Based on 843 opinions finded in 1 websites
Based on 843 opinions finded in 1 websites
Opinions
Always lovely food and such friendly service the staff are a credit to the business. Definitely will go for a return visit
Warren D . 2024-10-23
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A young lady, Ellie Rigby, went over and beyond to help me. I was experiencing some difficulties and not feeling well. I booked a room and she helped me upstairs with my luggage and made sure I was settled in the room and made me a cup of tea and this was after she had finished for the evening. I have never been so excellently looked after. She is a credit to the Whitegate Inn.
Anne P . 2024-10-18
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Burger was hard and dry, uninspired presentation, french fries tasteless. A high price for rubbish. The interior of this Beefeater is geared up for workmen, no colour, tired, and certainly not a nice environment.
Sarah N . 2024-10-17
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I came and visited with my grand daughter Saturday 12th and I have to say how exceptional the food and service was. Our waitresses name was jodie and I have to say the service is beyond amazing nothing was too much trouble atall The surf and turf was cooked to perfection.
Julie E . 2024-10-13
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Absolutely fantastic experience from our server Jodie who never stopped smiling and was very attentive. Food arrived quickly and was of a good standard. The pub interior was a little disappointing with some slashed seats which looked like they'd been in that condition for quite a while.
Ste B . 2024-10-08
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Visited with friends for a catch up and wasn't disappointed with either the service or food. Warm and pleasant atmosphere and friendly, smiley staff made it all the more enjoyable, with special offers on the food and drink. Joe, the Manager gave excellent service, nothing too much trouble. I hope Whitbread appreciate that the front of house at this venue are a major part of the quality of this visit. I'm sure we would welcome a return visit.....thanks again!
jeanette b . 2024-08-23
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Enjoyed a very nice lunch, comfortable atmosphere especially with friendly and efficient service from Joe. Thankyou
amigosManchester . 2024-08-22
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Ellie served the 8 of us for my son's 1st birthday. Despite the place being fairly busy, she was attentive and gave superb customer service. Food was great too. We'll be back! Thanks Ellie and co.
helen k . 2024-08-06
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We booked The Whitegate for a family meal for my daughter’s 13th birthday. I booked on line and mentioned it was a 13th birthday celebration in hope of getting a nice table all together. When we arrived they’d pulled out all the stops and put banners, table decorations and balloons on the table! It was a wonderful night, both food and service were incredible! Nothing was too much trouble and we just want to say a huge thank you to Jodie and Vicki. You really made Evie’s day special and we’re really grateful ☺️
Claire OC . 2024-07-29
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Brilliant meal. Great atmosphere. Jody our waitress was attentive and couldn't do anything else for us. Such a lovely woman with a happy smile face. Defo will be back
Claire M . 2024-07-28
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Had a pleasant evening and lovely meal served by viki and jazz who were friendly and attentive. Would always want to be served by them.
David B . 2024-04-26
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Came in today with my daughter for the day time menu service from jasmine was excellent made my daughter feel very comfortable and she can’t wait to return. The food was very reasonable and lovely
Vicpeck . 2024-04-25
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Had a great meal with family and friends thanks to Vicki and Jodie for your fantastic hospitality and service your a credit to whitbread! X
danaN990ZI . 2024-04-24
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Been here many times. Food is always hot and tasty. Good value for money. Staff are lovely. They are kept very busy, work extremely hard and always great customer care from Jodie and Vickie.
Diana N . 2024-04-24
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Great service from Vicki & Jodie this evening, Vicki & Jodie worked really hard to get people’s meals as quickly as they could, they were happy to help.
pbardsley . 2024-04-24
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we was served by jodie and she’s was amazing she filled drinks up without even asking as normally we have to keep asking xx
Vvictorlouise . 2024-04-23
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Met up for a family meal, all happy and enjoyed the food which was really nice and service by Vicki and Rebecca excellent, all orders correct and both very attentive, well done and thank you!
