Based on 1.507 opinions finded in 1 websites
Based on 1.507 opinions finded in 1 websites
Nº 223 in 557 in Exeter
Opinions
Well located, room was tired though. Good breakfast.
mark belford . 2024-09-25
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A beautiful hotel with amazing staff a pleasure to stay in and will definitely be back
Max Rossiter . 2024-07-27
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Thank you receptionist Sophia for perfect service!
Ann-Sofie Eriksson Kindberg . 2024-07-26
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The mattress needs a proper steam clean. I woke up half way through the night because of the very slight smell of urine (after the AC was off).
Gus Kwong . 2024-07-26
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We were very satisfied. At that time the hotel was probably still called Jurys Inn
S. v.d.V. . 2024-07-24
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The aircon randomly switched off overnight. As before the breakfast selection was rubbish: no apple juice, only a few pastries left (this was an hour before breakfast closing time), staff reluctant to bake any more. No mushrooms - some were fried for me, but why should I have to ask? The 'scrambled egg' looked like runny wall paper paste, and clearly was made from dried ingredients in a packet. The fried eggs were pale and tasteless. So in future, Brodies for breakfast!!
Jason Scrutton . 2024-07-24
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Very clean friendly staff enjoyed my stay will recommend to friends and family great location
Christopher Jones . 2024-07-20
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Clean room, close to central Exeter. Only stayed for one night but no problems at all.
Timothy Eccles . 2024-07-17
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Me and two of my colleagues were the first to arrive to the buffet on day 2 of a course. By the time the educators made it to the buffet there was barely any food left ( same as day 1 by the way!). To my surprise, The catering lady points her finger at us saying that we filled our plates ! ( we did not take more than anyone took !! ) The course coordinator later came and apologised for this which I really appreciate. I wanted to highlight this as it was very insulting and inappropriate to assume that the food was finished because of us ! This encounter ruined the day and I will never set a foot inside this hotel ever again.
Sparky Teck . 2024-07-13
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I was amazed to find a well located hotel, reasonably priced with great food and drink, and really busy in Exeter. A nice surprise indeed for just a stop to recharge energies. I am pleased I decided to book there.
Pedro Longart . 2024-07-11
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Really nice, with good entertainment
Winnie Lou . 2024-04-27
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We really enjoyed our stay at the Leonardo. The staff were very friendly and couldn't do enough to make us feel welcome. Shift manager, Karen is a real asset to your team. Good beer on tap in the bar too! Highly recommended if you're staying in Exeter!
charlotte Barlow . 2024-04-06
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Worst hotel in Exeter, by far. Stay at your own risk.
Rotmee . 2024-04-05
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Certainly a lot for them to improve. The reception could be more welcome. When I walk into the room, the bed is not in the right place so I have to push it back and pillows are at the end of the bed: so the room is half-ready.
Michael Hsu . 2024-02-14
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They were lovely sized rooms, and they were very clean. Beds are very comfortable and lovely clean white bedding. Staff were very helpful and very friendly and helpful. Ideal location to city centre . And a great bonus is that once the windows are closed, there is almost no noise coming through from the traffic
bernadette rosenquest . 2024-02-06
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Great central location, clean and friendly staff
Pete Jaynes . 2024-01-31
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Really nice, clean hotel which is close to Exeter centre. The rooms are cosy and there is a decent buffet breakfast. The staff are really friendly especially Karen and Finn on the bar, they couldn’t do more for us. ⭐️
Aaron B . 2024-01-30
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489 Opinions
Lovely polite service Dog friendly extra attention for them Relaxed Nice coffee and bacon sandwich would definitely recommend
812 Opinions
I stayed at Hotel du Vin, Exeter for 4 nights in July 2023. Generally very good service. Parking is very tight at this establishment so parking spaces must be booked and paid for in advance of your stay at £15 per night. When I arrived, there was a sign with my name on it so I parked there and didn't use the car for the rest of my stay. Reception were very helpful on arrival and answered any questions I had. I had a Cosy Room at the back of the hotel which I was disappointed about as it was very small and cramped and you could still hear the traffic noise from round the corner. Breakfast in the Bistro was great. Very helpful staff. Lots of choice from the Country Table and Hot Breakfast choices. All staff were welcoming and knowledgeable regarding the menu, but at £19.95 per head this was not worth it but I had the free breakfast every day as part of my booking. The indoor/outdoor swimming pool was great. The indoor part had water jets, so a bit like a jacuzzi then the outdoor part, through the wall, was deep enough to swim in. This area also had a nice changing room with showers and lockers. BUT my real gripe was the cleaning of the rooms. I am a cleaner myself so I do understand. I thought there were some marks on the bathroom shelf so I spoke to an older lady about it and she came back to me and informed me something hot had been left on the side so these were probably burn marks. But unfortunately when it came to the bathroom sink drain hole, this was really dirty. This really is not acceptable for an establishment that charges these prices. I called into my room one day to find a young girl tidying up. She just grunted at me when I said hello. No conversation whatsoever. Despite these annoyances, I will be back as I enjoyed my stay and the bed was particularly comfortable and the hotel is centrally located in Exeter. UPDATE This is much improved on last year. This year I paid more for a larger room which was much more suited to the purpose. It overlooked the garden, had a huge bed with plenty of room round it. The cleaning was also much improved. I would always book a Classic Room in the future. It made all the difference. Also, the room was situated at the end of the building, so you didn't hear anyone snoring or banging about. PLEASE NOTE the parking is now £20.
661 Opinions
Lovely welcome this morning for a couple of tired cyclists. Been visiting here for years and highly recommended.