Wing Wah in East Staffordshire

The first impression was how cold the restaurant was! It was most unwelcoming. I don't think any of my food was 'hot'! Lukewarm at best - very poor. Also, the lukewarm food went onto cold plates. None of the food could be described as quality. I didn't fancy the prawns I had chosen. A lot of the pork was quite chewy and inedible. It wasn't aromatic 'duck' pancakes - but pork; and the pancakes quite dry. I couldn't recommend this restaurant and also unlikely to be returning.

Absolutely awful from start to finish no one to seat us and staff so rude, would not recommend at all, not much food left and we were rushed by the staff to leave even though it was my birthday

Absolutely awful from start to finish,Rude staff and cold food, never been to a Chinese and asked to pay first maybe other unhappy customers walked out without pay

Been here today for my Husbands 50th birthday. Beware if you are going there is no heating and subsequently the food is cold when we left after not being able to eat the food we were not offered any refund for the terrible experience and food. My Husbands birthday meal was ruined. Think twice.

Visited Wing Wah’s for my grand daughter’s birthday and found the experience very disappointing. Food was generally cold and had clearly been out too long, salt and chilli chips were just chips and also cold!! Service was poor, plates allowed to stack up on table and no one revisited our table for further and additional drink order. Anyone thinking of visiting, don’t bother, order a takeaway, it’ll be better quality, hot and a lot cheaper than this restaurant. Would not recommend.

This place is perfect just don't over eat and if you do don't worry the toilets are so clean I am not even joking it smells so good I usually dread public toilets but this one smells like a bit of heaven and the staff is so nice and a chocolate fountain is there with alot of ice cream and good starters and main courses

This restaurant is easily located within the high street of Burton, parking is available just round the corner at the Cooper Square car park, the restaurant is clean and tidy and staff were helpful and friendly all with smiles on their faces, the buffet selection was as you would expect, had no issues with the food and drink service came within minutes of taking the order. One thing to note is the deserts are fairly limited with only a small selection available in comparison to other Chinese buffets I've visited previously. (Don't worry the chocolate fountain is there!) The décor is in a traditional Chinese style, however a better atmosphere could of been created with some music which didn't seem to be playing on my visit, shame. Paid for the order after eating and left happy with the experience. Would recommend this place to others! Overall 4.5 out of 5 :)

Bad service dose not perfectly say on the food if is vegan or vegetarian I had 3 plates and all of the food made me sick I will be taking them to trading standards toilets were fluided I will be asking for a refund and compensation and will never use them again

We enjoyed the food and the ambience - Unfortunately we do not like false advertising !! We had our granddaughter with us who was 13 today, we mentioned the advertisement - if it was your birthday your meal would be ‘free of charge’ however, on mentioning it to the cashier she asked for identification in the form of - either a driving license, passport or ID - Driving license really ??? she doesn’t have a passport - the id we had did have her name and date of birth on it - unfortunately that wasn’t enough - total rip off - Wing Wah you should be ashamed of yourselves !!!!!!!!

Staff were excellent, lovely welcome and looked after my family with care and attention. Food was fabulous and such an amazing range of dishes. Loved that some food could be cooked to order and my son-in-law had a stir-fry which he said was delicious. They made a special entrance with a birthday cake for my daughter which my grandchildren enjoyed particularly. We did not feel rushed at all and we will definitely be returning. Thank you so much.

Overall the food was fine. Reasonable choice and nicely cooked with all dishes hot and fresh. However the pricing policy is terrible. The 4’ rule is a joke. We have a grand daughter who is only 10 so is clearly a child, yet was forced to pay full “adult” price. She ate well, but only a child’s portion as she’s only a child!!! The rule is a farce because, for example they could get an adult who perhaps suffers from dwarfism and would only be 4’ tall, but based on the Wing Wah rules, would only pay the lower cost….i really think that they ought to treat children as children up till the age of say, 15 at least. So whilst the food we had was decent, I fear that we will probably not go again. Shame really

This has to be one of the worst places to go for oriental food. The buffet choice is poor, bland (beige) and doesn’t look appealing. Even on a busy Friday night the food isn’t topped up or temperature checked as often as it should be. The food is barely warm and is greasy. For what you pay and for what you can eat isn’t value for money. The staff obviously don’t enjoy working there. If you are unfortunate enough to go when someone is celebrating a birthday then you are half deafened by loud tinny “Happy Birthday “ playing from cheap speakers! If you want a nice night out, avoid here.