Sheila C . 2024-04-21
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Amazing food that arrived quickly. Steak was cooked to perfection. Rebecca and Vicki were great, friendly and polite. Definitely visit again. Highly recommend x
Explorer793920 . 2024-04-20
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went to the whitegate beefeater on easter sunday 2024 with my family, has always the food was really lovely, the staff are so nice and friendly, the chefs food is so good, me and my husband go a lot on wednesdays with our friends, never had a bad meal love the place.
carole h . 2024-04-01
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Lovey food been really nice and hot good sized dinners and fresh and friendly staff Pub is very clean and nice Our favourite at the moment
Ann J . 2024-03-31
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Today I was in Beefeater chadderton for my husband's birthday dinner and it was amazing. I don't write reviews easyly just because I am not very easy going customer. First cleaning is very important for me and last 1 year i am going Beefeater for dinner and it is absolutely very clean. Service is all the time nice and foods are tasty. Today we had nice surprise for as a little birthday gift also JODIE was amazing with her great service. I highly recommended.
gülçin ç . 2024-03-26
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We were served by Jodie this evening, what a lovely lady she was! Amazing service with extreme professionalism yet very friendly persona. Very impressed. Food was lovely too (fillet steak) thank you.
P5869XHlaurac . 2024-03-26
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We eat here quite often. Tonight we were served by Jodie. She was absolutely lovely. We waited and wanted for nothing. Very attentive and proffesional. The service was great. Tiny tiny issue with my gammon being salty but that is out of chefs hands as the cooking of everything was perfect. Lovely meal and staff.
Sunshine31165835315 . 2024-03-26
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The service here is always excellent which is why we visit regularly. In particular I want to mention Eleisha and Molly who always go that extra step to provide excellent service. I can’t praise them enough.
Dream36017764418 . 2024-03-25
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Family visit Saturday night. Waited at front as the signs said, at least 5 minutes before staff appeared, not a great start. To be fair the service was good apart from that. As for the food……. Calamari starter, not bad taste but tiny portion. Main I had smothered chicken, half chicken breast, half slice bacon, small portion! Taste ok though. Salad a joke, bit of damp lettuce & two quarters of tomato, zero dressing, chips ok. For nearly £15 this was poor. My wife had fish & chips which was overly greasy & lacked taste. Toilets, a light out so really dark as you walked in, no hand soap, dispenser empty & they really need a deep clean / refurbish. All in all, not the best of experiences.
Hootie1963 . 2024-03-24
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Me and my family always go into the beefeater white gate for years now as the food is okay. Today was the first experience of seeing a little girl ghost in the toilet! Frightening experience for me and my mum!
Emma S . 2024-03-09
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Okannoying when they dont have stuff on menu went twice recent no sweet potatoe chips.take it off menu .u dont have them .
bettercup . 2024-03-07
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Tia was fantastic and such a great help and very attentive and helpful thank you, food was great especially the chicken skewers xx
Lucy L . 2024-02-26
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On my day off I called in for breakfast.-an older lady as rude as can be. Got told I should have booked. It’s half term. It was nearly empty. Made me feel so uncomfortable I walked out. What a way to treat customers. Shocking terrible....
davidsU1896US . 2024-02-21
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We visited for our grand daughter 6th birthday. Callum made our grand daughters experience extra special by giving her a princess crown and even joined in the birthday song when he brought the cake over. Very good customer service and food was delicious.
Greatorex45 . 2024-02-12
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Had perfect service from Callum who I can only assume is the bar manager, I came with family for lunch and our car was struggling to start thank you for the rescue!
michellewG3832JB . 2024-02-11
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Had a lovely meal here tonight. Thankyou jodie for your lovely service and Luke the chef for an absolutely perfectly cooked fillet steak.
Vicpeck . 2024-02-06
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A very nice meal and looked after very well by Tia. I will definitely come back when I am staying in this area again. I had the Ribeye steak which was good just as I like it.
Cher B . 2024-02-05
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Fabulous. Especially the waitress VICKI. This young lady actually made our day. As my friend and I, have both been very unhappy lately. Personal issues. Vicky was a pleasure. Food great value for money. Lovely atmosphere.
Tour136105 . 2024-02-01
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Had a great time Vicki was our waitress , food was good & the service was faultless lovely girl thankyou will call again 😊 👍
PBTB01 . 2024-02-01
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We always enjoy our weekly visit here for LUNCH and at £12.99 for 2 what is not to like. Vicki our server was friendly and welcoming. Did not wait long for our mains to arrive which were hot and tasty as usual. My wife left...
