Based on 235 opinions finded in 1 websites
Opinions
Poor quality, definitely gone down hill, won’t be returning. Found the staff quite rude considering I’ve spent plenty of money here in the past. Shame
Simon B . 2024-10-04
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I bought a packet of mangosteen which was prepacked but when I got home I found that the fruit had gone off. I took it back the same day with proof of purchase but the manager made a fuss as they have a policy which states that all food items should be returned with 30 minutes of purchase to be entitled to a refund. This is clearly displaced above the entrance to the office.
Su . 2024-09-01
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We went to the restaurant. Whilst the food is good the service is extremely poor. The waitress was as miserable as can be. We only left part of a discretionary service charge payment as a result. The waitress was confrontational and insisted we pay it and was really rude towards us and mumbled something like ‘Don’t come back here again’! The supermarket itself is awesome although some prices higher than supermarket stores! But great to browse around.
Daydream790717 . 2024-08-19
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It’s spacious and renovated but Prices are higher than See Woo, Hoo Hing and even Tesco and Sainsbury’s. We come here as there is plenty of parking and lunch. HOWEVER BE WARNED While waiting in the queue for the restaurant, I read the reviews that they have introduced a new parking policy. Many customers had recently received £100 fines when they stayed for just over 2 hours, they would not budge on the mistake and prefer to drive customers away We drove from Sussex to stock up and enjoy a relaxing lunch. 2 hours isn’t enough time so we purchased our supplies and left to avoid the fine. There is no advantage to coming here anymore. I will be enjoying lunch and stocking up on supplies at the Chinese superstore in Greenwich from now.
Effy B . 2024-06-23
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I am a repeat diner here. A frequent customer no less. But my experience this evening was to confirm that standards have not fallen even if prices have increased! We had a great meal this evening; menu has changed a little but the speed of service was simply amazing. Food quality was fine if not better than before. If you are on Purley Way do not pass without calling in for a meal.
Chris B . 2024-06-18
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We were excited to see that a new restaurant had opened - Gangnam Kitchen, within the Wing Yip site and we’re eager to try it. We went to lunch and order dumplings and tempura prawns as starters. Both were tasteless with no seasoning and the dipping sauces were like watered down soy. Mains, a beef and a chicken bibnbap were both also tasteless with very little meat and of poor quality. Soft drinks were priced at nearly £4. Would definitely not recommend this place and will not return.
Irene B . 2024-06-03
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As others have said, I have also fallen foul of parking fines here. Do not visit this place until they cease this parking robbery.
Kevin C . 2024-05-23
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Car parkng scam alert. Wing yip lease car park to ukps then claim fines are nothing to do with them. Wing yip own the land and make money from the fines by the lease. Went for mothers day meal and full shop. Went over 2 hours but spent £400. Now they want £100 more for parking fine. Who looks for parking signs when you drive into a restaurant car park. Scammers and should be ashamed.
Meander22173247700 . 2024-03-17
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My parents parked at Wing Yip, the car was parked for 45 mins, whilst my mum went shopping in Wing Yip, my father popped to Halfords and then quickly re-joined her in the supermarket. They then received a £100 fine - they went back in to speak to Wing yip, management who refused to spk to them, saying they had nothing to do with the parking. My parents appealed to UKPS and sent copy of credit card bill/receipt to prove they were customers and confirm the car was parked only for the duration she was shopping. The appeal was refused on some nonsense in the small print - that my father shouldn’t have excited the ‘compound’. As my mother was shopping for all 45min the car was parked - this parking ‘regime’ is clearly just a money making scam that Wing Yip management are aware of and appear to be party to. This has really upset my elderly mum who has been a Customers for years. Shame on Wing yip and UKPS!!
A S . 2024-03-17
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Amazing place for all your Chinese and oriental grocery needs. Huge choice. We visit several times a year to stock up various frozen and food cupboard items. It’s not the cheapest but def the best.
NOXCO . 2024-03-13
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What a disappointing way to start the year of the dragon... We went to Wing-Yip on the 9th Feb to do a bit of shopping and meet family for a reunion dinner at Tai-Tung, but today received a parking charge notice for exceeding our stay. Having read similar reviews here on Tripadvisor I really wish we'd checked beforehand, because we saw no obvious signage and have parked at Wing Yip regularly over the years. We intend to challenge our PCN but don't expect it to lead to anything. One thing is certain though, we will not be returning to Wing Yip.