We have been to Wing Wah's on many occassions and to be fair hav always enjoyed the food and service, However our visit on the 7th April was really a dispointment and I felt a bit cheated at £54 for two buffets and 2 large pepsi's when the food wasn't as warm as normal and some of the chicken was crunchy and could not be eaten the beef and black bean was tasteless, so just a little disapointed to say the least. the staff were very good and always busy but always polite, Perhaps just one of these wrong night and wrong time. Hopefully they will look at the matter and get it sorted. I do take on board that they werebusy but I do feel that the food should have been a bit better than it was

This place was absolutely fantastic I enjoyed the food the services was fantastic and really good quality and I will most definitely come again

We came for lunch and from the start we were singled out…. The manger was seating everyone one by one, when it was our turn she pulled my partner to one side and demanded money from him! My partner then questioned why out of around 5 tables why we was the only people to pay her words where “I’m short staffed” this was embarrassing for the both of us as we were probably the youngest couple in there (mid 20s) and we was made to feel that we couldn’t be trusted to pay for our meal after like everyone else in the restaurant…. This behaviour is in no way acceptable and is in fact illegal under The Equality Act to not judge or make assumptions on people age, race and what they are wearing. We have both come away very upset after spending our hard earned cash on something that should have been nice but instead we have been discriminated!!!

We hadn't been to Wing Wah for about 7 years (through personal circumstances) at least. So really weren't sure what we were in for given some of the recent reviews. I'm happy to say the establishment is as good as ever. Maybe better as the food was incredibly tasty and in many instances better than I remember. Someone here on TripAdvisor was moaning about they didn't pay for nuggets and cheaps. Easy fix, don't eat them as there is so much other choice. The staff were excellent also. They work hard and the service for me was slick. Very attentive and helpful in all areas. You cannot fault them. The place was very busy as well which was wonderful to see. If you are reading the reviews about this place and unsure, definitely give it a go. We will be back again and not likely 7 years.

We had this young girl samantha serve us she looked down at us with such disgust and didn’t make us feel welcome, considering we are spending our hard worked money here service with a smile on your face is appreciated ALWAYS.

We visited wing wah for Mother’s Day lunch and were not disappointed! The greeting staff were polite and showed us to our table and explained how it worked and took our drinks order which arrived quickly. The food selection was large with some very nice Chinese dishes-the crispy chicken was lovely as were the selection of different style noodles. There was also some lovely starters and a selection of beige food like chips, nuggets and garlic bread-what’s not to like, something for everyone! I personally thought the dessert section was the best. They had a candy floss machine, crepe station, popcorn maker, fresh fruit, the usual small cakes and jelly (heart shaped for mothers day 💙), ice cream machine and of course the chocolate fountain with various sweets, marshmallows and biscuits to dip in the chocolate! The decor of the restaurant was ok and the toilets very clean, I even saw a member of staff actually checking the toliets before signing the check sheet! Over all we had a lovely meal at wing wah for a reasonable price and Will definitely visit again!

Expensive for Sunday buffet which is in the main mostly English. Presumably catering for families with children as they can eat free below a certain height. Very disappointing nowadays. It was good when it first opened. I wouldn’t ever choose to eat there now. Staff are pleasant.

Lovely food - the only thing that spoilt it was the stir fry station - i stood well over 5 minutes and no-one came to serve me. the lady serving the candy floss kept looking but didn’t offer to fetch anyone, also a waiter saw i was waiting yo be served but chose to ignore the situation - i gave up in the end and walked away !!!

The food was average I would recommend the BBQ beef rib and the salt and pepper chicken the staff was very helpful and very professional I would definitely go again

Went here for New Year’s Eve all you can eat buffet and it was absolutely lovely - the staff are nice and accommodating and the food is really good, I was able to go up multiple times for delicious food and the desert bar was fantastic with a chocolate fountain and ice cream machine. There was entertainment for the younger children with a women coming out on stilts ( possibly a nye special) but 100% recommend going again: It was delicious!!

