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4.2

Based on 1.575 opinions finded in 1 websites

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Nº 215 in 557 in Exeter

Score
OpinionsNoteGoogle1.5754.2

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Great service especially from Nigel

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Carl Nel . 2025-01-28

MORE AT Google

Popped in for a bite to eat and drinks 🥤 had an amazing meal severed promptly , friendly staff especially Nigel who was on the bar couldn't do enough for us

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Sue Mallett . 2025-01-27

MORE AT Google

The white hart is in a good location. Staff are always friendly, food & drinks are good. Decent size rooms with comfortable beds. Always a kettle & tea/coffee in them & at competitive price.

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Clive Priddice . 2025-01-27

MORE AT Google

Hidden gem in the city Lovey old tap bar and restaurant great friendly staff too

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Nigel Tidy . 2025-01-27

MORE AT Google

Just had a 3 day break at the White Hart and I feel I must leave a 5 Star review. The staff were fantastic with nothing to much trouble and so friendly, the room was lovely and the location perfect. We will definitely be coming back on a regular basis. Thanks again for a wonderful stay.

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Chris Illsley . 2025-01-24

MORE AT Google

Really lovely old pub,didn't stay in the hotel but the staff were friendly and helpful

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Trudy Clayton . 2025-01-20

MORE AT Google

Staff very nice and helpful. Room was nice. Makes a big difference to have easy parking in the city centre.

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Ian Gallehawk . 2025-01-14

MORE AT Google

I stay there on Friday night with my brother and sister. We had a really enjoyable stay and wouldn’t hesitate to stay again. Loved its quaintness, the restaurant, bar, comfy rooms and the staff were very friendly and polite. It was great to have on site parking and it was ideally located for the shopping centre. We would highly recommend it.

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Sue Hobbs . 2025-01-11

MORE AT Google

Seamless check in, room clean and quiet, pub food good and parking in central location

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Fiona Rook . 2025-01-09

MORE AT Google

2 double rooms for 1 night £84 + £5 for parking on New Year’s Day 2025 A good, clean hotel and right in the centre of Exeter. It has a good priced restaurant and a bar and a Wetherspoons over the road is a bonus too. Friendly staff and has on site parking for £5 Rooms are a little tired but clean and comfy and for the price an absolute bargain. I can definitely recommend staying here 100%

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Jason Ford . 2025-01-02

MORE AT Google

Had my works Christmas meal here. The service was extremely slow, food was OK but nothing special . The manager did give us a free bottle of wine because we had to wait so long. Wasn't even that busy in there . We were also charged different prices for the same drinks ... so watch out if your going here

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Tammy Cheetham . 2025-01-01

MORE AT Google

The Hotel/pub is well located in Exeter and also a reasonably priced place to stay until you consider the following. We stayed in room 24 which wasn't fit for occupation. The room fronts the main road, has a mattress that has broken springs and is permanently hot, even when the windows are open (in late November). See images to show the quality of the curtains and mattress. No wireless connectivity and when asked member of the hotel team said the service was ‘working perfectly fine’ (see image). Entry and exit from the hotel onto the street is via the courtyard where the smokers and vapours congregate so entry and exit from the hotel onto the street is not that pleasant when you have to walk through clouds of smoke being exhaled by those clustered in the space. No members of staff around on Sunday morning at check-out to discuss these issues. A very disappointing experience.

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Robert Andersen . 2024-12-31

MORE AT Google

We love it at the White Hart- perfectly positioned to enjoy the Quayside and the Town Centre. Wonderful staff, good rooms at a reasonable price. Who could ask for more?

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Bill Myers . 2024-12-31

MORE AT Google

It's clean The staff are friendly and helpful The food is good

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Mj Ebdell . 2024-12-28

MORE AT Google

Always a good spot to meet up with friends.

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Pieter Greyling . 2024-12-25

MORE AT Google

Fantastic food, great service, friendly staff, great rooms

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Graham Crosby . 2024-12-24

MORE AT Google

Excellent food, competitive prices Staff were all friendly, helpful and breakfast staff were so cheerful- especially “ mr Brittas”!

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Sharon hart . 2024-12-24

MORE AT Google

Lovely cosy room comfortable bed & cleaned when asked to a good standard. Sarah in the bar was fab ...very friendly and helpful, a people person. Will be looking to stay again next year .

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Deb Bond . 2024-12-18

MORE AT Google

Perfectly situated in the city centre with good value parking. All staff were very helpful and the food and service was very good,

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Rach Toms . 2024-12-12

MORE AT Google

We come to Exeter 2/3 times a year. And we stay at the White Hart. The staff are always helpful and the rooms are always clean and tidy. The top floor is always quiet, so if you are a light sleeper like me ask for that. Anything we needed has always been taken care of. It's so close to the centre of Exeter. £5 a day parking is perfect. We shall be back early next year.

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Anne Fisher . 2024-12-05

MORE AT Google

Second stay at the White Hart. It's a lovely quirky pub with a great atmosphere in the bars. Food is good, and reasonably priced, but a few more veggie options would be very much appreciated. Rooms are fairly basic, but clean and have all the essentials and bed was quite comfortable. Breakfast was excellent, although self service juice/coffee/toast would improve things from our perspective.

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Whisty . 2024-12-05

MORE AT Google

Always friendly staff, nice cosy clean rooms, easy parking, great breakfast choices. Also the historical building is lovely and interesting. We have stayed here twice before and will definitely be returning, our Daughter lives with her family in Exeter and it is ideally placed to visit her and go shopping in Exeter too.