M P . 2024-02-15
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The food is sometimes ok and sometimes just awful. The chef had obviously burnt all the noodles of a particular kind that day as the waitress said there's no point sending them back as they're 'all like that tonight'. So it's overall not a good experience, made worse by being stung with a bill from £100 for parking. We had absolutely no idea parking wasn't free (we haven't been there for years and will now NEVER go back). Yes there is probably a sign but it was dark and it was raining.
gummington . 2024-02-09
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I drove to Wing Yip for dim sum to celebrate Chinese New Year and spent a lot of money in the restaurant and the superstore. A few days later I received a parking charge for exceeding a 2 hour stay. Wing Yip is the landlord of the car park and UKPS operate it on their behalf. This is an outrageous way for Wing Yip to treat its customers.
285jotrip . 2024-02-07
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Bought seaweed which is a dry food, bought three packs, they were mouldy. Went back didn't have a receipt, got told no refund no receipt. Cashier lady did try to look for my receipt on their system but couldn't find it. They say it doesn't affect your statutory rights but reality tells you otherwise. Wing yip didn't exchange nor refund the goods. Make sure you keep your receipts people. I left the three packs there. I wonder if they will end up back on the shelf? Won't be buying seaweed there then....
X9773YPkiml . 2024-01-27
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Went to Wing Yip 12th Jan 24 and did some shopping and had lunch while we were there. Six days later I received parking fine for over staying. There are: 1. No principal signage near the entrance to the car park describing (A) who the car park is for, (B) time limits on length of stay, and (C) details of any charges or free periods of stay. 2. No visible local signage in and around where I parked my car to provide me with further details, including how much I would be charged for overstaying. I made an appeal and sent 18:30 in the evening after office hour and the next day 09:17 I received 5 pages long standard email to reject my appeal with their reply “FULL & FINAL RESPONSE WITHOUT PREJUDICE”. Which means there is no appeal process at all. The freehold owner of the land Wing Yip W. Wing Yip & Brothers Property and Investments Ltd seems to be happy to wash their hand off despite they have Wing Yip supermarket onsite, knowingly majority of people shopping there are Chinese/Asian, and some of them may have language barrier and possibly working and getting paid minimum wage, parking fine can: • Bring them stress and anxiety. • Extra financial burden. There is a such imbalance of power in play, I have now made my decision for not shopping in there anymore, in addition I will not use any of the parking facilities that manages by UKPS. There are plenty of alternative shopping choice around e.g. Hmart, Korean food etc.
849JY . 2024-01-23
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On 17 Jan 2024 I went with friends to shop for Chinese food in the Superstore ( Wing Yip at Croydon) and have lunch in the restaurant (Tai Tung). Today, 22 Jan I received a penalty notice (a fine of £60:00) from the car park management company. After a lot of redirected and unanswered phone calls to the car parking company I rang Wing Yip and then to be told that the fine was for parking more than 2 hours in the car park. This is totally unacceptable. If you shop in the superstore & eat in the restaurant you need more than 2 hours. It seems that Wing Yip and the other shops in the complex are doind their utmost to punish their customers for bringing them business. Morally the whole episode stinks of unfair practices and extorting money from unsuspecting customers who dare to bring them business. So please be warned and make sure you don't give them your custom if it means you need to stay for more than 2 hours in the car park.
Shiu-Ling B . 2024-01-22
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Very clean oriental supermarket. Pleasant staff. Good variety of fresh, frozen and ambient products. Went to the restaurant, nice food, busy, but not noisy and not rushed. Squid and duck were perfect. There is an adjoining bakery with some lovely treats, definitely try the coconut buns and the pandas chiffon cake
976marieo . 2024-01-18
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I went shopping at Wing Yip just before Christmas. Two weeks later I received a parking charge notice for £100 because they claimed I was a "non customer" using their car park. Obviously I appealed offering to show my receipt but they referred to some small print that is apparently in the terms and conditions. Do I really want the hassle of going to court over this or shall I just pay up to make it go away? Will I ever go back there? That's much easier to answer.
