White Rock Beefeater in Torbay

We have been a few times and found the food and service to be very good, we do trndy to visit when there are vouchers available which makes it quiet reasonable for a family of four.

Great food, great service and all round good meal, would come again with my fanily! Gavin was great!

Absolutely amazing! food is incredible, service is amazing, the atmosphere is brilliant

Fantastic meal and very clean as usual . Gav was very helpful and polite at all times Steak was cooked to perfection

Sat outside to drink and have food,the area is absolutely disgusting,litter under tables,i ask a member of staff about the litter,response was we dnt get told to pick up litter. Sort it out Whitbread inns!!!

Pretty poor, food was cold and bland and the service was terrible, will not visit again, I'd rather buy a sandwich from a garage.

Stood waiting to be seated for nearly 5 minutes because the staff were busy talking at the far end of the restaurant. The duty manager?? then stopped at a terminal to do something despite 2of us standing waiting. When he eventually arrived I was shown to a table and a drink order was taken. After about 5 minutes my food order was taken and when it arrived what a disappointment it was. I had a chicken ribs combo and I don't know how long it had been standing but the ribs were very dry where it had been under the heat lamp. It was brought to the attention of the staff and I was offered an exchange, but declined as I wasn't going to wait any longer to eat and I told the manager I wouldn't be back. He got very personal and said he wished I would leave, the service was good and I hadn't been kept waiting for a table. Altogether I wouldn't tell anyone to eat there..

Went to our local Beefeater at White Rock and had an "anniversary meal", husband chose steak and ale pie. Pastry was rock hard and inedible. I chose panko coated chicken schnitzel. Never mind the fancy description it was egg and chips with battered leather! Very disappointed. Starters were OK and chips were lovely and crispy. Gavin waited on our table and when he asked if all OK we told him of our disappointment and he immediately went to the manager. We were offered a free dessert each which we declined. Afraid it will be along time before we go again

Not the best food in the area. Fish and chips were very disappointing and the atmosphere was dull. The batter on the fish was so soggy and bland I had to leave it.

Very attentive staff and quite simply the best steak I've ever eaten

They took the potato dippers off the menu, wth

Excellent service from Agi and the food was lovely 😍 👌 👍

Great breakfast. Always pleasant staff at this time of day.

Went for a family meal on Sunday 13th April, we fancied trying the new menu. What can we say the food was perfect, it actually looked like the photos from the menu! Starters, mains and desserts perfectly cooked and lovely. Well done Dan, Peter and chefs!

Very reasonable, clean and tidy surroundings.

Our host Gav was super friendly and helpful. Food was good as well.

Went out for mother's day staff was amazing had 3 autistic kids and staff was happy to help with everything we needed and food was amazing definitely recommended well done to all the staff here

The grill runner jack was amazing however everything els was sub par

Food was tasty. Waitress Emma was very attentive and customer focused. We enjoyed our visit.

Banging breakfast, unlimited everything cooked and continental too, there wasn't black pudding but I mentioned it to the guy and he brought us some to the table fresh to order, got to be the full English great experience before a long journey cheers chaps 5*

Lovely meal even though very busy Agi was very good and looked after us superbly.

Really hit or miss for me, which I find a bit sad. I've had amazing food (like the beefeater combo which I definitely can recommend ) but also a really dry steak. You're not getting good value for money and you're certainly not getting a good atmosphere unless you thrive on crowded environments. Being Autistic, it's a sensory overload of banging, children continuously crying, voices vying for attention and too-loud music. The staff are, however, lovely. Edit: have since found out they do a takeaway! Yay! Adding an atmosphere star for that.

Lovely Friday night here, served by Emma, nothing was too much trouble, also we just saw friendly servers all around. Very busy but we weren’t rushed and the service was spot on, perfect wait, not too quickly and not waiting around. Food was lovely! 👍🏼

My wife and I often use this restaurant whenever we visit the Paignton area. The staff are always polite and are willing to do whatever they can to sort out any issues that might arise.

Food was good but service odd. When I asked for a table I was asked how I got in...wel through the door said I. Seemed I came through a door that should have been closed. Not my fault lady!

A Fantastic service by Emma our server from start to finish. Nothing was too much trouble friendly happy and upbeat who made us feel welcome. The food was excellent and served hot atmosphere brilliant and comfortable. Very busy so booking a table is recommended.

