Tortilla Exeter in Exeter

Worst ever, especially the pink haired lady. She's rude and lazy. Don't work at a restaurant if you don't like serving customers. Doesn't know how to even operate the kiosks and wrap a burrito. Never visiting again.

What a gem! Tortilla Exeter is hands-down the best spot for delicious Mexican food. The vibe is fun and relaxed, and the service is outstanding. The staff made the experience even better—they were super attentive, always smiling, and suggested I try the barbacoa tacos. Great choice!

The food was great and the staff were very nice! Would come back again

Lena was superb. Very patient because my wife and I have never been there before.

The food and portion were amazing and the staff were lovely. The flavours were mouth watering.

Lovely yummy freah food, great service and value for money, will be coming back soon :)

Tortilla Exeter has such an amazing atmosphere—warm, inviting, and full of vibrant energy! The customer service was excellent, with Connor being the star of the show. He was so friendly and attentive, making great recommendations like their spicy chicken burrito bowl, which was bursting with flavor. Definitely coming back for more!

So happy with the service I received from Djefrey, food was amazing.

Exeter Tortilla has quickly become my favorite spot in town. From the moment you walk in, the vibe is laid-back but energetic, and the staff are incredibly friendly. Connor, in particular, stands out with his amazing customer service. He’s always ready with a smile and makes great recommendations. Love the atmosphere and the overall experience here!

I was in the restaurant and the food was incredibly delicious, the seasoning and flavour was top drawer. Shoutout to djefrey who did my order his service was class.

Excellent food, excellent service and an excellent atmosphere along with very passionate workers (specifically djefry)

The food was fine, but once we started eating (the only customers on a Sunday evening) the staff stood in the doorway only about three metres away and one smoked whilst the other vaped, which was awful, and which spoiled the food. They weren't very friendly, so we didn't want to say anything, but it was really unpleasant.

Really good experience, love being able to fully customise my burrito, will definitely return!

I was served with a smile by Djefry and Cj, felt very welcomed and the food was amazing!

This place is a wonderful restaurant, the food is great, good climate and great service. Especially from Djeffery and Gabriela. If I come back I will make sure to bring many friends here also

I went in last week and the food was incredible, the person working Djefrey was really kind and offered great service!

Staff were friendly and helpful, restaurant was clean and tidy

Went in for national burrito day today and whilst the wait was an hour all burritos were free! So much fun and a cool side quest in exeter lol. Food was bussin and staff were patient which was lovely. Will definitely be back for sure and recommend!

Asked for a salad bowl and got a burrito

Very helpful and polite staff. Service was fast and efficient. Food is excellent.

Guilty of what I call 'cattle culture'. Customers are merely givers of money, to he herded out as quickly as possible- only after taking their money of course. Tortilla would do well to remember that they have cheaper rivals (i.e Taco Bell) and that when paying over twice as much for the same product you do so for better food AND customer experience. I've been in three times. Twice I had the audacity to want to purchase food in Tortilla at a time when they were preparing food for online orders. Once I got told to wait quite bluntly and left after five minutes. Today, I and the other two customers waiting were rudely instructed to use the self service. When I asked to be served by a person (I direct you to my earlier remark about pay more = better service) I was told I can but this would delay. I am sorry troubling you with my custom. This place is emblematic of why getting food out of the house is increasingly not worth it: costly and a bad experience.

Connor was so friendly and welcoming and served us with a smile. The food was soo good

The food was good and at a good price

Delicious food and Connor’s hospitality was top 🔝.

Had an amazing dinner with 5star customer service by Connor.

Amazing experience here! Our visit to Tortilla was absolutely fantastic! From the moment we walked in, so while I don’t usually bother with reviews, I had to feed back about this. We were warmly welcomed by friendly and smiling staff. A special shoutout to the lovely blonde waitress in black shirt, who was welcoming, and not only provided excellent service but also recommended their special – Crispy Pork Belly with Candy Jalapeños Mayo. It was simply divine! Well balanced, with the crispy and tender pork belly, complemented by the jalapeño mayo! The staff were amazing! You don’t really expect that from a chain, but the passion about what they’re serving there was evident. It made us feel genuinely excited about trying some things we haven’t had before. We had a great conversation while our food was being prepared and the music and positive atmosphere just added to the charm of this place. We will definitely be coming back and highly recommend Tortilla to anyone looking for great food and top-notch service! Just wish we’d tried this place sooner.

usually perfect but this time both Large wraps were medium size and the Dip for the Tortilla chips was wrong!