It’s changed and not for the better. Crispy duck was boiled fatty duck, no fresh dishes, tepiaki was only fish, chefs specials looked like they’re been there a week. Puddings bland no flavor. It all looks and tastes mass produced. We used to go regularly but won’t be going again. Bumped the price up in December £88 for 4 adults not good value for money. Much nicer food at better price in town. The new seats are heavy cumbersome and uncomfortable. Not easy for older people to move in and out as you refill you’re plate. Toilets weren’t clean. Good points soup was piping hot fantastically tasty. Staff were lovely and helpful. Drinks ordering was easy on an app.

This is my favourite restraunt ever. Know its really quite expensive, there has never been a time when the food was not delicious. A great place for a birthday meal or just a meal out with the family. Also great for a nice date with your significant other. Its a buffet and the stalls are scattered around the room. Toilets are clean and food is high quality. Quite expensive though.

The service was poor. There was some food left on our plates as we didn’t like some of it and we were charged for the leftover food. The waiter was very rude about it.

Terrible service. We had 2 vegetarians in our party and were basically told by staff we could eat hash browns and noodles. We eventually found that they had a vegetarian menu but the rest of the party had already eaten by the time these choices arrived. We then asked if we could take what we had already ordered home but we were told that we couldn't unless paying an additional £10.99. The excuse we were given was that the person who told us about the vegetarian options at the buffet had only been there for 2 days. Not good enough. Ultimately the food we ordered went in the bin. Such a waste.

First visit since covid and not impressed! Starters were luke warm and there wasn't the guy at the station where he cooks fresh items while you wait. For £19 it's not cheap and the desserts were nearly all gone at 7.30pm...closes at 9pm. Won't be going again, they do a thing where you can fill a box for a fiver, quite a few did that as a takeaway and is better value.

OK. Good for Children. Wasn't informed (or asked if required!) on arrival that they did a Gluten free menu at the same price as the £12.99 menu. So I 'made do'. At 12:30 when we went for dessert - there was hardly ANYTHING left at all. Not impressed...... Drinks for 3 of us, with one drink each - 2x large lime and soda waters and 1x large pepsi coke was an extra £19 approx. So not really a good deal.

I'd been to Wing Wah only once before with a Tennis Chum who is Chinese and a Gold Card member at the restaurant. I was so impressed on the quality & value for money that I wanted to take my wife but she was put off by some of the negative reviews. We happened to be in Burton shopping so I suggested she just had a look at Wing Wah My wife was impressed with the food on display & although we had not booked Ms Aishah Adraman on reception gave us a warm welcomed & found us a table We both enjoyed the lunch although being school holidays there were quite a number of very young & noisy children around The staff were very pleasant & attentive We will be back to experience the Evening Dinner menu

Disappointed!!! Is one way of putting it. The food seemed to have a salt bath before being served. The choice of food was not as much as you get for the evening service and worse of all the ice cream machine was out of order and so they had ice cream in tubs as a substitute (I’m sorry it’s not the same), and if you think that was bad, worse is yet to come….. there was no chocolate fountain working either. Unfortunately if we visit again, it will be for the evening sitting not lunch time sitting. Enough said.

Visited the restaurant for a birthday lunch never been before and I can say I wouldn’t be rushing back again. We were two adults and 3 children (9,10 and 10) they have a height restriction of 1.4 for children if their over this height they have to be charged as an adult which is absolutely stupid. There’s not a lot of children (our aged children) that would eat enough to equate being charge for an adult. Maybe consider adult prices for 14 years and over. Wasn’t a great deal of choice in dishes nothing that you thought wow. Too much English like pigs in plankets, smiley faces, chicken nuggets, onion rings… we came to a Chinese restaurant for Chinese food not english. Staff weren’t really overall friendly cleared the tables fairly quickly. Then when we came to pay they tried charging us for 8 adults and 4 children… so check your receipts!! Wouldn’t be returning any time soon and if we did it wouldn’t be with the children with their height policy.

