Based on 3.350 opinions finded in 3 websites
Based on 3.350 opinions finded in 3 websites
Nº 873 in 1203 in Northumberland
Opinions
This pub has changed so much since last visiting and the staff are extremely welcoming and I will definitely be back again xxxx
Grant Ormston . 2025-06-05
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Lovely relaxed and welcoming environment. We were served by Erin B, she was super helpful and friendly.
Lyndsey Donaldson . 2025-06-05
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I always enjoy coming here, the food and service is great. Sarah was very friendly and helpful.
My Name . 2025-06-03
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I asked if there was any cheesecake left, and was told yes we have lemon cheesecake, so I bought some to take home, I didn't open the box until I got home, only to find it was lemon cake and not cheesecake, it was tasteless and dry and a waste of money
Paula Allen . 2025-06-02
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Sam was very nice and willing to help where needed
Robert Wright . 2025-06-02
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We had Diane she was great service
Hayden Brown . 2025-06-01
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Lovely food and great service, Diane was Brilliant
callum richardson . 2025-06-01
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All is wonderful till we get to desserts, my wife is coeliac and very limited options well only 2 to be fair. Mollie was lovely and very attentive. Well 10 🌟
Kevin Guyan . 2025-05-31
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We are regulars of the willow farm. But today the food was disgusting. Absolute waste of money.
darren reeves . 2025-05-30
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Sorry to say. I love Willownfarm. But shocking today. Service slow , tables not cleaned. Went in for a carvery at 6. But only turkey left. Still charged full price. Waited over 15 minutes in the queue to be served. Then another 10 to get our carvery. Full busy restaurant running on minimum staff.
Robert Fitzjohn . 2025-05-27
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Amazing.First visit and from the very second we arrived,we were treated like royalty.Diane,was so very friendly and obviously a "people person".without being obtrusive,she ensured that all was well with our seats/meal etc and was a delight to talk to.Carl,the chef on the carvery,went above and beyond to serve top quality meat and yorkshire puddings,bringing out a fresh turkey breast,and fresh yorkshire's even though it was 7.30pm.He took a pride in his job,and it showed.We have never been in to a pub,where the staff obviously love working there.A real pleasure to visit and we will be back for sure.
Elizabeth Davidson . 2025-05-25
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Very clean! Great food and amazing price! Very quick service!
Daisy Ratcliffe . 2025-05-25
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Went for lunch last week at the Willow Farm, was greeted by a lovely server called Lucy, we hadn't booked, this was no problem and she soon showed us to our table and explained how to order from the main menu and how the carvery worked. The menu has a wide choice. We ordered food and at the bar and the meals arrived very quickly and portions were on the large side. Lucy checked on us to make sure everything was ok and after we finished she asked if we wanted desserts which we declined. The plates were cleared promptly which was nice as we sat and finished off our drinks. Overall a great experience with excellent service.
illy family . 2025-05-24
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Good food, excellent service great background music
richard smyth . 2025-05-23
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As usual a cheerful grand feed! A pleasant bit of banter with Nathan as he served me. All staff friendly and helpful. Food pretty good too!!
robert lowrie . 2025-05-23
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Nathan has been fabulous! Lovely bloke giving great service
Sarah Stewart . 2025-05-23
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Lovely breakfast with my son this morning. Staff were really friendly and helpful and food was lovely.
Wilce Family . 2025-05-23
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We were served by Nathan and Sarah, both members of staff were welcoming and friendly. We came with 2 babies and they were accommodating to our added noise and need for extra space.
Katalina Chambers . 2025-05-23
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Nathan was very polite and friendly, Was very welcoming
Billyjoe Smith . 2025-05-23
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Great food. Lucy went above and beyond with service
Hannah Cree . 2025-05-22
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Brilliant new layout for kids. About time. Lovely decor
Andrew Storey . 2025-05-22
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Mollie was very attentive and helpful!
Michelle Manson . 2025-05-22
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Came midweek and had a roast dinner The food was absolutely amazing Sarah was absolutely superb She is an absolute credit to you Will be visiting more often due to the quality of the food and the great service Please give our regards to Sarah Thank you Joe and Nikki xx
Joe McLeod . 2025-05-21
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Best carvery I've had in years. Everything tasted home cooked and the service was awesome.
