White Rock Beefeater in Torbay

We had a lovely dining experience on the night of Saturday the 26th of October 2024. All staff were very friendly but special mention goes to Emma who went above and beyond to ensure we enjoyed our meal. She is a real star.

Plenty of good tasty food for breakfast. Staff helpful & replace empty dishes as soon as they can. Tables are cleared as soon as possible. Enjoyable breakfast

Tiny portions. Not value for money. Steak was like leather. Steak and ale pie had hardly any filling. Tablespoon of mash and the same with peas. Nearly £17. Very long wait for crap. Will def not go there again. Waste of money.

Staff was lovely but food was not good

Dinner for two! Good food, very tasty and cooked perfectly. Our table attendant was brilliant, helpful, knowledgeable and chatty

Here frequently and dinner is always amazing with amazing staff - Aggie and Emma are always lovely and really helpful and make the experience enjoyable.

no one on entrance desk,we found 2 seats and then I looked for the menu,we were asked to go on a table 6 ft away and they saw my wife was disabled,and said okay to stay there. 25 minutes wait for carvery,beef was like end of joint, carrots were only warm, gravy was warm, potatoes were hot only a few warmed peas. we had no approach from the staff,to see if everything was ok. went to pay,and the lady asked if ok and I said not really,and she got the manager, who said that 25mins was exceptable to wait,I just replied Really. he opligzed for food only being warm,but they were busy,it was only half full at 1.00pm. he did give me 20 percent off the bill,and hopes it would go some way,to make it better,and would speak to the staff🤔

Emma was great. Food was lovely and well portioned. Nice atmosphere, couldn't ask for more!

Another great meal. All fresh. Service was ok. Waiting around a bit but we didn't care.

Visited with family on a busy Saturday evening. Food was gorgeous and we had great friendly service by Emma

We went there for a family treat and overall a nice meal. Special mention for Megan great customer service and a credit to beefeater.

The mixed grill was very nice but my partners butternut squash spinich ricotta l wasn't so nice barely any butternut squash in it and what was in there was hard and not edible. Manager just tried to offer a free pudding, take a drink off the bill or call the police. After a debate with the manager and the waiter we didn't pay for the butternut squash meal. Won't be returning!!!

Our waitress Aimee W was very attentive, polite and helpful. The Sunday roast was amazing with nice hot, fresh food.

We had a lovely evening here after 3 hours journey. Staff were very polite, friendly and hard working - especially Jenna. She explained how the meal deal works and looked after us from beginning till the end. Another young lady staff who served us also very polite. Everyone has a smile on their face, no huffing and puffing. They made our evening so relaxing. Thank you very much. Oh! Food were very nice too. Hot and delicious. A+++ 👍🥰👍🥰

Served quickly by friendly staff this weekend. Very attentive and prompt. Quite lively in the evening. Advise you to book. Bar area was busy and had a lot of kids running around playing on the machines. But otherwise all good

Lovely meal with family. Food was really tasty and the service was quick and our server was smiley and really attentive. We will definitely will return!

Very busy beefeater, but even so our food was delicious and came out on time. Very attentive staff.

Come often, good food, my wife and I had our usual steak tasting platter, was cooked and rested to perfection. Very nice young brunette waitress served us, a very good addition to the team

Service was slow but food was good

Our server Emma was amazing she made our time feel special a+++

Good food and exceptional service by Emma. Lovely to have such friendly service.

Amazing service from Emma! This is the second time she serves us and we had a great experience. She is very friendly and made us feel welcomed even if the restaurant was packed.

Fantastic staff, food was ok ! But décor in need of love and carpets were filthy

Food was delicious and the staff really looked after us

Good food and quick service, free parking.

Slow service, due to lack of staff, although we were the only ones there. (2pm).

Lovely service from Emma this evening to and you

Stayed in the Premier Inn for one night , work , so I booked a meal at the white rock , great service . Very efficient staff were very polite from start to finish , Megan dealt with my order , breaded mushrooms and a baconeater burger . Food was served piping hot and plentiful, 5 star service , well done .

