Based on 62 opinions finded in 1 websites
Opinions
I have just called the make an order and the man that answered the phone was so rude. Absolutely disgusting customer service and instead of apologising asked me to do I want to cancel the order. I’m so annoyed and upset to say the least. This is no way to speak to customers due because phone signal is poor and couldn’t hear me well. What a disgrace. Do not waste ur money on people like this, there are so many more nice Chinese’s around castle Bromwich to order from. I hope he doesn’t do this to another person as it’s left me very upset
sian gardner . 2024-07-07
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Food was disgusting ,dripping in grease. Had a full refund of uber. Never again. Supposed to be a gravy with the meal.looked like black bean sauce .scraggy chips as well.
Karen myring . 2024-06-22
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Black bean sauce dishes are delicious. I would highly recommend this restaurant
Fiona Herbert . 2023-11-19
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Food is beautifully cooked I have now left my local Chinese for here. As standard a food is a lot higher love it 💋💋😋
Shauna Jackson . 2023-11-04
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Food lovely, but unfortunately when requested a 8pm delivery on Bookyup through their website but it arrived an hour and a half early. Offered to recook but such a waste of food. Pains me to throw so much food away.
Kate Boyd . 2023-05-28
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Honestly had the best food from here tonight! I was so full but had to continue eating! Thank you!! Amazing food!!
Rebecca . 2023-05-13
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Best Chinese in the area without a doubt. Staff friendly and helpful. Food is amazing, especially the crispy duck!
Lorna Loodts . 2023-04-25
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The food was alright but not worth the 2 hour wait and the 2 phone calls it took for it to arrive. Not even an apology from the driver (Were 9 minutes away)
Prompt Command . 2023-04-05
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Many chinese restaurants in the area, we have tried them all and were always disappointed. We finally found one that we are happy with, it’s clean in there and lovely staff as well as the best chinese food in the area for sure!
Ane . 2023-03-09
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Food was arwful... had couple mouthfuls n 2 ribs rest went in the bin.. both me n my partner have both been bad this morning will definitely not eat here again.
Stephanie Mcnally . 2023-01-18
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This take-away is excellent, their food is lovely, hot and plentiful, would recommend.
Kalli J . 2023-01-18
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1st time ordering and I have to say the delivery was very quick and efficient. The food was perfectly packaged and presented and was piping hot and totally delicious.... Will definitely be using them again
Stuart Crawford . 2022-09-15
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Good quick service and very tasty food Would highly recommend
Alan York . 2022-09-10
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1 of 2 Chinese takeaways we use - Good value, nice food, very friendly staff
BradM94 - Gaming . 2022-08-31
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Way too much garlic in the chow mein, it was thrown away and just eat refuse to refund so complete waste of money
Lisa Jenkins . 2022-08-24
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Amazing food would highly recommend
Louise Cattell . 2022-08-09
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My is always great and the service time wise was great also thank you wok and roll staff.
T Rex . 2022-08-08
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I’m so angry and upset with my order at this place and what it’s done to myself and my family which ended in really bad food poisoning. Ordered food after I done a long flight as crew to and from Tenerife. What a mistake . My food came and it wasn’t worth the price . Beef curry was only made of three ingredients. Chucks of onion , chewy beef & the sauce itself . Every beef curry Iv had from other places has more veg such as mushroom etc in it . I will say the chicken balls was nice and a good portion . my son is only 1 1/2 & ate the same food as myself and my partner . He’s I’ll with food poisoning symptoms same as myself and my partner . My flight was nearly diverted and I would’ve been offloaded aboard alone as I was I’ll on my inbound flight home which as crew it very bad. I wouldn’t recommend ordering from here . Uber eats doesn’t have a way of me reporting the food from here and a way for me to get my money back like just eat does . Beyond fuming how much discomfort my family is being out through because of poor food hygiene. It’s like they’ve put laxatives in the food like what the hell !
Anaya Gillespie . 2022-08-04
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Second to none always have special curry tried the Singapore chow main absolutely gorgeous,set a delivery time right on cue hot and tasty food wont go anywhere else
Mark Stevens . 2022-04-30
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Great service and staff very friendly the best place for Chinese food
Danny Kalsi . 2022-04-09
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1st time user. Came on time. Fresh, hot with a complete order. Every item was delicious. Seriously recommend this chinese takeway. paying a bit more was worth it for the better quality food. The prawn balls were fantastic. Will defo use again.