Ed Moran . 2025-05-21
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Food freezing, veg uncooked, asked for Turkey git one slice
Kevin Cowie . 2025-05-19
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lovely brekkie thanks to all the servers for looking after us lovely staff
Ronnie Dixon . 2025-05-18
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We were served by Diane , excellent service,food was great but the loud unrelaxing music spoilt the atmosphere
stephen flynn . 2025-05-18
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Excellent range of food on offer, delicioys carvery. Super friendly staff. Lovely play area.
Karen North . 2025-05-18
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Food was well cooked and the Verity of Veg was good and hot. However the roast potatoes were extremely overdone and hard to eat like a bit of old leather. As for the Yorkshire puddings were very Hard and crispy as they been manufactured in that way to keep there shape and appearance just as if they had just come out of the oven.(I don't think so!! We went late Afternoon,so it was pretty early We found that there were quite a few tables reserved.So every time we thought that seems a nice position. We found it reserved. We finally found a table that was not Reserved. It seems to me a lot of people go on the app and reserve the better locations. So the customers who haven't got the app have the same problem as us. As I said at the start we went there at 5 ish. So those tables may be tried up from whatever time they booked till they arrive and maybe it's 8.00 pm or later. Be a good idea of a few tables in prime spots that should not be reserved and why do early being shown as reserved when a couple coming in at 5.00 pm could sit at that table and be easy before the intended guests Arrive after 8 pm. There should be somebody at the electron on arrival. Overall experience ok but those comments. I wonder if I have a reply?
Nigel Lewis . 2025-05-18
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I've been to Willow Farm quite a few times, it's usually ok. But tonight 13th May, my partner and I travelled from Consett to go for dinner, but upon arriving just before 7pm, we saw this notice saying last orders for food is at 7pm, not later than that due to staff training. We have been told if we had looked on facebook etc we would have known about the closure, I dont look on the internet everytime I go out. Why cant they do staff training when it's actually closed or early morning not at a busy dinner time, I expect they wont pay staff extra money to come in early. What a wasted trip! Not happy at all!
Jack Jack . 2025-05-15
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Cheap carvery with dessert during the week, but never hot enough for me.
J B . 2025-05-13
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AWFUL If I had not been starving after working all day I would have asked for a refund. Burgers were all over chard (because I love to eat charcoal from the BBQ) and hard, and were clearly fat FROZEN Patties, again frozen patties for £13 and over OMG. Order a Pitcher cocktail, it was half full. Well never again.
Lisa K . 2025-05-13
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Lovely new play area for the kids, much better than the old one!
Leanne Alexander . 2025-05-11
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Great carvery, bit of a wait in the que. Beef was a bit tuff, but did not spoil the experience.4 adults eating and clean plates at the end.i will call back when in the area. Only fault I can see was when tables cleared by staff, no one cleaned them. It was a busy I suppose, on a Sunday.well done.👍👍
Jeff Armstrong . 2025-05-11
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Big pub with great selection of food. Carvery is to die for! Also great for people with kids as it has a soft play area and a moni arcade which you can sit right next to!👌
sarah kiman . 2025-05-07
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Absolutely amazing food, music is always just too loud. It’s a little quieter if you sit in a booth, but I’ve previously reserved one of these to then be told by staff that someone has sat in our reserved seat and we couldn’t sit there.
Rachel . 2025-05-07
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Food is hit or miss, hits most of the time but on occasion misses on alot, service can be slow while ordering, but it's a pub so doesn't really bother me, clean environment with a newly refurbished play area for the kids
Michael Bates . 2025-05-07
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Sam, the server, was great. Answered any questions we had about the food and promptly brought out/cleared away food. Thank you Sam
David Thompson . 2025-05-07
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Went here in February half term for my daughter’s birthday. It is a large pub so you can sit far away from the children’s area and not notice the noise. The new play area was ideal for her age (4yrs old) it isn’t huge but you can always see them when sat nearby, which is great. The cavery was really tasty and it was kids eat free for half term so they got a drink and 2 courses, a really good deal. The staff were all helpful and happy to put a candle (that I provided) in her dessert. We will come again when the kids offer is on.
Amy R . 2025-05-06
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Breakfast was perfect, service was very good throughout.
Steven Davison . 2025-05-05
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Great service, food and atmosphere
Matthew Bennett . 2025-05-05
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First time today for breakfast, lovely food choices at buffet,Nathan's singing 👍.. would have loved orange juice in with price... will be back again.
