Willow Tea Room in Arun

Rude staff! Made to feel very unwelcomed

A treasure. Delicious homemade food created in the room that you sit. Made and served by kind, calm, and good-natured people.

Behave very poorly and out right rude at any criticism, extremely bad customer service, my food had several hairs in complained and asked if any procedures were in place to safe guard against contaminating food given the apparent lack of hair nets, grunted and huffed and talked to abruptly, because of the distance travelled agreed to try something else and was very ill following should of left and saved myself a night on the toilet, clearly have a hygiene problem and a total disregard and disdain for their customers avoid at all cost.

Took the trip especially for some tea and cake on Tuesday but completely closed with no note to say why. Very disappointed. In responce to this obviously very very irate owner.... I will not be giving you my telephone number as suggested lol, although that is extremely flattering ;-) I looked and didn't see any sign as I stated. I looked on your website and in modern times surely that would tell me your closed early.... without me having to call each premisis I want to visit each day! Is this the 70's! I'm really sorry your obviously an angry dinosaur with out of date technology. I would have been happy to amend my review if you weren't so rude. I took myself off to your tea room in between cancer treatments so you aren't the only one who has hopsital appointments my poor old dinosaur. Sure I can get some cake elsewhere and maybe an owner who's a bit less angry :) happy trading dinosaur xoxo

Fantastic Hot Chocolate on a blustery, damp day. Everyone one enjoyed the Tea Willow Rooms 👍🏻 Lovely place, Great People.

Wow what a wonderful little find certainly the best breakfast around and I've had them all best quality served by friendly family run team 😀 clean and cakes wow highly recommended keep up the great work

A lovely little local cafe! Breakfast was delicious and coffee was great. The staff are so friendly and there was a welcoming atmosphere. Will definitely be coming back regularly!

Enjoyed a meal for lunch with friends which was very good then took homemade pastries to take away which were fabulous. This is a dog friendly place. I would recommend eating here.

What a smashing place & run by wonderful people

You go to places like this for the food and in here you get outstanding food! My partner Jess and I go frequently to this little tea room (sometimes with the kids), and we are always welcomed with smiling faces and probably the best traditional english breakfast I've ever had! They cater to everyone's needs (my children can be fussy), and also, on special occasions, they give out free cake! Myself and Jess have been to their theme nights, which are amazing! I don't have enough words to describe how good their food is! Their cakes as well are amazing! They usually have a big cake which can be bought in slices, one day Jess decided that she wanted the whole thing! Needless to say, it went down well! Thank you!

Love it , fresh and tasty , poched eggs are perfectly done 🥰

Popped in for coffee snd cake and will definitely be back. Lovely atmosphere and delicious treats.

Always so welcoming the team at Willow tea rooms. Home cooked food and amazing cakes. Dog friendly with doggie ice-cream.

Been here lots of times with husband for coffee and bacon sandwich, which is always great. Went today for same thing but then decided to take some cakes home. Chose the cheesecake and lemon drizzle cake. Just had the cheesecake and it was absolutely gorgeous! Wanted to go back and get the rest of it. Drizzle cake later!

Fantastic tea room with delicious choices of food and friendly service. Every time I visit it is excellent. Afternoon Tea is particularly good value.

Today's visit was very disappointing as I took my grown up daughter after telling her how lovely the staff were here only today's experience was not one we wish to repeat......My daughter has dental aligners and is embarrassed to sit facing too many people however we were made to feel bad about our table choice? We waited a very long time to served and it seemed we were given "the silent treatment " for choosing a table which needed a quick clean! Such a shame especially as my daughter was on holiday. The food was lovely but the grumpy service spoilt our experience today sadly In response to your reply (Better not to sit in judgement of people)My daughter is recovering from a tooth accident so as you stated NOT cosmetic! Thanks for confirming your character/opinions.....Better not to sit in judgement of others especially when running a business?

Fantastic food, very relaxed & friendly atmosphere. As for the cakes they are scrumptious & mouth watering 😋 Thank you Karen, James & Sophie

Friendly staff. Quick service. Homemade food. Very tasty

SUPERB The best meal we have had out in the uk for a long while. Homemade fishcakes with lemon mayo was divine., ploughman's amazing and fishfinger sandwich WOW. Wonderful service. Beautiful ambience sitting in the sun. Wow wow wow. Thank you to Willow tea rooms. We will be returning with family and friends.