I ordered 2 items... Only 1 arrived. First time ordering there, won't be doing that again

Ordered for delivery with Uber Eats. Food was picked up over half an hour after scheduled pick up time so was cold when arrived. Should have been made again.

amazing food, speedy delivery. only issue is we ordered 3 different burritos and none of them had any markings of which was which.

Very tasty but portion was small. I would double up!

Ordered through just eat. Food was a mess,nothing like the picture, couldn't even make out what was on the bottom and was swimming in a very runny Salsa. missing items and Beef had a massive bit of grissel/fat.just not appetising at all.

Staff were friendly. Food is always bang on here. Cleanliness was okay. Toilet was disgusting and the lock was broken….

Great food and excellent customer service !

Original expected delivery time kept changing until final delivery was made. Food was barely warm. Disappointed not with delivery but seemed to be delay at food being released for delivery

Enjoyed it. Nice place. Good food. Friendly staff.

The staff were very good. The choice of what to add was excellent. I was able to have a quite healthy meal. And it was large, in fact a bit too much for me.

Seriously impressive Burrito! Everyone should buy one as soon as possible.

it arrived quickly, but was cold, and they forgot our drinks.

Yummy food and we were eating within 20 minutes of ordering

Never been in to a Tortilla before but tried it today and wanted to leave a review because honestly, it was so good! Had the Beyond Steak! Will definitely be coming back. Tables were clean and the staff were really friendly!

SENT COMPLETLEY THE WRONG ORDER. VERY POOR. GOT TOLD TO TAKE UP WITH JUST EAT ROBOT

Delivery was over an hour late, food was cold. Tortilla chips were very salty. Probably won’t order again.

Food never arrived but they marked it as delivered, 3rd time this has happened from this restaurant

Not a very good experience this time, staff were rude and then gave me the wrong thing. When I said I didn't want that they just stared at me. Everything I asked for they couldn't seem to understand. I wanted a meal deal with chips or nachos and I was given a big bowl of nachos and then they said it wasn't in the meal deal. After all that the two staff members just stood there and stared my us making us feel uncomfortable 😐

Sent the wrong order that I can’t eat because of allergens, and I’m not able to be refunded for the entire thing so I’ve lost money

Closes 20 minutes before it says they will every day

Honestly I love this restaurant but today’s experience was the worst everything was finished from the food they haven’t replaced the finished items and I asked for chicken they gave me the last bits and it wasn’t enough and I paid full price they had no cheese sauce it was finished and they didn’t have chipotle mayo everything I asked for was finished I had to choose other options which I didn’t like very much

Lovely staff, great food. We would highly recommend

Decent burrito, though could have been tastier. Felt it was a bit one-note!

Super helpful and friendly staff and a well tasty burrito!

Since I ordered 2 different buritto, it would be a good ideea that at least one of them to be marked, so I can know which one is pork or beef. The rice in the burrito was also a bit hard and dried but it was eatable.

Very satisfactory food and environment 🥰, DJ was the one who welcomed us, he is a star was very polite and nice🌼 , definitely recommend this place

Top notch food quality. Never disappoints. The staff DJ is always welcoming.

Ordered food using Uber eats. Took one and half hours to arrive. Portion size tiny and items missing. No forks or napkins provided. Extremely disappointed with Tortilla Exeter won’t be returning.

Quite slow at serving. And not impressed by the young lad serving with his trousers slung under his backside so his boxers were on show!!!

Chelsea was amazing, Fantastic customer service and banging burrito!

Always delicious with lots of tasty elements and plenty of fresh flavours. Usually get the burrito bowl with lots of toppings. Most recently had a lovely visit with friends and was served by El who helped with our indecisiveness and dietary reqs and generally made the whole experience very friendly and welcoming. Will be back often!