David Vaughan . 2025-05-05
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Great atmosphere and food, Diane was really friendly, professional and helpful!
Ema 4stuff . 2025-05-04
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Food was great, however with it being left under a heat lamp it drys it out a bit.
Georgia Lynn . 2025-05-04
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Great carvery. Generous portions of well cooked food. Helpful accommodating staff. Only disappointed that the cheese cake was sold out when we were there.
Fiona De Rusett . 2025-05-03
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Decent food but the childrens area is really busy, great secure play area but can be full.
Darren Stephenson . 2025-05-02
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Fantastic food- always hot and the desserts are to die for!! Excellent service from Nathan, Michael, Catherine, and Sam too 😊
Grace Hamilton . 2025-05-01
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Went about 13:30 on a Thursday, 5 people had lunch and soft drinks for 70quid.
Michelle Fox . 2025-05-01
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Just went in to collect a TGTG box and the short young blonde girl with black glasses was very polite and friendly. Food was great too. Will return....
MrMarkie0401 Anderson . 2025-04-29
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Food is first class always cooked to perfection
margaret anderson . 2025-04-28
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Lovely tea with my friend & her son x
Debbie Hepworth . 2025-04-28
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The girl couldn’t find my house- not her fault as I’m hard to find
joanne . 2025-04-27
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Great value for money, (small carvery less than £8:50!). Welcoming, super-efficient, friendly staff, and overall a really good first impression, we’ll be back
Kim Gallagher . 2025-04-27
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Lovely service from Catherine today Only thing I would say is that reserved tables should be split up to the amount of people reserving them in the soft play area as I had to ask a lady if we could share a table connected to hers for 4 The table had 10 seats connected to her reservation6 she didn’t need She was very gracious and let us as we had a toddler with us and needed to be near the area . We come to eat nearly every Friday after his swimming lesson xx
Margaret Reed . 2025-04-25
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Delicious food and friendly staff who went out of their way for us will def be back
louise brennan . 2025-04-24
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We're a regular customer and we've enjoyed coming here.
Evie Bailey . 2025-04-22
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Fantastic food. Carvery is second to none.
Michael Furness . 2025-04-21
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Went for a party which had 26 people and the service was still quite quick, all the food was great, good communication with the staff. We were served by Erin B.
Roux Horn . 2025-04-21
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Nice range of choices, went for the hunter burger was very nice, Erin was very helpful and smiley :)
John-Will Bell . 2025-04-21
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Carvery on point every time, staff kind hard working, atmosphere always has a home feel to it. Play area well loved by the kids. The cake is a big hit
L . 2025-04-21
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Nice food,staff friendly and would definately return
Richard Williams . 2025-04-20
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Very friendly and helpful staff. Food was a little overcooked, especially the bacon and fried eggs. Huge glasses of orange juice. Very good wholemeal bread.
Alison Barrass . 2025-04-20
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We had scampi and chips and one chip shop supper (comes with fish, chips, sausage, scampi, mushy peas, curry sauce, bread and butter and tartare sauce)and both meals were lovely😋will definitely be back 😉
John Dalton . 2025-04-19
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Went for carvery, took my granddaughter who played in the new play area, My daughter who's vegetarian had the cheese pie, which she said was lovely.
Mel Foster . 2025-04-17
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Came for breakfast this morning, lovely service and the food was really good quality. Opted to have dessert before we left, we both chose to have the apple crumble. The lovely lady, Linda brought us our dessert, she gave us such good service that her alone would make me want to return; also couldn’t fault the crumble. Overall great service!
Chloe Nicholson . 2025-04-15
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restaurant changed the desert order and didn't send the the 2 Sunday dinners, so it's 2 oaps with 1 pudding to share and no dinners.
Kevin . 2025-04-13
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This place really is a hidden gem since when did u,have to que to get into a pub. Well no wonder when we got in the have got the best team of staff Michael the bar man is lovely brought drinks to our table for us ⭐. Diane who waited on our tables was so friendly nothing was a bother. Then a mention for the twins at the the bar the were so friendly, and my last mention was for the lad carving the meat for our dinner he must of been boiling behind that food station but he was still so lovely and friendly. Overall we will definitely be back thanks to you all 😁xx
Rachel Scott . 2025-04-13
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Diane was really welcoming and friendly. Definitely coming again!