We were served by Dan who went above and beyond in looking after us. One of our group needed to customise their food order due to intolerances to certain foods. He was so helpful and nothing was too much trouble despite being kept extremely busy. Rest of the staff also really pleasant.

We managed to book a table for 6 just a couple of hours before we wanted to eat. The car park is a decent size with a fair number of disabled spaces. When we turned up, they had missed that we had specified we had a wheelchair user with us but they could not have done more to accommodate us all. Access wise, it was perfect. The dining area is all on the ground floor with level access. There is enough room between tables for my daughter to sit in her wheelchair at the table without feeling like she was in the way of people getting passed. The accessible toilet is also on the ground floor and is spacious enough for a wheelchair and carer. The food was lovely, cheap and cheerful as you would expect from a Beefeater, and the waiter we had was brilliant. Overall, a great experience and would recommend.

Unfortunately the food is often over cooked and dry. Chef needs to understand temperatures. Breakfast is the best as well cooked but overall a disappointment. Serving staff polite. Don't think they would be busy if wasn't linked to the hotel next door.

We were looking for abeefeater on holiday in devon,and came across white rock..friendly staff,busy sunday eve,as holiday season,yet were seated and served in good time..lovely fresh starter n mains,generous portions.

Visited this evening ,we were large table of 11 various ages from 6 to 88. Service was excellent ,friendly and efficient . Our waitress Emma could not have been more helpful and positive despite a busy restaurant . Food was good,on time and hot ,for our requirements . Enough choice for everyone . Thanks Emma !

We had a wonderfully evening we had a lovely family meal and the waitress Emma Was fantastic very friendly and brilliant with the kids and made you feel welcome. Food was very good and good prices.

Lovely meal and service, would definitely return!

Had a breaky here yesterday very nice

Yep ! All good. Food was fab and arrived hot and very fast. Waitress was excellent and very user friendly. Pudding was great. Outstanding service all round. Will definitely go again. One other thing they do a 12.00 -17.00 cheap meal service (check that) meals are a lot cheaper if your on a budget.

Great Sunday roast, as I have not had one since Easter. Nice staff, good price and nice food. Recommended

When I phoned the robot said no tables available, also online booking said booked, but when we went there, it was virtually empty. Food was OK and the prices where not too bad and we did have a voucher, so a good evening. Fast forward 12 months and we've just gone there again. No problem booking this time online, and the place was near empty when we arrived. However after we ordered we was told that many of the items were not available. Why aren't the waitresses told of the stock levels? We changed our order and then waited ages and ages for it to be served. When it finally arrived the portion sizes were very small. Its a good job we had a voucher again otherwise it would be far too expensive for what you get. Went back again for the third year, once again no Sunday lunches available at 3pm. Service quite slow considering the place was pretty empty.

Emma the waitress was so helpful and lovely.

Food served by Emme , lovely waitress

Probably the worst quality most expensive food I have ever had the misfortune to encounter. Over my working life I have eaten at dozens of restaurants associated with premier inn, this ranks as one of the worst. Small, poor, tasteless and boring. Will never return.

Visited here evening of 24/07/24 around 7pm & won’t be returning. Save your money, you’ll be happier at McDonald’s down the road. The food doesn’t match the price and is an embarrassment to the bay. Ordered a lasagne that came out as soup with sloppy lasagne sheets. They did get a replacement burger out with speed, however, the manager requires some customer service training. Lacked empathy & he didn’t deal with confrontation well. I could tell he had possibly been dealing with this several times already & decided to give him a break so we didn’t push for compensation. The manager just explained that it was made “off-site”. That’s hospitality speak for its microwaved from frozen. My Husband didn’t return for breakfast the following day & went elsewhere out of fear of getting ill. The Premier Inn reception staff didn’t hesitate to process the refund for the pre-paid breakfast & apologised on their behalf. My husband and I didn’t actually receive a sincere apology from the Beefeater staff.