We went as a party of 9 for my daughters birthday it was the that busy ɓut still had to wait 15 minutes for our drinks, went to get food and for how much they charge you there wasn't much choice the chips were warm, chicken nuggets chewy, the best thing was the cucumber , we ordered an ice Swan for my daughter it came full of fruit strawberry ice cream , fresh cream and chocolate pieces sadly due to allergies we couldn't eat the ice cream which kind ruined the experience it would be nice if given the choice of ice cream, service was brilliant but sadly food let the ight down and 3 of us spent most the night being sick so won't be returning here again

Went for my daughters 8th birthday here and they said we couldn't qualify for the freebie for her birthday because there aasnt 4 of us, which was fair enough but they didn't even bother with a happy birthday or a piece of cake with a candle on even though my daughter had a large 8 badge on her. Food was tough, such as the bbq and chicken and salt ribs, the chicken soup was slimy, all of it was only like warm and bland. It was obvious that it was all peft over food as we arrived just after 12 and the chef was just turning the food over. No chocolate fountain or candy floss on and very few choice of desserts! Didn't dare complain as the staff don't even look at you.

We were in private room very hot even with portable air conditioning unit the floor was very slippy due to grease not cleaned very well but apart from that the food was brilliant staff attentive and good value for money

Little choice during the day, Too many dishes not replenished and fresh just tipped on top of old food, drinks are far too expensive,

Went for Monday lunch just the 2 of us had one drink each buffet food ok some bits were bit tough to chew I'm only in 40s .bill came tried over charging us 54 quid rather than the 34 it actually was

We called here for lunch as we were in the area and wanted somewhere quick and hassle-free to eat. We paid £1 to park in the nearby Sainsbury's, which is just a 2 minute walk away. We paid £12.99 each for the all you can eat buffet and it was good value for money. There's always plenty of choice- just as much as in the evening and for £8 less. It was predictably busy, but the staff were efficient and the food was hot and well-stocked. My partner enjoyed the ribs and the crepes and I was happy to see the return of the pineapple fritters and, randomly, I still love the coffee mousse! The desserts are really good here, which is what sets it apart from other world buffet places. We'll be back soon.

Lovely food and plenty of variety. Staff were helpful. Good value for money. The desserts are also amazing. It's definitely worth a visit.

So disappointing First time here for 4 years and was so looking forward to the gorgeous food I remember having before All the food was cold and bland The best thing I had was a pudding Average food highly priced Won't bother going back

Was really looking fw to this but 21 pound each and 4 pound for my son who isn’t even 2 but had to pay as he had chips it’s Disappointing because it’s a Buffett there was no problem with him eating off my plate this is why places like Pizza Hut and Ming moon are way better they Don’t charge for under 2s they eat from your plate. I can’t see what the big deal is here massive ques then you have to que for ages to get food people everywhere like new street station hardley any food some food items not there atill boring tasteless miserable staff one try to take my sons plate away I said no his still eating his 5 chips your genna charge me for never again there’s better places out there!

can not really put into words about this place,5 of us booked a table and what a shocker, saying heathrow airport was busy is an understatement , huge queues going in the door, eventually got seated and waited 20 minutes for drinks, then it was...

We visited the restaurant last night as a family. First of all it was full to capacity which meant the queues for food was an absolute nightmare. Every family member who went up to try and get some food, we’re just getting pushed out the...

Food was bland tasteless stodge, budget canteen style not reflective of high prices charged. Heating was too high and very over crowded (too many tables packed in) with kindergarten noisiness. The only positive thing which justifies even the minimal 1 star rating was the teppanyaki...

Visited in February with my family including my 8 month grandson been here a few times but not with him . The manageress came over to our table and said directly to us “ if he eats our food it’s £5 “ and walked off...

I chose to go here for my birthday. We have been going here since it opened. I chose it this time as there has always, in the past, been choices for people with dietary restrictions. There was absolutely nothing my son could eat so we...

Went on Chinese new year and was promised a show re the dragon. This did not happen and I had two very disappointed children. My Birthday was that week and I changed the day (family could not attend because of it) to see the dragons...

