Based on 968 opinions finded in 1 websites
Based on 968 opinions finded in 1 websites
Nº 156 in 306 in Harborough
Opinions
Like to say thank to the chef who cooked our meals which were spot on and like to say thank you to the staff at the whitehorse. Tina is always helpful and nothing is never any trouble. .,
tina miles . 2024-11-01
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Quite empty when we arrived, food had to be ordered at bar and took ages to come out. Worst we’ve had in a long time, fish was huge but consisted mainly of batter with a tiny piece of fish in the middle, very dry and over cooked. ‘Salt and chilli chicken kebab on flat bread’ A few very small ‘scraps’ of chicken, under cooked and had been nowhere near a kebab skewer ! Served with a pile of cold fries. McDonald’s would probably be more edible than this. Even with 30% off this food was a joke. Definitely wouldn’t recommend you waste your money.
Lynn Jones . 2024-11-01
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we all enjoyed our family lunch together, service was very good from Tina and all her team, as always very helpful and polite
Simon Miles . 2024-10-27
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Friendly staff, manager goes above and beyond. Nice pub grub
Jodie Clarke . 2024-10-25
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Staff always friendly and helpful, food always taste great!
Aimee Jayne . 2024-10-21
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Very nice food. Hunters chicken, chips and 2 kids meals. We're as a big group for a birthday and nothing to complain about. Perfect thank you very much.
Katy Anderson . 2024-10-20
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Just had an amazing meal out with my cousin really reasonably priced food was very good. Mix grill was nom nom shalom.The customer service was amazing so quick, polite and accoming to my dietary requirements. Rachel was the best Waitress ever can't recommend The White Horse enough, Rachel really made us feel welcome definitely tip and deserves a raise. God bless you guys. 🙏🏾
Daniel Nundra . 2024-10-15
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Thank you Tina and team for our annual family meal, food excellent as usual, calm atmosphere
Shirley Sansom . 2024-09-30
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Found this marstons pub a delight to visit for food and drink with 30% off mains.
Kevin Hicks . 2024-09-29
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Nice pub, staff seem pretty miserable though, that’s for sure. Food was lovely but definitely not worth what we paid. Drinks were nice, lots of choice, but again super expensive. We came in the evening, there was dogs constantly barking indoors, and it just wasn’t the environment we expected. Wont be in a rush to go back soon.
Reanne O’Neill . 2024-09-26
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Great place, can’t go wrong. Friendly staff.
Matt Teear . 2024-09-13
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I came into the pub for a nice meal and drink, with my family the bar tender Megan and aimee helped me out all the way through the process and was really kind and patient and helpful
Rachael Crowfoot . 2024-09-10
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Quick order service via app, food and drinks came out quickly considering it was busy. No issues at all, recommend this place!
david halcrow . 2024-09-10
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Of the four meals we wanted to order only one was available. Must have a supply issue as it was an early booking on a Friday evening?
Mel Orton . 2024-09-07
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Refused food as they were hosting some corporate do. Not enough bar staff to serve. Noisy atmosphere.
David Thomas . 2024-09-06
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The White Horse hosted a funeral wake for us with a buffet in a sectioned off area. I cannot fault the service from the team there, all very considerate and supportive. Thanks guys!!!
Simon Lockyer . 2024-09-05
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The food was delicious and the staff were very kind with swift service
Brent Sheppard . 2024-09-01
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Great place to visit. It's partially dog friendly too (designated area). We've been going for years & have rarely had a bad experience. Simple but adequate food.
Neil . 2024-08-24
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Have eaten here many times and the food is always good. Tina is very friendly and accommodating, both her and her husband are very community minded too.
Tracey Garton . 2024-08-14
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The food was delicious, the service was fast and front of house was kind.
leo green . 2024-08-12
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Lovely pub, great atmosphere, staff were amazing, especially jess. fantastic pub, will be coming back soon
Anonymous . 2024-08-12
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Made very welcome and nice food We had a table for 9 Service was great Thanks
barry jacques . 2024-08-09
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Lovely meal and drinks in a very friendly atmosphere. Very clean and comfortable seating and all back up by great staff who make sure you enjoy your time in this pub.
Mr Ralph . 2024-08-03
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Great pub! food is always tasty and hot, the pub is always clean and tidy. Andria always provides great service and with a smile. Waitresses are always happy to help with any needs! Defiantly worth a visit!