Top quality ingredients well cooked great place

Lovely cosy place with outdoor seating. Friendly staff with great knowledge of gluten free and coeliac. Nice gf sandwiches, presented with some salad and crisps.

Great little find with the bonus being we can walk there. Had a couple of cream teas loved it. Will be returning.

Best breakfast I've ever had. Managed to get three in in a two week stay in the area. Lovely people that run it too.

Lovely place and dog friendly. Had fresh Sandwich, so large no room for gorgeous homemade cakes on display. Will be back as easy to park and lovely countryside to walk dog too. 🐕

Been here many times always a lovely welcome and food is always first class.

Amazing place, tapas tonight was amazing again, also the cakes and tarts are to die for, see you again in the week Sue and Graham

Just experienced an absolutely wonderful evening at this gorgeous establishment. Wonderful setting, excellent tasty food, Spanish tapas, great portions, beautifully presented and prepared. Lovely Friendly staff, family business, great cohesive service. Highly recommended 👌 👍 xxxxxx well done James Karen and Sophie xxxx

Lovely cafe we found by chance on a dog walk very friendly staff great coffee only had a bowl of crisps which they provided just for us. Excellent x

Very clean with friendly and efficient staff. Well worth a visit.

This is the most perfect tea room. The food is amazing and the family who run it are so friendly and kind. We love going here. James is an amazing chef, who worked at a top London hotel, and his wife and daughter Sophie are very attentive. The special menu changes daily but the problem is trying to choose as everything is so great. We have had sea bass, Greek lamb, smoked haddock, ploughman’s and lots of cake! James has also made two birthday cakes for us and they were perfect. The tea room is also set in a super peaceful spot. So relaxing. In a way I’m loathe to praise as everyone will discover our favourite place and we’ll never get a table again as they will be so busy! Dying to try their roasts.

Excellent food, great service, friendly staff, and chefs will prepare your food to your preference. Indoor and outdoor covered eating areas. Dont be fooled by the name Tea Room. This is a serious cafe with delicious hot meals and naughty cakes alike. Bookable sunday roasts and special friday evening food events with an international theme are often held and booked up fast. A hidden gem well worth a visit.

Been there twice now. First tea normal and second time for a private event. The food is amazing and the service is excellent!! It’s worth every penny!! Highly recommend to anyone who can get there!!!

Thanks again guys for an amazing afternoon tea. I fully recommend willow tea rooms for private functions. Nothing was too much trouble. Everyone had a great time and we all took home plenty of left overs.

The food and service is always excellent. Sunday lunches are hard to book as always extremely busy . Lovely food lovely people .

Am amazing little tea rooms with the most fabulous breakfast. Great and friendly and helpful team. You can find them on a little shopping village right by the windmill.

Lovely afternoon snack, sandwiches, jacket potato, teas, coffee, juice and scrummy cakes! Lovely friendly service at this small cafe. Plus a super selection of cakes! Soya and oat milk available as well.

Amazing experience for afternoon tea, the most wonderful service and did everything to make it perfect for us. The owners have a wealth of experience, and the lady speaks French also! Can’t wait to come back!!

The food was lovely. It's a nice little restaurant with friendly staff

Friendly and helpful as always. Amazing sausage sandwich.

Stunning little Cafe. Great food and great people, moving into the area and can't wait. Looking forward to the Tapas night!

The poached eggs with smoked salmon and hollandaise sauce is excellent, I love a soft runny poached egg.

Top marks great quality coffee and cakes.

Really nice place to eat and drink , nice selection of cakes , happy and friendly staff , will be back.

Best Breakfast I have ever had. Cakes are unreal all homemade.

Very nice breakfast and a good selection of cakes. Staff were nice and friendly.

What a little gem of a place. Lovely people, so friendly, food delicious (just ask if it’s not on the menu) and homemade cake to die for!.

Excellent poached eggs on toast + very friendly.

Lovely coffee abd cakes after walking the dogs. Hot meals if required,bdigs on leash allowed

Amazing family run business, you have to eat there, food is amazing, don't miss out, you're regret it

Visited again today, having visited many times before. As always the service was great, staff very friendly and the food was amazing. We love the place and would highly recommend it.

