Tortilla Exeter in Exeter

Ordered for delivery with Uber Eats. Food was picked up over half an hour after scheduled pick up time so was cold when arrived. Should have been made again.

Ordered through just eat. Food was a mess,nothing like the picture, couldn't even make out what was on the bottom and was swimming in a very runny Salsa. missing items and Beef had a massive bit of grissel/fat.just not appetising at all.

Staff were friendly. Food is always bang on here. Cleanliness was okay. Toilet was disgusting and the lock was broken….

Great food and excellent customer service !

Enjoyed it. Nice place. Good food. Friendly staff.

The staff were very good. The choice of what to add was excellent. I was able to have a quite healthy meal. And it was large, in fact a bit too much for me.

Seriously impressive Burrito! Everyone should buy one as soon as possible.

it arrived quickly, but was cold, and they forgot our drinks.

Yummy food and we were eating within 20 minutes of ordering

Never been in to a Tortilla before but tried it today and wanted to leave a review because honestly, it was so good! Had the Beyond Steak! Will definitely be coming back. Tables were clean and the staff were really friendly!

SENT COMPLETLEY THE WRONG ORDER. VERY POOR. GOT TOLD TO TAKE UP WITH JUST EAT ROBOT

Delivery was over an hour late, food was cold. Tortilla chips were very salty. Probably won’t order again.

Food never arrived but they marked it as delivered, 3rd time this has happened from this restaurant

Not a very good experience this time, staff were rude and then gave me the wrong thing. When I said I didn't want that they just stared at me. Everything I asked for they couldn't seem to understand. I wanted a meal deal with chips or nachos and I was given a big bowl of nachos and then they said it wasn't in the meal deal. After all that the two staff members just stood there and stared my us making us feel uncomfortable 😐

Sent the wrong order that I can’t eat because of allergens, and I’m not able to be refunded for the entire thing so I’ve lost money

Closes 20 minutes before it says they will every day

Honestly I love this restaurant but today’s experience was the worst everything was finished from the food they haven’t replaced the finished items and I asked for chicken they gave me the last bits and it wasn’t enough and I paid full price they had no cheese sauce it was finished and they didn’t have chipotle mayo everything I asked for was finished I had to choose other options which I didn’t like very much

Lovely staff, great food. We would highly recommend

Decent burrito, though could have been tastier. Felt it was a bit one-note!

Super helpful and friendly staff and a well tasty burrito!

Since I ordered 2 different buritto, it would be a good ideea that at least one of them to be marked, so I can know which one is pork or beef. The rice in the burrito was also a bit hard and dried but it was eatable.

Top notch food quality. Never disappoints. The staff DJ is always welcoming.

Very satisfactory food and environment 🥰, DJ was the one who welcomed us, he is a star was very polite and nice🌼 , definitely recommend this place

Ordered food using Uber eats. Took one and half hours to arrive. Portion size tiny and items missing. No forks or napkins provided. Extremely disappointed with Tortilla Exeter won’t be returning.

Quite slow at serving. And not impressed by the young lad serving with his trousers slung under his backside so his boxers were on show!!!

Chelsea was amazing, Fantastic customer service and banging burrito!

Always delicious with lots of tasty elements and plenty of fresh flavours. Usually get the burrito bowl with lots of toppings. Most recently had a lovely visit with friends and was served by El who helped with our indecisiveness and dietary reqs and generally made the whole experience very friendly and welcoming. Will be back often!

5 stars Tortilla is an excellent spot for authentic and flavour-packed Mexican food! Their beef burrito is absolutely outstanding – perfectly seasoned, tender, and paired with fresh toppings that balance each bite. The portion size is generous, and the customisation options ensure you can tailor it to your liking. The staff are friendly and efficient, and the atmosphere is warm and inviting. If you’re craving Mexican food, Tortilla’s beef burrito is a must-try! TRUST ME!

incredible food i will definitely be coming back, thank you so much to the staff

Really good food, great sized portions and super helpful staff!

best staff ever shout out the light skin guy chill af. food also amazing

Popped in Saturday late afternoon to a filthy seating area, staff who are quite young and very clearly couldn’t care less and to top it off one kid did the salt bae cheese drop, it’s the most cringe things I’ve ever seen

Submitted an online order through UberEats and were bitterly disappointed. Around 5-6 items missing from wrap and barbacoa naked bowl and wrap was beef instead of chicken. Very problematic if you're halal or don't eat red meat etc. Would not order again. Have submitted online complaint through contact form and tried to ring the store, and left a message, but no one has got back to me so far! Disgusted

really good food great value nice venue and staff

Christmas quesadilla bundle was good, would order again. Service was top notch

Great food, service and vibes! 10/10 would burrito again ⭐️

The food was amazing, service was great and I enjoyed the atmosphere

Amazing! Very tasty and very friendly and helpful staff!

Great place, fast service, great atmosphere. Food is amazing and all customisable!

The Naked Burrito at this restaurant is excellent—packed with fresh ingredients and full of flavor.

delivery person delivered it with a smile and greeting.

Staff are really kind and burrito is one of the best ive ever had, definitley worth trying for yourself

Great vibe, felt really welcoming and up beat. Great customer service and great food. Thank you Hayley and Djefry. :)

Great food - very tasty. Loving the vegan options. Nice people serving.