Sasha Phillips . 2024-08-01
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Tables left dirty. Asked for table to be cleaned but had to ask second time as waitress forgot. Opportunity and time was there for the waitress to clear and clean the other tables, but they were left. Another couple had to request their table to be cleaned not long after. Meals arrived, no napkins and had to ask for sauces. Generally, the restaurant looked dirty and scruffy and the service was not good. This place used to be much better and with some care and attention, could be again. Moved outdoors to the seating area, this too was untidy. Sorry for the bad review but hopefully honest feedback can help improvements as food was ok.
Mark Brown . 2024-07-31
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Lovely food, all great value for money.
Dawn Flaherty . 2024-07-29
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All staff was very helpful and pleasant Simon and Tina gave great service Food hot and tasty Tina Rachel Ammy and Simon were very helpful
David Petrie . 2024-07-28
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Great meal, good service, friendly efficient staff. Good parking space.
Sheila Johnson . 2024-07-23
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Went there today and sat down. Their online ordering service wasn't working. So then we walked over to the counter to order only to be told they aren't doing any food except for a special pizza menu that they provide only on asking. Even then they didn't half ingredients for the pizzas. We placed the orders and were told 5 mins but got 4/5 pizzas after 25 mins and the 5th one after close to 45 mins. Taste was subpar as well.
Zaid Mohammed . 2024-07-17
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Perfect pub to stopover for the night in our motorhome, halfway point between Portsmouth and Yorkshire. Staff were friendly and efficient and the food was amazing!
Hilary Ainslie-Hooper . 2024-07-17
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Great staff lovely beer especially on Cheap Monday
Nigel . 2024-07-16
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Nice food, great service, well priced. Really impressed.
Lloyd Clarkson . 2024-07-14
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Service wasn't the best on this occasion but would be a while before we go back
Paz Oneill . 2024-07-12
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Great guest experience and atmosphere. Food was quick and staff were always quick to attend to needs.
Alex Mc . 2024-07-11
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Dog friendly and food at reasonable prices, we like the relaxed atmosphere here too.
Chris Berry . 2024-06-24
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Absolutely lovely pub staff very knowledgeable and friendly great service and delicious food
Jenny Martin . 2024-06-21
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food dreadfull will never return
david benson . 2024-06-18
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Quite literally the worst food I've had for many years, not just the cooking was bad but the quality of the food was poor. Considering it was a bank holiday I thought it might be busy I should have known it was going to be bad when I walked in and not busy at all.
Michael porter . 2024-05-29
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Friendly staff. Great atmosphere
Victoria Baker . 2024-05-25
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Good place for food apart from a customer who came up to my mum and me and said they booked the table we were sitting at, and it clearly had no reservation on the table and given us funny looks. After that, it did upset me. Has it been my birthday, and my mum was treating me to a nice meal
Linda Lucas . 2024-05-23
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Good food at reasonable prices with reasonable choice of beers etc
Ray Dean . 2024-05-22
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Always great good and service, and all at very reasonable prices.
Karen Taylor . 2024-05-21
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Sat in the sun in the garden, enjoying a beer
Lance Wildbore . 2024-05-09
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We have been to the White Horse 3 times in the last 2 weeks - really clean pub, friendly staff, and the food is absolutely delicious and really reasonably priced. I'm sure we will be visiting again soon :) 5* for sure
Tanya Shipman . 2024-05-08
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Really lovely and welcoming pub, we chose this as a pub to stop off while doing a long journey and found the staff were really friendly and food was served in really good time. Great quality food and would recommend to anyone heading toward that area! Thank you!
sophia redpath . 2024-05-08
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Very good the food was delicious and thoroughly enjoyed it service was great
Dan Hodges . 2024-05-08
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Printed menu described meals that were not served as described "because it is Sunday". No Sunday menu was provided, so what are customers supposed to do? Guess? Mind read?! Plenty of parking, generous outside eating area, nice play area , good for families, roomy inside too.
Susan Douglas . 2024-05-06
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Service was polite and friendly but the prices for food was too high and with way too many dishes of the menu for whatever reason. We were nearly tempted to depart as another family did just as they entered and soon departed
Katen Mistry . 2024-05-06
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We again took advantage of a discount voucher to enjoy a meal. Irrespective of being a Wednesday the place was very busy but service was attentive. Food and drink all good and staff pleasant.
