Based on 323 opinions finded in 1 websites
Based on 323 opinions finded in 1 websites
Nº 159 in 269 in East Northamptonshire
Opinions
Slow service 1 drink not asked if we wanted refills food was very bland not offered dessert won’t be returning anytime soon
Dave S . 2024-01-08
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My mum had the vegetarian Caesar salad with goats cheese, and I had the chargrilled aubergine dish, and both were delicious. Lovely friendly service and our food came out promptly, despite how busy it was and the time of year (just before Christmas).
Anna H . 2023-12-15
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I had food poisoning at a Wildwoods restaurant. The staff were not helpful and the subsequent customer relations were as bad as the food. Many emails from different people, pushed from pillar to post in the hope that I would go away. No apology, no compensation. Sloppy and amateurish response. DO NOT GO THERE!
Gary S . 2023-11-09
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We came here for the second in two years for my sister in laws birthday meal (although we didn't tell the team that it was her birthday). There were 8 of us in total 4 adults and 4 teenagers. Managed to get seated quite quickly, but waiting to get in was a bit of a faff as the service staff were busy serving so it did seem a bit chaotic. However, once seated, the lady that served us (sorry I can not remember her name this time, but in 2021 it was Natalie - still have that receipt!) was professional and friendly. Food came out relatively quickly, although the drinks were messed up slightly and the glass for my sister in law did have a crack. Food though was very good (same as last time), and prices had changed (by all accounts) since then. Unlike Chi (which is further into the complex) I would recommend coming here, and if I hadn't booked anywhere, I am likely to come again.
Pritesh M . 2023-09-18
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Would be a nice setting if you don’t sit on the terrace against the windows. My son thought a bird had sh** on his head until we looked up and saw that it was one of the many, many big spiders. Mentioned it to the maitre D who was totally disinterested and ignored my comments. They can’t say that they don’t know that this is a problem, because the white plastic chairs are stained by spider sh**. In relation to food, I chose Linguine Vongole based on the bill board outside the restaurant, it looked nothing like that photo and was greasy. The place was busy, maybe I just chose wrongly.
357ChrisB357 . 2023-09-12
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Not a good experience at all. Ordered drinks and food, after 25 mins asked a staff member, the order was not in the system at all, the waitress came with wrong drinks after 10 mins and thrown them on the table. Is not an attitude someone would like at all. Understandable when is busy, but was not the case with 6 tables in.
Andra S . 2023-09-03
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A lot of money for disappointing food. A group of 7 friends booked and visited on Bank holiday Monday evening. The waitress was very nice but sadly everything else was a bit of a let down. The drinks took a very long time to arrive and were very simple (beer, water, coke etc) the food was much faster to arrive but that's where the good news ended with regards to that. The calamari was like rubber bands, the sea bass was both soggy and over cooked simultaneously. The pasta was watery as was the calzone. The risotto had no real flavour aside from the garlic butter drizzle. The margarita pizza was decent but nothing spectacular and the amount of topping to crust was a little on the disappointing side given the price point. The children's pepperoni pizza was nice, very small portion and no sides at all give that it's nearly £8 for that, a blackcurrant squash and two scoops of ice cream that was a bit more disappointment but that was very much the theme of the dinner by that point. One of the drinks arrived in a glass with a fresh crack two thirds down the side and a chip of glass on the rim. It was remade when asked but shouldn't have made it to the table. The menu has so much potential but the issue was in the execution. This was our first visit to this restaurant and sadly I think probably our last.
leilad199 . 2023-08-29
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First I'd like to say how good our server Ella-Mae was , she took our order and we waited and we waited. Starters arrived and finished, had to ask where our drinks were and told that the bar staff were sorting bar stock.! Actually saw another family walk out as they were fed up with waiting, it appeared that the manageress and bar person were cleaning the bar area so all drink orders came second. Quality of the food was good when it arrived, but the first table in the restaurant looked like it had the remains of a McDonald's meal on it together with a cash bag and receipts great first impressions.would not recommend this restaurant..