Was such a lovely time out food was lovely staff were nice mannered was nice and clean no mess pudding was lovely too

This was our first visit here and I can say I’ll never return again, we were taken to a booth that was filthy, the seat was covered in food and was pretty dirty. The lad that came to take our drinks order was very pleasant...

Greeted by a very rude hostess, demanding payment upfront and letting us know we only had one hour to eat…never seen anything like it! Also it seems to be stuck in the 90s, tacky, food wasn’t the best either.

Restaurant was really cold mentioned to 2 staff they just said is it !!! Food was ok bit evening ruined as we were all cold a few others complained as well

To begin with, we were greeted by a very polite waitress who kindly showed us to our seats and proceeded to take our drinks orders with no hesitation whatsoever. Then we went up to the buffet and what a sight! A great and large variety...

So we went to wing wah today. Prices are horrific for lunch time, but fair enough I get it with the cost of living sky high. What really got me is them trying to charge me £3.99 for my 10 month old who ate literally...

Dined early (5pm) for a birthday bash with 14 others in group. Food was plentiful but quality very poor. Wife and I have used this restaurant in the past when food was quite good. Can’t see us dining here again. Increase in prices won’t attract...

Our drinks took awhile to arrive. The food wasn’t to it’s usual standard it was either overcooked or undercooked. There was limited choice for desserts. The ice cream machine was broken which isn’t ideal during school holidays and the alternative was to serve yourself from...

This is an enormous restaurant where I expected to enjoy favourites like Singapore noodles, sesame toast, etc. It all looked authentic but when I tucked in it became apparent that it was just cunningly disguised cardboard. I was astounded at how anything so tasteless could...

Brilliant food and lots of variety all piping hot A taste experience 😋 highly recommended Staff very pleasant

Booked for a table of 8. We're were squashed onto 3 tables meant for 6. The tables were wonky and the interior is dark and dingy. The food was very hit and miss. What really sealed the deal for me never coming back was how...

My 10 year old son enjoyed this, the rest of us did not at all, far far too much salt! Hash browns?? Not Chinese. Wouldn't return not tasty. My daughter liked the candy floss, but as she ate no dinner can't say was worth it!

For a week day Tuesday evening it was very busy, so either its very good or these people do not know good food. Thankfully it was the first, we have never been here and we didn't know it was here really. What a shame, the...

I wondered how they could offer an All You Can Eat Chinese Buffet for £12.99 per head but it became clear how this was possible when I tried the food. The food was really poor quality, the starters were poor, it was hard to find...

We visited Wing Wah on a Friday night with 2 friends who were Wing Wah virgins. We parked in Sainsbury's car park, just a 2 minute walk away. We'd booked a table and were seated in a booth, which are a bit more private than...

Staff were awful not even a good evening or thank you food was not even up to standard kids not impressed especially when they tell you it tasted funny , complained an not eve had an apology what's so ever

Having not been for a while, thought myself and my partner would try. Unfortunately disappointing visit overall, the food was bland and lacked any real flavour, the napkins at the table carried an awful smell of almost damp/ mould. A £40 bill at the end...

Well what to say most food cold many empty trays. Chow mein dried up. Fish hard as been there so long. Fresh ribs nice. Pork in sauce nice. My friend said terrible lots of fried stuff. Cleaning our plates away 2.30 then asking do you...

First trip to Wing Wah was definitely a good one. I booked a table online, which is easy to do. We parked in the Sainsbury's car park, which is free after 3pm and only a 2 min walk away. We were seated in a booth,...

So tonight we went to wing wash, Burton, no one had a mask on except the staff and no one wore gloves to collect their food. I cannot believe they are being so flippant when COVID is still out there. Last time we went everyone...

The food is all deep fried and very salty. Get your Blood Pressure and Cholesterol checked after you have been there.

Great value, never been here before and I have to admit it was fantastic. Staff are friendly and food is great quality for money

After months of shielding my vunerable son we felt confident enough to take him to his favourite place cannot fault the restaurant or food it was lovely on arrival we were told about distancing gloves and masks at buffet ect they had it all in...

