Feng Shui Inn in City of London, Westminster

Great food and service and the dim sum is immaculate.

We had a delicious meal here. A good kitchen with dedicated staff. There was a small queue (which says something). We were received professionally and within a few minutes we were seated at the table. The service was fast, correct and friendly. She had it under control. The food was of good quality and came to the table fairly quickly considering how busy it was. Compliments and recommended to everyone!

Was okay until I found hair in my spring rolls. Not just a little hair, a long hair! Won’t be coming back.

Waiter didn't show bill, which already had a 12.5% service charge on, then asked me for a tip, so I ended up tipping 22.5% on already insanely expensive food. They refunded the next day when I realised they'd charged me £60 for what should realistically have been a £30 meal. Bit of a rip off.

Stay away! Another rip off in Chinatown. As other review says, they make the 12.5% service charge compulsory and if you try to dispute it they are ready with a print screen of legal extract proving they are right. No service whatsoever, the tiniest portion you can think of for very basic food quality. There are other great options around the corner, like Beijing Dumpling. Stay away from this tourist trap run by an arrogant manager.

Absolutely terrible experience, I went in with two of my friends yesterday who came to visit London from India and they asked us to leave, after seating us, since we didn’t order for £15 per person. My friend who was a girl was sick and didn’t want to eat at that time. They just said we had to leave. This is my first and worst experience in the entire UK. We just went in to the next restaurant who very accommodative. Horrible experience with rude waiters.

Love the food here. The atmosphere isn't the best but the service is friendly and fast. The kung bo prawns, the aubergine and the beef are excellent choices. Crispy duck can be a bit dry though.

My daughter and I had 3 dishes between us, one drink each one of which was non alcoholic. Non itemised bill which was way more than it should have been. Food mediocre, pricing outrageous

The food tasted burned and the waitress rushed us the whole time by asking immediately after we finished a drink if we are ready with this. We really regretted eating there.

The food was very average. After we had started placing our order the waitress told us that we need to order for food worth at least 15 pounds per person. We weren't that hungry and if it was mentioned to us before we probably wouldn't have picked this restaurant. However we ordered extra food to avoid any drama but then they also charged us extra for the service charge which I politely told them that we would only pay part of the service charge. To my surprise, the waitress said that it's mandatory for us to pay service charge. I'm pretty sure it's illegal to not give the customer an option. I'm generally happy to pay a service charge but not when I'm told to order extra food. The whole experience was unpleasant.

Restaurant with 2 floors, one in the basement. Cozy atmosphere. Karaoke music is playing on the TV in the background. The food is delicious and is delivered incredibly quickly along with the drinks. Tight but still acceptable prices for mainland Europeans.

Great little stop for patio drinks and food and people watching! Recommend Cheers!

The waitress was very rude and the food tasted bad and arrived so quickly that it was probably reheated in the microwave.

Food was fast and tasted okay, but not worth the price paid. £15 for 6 (small) chicken balls is insane. Definitely had tastier food for less at other Chinese restaurants. The staff were helpful and quick to serve/take payment however.

Excellent . We had special fried rice ,beef in green pepper and black bean sauce and belly pork.Soooo tasty.Staff very friendly .Great prices.Will be back when we're in London again.

Ask for an itemised bill!! They will bring out just the total, which includes service charge, then ask you to tip on the card machine too.

Tourist trap, unfriendly service, bill is slapped on your table before you've finished drinking. In addition, outrageous prices for many dishes. Also poorly maintained cards and very cliched decoration.

Great variety of food, but the prices are too high for what you get. I enjoyed my meal, but could have gotten something of similar taste and quality elsewhere in Chinatown for a better price. It's also kind of shady that when you ask for a receipt they give you a receipt of the total instead of an itemized receipt showing what you're actually paying for. Staff were nice, but I probably wouldn't visit again.

Extremely Underwhelming!!!! Tastes standardized and incredibly unexciting. Anyone who doesn't care about taste and throws money around likes to come here. Connoisseurs, stay away!!!

Good atmosphere and good food I enjoy it

Was terrible! Overpriced and the food wasn’t great! They charge you extra for the service which wasn’t mentioned or even worth that money! Never again.

Overpriced, small amount of bad replica of Chinese food. Nonpolite waiter was impatient and you first pay then get the food. Waiter bring us handwritten bill. When we asked for a real reciept because our was wierdly high we sam that they charged us £5.3 for a service fee which was not written anywhere before. All together, Chinatown is a big dissapointment!

I did not like the food, it was very greasy

Had a great time here. The lemon chicken and salt and pepper chicken was delicious. All the food looks really good so I will have to come back for more! The staff are friendly and the restaurant is very nice.