Milt001 . 2023-07-03
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I visited on my birthday 26th of June we were a late booking and when we arrived we were informed they were very short staffed with 2 new starters on and that service might not be up to standard. We told them not to worry we were in no hurry. There were to big parties of people inside and because of the building it echos a lot so I asked to sit outside where it was quieter. It was lovely to sit over looking the lake as the sun was setting. The lady who sat us took our drinks order and it was delivered in good time the server who bought our drinks then took our food order and that came out on good time too. I don’t feel there was any particular delay in any of the service. The only thing we didn’t get was the just started your food and you have a mouthful ‘is everything okay with your meal’ but everything was perfect with it so wasn’t necessary. I was asked if I’d like a birthday brownie which I accepted. It was good brownie! When our bill came we paid told the staff they did a fab job given they were so under staffed. And left happy even happier when we got to the car and realised the brownie and my drink had been gifted for my birthday 🥳 Only sticking point for me was that they auto add 10% tip to you bill and you get to remove it if you want we of course paid but we had planned to leave a certain amount anyway and when we got to the car and reviewed we felt bad because as they gifted the drink and desert 10% was less than we’d planned to give. I understand perhaps having it added for large tables but feel they might be losing out on tips from smaller parties that don’t do a full three courses.
kebab69 . 2023-06-27
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Slow is an understatement, service was less to be desired. No sense of urgency or organisation and it was in no way busy… Not attentive in the slightest and food was ok but nothing to shout about
vickies477 . 2023-06-19
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Out doing some shopping and decided to have a bite before heading home. Food was nice, salad and Calzone, unfortunately side came half way through the meal. Staff were good, but the state of the toilets was disgusting. Blocked toilets with #2, used toilet paper on the floor and just dirty in general. Really needs to be addressed …
SLyne2013 . 2023-06-16
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After a horrid experience at the Peterborough Wildwood a few months ago, I was out in Rushden Lakes last week and decided to try this one as had been given a voucher to " try us again". WHAT A CONTRAST!!!. The food was really tasty, the service was good, drinks were a little bit delayed getting to us, but other than that, no issues. The staff were really pleasant and attentive. Overall, a really good experience. May even give the Peterborough branch another go at some point in the future. 😁
Graeme C . 2023-06-03
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Service started off great and attentive. It was busy but not overly busy, and yet our food still took at least half an hour to arrive. When it arrived 4 out of 6 of us were served together, then 2 of us were served 5...
SDTravels1607 . 2023-05-08
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I went to them very often I like their Caesar salmon salad. Lately it went they said they have salmon and I’ve order different salad. After few days I went back hoping that they have fresh salmon already. I went yesterday 24 April 2023. I’ve...
Emy C . 2023-04-25
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Waited for a table to be cleared. When seated the table was dirty, wet and covered in shards of glass! Service was very slow but I think the kitchen staff were holding things up.
bobsterkettering . 2023-04-13
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After reading the recent reviews I didn't have particularly high expectations for our visit! There were eight of us from work on a Friday evening and while the first round of drinks took a little longer than expected (there were only five of us at...
Beardyben . 2023-04-01
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Sadly this was our first and last visit! Me and my mum went out for dinner to celebrate my mum’s birthday and ended up leaving as soon as we had (finally) finished the mains. The restaurant was pretty quiet but service was very slow. No...
LMOundle . 2023-03-30
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What a waste of time and utterly rubbish lunch we had today: Usually love any Wildwood restaurant, however hugely disappointing today at Rushden Lakes. We went in at 1:50pm by 2:40pm I was asking our waitress how long our salads would be? No interest by...
RachelShots . 2023-03-23
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Having always had lovely meals at the Wildwood restaurant at Market Harborough we decided not to travel as it was snowing and to try the one more local , what a bad mistake ! The food was awful and expensive for the portion sizes ,...
210beverleyw . 2023-03-08
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Posting to help others see what the food on the menus looks like. Arrived at 1pm, restaurant really busy. This didn’t affect the customer service. The staff were amazing. Service was exceptional. We were never left waiting for our orders to be taken, didn’t have...
pwS2851MB . 2023-03-01
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Went for a family meal.All was fine till we ordered.Waiting time was so long.I've noticed that all people who came after us had meals already.Asked staff what's going on and they said they forgot about our order!We'vebeen waiting about 70 min to get our order!!Not...
Turysta11111111197 . 2023-02-18
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Very good service, kudos to staff, but the food is not the best. Vegan mushroom risotto was very bland and I could not recommend it. Nice atmosphere overall.
ArturKarm . 2023-01-29
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The food was over priced for the quality delivered. I had chicken and asparagus risotto. This lacked both the main ingredients and was made with basmati rice !!. Service was good but the food was poor. Really dislike paying for a meal out when I...