Richard C . 2024-01-09
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Terrible to treat genuine customers with a parking fine for using their business. We felt we had genuine reason to appeal due to using 3-4 facilities on the site and spending a lot in the restaurant. But there is an instant rejection on the appeal. As other have said, this is a scam.
LoveTravel596328 . 2023-11-28
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I was shocked to receive a letter from UKPS issuing me a fine of £100 for 'not parking according to the signage installed in Wing Yip Croydon carpark' a few days ago!!! There were no details in the letter and when I googled, a number of people were also ripped off by this very unfair parking fine. Firstly, the signage (if there was one) was NOT obvious. Adding to that, I have had no problems with parking since it opened years ago! Like all the reviewers, I spent a lot of money that day (at least £400) shopping in Wing Yip and eating at the restaurant. I cannot understand how they expect customers to do everything within a short time. I still do not know what is the parking time limit, as there is no information on the letter, nor on the Wing Yip website! I agree with all the reviewer feedbacks and wished I had read their reviews before going to Wing Yip. There is no point calling Wing Yip management as it will be a waste of time and they are the ones who are ripping off customers! This is daylight robbery and it has now put me off going to Wing Yip centre, whether to shop, eat at Tai Tung restaurant or buy from the bakery! It is definitely a scam to rip off customers. My advice to everyone is DO NOT GO TO WING YIP! It is better to buy from smaller Asian shops. What is sold in Wing Yip can be purchased from smaller Asian shops and in the traditional British supermarkets.
slO2462ZT . 2023-11-27
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Average food, with a rip off parking scam included! Whatever your meal costs, don't whatever you do linger for more than two hours - or God forbid shop as well. You will get a parking charge from the operators.
johnfE6393RA . 2023-10-05
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We had a lovely dinner with my family. The restaurant service is the normal the food was good. We had the relax and fun night with the family. What will they know is while we were spending time in the place the parking where we left our cars was charging us £60 because we spend more than 90 minutes in that place. I call the restaurant to try to see if they could wave the charge. They said nothing. They could do nothing they couldn’t help . I explained where you were your customers. We spent £500 in food we spend time in your restaurant and we do know that we were spending too long with you. They don’t care about anything . Spoke with Shop, rubbish no customer service skills whatsoever has to do with the shop , call the shop customer service was rubbish. The man said the parking is nothing to do with them is a company who looks after the parking, so I had to talk to them . And I ask I’m sorry but how come I spend time in spending money in your place any someone else’s I have to do with the phone why are you not looking after your customers the customer who spent a lot of money . Never mind, it has a shopping centre that you can go and shop for food. You have the cafe that you can go. Have some snacks .. apparently you only can do the space of two hours which is strange . My husband Aunty, who had paid the bill. Contacted the company to explain we went and we spend money , we were genuine customers. They didn’t know that we only allowed 90 minutes because we’ve been customers from this place for decades never happened. We all spend. I don’t know how many hours spent there. it is really sad to feel like this place tone to a robbery that should be relaxing with family became a stealing point because it was not just my car was fine. The people from our time I got fine and the restaurant and the shop don’t care I think Slowly Slowly people will stop going to this restaurant and it will close because no one will want to be fined £60 Every time they go there and spend two hours in the restaurant .
Flavi F . 2023-10-04
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I took my family of 4 to Wing Yip Croydon and parked our car in disabled bay there with blue badge displayed. We bought some buns at the bakery and queued for a Dim Sum meal at the Tai Tung restaurant, which had a slow...
jasonBHK . 2023-09-29
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I went there with friends, had dinner at their restaurant, then coffee at their coffee shop, and then shopped grocery. Obviously this will take more than 2 hours. I had to pay £100 fine for parking there and using all their facilities. Ridiculous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Never go...
Judith R . 2023-09-11
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You'd think that this would be an ideal out-of-town destination when my wife and I went to the Dim Sum restaurant, bakers and supermarket? Plenty of safe convenient parking within the Wing Yip estate for customers - or so you would assume? However avoid the...