Lovely meal as always. Emme looked after our group very well indeed - very chatty and helpful.

Visited as sent a birthday voucher for my wife's birthday. All staff very professional and friendly. A lovely meal and very comfortable atmosphere. Revisited 11/1/24. Some good deals and enjoyed the food. Seemed a bit under staffed. Revisited 29/4/24. A very enjoyable visit. We enjoyed Gammon Steak. The member of staff who served us was extremely helpful and polite. Revisited today, 24/7/24. Enjoyed another meal. Staff very helpful.

Great food but also excellent service by Emma, nothing was too much trouble and was extremely friendly!

Had a breakfast from there. The food was underwhelming. The only good thing about it was the sausages, which were good. Bacon was cold.

Emma was our server, lovely lady. Lovely service. Lovely food. Would go again 5/5 some good fun

Great service, Emma our server was amazing and the best service we have received, food was lovely.

Emma was our server, really pleasant. Nothing too much trouble

Stunning food. The staff is lovely. I would go back 1 million times. Having a laugh with the waitress’s, food was quick, drinks were quick. Everything I could have asked for. Enjoyed every second. (Also asked if we had any allergies before eating) :)

Unfortunately we had a new waitress and we had a few oversights. Our table wasn't cleared of our starters before our mains were served.

Excellent food. Fantastic service from Chloe. Very vegan friendly. Will definitely come back.

Food ok. You received exactly what was on the menu. Just basic Beefeater fare. Staff excellent, no complaints there. Emma are waitress was very good, helpful and attentive.

Stayed next door on Premier inn. Great place to eat freindly staff awesome steaks

The food is fair, you get what you pay for. Staff are pleasant but always short staffed. No atmosphere at all. Good for a quick bite.

Had a roast Sunday dinner too be honest not very good 2 small slice of beef small portions veg wouldn't feed a rabbit.looks like frozen ready meal

Reserved a table, then told we've stopped serving food 10 minutes later. Don't know why a reservation was offered if they're not cooking. Went to buy some drinks at the bar at 10pm and was told time was called already. Nobody told us it was last orders. At 10.30pm told to leave as it was closing. But closing time is advertised as 11pm.

Had a lovely lunch. Lunch menu was meals under £8. Good value.

Worst food I have ever had at beefeater when I complained my waitress just shrugged her shoulders

We love going here they have great deals on meals. Unfortunately when we went on Sunday they had sold out of the Lamb roast, which was a shame as it was only 1.30pm. The lady serving us was great but they never seem to have enough staff working. On our visit before we had one of the £8 meals the meal was lovely..it was unlimited soft drinks but the coke was totally flat and that night my partner had upset tummy.

Starter portions were small for the price and not even well presented. Mains were ok but nothing to make you want to go back for more especially for the price. Lemonade didn't have enough syrup in the mix and tasted of carbonated water. One member of staff attended the restaurant and hence service was slow although other team members served food which came out in good time.

Food looked amazing and the tables were clean. However the outside area had rubbish lying around and ashtrays were full and glasses on the tables. Nice view of the traffic lights from the beer garden. Not much of a view for the diners inside as hedges were overgrown. Handy being next to the premier inn that has electric points for charging vehicles. Ideal if working in the area as close to Paignton and Torquay.

Service was OK, food was awful. Infact it's the worst I've ever had!

Great value for a Saturday or Sunday breakfast! Fabulous food & coffee. Clean & tidy with fabulous attentive staff.

