White Hart by Marston's Inns in Exeter

Overall, a lovely stay. The place was spotless and smelt fresh. My single room was both cosy and comfortable. Staff are clearly working hard.

Friendly, helpful staff. Good value for money. Comfortable room. Excellent location.

Warm welcome upon arrival. We ordered on the QR and both food and drinks came quickly, with the food being hot and tasty. Very friendly service too, will definitely be back when in the area!

Food was delicious and team were lovely, can’t wait to visit again!!!

I was very impressed with The White Hart which is a very quirky 16th century building. I stayed in a recently refurbished room which was very clean and comfortable. The bed was extremely comfy. Unfortunately the radiator’gurgled ‘ all night which interrupted my sleep and I think the lighting in the bathroom could have been brighter - a light over the bathroom mirror would be good. The food, particularly the breakfast was delicious and good value. The staff were friendly and the Inn is a great location for both the city centre and quay.

After travelling for 36 straight hours from South Korea, check in was relatively straight forward, with a concise, polite and informative hotel safety briefing and breakfast chat. The room is looking a tad tired and outdated, and, could certainly do with a new carpet and general overhaul, aesthetically speaking. Otherwise, it appeared clean enough. No issues with the WIFI, it functioned well without issue. The bathroom was clean, with a nice warm power shower and fresh towels. Beds were clean and comfy to sleep in. However, the hotel was very "NOISY". We were awoken at 0400hrs by screaming, shouting, and slamming of doors by another hotel guest. This went on until around 0530hrs, when I assume they got bored of each other and passed out. However, further screaming and shouting was heard from what I can only assume was a homeless woman and her friends sleeping in and around the pub alleyway. This was then accompanied by building works occuring in and around the hotel, until I left at 0900hrs for an appointment. The breakfasts were well cooked and reasonable for the price. No issues there. Though, overall, I certainly feel an update to the outer windows would be of benefit, to remove any external noise from unwanted guests. As for what you can do about noisy guests in the hotel. I am not too sure. Fine them for disturbing the peace. Likewise, it would have been useful to have known building works were taking place at the hotel prior to my arrival, so that I could have made a better choice for our night's rest. Not a peaceful stay if I am honest. For the 4hrs I did sleep, they went by far too quickly.

While the staff and atmosphere was great, I was disappointed that there was a large hole in the wall next to my bed upon arrival. I expected better and would therefore avoid visiting in the future unfortunately. James was great and understanding but I still felt let down by my experience due to the condition of my room.

I love this place. Atmospheric and rare that it feels actually historic because it is!

Rowdy people in the bar causing chaos and broken glass all over so went out to eat. Then the fire alarm went off at 2.30 in the morning so had very little sleep when was booked last minute to rest rather than driving to and from Exeter for work. Pointless costly exercise. Nobody around to talk to when I checked out so put it down a s a bad experience!

Helpful staff, clean, comfortable room but a bit shabby. Generous with replenishing tea/coffee making ingredients. Restaurant food good. Great location for town centre, cathedral and quay and easy walk from Exeter Central station.

Great service especially from Nigel

Popped in for a bite to eat and drinks 🥤 had an amazing meal severed promptly , friendly staff especially Nigel who was on the bar couldn't do enough for us

The white hart is in a good location. Staff are always friendly, food & drinks are good. Decent size rooms with comfortable beds. Always a kettle & tea/coffee in them & at competitive price.

Hidden gem in the city Lovey old tap bar and restaurant great friendly staff too

Just had a 3 day break at the White Hart and I feel I must leave a 5 Star review. The staff were fantastic with nothing to much trouble and so friendly, the room was lovely and the location perfect. We will definitely be coming back on a regular basis. Thanks again for a wonderful stay.

Really lovely old pub,didn't stay in the hotel but the staff were friendly and helpful

Staff very nice and helpful. Room was nice. Makes a big difference to have easy parking in the city centre.

I stay there on Friday night with my brother and sister. We had a really enjoyable stay and wouldn’t hesitate to stay again. Loved its quaintness, the restaurant, bar, comfy rooms and the staff were very friendly and polite. It was great to have on site parking and it was ideally located for the shopping centre. We would highly recommend it.

Seamless check in, room clean and quiet, pub food good and parking in central location

2 double rooms for 1 night £84 + £5 for parking on New Year’s Day 2025 A good, clean hotel and right in the centre of Exeter. It has a good priced restaurant and a bar and a Wetherspoons over the road is a bonus too. Friendly staff and has on site parking for £5 Rooms are a little tired but clean and comfy and for the price an absolute bargain. I can definitely recommend staying here 100%

Had my works Christmas meal here. The service was extremely slow, food was OK but nothing special . The manager did give us a free bottle of wine because we had to wait so long. Wasn't even that busy in there . We were also charged different prices for the same drinks ... so watch out if your going here

The Hotel/pub is well located in Exeter and also a reasonably priced place to stay until you consider the following. We stayed in room 24 which wasn't fit for occupation. The room fronts the main road, has a mattress that has broken springs and is permanently hot, even when the windows are open (in late November). See images to show the quality of the curtains and mattress. No wireless connectivity and when asked member of the hotel team said the service was ‘working perfectly fine’ (see image). Entry and exit from the hotel onto the street is via the courtyard where the smokers and vapours congregate so entry and exit from the hotel onto the street is not that pleasant when you have to walk through clouds of smoke being exhaled by those clustered in the space. No members of staff around on Sunday morning at check-out to discuss these issues. A very disappointing experience.