Frank Tidman . 2024-05-02
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Very nice customer sevice spot on
Robert Mills . 2024-04-30
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Received food quickly. Server was pleasant and friendly.
Daniel Pulling . 2024-04-25
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Excellent friendly service as always. Lovely meals, great atmosphere. All staff friendly and welcoming. Would highly recommend
Hazel Gray . 2024-04-25
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Food was enjoyable but small portions and not worth the cost. I had the veggie burger with chips; it would have been nice to have some salad or veg with it. We went to use a 30% off mains voucher but I forgot to present it on paying and paid full price unfortunately.
Debbie H . 2024-04-22
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My personal experience was very disappointing. Toilets out of order….used the alternative one at the other end of the pub…no handwashing…no paper towel….hand dryer not working…broken lock on toilet door…broken tiles. Not dirty….just not up to standards folk are right to expect. Asked for a tia Maria coffee….young barman clearly bemused….presents me with a coffee with no cream? When I said where’s the cream he asked a barmaid….she pointed him to a fridge….he put his hand in and took something out and disappeared into the kitchen….came back with it topped with squirty cream!! Double cream is what is required. For £6.35 I felt robbed. To top it off the card machine wouldn’t work…after three tries I paid in cash. I think some serious management and investment is required here. Such a shame as I’m sure it is a fabulous building and well patronised. Please invest in a bit of training….the staff are all pleasant, I’m not moaning about them.
Suzette Rowley . 2024-04-21
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Booking was easy, good experience
Dave Andrew . 2024-04-21
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Meal was excellent value for money and the service was quick and very efficient and friendly.
paul Robinson . 2024-04-20
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A severe shortage of what was on the menu, I had to walk back to my table 3 times to amend the order, and then a waitress informed me no pepper sauce !! We weren't the only people who had this experience. You need to carry a better stock, instead of disappointing customers
Steve Lawton . 2024-04-19
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First visit Enjoyed the food and the staff were very pleasent Our second visit today, and again super food and lovely staff. We travel from Lutterworth instead of using our local Marsden (the Elms) as the food there is awful, and the White horse is worth the trip, we will be going back again. I have added to my previous review as you can only leave one person business.
Paul Abbot . 2024-04-16
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Lovely village pub. The two blonde ladies behind the bar who run the pub are so friendly and are the reason we regularly visit, they do so well keeping calm and professional with some of the disrespectful youths that hang around occasionally. Great selection of beers and the food is always great value.
Zach Brennan . 2024-04-16
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Cannot comment on the food we only had a drink called in to see what it was like as I used to drink in pub about 50 years ago what a change staff polite woll comment on the food after trying it and the service but it all looked very good
Mark Kavanagh . 2024-04-10
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We popped in for a drink , we had our dog with us, the staff were very friendly, the bar staff bought the dog some water and treats. Would recommend this pub
Linda Wells . 2024-04-08
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Had a great night, Jenny was fantastic greeted us with a smile when we came in sorted our drinks and directed us to our table. She took our orders and was very helpful with our selections. All the were very friendly, food was good fresh and hot. Staff checked we were on. Great atmosphere would highly recommend. Thank you for a great night.
Pete Adams . 2024-04-06
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Rubbish expensive pub Gone downhill
Alex Hemley . 2024-04-06
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Good service and well cooked food. Nothing fancy but reasonably priced
Deborah Woodhouse . 2024-04-03
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Excellent service. Well prepared & presented food. Nice clean atmosphere, & tidy rooms. Clean Toilets.
Michael Arch Green . 2024-03-31
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Nice pub, friendly staff, okay service, dog friendly, but... We used to eat here regularly, but got fed up with having to return food that was not hot, orders that weren't correct, dough balls that were raw dough etc. Their pizzas used to be great, but paying 75p for about 5p worth of extra topping is very poor. I had Scampi recently and there were about 20 chips on the plate and probably a dessert spoon (10ml) of peas. In addition, the dish of tartare sauce (which I don't like) looked like it had been dropped and picked up from the floor We visit another Marston's pub 15 minutes away, that has the same menu as TWH,and I can't fault the food or service, so don't understand why our experiences here can't be the same.
Carol Mayne . 2024-03-31
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We enjoyed a lovely Sunday lunch at a reasonable price, service was great. Only problem was a barking dog in a pram.