This has got to be one of the worst meals I've eaten out in a long time. On arrival, I ordered a class of coke and a packet of crisps. I wasn't given the crisps, as I was chatting I forgot to ask for them. I mean, you don't usually have to remind the staff to get what you paid for. For lunch, I had halloumi fries. Nothing wrong with them. For my main, I had Bbq ribs fat chips. Corn on the cob. The ribs were spicy, which I didn't expect, so I didn't enjoy them. Not much bbq sauce on them either. The chips were just normal chips, as opposed to fries. I had 12 chips. The corn on the cob wasn't even a whole mini cob. It was two 2 cm slices of corn on the cob. How can they not afford to put a whole mini cob on your dinner. A portion of sweet corn would have gone down better. Penny pinching at this leven is just shameful. It's disgusting to advertise corn on the cob when it's two slices. As for just 12 chips. Come on, Beefeater. I expected better. Will I go back not in the near future. Staff were friendly enough but worked hard on the upselling. It is just upselling and not trying to advise on different options. All in all, they need to do better.

I recommend this restaurant. If you want to eat well, this is the place. A place with tradition since 1973. Thank you to the lady who served us in choosing the food and explaining the dinner sets

Food good quality and fair price But leaving review for staff great service during our stay next door pleasant, polite and well presented great customer service

Convenient place to meet and have a chat. No worries about being rushed. Good coffee.

Sorry but not happy, have been here many times and really enjoyed it however recently booked a table for 6 Saturday lunch time only to turn up and find the place closed, I fully understand the reason why but think it should have been announced on their Facebook page as i tried calling 4 times to no reply!!!!! We were left disappointed and had to drive around looking for somewhere else to lunch. Not happy.

The food was top quality and the service was amazing we was serviced by a women called Emma she was amazing didn't want for anything I can't praise this women enough.

Lovely staff and nice food. Food was served quickly and Chloe our server was fantastic! All the team were working really hard. They had a rowdy group in of 75 rugby club members which ruined the atmosphere a little but that’s not the restaurant’s fault. Despite this the servers were really attentive, and on top form.

Lovely food very helpful staff

Had Sunday lunch which was great my only slight reservation was the wait for the meal to arrive was a little longer than I would have liked. Overall I would come again.

The service was pleasant but initially slow. Overall I found the service sloppy and unprofessional as my main meal arrived halfway through my starter. Had I done this in the early part of my career I would have been sacked on the spot. My how times have changed. I also noticed a wood panel was missing showing exposed wiring. Extremely dangerous considering there were young children running around.

Myself and a friend visited this beefeater on a Saturday evening. After 5 minutes of waiting to be seated and the gentlemen Infront of us making a comment about us being invisible we were finally acknowledged and seated. We were served by a very pleasant young lady who took our orders. Within about 10 minutes then food arrived. I had ordered a double BBQ burger and upgraded the fries for cheesy fries. When the food arrived the chips were extremely cold. I told gentlemen who served the food and he did not seem to understand so the young lady who had served us came over, apologised and remembered bed the bowl of cold soggy fries to be replaced. At the same time we ordered another drink. Less than 5 minutes later the chips had arrived followed about a minute later by the drinks. The lady who brought the drinks proceeded to remove my current drink, still with at least a quarter of a pint in, and the bowl of chips that had just been delivered to the table as I had literally taken a few on a fork out of the bowl. Leaving the empty plate and with my friend still eating his meal. We spoke with the young lady who was serving us who was extremely apologetic and said they would tell the manager. My friend at this point was in complete shock and could not stop laughing at what had happened. Even other tables were finding it amusing at this point and had joined in joking around about a fresh bowl of chips being taken from out table whilst I was halfway through a mouthful. A man who I assume was the manager came over and asked what the issue was and I proceeded to explain. He told us he would take the drink and chips off the bill. At this point still my friend could not contain his laughter and I commented how I would not mind if the lady who removed my chips, would remove my bill before I paid it. At this point the manager seemed to take offence and then proceeded to argue with me Infront of the other diners. I asked for the bill paid and left rather annoyed by the whole experience. When I checked the bill back at the car, 1 drink had infact been removed from the bill. As for the chips, I was graciously gifted the 99p charge for upgrading to cheesy chips and still paid the full £16.99 for the burger and a mouthful of fries after sending the cold bowl back. In summary I personally will never visit a beefeater again and I would strongly advise against anyone else visiting this particular restaurant any time soon.