Visited with two friends. Date of visit 02/03/25. Overpriced for what you are served. My friend's meal was meagre for the price, and it looked pretty unappetising. Very little meat on the roast dinner, and other roast dinner trimmings, available at local carverys, come at an additional charge at The Beefeater. Other food served during visit was all pretty mediocre and uninspiring. There was a distinct lack of atmosphere at the restaurant, maybe due to very few other patrons dining. There are far better places to eat in The Bay, and for a lower price tag. No return visit planned.

We had a nice meal here but to honest the waitress made it! Emma was brilliant! Lovely, chatty &not too much and so personable. Food was pretty good - good value for money.

Plenty of good tasty food for breakfast. Staff pleasant, helpful & refill everything as soon as they can. Tables are cleared as soon as possible. Enjoyable breakfast & well worth the money

Great service by Emma Thankyou !!

Food was lovely, quick service, reasonably priced. Staff were attentive; had to take a call during my meal which lasted a long time and the staff member offered to reheat/re-serve my food, was very approachable.

Food was lovely and very reasonable. Service was quick and staff really helpful. We would definitely go again.

Our server Charlotte couldn’t do enough for us - I’m very allergic to prawns and my partner loves them! But she made sure the kitchen kept my food completely separate. Even though the restaurant was very busy she was still attentive and made sure we had everything we needed

Charlotte is a lovely friendly waitress and is always so attentive

If you're going to a Beefeater then you should have a reasonable idea of what to expect. It's not going to be a fine dining experience - that's not what they do. They set out to provide you with a family restaurant with decent food at a reasonable price - and judged against that objective, they do just fine. I can't eat red meat, so I had pretty major reservations about eating there, but there was enough on the menu for me to get by perfectly well. The staff are very obliging, and you can get Stella on draft. I was happy. Let's judge them on the basis of how well they achieve what they set out to do - I make that five stars.

Great food at a reasonable price. We were served by a young lady called Emma, she was so attentive and kind. Really made our experience better. Thank you!

Lovely food and drinks, service was amazing we where served by Emma who couldn’t of been nicer.

Ribs and chicken were tasty. Our waitress, Emma, was very friendly and quick to sort us out with drinks, condiments, crayons for my son etc.

We had a family birthday meal the service was good the staff were very professional the food was OK the biggest let down for me was the cost seemed high and portion size was quite small

Emma was very attentive. Service was great

Nice pleasant pub,not bad for a whitbread

We visited here for breakfast when staying with family. The selection was just perfect and good quality. Lovely selection of Tea's and nice Coffee. A bonus is a commercial toaster that works for once without having to put the bread through twice. There was one lady member of staff when we visited and she was extremely efficient and well organised. Very pleasant, will return.

We had lunch at Paignton beefeater and it was very good, we were served by Peter and he was excellent, definitely a credit to the beefeater. Well done!

Thought i would order Steak Diane and they told me they had no sauce so I asked if I could have pepper corn sauce instead they said no unless I paid for it .

Great breakfast. Only criticism for me personally they don't have fried potatoes. Hash browns were good but I do like a fried potato. Food very good.

The waitress we had went above and beyond what you would expect

One of our favourite Beefeaters. Always polite staff. Clean and prompt service.

I often eat here for a catch up meeting with friends. Last time two of us had the lasagne which comes with flatbread. The waiter obligingly said he could swop it for chips for us as neither of us wanted it served that way. When we asked for the same on this visit the waiter said he couldn't do it as it would mean he would get in loads of trouble. Gone are the days when flexibility to meet the needs of the customer counts. I did pay for an additional side order of chips which were very good but have dropped them a star on service.

Popped in for a meal just visiting Paignton very nice atmosphere and very attentive and friendly staff, and the meals were very good would recommend.

We had a lovely dining experience on the night of Saturday the 26th of October 2024. All staff were very friendly but special mention goes to Emma who went above and beyond to ensure we enjoyed our meal. She is a real star.

Tiny portions. Not value for money. Steak was like leather. Steak and ale pie had hardly any filling. Tablespoon of mash and the same with peas. Nearly £17. Very long wait for crap. Will def not go there again. Waste of money.

