KFC Braintree - Galleys Island in Braintree

Food missing from order , cold fries and greasy meat, large salad arrive in 2 small gravy tubs small amount of salad with sweetcorn that had turned black on some , would not recommend at all

Delivery driver was friendly and pleasant

Terrible about a hour and 20minutes late

I asked for no legs due to an allergy and I got a leg...

Store is empty and yet waited over 20 mins for food. Meanwhile the uber eats and deliveroo are flying out the door

Food was quick and delivered hot. Thank you

KFC gave me the smallest pieces of chicken ever! the wings were tiny as where the two pieces of chicken I ordered. They gave me two legs from a chick let alone a chicken!

order corn and beans in the two boneless banquet and they both came with gravy instead

Just drive all way to braintree 20 mins as really fancied a kfc.... drove all way back home opened bag.... no chips.... That is prob the best part of rhe meal for me with the gravy. I also ordered a gravy just for that purpose so I've wasted 1.99 on that....cos onky have for the chips. I mean how can u miss the chips its oart of rhe box meal . So now I got plain boring chicken....lovely dinner not

Great Service. Good job Mantosh

It said delivered but didn’t arrive so I had to order again - awaiting refund for first order that didn’t arrive

Excellent timing and food was still very hot couldn’t ask for a better driver

no chicken fillet for kids meal

the estimated time is shown 25 mins it took 40 mins

Service from KFC in Braintree is always very good

Food was undercooked and there were missing items

lovely and fresh and quick delivery

Food was great but we finally got it over an hour after our order was received.

Food was missing sauces that I ordered

Food was good. Service was excellent, Mantosh was a very friendly and helpful server, brought our food to our table and told us to give him a nod when we were ready for our ice creams and he brought those over to us as well. Great to see a fast food chain with helpful staff and not depressed zombies. Hopefully they are paid well as they make it worth another visit.

Food was cold on arrival, said orginally 30 mins to then be 2 hours after I ordered. If no drivers available then y make the order up until you know one is available or will be shortly

Food was good but was delivered without the 4 dips inc in the share bucket.

I am really disappointed with my order today. The delivery details kept updating and getting later and later without the option to cancel. I telephoned KFC direct to be informed that they couldnt prepare food until a delivery driver was confirmed 50

Great food nice and hot and nice delivery person

Says it been delivered hasn’t been delivered and the meal was already paid for. This is a shocking service

Very prompt. Food perfect temperature

Everything was good apart from the chicken was cold and we orders a wrap and it wasn’t in the bag after the food had been delivered and the wrap costs £3.99

Missing orders .it’s not first time and late delivery

Food arrived cold and took about 2 hours from when I placed the order to when it arrived.

They don’t except Scottish money

Good food, delivered on time, recommend.

The food was stone cold and wasn’t even a full portion of chips

All though we enjoyed our meal there was one thing missing the coleslaw.

Food was stone cold , delivery time kept getting later and later

Wrong items delivered, not the first time either this has happened.

no popcorn chicken again from kfc

Was given the completely wrong food by KFC

Hour delivery from point of order too long

Food was lovely, delivered still hot, delivered on time, recommend.

Not a lot of people eating in, so fairly quiet, .........but, FAIRLY QUIET 😀 The peeps behind the counter where NOT depressed teens......they were helpful to an old sod like me 🤣😆

Delivered and to a completely different town and dispatched from another branch that I didn’t select and I am still waiting for a refund

Over half the food didn’t arrive waited over an hour absolutely appalling

I was sent gravy and could have an allergic reaction to it’s Ingredients I wasn’t asked if I would like a replacement or a refund for the missing beans I didn’t receive and the gravy was sent with the rest of my order so cross contamination an item I didn’t order due to allergen concerns this is an issue that could have been resolved correctly with a courtesy call from the store this did not happen

The order came with half of the items missing. After calling them they couldn’t help . The chicken was not cooked well and oily. After spent £28.00 I end up cooking some eggs for dinner and the KFC order end up in the bin .

Whole meal and a side missing.

Chicken was good but had to search for the lettuce in the roll though. Chips and gravy were good.

Items missing from order, such a shame as the food which was received was lovely.

first time I have used the app, and will order again

Driver excellent. Food lovely and hot

Very tasty but a shame we couldn't order gravy.

I never received the coleslaw I ordered in my delivery

The courier was courteous and friendly and on time

one of the supercharger burgers was cold and had 2 wings missing

Every time we order from Braintree KFC there’s always something missing, how difficult is it

Food was missing from the order.

Decent food for a KFC. Shame that the staff are incompetent and rude.

KFC were probably busy, but delivery time kept being put back and when food arrived it was almost cold.. Also didn't receive mash potato. got given extra popcorn chicken instead

missed the 4 chicken strips. are you going to re deliver them?