Lovetotravel0664 . 2023-01-29
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Hilarious service 🤣 4 of us for dinner Starter was garlic bread with onions no sign of any cheese Our starter sat for at least 10 minutes under lights before it got to us Think it was forgotten Mains ok but risotto had bits of...
291030 . 2023-01-24
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Our food was nice but our mains arrived an hour and a half after we got there. Meanwhile at least 4 delivery drivers came and went with takeaway orders. When we asked, we were told that there had been a run on pizzas. Obviously this...
Sandra G . 2023-01-14
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Unfortunately I find visiting restaurants like this to be all too much the same. I had the Tuna salad and asked for many parts to be removed - the capers, anchovies, olives... However they can't top the salad up with more leaves or other veggies,...
EATSRepeat . 2022-11-30
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We went today, a Thursday lunchtime as a family of 4. Birthday and exam results day. We ordered pizza (no basil) and fries. Steak (cooked medium), chicken burger (no tomato or mayo) and seafood linguine. Plus a round of drinks. Service was great. Very friendly...
lydiaG275 . 2022-08-25
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First time visiting and I will be returning. Staff was friendly and polite. The food was amazing I had the chicken & asparagus risotto, could easily eat this again tomorrow! Price wasn’t too bad either
877melisap . 2022-08-20
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Very nice food. Quite noisy in side when busy as very open. Outside space to eat lovely on a warm day. Seafood linguine over cooked. Shame as flavours were nice. Other mains very nice. Very polite attentive service that checked in. Drinks menu varied. Cocktails...
Bertie1224 . 2022-06-18
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Went with friends before the Cinema for a spot of dinner, disappointed to say the least. No beer on draft so not much choice same with the starters not one meat dish on there apart from the antipasto for 2. Struggled to find a main...
Nick S . 2022-06-10
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Was about 1330 after the lich time rush, the place was busy but we were taken straight to a free table without booking. Drinks arrived soon after ordering, food arrived at same time and was piping hot. Great service. The service charge is added on...
simonhT597RG . 2022-04-11
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Great, friendly Staff, food much better than their Peterborough sister. Prompt service tasty and a really nice bottle of wine , Toilets clean. So good Visit
223rosie . 2022-04-04
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We recently visited Wildwood restaurant at Rushden Lakes on a Friday evening for dinner. The meal was within expectations, until we reached the desserts. In common with some restaurants now, there is a tendency to disproportionately pander to the vegan/vegetarian diners. Around 80% of the...
jmijcb . 2022-03-14
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We visited for the first time and it won’t be the last. Seated within minutes on a busy Saturday evening, service was great, meals came quickly and were freshly cooked, nice and hot, tasted amazing, best pizza I’ve had for a long time. Childrens meals...
AmberM768 . 2022-03-13
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Went with my partner, was the only place without a queue at Rushden Lakes (I know why now) We were seated in less than 5min, interior was really nice and clean. Cocktails didn’t taste as expected. Someone mentioned microwaved food and now I understand why...
595guntab . 2022-01-30
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Very busy! Very expensive for a British chain of restaurants. Good service and very clean and bright inside. Burgers were nice, very pricey@ £12+. Four soft drinks, 3 main meals and a children's meal, £60+! I won't be rushing back!
NorthernSouly . 2022-01-16
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Pleasantly surprised from my recent visit - a large, popular, family restaurant, with a big menu & numerous vegan-friendly options. The staff were friendly & attentive without being overbearing & we didn’t have to wait too long for our food to arrive, despite it being...
lrnnnn . 2022-01-10
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4 of us for lunch, 2 drinks each, one main course each and £100 bill Overpriced for standard of food and pet hate of 10% service charge to help the bottom line. Only positive was service, very efficient and friendly
LLINK . 2021-09-05
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Called in here on the way back from the Grand Prix on a boiling hot evening. The restaurant was just the right temperature inside, but there were tables available outside with beautiful views over the lake. The food was brilliant and arrived quickly. The restaurant...
R8841IOkateb . 2021-07-19
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This is in a lovely location with great outside seating area. Unfortunately the food was below average. I ordered the baked carbonara and paid extra to add chicken. When it came out it was a small portion and had been microwaved to within an inch...
Tractorgirl55 . 2021-07-19
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I came here for some birthday drinks and they tasted wonderful! Great service , was quick and lovely .