Staff was lovely but food was not good

Dinner for two! Good food, very tasty and cooked perfectly. Our table attendant was brilliant, helpful, knowledgeable and chatty

Here frequently and dinner is always amazing with amazing staff - Aggie and Emma are always lovely and really helpful and make the experience enjoyable.

no one on entrance desk,we found 2 seats and then I looked for the menu,we were asked to go on a table 6 ft away and they saw my wife was disabled,and said okay to stay there. 25 minutes wait for carvery,beef was like end of joint, carrots were only warm, gravy was warm, potatoes were hot only a few warmed peas. we had no approach from the staff,to see if everything was ok. went to pay,and the lady asked if ok and I said not really,and she got the manager, who said that 25mins was exceptable to wait,I just replied Really. he opligzed for food only being warm,but they were busy,it was only half full at 1.00pm. he did give me 20 percent off the bill,and hopes it would go some way,to make it better,and would speak to the staff🤔

Another great meal. All fresh. Service was ok. Waiting around a bit but we didn't care.

Emma was great. Food was lovely and well portioned. Nice atmosphere, couldn't ask for more!

We went there for a family treat and overall a nice meal. Special mention for Megan great customer service and a credit to beefeater.

Visited with family on a busy Saturday evening. Food was gorgeous and we had great friendly service by Emma

The mixed grill was very nice but my partners butternut squash spinich ricotta l wasn't so nice barely any butternut squash in it and what was in there was hard and not edible. Manager just tried to offer a free pudding, take a drink off the bill or call the police. After a debate with the manager and the waiter we didn't pay for the butternut squash meal. Won't be returning!!!

Our waitress Aimee W was very attentive, polite and helpful. The Sunday roast was amazing with nice hot, fresh food.

We had a lovely evening here after 3 hours journey. Staff were very polite, friendly and hard working - especially Jenna. She explained how the meal deal works and looked after us from beginning till the end. Another young lady staff who served us also very polite. Everyone has a smile on their face, no huffing and puffing. They made our evening so relaxing. Thank you very much. Oh! Food were very nice too. Hot and delicious. A+++ 👍🥰👍🥰

Served quickly by friendly staff this weekend. Very attentive and prompt. Quite lively in the evening. Advise you to book. Bar area was busy and had a lot of kids running around playing on the machines. But otherwise all good

Lovely meal with family. Food was really tasty and the service was quick and our server was smiley and really attentive. We will definitely will return!

Very busy beefeater, but even so our food was delicious and came out on time. Very attentive staff.

Come often, good food, my wife and I had our usual steak tasting platter, was cooked and rested to perfection. Very nice young brunette waitress served us, a very good addition to the team

Service was slow but food was good

Our server Emma was amazing she made our time feel special a+++

Good food and exceptional service by Emma. Lovely to have such friendly service.

Amazing service from Emma! This is the second time she serves us and we had a great experience. She is very friendly and made us feel welcomed even if the restaurant was packed.

Fantastic staff, food was ok ! But décor in need of love and carpets were filthy

Food was delicious and the staff really looked after us

Good food and quick service, free parking.

Slow service, due to lack of staff, although we were the only ones there. (2pm).

Lovely service from Emma this evening to and you

Stayed in the Premier Inn for one night , work , so I booked a meal at the white rock , great service . Very efficient staff were very polite from start to finish , Megan dealt with my order , breaded mushrooms and a baconeater burger . Food was served piping hot and plentiful, 5 star service , well done .

We were served by Dan who went above and beyond in looking after us. One of our group needed to customise their food order due to intolerances to certain foods. He was so helpful and nothing was too much trouble despite being kept extremely busy. Rest of the staff also really pleasant.

We managed to book a table for 6 just a couple of hours before we wanted to eat. The car park is a decent size with a fair number of disabled spaces. When we turned up, they had missed that we had specified we had a wheelchair user with us but they could not have done more to accommodate us all. Access wise, it was perfect. The dining area is all on the ground floor with level access. There is enough room between tables for my daughter to sit in her wheelchair at the table without feeling like she was in the way of people getting passed. The accessible toilet is also on the ground floor and is spacious enough for a wheelchair and carer. The food was lovely, cheap and cheerful as you would expect from a Beefeater, and the waiter we had was brilliant. Overall, a great experience and would recommend.