MOORESY11A . 2024-01-31
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We had a lovely family dinner . Steak was cooked as I asked for . Dessert was delicious churros sundae was a new dessert for me all the staff were very friendly and served us well
wendyhenstock . 2024-01-24
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Menu had fair selection, but when you go to Beefeater you know it won’t be expansive. Had no problem choosing. The service was impeccable. Waitresses were polite and efficient, and engaged with all guests. Steak and accompaniments great. So why not give stars, if food...
Departure43212445327 . 2024-01-13
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A regular visitor to this pub, great value for money.. Food was lovely as usual and the staff are always very friendly. Jodie was very attentive. We will be back.
Diana N . 2024-01-10
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Excellent service and food was excellent to and the server Vicki was very nice to we all did not fined fault with the food it was so good and come out hot thank you staff.
elaine b . 2024-01-10
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Table for 16 to celebrate my daughters 21st birthday was booked around 3 months in advance to ensure they could cater for such a large party , the booking was confirmed by telephone on 5 occasions and in posh the day before the booking . Our party turned up 15 minutes before our 6.00pm booking and joined a queue of disgruntled would be diners who also had bookings …… around 6.30 we were advised that our table was being used by other diners becuase they had double booked No apologies or alternatives were offered , just a “what do you expect me to do about it” from the manager , or who I assume was the manager as that is who I asked to speak to I can’t leave a review of the food as we were never given to opportunity to order any , though going off what some who were “fortunate” enough time get a table the service was absolutely diabolical and the food not much better My family and myself have been regular diners at the Whitegate for many years but after doing their utmost to destroy my daughter’s 21st birthday that custom is now lost …… the Boat & Horses just up the road is much much much better
Sean N . 2024-01-01
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Booked a table for my daughters 21st birthday on 28/12/2023 a good 3 months In advance and confirmed the booking by telephone on at least 5 occasions leading upto the date and In person the day before as it was a booking for 16 people and I didn’t want any hiccups …. Our party turned up 15 minutes before our booking time and after waiting in a long queue of disgruntled diners for over 45 minutes we were eventually informed that there was no table available as they had double booked No apologies or alternatives were offered it was a case of “what do you want me to do about it” from the “manager” I can’t comment on the food as we didn’t get the chance to order anything 🤪 absolutely disgusting customer service from a pub / restaurant my family and myself have used on many occasions …… never again will I set foot in the place !!
Sean N . 2024-01-01
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I go here quite often as it’s local for me, they have great offers & this time it was 33% off food. I went with my friend for a Xmas catch up, the food was very good, our server Callum is a very nice young man & the service was very good.
Beth2010 . 2023-12-22
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Breakfast not very good , eggs undercooked , raw tomato, staff seemed rushed not value for money. Would not recommend.
Christine T . 2023-12-16
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I visited here 3 weeks ago the food was ok it was the two lunches for £12 99. Ok for the price. But the actual place is dirty my friend and I was sat near a wooden shelf it was thick in dust. Not good it needs a good cleaning definitely. Let’s hope they solve it soon
margaret w . 2023-11-18
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Popped in for dinner whist staying in the Prem next door. The food was quite fine, but I needed to write a review about a young lady who I observed serving young old and all in between. I think the ladies name was Vicki, who was superb, great inter personal skills, I just sat back and noticed how all clients were made to feel important whilst relaxed, a total credit to the establishment, I would employ her in a heartbeat. I never write these things but felt it should be highlighted.
U9991ZBmikes . 2023-11-15
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As always we had a great night and the food was spot on. We had a small wait but we really didn't mind as the restaurant was surprisingly busy for a Thursday evening. Vicki who looked after us was amazing. We are here often and every time we see Vicki she is full of smiles, always funny, busy and very very good. We shall be back.....probably next week :)
Sunshine31165835315 . 2023-11-10
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we have been here before but decided to try it out again, I ordered the "char Grilled half chicken with fries, we didnt have to wait too long, the chicken was not char grilled as stated on the menu, and fairly cold. i ate it as i was starving and had nothing to eat that day! the best thing about this place is the waiting on staff... we were served by a lovely lady called Vicki, friendly and welcoming. all in all it was what we asked for apart from the chicken, if only it had been hotter and char grilled it would have got full marks!