I wouldn't go back. The food was not bad, but both in quality and taste worse than the surrounding area. Furthermore, the treatment was not very pleasant and the staff (mainly the man who charged us) was bad. They saw us as tourists and tried to trick us. I won't come back.

Half roast duck and a dish of vegetable noodles 60 pounds, 2 people. The food was nice, particularly the duck and the interior of the restaurant is quiet enoyto take a break from the noise outside. I just found it a bit expensive...

Much better than the ratings indicate. Sometimes I think ppl rating Chinese restaurants know nothing about Chinese food.

Friendly staff, very fresh food served super fast. I came here three times over the course of a week

Tasty chow mein. A hefty surcharge and you’ll also be pressured (verbally, by the staff) to leave a tip on top of that, so not exactly an economical lunch option.

This place deserves 0 stars, the food was horrible, very expensive, fried food was so bad that it could not be chewed. I ordered chilli fried chicken. There were more chillies than chicken on the plate. The were recommended by the restaurant staff to not eat and when tried to eat them, it felt like I had red plastic chillies in my mouth. The chicken was so hard and couldn't be chewed. Told the staff about it and they said that it is what it is. Overall very bad experience with all the dishes and the staff itself!

Not so good as before as portion of food smaller, also they charged me 15% service charge. I have been there a few times, but never charge so much. I guess they thought l’m a tourist but still shouldn’t charged 15% as they are not a posh restaurant. They charged same price as Nobu. I would not go there again.

Great food. Many veggie options. Bit pricey but you are 100 m from trafalgar

Really small portions. Not worth the price. Food was not even warm enough. Avoid!

Server was too rude, I was planning to explore this restaurant, while entering itself the server lady told minimum £15 per person and kept us waiting for sometime for table, finally ordered a takeaway soup which is average…

A good Chinese restaurant with tasty food and big portions :) but the music in the restaurant was too loud :(

Charged a service charge and made to pay before food was even brought out... Why am I giving you a 12.5% tip when I have no idea how the service will be?

Very good service and good prices, even if a 12% tip is included, the price still fits in comparison.

We stopped here by chance and were absolutely thrilled. We had super nice service staff, excellent food and a great ambience. We'll definitely be back!

The food is very good. Order the shredded duck, fried rice, lemon chicken, and red meat. Add some spring rolls because they are delicious and finish with some juicy pork dumolings. One of the best in London's Chinatown.

Well, before we knew it, we were already at the table. The food was normal, but way too expensive. You have to read the map very carefully.

Lovely vegan menu options, friendly staff and comfortable seating. Would've liked some chilli oil on table, but other than that had a great meal. Would especially recommend the salt & pepper tofu, would come back just to try it again.

Food is very bad. An absolute tourist trap.

Terrible noodles, dry “star dish” duck and water 5 pounds Very expensive and the food not good One of the worst noodles I've ever tried Disappointing

Dreadful food. We shared a starter of 3 crispy duck rolls and a dish of Soya sauce, £8.80 between us. The crispy duck rolls had an odd, unpleasant taste and the Soya sauce wasn’t very nice. For a main I had stir fried vegetable noodles ( chow mien), £11.80. It was very oily with approximately 4 mange tout, 4 slices of carrot, a few limp cabbage or maybe lettuce leaves ends all over cooked. The only thing in abundance apart from the noodles were the beansprouts. The cost of the veg on the plate can’t have been more than 30 pence. Over cooked, over priced and not nice. I left most of the noodles and beansprouts. It was boring and dull. When I eat out I like to eat something that is better and more tasty than my cooking. I make much better. It was dreadful. My friend had Kirin roast duck with pineapple, £18.80 and a bowl of plain boiled rice, £5.80. She hardly ate any of it and asked for a doggie bag to take the remainder home which she never ate, it went in the bin. She said it was horrible. The waiter asked me if I wanted to take mine home I declined as I knew it would go straight in the bin. Oddly enough he didn’t ask us if we enjoyed the meal! The service was ok but not worth the service charge of 12.5%. The restaurant was grubby, it was dimly lit yet bright outside and you didn't want to look to closely at anything as it looked dirty. We will never go here again.

We spontaneously came across this restaurant while strolling through Chinatown. The food is very tasty, but in addition to the 12% service charge, you will be charged at least 10% drink money if you pay by card. hence the deduction in the valuation. It's a real shame

I travel to London from the U.S. almost every year and I eat out a lot. This is the best Chinese restaurant in London! Excellent food and service. Their dim sum are delicious and dishes like Braised Pork and Preserved Vegetable (梅菜扣肉）and Sticky Rice Stuffed Crab (糯米飯釀蟹) are out of this world.