Unfortunately the food is often over cooked and dry. Chef needs to understand temperatures. Breakfast is the best as well cooked but overall a disappointment. Serving staff polite. Don't think they would be busy if wasn't linked to the hotel next door.

We were looking for abeefeater on holiday in devon,and came across white rock..friendly staff,busy sunday eve,as holiday season,yet were seated and served in good time..lovely fresh starter n mains,generous portions.

Visited this evening ,we were large table of 11 various ages from 6 to 88. Service was excellent ,friendly and efficient . Our waitress Emma could not have been more helpful and positive despite a busy restaurant . Food was good,on time and hot ,for our requirements . Enough choice for everyone . Thanks Emma !

We had a wonderfully evening we had a lovely family meal and the waitress Emma Was fantastic very friendly and brilliant with the kids and made you feel welcome. Food was very good and good prices.

Lovely meal and service, would definitely return!

Had a breaky here yesterday very nice

Yep ! All good. Food was fab and arrived hot and very fast. Waitress was excellent and very user friendly. Pudding was great. Outstanding service all round. Will definitely go again. One other thing they do a 12.00 -17.00 cheap meal service (check that) meals are a lot cheaper if your on a budget.

Great Sunday roast, as I have not had one since Easter. Nice staff, good price and nice food. Recommended

When I phoned the robot said no tables available, also online booking said booked, but when we went there, it was virtually empty. Food was OK and the prices where not too bad and we did have a voucher, so a good evening. Fast forward 12 months and we've just gone there again. No problem booking this time online, and the place was near empty when we arrived. However after we ordered we was told that many of the items were not available. Why aren't the waitresses told of the stock levels? We changed our order and then waited ages and ages for it to be served. When it finally arrived the portion sizes were very small. Its a good job we had a voucher again otherwise it would be far too expensive for what you get. Went back again for the third year, once again no Sunday lunches available at 3pm. Service quite slow considering the place was pretty empty.

Food served by Emme , lovely waitress

Emma the waitress was so helpful and lovely.

Probably the worst quality most expensive food I have ever had the misfortune to encounter. Over my working life I have eaten at dozens of restaurants associated with premier inn, this ranks as one of the worst. Small, poor, tasteless and boring. Will never return.

Visited here evening of 24/07/24 around 7pm & won’t be returning. Save your money, you’ll be happier at McDonald’s down the road. The food doesn’t match the price and is an embarrassment to the bay. Ordered a lasagne that came out as soup with sloppy lasagne sheets. They did get a replacement burger out with speed, however, the manager requires some customer service training. Lacked empathy & he didn’t deal with confrontation well. I could tell he had possibly been dealing with this several times already & decided to give him a break so we didn’t push for compensation. The manager just explained that it was made “off-site”. That’s hospitality speak for its microwaved from frozen. My Husband didn’t return for breakfast the following day & went elsewhere out of fear of getting ill. The Premier Inn reception staff didn’t hesitate to process the refund for the pre-paid breakfast & apologised on their behalf. My husband and I didn’t actually receive a sincere apology from the Beefeater staff.

Lovely meal as always. Emme looked after our group very well indeed - very chatty and helpful.

Visited as sent a birthday voucher for my wife's birthday. All staff very professional and friendly. A lovely meal and very comfortable atmosphere. Revisited 11/1/24. Some good deals and enjoyed the food. Seemed a bit under staffed. Revisited 29/4/24. A very enjoyable visit. We enjoyed Gammon Steak. The member of staff who served us was extremely helpful and polite. Revisited today, 24/7/24. Enjoyed another meal. Staff very helpful.

Great food but also excellent service by Emma, nothing was too much trouble and was extremely friendly!

Had a breakfast from there. The food was underwhelming. The only good thing about it was the sausages, which were good. Bacon was cold.

Emma was our server, lovely lady. Lovely service. Lovely food. Would go again 5/5 some good fun

Great service, Emma our server was amazing and the best service we have received, food was lovely.

Stunning food. The staff is lovely. I would go back 1 million times. Having a laugh with the waitress’s, food was quick, drinks were quick. Everything I could have asked for. Enjoyed every second. (Also asked if we had any allergies before eating) :)

Emma was our server, really pleasant. Nothing too much trouble

Unfortunately we had a new waitress and we had a few oversights. Our table wasn't cleared of our starters before our mains were served.