Based on 557 opinions finded in 1 websites
Based on 557 opinions finded in 1 websites
Nº 160 in 306 in Harborough
Opinions
Comfortable ideally situated everything near me roads etc..food breakfast bar staff you can't beat it.
Tony Schiavone . 2024-06-13
MORE AT Google
There the nothing major wrong with the place. Just lots of little issues and signs of under staffing or poor management. The hotel is tired and dates, but they keep it clean and things worked. Although, not being so would be questionable. The staff are pleasant enough, they just look stressed and overwhelmed really. We had a booking for 2x nights, on the second morning. The room keys stopped working at noon. The housekeeper let me in, and apparently this is a common problem. All of our parties rooms had this. So, we all had to go and 'recharge' our keys. Luckily we found this out before we went to the wedding and didn't come back late and have to all wait at midnight for it to be done. We've had this before at premier inn elsewhere, so I feel it’s a company wide game/issue. The rooms are standard premier inn rooms, our window opened, which is good, but others complained about the noise. I imagine the rooms get very hot though, as they have no air conditioning. There was a pedestal fan on our room though. Parking is fine, and plentiful although someone has parked in the path to reception. Blocking access. We just squeezed around the car, but anybody with accessibility issues wouldn't be able to access. The path isn't clearly marked as one. But this example show's how anybody using the disabled bays, wouldn't be able to get out of their car. We reported this to reception, but they shrugged their shoulders and said there was nothing they could do, which really just reflected how everything was The restaurant was quite a good metaphor of how poor it is. We had a meal and breakfast. Everything is table service, and really really slow. The evening meal was slow and we ate and drank a lot less because of it. Then at 9:45pm, they presented the bill and told us they were closing. It was a Friday night. Other groups took their drinks with them (encouraged by the staff). Headed for the all night garage to get more booze and then partied in their room. It didn’t affect us, but walking by it, it was loud. There was also a lot of weed being smoked outside, although, the offer to join them was by far the politest offer of drugs I’ve ever had. Again, didn’t bother me. But families may consider these two issues. We had breakfast in the morning at 10am for an 11am close. This was the only slot we could book although others said they walked down and got a table without issue. At 10am, it was basically empty but still took 10 mins before they seated us. They seated us, and walked away not explaining where the coffee was, the drinks etc. Then it was 10 mins more before they came to order. It took 15 more minutes for our food (my order was also wrong, I didn't bother saying anything). So, we started eating 35 mins after walking in. 10 mins later, at 10:45, were being told that they are packing up and rushed us out. For the continental part of the breakfast, there was a single choice of pastry, cereal and some very sad looking fruit. There were no plates either, only bowls. Likewise, there was initially no glasses for juice. There was no water either. We could have asked, but given the above, we didn't bother. There's a fast food outlet across the road, I'd probably just go there for breakfast next time As I say, nothing is a major red flag. Just so many little things that all add up. It really feels like they're understaffed and poorly managed. Would I stay there again? Probably not, I'd take my chances elsewhere
Paul M . 2024-06-10
MORE AT Google
Just stayed in the Premier Inn Market Harborough. The rooms were lovely and clean, and as expected, the bed was really comfy & the breakfast was fantastic. All the staff were really friendly and nice, which is why I wanted to post a review. In particular, Bev on reception was amazing, an absolute credit to Premier Inn. We had a small issue when we arrived which she quickly sorted in a very professional manner.
C. Muir . 2024-06-03
MORE AT Google
Loved our stay here, the rooms are big and beautiful and staff are really friendly.
Carlton Lugını . 2024-05-31
MORE AT Google
Beds were very comfy and the staff very friendly
Desmond Moreira . 2024-03-02
MORE AT Google
Staff at reception rude amd unhelpful.room was average.stop in Premier inns every night as travel for work.and the pub joined give you till 7.30 to order food.for part of the premier inn team I had a very bad experience in your bar area amd restaurant as chef finished at 8.
Nick . 2024-02-28
MORE AT Google
A very comfortable night. Had a lovely dinner. We were tired after a long journey. We looked for a hotel as we were travelling. I trust premier inn to give a good experience and it definitely did
Yvonne Edwards . 2024-02-26
MORE AT Google
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1105 Opinions
Came with a group, all travelled from various locations afar to meet for birthday meal. Firstly the Booking was taken incorrectly so didn’t have table ready but was no bother and they sorted it - wasn
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Amazing place to eat food is the best and the staff are so lovely and welcoming
Amazing place to eat food is the best and the staff are so lovely and welcoming
285 Opinions
On arrival was greeted with rudeness and stares….staff so unfriendly and unwelcoming….blonde women behind the bar was so rude and looked as if she didn’t want to be there. The bar was disgusting and s
On arrival was greeted with rudeness and stares….staff so unfriendly and unwelcoming….blonde women behind the bar was so rude and looked as if she didn’t want to be there. The bar was disgusting and s
957 Opinions
The food was delicious and the staff were very kind with swift service
The food was delicious and the staff were very kind with swift service
28 Opinions
This was a really lovely little place to have morning coffee, we had done a lot of travelling this day, stopped off in Lutterworth & superb morning coffee & cake was on offer here. The staff were so n
This was a really lovely little place to have morning coffee, we had done a lot of travelling this day, stopped off in Lutterworth & superb morning coffee & cake was on offer here. The staff were so n