We have been visiting for years and we are always pleased with the quality of service and food. The staff always work very hard. We were delighted to be back and will continue to visit regularly. Thank you to all the staff for working so...

First visit since lockdown, so I was ready for some changes. Social distancing etc. First thing - no alcoholic drinks, we asked why and apparently this is going guidelines. So perfectly accepted although maybe a note on the website would work (this is where we booked).Starters were okay. Normal carbs, chips, nuggets etc with duck pancakes, pork yuk sung and syrup spare rips available. Cannot complain. The salad and soup area was severely lacking (no soup at all available, salad looked dried out). Starters were clearly from frozen, especially the yuk sung. Mains were a disaster. I managed to muster a plate of mushrooms with a single piece of curried chicken and 3 pieces of the shredded beef and 2 piece of broccoli. My partner managed noodles instead of mushrooms. The rest of the trays were empty with remnants of food from at least 15 minutes prior. The service was good, our complaint regarding lack of food was dealt with well. Initially we were asked if we had dessert (we hadn't even bothered after the mains issue) and were consequently advised they can cook to order, which we are willing to accept potentially in future) overall, food was adequate - poor. Service was good.

We went to burton for a family meal and they wanted us to pay full price for our nine year old son because he was just over the 1.4 metre measurement. Not happy that because my son is tall for his age I can’t pay for a child . So we left.

Everytime I’ve visited this place with friends or even family. I get ill. It’s a nice layout and spread, and lovely servers, but it always makes me ill. Maybe my stomach isn’t for the buffet.

The buffet which is not! Still advertising as a help yourself buffet, but its all behind a screen and s person in a mask serves if you point, no music, very rude off hand masked staff! Terrible and unfriendly, yellow tape everywhere, hostile. They asked us to pay on arrival and pay for any drinks we might have, when I booked on the telephone I was not advised that we could not help ourselves, I don't want someone holding my plate whilst I point at food...needless to say we left and went elsewhere. I will never be visiting this awful place again.

I think they are doing their very best considering all of the changes due to the pandemic , I visited on Aug 29th and things had changed, you cant just help yourself anymore but there is no shortage of food, you stand behind the plastic panel around the buffets and point out exactly what you want on the plate, there is a good choice of food, same as before really. You can go up as many times as you like, I waited no more than 10 mins to eat from when I entered, quicker than the chip shop. Nice food, nice staff, I ate exactly what I would have eaten if there had been no changes at all. The friend who was with me thought it great too

We came on the 11/08, Found the staff pleasant and helpful, Most of the food was great . Pork Chinese style was too salty but on the whole fully satisfied. Satisfied enough to leave a tip, which I never do if I’m dissatisfied. It’s not a perfect situation with the COVID-19 but these people are doing their best and I’d go back again

Visited recently now it’s back open again with new regulations and I’ll just say one thing - don’t go. Myself and my friend were not picky eaters and don’t like to complain but it was awful. The service is now a leaflet that you tick 5 items that you want and it’s brought to you which seems okay in theory. However every single time we were missing one item and it was replaced with something else and nothing was said by the waiter. I could understand one or two errors but every single time?!The food when it came was bad, I won’t beat around the bush. If you fancy a chinese just go to a takeaway - it’ll be better. We also waited around an hour between dishes and by going on our area alone that was ‘quick’... loads of people complaining about the wait and food. Felt sorry for the frontline staff you can tell management have just pushed everyone through the door and don’t have enough staff to provide the service.This place should be running on 50% capacity until they work out how to get it right...They also make you pay before you enter... so don’t expect to get your money back.

Really good food. For the price you pay, you can choose from all sort of continental meals. If you are adventurous or just a simple person like myself, you will be impressed. Wasn't keen on octopus, but someone else might be.

I am not a fussy eater and my partner even less fussy. However , the food was disgusting literally could not find anything remotely appealing to eat. Starters looked like frozen pound shop food. Mains were ghastly and puddings were a joke . Just shambolic.