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Christine Parry . 2024-12-04

MORE AT Google

An excellent stay especially as I was a solo female traveller close to town, cathedral and Quay a lovely location one downfall were there are stairs between the dining area but once I mastered them it was fine

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Linda Magner . 2024-11-27

MORE AT Google

Lovely hotel, great location. Friendly staff.

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Jo Brunsden . 2024-11-26

MORE AT Google

Great comms and welcome from the reception staff and throughout our 2 night stay. The food was excellent, plentiful, and good value. The room was really warm even given the weather outside. My only criticism and it's a personal and small one was just that and due to the safety/security catch i couldn't open the window wider. The car park is large. We will definitely be back.

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michael . 2024-11-26

MORE AT Google

Lovely place to stay for shopping in Exeter lovely friendly atmosphere lovely food great all round place

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Julie Rapson . 2024-11-26

MORE AT Google

Popped into the hotel today after Christmas shopping in town , we fancied a nice cool pint and roast lunch , brilliant choice I might add . Roast Beef was fantastic and perfectly cooked then washed down with a great pint of San Miguel. Service from reception Amy and then Louise and Max in the restaurant we’re friendly and professional. Thanks guys we certainly needed that today

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Hotel guest Travelers . 2024-11-24

MORE AT Google

Ideally and centrally situated for shops, Cathedral and Christmas market

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Glynis Meloy . 2024-11-24

MORE AT Google

Lovely place to stay, easy to find park and access. Staff were friendly, room was perfect for what we needed, comfy beds huge bathroom and very warm, glad the windows opened! Breakfast was hot and tasty. The bar across the way was very cute, lovely cup of tea in the afternoon. The only thing I noticed was our carpet could do with being renewed, quite thread bare in places, but to be expected with lots of guests! I’d certainly stay again and recommend. Short walk to the Christmas market and shops, perfect.

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kate bover . 2024-11-16

MORE AT Google

Stayed here for a couple of nights and it was perfect, the staff are amazing and make sure your stay is a good experience. We will definitely be back.

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Brian Warwick . 2024-07-02

MORE AT Google

Hard to believe this is a Marston's property. We didn't stay but had a drink in the bar and the whole place is filthy. Food underneath chairs that had gone hard it had been there so long and the seats we sat on had ground in grime. Looking up the stairs to the accommodation, the carpets are threadbare. I appreciate it's an old property and that's part of the charm but there's no excuse for dirt.

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Lesley . 2024-06-28

MORE AT Google

Good location, comfy beds..getting the room refreshed was abit of a mission. Would have been nice to have a friendlier reception

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Harj Virdi . 2024-04-02

MORE AT Google

Had a lovely visit and we're looked after by Katie. Great bubbly service. Will be back

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Dan Frost . 2024-03-30

MORE AT Google

Awesome!!!! :) Delicious Drinkies!!! :)

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Caroline Stone . 2024-03-27

MORE AT Google

I had an enjoyable stay here. The hotel reception and bar staff were excellent and the room quiet and clean. My friends and I enjoyed a well cooked and good priced meal ( though we did not knowthat the kitchen shut at 9pm, so we missed out on puddings). The breakfast was a bit disappointing. My friends were unable to get ordinary porridge the first day and they said the coffee was much too stong. On the second day a croissants arrived without butter or a knife which seemed strange. I was disappointed that toast was not included in the pre paid full English breakfast price. I ordered it as an extra: the first day it came with butter and jam, but the second morning it came just with butter. When I tried to pay for the toast at hotel reception on check out, they were unable to process the payment. So I was not charged the £1.50 for toast! Despite the rather poor breakfast service, we enjoyed our stay and would happily return.

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Elizabeth Skinner . 2024-03-21

MORE AT Google

Visited the white hart not long ago and Ryan on reception was just amazing made our stay the best will definitely be back

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Bailey Lewis . 2024-03-18

MORE AT Google

If it wasn’t for a random fire alarm going off for no reason at 1am and a next door resident having the TV so loud after 11pm I would have given it a better review. But the service and location was spot on for what I needed it to be. Worth a visit defo

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Soma Sports Massage . 2024-03-16

MORE AT Google

Gage who served us was very professional and good sense of humour.highly recommended.

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Christopher Ziemann . 2024-03-16

MORE AT Google

Great service staff extremely helpful especially when I had a problem with the TV in the room which was dealt with

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Garry Judge . 2024-03-12

MORE AT Google

Came in for lunch for Mothers Day and what a fabulous service by Aimee and Maisie 😊. Both a credit to your team Will defo be returning 👍

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Sally Kingdon . 2024-03-10

MORE AT Google

Warm, comfortable stay - exactly what I needed

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Steve Liddicott . 2024-03-09

MORE AT Google

My partner and I stayed here. We got charged £200 per hour for using the car park despite paying extra to use this service. I put in a review on trip advisor and the White Hart replied saying contact us separately. This then appears to people reading the review they will then sort any issues outside of this app. I did email them separately as requested and they never bothered to respond, compounding the poor customer service we had already received.

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Carole Handley-Smith . 2024-03-03

MORE AT Google

Polite and easy check in, room was clean warm and comfortable. Restaurant and bar looked warm and welcoming , all the staff we met were pleasant, ideal position for City centre, would definitely stay again

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Davy P . 2024-02-10

MORE AT Google

Check in was slow and rude...room had loose floor boards, no shower gel and toilet was faulty....

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Andy Woodstock . 2024-02-07

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