Polly K . 2021-06-23
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Wet day in half term so were expecting queues but service was quite slow also do when asked for drinks orders we went for the full food order too not really expecting all food (starters and mains) to arrive at once - but they did....
Claire R . 2021-06-05
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Booked for family meal and in these restricted conditions the staff were fantastic and appreciate they couldn’t be as attentive as would otherwise been but they were under pressure so you expect this in the present climate. Food served hot and quickly after ordering
VivendaLuiza . 2021-01-06
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Had to book as it was very busy but for was worth waiting for. Duck Pizza was delicious and my son had pepperoni Pizza. Nice friendly staff, I'll visit again when in the area.
Cockney-Reject-UK . 2020-12-12
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I’ve read a few reviews about rude and unfriendly staff but I do not agree with this. We called before setting off to make a booking and the gentleman who answered the phone was extremely polite and friendly. Upon arrival we were seated immediately and...
SMAEH . 2020-12-10
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Went here for my partners 30th Birthday. As soon as we walked in the lady at the door was rude, not welcoming at all, our greeting was table for 2? Connect to our wifi and check in for track and trace. We did as we...
HannahStephenson90 . 2020-11-03
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The staff were friendly and very attentive shame the food let it down. I ordered the peri peri chicken... the chicken was burnt, the chips were greasy and overcooked with no potato in the middle.
TerrieC02 . 2020-10-15
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Went with a friend on a Friday night. Lovely food, I had the Camembert, the steak philly sandwich and cookie dough would recommend all. The service was very good and staff were lovely
emmajbr . 2020-10-03
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The food was very basic, I could have made it at home better. For a family of 4, starters, mains, diets cokes and 1 beer. Over £100. Ridiculous!
FrankieON . 2020-08-30
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We decided to try 'Wildwood' today for my Husband's Birthday, they had a few decent looking salads that seemed easy enough to modify for my Low fodmap diet (due to digestive disorder). I ended up crying into a bowl of undercooked oven chips as it...
Mendhi83 . 2020-08-24
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Been here many times, always had good food and service but impossible to make a booking now. Tried online, it states ring the restaurant. Rang the restaurant numerous times, nobody answers the phone so gave up and went elsewhere.
Kristall123 . 2020-08-11
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Booked for dinner, staff at the door and waiting staff were friendly. Unfortunately the buttermilk fried chicken burger was tasteless and the bacon on top was not only well overcooked but rubbery like it had been sat a while. Kids had the pepperoni pizza that...
steveo266 . 2020-08-04
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First post COVID-19 meal out and I was so disappointed. The staff at the door were very polite about being socially distant but unfortunately that was the only positive here. Had a menu that was limited due the pandemic which we totally understood but when...
Lovelyladyb21 . 2020-07-28
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Welcome very kindly and explained about new procedures. All very clean and tidy. Good atmosphere and our waitress Tia was great fun for the kids (and us). Food was fab, really enjoyed our afternoon.
SlySimon . 2020-07-04
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Well organised and super clean, we saw several tables and chairs properly cleaned after every use, well spaced out tables and server kept proper distancing. Everything about our visit felt safe and well thought out, food was excellent. Asked to register on track and trace...
GJP1958 . 2020-07-04
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We had considered giving 4 stars for this visit due to having been served an incorrect meal - however, with this exception we were impressed with the Service (very friendly), the meals and the fact we (3 family members - just needed to get out...
Ian C . 2020-03-20
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A nice enough visit with good service. I however thought the steak option was very expensive for the amount received as had to pay extra for 1 mushroom and the rest was only steak, chips and a small bit of salad.
lis12456 . 2020-03-17
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great night in wildwoods very good food. very good service. really enjoyed the atmosphere in the rood will definitely be going back
philandkaz1987 . 2020-03-15
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Wildwood has excellent food and at good value. The service is really good and always with a smile with a happy atmosphere and wonderful views over the lake
hilarypwhite100 . 2020-03-11
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Visited for a birthday lunch. Table booked for 12.15. Empty on arrival. Full by 1pm. Greeted on entry very politely and shown to a table. Drinks order quickly taken and quickly arrived. Varied food selection on the menu. Food arrived promptly and was lovely. Lacks...