The food is always delicious, the staff efficient, but when I call to book it always feels I am inconveniencing them. Very fast speaking , very abrupt and music is so loud I have to keep repeating myself. Poor customer service , maybe it’s time to go somewhere else

Last night I went to Wing Wah, Chinese buffet restaurant in Burton upon Trent. I had contacted them previously as I had heard they did a gluten free menu. Firstly, I had booked in advance but we got seated at an awful table next to where all the waste food gets scrapped off and the servers congregate. 4 people went in before us who had not booked, and got a lovely table near the buffet. When I explained to the girl that showed us to our table that my partner is disabled, she just shrugged and said sorry...?! HmmmmThe gluten free menu was extremely limited (3 starters, 5 mains & 3 sides- no desserts) and I could choose 1 starter, 2 mains & 1 side). I was assured they were cooked separately and I took my own soy sauce.Whilst what I got was very nice, it wasn't a patch on what everyone else was eating from the very extensive buffet, but I guess I should be greatful that I wasn't ill and at least they were able to cater (obviously chinese food being one of the most difficult to do gluten free). Do I recommend? Sort of. The gluten free food is very nice but you will still feel very left out. And no desserts. How difficult is ice-cream?

We visit Wing Wahs every December as a family get together. This year was the first disappointing visit we’ve had. The service isn’t that good, the staff are a little rude and short at times. The food is average, nothing special. This time the food was for the most part, hot, which is good. However, there were no specials on, the crepes and candy floss were closed. The puddings aren’t great, other than the chocolate fountain. For the price it’s just a little disappointing. I wouldn’t pay more than £10.

Always busy but always great. Staff friendly and welcoming. Only downside a few deserts plates were empty and the que for pancakes doesn't move very fast. But this will not stop us going again.

Firstly the owners have to congratulated for having taken a dilapidated former night club in the town and for investing heavily in refurbishing the premises when it originally opened. The restoration of the main architectural internal feature to its former glory (the previously hidden vaulted ceiling) has been beautifully done and is a credit to them.Operating beneath it is a busy and tightly run self-service buffet restaurant that gives a wide choice of starters and main courses. The formula of a set price, help yourself arrangement like this isn’t to everyone’s liking but if you are ok with it, then Wing Wah gets it just about spot on.Most popular dishes are well represented here, with what you would normally find on any restaurant or Chinese take away menu available. I have always found the food to be hot, well cooked and the counters well stocked. In addition a separate section caters for deserts, including a self serve whippy ice cream machine.The staff are very efficient - maybe a little too efficient at times as your dirty plate will soon be whisked away. However this means drinks orders are promptly taken and quickly arrive from the bar which is a positive. It can get very busy at times and the only negative I’ve experienced is it makes the rooms a little noisy and some of the open plan seating areas feel a little cramped. Finally don’t let some of the stranger negative comments on here put you off. It’s difficult to see how anyone can leave ‘still starving’ for example- as it’s an all you can eat buffet with a large choice of dishes available... An intimate dining restaurant it’s not either - but they don’t set out to achieve this - it’s quite clear the type of operation it is - and it’s priced accordingly.From my many visits, I’d certainly recommend Wing Wah.

When out for son birthday the floor was very slippery and the food was not great . Some was ok , but a lot was not. Was not what I have had before . My son came down with a bug from here . The only think he had that no one else had was egg food young witch mad him sick and did not go to work . Phone up but did care . Would not recommend the place need a update soon . Will not go again .

I spent a lovely night out on the 9/12, the price range was right up our alley and the food was as advertised.From what I had been told in the past my expectations were HIGH, however the overall night was basic but enjoyable.For a cheap night out with decent quality food, this is definitely the place to go in burton.