Louise Hutt . 2024-03-31
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amazing service the food is impeccable no complaints here will definitely be returning and telling my friends and family to come !! staff are friendly and good food what more can you ask for !!
ChloeEllaHenfrey . 2024-03-31
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Food and service were amazing, always an amazing time at the White Horse. Atmosphere was ruined by a female on the table next to us with a dog in a pushchair. The female was hell bent on bringing the service and food down. It seems, from what I heard, that she was after freebies.
michelle jordan . 2024-03-31
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Came again for food and was again beautiful this time we had ultimate chicken burgers and ultimate beef burgers, so good my brother will be a regular here for food to now
Matt Whiteley . 2024-03-31
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Great food lovely steak and chips Great service from Tina and all the staff
Carolyn Petrie . 2024-03-29
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In the two times we have been there, we have been told that they have ran out of most of the menu or they are not serving food at that time despite telling us they were when we walked in
Cameron Oakley . 2024-03-29
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Our go- to pub for excellent food, well prepared, cooked and served.Service is also excellent, with polite, friendly helpful personnel.we’ve never had any complaints.
lavinia . 2024-03-29
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Home made pizza 🍕 is amazing Megan and Rachel are great at making them and are very friendly and welcoming excellent staff ...
philip howe . 2024-03-26
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Had Sunday lunch here today and was such a wonderful experience! We were greeted with smiles and the staff couldn’t do more for you. We came to celebrate my brothers birthday and it was just a lovely afternoon! A special shout out to Tina who was just so attentive to us! We would definitely recommend here for anyone and we will be visiting again!
Becky Smith . 2024-03-24
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Don’t go to this pub. My car key was stolen on the property, and then they watched while my car gets stolen (even though they’ve been advised to call police or the owner (myself) if there’s any activity) and they don’t even bother to notify the police 👍🏼 stay well away, personal belongings aren’t safe and staff have little empathy or manners. We use to be regulars, can guarantee we won’t be ever again.
Sam Towers . 2024-03-20
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Very well organised and friendly service. Good value meals with the occasional special offer.
Howard Reader . 2024-03-16
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Spacious pub, the bar seems to have live sports, and the dining area is separate. Service was efficient and friendly. If you have a regular allergen, information was available, but for anything else you'd just need to avoid that menu item. Food was frozen reheated options, rather than home cooked. Portions were generous and it was nice enough.
Jessica E . 2024-03-16
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Top service from Andrea, always goes above and beyond to make sure the customers are happy. Really hard working and a very good asset to the white horse! Wouldn’t be the same without her
Laura Adamson . 2024-03-14
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I booked online and received a call to ask if we could make a 3.30 slot. Yes great. Arrived and they had no record of our booking After been squeezed in we ordered. Food took over and hour and 3 meals didn't arrive. After another 20mins and chasing we finally got the 3 meals which were all cold.
Rebecca Gotch . 2024-03-11
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Great valentines meal we had and Amiee really looked after us and made sure everything was just right.
covbeesrock . 2024-03-11
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Matthew and Jacob were particularly helpful. They helped us move tables, helped me down the steps, and we had a lovely chat about women.
SNOWY . 2024-03-10
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poor service hardly had any food in half my dish was missing both times i’ve been here and they don’t say anything till they bring it out wouldn’t come again.
mrs Newton . 2024-03-08
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Lovely pub, great food, good value for money. Really good with allergies, my daughter has an egg allergy and they double checked everything, even brought the chef out to check everything. Assured all would be kept separate when cooking too. Amazing! So reassuring when it's usually pretty stressful eating out.
Stephanie Parker . 2024-03-05
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£16.40 for two vodka cokes, been coming here for years and the beer made me very sick visited again today and asked for a taster of edtrella and it just tasted like pipe cleaner, do not go to this pub extremely expensive because the owner is struggling and is about to go under as I have heard them talking about it in the pub it’s self, a estrella is £6 and it lines your stomach at the top with slime ABOID AVOID AVOID
Tmoodz20 . 2024-03-02
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Waited 10 minutes to be served at the bar, food took an hour to come despite being pre-ordered. It was lukewarm when it came
Liz Ayre . 2024-02-28
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Excellent service .Staff all very friendly. Thankyou.