We love it at the White Hart- perfectly positioned to enjoy the Quayside and the Town Centre. Wonderful staff, good rooms at a reasonable price. Who could ask for more?

It's clean The staff are friendly and helpful The food is good

Always a good spot to meet up with friends.

Fantastic food, great service, friendly staff, great rooms

Excellent food, competitive prices Staff were all friendly, helpful and breakfast staff were so cheerful- especially “ mr Brittas”!

Lovely cosy room comfortable bed & cleaned when asked to a good standard. Sarah in the bar was fab ...very friendly and helpful, a people person. Will be looking to stay again next year .

Perfectly situated in the city centre with good value parking. All staff were very helpful and the food and service was very good,

We come to Exeter 2/3 times a year. And we stay at the White Hart. The staff are always helpful and the rooms are always clean and tidy. The top floor is always quiet, so if you are a light sleeper like me ask for that. Anything we needed has always been taken care of. It's so close to the centre of Exeter. £5 a day parking is perfect. We shall be back early next year.

Second stay at the White Hart. It's a lovely quirky pub with a great atmosphere in the bars. Food is good, and reasonably priced, but a few more veggie options would be very much appreciated. Rooms are fairly basic, but clean and have all the essentials and bed was quite comfortable. Breakfast was excellent, although self service juice/coffee/toast would improve things from our perspective.

Always friendly staff, nice cosy clean rooms, easy parking, great breakfast choices. Also the historical building is lovely and interesting. We have stayed here twice before and will definitely be returning, our Daughter lives with her family in Exeter and it is ideally placed to visit her and go shopping in Exeter too.

An excellent stay especially as I was a solo female traveller close to town, cathedral and Quay a lovely location one downfall were there are stairs between the dining area but once I mastered them it was fine

Lovely hotel, great location. Friendly staff.

Great comms and welcome from the reception staff and throughout our 2 night stay. The food was excellent, plentiful, and good value. The room was really warm even given the weather outside. My only criticism and it's a personal and small one was just that and due to the safety/security catch i couldn't open the window wider. The car park is large. We will definitely be back.

Lovely place to stay for shopping in Exeter lovely friendly atmosphere lovely food great all round place

Ideally and centrally situated for shops, Cathedral and Christmas market

Popped into the hotel today after Christmas shopping in town , we fancied a nice cool pint and roast lunch , brilliant choice I might add . Roast Beef was fantastic and perfectly cooked then washed down with a great pint of San Miguel. Service from reception Amy and then Louise and Max in the restaurant we’re friendly and professional. Thanks guys we certainly needed that today

Lovely place to stay, easy to find park and access. Staff were friendly, room was perfect for what we needed, comfy beds huge bathroom and very warm, glad the windows opened! Breakfast was hot and tasty. The bar across the way was very cute, lovely cup of tea in the afternoon. The only thing I noticed was our carpet could do with being renewed, quite thread bare in places, but to be expected with lots of guests! I’d certainly stay again and recommend. Short walk to the Christmas market and shops, perfect.

Stayed here for a couple of nights and it was perfect, the staff are amazing and make sure your stay is a good experience. We will definitely be back.

Hard to believe this is a Marston's property. We didn't stay but had a drink in the bar and the whole place is filthy. Food underneath chairs that had gone hard it had been there so long and the seats we sat on had ground in grime. Looking up the stairs to the accommodation, the carpets are threadbare. I appreciate it's an old property and that's part of the charm but there's no excuse for dirt.

Good location, comfy beds..getting the room refreshed was abit of a mission. Would have been nice to have a friendlier reception

Had a lovely visit and we're looked after by Katie. Great bubbly service. Will be back

Awesome!!!! :) Delicious Drinkies!!! :)

I had an enjoyable stay here. The hotel reception and bar staff were excellent and the room quiet and clean. My friends and I enjoyed a well cooked and good priced meal ( though we did not knowthat the kitchen shut at 9pm, so we missed out on puddings). The breakfast was a bit disappointing. My friends were unable to get ordinary porridge the first day and they said the coffee was much too stong. On the second day a croissants arrived without butter or a knife which seemed strange. I was disappointed that toast was not included in the pre paid full English breakfast price. I ordered it as an extra: the first day it came with butter and jam, but the second morning it came just with butter. When I tried to pay for the toast at hotel reception on check out, they were unable to process the payment. So I was not charged the £1.50 for toast! Despite the rather poor breakfast service, we enjoyed our stay and would happily return.

Visited the white hart not long ago and Ryan on reception was just amazing made our stay the best will definitely be back

If it wasn’t for a random fire alarm going off for no reason at 1am and a next door resident having the TV so loud after 11pm I would have given it a better review. But the service and location was spot on for what I needed it to be. Worth a visit defo

Gage who served us was very professional and good sense of humour.highly recommended.

Great service staff extremely helpful especially when I had a problem with the TV in the room which was dealt with

Came in for lunch for Mothers Day and what a fabulous service by Aimee and Maisie 😊. Both a credit to your team Will defo be returning 👍

Warm, comfortable stay - exactly what I needed

My partner and I stayed here. We got charged £200 per hour for using the car park despite paying extra to use this service. I put in a review on trip advisor and the White Hart replied saying contact us separately. This then appears to people reading the review they will then sort any issues outside of this app. I did email them separately as requested and they never bothered to respond, compounding the poor customer service we had already received.

Polite and easy check in, room was clean warm and comfortable. Restaurant and bar looked warm and welcoming , all the staff we met were pleasant, ideal position for City centre, would definitely stay again

Check in was slow and rude...room had loose floor boards, no shower gel and toilet was faulty....