiple strands of hair wrapped in the dough. We were a few bites in and decided to check some reviews because we were feeling sick by that point, Apparently the Restaurant got sued because of rats found in the kitchen. Anyways I absolutely do not recommend.

has to be one the worst chinese in soho - real talk

37 years since my last visit, the food is still good. The staff were all friendly ( not like 1987 🤣🤣🤣) it’s great. Good food and great prices

By a mile THE BEST Chinese in Chinatown. The reviews are understandable on a 'service' level ... if you're looking for optimum hospitality/attention then this isn't the place for you but the service is rapid (granted - they want you out quickly due to the popularity and wanting the table back) but this is an authentic experience ... the food is EXCELLENT first and foremost (try the BBQ Pork on Rice ... it's not cold as the menu suggests). Having been in London for years, this is the only place we continue to go back to. You won't be disappointed.

Still wonderfully rude. Fabulously organised chaos. The food is fabulous. It's certainly a culinary experience.

Food is scrumptious. Service leaves a tiny bit to be desired but they’re efficient, fast and dotted about if ever you need anything. The place is rough around the edges but the food is insane. Proper authentic. I recommend the stewed beef brisket hot pot and the morning glory 👌

An establishment in London’s Chinatown. Recent upgrades have improved the lighting and increased the size of the wontons in the soup. Service is quick and not rude at all. The hor fun (flat rice noodles) has the classic slightly burnt taste only achievable in the fiery woks of an authentic Chinese restaurant. The salted fish in the fried rice had clumped but the chicken in it was super tender and the greens gave it a delicate flavour.

Many mixed reviews but I love kove love this place

I felt that the person was very lethargic, had no smiles, and did not take things seriously. The only thing I ordered was the barbecued pork duck. It was delicious. I kept telling me that it was cold. I thought it was because the rice and duck meat were both cold...

Proper authentic Chinese in China town. Don’t expect a fancy place nor amazing service. But the food won’t disappoint you. I ordered shrimps noodles and some aubergines, but apparently the staple dishes are the noodle and dumpling soup and the crispy pork rice (met a couple sitting at the same table who told us this). Tea pot included. I’d definitely going back to try them soon. Oh, it’s cash only. Make sure you bring some with you before you go.

Bad experience, unclean restaurant, slow service, bad tasting food. Dont waste your time and money.

Food was fantastic!! Super cheap and you get a boat load of food! Complimentary tea throughout your meal and the staff are extremely attentive.

In the heart of vibrant Soho's Chinatown, Wong Kei's restaurant serves excellent food with decent sized portions at very reasonable prices. I've visited many times, and despite its four floors, very busy at times with students, tourists, and those who live and work locally, the food arrives quickly, and is fresh always served hot. Note: cash payment only

Food was fine and service was actually very fast. However, service was awful really rude and rushed. Also cash only, which is difficult!

I habitually ordered Sanshao rice and stir-fried beef river, and also added a bowl of wonton soup. The taste of "Wang Kee" is amazing (especially the wontons, which are plump and crispy). It turns out that there are also delicious Cantonese restaurants in London. Style cuisine!

I don’t know what happened, but the cashier sister has a black face. Going in to eat really affects your mood.

Food is good, service is notoriously awful (but people come here to experience it!), but for Leicester Sq the prices are very reasonable. Always worth a visit, just remember to bring cash.

Significant price increased since my last visit and portion decreased too. A small plate of fried noodles costs over £12 in a fast food style set up.

Service is very poor. Being brough to upstairs, the short lady with specs was impaient and rude. Ordered duck with plum sauce but came crispy duck. Take away box at 1GBP, and you have to DIY. If you are asian and cant speak Cantonese, dont speak mandarin. We made a mistake n conversed in mandarin, and was treated poorly.

The place was too crowded. We were a group of six and we were only allowed to sit at the six-seat table. When we entered, we saw the eight-seat table and asked for that seat. The waiter said that only eight people could sit, but soon six foreigners came in and they seated us. (Those who have not made reservations) are a little unhappy.

If you want authentic Chinese food, with an authentic Chinese environment and an authentic Chinese service, go to Wong kei. People don't know this, but I'm china they sometimes serve in plastic plates and cups and the waiters treat you in a certain way ...if that happens to you, don't take it personal. Just enjoy the food it the best you will ever taste, it reminds me of china, of home.

No nonsense Hong Kong style cuisine like wonton noodles.