Linda Lines . 2024-02-23
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Amazing place to go to. Always a great atmosphere with friendly and helpful staff.
jacob statham . 2024-02-21
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Whenever you go there is always something they don’t have, this time it was mini donuts on the child’s dessert menu. It was steak night which 2 of us had and I know it’s not the chefs fault but it was full of grizzle most of it was inedible.We had 2 cokes in a half pint glasses but on receipt was charged for 14oz ones, after arguing with 2 staff that you can’t get a 14oz drink in a half pint glass asked to speak to the manager, and all she kept saying it comes out in a measured amount, after a good 5 minutes she went out the back came back to me and agreed with me. 1, what happened to I’m not sure I will check? instead of standing arguing with the customers. 2, how much are they ripping customers off for when they are selling 8oz cokes (half pints) for the price of 14oz ones.
Peggy Phillips . 2024-02-11
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We haven't been for years. It seems more like a sports pub but it has a nice atmosphere.. The staff and the meal were good.
Niki Tew . 2024-02-11
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Great atmosphere and fantastic food.
Matt Mawdsley . 2024-02-02
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No ice in the water jug when asked, didn’t have things on the menu despite being able to order which disappointed my son. The starter chutney amount wasn’t even enough for half a cheese bite. Service is really going down hill. I’ll be going back to the Bull.
Louise Victoria . 2024-01-31
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The bartender was incredibly rude and wouldn’t allow photographic evidence and was incredibly rude even though we had been there for an hour
Harrison . 2024-01-31
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Great food served, chicken kebab really nice and great selections of drinks. Andria always provides service with a smile, very accommodating, always helpful and is a proper pub person!
Sasha Bull . 2024-01-30
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Good food, decor and furnishings a bit tired
Wendy Dyke . 2024-01-30
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Usual pub food and beer. Replacement for dinner at home. Does the job. Fare price. Will return, like we have numerous times Cheers
Richard “Bodge Aylestone” Ward . 2024-01-28
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We came for the Steak and Drink offer and enjoyed the meal, apart from my Wife asked for her steak Well Done and it was still Red inside, so she sent it back for further cooking. When it was returned it was better, but still had some red meat which she left on the plate. Other than that it was a good meal with Onion Rings and Mushrooms, which you don't get at some restaurants.
Brian Warland . 2024-01-26
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I had a great evening after a long week at work. Rachael really made my visit special with her hospitality and a gleaming smile. Food was fantastic and will definitely be coming back!
Max Sturgess . 2024-01-26
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The food was cooked nice, we didn't have to wait long, polite staff, would go again.
Amanda W . 2024-01-24
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Excellent service. My server Megan was absolutely fantastic
Tamzin Douglas . 2024-01-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1120 Opinions
Came with a group, all travelled from various locations afar to meet for birthday meal. Firstly the Booking was taken incorrectly so didn’t have table ready but was no bother and they sorted it - wasn’t busy. No one serves your table and doesn’t man the restaurant bar so you have to go to the pub bar to order and pay- which we wasn’t told. Waiter brings out food gradually in a strange order so some didn’t get all of their meal at the same time. Waiter incorrectly names the steaks so my son started saucing and eating the wrong steak until we realised- waiter didn’t try to correct this and shrugged it off- he really could do with speaking louder too as we had to keep asking what he’d announced. Mac & cheese burger was good, sirloin steaks very good but the rumps were so very overcooked -we had to complain. Waiter said he’d bring the chef out to look. He didn’t. After 5 mins or so we were told the chefs too busy he would get management which he didn’t. So When I asked at the bar he came out straight away and insisted on replacing it- when they did they were perfectly cooked! And delicious. Replaced entire meal! Also then supplied free drinks and puddings! I’m not sure why it didn’t come out at the quality first time- such a shame as was good then. Again though, puddings came out very staggered and some incorrect and had to ask for cutlery. I think the kitchen staff could do with some more training. Management very friendly. Restaurant atmosphere not great, no staff to check on you or serve in between meals, toilets not the best, a little dated. Nice view though outside. Wouldn’t necessarily drive that far out again but would visit again if passing. Everything rectified without fuss in the end but this shouldn’t really happen. Picture is the mighty man mixed grill- chips came on a separate plate (egg too once requested for it)
100 Opinions
Asked for a small chips, small curry and two fish cakes. Was asked for £11.60 and walked straight out. Are they having a laugh? I won’t return. They clearly are no longer a chippy.