Wildwood in Braintree

We booked a table for 7 of us to celebrate a family birthday. Booking was easy online . From the moment we arrived we were greeted by staff , who were friendly from the onset. Our table was large and very comfortable. We ordered a variety of starters and mains. I have an allergy and they were very precise and careful with my food. Even marked up as allergy. Our food was delicious 😋. Service was excellent and we happily paid the optional service charge as the staff all deserved it. We hope to go back very soon.

Went in the other day just to get something to eat we walked in to a smile they sant us down, the wanter that’s we had was called grace she was a lovely young girl she all ways had a smile, give u time to pick are food, the food was magnificent. If your looking for a restaurant, something to it I would differentiate recommend this place.

Average food. Initial staff member was a rad surly, might have been a language issue. Food average quality but great quantity. Later supervisor was full of fun and very engaged. Toilets clean.

Our meal was certainly very nice and fairly priced. In fact, compared to other Italian restaurants and chains, it was cheap and quite tasty. But there were a few issues. 25 min in, having ordered drinks first thing, our starters came (but no drinks). Apparently the computer didn’t print the drinks order. Having read feedback from others I’d say either their computer never prints stuff, or there’s human error involved. The food took a bit longer than expected to arrive, but it was fine as we were in no hurry. Dessert and coffee came quickly. So I have 3 stars as it would be good for them to check their service more carefully but overall I will go back

Apart from the starter, which was tasty, the 2 portions of Spaghetti carbonara were tasteless, greasy, and the piece of chicken thrown in, which was asked for extra, was simply just boiled. The very salty pepperoni pizza we ordered really stung our throats. My husband asked for cold beer, it was brought almost to room temperature, seeing this he asked for another one with the mention that it should be cold and all he received cold was just the glass. Plus, the waiting time for the dishes was long and the restaurant was not full at all. I do not recommend!!

Seated straight away at a table for 3. My husband hadn’t made his mind up about a drink so asked for more time. The waitress brought 2 drinks, one of which was incorrect and had to be taken back. The food order was also incorrect. My husband asked for no tomato in his burger; it came with tomato. My daughter asked for a light pasta with a side salad. Regular sized pasta with no side salad came out. The advertised ragu sauce was just mince which looked like it had been boiled with a few bits of tomato. I ordered pasta with chorizo; no chorizo so a side order was brought which was floating in oil. My daughter has visited this particular restaurant three times and was each time the order was incorrect. In addition this time her meal was not enjoyable. Will not be visiting again.

Good food, good service however service charge was automatically applied and expensive, we would recommend to other families late Saturday afternoons

Great experience , pre booked a table online , on arrive was seated quickly in a booth, was very quiet so maybe did not need to book . Had drinks and a main both came quick and hot. We had the ribs and the chicken and asparagus risotto. 2 empty plates from us really goods Nicely decorated and enjoyed our visit would come again 👍

Frequent visitors to Freeport and thought we’d try Wildwood.. never again. Waited an hour for mains that didn’t arrive, asked after 50 minutes how much longer they’d be and the waitress went to ask, she then returned to tell us the mains we’d ordered wasn’t available.. so yes we’d been sat there waiting for an hour for food that was never going to arrive. Garlic bread starter we had was bland and burnt. Safe to say we left and got a sandwich elsewhere for the journey home. 0/10.

My friend and I decided to go to wildwood for lunch. The menu looked nice and restaurant looked inviting. We were greeted once staff and finished serving customers and place round the corner from the waiter station. Two following tables were sat down after us. The waiters didn’t acknowledge us but served the other two tables. My friend tried to get a young female staff member attention and she seemed to totally ignore us so we were about to get up and leave but two minutes later she appeared and asked us what we wanted. We ordered two cokes, water, two mains and garlic bread. I had spaghetti carbonara which tasted like it was made from a jar sauce. My friend had lasagne that looked appetising but she said it tasted very basic and bland. Our cokes arrived straight away but water never did and no one appeared to come near us for us to be able to ask for the water. When we asked for the bill the staff automatically put a service charge on, despite there only being two of us. Unfortunately we felt that due to how we were treated we didn’t wish to pay this and will not be returning.