Helen F . 2023-11-07
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Excellent service, our server Callum M, was professional and knowledgeable about all menu choice. He wasn’t pushy and gave time to select food. Was prompt with drinks service. The venue was clean any tidy and pleasantly warm after a day out and in the wind and rain. A welcome relief. 5 out of 5 from us.
Shirley S . 2023-10-31
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Food was lovely and staff can't fault the service. Everytime we come we are never left disappointed
Jilly Q . 2023-10-25
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Booked here for my 6 year anniversary, ordered the mixed Grill, the chicken was like rubber could not eat this, I complained and I was just snubbed by the girl managing the shift, I asked for the bill only to see I had been charged for a tiny amount of sauce that they offed me ???? I questioned this and was then shown the menu again, I said I wouldn’t come back because the food wasn’t the usual standard.on walking out I stood waiting for my husband to come out of the toilet and the staff where laughing about me complaining they didn’t realise I was stood to the side of them, I was so annoyed I asked why they where being unprofessional they denied they where saying anything, and the young lad went on to ague with me, I know what I herd so I ended up augeing back, I waked towards the door only to be chased by another member of staff screaming at me, I have been going in there for 20 years but will never step foot back in there, If you value your health you won’t eat in this place,
Rabu32 . 2023-10-14
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Couldn’t find fault with the food nor service (we were a table of 11 of non rowdy diners) only glitch was the larger number of rowdy folk on the next table that made our dining experience less enjoyable. Given quality of food and excellent service we will certainly dine here again…and just hope for quieter, nearby diners!
suelD3849FW . 2023-10-14
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We travel a lot for work and to be honest these places are normally very bland but this one was excellent. We know the beefeater menu off by heart but I was advised by Vicki who made me think about my choices and she wasn’t wrong. Very good meal delivered expertly and jovially and it has to said very quickly by her and the kitchen team. Well done all round, you’ve restored my faith in beefeaters.
Mark B . 2023-10-12
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Our waitresses Vicki and Jodie were absolutely lovely. They were very attentive and even noticed one of the children had a birthday badge on so gave her a gift and card, which was such a nice touch. Would 100% recommend.
Amanda E . 2023-10-10
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Came here with my husband for food, the food was great. Sirloin steak was cooked to perfection. And I really recommend the beefeater combo the ribs are really soft and not too much bbq sauce on them. We were served by Chloe who was helpful and nothing was too much for her. We could see that she was quite busy but still served us with a smile. The other staff on shift were also really nice when they greeted us were really friendly through our. Thank you again for the great service and food.
Jessa L . 2023-10-09
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Another lovely meal served by two very friendly professional girls Vicky and Rebecca. They remain polite and friendly at all times and make everyone feel very welcome. They make our visits much more enjoyable. Keep up the good work ladies.
Martine P . 2023-10-08
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Service was diabolical. We had the table booked for 5pm, we finally left at 7.30pm, two young children asking constantly where their food was. Staff extremely rude told me to wait 5 minutes because they were really busy. Another one said everyone is waiting! Understaffed and would not go back mainly due to the rudeness of the staff
Passport65311936381 . 2023-10-02
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Been visiting the Whitegate for about 30 years. Food and service especially always been top draw. The new menu isn’t good, they’ve cut some of the most popular dishes including rump steak (In a steak restaurant) amongst other things. Staff were ok today. The place needs a revamp. Very tired decor in bar and especially the toilets. Whole place needs some investment otherwise people will stop coming.
Johnshelltinks . 2023-10-01
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Expensive. £5.50 for a pint and £3.49 for a portion of chips. Sorry triple cooked chips is that why we were charged that much for about 10 chips. Curry was overpriced and two different menus and you can’t mix and match. Probably explains why it was soo empty. Won’t be going back.
craigmF6523SV . 2023-09-27
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I visited today on 10/08/23. Staying in the premier inn alone i do not expect the servjce to be so good making conversations. The service i had was impeccable. I am not one to write reviews (hence just joined) i have to say the table...
Trek11667102246 . 2023-09-10
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Fantastic food but unbelievable service from Tia! Attentive and professional throughout.. 10/10 from us both, see you all again soon 😁
Darren O . 2023-09-10
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Eating out with 3 friends, catching up together. I have to say we had great service from Joe. The food was excellent. Can't complain there. Unfortunately our evening was spoilt a little by a toddler constantly screaming and the adults doing nothing to stop it....