All you can eat breakfast at a nice relaxed pace. Always plenty of everything.

Foods are excellent, my girls and I quite enjoy the dinner here. The price is reasonable and atmosphere is comfortable too. I have a mixed grill and upgraded to 8oz rump and my girl chose half chicken and added extra pork ribs. The food is enough to feed four of us. My girl is little though. For the dessert we can see some table has fancy one, but as no picture provided in the menu, what we have chosen is not that impressive. Staff a bit busy and I need to wait for quite a long time so that recognises me need to check the bill.

Really brilliant service and food from here. The staff are very professional and food came fairly quickly. Highly recommend the rump steak! Great value for money overall and a lovely experience. Hygienic loo facilities upstairs is always a bonus.

So yummy customer service is great!

Food was OK,service was slow,but the staff were polite enough, just not efficient enough. As a party of 12, when the food (on all courses,not just a one off) did eventually arrive, it came out in parts, not all together. Being polite, the people who had their food first were waiting too long for everyone else to get their food before starting to eat. Took ages to get drinks as well. Ran out of food, so some of our party had to have alternatives. And it was a quiet Wednesday early evening as well, not peak times! Solid 3.5 out of 5 stars.

Really nice meal good service from Emma

The Food was outstanding 👌👌👌👌👌the restaurant was absolutely jammed fact on Mother's Day,, but ALL THE STAFF WERE with a smile the whole time. Well done to you all on the floor and them in the background , top service, top food,, well done the team,, 5 stars 🌟🌟🌟🌟🌟😉.. Make a point of visiting them,, book 📙up and enjoy,,, because you will 😉

Lovely service from Emma, she was very informative about allergies and was very accommodating

Lovely pub. Emma served us this evening, she was so accommodating and friendly!

Excellent food & service. Slight disappointment was that we were not made aware that the gf option of 2 courses for 1 was not applicable on a Sunday. Overall 4.5 stars and well done!

breakfast was filling and tasty

Had a lovely server called Chloe amazing attitude very kind

Sunday lunch amazing service from Chloe and lovely food 100 percent recommend

Very accommodating with veggie options and great service from the staff.

Only popped in for a drink with friends. Coffee was nice and hot and not too strong.

Quick service, good food! Server Chloe was really friendly.

Great service, Chloe was very active & hard working

It was really good, food was tasty and staff friendly. If only the Cheltenham one was like this.

Waited nearly an hour for the prawn skewers, actually amazed how something could be so overcooked and stone cold at the same time. Never left a review for anything, but this was worth the effort, needless to say, won't be eating at a beefeater again.

I have been going for a while now and loving it. But 2 ladies stand out as amazing. Emma and Saffron (especially Emma) made my experience absolutely fantastic. I felt spoilt. Thank you

Waited what seemed like ages to be seated despite the place being more than half empty at gone seven pm. Moretti is now £5.60 a pint! Food arrived in good time - pity the triple cooked chips didn't have a lot of crispness to them. Gammon was good, as was wife's Fish & Chips. However worst of all and a bit of a heads-up is that 'Time' is now 10pm across all Whitbread's eateries apparently. That's fine if you like watching TV in a rabbit hutch, but I like to sit where I can see and possibly interact with other people. Being locked-down is not something I'm in favour of, so Whitbread need to rethink this. Breakfast was buffet but pretty much everything was dried-up and luke warm and the Latte was just milk. Maybe just an off-day perhaps.

The food tastes really good, and both the ribs and chicken have a great flavour.. BUT - overall the plates are all very lacking! Hardly any chips on a £23 combo meal, not an ounce of salad or veg, or anything of colour on the plate. Just literally meat and chips and a dehydrated slither of corn on the cob. Unfortunately, I can't recommend the overall experience for the money we were charged, but I can say that if you want flavoursome meat with little else then this is your top bet 👍

Attached to Premier Inn so had evening meal which was good.

Service was great, lady friendly and attentive. Food was excellent 👌.