This place is a typical Chinese restaurant with good food that it won’t disappoint you. It has an external place to eat and inside too. This time we wanted to eat outside, but the server told us it was too late and that we needed to seat inside the restaurant. I guess they were about to close. It was around 10:00 pm the time we got there. The place was very busy, but they served our food fast and everything was delicious. The atmosphere is very typical for a Chinese restaurant where you seat, eat and go. I ordered some Sweet and Sour Prawns, fried rice and spring rolls and I really loved everything. It was a nice place in a very tourist area with a lot of things to see and do around.

This was the worst food I’ve eaten in years and extremely over priced. The restaurant was fairly full and while there more people came in. The majority were tourists. When seated which was quite fast we spent ages looking at the menu as neither of us could work out what was going on with the prices as we couldn’t believe a bowl of Pak Choi was £13.80, cabbage £13.80 . The Chinese supermarket across the road sells 6 to 8 Pak Choi for £3.25. We shared a starter of 3 crispy duck rolls and a dish of soya sauce, £8.80. The duck rolls had an odd, unpleasant taste and the soya sauce wasn’t very nice. For a main I had stir fried vegetable noodles ( chow mien), £11.80. It was very oily with approximately 4 mangetout, 4 slices of carrot, a few limp cabbage or lettuce leaf ends all over cooked. The only thing in abundance were the noodles and beansprouts. The cost of the veg on the plate can’t have been more than 30 pence. Over cooked, over priced and not nice. I left most of the noodles and beansprouts. It was boring and dull. When I eat out I like to eat something that is better and more tasty than my cooking, it wasn't. It was dreadful. My friend had Kirin roast duck with pineapple, £18.80 and a bowl of plain boiled rice, £5.80. She hardly ate any of it and asked for a doggie bag to take the remainder home which she never ate, it went in the bin. She said it was horrible. The waiter asked me if I wanted to take mine home I declined as I knew it would go straight in the bin. Oddly enough he didn’t ask us if we enjoyed the meal! The service was ok but not worth the service charge of 12.5%. The restaurant was grubby, it was dimly lit yet bright outside and you didn't want to look to closely at anything as it looked dirty. We will never go here again.

Nos engañaron en la cuenta. En el cheque han puesto 68£ y en el datáfono 82£. Resulta que dos menus que no eran la ostia, que dos platos del menú eran casi iguales, me costó 97€. Totalmente no recomendable!!!

I had to pay when ordering, but not the table aside. The have got the wrong beer... I will never come back.

Great meal, great value set menu! We had no clue where to go, and found this place that did a great set menu for good value, including duck pancakes an absolute favourite! We loved all the food and the atmosphere and service was great. Am making a point of reviewing because I want to remember it for the future. Thank you we will be back!

Dined here today. Good food. We ordered for the pork dim sum, hot & Sour soup, salt and pepper shrimp, curry chicken, egg fried rice and noodles. Highlight was the salt and pepper shrimp. The soup was very good. Egg fried rice was very dry, overcooked and average in taste. Curry chicken was good. The serving lady was very rude and arrogant. Please read the fine print, they charge 12.5% service charge which I felt was not worth considering the level of service.

Bad quality. Service to be desired. Expensive for what it is.

Horrible experience, the waiter was bitter and super mean, we had the impression of being too much and bothering him, the dishes were really of poor quality for the high price they were at, I don't recommend it. will never go again...

Very good Chinese food, the crispy duck was delicious! 👌👍

We got a friendly welcome and sat outside on a warm evening. The food was of a high standard, came quickly, and for the price, we had an excellent quick meal. For London and this area, I'd highly recommend.

Unfortunately we were deceived by the appearance and the occupied tables. One dish was okay, the others didn't really taste good, we had the chicken skewers that we waited forever for and then they looked absolutely nothing like the pictures and they weren't good either. When I said that, the answer was that they were “similar” to the ones in the pictures. But the main thing is to collect money outside beforehand and add a 12.5% ​​tip We can't recommend it

12.5% ​​service fee is just outrageous…. In general the food is unnecessarily overpriced for the portion you get.

I agree with the previous review and since it was so bad I have to write another bad review Unfortunately we were deceived by the appearance and the occupied tables. One dish was okay, the others didn't really taste good, we had the chicken skewers that we waited forever for and then they looked absolutely nothing like the pictures and they weren't good either. When I said that, the answer was that they were “similar” to the ones in the pictures. But the main thing is to collect money outside beforehand and add a 12.5% ​​tip We can't recommend it

Lots of options to choose from even for veg people. I can recommend spring rolls, bao and chowmein. Both indoor and outdoor seating is available.