Olivia Young . 2025-04-13
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Great food for the price. Gravy came in a gravy boat but wasn't pourable. (Jelly) The waitress was great about it and quickly brought fresh.
Steve . 2025-04-11
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Really good food and fast service despite how busy it was. Really NEEDS some sound proofing for the children's area, the screaming was loud.
Daniel . 2025-04-11
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Always a welcome feeling about Willow Farm hence the popularity of this restaurant- great value and the food is great 👍
Ann De Vall . 2025-04-10
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Lovely food as always and it was a pleasure being served by Jonny at the carvery
paul freeman . 2025-04-08
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The person delivering was courteous and polite and friendly. Thank you.
Kathleen . 2025-04-06
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Great food for the price, always plenty of space, not crammed in, and we were served by Erin who was lovely, so helpful and friendly.
Carrie R . 2025-04-04
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Can't argue with this carvery for the price. Decent portions of meat, good tasting food, especially the gammon. Self-serve to veg and savouries. Plenty of appealing pudding choices. Yorkies were a bit doughy. The poor lad on the carvery counter was massively overworked though, trying to stock the food whilst also serving a growing queue of hungry customers - unfair on the workers to be left so short staffed.
Sekhmet . 2025-04-02
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Food fantastic. Friendly staff. Sarah, Lucy and Erin, thank you 😀
Bev Miles . 2025-04-02
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Had a lovely visit to Willow Farm with my partner on Saturday. We ordered the lasagna and the beef wrap, and both were absolutely delightful cooked beautifully and full of flavour. Our waitress, Jemma, was a real credit to the team, bringing our meals with a warm smile and making sure we were comfortable. A little later, another waitress Catherine popped by to check on us, which we thought was a lovely touch. It’s rare to find such good, old-fashioned service these days. A truly pleasant experience
Amy L . 2025-03-31
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Carvery was amazing.lots of choices little bit of everything. Delicious thanks ☺️
Alison . 2025-03-30
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We won’t be back. I arrived with my son at 6:30 on Saturday evening. Front of house service was great, as was the bar and waiting staff. We ordered starters and mains but they both arrived together. My son’s food was missing a tomato sauce that they didn’t have in but he seemed to enjoy it and cleared his plate. I have an allergy so had my food cooked separately and the halloumi fries were overcooked and very rubbery. I ordered a bean burger and it looked so anaemic I had to check it was cooked, it was but was just white… Fries weee undercooked and it came with a BBQ sauce over the burger that wasn’t stated in the menu. It looked like the carvery was good and the people next to us who had one seemed to enjoy it. Overall it was basic but the food fell below a decent standard and I won’t be returning as for the price I was expecting more.
Gemma Crosby . 2025-03-29
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Ist time a visited about 1.30 pm on a weekday .Food was good & service was great .Next time I visited it was about 4pm on a weekday food was okay but service was not good .So guess it's hit & miss .
julia nixon . 2025-03-26
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Food and drinks took too long to come. Some drinks where not put thou . Took ages for dessert to come had to ask for them . Person man putting carvery out was coughing should had mask on . He never made eye contact r spoken apart from do u want Yorkshire pudding.
Angela Campbell . 2025-03-26
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Been few times never had bad meal
alex williamson . 2025-03-26
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We visit Willow Farm every week for breakfast. The food is great and you can eat your fill in a relaxing environment. The staff are friendly and helpful. Sarah always makes sure we have what we need and nothing is too much trouble. Thanks for the great service!
Mary Low . 2025-03-25
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A great choice to take Mam out weekly as she likes a carvery but a small one. Husband has the large one. Can always find something else for me. Lovely menu from beginning to end, also very reasonably priced. Staff all very obliging, can't do enough for you. We come from Washington, call in at Benton to come straight here. Definitely worth a visit as Mam paid for our Xmas prezzie - Turkey and Tinsel for 3.
Lynn George . 2025-03-25
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Amazing homemade food, carvery was delicious and the atmosphere was a really nice feel like a cosy countryside pub. Would really recommend this to anyone for family outings and clean well maintained toilets. I was a really satisfied customer. My visit here was an absolute pleasure.
Joseph Blakey . 2025-03-25
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Great service. Erin was friendly and helped us with the kids desserts after clearing the table. Thanks. So full now.