David M . 2023-08-21
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There is a huge range of Asian foods in the main shop and the restaurant food is delicious and can get very busy. However our experience was marred by the unfair parking policy in place. Be warned that Wing Yip will fine you if you...
bobsQ9830NS . 2023-07-30
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Lovely restaurant, great food, with a fast and friendly service and excellent range of products in the supermarket down the stairs.
Brizer2k2020 . 2023-01-27
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Very rude staff member, have no regards for the customers.. even before we ordered anything she wanted us to rush so that we are out in time although there were 75 mins before closing time...not going again
JAdrii . 2023-01-03
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Everything you need to cook Chinese food at home. More than just a supermarket - time out to explore and discover what is possible to produce at home. Highly recommended; pricing is also very competitive.
Clive Z . 2022-05-04
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A lot of the reviews here are for the restaurant, which has a completely different name! Don't be confused. I have been to this store a few times now and they always have what we want and more. What I have purchased has been cheaper...
DeeCe3 . 2022-05-02
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One of my main supermarkets. The frozen tofu dumplings are amazing. The vege spring rolls are massive and so good when air fried. So many sauces and condiments; plum sauce etc is great. The service is pretty minimal but part of its "charm". I asked...
pikknz . 2022-04-10
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Been going here for many years, Never had a poor meal Service can be a little abrupt at busy times but this is to be expected anywhere. Fresh food you can taste the wok on the noodles excellent for dim sum. For those reviews who...
TimeTraveler1st . 2022-03-20
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In Croydon with a couple of mates, and first time in years I’ve been to Wing Yip. Went on an ordering spree, Singapore noodles, Chicken fried noodles, Cantonese style steak, crispy Chilli beef, BBQ Pork Belly, sweet n sour chicken, Chinese broccoli and a few...
DragonJones . 2021-11-19
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This is an enormous shop, filled with ingredients that many English people won't know how to prepare, but be bold and buy something!
NotAmusedKaliningrad . 2021-09-13
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Love the products and choice, but the service leaves a lot to be desired, and this is from the people on the shop floor who were in charge. Absolutely no idea about customer service. Quite flippant and uninterested to help, and seemingly in a hurry,...
yv02d4y . 2021-09-04
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First time back yesterday after being locked down for ages - and wasn't disappointed. The food is always great here and the staff all seemed extra attentive. Masks were being worn, temperature checks on the way in, sanitiser at the door and the staff were...
Ken M . 2021-06-26
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Asked for 16/20 prawns, and they give me wrong prawns, had to wait long time but that was not the problem , the unfriendliness was the issue
angelies609 . 2021-06-20
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Fruit box packed with fruits at the top and sides but load of twigs in the middle. Felt badly cheated. Suggest Wing Yip to relay this comments to the producer / supplier. Will never buy this product again.
Phongtran2603 . 2021-04-01
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Apart from the rushed oily food. The service was terrible and food looked and tasted old. To top it all off was absolutely disgusted they serve shark fin soup. Should be ashamed of themselves
michellegE3059RS . 2021-02-26
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Today I visited the restuarant following a day out with my daughter, we were both in need of a quick snack.. We ordered the vegetarian spring rolls, Vietnamese sping rolls & the deep fried prawns. I kid you not, for the Vietnamese spring rolls what we received were 3 sausages wrapped in filo pastry. Yes ! Sausages in filo pastry. We are still baffeld ?! The "vegetarian spring rolls" were foul, literally. They smelt so very bad, infact distressing. We could not eat them. The contents were stale semi cooked limp cabbage and rancid black seaweed, not much else. We had heard so many compliments about the food there, but this goes without saying, they have lost our custom forever ! We recommend you check the contents of your order before you leave the store or you may be in for an unappetising surprise. A total waste of money served by and wholly unethical business practice. Eat elsewhere !
LouisaRyan . 2021-02-16
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Last night I decided to stop by as I had not been here in a while. The restaurant was packed to the rafters of people. Social distancing measures were in full effect. After ordering some lovely Chinese food we then explored the rest of the...
thara r . 2020-12-09
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I used to love coming here, huge range of products, shelves fully stacked, well organised stock and the general feel when you walk into the store is exceptional. Since their expansion everything has gone downhill, there's so much wasted space now, it seems like the...