Very friendly and polite driver! Food hot!🤗

Nice delivery driver very friendly

Was great except my side was missing

Food was actually hot what is good and no long delivery waiting time.

Ordered 10 pieces of chicken but received 6 pieces. How can I receive my remaining 4 pieces?

x1 banquet box short, looked back on cctv and the delivery driver put the other bag (that had the box in) back in his delivery bag, so i had no lunch and he probably had free lunch on me!

Perfect food arrived hot, good value for money.

It was delivered on time, however ordered a box meal and extras and only received a can of tango. Paid £30 plus delivery for a can of tango. Dreadful - it’s amusing how firstly the staff at the restaurant didn’t give the full value and handed a small bag, and secondly how the delivery driver hasn’t checked to see that the food and value ordered clearly won’t fit in a small bag.

bought the triple gravy box but only received the hot wings and mini fillets, no original recipe pieces, not happy....

Nothing like paying for delivery to have to wait while the delivery guy picks up another delivery and deliver that before delivering mine.

The one way system is rubbing and parking is rubbish, also there's no bays to wait for food if they tell you to drive off, so you have to drive around the car park 3 times to find a space

Technically it wasn’t late as the delivery time was changed but way longer than expected when ordered food in the first place.

Food missing - 6 packets of fries, how can you miss 6 packets of fries from a party box?

Its always hit or miss... can be good and how its supposed to be or very greasy as if the chicken as been sitting on the bottom with loads of chicken on top... skin soft and full of grease

You delivered it to the wrong address and wrong postcode!

shocking £18.00 no chips chicken dry and cold rip off kfc

The food was cold, I had to warm it back up.

As with most orders these days from KFC, orders take over an hour and the couriers always have to hang around!

Delivery wrong, I order a tango and I receive a coke, I order mash and I received some gravy,

really delicious and fresh tasting

Always missing an item , what is happening with this service? It's definitely the KFC fault

coleslaw missing from list despite paying extra

food never arrived just the drinks. Poor services!

I got a free popcorn chicken but they didn’t send it and £5 for delivery and service charge is too much

They always get the order wrong. Last time they forgot the chips with the meal deal. This time we ordered a meal deal plus mashed potatoes, one piece of chicken and gravy. We got two gravies, 4 pckts of chips and no mash - totally wrong! Not acceptable!

When I ordered why do I always get chicken legs always the same when I ordered and I don’t like it .

you kept changing th delivery time to longer and longer

I hardly ever get to a KFC so this was a real treat. I live some distance from the nearest town so some won't deliver here. It had cooled down a little on its journey but that was easily remedied. Thanks KFC

Visited the KFC drive thru this evening and placed an order for the Vegan burger meal but had to change my mind and cancel the order as I discovered that food was already on the table at home! The guys inside couldn’t be more helpful at refunding me - even though the food had already been made! Really sorry again to the guys inside, you were all very kind!

When I initially ordered at 16:45, this was on the basis that the delivery would be in 20-35 minutes. Well, the food was delivered lukewarm at 17:52 - over an hour from the order time.

Friendly service love a KFC had the chicken wrap was disappointing as was too salty favourite is the tower burger

Perfect , food came warm and good condition .

I had never put a review of a fast food restaurant, but this time I cant avoid, it is incredible, the team is very attentive in special a person if I remember his name is Darl, a person of the most attentive to everything, from the entrance makes you feel comfortable, and the team is great super fast, the food without delay and hot, everything was incredible, I am very happy with the environment that was there. Congratulations guys!! 😊 9/11/24 / 18h55pm

Chips a tad cool but otherwise a lovely meal.

delivery driver very polite and on time

Very nice food decent delivery time thanks!

No popcorn chicken or dips. NOT the first time this has happened. I’m fuming

Every time we order off just eat from KFC meals are missing we are no longer ordering from here than you all just blame each other and considering we put in large orders it's a shame you can't get it right once

Food was cold the whole meal and he was nearly a hour late

I shall no longer be using your service. Once again food cold and not good enough. About time you got your act together.

Items were missing from my order but I will still charged

The atmosphere was non-existent considering there were people there. The food arrived in reasonable time, but I noticed the drinks seemed smaller from the last time I had ordered a milkshake. By the time I got home with my children the food was cold (which we expected), but the fact that things were missing from the order was the most annoying thing. How can fast food restaurant staff screw up an order that is on a screen and they can check list it. It's not as if they were rushed off their feet. KFC has gone down in my estimation as a fast food place as everything seems to have changed food and drinks wise and hiked up their prices also. Used to be my favourite quick bite or treat, but now far from it.