Sarah Jackson . 2025-03-23
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we ordered fish and chips for delivery as we couldn't get out, it's was a good portion size a absolutely lovely, we did stick each portion in the microwave for 1 minute each and that made it piping hot, the way we have it, highly recommended 😀
Kevin . 2025-03-22
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The sevice was and the food was excellent. I felt like I a personal sevice for a lady caled Linda. I had the full English Breakfast. Obviously the coffee was made by a barista.
david robinson . 2025-03-21
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Food was amazing as always Nice low music playing All staff are friendly and helpful , Mackenzie was amazing Thank you
Gill Harrison . 2025-03-21
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I come here often for carvery but never been for breakfast before! I must say I will be back it was lovely from first walking in the door Lucy was very helpful and friendly it was a very relaxed environment I couldn’t fault anything at all such good value for money
Sarah Mouzon . 2025-03-18
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Amazing English breakfast at an affordable price! The service is truly awesome. I would 100% recommend it!"
charudatta kulkarni . 2025-03-17
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Went here for family supper on Friday night. Four adults and two children in the group. Went to the bar for drinks whilst everyone looking at the extensive menu. Waited for almost twenty minutes (not a huge queue at 615 pm) and two male staff so slow I gave up ! Ordered everything on the App and got served 30 minutes later! My chicken tikka was a joke and so small portion. Nobody came to see if the meals were ok and also other tables full of dirty dishes not collected. After the meal the waiter said the portions were pre measured which I found a joke as the meal was 95% carbs and little overcooked chicken pieces ! The whole experience was ONE STAR with inattentive staff, unhelpful staff, insufficient staff, no visible signs of a manager, poor quality and small sized meals! I asked twice for my free St Patrick’s Day Jamieson drink I had email code for and nobody helped with this! Shocking lack of service and quality of food. EDIT TO MARCH 14TH 2025. EXACTLY THE SAME NO CHANGES NO IMPROVEMENTS. It was a family dinner. I have the app and after 30 minutes trying to order gave up and had to go to bar and stand in line. There’s the issue! One cheesed off young guy serving everyone food, mixing drinks, shaking cocktails, serving ice creams etc etc. another thirty minutes wasted waiting to get served in the queue! Food was served another thirty minutes later and again issues with quality, portion sizes and temperature. Chips were cold, gravy was gloopy on Hunters chicken, kids meals were sloppy, cold and greasy fish fingers! Tried to order more drinks and gave up! We left and went down to the Beefeater for desserts, coffees and more drinks. At 20:30 pm the place was completely empty as no customers left only the barman and one girl staff! That’s the story! This pub is a joke with no management present serving substandard quality meals! I do not recommend this and would advise owners to get a grip or it will eventually shut down!
Robbey300 . 2025-03-17
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Visited sunday 16th march, ordered 2 fish & chips and a carvery. The carvery was absolutley disgusting the so called mashed potato was running off the plate as was the gravy. Its not the first time but this time was the worst, reported it to two different waitressesand they replied we will let chef know and another daid theres been a few complaints, asked me if i wanted more mash......from the same pot. Wont be back in a hurry
Julie Barrass . 2025-03-16
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Had a lovely meal really enjoyed it
Carol Mack . 2025-03-16
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Cold and missing my extra Yorkshire pud
Kelly . 2025-03-16
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Went for lunch and we couldn't have asked for more, staff great food great, and a special thanks to staff member Nathan for your great service, you were amazing along with the rest of the staff, thank you
carole downey . 2025-03-16
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Great food at a sensible price. Lovely staff and great atmosphere.
Carole Pitkeathley . 2025-03-15
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Lovely food and brilliant service from Nathan 😀
Donna Rolls . 2025-03-15
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Forgot my latte. No yorkie as advertised. Breakfast was quite nice though
Graham . 2025-03-15
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16 of us for a birthday dinner on tues 11th March, all had carvery and none of us could eat it , pots were rock hard, Swede carrot mash was like water , gravy horrible , greasy film sitting on top , this is the worst carvery we have ever had at willow farm , think chef needs to check food before put out, 5 of us come every other Friday and never this bad 👎
Janet Mchugh . 2025-03-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Menu looked good but the welcome wasn’t, didn’t stay carried on down the road to the Dirty Bottles where staff were more welcoming and accommodating