The service was really poor from our waitress, the food was lukewarm and rather bland. The only good parts was the sticky toffee pudding, cheesecake and leaving the place.

The food was very nice and I have no complaints in relation to that. However I do have an issue regarding staff who took their break in a booth next to our booth whilst on their mobile phone watching TikTok on full volume . Perhaps I’m old fashioned but I do not think that is acceptable. I was quite aghast by this behaviour and it would appear it was completely acceptable by the manager. At no time did the manager tell the staff member to either move or turn their phone off. I made a point of looking at he waitress to display my disproval in front of the manager whilst paying my bill. A #awks moment but the waitress continued watching TikTok full blast and the manager said nothing. Add injury to insult my daughter tells me the staff member on their phone gave me snide a look/pulled a face when I was not in eyeshot. I expect that behaviour from school children on a train or a bus but not in a restaurant. An obvious training need …

Terrible service forgot about are mains had to wait over 45 minutes. Food was nice but the service was rubbish at best.

Munus upside down on the table was an indication of things to come. Food was good but service ruther brusk. Not sure I would return - lots of other eating places close by.

Lovely place to come for lunch, and good value for money. The portion sizes are huge so you could share a main dish between two and have a side, the food was freshly made and service was professional

Called here for lunch while on a visit to the village. Sat outside which was pleasant on a hot day - the interior would have been a bit gloomy. We were quickly offered menus and a choice of drinks. The garlic bread was a bit...

I went for lunch there, with family. The food was ok, but not tasty, lacks flavour, and not value for money. When I received the bill, I noticed I had a service charge, a joke really, the service was poor. Waitresses seemed unmotivated, dropped dirty...

It was my first visit to a Wildwood restaurant and I have to say it was wonderful. The staff were amazing and really friendly, ans the atmosphere was really good and had a great vibe. I had the seabass for main, and it was delicious...

This is a lovely clean, cool restaurant with plenty of space inside which I loved. The service was just right and the authentic food promptly delivered to our table. Really nice, thanks

By far one of the best meals I’ve had at a “chain”. We had the Antipasti platter for 2, it was delicious and generous in size. Then for main, ribs which were melt in the mouth delicious and baked goats cheese and mushroom penne which...

Great service, although they couldn't find the Wildwood Mojitos which is a shame, as that was a best seller and very nice. Highly recommend you add to your drinks menu. Food was nicely presented, although they forgot bacon with the burger, this was quickly fixed....

OMG this place is amazing (the food is delicious and Carmen is great) lovely place to go, we all had lasagna, ribs and pizza, which were all delicious - excellent service

Went at a quiet time, 3:30 and had first-rate attention. Garlic bread starter huge and satisfying. Pasta dish and steak sandwich equally good. Manager Carmen and waitress Jodie could not have been more attentive.Pleasant house wine.

Lovely service god check in bit slow on food but overall great by the manger Carmen she check in on us to see if we had everything and helped recommend things and turned out amazing

We have been here as few times and have always had a good experience. But on this occasion we were quite disappointed . We were shown to our table by a grumpy girl, she didn’t make us feel welcome at all. Our table had peas...

It's been a while since we've been out out, but im so glad we did and chose here to go! The service from Carmen and Sam were amazing, and the food was delicious! We will definitely be back and very soon!!! Thank you for a...

Lady. Manger Karman shout at cooks and bar lady. Tell them they no good. Very awkward. Food graat but manger not needed there it bad feeling. poor staff

I went for lunch with my daughter and was served by Sam who was outstanding, friendly and a credit to the company. All the staff were great and the food was great too, this was my first visit and I will be going again

Visited for a lunch stop while shopping, hadn't eaten here before. We were promptly welcomed and seated by Carmen. Megan was our waitress. She was very attentive and not pushy, knowledgeable and helpful. She was excellent, a real credit. Food was lovely and hot and...

We popped in tonight and I asked very nicely if we could just grab a takeaway. The woman I asked went mad and threw her hands up in the air that she couldn't deal with us right now and needed a minute. She launched in...

Visited with my family and had such an incredible time. Carmen was brilliant and made us feel so special. She was so attentive and such a good laugh! I couldn’t recommend enough. It’s not common to find such incredible servers. And the food was just...