Karen W . 2023-09-09
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Our food was excellent the fillet steak perfectly cooked all served by Victoria the whole experience was first class all the staff. Were well presented and friendly
davidbD4682TB . 2023-09-07
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We came for a birthday lunch for my non verbal autistic daughter. Vicki was absolutely incredible. Our refillable drink glasses were never empty, nothing was too much trouble and the kindness and understanding she showed my daughter was so incredible. Food came out in good...
clairenephra . 2023-09-05
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Awful experience due to rude elderly staff member, who shock to to briwn skin customers for booked breakfast of 6. Didn't understand the difference between vegetarian & vegan! Had to send back breakfast plates for 3 customers back twice while 3rd customer give up! Chief...
neemo2009 . 2023-09-03
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Really disappointed in the meal at the Whitegate. The food really was a letdown, yes it was as described on the menu but did not have any finesse. We have eaten here many times before but feel that it is not as good as it...
376gordonh . 2023-08-31
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Enjoyed a lovely meal for my aunties birthday. The staff were very helpful, especially Charlotte. They gave my auntie a gift and decorated the plate with her dessert on. They made her day!
Jusotine . 2023-08-19
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Excellent food & service. Best fish & chips we have had in a long time. Staff very friendly & good service. Will be back again
917suzanner . 2023-08-17
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I went with my young grandchildren, the service from the waitress viki was excellent, she went above and beyond and is a credit to your company The food was hot and tasty and presented very well , I would recommend this restaurant to family and...
deecE3393XI . 2023-08-04
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Food is lovely. Reasonably priced and good value for money. Staff work really hard and are really pleasant, especially Vicki! We’ve been 3 times this month! Highly recommend
Diana N . 2023-07-28
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This was truly one of the most disgusting meals we’ve ever had. The restaurant smells of damp dog. The calamari starter was rubbery and tasteless, the pie and mash tasted sour. The fish and chips were cold and soggy..simply awful
Pip75 . 2023-07-27
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3rd visit this month. Family party last week, party of 4 plus toddler the week before, just me & hubby tonight. On all occasions service was good and food excellent.
cathrolfe . 2023-07-22
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Tia was excellent friendly and happy to serve nothing was to much trouble.well done Tia keep up the excellent service..
janetmR5720JR . 2023-07-02
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The food was really nice and the ‘build your own burger’ is a really good idea. Our waitress, Tia, was also lovely. Would definitely recommend.
agriff21 . 2023-07-01
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Went for a meal the other day with the family. The table was set very nicely for my dads birthday, thanks to our server Vicky! We ordered two smothered chickens, two rare surf and turf combos and a steak sampler, the food was gorgeous and...
Tia Elisha D . 2023-06-14
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I had a tremendous experience at the beefeater the service from jasmin was impeccable her knowledge of the menu was amazing she recommended the fillet steak which I had cooked medium rare and was unbelievable and the cocktails made by Tia were great also. Would...
James B . 2023-06-01
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Great experience as always. Tia has served us the last couple of times and has always shown amazing customer service skills
Joe H . 2023-05-25
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Been staying in the hotel next door, food is as good as always, the reason I stay here when up north, staff is friendly as always especially Tia, always has a smile and always will to help. Thanks young one
Crispy1966 . 2023-05-25
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Excellent service from a lovely young lady named Tia. So helpful and lovely with the kiddies. Food was really nice this evening too
Emma C . 2023-05-25
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Lovely birthday meal. Excellent service from Jodie, what a lovely cheerful young lady. Nothing was too much trouble. Food was excellent.
247rachel . 2023-05-24
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We were made very welcome on arrival and showed to our table. We were given menus and were asked if we would like some drinks. We were left while we made our choice. Our waitress was named Tia. She was very polite and friendly when...
Michael R . 2023-05-23
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Our weekly visit , as always the food was great. Alana was our waitress,very friendly,lovely clean restaurant,always made to feel welcome.
Carol C . 2023-05-17
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I was served by a waiter called Alanah, the service was spot on, food was great, I ordered the mixed grill and meat was perfectly prepared, customer service was great and the flavours were perfect with the food.