A gem of a place! We have been there quite a lot and tried three of their themed nights (indian, tapas & french) which were all superb. The Sunday roasts are amazing and well worth a try but you must book! The family owners (James, Karen and Sophie) are a wonderful trio and work extremely hard to provide a fabulous & varied menu. Myself and my husband devour our food every time we go there and would highly recommend that you go along and try it out!

Found this great little café whilst visiting another business at the Windmill had tea and a cheese scone, was impressed and thought we’d try their Sunday Lunch. My wife had beef and pork and I had chicken. It was as a loverly meal and reasonably priced. the cakes and puddings are to die for. You can take your own alcoholic drinks, and we finished with a coffee all for £15 a head. Great food great venue and attentive staff what more could you ask for. Hopping to get back for the tapas evening.

I was undecided about writing a review as it might make booking a table even more difficult. We enjoyed remarkably good tapas on a hot summer's evening. We brought our own wine. (No corkage) It is a little gem that can't be faulted.

Cakes, breakfast and tapas superb. Great people and dog friendly. Highly recommend 🥰

Amazing food and great service 5* can't wait to come again.

Had an fantastic tapas evening with friends. Food was delicious and cooked to perfection. A real hidden gem. If you are in the area a visit a meal here is very highly recommended.

We had a cream tea for my mum on Tuesday for her birthday Wonderful service superb sandwiches and amazing cakes highly recommend Sue

Always very good food. Cooked to perfection. Friendly family owners.

Tucked away by the windmill is this incredibly friendly and welcoming cafe. The coffee is perfect and the delicious meals and the sweet treats are some of the best you’ll find anywhere.

We are staying near-by for a family weekend & wanted somewhere for brunch, I booked us in here from the reviews & we were all very happy with the choice. The owners are really lovely & friendly right from the moment we arrived & when we left, nothing was too much trouble. We sat outside & they moved tables & chairs to accomodate the 8 of us. We all had a variation from full Englishes to scones & all requests for variations were no trouble. The food arrived in good time & was hot & delicious. I would highly recommend this little gem & will be back when we are next in the area. Thank you to you all who made us feel so welcome.

Sandwiches excellent choice, scones first class, and cakes were incredible everything well presented, well done throughly recommended

We have visited the Willow Tea Rooms on several occasions and have always received a warm welcome from James, Karen and Sophie. The food always tastes fantastic and the service is second to none. We look forward to seeing you on the tapas evening.

Lovely little cafe. Very friendly witha great selection of food and cakes. Nice to see James, Karen and Sophie expanding operstions with outdoor seating and also Tapas and Curry evenings. Went to a Tapas evening and thoroughly enjoyed it, great selection of food, produced to high standards. Excellent!

Overpriced food and drinks especially. Bland food, Bad customer service.

We’ve now been twice since the new owners took over. It was good before but now it’s superb. Amazing selection, food all freshly cooked. Friendly and attentive service. This will become one of our regular places, even though we’re travelling from Worthing. HIGHLY RECOMMENDED

Just stopped for a tea and coffee with our two dogs after visiting the pet shop next door. Very passionate and welcoming owners running the tea room.Having the owners explaining the Taco evening we are looking forward to our next visit.

Popped in here before a family wedding with a large group and they squeezed us in without a fuss. The breakfast was so good we arranged to come back the next day too! Thanks for having us

Had two breakfast here recently for fourteen of us and could not have been more pleased with the reception and service we got with a smile, will certainly go here again when next in the area. Good luck for the future.

Visited this wonderful place twice over this weekend, Saturday 14 of us & today 15 the range of food outstanding and very very tasty , service was impeccable, and staff are absolutely wonderful. When in area again will certainly visit again, thank you to all for being so accommodating

We went here for a morning breakfast the day of a wedding, 11 of us. Very accommodating, food excellent, staff very friendly and welcoming. Highly recommend!

Very nice homemade cakes and good coffee. See they also do Sunday Roasts and monthly Fri/Sat Curry Nights . Plan to try both over coming months

This cafe does the most amazing food, it is fresh, tasty and well cooked. We have been several times and have always thoroughly enjoyed it. The staff are really friendly and make you feel so welcome. I would recommend this place to everyone!

