White Hart by Marston's Inns in Exeter

Stayed here for a couple of nights and it was perfect, the staff are amazing and make sure your stay is a good experience. We will definitely be back.

Hard to believe this is a Marston's property. We didn't stay but had a drink in the bar and the whole place is filthy. Food underneath chairs that had gone hard it had been there so long and the seats we sat on had ground in grime. Looking up the stairs to the accommodation, the carpets are threadbare. I appreciate it's an old property and that's part of the charm but there's no excuse for dirt.

Good location, comfy beds..getting the room refreshed was abit of a mission. Would have been nice to have a friendlier reception

Had a lovely visit and we're looked after by Katie. Great bubbly service. Will be back

Awesome!!!! :) Delicious Drinkies!!! :)

I had an enjoyable stay here. The hotel reception and bar staff were excellent and the room quiet and clean. My friends and I enjoyed a well cooked and good priced meal ( though we did not knowthat the kitchen shut at 9pm, so we missed out on puddings). The breakfast was a bit disappointing. My friends were unable to get ordinary porridge the first day and they said the coffee was much too stong. On the second day a croissants arrived without butter or a knife which seemed strange. I was disappointed that toast was not included in the pre paid full English breakfast price. I ordered it as an extra: the first day it came with butter and jam, but the second morning it came just with butter. When I tried to pay for the toast at hotel reception on check out, they were unable to process the payment. So I was not charged the £1.50 for toast! Despite the rather poor breakfast service, we enjoyed our stay and would happily return.

Visited the white hart not long ago and Ryan on reception was just amazing made our stay the best will definitely be back

Gage who served us was very professional and good sense of humour.highly recommended.

If it wasn’t for a random fire alarm going off for no reason at 1am and a next door resident having the TV so loud after 11pm I would have given it a better review. But the service and location was spot on for what I needed it to be. Worth a visit defo

Great service staff extremely helpful especially when I had a problem with the TV in the room which was dealt with

Came in for lunch for Mothers Day and what a fabulous service by Aimee and Maisie 😊. Both a credit to your team Will defo be returning 👍

Warm, comfortable stay - exactly what I needed

My partner and I stayed here. We got charged £200 per hour for using the car park despite paying extra to use this service. I put in a review on trip advisor and the White Hart replied saying contact us separately. This then appears to people reading the review they will then sort any issues outside of this app. I did email them separately as requested and they never bothered to respond, compounding the poor customer service we had already received.

Polite and easy check in, room was clean warm and comfortable. Restaurant and bar looked warm and welcoming , all the staff we met were pleasant, ideal position for City centre, would definitely stay again

Check in was slow and rude...room had loose floor boards, no shower gel and toilet was faulty....