Dreamer40820355721 . 2023-05-17
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Been quite a few times and every experience has been great. Great service, value for money and the food is always good. Our waitress was Tia and she was great, thanks
Gemma H . 2023-05-15
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Great food and excellent service! Made to feel extremely welcome by 1 particular member of staff (Alanah), very friendly and couldn’t do enough for me and my friends :)
AmyLeigh190 . 2023-05-10
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Great service from the Whitegate staff, always very conversational and friendly. Bartender tia always nice
Carl G . 2023-05-10
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Pop in the gate few times a week and tia always remember what I drink and are really friendly. Always suggest the gate for a couple pints
Warren D . 2023-05-10
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Great service as usual from bartender tia! Here a lot for business and always greeted friendly from the staff
Tommy M . 2023-05-10
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Amazing food and service from Alanan & Tia @ Joe thankyou for making my birthday night special will definitely come back again x
Anthony M . 2023-05-10
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I really want to mention how good the service was! I'm sure the girls name was Alanah! Such a lovely personality and nothing was too much trouble and fast service ! Made us feel really welcome! First time eating here and will 100% return just...
Danielle S . 2023-05-10
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Really welcoming staff, popped in for a evening drink midweek with a friend and was greeted by smiles, lovely young lady alanah was our server she made us feel at home, very good service. Very happy with our visit
Charlie L . 2023-05-10
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Went with a few of the lads and Alanah looked after us all brilliantly, felt very welcomed and had a good night.
Callum L . 2023-05-10
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Good food and drink. The calamari was excellent. Very good service from Tia, who was very attentive but also knew when to leave us alone. Thanks!
Christopher G . 2023-04-30
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Had a great night out with friends Friday, made to feel welcome by the barmaids (blue hair & glasses) Will definitely be back to try some of the food in the future. A second visit soon
Voyage49225913307 . 2023-04-01
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Vicki and Jodie were a delight. Food was exceptional. Mixed grill was cooked to perfection. Staff were helpful and polite
Odyssey579916 . 2023-03-28
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Been visiting this restaurant for the last couple of Tue's with a charity i volunteer at as got issues with the roof at the community centre we lunch at. Great service and staff on every visit. Last Tuesday the service from Vicki and Mariesa, all...
A4798QWjoanned . 2023-03-23
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Tia made us some fab cocktails very well received after a long day!! Thank you Tia they were yum!!!!!!
Claire B . 2023-03-22
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We booked for Mother’s Day, a table for 5 and baby. We were greeted by John who promptly took us to a nice family table, our waitress Chloe B’ quickly sorted out our drinks order and was really helpful and friendly throughout our time here....
petenzo . 2023-03-19
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Great night at the white gate inn from the minute we got there. Well served throughout from first drink to coffee after a great meal.service at table from Jasmin was super and the feel of the place was lovely and made for a great evening
O1804FWgrahamp . 2023-03-18
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Went for a meal Sat evening, food and service was fantastic, all members of staff are very polite and really go out of their way for you, Vicki was our waitress and she is so friendly, we will be back soon
P7375ABsuzannec . 2023-03-11
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393 Opinions
Gorgeous food and goid service. Lovely breakfast with quality ingredients we enjoy coming. Staff attentive healthy options drinks lovely and goid choice parking small but ok . Nice outdoors and indoors
778 Opinions
Ordered four fish & chip meals in addition to two other choices. All four were served up with overcooked chips many of which were dark brown and crispy. Two members of party did eat the chips. Fish was excellent but chips spoiled what should have been a nice family meal. Nowhere near H U normal standard.
19 Opinions
Went on a recommendation and was lovely. Went at 10am for Saturday morning breakfast Great coffee and service. Persian eggs with chorizo were nicest I’ve ever had….family who all had the small English breakfast said was plenty and very nice. Will be back for sure!!!
1206 Opinions
Called in for the fresh carvery today.Freshly cooked gammon,but when I asked for some gammon, I was served with some which was hidden behind the fresh joint.Not fresh,a different colour to the fresh joint.I thought the idea of Toby carvery is that you see the fresh meat carved in front of you.Spoke to the manager and he said he would check about what I said and walked off and served someone else.Very unprofessional for a manager.
25 Opinions
Amazing place, will be so sad to see it go in a few weeks. Love the food, staff are fantastic, and every time I have been they have been supportive, helpful and fully experienced. Considering some are volunteering, they are an amazing team. The food has always been way above average. Will miss this place.