We had a takeaway. Garlic bread was so hard at the edges, like it had been sitting Around. Burger bun was so soggy, it was just a mush and couldn't eat it. Orange juice was missing £35 wasted.

Uber eats app glitched and cancelled half of order. Phoned direct and was helped bu Karmen (hopefully correct spelling), who replaced deleted meal gratis for any inconvenience. Perfect response from her.

We arrived during a very busy period, but was glad we waited to be seated, after being kept advised of how long roughly we would need to wait etc. Given they were really busy, all the staff were taking it in their stride. Jade was...

Lovely meal. Excellent service. Lovely carbonate and cheeseburger. Thank you Megan for picking up and returning my husbands wallet.

Fantastic food, drinks and service. Carolina leads a great team of Sam, Lufasz and Afonso, all who do a superb job. Nothing was too much trouble, Carolina even found the recipe for the famous Wildwood Mojito which was fantastic. We both had the goats cheese...

We visited on a Sunday, as a party of 25 (pre booked), the service was excellent, everyone enjoyed their meals, a special thank you to Carmen and Poppy for looking after us so well, especially as we were paying singly. Would definitely recommend and will...

Fantastic menu with plenty of vegetarian and vegan options. Generous serving sizes. Quick and friendly service. Lovely vibe. Love this place. Came here a year ago. Was great then and still is.

Came for lunch with my daughter, I had the Traditional Bolognese which was amazing ! One of the best ive had !. My daughter had the Philly Cheesesteak Sandwich which she enjoyed very much, and said the steak was exceptionally juicey, I was too full...

Was amazing Fillet baguette was just right to the moon ! We love the place and the service provided by lucas server and the manageress, Portuguese lady We be back soon

The waitress [waiter ID: 5007] was absolutely lovely - a charming and courteous young lady. Food portions good and very pleasant. Would definitely visit again. Only criticism I would make is that the clearing of dropped food, tissues etc needs to be done regularly and...

Very attentive waiter and waitress Carolina! In particular. We were fitted in last minute after visiting 2 other restaurants with a poor attitude and service. Although had a slight delay with mains we were kept updated and felt looked after and had a laugh and...

This was a funny evening, we went out early as couldn’t book late due to staff issues, arrived to 5 tables being occupied apparently a few tables had cancelled. Then witness couple being turned away. When trying to decide deserts we were told that the...

Fantastic lunch today!! On arrival at the restaurant I spoke with Carmen regarding the allergy menu. She was very thorough and helped me go through it. Was very quick and painless. Wasn’t made to feel like I was being difficult (which I have experienced many...

The best Coffee at the freeport. Made by Łukasz. Highly recomend. Perfect amount of milk and the creama on the top….

Don’t understand any bad reviews. This Is our first time to a wild wood and the flavours are EXCELLENT. service is also slick and fast. The garlic bread with onions and cheese was one of the best I have had in a long time as...

Overpriced for very basic and uninspiring fare. Descriptions not matched by actuality. Service and surroundings was good though.

Met family we hadn’t seen for a while and had a really good experience. Ordered pizza, which tasted great and a vegan lasagne - I was really impressed with how delicious it was. Everyone was happy with their choices. Service was very good - Carmen...

The service was very slow despite the restaurant being almost empty. We ordered dessert but the staff forgot to actually bring it out to us until we reminded them - they were cleaning up behind the bar. Then the vegan mesmbers of our party were...

A group of five friends, two of which were vegan, went for a meal on a Thursday night. We ordered drinks which were great, starters which were delicious but the waitress couldn’t be sure which garlic bread with cheese and onions was vegan. She had...

First visit, really enjoyed the food, service was great, was served by Carmen, she was informative and helped us with menu choices, friendly and professional. Would definitely recommend

Super food and great service. Seafood risotto was awesome! Will eat here again for sure. Manageress Carmen was superb and so helpful.

Maybe it's just me but I'm just not a fan of the food here. In fairness the service was great and not over priced

After a hard morning shopping this is a great place to refuel. The choice is very good and the staff are friendly. We were served by Maddie who made sure we were well looked after. I also want to thank Carmen her suggestions and cheerful...