Saul Augustus-Dore . 2022-02-26
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The food is so tasty and much fresher than anywhere else I’ve tried locally. Would definitely recommend!
Alexis Rogers . 2021-12-28
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Ordered through Uber Eats and was very impressed. Big portions (although prices are a bit more than other places) and really tasty. Will be using again!
David Fenwick . 2021-10-03
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We eat from here last night the food was hot and fantastic 👌 thank u
Jenny Freeman . 2021-06-20
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Top service provided very well professional many thanks 😊
Mish gan . 2021-05-03
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Had food for first time from Here..Excellent Food Hot fresh..will definitely order again ...
Susan Vaux . 2021-04-02
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Love the king prawn fried rice always hot when it comes
Darren Stevenson . 2021-03-20
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traveled a bit to try this place on recommendation, best thing I have done. service second to none .food was the best I have had in a long time,better than any Chinese local to me, will definitely recommend this place.
Patrick Trappett . 2021-02-13
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Tonight was the first time ordering from here and it was absolutely gorgeous, they were so speedy getting here aswell 😍 very impressed.
Natasha Stanley . 2021-01-21
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Ordered via uber eats, 1hr late and food cold.
Dean Challoner . 2020-11-29
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AVOID THIS PLACE IF YOU NEED DOORSTEP DELIVERY. Absolute disgrace. Refused to bring my order to the front door, so just walked off. Phoned the restaurant who were extremely unprofessional and rude and put the phone down on me. Have young children in the flat and cannot come to collect it from outside. Paid for my food already via Uber eats. Restaurant should not be on Uber eats as it states doorstep delivery, which is not the case as their driver refused and the restaurant tried to blame covid. Other restaurants bring the food up, more like the driver is too lazy. Shame too as I always tip as a thankyou for bringing it up. AVOID THIS PLACE IF YOU NEED DOORSTEP DELIVERY
Katrina Peacock . 2020-10-20
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Food arrived an hour after estimated delivery time to be stone cold. Food very bland and sauces were watery. Worst chinese meal we've come across- Asda's ready meals are better!
Claire Robinson . 2020-09-30
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Used wok and roll about 4 times in the last 3 months. Brilliant service. Food exceptional. Never been dissopointed. Driver's lovely. Very friendly people on phone.
Sandra Naven . 2020-09-26
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very nice meal and price was good, I did a big order and they was fast to get it ready for me.
Lee Bench . 2020-09-26
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2nd time in ordering from these guys as the first time took over 2 hours to arrive and when it came was the wrong order. I thought I would give them a 2nd chance to my regret! Waiting 1.5 hours still not arrived. Shocking service over priced meals never again. My advice stay away and go to China Dragon. Shocking!
Barry Lloyd . 2020-09-20
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Really good food delivery was longer but expected during these crazy times no contact dropped at door
AJ88 . 2020-03-28
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Fantastic service all the family enjoyed the food and the delivery time was quick will be ordering again 100%
Edinbird Rock . 2020-02-08
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Superb tasty food. quick and fast Delivery service. Professional and friendly Staff. Fresh tasting food and simply the best Chinese food in this area. Chinese food lover's!!😋😍🤩
The only Way of life . 2020-02-08
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still good food come back the old name was no need change name
steven parkinson . 2019-10-06
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Been using golden bird for 20 years but the food here is absolutely gorgeous this place is my new regular. The crispy beef is amazing!
Phu Dieu . 2019-09-07
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Bought from this Chinese for over 10 years. They changed the name unexpectedly and prices increased. Food is awful in comparison to how it used to be (we have relatives who used to drive across the city just to get Chinese from here) and smaller portion sizes too. Will no longer use!
Ebony . 2019-08-03
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Great food and very friendly staff
leanne eales . 2019-07-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2270 Opinions
Cons: Toenails on the toilet seat when we got to the room 😂 no idea how. Rest of room was clean. Writing on the mirror felt a bit cheap and dirty to me, would rather just have a clean mirror. Hotel felt a bit tired and dirty. Pool area lockers mostly broken. Pool area in poor condition, broken tiles, scum and debris around jacuzzi area. Steam room barely warm. Parking @£12 is considerable. Pros: staff were friendly, breakfast was good. Bed comfy. Would not stay again.
11 Opinions
Love this place, should have a michelin star. Nice little canope's before your starter and desert which you don't expect as it doesn't say on the menu. Staff are very friendly, nice atmosphere and the food is incredible for the price. Shame this place doesn't get busy, maybe it is because of the location and being a hotel, this place should be thriving