5 stars Tortilla is an excellent spot for authentic and flavour-packed Mexican food! Their beef burrito is absolutely outstanding – perfectly seasoned, tender, and paired with fresh toppings that balance each bite. The portion size is generous, and the customisation options ensure you can tailor it to your liking. The staff are friendly and efficient, and the atmosphere is warm and inviting. If you’re craving Mexican food, Tortilla’s beef burrito is a must-try! TRUST ME!

best staff ever shout out the light skin guy chill af. food also amazing

incredible food i will definitely be coming back, thank you so much to the staff

Really good food, great sized portions and super helpful staff!

Popped in Saturday late afternoon to a filthy seating area, staff who are quite young and very clearly couldn’t care less and to top it off one kid did the salt bae cheese drop, it’s the most cringe things I’ve ever seen

Submitted an online order through UberEats and were bitterly disappointed. Around 5-6 items missing from wrap and barbacoa naked bowl and wrap was beef instead of chicken. Very problematic if you're halal or don't eat red meat etc. Would not order again. Have submitted online complaint through contact form and tried to ring the store, and left a message, but no one has got back to me so far! Disgusted

really good food great value nice venue and staff

Christmas quesadilla bundle was good, would order again. Service was top notch

Great food, service and vibes! 10/10 would burrito again ⭐️

The Naked Burrito at this restaurant is excellent—packed with fresh ingredients and full of flavor.

delivery person delivered it with a smile and greeting.

Great place, fast service, great atmosphere. Food is amazing and all customisable!

Amazing! Very tasty and very friendly and helpful staff!

The food was amazing, service was great and I enjoyed the atmosphere

Great vibe, felt really welcoming and up beat. Great customer service and great food. Thank you Hayley and Djefry. :)

Staff are really kind and burrito is one of the best ive ever had, definitley worth trying for yourself

Great food - very tasty. Loving the vegan options. Nice people serving.

Fantastic service, DJ and Hailey were really charming, food was delicious, definitely it Ely coming back for the student deals

it was over 2 hours late i’m not happy with the service and i was hardly informed of any changes. i like this restaurant but 2 hours late is ridiculous

took while to get clock kept changing

Love the place best burritos I’ve had outside of Mexico!!

Great food, good service, nice atmosphere

Amazing service, very fast and nice people

Great food we eat here everytime we visit Exeter shout out to Djefry was happy to help very attentive great staff clean and tidy venue good choice of food :)

Awesome food been coming here for years, perfect for any meal

Order never arrived and courier never responded.

The food arrived cold, none of the burritos were labelled. The cold drinks were stuffed in with the food making the food even colder.

great customer service especially from the guy with the eyebrow slit who served us three on the 1st nov between 4:30 and 5pm, very good employee.

Great staff working, food always fresh, so many options to chose from, staff helpful in deciding and helping out, they ask if you new to the place or not, if you new they run through what they have an options which is very useful for someone that may get overwhelmed or unsure on what they are looking at. I always come here and highly recommend. For the price, the food is worth it.

dude went to the furthest point across the city to make another delivery before arriving to us and the food was stone cold.

Really filling good food and good price!

Amazing fresh ingredients, best burrito ever

Absolutely amazing food & the best customer service by far.. Tom & Hayley were amazing today Seriously thank you, we will be back again for sure .

The burrito was nicely filled and they offer a nice discount for people such as students. The food is very nice and the staff were very kind and welcoming. The staff came and checked if we liked the good. I would recommend this place to any people. There are also helpful signs in case you are confused

Cannot ring anyone at just eat. All we need to do is call the driver to deliver the correct meal.

I’m a regular at tortilla Exeter and I’m never left disappointed - the food is always unreal , the staff are always so helpful and reminding of the ‘extra charges’ to save any confusion at checkout. I usually take out but I sat in today after having a busy day around the town. Djeffrey served me and he was a very happy, chatty young man - he suggested I try the new ranch hot sauce and it was bloody lovely!! He’s a credit to the store, and to customers! Keep up the good work Exeter Tortilla :)

One of the best places to eat in Exeter. Food is always top draw and the vibes are great. Great value especially for students.

Really chilled out, great music, unbelievably good food for great value, especially if you’re a student. Don’t feel like crap like after a MacDonald’s.

A lovely guy called DJ served us with a big smile! And the food was delicious!

It was very nice, but also very filling 👌

Ate burritos. You could choose your own toppings and they were delicious. The prices are fair. We dined on site. Ambiance was appropriate for fast food.

AJ and DJ did a really good service and really friendly and food was 10/10