We originally had a booking at TGI Fridays they haven’t got a clue, booked for 7 people and told us they can’t accommodate us, so I called wild woods and the lady was lovely she got us in straight away didn’t even have to wait....

Just got back from a lovely evening at Wildwood. Cocktails = lovely Food = lovely Service = a-may-zing! We found out at the end of the meal, that the staff were knew, they were brilliant, professional, personable. We loved it.

Group of 8 of us met as a celebration following a long hard year during the pandemic. Carmen, Lucas, John and Greg were all fantastic and really looked after us. Food was of high standard - definitely recommend the chocolate orange brownie, and the cocktails...

I really really hate leaving bad reviews of places but I feel like I need to do this to warn people to just please AVOID! Me and my fiancé unfortunately don't live together yet so we haven't really been able to do much together since...

After a year and a half of waiting to celebrate the amazing work of NHS staff we have come together today and had an amazing time. Great food and top service. Thank you!!!

Food was lovely and quick, all meals tasty, service was prompt. However felt VERY unsafe in regards to COVID. Front of house was not wearing a mask, as she was exempt. Then she came to the table when we had taken our masks off and...

Carmen and Carolina were or servers and were very kind and accommodating. We had a really lovely evening with family and the food was really tasty. Will definitely be back :)

I just want to say, the staff were all lovely, there is nothing negative atall to say about them! They were welcoming and lovely! We sat at our tables and we noticed the table was dirty so we moved, the table we moved to, sadly...

Staff were so lovely, Emma and Carmen were super friendly and funny! Great food and service. Very COVID friendly, felt very safe and comfortable.

My boyfriend and I came to celebrate our 3 year anniversary and I must say it was such a lovely evening. The vegan options on the menu I was absolutely shocked by - there really are loads of choices and even as far as vegan...

We had lunch at Wildwood restaurant today 15.05/2021. My husband is a retired chef and he said that it was a waste of money and the worst pizza he had ever had. The food appeared to have been precooked and warmed up but not warmed...

Our first meal out after phase 1 end of COVID lockdown2. Lovely meal- the cheeseburger meal and the cob salad, can recommend. Was impressed with their COVID measures in place and Carmen was great with her explanations. Waitress’s were polite and cheerful- a great experience...

Very happy with the service I received tonight with a staff member called carman, she went above and beyond to make sure she could help me with my order over the phone. Valued staff member to wildwood outstanding customer service.

So last year I wrote a bad review due to a bad experience HOWEVER.... I bit the bullet and went back, and I had an amazing experience! I have been back about 5 times now and every single time I have received lovely service, piping...

After a mix up with just eat cancelling my order as I arrived to collect it (instead of calling me!) the manager Carmen was most apologetic and resolved the issue immediately. I could not fault her service or the food that was provided. I would...

I take my dad and children here for lunch fairly regularly and my dad (originally from Italy) always says it’s the best spag bol he’s ever had! Myself and the kids always enjoy our food too and the staff are always very warm, welcoming and...

We decided to stop off last night at Wildwood after shopping at Freeport. Emma and Carmen were on duty, and I'm pleased to say that the whole experience and food were great. We've not been out for a meal since the first lockdown in March,...

Had a lovely meal at Wildwood Braintree tonight, COVID restrictions followed and excellent friendly service from the waitress Carman!

Visited for dinner when staying at the local Premier Inn. Big restaurant with modern themed style. Friendly staff and quite busy considering the Covid dining restrictions. Quickly seated and menus brought. Ordered kids burger and two super food salads. The salads were fresh, well presented,...

Great pizza! Went here over the weekend twice it was so good! The first time I ordered the piccante wood fired pizza which was delicious! The second time the chicken and meatball calzone which was even better! Highly recommend, good food, good service!

I would of given it a higher rating but our server Rafaela was not the friendliness and seemed she didn't want to be there , we both chose the camembert starters and spicy prawn spaghetti. The meal was good and ambience but unfortunately not a...

Not sure what's happened, but before covid the food was worth the price. We recently went as a group of three. The quality of the food has gone down. Not the same as before. Won't be returning

We have eaten in Wildwood`s previously and the service and food here was the best we have experienced. Carmen ensured we had a really enjoyable meal

A very lovely meal out, very peaceful atmosphere and the staff where a delight very attentive, The assistant manger Carmen was so nice and chatty, would definitely go back again!