A8318EEjanel . 2020-07-30
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Wing Yip Supermarket was/is in the process of a makeover/upgrade, it is well lit and spacious, and offers a vast range of oriental food products, so much it is sometimes difficult to find what you are looking for. The staff are well versed in helping...
Tour13907835253 . 2020-04-01
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We had Szechuan prawn (x 1) Squid salt n chilli (x1) Prawn in batter (x1) Sweet n sour prawn (x1) Chicken noodle (x1) Half roast duck with pancakes (x1) My sister had a Gin and Tonic My mother had tonic water I had a glass...
734neilr . 2020-02-25
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I love cooking Asian food and love nothing more than to have authentic ingredients. The store provides fresh, ready and processed ingredients at a fraction of the price. Fresh seafood is also available- you can pick out your own lobsters! Don’t be discouraged by some...
Thereyouglow . 2020-01-30
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Lots of people in these reviews confuse the various independent restaurants in the centre with the wholesale supermarket. The Wing Yip supermarket does not have a restaurant, most reviews are actually talking about the Tai Tung restaurant or one of the many others inside the...
budhab . 2020-01-13
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Became very unwell after visiting wing yip Saturday the the 4th of January after ordering fish and vegetables and steam rice ended up In kings college hospital sweating shakes and vomiting i will never go there again.even the pak chi was unable it was stringy...
LoveTravel671779 . 2020-01-05
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Visited this place before and after refurbishment. It is very spacious now and offers a big range of Chinese, Thai, Taiwanese, Japanese food etc. There is a frozen section as well as vegetable section etc.
supersupergirl . 2019-11-02
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So the supermarket is very good and sells food offerings from around the world. It is undergoing a major refurb at the moment but is looking good. The restaurant, well, why not. Lots of tables, lots of oriental people eating there, I trust their judgement....
HalDavies . 2019-10-24
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It feels as though there is too much space with not enough products to sell. There are large areas of space with produce all huddled into shelving in the middle of the floor. Before the refurbishing, different foods from different places were labelled clearly, so...
Belle-Noel . 2019-10-23
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I went along with my sister to go for a massage and had an awful experience. The masseuse kept coming in & out of the massage room and shouting in Chinese to her fellow employees. It was not relaxing in the slightest. As for the massage she used no form of cream or oil so it was very dry and rough and it appeared she had no technique or idea of what she was doing whatsoever. When it came to pay she screamed at me accusing me that I was using the wrong card and then demanded it suddenly and shouted ‘give it to me’. It was extremely unprofessional and I shan’t be going back. In fact, I would strongly urge you not to visit as I left very anxious and sore after the whole experience. If I could rate this in minus stars I would - do not go!
elleng745 . 2019-10-19
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Don't know why this place is so busy. The food is just average and very expensive. The biggest joke is the bill is in Chinese so you can't check it. I asked for one in english but was told no can write english
Llexuss . 2019-10-05
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Previously we have loved this place but today service was very slow. It took 20 min before anyone looked at us and then an hour before food. My rice came out but then 10 mins till my main dish which then left my rice cold....
b0sshard . 2019-09-28
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I like to cook chinese food - not on a level with restaurants - but quite simple dishes. a lot of ingredients are now available in most supermarkets but for choice and quality a visit here is essential
h11630Jjuant . 2019-09-22
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Went for dim sum today as it used to be so good.
confusedLondon99 . 2019-08-29
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Easy to parking and enough space to seat.
JunglimO1 . 2019-08-07
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Very disappointing visit and should have realised there might be a problem when table next to us we’re already complaining and returning 3 dishes.
Wessex39 . 2019-08-03
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was really busy on a weekday which is a good sign and the food was authentic and tasty. The restaurant it self was cool very 70s in style and like what you would find sometimes in China,
clarkeegriswold . 2019-07-22
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....but with almost as good a selection of Chinese food and goods as you would find in any market in China
Jeremy B . 2019-07-10
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We often come here after shopping in the area. The food this time was awful we had to leave most of it.I mentioned it to the staff but nothing was said or done.Wont be coming back in a hurry
chelle t . 2019-07-05
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Been eating at wing yip restaurant many years. Food has deteriorated markedly over the last few visits. Had the same dishes as before but today was bland and unbelievable and expensive. Not coming back.