Fantastic service, DJ and Hailey were really charming, food was delicious, definitely it Ely coming back for the student deals

it was over 2 hours late i’m not happy with the service and i was hardly informed of any changes. i like this restaurant but 2 hours late is ridiculous

took while to get clock kept changing

Love the place best burritos I’ve had outside of Mexico!!

Great food, good service, nice atmosphere

Amazing service, very fast and nice people

Awesome food been coming here for years, perfect for any meal

Great food we eat here everytime we visit Exeter shout out to Djefry was happy to help very attentive great staff clean and tidy venue good choice of food :)

Order never arrived and courier never responded.

The food arrived cold, none of the burritos were labelled. The cold drinks were stuffed in with the food making the food even colder.

great customer service especially from the guy with the eyebrow slit who served us three on the 1st nov between 4:30 and 5pm, very good employee.

dude went to the furthest point across the city to make another delivery before arriving to us and the food was stone cold.

Great staff working, food always fresh, so many options to chose from, staff helpful in deciding and helping out, they ask if you new to the place or not, if you new they run through what they have an options which is very useful for someone that may get overwhelmed or unsure on what they are looking at. I always come here and highly recommend. For the price, the food is worth it.

Really filling good food and good price!

Amazing fresh ingredients, best burrito ever

Absolutely amazing food & the best customer service by far.. Tom & Hayley were amazing today Seriously thank you, we will be back again for sure .

The burrito was nicely filled and they offer a nice discount for people such as students. The food is very nice and the staff were very kind and welcoming. The staff came and checked if we liked the good. I would recommend this place to any people. There are also helpful signs in case you are confused

Cannot ring anyone at just eat. All we need to do is call the driver to deliver the correct meal.

Really chilled out, great music, unbelievably good food for great value, especially if you’re a student. Don’t feel like crap like after a MacDonald’s.

I’m a regular at tortilla Exeter and I’m never left disappointed - the food is always unreal , the staff are always so helpful and reminding of the ‘extra charges’ to save any confusion at checkout. I usually take out but I sat in today after having a busy day around the town. Djeffrey served me and he was a very happy, chatty young man - he suggested I try the new ranch hot sauce and it was bloody lovely!! He’s a credit to the store, and to customers! Keep up the good work Exeter Tortilla :)

One of the best places to eat in Exeter. Food is always top draw and the vibes are great. Great value especially for students.

A lovely guy called DJ served us with a big smile! And the food was delicious!

It was very nice, but also very filling 👌

Ate burritos. You could choose your own toppings and they were delicious. The prices are fair. We dined on site. Ambiance was appropriate for fast food.

AJ and DJ did a really good service and really friendly and food was 10/10

Great place to get a burrito. Nice selection of fillings

Always service with a smile and the good is very tasty.

cold soggy burrito. almost two hours for delivery.

Great spot, Portuguese guy behind the counter is awesome

Great staff but burrito was just rice in a tortilla, and little bit chicken. No salad no pickles, coriander etc.

Awesome service, Clay was super friendly!!

Great food and fantastic service from Djeffry. Very tasty and filling!

Ordered from here previously and usually so quick. Food arrived 90 mins late and cold. During wait time, we were unable to contact restaurant to cancel the order.

Late delivery, food was cold, disappointing

Authentic flavour and great value bundle but forgot the drink

food was cold and was definitely not the amount i ordered. i ordered a triple helping of chilli in a large box, it had loads of space and was mostly lettuce

El welcomed us in with a smile and and her service was second to none

It tasted good but it had gone cold

Delicious food and customer service from El was 5*

Food was very nice and service from El was also very good

Really good service from Ell, had a great attitude definitely needs promotion. Also nice tattoos

Bargain lunch! Had this while wandering the streets of Exeter. Great tasting and great value, even if I did add on a few bits 😀

The hot sauce is just very spicy but tastes borderline. The taco shelves are either limp or solid. Be sure to order the solid ones and the food falls out of the flaky ones. Otherwise everything tastes good. The store is very slow but extremely cheap.

They gave me the wrong food order.

Me and my wife really enjoyed the burrito bowls, the staff were really kind and friendly, El and jefry did an amazing job!!

I loved the burritos, and the new smash burrito.

Cold to the touch and fell apart before opening it

delvery agent was on time and well spoken.

Delivery stated 25-30 minutes however it took longer than 30 minutes. By the time the food had arrived it was also cold which was disappointing

10/10 experience, the boys serving me were lovely and the food bangs as always

Super good food, healthy and good portions!! Lovely staff!! Thanks so much!

Always great and good portions. Only had a smaller side one once but it was a trainee. New app rewards aren't as good as the old system which is a shame but nothing to the fault of the staff

Everything turned up cold not even warm just like it came out of a fridge its a sad day having to microwave everything proper put me off

The standards for this Tortilla have not been as good as the others. They tried to charge a medium size for a large despite me saying medium and the container was the medium size (they understood and changed it to medium but it’s a little odd). The staff put too much hot sauce which didn’t make it enjoyable and the portion sizes were smaller than other Tortillas I’ve visited in the UK.

Great food,fast And fabulous service! Will defo back again! Thank you Tom and El 🥰

Food was great and El was so polite, friendly and great to chat to!