Stopped here on an early Friday evening and secured a table with ease and considering start of the bank holiday was a surprise. Server was friendly and placed our order. The food was out within 10 minutes which was a surprise. We’d ordered chilli chicken and when it arrived I can honestly say I was gobsmacked. It looked like someone had opened and forgot to stop pouring the dried chillies as the chicken could barely be seen! The prawn kung bo though was really tasty. Portion size for the price seemed a little on the smaller size. Was it authentic? Probably not and certainly wasn’t the worst food I’ve eaten but think there are better restaurants in Chinatown.

The place has a nice atmosphere, the people who work there are nice and kind and the food is very good, delicate but filling! Must try, the aubergine with garlic sauce

The food is average at best but the main issue I had was that it’s very over priced. Complete rip off.

Felt like Scammed. Real not worth the money and your experience. Just see reviews yourself below of real people. Real people only. Dish like - Egg fried rice cost 7.80£ + vat + service charge :(((( 1 tea 1 main 1 rice- 48£ Avoid if you want to save money. Not worth it

This is my second time visiting this Cantonese and Sze Chuan cuisine. The eggplant claypot and roast duck are fabulous.

Ordered roasted duck and crispy pork with rice. Roasted duck and crispy pork meat were full of fat (at least 80%). Did not enjoy my expensive meal with fat. The bill was £56 and ended up with 10% tip. They should remove their tip option from paying contact less machine. The minimum tip was 10% which I had no choice to pay less tip. Never visit the restaurant again.

The taste isn't bad, but the pad thai is Strong ketchup taste Service fee 10% 40 pounds for two women

Really tasty food and amazing service, food came so quickly and the staff were very friendly. can’t believe so many bad reviews, would definitely recommend and return here

Worst service. They only care about money. Taste - below average Service - average They took service charge forcefully, even its optional all over London.

Worst food ever had, worst worst staff. Not even respecting even coming closing time. Really need to learn some respect. Recalling acting like queen staff. Worst and useless staff ever. Hotels have rule of minimum cost need to spend and not anywhere specified so took time to order something else. And the staff want quick and treating guest like to go out on closing time. Really disgusting staff

Food was amazing- we ordered dumplings and fried rice. However, the staffing members were too rude, all three of them. We understand that might be peak hour but still you need to behave nicely with your customers. Not satisfied with the staff, they need to improve their service.

Food is very poor. Ordered duck in plum sauce, arrived with big chunks of duck full of fat and extremely chewy. You have to pay up front for your food. Complained how poor the duck was but waiter said will let the chef know then disappeared! Avoid this place!

Food was untasty and really expensive. Its just not worth it. You have to pay before they bring you food..

Tourist trap!! Hands off. A 12.5% ​​service fee is advertised on the card! However, when we ordered, we had to pay before we received the drinks. Lo and behold, it asks again for an additional service fee. Rip off!! In addition, the selections that are suggested to you are 10%, 15%, 20% or 25% in addition to the 12.5% ​​already paid. Absolute impudence. After we told the waiter that there was already a 12.5% ​​service fee on the menu, he became rude and totally unfriendly. When we asked the neighboring table (locals), they were NOT asked for the additional tip!!

The food doesn't taste special at all, is very expensive, much too expensive and the portions are small. You have to pay directly. Just rip off! They charge 12.5% ​​of the whole order. We have paid £5 service fee. Away from this store! The food doesn't taste particularly good at all, it's very expensive, way too expensive and the portions are small. You have to pay directly. Just a rip off! They charge 12.5% ​​of the entire order. We paid £5 service charge. Get away from this store! The comida no sabe nada especial, es muy cara, demasiado cara y las porciones son pequeñas. Tienes que pagar directamente. ¡Sólo estafa! Cobran el 12.5% ​​de todo el pedido. Hemos pagado 5 libras de servicio. ¡Lejos de esta tienda!

The waiter was rude and the food was not good for the price

we came here around 7 pm today and the waitress was so rude and also they have a minimum spending rule £10 per person. Even if you are 3 person all of you need to order, so i don’t recommend this restaurant for you. Thanks!

A few items not on the menu which was unfortunate, overall very enjoyable. Squid was very, very good.

Excellent Dim Sum and fast service! Legit!