Bertie1224 . 2020-03-08
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We came for a work meal, they were well organised from start to finish. We pre-ordered and everything came out at the same time, everyone enjoyed their meals and we had a great time. Thank you!
beckieelsby . 2020-03-04
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Great visit! The service received was amazing and the food arrived in a timely manner and tasted delicious. Will always recommend.
bec242020 . 2020-03-03
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I had a wonderful meal in a nice friendly relaxed restaurant there was nothing to fault we genuinely had a fantastic meal I recommend anyone going, we cant wait to go back
saraS9667BY . 2020-03-02
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First time to wildwood, lovely food all round. I had my son with me, only thing with his meal was sausages were a bit overcooked so he didnt eat them. But all in all, lovely food, friendly staff. We were not rushed out and was...
Amanda G . 2020-02-20
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Was a Great meal out, Very quick and great staff. Need to sort out the emails, why send through offers that can't be used at the branch you registered at online
adam k . 2020-02-20
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This is becoming one of favorite lunch outings, nice surroundings overlooking the lake and always a buoyant atmosphere, service was spot on, polite and friendly staff and great food.
Rob P . 2020-02-18
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We lunched here recently to celebrate my mothers birthday. The welcome was warm and the the view out of the restaurant over the terrace and lake was stunning. We both had buttermilk chicken burgers - they were absolutely delicious. The chips served with sea salt...
Sandfairy27 . 2020-02-16
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Camembert was luke warm and solid in the middle . Some of the chips were over cooked and past their bestand tasted oily. Hot caramel sauce was cold and had to be sent back. Wife had sea bass and was ill on returning home.
andy6smiths . 2020-02-16
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Absolutely love this place. Food always second to none, service is excellent. Would recommend to anyone!!!!!
19shaneh87 . 2020-02-16
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The food was absolutely amazing, service was quick and everyone was very polite. Great atmosphere and overall look of the restaurant
Nora S . 2020-02-15
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The staff were very helpful and friendly. The service was outstanding and the food was fantastic. This was our first time eating here and we will definitely come again.
mayest9 . 2020-02-12
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Never been to a Wildwood before so we thought as our day wasn’t going to plan then we would give it a go.... Unfortunately it wasn’t really to our liking. The meatballs starter was nice apart from way too much garlic in the sauce, so...
SammyML137 . 2020-02-11
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Excellent in all respects! Great service, delicious well-cooked food and a great range of gluten-free options which kept Lin very happy.
Keith M . 2020-02-02
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Fantastic service and great food and atmosphere, absolutely loved it! Our waitress could not have been any lovlier xx
tccollett . 2020-02-01
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Had a lovely meal with friends everything was perfect the food and service. We were really surprised when one of the members of staff started cleaning the lamp with a feather duster even though customers were still in the building. They also started sorted out...
19shorty63 . 2020-01-28
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We had a very nice 2 course meal & large glass of both white & red wine,which we both enjoyed, however the service was a little slow,as they had a number of clients arriving just after us .
Brian F . 2020-01-28
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Very good service. Visited mid week for a family member birthday. Quick service and waitress very helpful.
beaudy2016 . 2020-01-27
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On arrival we were promptly shown to our table. When our waitress came over to see us, I mentioned that we had a 2 for 1 main meal voucher which was emailed to me by Wildwood. It specifically covered Saturday and Sunday but did have...
LindaR07 . 2020-01-26
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Nice lunch with The Hubster food was very good staff very pleasant not been to Wildwood before but it does what it says on the tin !
nannanmil . 2020-01-24
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Very friendly and helpful staff food very nice as was the atmosphere. Table was well attended and not overly done.
GoPlaces489536 . 2020-01-23
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Lovely lunch at Wildwood, Rushden Lakes, restaurant was inviting and the staff very friendly. Will definitely be going back
Sandrawimp . 2020-01-23
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Simple food, but cooked very well and very tasty. good service from caring staff.Good value for money.
Skinutstu1 . 2020-01-20
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Used a two for one on mains deal before a visit to the cinema, really enjoyed my philly cheese steak sandwich and hubby enjoyed his wild boar and chorizo burger. Staff are great and the view out of the window overlooking the lakes is fantastic....
Kerry B . 2020-01-18
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Lovely place for lunch. Great selection of food and good value. Quick service and staff very attentive. Will use again.
219wendyck . 2020-01-18
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Very good experience, good and varied choice and exact description of dishes made it easier to choose especially with diverse tastes. Quick service and helpful staff. Would visit again.