Basilsingh . 2019-06-06
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We were looking forward to come here to eat before we shop next door Chinese supermarket. The dim sum I've noticed were not freshly made from the restaurant but maybe bought from the supermarket next door. The meatballs were soggy and they have forgotten to cook a dish until we've mention this to the waitress.When the bill arrived, I was shocked at the price. They have charged the 10% service charge and not very friendly service.
kwl888 . 2019-05-22
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Absolutely appalling food. Not fresh, bland flavour, inferior ingredients are all but few complaints I have with this place. Would not recommend dining here. Expensive for what it is. Better off picking up a supermarket takeaway.
nicholasd380 . 2019-05-22
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This was a recommendation from a friend. It was pricey but I assumed that was because the food was so good (side veg £9).
LondonSmith7 . 2019-04-27
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Chaotic !!! Staff very efficient unfortunately not enough of them. Long wait for service ....dim sum not bad, roast meats very good and noodle dishes terrible (nothing near to the authentic stuff) and portions small. Long wait for your teapot to be topped up with hot water despite what you are charged each person for tea (hot water) and service charge.
Donricojr . 2019-04-27
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Went to the Wing Yip Center yesterday for an afternoon out. Starting with the Chinese Restaurant, and then shopping in the Supermarket and a look round the gift shop all at the Wing Yip Center. The restaurant is authentic Chinese and the food is excellent. Afterwards shopping in the Chinese supermarket. Which is huge, with all Chinese and Asian shopping, fresh and frozen. Then the gift shop is also worth a visit. Also on site is a Chinese bakery which was our last call before home. Drink and Chinese cake. Definitely worth a visit.
LesleyD_11 . 2019-04-13
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Had very tasty food. Price was responsible. Service could have been much more interactive. Dessert menu was never offered, so they missed out on an order there. Staff could do with training on front of house service.
sails35 . 2019-03-27
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We went to this restaurant last Thursday 14/03/2019 as my daughter had her graduation.
aenert . 2019-03-19
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Ignore the negative reviews about miserable staff if I was as busy as they are I would find it hard to crack a smile good service but awesome food good his is more than your regular Chinese. Some dishes I have never heard of but tried some. It was a true experience and no one can say portions are small
Pkelly35 . 2019-03-13
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Just been here with the family. Very disappointed with the staffs lack of hospitality and customer care. I didn’t feel welcomed and felt very rushed. The restaurant feels very dated. The food itself is lovely, really enjoyed the food. Couldn’t eat it all, so we asked for take away boxes, the waitress literally threw the take away boxes on the table and we had to do it ourself in the middle of the restaurant which I found very crude. When they did bring the food dishes out, they didn’t even say what it was and who it was for, just put it on the table as they walked past. So we were all trying to pass each other’s dishes around and figure out what was what. The staffs attitudes really annoyed me to be honest. I won’t be going again.
Cgibbs22 . 2019-03-10
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We didn't appreciate out time in the Wing Yip... the decorations are aweful and old-fashioned, and some parts are dirty. The food was blant, tasteless the staff is not really welcoming... such a shame to have a great front view and be disappointed inside like this.
. 2019-03-09
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Amazing food and the waiting staff so helpful with what to choose. Don't forget to ask for take away containers if you can't eat it all. The on site bakery is brilliant too, try the pork Char Sui buns. And allow lots of time for the shop, the renovations have greatly improved the selection and it is vast. For instance there are several metres of shelving just with different chilli sauces!
. 2019-03-06
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Two tierd restaurant which is very busy but serves great food. I have always wanted to eat here and have noticed how packed out the restaurant is at all different times.
. 2019-03-03
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Although a weekday, the ground floor restaurant was completely full, and the upstairs was nearly full as well. Must be heaving at the weekend.
. 2019-02-23
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The superstore has been refurbished to a much better standard. The majority of the products have been moved to the back area and there seems to be more stock available. There is a bakery too and a few different restaurants - some better than others.
. 2019-02-15
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Visited here this week for lunch - have been loads of times before but this time I took some friends who had never been before. The food is always excellent and authentic. I had forgotten that it was Chinese new year week and so was especially busy - but well worth the wait to be seated. There is a lift outside the restaurant that you can use to access the upstairs area of the restaurant.
