Leonardo Hotel Exeter - Formerly Jurys Inn in Exeter

A great location for city centre Exeter but Carly on the reception team was absolutely fabulous! Went above and beyond to make my stay comfortable. The only thing I’d recommend is to stock on some dental kits etc, as I’ve forgotten my toothbrush and sadly they’ve ran out of all dental kits when I was staying!

The room was tidy and the staff were really helpful.

The staff here are absolutely faultless! 5 star service, from check in to check out, bar staff, catering staff and the staff looking after our conference all superb, cleaning staff also were amazing. For a 4 star hotel the rooms are a basic 3 star, no biscuits, no individual toiletries, small beds and rooms. The food is very overpriced in the restaurant too, £8 for 6 little Haloumi fries is extortion for example. The complimentary lemon infused water and hot chocolate are very nice touches May I add. Breakfast was good, plentiful and fresh. Parking is easy. Location is great. Shame about the rooms but time and again where I travel nationwide I see so called 4 star hotels not living up to the smaller independent 3 stars. Well done staff and Merry Christmas!

Really nice hotel in Exeter city centre. It's a great location and handy. The place has good-sized rooms, which are clean and tidy. The bar and restaurant are both top-notch. The food was really nice. My biggest issue is that there isn't any free parking at the hotel.

We stayed here when our original hotel had been out of action due to snow and a power cut! Our room was comfortable and staff were very friendly welcoming, particularly Karen who was manning the bar single handedly due to staff shortages. She remained friendly, efficient and professional under pressure. Luckily Roy helped out later! Cosy and comfortable with good wine and delicious burgers. Thanks Karen

Well located, room was tired though. Good breakfast.

A beautiful hotel with amazing staff a pleasure to stay in and will definitely be back

The mattress needs a proper steam clean. I woke up half way through the night because of the very slight smell of urine (after the AC was off).

Thank you receptionist Sophia for perfect service!

The aircon randomly switched off overnight. As before the breakfast selection was rubbish: no apple juice, only a few pastries left (this was an hour before breakfast closing time), staff reluctant to bake any more. No mushrooms - some were fried for me, but why should I have to ask? The 'scrambled egg' looked like runny wall paper paste, and clearly was made from dried ingredients in a packet. The fried eggs were pale and tasteless. So in future, Brodies for breakfast!!

We were very satisfied. At that time the hotel was probably still called Jurys Inn

Very clean friendly staff enjoyed my stay will recommend to friends and family great location

Clean room, close to central Exeter. Only stayed for one night but no problems at all.

Me and two of my colleagues were the first to arrive to the buffet on day 2 of a course. By the time the educators made it to the buffet there was barely any food left ( same as day 1 by the way!). To my surprise, The catering lady points her finger at us saying that we filled our plates ! ( we did not take more than anyone took !! ) The course coordinator later came and apologised for this which I really appreciate. I wanted to highlight this as it was very insulting and inappropriate to assume that the food was finished because of us ! This encounter ruined the day and I will never set a foot inside this hotel ever again.

I was amazed to find a well located hotel, reasonably priced with great food and drink, and really busy in Exeter. A nice surprise indeed for just a stop to recharge energies. I am pleased I decided to book there.

Really nice, with good entertainment

We really enjoyed our stay at the Leonardo. The staff were very friendly and couldn't do enough to make us feel welcome. Shift manager, Karen is a real asset to your team. Good beer on tap in the bar too! Highly recommended if you're staying in Exeter!

Worst hotel in Exeter, by far. Stay at your own risk.

Certainly a lot for them to improve. The reception could be more welcome. When I walk into the room, the bed is not in the right place so I have to push it back and pillows are at the end of the bed: so the room is half-ready.

They were lovely sized rooms, and they were very clean. Beds are very comfortable and lovely clean white bedding. Staff were very helpful and very friendly and helpful. Ideal location to city centre . And a great bonus is that once the windows are closed, there is almost no noise coming through from the traffic

Great central location, clean and friendly staff

Really nice, clean hotel which is close to Exeter centre. The rooms are cosy and there is a decent buffet breakfast. The staff are really friendly especially Karen and Finn on the bar, they couldn’t do more for us. ⭐️