Extraordinary453140 . 2020-01-18
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first visit to this branch of wildwood and must say very impressed. Cleanliness and standard of food quality was excellent. Would certainly eat here again when in the area.
lisajsaunders . 2020-01-17
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I've eaten here several times with my partner, family and friends. I've always enjoyed the food and the service has been friendly and prompt. They have accommodated me with minor changes to the menu choices and the food has always been delicious and a suitable...
Fraser M . 2020-01-16
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Busy in the restuarant but seated quickly and food came out within 10 minutes off ordering, food was hot and very good
R8117FSmartinn . 2020-01-16
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Food is all microwaved and extremely overpriced for what it is. I ate here two days in a row (Staff food, I used to waitress here), and got really bad stomach pains from the food. Cleaning is done by wiping down tables with a cloth...
Skadazzle . 2020-01-14
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We went here as a party of 6 for my mother in law’s birthday. I had mushrooms to start then spaghetti carbonara with triple cooked. Food was delicious and the chips was the best chips I’ve had in a while. The staff were ok. All...
DedaAlison . 2020-01-13
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A quick visit pre cinema in late December. Food and service was prompt. A nice glass of wine and the carbonara for me! Always a decent meal here and this time was the same.
emmapO5324VP . 2020-01-12
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Wow my first time coming here this evening and all I can say is it was amazing! Little bit of a wait to get a table but we didn't book so that's our fault on a busy Saturday night. Staff were amazing really friendly and...
MegDixo . 2020-01-12
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The food is always great - the mozzarella and garlic bread starter with caramelised onion is the best!
Tracey C . 2020-01-10
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We normally frequent the market harborough restaurant but thought we would try Rushden Lakes. We were a little disappointed on this occasion... five minutes after being given the menus we were told what was unavailable.. so much that it took a minute to go through...
Jon M . 2020-01-04
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We attended as an ad-hoc visit. The food was good and service and staff was prompt and friendly. My only criticism was that the toilets weren’t very clean and in a state of disrepair (flushed broken from toilets) but accept it was very busy and...
kellybrookman . 2020-01-02
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My wife and I visited for dinner after an evening shopping trip to Rushden Lakes. There is a ton of choice of dining at the centre and plenty of crossover with similar chain restaurants side by side e.g. Pizza Express and Zizzi. We chose Wildwood...
EddNR . 2019-12-31
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We had dinner here on Sunday evening, there were 8 of us and the restaurant was already bustling, the service was great and very attentive considering how busy the restaurant was, we had an issue with one of the meals however this was rectified quickly...
Hannah M . 2019-12-30
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As ever Wildwood at Rushden Lakes is top notch, good value, great good, great service well recommended
Linzieloo73 . 2019-12-19
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Absolutely amazing food and customer service, great value for money. Would definitely recommend and come again!
victoriabeacall . 2019-12-17
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Several of us ventured out for lunch at Wildwood restaurant in Rushden Lakes shopping centre. Not a massive menu but the usual Italian food stuffs are there. I had peri-peri chicken penne which was not too bad but my colleague ordered lasagne, the portion of...
MarkWilkie68 . 2019-12-15
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5 Opinions
We have been to this cafe a good number of times and i couldn’t recommend enough for the majority or the times we have been. However, we went this morning and the lady who was serving us (we have never seen her before) was very rude. My partner ordered a coffee and she brought over the wrong coffee, he politely asked if this could be fixed and she told him he was wrong and didn’t know about coffee (he is a fully trained barista) and then just rudely said ‘so what do u want instead then?’ all the other staff members we have met are very polite and friendly except the one we were greeted by today.
199 Opinions
Visited here on a night in Thrapston. First class in customer service and food. Never had a better meal. We were welcomed and it was packed, no wonder, glad we booked. There were a few waiting on tables and they were efficient and entertaining.
54 Opinions
Although the service in the cafe was slow and the staff forgot to bring me my order, the food was actually very tasty. However, the visit to the toilet was horrendous - the toilet seat in the unisex, accessible toilet had been left up to, to expose the most disgusting orange/brown urine staining (see photo's). I reported this to the store manager, who couldn't have been less interested - despite me showing her the toilet seat, she offered no apology, smiled and stated that it had already been reported and she was already aware of it. I believe she said that it was being addressed next week, so if anyone needs the toilet, you may be better to cross your legs until you can find somewhere more sanitary to use! Very annoyingly, the manager saw fit to speak to somebody on her headset whilst I was talking to her - really disrespectful and patronising. Really not the standard that I expected from Waitrose!