. 2019-02-09
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I have reviewed this restaurant before and our experience last night was fantastic. The food and service were of the highest quality. We were meeting friends for the first time in ages and the staff added to our enjoyment. Thank you and we will be back especially for the satay prawns .
. 2019-01-16
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I go roughly once every two or three months, and it is always good value. Even on a mid-week day, the restaurant was fairly full.
. 2019-01-16
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We got a takeaway for 5 people, which came to £152!! one of the dishes was Stewed Ee with garlicl in pot and it was half pork and half eel which not mentioned on the menu, although they do say on the menu it was eel and garlic. The person who ordered this dish could not eat it for religious reasons. Also we did not receive one of the dishes. When I phoned the restaurant I eventually spoke to the Manager a Mr Leong who was very unhelpful and put the onus on us for doing the ordering and not asking if there was pork in the dish, he could not understand they can mention garlic on the menu but not pork!! There was no mention about the missing dish. The total cost of these 2 dishes was nearly £30!! All he said was return the dish with the pork. I will not be using this restaurant again. Also prices have gone by £1 or more!!! The website has not been updated with the new increased prices.
. 2019-01-15
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Haven’t been here in a few years and pleased we made the trip again. A great selection of cupboard items/ dry goods and fresh fruit/ vegetables. You can also buy in bulk. The bakery & Chinese restaurant in the centre are fantastic places to eat as well. Really recommend a trip to here!
tanyac179 . 2018-12-08
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A huge selection of Chinese, Filipino, Korean, Malaysian, Japanese etc food. Both fresh and frozen. Staff very helpful. Occasional food demos.Plenty of parking. Good value for money.
joy2bp . 2018-11-30
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As usual, the food was very good and the service fine; and the price not too dear for metroplitan Croydon!
charleschang2018 . 2018-11-22
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Lots of varied authentic ingredients. Fresh and frozen produce. Live lobsters or crabs in tank. Household items, such as crockery and saucepans etc available. Able to buy produce in bulk if wanted. Good experience. Only surprised to find vat / tax is not already included within bill. A bit like the US billing. Would go again to do a shop, car park available.
Jmazin1 . 2018-11-21
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I came here whilst working in the area. It’s a traditional Chinese place, more ‘functional’ than glamorous. If you want posh fine dining don’t come. But if you want really good authentic Chinese food the DEFINITELY come here! Generous portions reasonably priced. Lovely lovely tasting.
kevinmX8545PU . 2018-11-12
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Went mainly for the Dim Sum. It was busy, so we were offered to share a table, which we did. Service was quick. The food was piping hot & really good value. I'll go again.
65Kenneth . 2018-11-11
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Been to this restaurant numerous times but this time I'm not impressed. The chicken tasted and looked synthetic - not sure what it was to be honest. The meal (chicken and cashew nuts) was very gelatinous . Very disappointing. My advice - avoid the chicken
MistyGLEN1127 . 2018-11-10
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I went to have a massage for 10 pounds 20 minutes which is earlier she was pushing to pay 30 pounds for 30 minutes. She started massaging me from the same area from time to time. It was awful and painful and i said she needs to stop coz she is already hurting me. She has to stop few times as she was texting and answering few calls which is very unprofessional. She was also speaking to his colleague in their chinese language. At the last 5 minutes of massage she was tapping my back really hard and that was the time i told her to stop. Honestly i felt like my body was ruined and i felt it was like being punch few times. Never ever would come back to that place again.
Apple Vanessa M... M . 2018-11-02
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We’ve always been a valued costumer of Wing Yip Croydon but today Staff seems to be very unhelpful and unfriendly. Got my shopping for amounting of £209.87 so it means that will be a big loading, expecting somebody will help me unload the trolley and for me to pack the things. But obviously no one come to the rescue and staff from the cashier keep on saying they have no staff today. OMG ....every pay out tilt got a 2 staff, one is helping to unload and load the shopping items and one simply standing in front of the tilt where I was but he didn’t bother to help that make me so cross even mentioning to the cashier but to no avail.... saying he was not suppose to be there dahhh. He stayed after I even left!! And to give my feedback to the costumer service all He can say alright .... alright hey I am valued costumer... a simple sorry will do me a favour to calm down ..... so annoying people!!!!!!
hazel4503 . 2018-10-29
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I come to this Chinese restaurant every month or two. The food is invariably good and the prices are not dear. The service is OK.