Son and future daughter in law suggested this restaurant for lunch, it was a good idea and we did have a pleasant lunch. We have been before and were delighted to find things much the same.The quantity of food and range of dishes is impressive. Starters are marginally separate to mains, with some English foods to the side. Deserts also present. Collect a plate, collect food, tuck in. As simple as that. Leave plate behind, which is collected by ever alert and unobtrusive assistants, collect clean plate and collect again. Food titles are in minute print on perspex blocks nearby. Beware of the banana fritters being next to the curry / sweet and sour sauce!This dream machine of eat as much as you can is by and large ok. The food could have been marginally hotter, but we arrived at 12.00, by which time fellow diners had been at work for some time and those trays of food put our for the start of service had cooled slightly. It is a very difficult balance for the kitchen staff, between speed of being consumed and replacement trays being presented. Staff bringing those trays out are vigilant and constantly electronically signalling to the kitchen as to what needs to come out next.Fresh salad was available at the end of the starters, fresh fruit is available at the deserts section too. The chocolate fountain was not in operation at the time of our visit, possibly this is only available during evening service?All the serving areas are held over fascinating layered glass plinths - superb. Atmosphere is attempted with some Chinese figures at the reception area.Although allergen advice is given in a very small area of the pud section and highlighted in house rules - which are visible as you pay upon leaving, but funnily enough, not clear until then - could be more easily visible.Some information about salt and sugar content of meals would be welcome at a time where 'thumb nails' are so easily found on contemporarily purchased foods.Knowing it would be busy - and it was, with families having a whale of a time together - my future daughter in law booked ahead by email. Although her email booking is her usual communication with Wing Wah's system here, they did not reply to her on this occasion. Fortunately we continued with our plans for eating here today.We will visit again. Good food, great value for money, excellent service. Thank you for a good lunch today.

It was our first time and will be our last there wasn’t much choice I went for the sushi very disappointed who puts ham in sushi was gross we all left starved

After booking a table for 15 people for my daughters 6th birthday being the restaurant of her choice which pinched my purse off £77 , I was very disappointed to begin with over the greeting of utter carnage getting seated at our table , it was very stressful with a 2 year who become over overwhelm with the amount of customers stood in the restaurants waiting area all squished together and getting trampled over. The 2 year old boy who as anxiety issues due to poor nature of his past , I had no option put to enter the restaurant and asked 4 members of staff if we could just be seated for a valid and obvious reason , however members of staff I approached could barely understand my English language and was told to go and wait outside . At this point I felt like going home ! I ended up locking my self and distressed 2 year old in the toilet to calm down . Where eventually a member of staff come into me and offered to find my table. Another 10 minutes later our table was found and we was seated. We waited a very long time for our drinks and was refused to take a drinks order at first from our table because was told there was to many of us on a table and the bar area was completely rammed. The food was very nice and once seated the staff was polite and helpful.

If you want an intimate dinner for two, then this definitely isn’t the place!!! Starters were better than the mains, which all looked the same to me!!!

Not been to Wing Wah for a few years but visited a couple of weeks ago and was pleasantly surprised.. Excellent choice of food , very nicely refurbished.

The worst place to eat , been there several times to eat with kids only to be told later that children have to pay adult fee.the staff wouldnt even take time to explain , then i asked to see Manager who happened to be on the till clutching a very little baby (couple of months old) while the other hand managed the till

Went here to celebrate a birthday nice friendly service, but I found a pice if plastic in my food!!! They took it away said the chefs were investing all I got in return was a soft drink no feedback at all.

Came for my daughters birthday she had been looking forward to it all week. We have been many times before but the last couple of times the food has been poor. Mainly the meat, it’s seems poor quality and the duck my daughter ate tasted off. She didn’t want to eat any savoury food after that and had some desserts which she enjoyed

The food was lovely. However, I witnessed a manager unfairly treating a employee doing her very best.

This time the food was definitely hotter than previous visits. Good selection although some trays almost empty. Staff quick to clear plates and check all ok.

All meal nice, tasty, especially meat things, quite big range of differently cooked meat available. All you can eat for food but bar, drinks not included in a price.

Yes this just another fast food restaurant but must say all food I ate was tasty well presented and fresh. The soup although a standard in Chinese Resturant’s chicken and sweet corn particularly good as was the lychees on of my favourites. Well done Wing Wah. Lost a mark in my view as noisy but I stress this very picky as others like this type of environment.

We used to come here a lot but stopped coming as it went really down hill in food quality. However, as we were in town shopping, feeling hungry we decided we would give it another go. Unfortunately it was almost 1:30pm when we entered, open for lunch until 3pm.... we should have given it a miss

Fresh food, lovely staff. They always go above and beyond for customers. The staff seem so happy to work there. A great place!