Visited today with my husband , great pizza and peri peri chicken dish , ordered drinks before our meal arrived and were never offered or checked on again , couldn’t get the waitress attention as chatting by the bar. Would have ordered a couple more...

We had the most delicious lunch at Wildwood last weekend. The staff were very friendly, the social distancing tables were set out really well and it felt very safe to be there. I had the lasagna and it was delicious. Service very quick too. the...

We’ve had a lovely meal this evening, starters and main courses! All food served in appropriate time and staff ensured we were looked after and happy throughout. The steak in particular was really yummy and my son ate an adult portion of spaghetti bolognaise and...

Family meal tonight. Starter ; Calamari came out chewy and cold. Along with a separate starter with no balsamic vinegar (when asked was told it has) so poured the ramekin on the plate to just oil !! After starters we sat for 20 mins before...

Just had an amazing lunch here with the hubster and was waited on by the lovely Carmen. It makes a refreshing change, especially during the time of corona, to have an engaging waitress take care of her. Carmen is witty and very good at recommending...

Lovely service from Carmen...pizza delivered quickly with a smile and decent prices. Would visit again.

Lunch today was average - we received a warm welcome and prompt drinks order - but then took ages to try get someone’s attention to take our food order.... even though the restaurant was pretty much dead. The waitress just dumped our drinks on the...

I never leave reviews but feel obligated to warn others about the poor hygeine and service here! I was left waiting for drinks or any kind of service. Waiters and staff all converse in their own language quite loudly which is frustrating when you havent...

Nobody in there but we still managed to get cold chips. When the new lot turned up we were given only one portion. I will not be going back and would not recommend

First visit here, so wasn't sure what to expect. We were ready to put on our face masks to walk into the restaurant but there was no signs saying to wear a face covering? Entering the restaurant there was a bottle of hand sanitiser on...

Perhaps a 3 is a little harsh for a score but I can’t honestly say I found it ‘very good’ and score it a 4. Service was friendly enough but not exceptional. Food was nice enough, but not great. My garlic bread starter was distinctly...

We stopped in here for lunch today and the food was amazing, my friend had rack of ribs and I had spaghetti with chorizo and mushrooms and it was really really nice. The service was very friendly. There was only one thing that was a...

Visited for the first time this week. Service was poor and the food was decidedly average. It tasted like it had been hanging around on the counter for some time. Requested the allergy book before ordering but staff were unable to find it. I also...

One of the benefits of the "eat out" scheme is the joy of discovering somewhere new. My daughter & I went to Freeport Braintree and lunched at Wildwood as they were partaking in the eat out scheme. Wonderful food served by the lovely Amelia and...

I ate here with my father as part of eat out to help out. We already knew what we wanted to order and we were not disappointed. The goat cheese and portabello mushroom salad was delicious. The passion fruit lemonade which accompanied the meal was...

We visited here on 24th Aug and we were showed straight away how to track and trace via our phones ... we were asked asked to sanitise our hands ..the seats were separated far apart so we were pleased with the social distancing etc ..our...

Me and hubby was out for the day, thought we’d grab some dinner before going home. So waited a couple of mins and the guy outside asked us to oblige with the track and trace, I commented there was no barcode to scan and he...

Lovely food, lovely service. But - the staff wore no PPE, we were pointed to a sanitise station but the server then walked off to show us to a table without waiting for us to use said station, which we did and made them wait....

Major concerns no COVID PPE worn by staff no anti-bac hand gel plus track & trace no one nor any book to be seen to complete my opinion you would think there was no pandemic I won’t return as first time to a restaurant since...

We had a superb lunch in the open air , I had Duck pizza with hoisin sauce ( I normally do not like pizza ) . We had lunch for 4 with various dishes, all excellent and superb coffee . The cost currently £30 which...

Food had high standards and very yummy! Staff very helpful and waiting times for food aren't long. The only problem I had is that chips don't come with your food and you have to pay extra for them. on whole though delicious food. No need...

Went there for my daughters birthday. Lovely food, helpful staff. Would definitely recommend. Also great value for money