Just returned from and Indian Evening at the Willow. Food was delicious and the onion Bhajis were the best we have ever tasted. We popped in for a snack previously which was followed by Sunday lunch. Fabulous food and wonderful attentive staff. Homemade biscuits 10/10 and a roulade to go - not tasted yet but smells and looks divine. Can’t wait for the tapas evening and BBQ outside in the warmer weather.

Just back from having a delicious orange and chocolate cake and my wife had the carrot cake (all homemade) and 2 proper luxurious hot chocolates. This is a little gem of a family run restaurant. Highly recommend. Super friendly service. Hoping to come back very soon for dinner to try their curry night as the menu sounds fantastic.

Excellent everything ! Great food, great choice, amazing cakes and lovely welcome - don't miss the curry night 😋!

Good food, very clean venue and excellent Service. Will use regulary. Carrot and coriander soup.

Totally delicious food. Very friendly and accommodating owners. Reasonably priced, and a wide range of foods to eat in, take away or pre order..... would definitely recommend.

Cycled here from my own village and enjoyed a well deserved breakfast! I sat outside, in the sun, to eat a delicious cheese&onion omelette. The service and food were great, I even took a slice of yummy cake home for my hubby - I will definitely be returning 🙌 (coffee is great too👍)

I was treated to afternoon tea here this afternoon and what a wonderful meal it was! Sandwiches made to order, fresh scones and a wide choice of delicious cakes (and anything uneaten carefully packed in a box to take home). Friendly atmosphere and great service.

Lovely roast dinner today had desert as a take away crumble fantastic

Spotted Willow tea rooms whilst exploring the area and decided to call in. I was made to feel very welcome by the owner and his family who have recently opened the cafe. The menu is very varied and I enjoyed my pot of tea and delicious home made ginger cake. I will definitely be back and intend bringing my friends along when they come to visit us in our new home.

What a lovely place to eat!! James and Sophie haven't been there long they've recently taken over. There food is lovely, there cakes to die for and there's nothing they won't do for you such a varied menu too. Highly recommended 👌 👍

Highly recommend this wonderful little village cafe offering amazing home baked cakes and treats along with cooked breakfasts, salads, lunches and afternoon tea. We had the very tasty warmed cheese scone with 2 cheeses and pickle, and a ham and mustard sandwich served with crisps and salad. What made it for us for the very friendly family run team who cared about their customers and the pride they had in their business! We will definitely be back! Plenty of parking and seating inside and out.

Lovely place! Friendly, customer focused service. Nothing is too much trouble for the owners in making sure their customers have a good experience. I enjoyed a gluten-free toastie with a dairy free decaff coffee. My husband had the home made banana and chocolate cake and thoroughly enjoyed it. This place is a little gem, tucked away on the Barnham to Yapton Road, by the windmill. We will definitely be visiting again very soon.

Just had a lovely afternoon coffee and sandwich at willow tea rooms. Very friendly and helpful, well worth a visit.

Had a great lunch at the willow tea room lovely ploughman's and a delicious strawberry tart all home made definitely recommend it.

Had a lovely experience at Willows tea rooms. We had a ploughman’s with the most delicious red onion chutney and cheese served with pickled onions hot baguette and salad. Flat white coffee beautiful x Very relaxing and friendly atmosphere. Highly recommended.

My daughter and I had a wonderful visit today, a pot of tea , homemade shortbread and the most sublime strawberry and cream Victoria sponge cake and a delicious pot of tea for two, lovely family, very friendly and great range on their menu, would thoroughly recommend .

Really lovely people service was amazing and home made food was delicious! I'll definetely come again!! If you want quality bakes etc look no further, even better theres loads of free parking too

This is a gem of a cafe in a wonderful place to visit..new owner is a professional chef and has some brilliant wonderful cakes and homemade sweets Visit and you won't be disappointed!!

My partner and I popped here for the first time to get a take away service (due to lockdown) and were blown away by the super friendly service and generous portions of fresh food. We each had a breakfast bap with sausage, bacon and egg with two coffees which were lovely. This is such a gem tucked away in a lovely setting.. We can't wait to return again as a pit stop after a long local walk.