Charles C . 2018-10-26
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I've been a couple time. But wing yip is the place to go for anything oriental. From food to drinks to tools the have it all definitely going back.
vivien s . 2018-10-10
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Brilliant!! The Service, Food, Drinks & Value for Money are all superb. This place is very hard to beat!
Ally M . 2018-10-08
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Use the supermarket fairly often as it’s the best place for oriental produce etc.
Nockle1 . 2018-10-07
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Spent many years working in China and it all comes flooding back .
pete b . 2018-09-28
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There is a wide variety of foodstuffs from Asia, including Chinese, Japanese, Korean, Indian and Thai. Also has fresh vegetables and meat
FL T . 2018-09-23
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Delicious family friendly dim sum - great on the weekend and always full of people. Although the service may not be the warmest it somewhat adds to the charm. Would highly recommend the pork puffs and yam. Keep going back for more!
Catherine P . 2018-09-23
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Did a big shop at supermarket nice friendly staff good variety of produce then dropped into wing yip restaurant
Annette S . 2018-09-18
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We ordered a steamed chicken and in the middle it was raw. Waitress was trying to convince us that they’d eat it just like that and that’s how it should be. What a joke?
rrowan . 2018-09-12
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I love wing yip. I’ve been going since I was a child and can safely say it has never failed me. The dimsum is on a different level to everywhere else and the duck will leave you salivating.
Dino L . 2018-08-31
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Went last night. Staff were superb. Friendly. Had one of the best evenings with great food. Fresh, well cooked and piping hot. Thank you.
holly20122016 . 2018-08-22
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Good place to shop for asian food, and the range is vast. Would visit here again and make frequent trips when needed. Would recommend to friends and family
maygirl2605 . 2018-08-17
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32 Opinions
Order Chinese fron here spent over £60 and the food was awful, the chowmain was pale white didn't taste right the whole order was disgusting dog food I'd say not chinese
98 Opinions
don't waste your time or money. stood outside waiting for delivery for 30mins what never turned up. guy in the restaurant put the phone down on me twice. delivery driver mouthing me off but delivered it obviously to the wrong house. waiting for ubber to get my money back. be warned ⚠️ rubbish for someone local
291 Opinions
We ordered from here for the first time last night have to say it was the nest Chinese we have had in a long time! Will be ordering from here again!
139 Opinions
So I came in and ordered Chicken balls , Char you Pork in BBQ sauce and special chow mein which all came to 26£ , as I left I realised the prawn crackers had not been put in so I went back in and the workers were extremely confused , after 5 minutes of explaining I recieved my prawn crackers and left to go home (15 minute walk) I wish I had checked all of my things at the shop but to my arrival at home I had been given the wrong meal altogether (I didn’t want to check in store as it takes ages to get out of containers) , I then phoned up and explained and asked if they could drop me round my right meal and I would happily pay an extra fiver but the lady said they had no delivery drivers there (which was a lie as I had seen 2 seated in there next to just eat bags) and that I had to come back to get my meal changed. I’m 19 years old and payed 25£ which to me is a lot of money for a meal I didn’t eat nor enjoy , I couldn’t go back up there as it was getting late and my family were also eating so parts would’ve been cold by the time I was back . Really annoyed to be honest and defo won’t be coming back. The communication was appalling no one could understand anything I was saying. I’m very respectful that not everyone speaks English but when you run an establishment that requires you to communicate with others , someone should know the native language otherwise orders are going to continue to be mucked up. Get an interpretator , and actually listen to orders instead of rushing everything and getting it wrong. P.s the prawn crackers were yellow and the chicken balls tasted old and as if they had been microwaved. Ridiculous!!!!
866 Opinions
The layout/ decor of this restaurant is amazing, even insta ready for those who wish. The food was amazing, and I will definitely be coming back again. Went for my nieces 21st.