Everything is super dry. Really no taste and very expensive

I was dubious as the reviews here aren’t great but it was very busy so I wondered how bad it could really be and I was going to be expensing the meal so decided to risk it. I’m glad I did. The service was prompt and the food came out quickly. It was fresh, hot and so tasty. It’s one of the best Chinese meals I’ve had in a long time. The service was great and well worth the charge that the menu stated. I’ll be back.

Quick service. Sat outside, tables well cleaned. Food was well cooked and delicious.

Food was decent but I appreciated the short wait and dining outside.

Food prices are extremely high food was small portions and low quality won’t go back

Nice terrace in a pleasant street. Overpriced. The food was completely over-salted, we really thought about salt accident in the kitchen… Hopefully the tap water was free…

Very average food felt overcooked/dry, although it was quote tasty. Overpriced.

Food was rather average in taste and bad in creativity. Noddles were lacking spice and veggies. Fried chicken was tough and not well cooked. Service was poor and unfriendly.

They charged me service charge that they call “mandatory” and were super rude when I asked about it.

Very good food and very caring staff (allergies etc) Recommended!!

My husband and I ate here for a late dinner after seeing the Michael Jackson musical. Our server was very kind and efficient and the food was delicious but the portions are smaller than what we are used to in the United States.

Lots of choices, tasty food and great service. Friendly waiters. Open till late would recommend

Complete scam of a place. Dim sums were so bad and so expensive They wouldn't even let us eat inside the restaurant unless we spent 10 pounds per person and they have a 12% service fee. We couldn't even wait inside for our take away order. Nobody should visit this place theres plenty of better places near by. Rude staff.

Service was nice, food came quickly, was warm and saw a lot. It tasted good. I didn't like the ambience, although there was enough space we were seated in the far corner and could watch the staff running in and out. Paying was a negative surprise. An unannounced service fee of £7.60 was pretty steep.

A permit for all others, advantage in good weather it has a large terrace Lots of choice, even too much, the dishes were of quality, even if we didn't like some, we don't want to penalize them because of different tastes between London and Paris, for example the dishes with sauce, sweet in our country very sour there. They charge you for the order placed, is he afraid that I'll fly away or what?

I don't like to write posts like this. Especially at somewhere that I consider the only place in China town with good food. I tried to come in today just for a quick lunch like I did a few weeks ago. But sadly, for whatever reason, I was denied entry. By a lady outside with a black jacket. She was saying it was bookings only. Even though there were multiple tables outside with nobody in them, Only a few tables outside included people. I then kindly asked the lady if I could quickly book on my laptop. She still said no, which I still found not right. If the place inside and outside were full and all outside tables were reserved, Then the restaurant was doing nothing wrong, but sadly, that wasn't the case. I am a male who likes to enjoy his own company while eating and minding his own business. Which was my main aim at the restaurant. In fact, if the food was as delicious as it was on my last visit, I would have thanked the staff member who served me. Unfortunately, this wasn't the case, baring in mind. I have told a variety of people that the food here is good and they should try it out. I am just disappointed that this restaurant either seems to have a problem with solo diners or saw me and looked at me as though I didn't look good for the restaurant. Keep in mind that I have a medical condition. Like I mentioned above, I was just after the nice food and good service, and I would have paid. I also asked if I could get a takeout, but sadly, they seem to have had an issue with that as well.

First time. Overall very good experience. The menu was elaborate with 100s of choices. As I observe a GF diet, they looked exceptionally well after me. They started by explaining that only one, yes one option, one dish on the menu was good for me. The Singapore rice noodle. Minutes later, the manager came and offered a seafood mixture with lettuce wrap for starters that it was custom-made. My husband ordered the wings and the seaweed dishes for starters and the sizzling beef for main. Everything was delicious. Very good, overall, not cheap though.

The menu looks delicious, but the food was dissapointing. We ordered the spring rolls and the dim sum, very overpriced and wasn't even tastefull at all.

Over priced and no flavour. £5.50 for water which we didn't know about until the bill came! Charged £5 for a can of coke! Again didn't know until the bill came, didn't think to ask how much the can of coke was when ordered as never thought would be that much! Walk around the corner can get the same can of coke for £1.30! £10 service charge. Meat was dry and crunchy. Slow service. Discussed issue with manager who became argumentative and refused to take any money of the bill.

We've been tricked with hidden service charge at the bill first, then forced to pay that service charge on top of an already overpriced dinner. The temper and the attitude from the manager was intolerably rude in front of our young children.

Hello police someone stole the salt here. Food didn’t have any taste. The meat didn’t feel fresh at all. Service was really poor. And for all of these they charged us 12,5% service fee. Compliments. You have achieved the top of the worst restaurants in this area.