Do Not - alter a walk to stop here for tea because they close at 4pm.We were out for a walk on a hot day when we arrived just after 4pm - 2 people clearing and one customer drinking from an outside table. We were not even offered a cold drink but turned away.Probably alright for breakfast, brunch and lunch - but not tea it seems.Good old British hospitality!

Have been here several times. Great breakfast and food really fresh. Lovely friendly welcome as well. Highly recommended.

We visited this little cafe today having asked the question on TA if dogs are welcome. A response stated they are welcome inside, though small so if dog lively there is more seating outside. We arrived with our 2 well behaved dogs to be told dogs are most definitely not welcome inside, though are outside and were given a bowl of water by a cafe worker (not the owner/manager) who also made a fuss of the dogs. It was a very hot day so we were surprised when the water bowl was then moved away from the dogs by a different worker, maybe manager/owner, this was quickly replaced by the original Worker who again made a lovely fuss of the dogs. The cafe is situated along a row of little businesses including a dog groomers and pet shop and a few other little businesses. We had a scone which was lovely and warm and I believe the meals are good. I was checking this cafe out for my elderly father who has an elderly whippet as looking for places I can take them, so am disappointed that my question/answer wasn’t checked by the owner (as is usually done on TA) as would have saved me the trip.

Love this little tea room. Breakfast is great......cakes to die for. All home made scones, sausage rolls and selection of cakes. You always get a nice pot of tea......especially if you get the bone china tea cups.

Myself, my parents and my friends went to Willow Tea Room for lunch after going wedding dress shopping in the shopping village. It was great! There was a small wait but only because it was being made from scratch. The food was well worth it. I had quiche, fries and salad and it was delicious! Lovely staff too. Only minor complaint is that they do not accept cards but luckily we had cash so just something to bear in mind before visiting to make sure you have enough cash on you!

We found this place purely by accident, looking for another cafe which, it turns out, was shut down some time ago. Not an attention grabber from the outside, except for the wonderful smell of baking which was wafting out from the door, but inside was warm, cosy and homely. Probably 8 - 10 tables inside, more outside for the good weather; a beautiful dresser displaying a gorgeous set of bone china crockery adorns one wall. There was a blackboard of tasty delights on the wall, and a menu offered a wide selection of food from breakfasts to salads, cakes and cream teas. Despite the row of absolutely fabulous-looking home made cakes on show, I opted for the cream tea, and hubby went for the cheese and ham toasted sandwich. Decisions had to be made from white or brown bread, and from 3 types of white bread! It soon arrived at the table, the toasty was accompanied by crisps and a fresh side salad, enough for most appetites, and the scone was accompanied by butter, a large pot of strawberry jam, another of clotted cream, and a pot of tea. The scone surpassed every other scone I had ever eaten. It was light and soft, it didn't crumble and shatter when I cut it in half...a feat in itself! Staff were chatty and helpful, and the waitress actually came over to me and asked if I'd like my teapot topped up!! Amazing! I enquired after the recipe for the scones, as I was keen to try and reproduce these little wonders myself. I thought it would be a closely guarded secret, but I was told, and was quite amazed.... but you will have to go and find out for yourself as I'm not giving it away on here... Totally recommend this sweet little tea room, and can't wait to go back!

Small café, about 5 tables, serving homely fare at good prices. The cottage pie topped with melted cheese was excellent, as were the poached eggs. Selection of cakes appeared to be home made. The place was busy, and the staff were cheerful and welcoming. Service best described as relaxed. It's not upmarket, but nothing wrong for all that. One niggle - bring in your "open" roadside sign when you are closed!

Always a good choice for breakfast. Freshly cooked x always hot. Service is always with a smile. Will always go back x maybe one day have a homemade cake.

We were going on a road to Little Hampton with loads of road works, I got fed up and turned off to a road to no where . After a few miles we noticed a Cafe sign and turned in to the Willow Tea Room. On entering it is only a small Cafe with only five tables (I think ), we ordered a breakfast and bacon and brie toasted sandwich and two teas .The food soon arrived and it was a good size and tasty , we were offered a top up of hot water to the tea pot as well . Well worth a visit if you get lost like I do .