Wheatsheaf Kirk Ella in East Riding of Yorkshire

Used to come to the wheatsheaf regularly, after ordering buttermilk chicken tenders served with spring onions and fresh chillies, that where also usually drizzled with a mix of bbq and mayo to then be met with Morrisons quality chicken strips with no chillies no spring onions and bbq and mayo in separate pots, disappointed to say the least, 11 pound for what looked like a plain kids meal but used to be one of the favourite dishes

I'm not sure what has happened to the Wheatsheaf over the last few months but, if it was a school, it would be in special measures. I met my son in there and couldn't get served in the lounge area and had to move around to the bar area in the hope of service. Once eventually served, we had a table booked for food. There seemed to be confusion in the restaurant area even though it was 5pm and quiet. We were guided to our seats and about 15 mins later a lady came over to tell us what wasn't available on the menu. She might have told us what was available! She then timidly admitted it would be at least an hour before any food arrived. She seemed embarrassed as people were arriving and immediately leaving. I could perhaps understand this chaos if it was busy, but it wasn't. We also left and won't return until we hear that things have improved significantly.

We booked a table for 7 people on their website and arrived 10 minutes early, no one to greet us and when someone appeared he told us to go through to the bar to find the supervisor. The supervisor was working the bar when we said we had a booking he left us stood in the bar and disappeared. One of our party came to get us to say the supervisor was getting our table. He didn’t ask any details he just put two tables together and told us that was our table. Once seated he asked about allergies, I told him I can’t eat pork and he said, ‘well that’s pretty much self explanatory on the menu, if I need any more details check the pub website’ ‘the server will be over soon to take your drinks order’ There was one server for the whole of the restaurant area, so waiting for service was a long time, we had to ask about our order, as we waited 45 minutes for it to arrive. We were told they only had one chef working! Majority of the food was lovely, we had main courses and desserts. The one thing we all agreed on was the server, Brooke was lovely, she was extremely busy, but answered all our questions, gave excellent service and never stopped smiling! The meal was for a special occasion and was disappointed that they obviously hadn’t got a table set for us even though I had pre-booked, the supervisor was rude and we will probably not return.

Limited selection available and over 1h wait for food. Wasn't even busy so can't understand the wait. Didn't want to wait that long with children getting hungry, so didn't stay. The young lady on the desk was lovely though and explained the issues straight away which was helpful.

Poor service food took a long time after ordering even though it was quiet. Food arrived well over cooked rates among the worst meals I've had. I now understand why it was so quiet I should have taken notice of the reviews I'd seen but was prepared to try it myself. Every day is a school day lesson learned.

Called for Sunday lunch. 1 hour 20 minutes wait for the food to arrive. No cauliflower cheese at 1pm. The food was very below standard. First and last visit. Not impressed at all

New kitchen staff no an hours wait and prices have risen marketedly. Our last visit here !

Popped in for food this evening to find out they were fully booked, thankfully the fantastic Oliver managed to squeeze us in as we are just visiting the area. We were here for 4 nights and visited the Wheatsheaf 3 times. Found it always busy, music playing, very clean inside and out with very comfortable seats. On top of that, lovely staff, nice drinks and yummy food, what else could you want when you fancy eating out.

We were not booked in until 2pm but I had got finished earlier than expected at the hairdressers across the road so arrive 20 minutes early. That wasn't a problem and we were shown to our table. There were two staff on duty that we saw and both were very pleasant and attentive. We didn't have to wait very long for the food and it was nice and hot and tasty. I had a 30%voucher off main meals so that was a bonus too.

What total shame but this pub has gone down hill and in a pretty fast time. Had Sunday dinner there today and bear in mind this WAS my go to place for a Sunder dinner and it was really poor. The service was poor at the bar and I was made to wait to order as staff walk passed and ignored me. Then no cutlery brought out until after the food. That’s the positives out the way. The food was awful and not at all cheap price, I had the trio of meats and I could not tell the difference between the pork and turkey then the beef was tough and all the meat was dry and tasteless, the gravy was watery I’d suggest it’s possibly instant. The meat isn’t a cooked roast like you would expect it’s clearly bought pre sliced meat as it’s wafer thin, like what you used to get in microwave meals in the 80’s. The veg was ok at best and the Yorkshire was flat as a pancake. All in all I would give the food a 2/10 when it was up until Christmas always a 8/10. Awful shame coz it’s my local and did used to eat regular. I’ll not be eating there again now. You can’t try and save money by making the food poor but still charge a high rate. £18 for a Sunday that poor. At least Dick Turpin wore a mask.

Booked for a party of seven a few weeks back to have an evening meal. Three of us arrived,ordered drinks which took around 20 minutes to arrive. Our other four of the party then arrived,ordered drinks that took approximately 45 minutes to arrive. We ordered food and were told because of a lot of bar meals being ordered the food would take around an hour. I had ordered the mixed grill,and after ten minutes was informed they had run out of chips. Ten minutes later a party of five sat on the table next to us and were told food would be a two hour wait! After ten minutes they got up and left. Shortly afterwards another table who had been obviously waiting also got up and left. Great we thought,we may get ours a bit faster now......no. After waiting over the hour, a young lad came over to our table and said the food would be a further 15 minute delay. When asked why we were told there was only one chef on.....so this contradicted the manager! Eventually the food arrived,minus one of our parties. The manager explained he was rushing and had dropped it onto the floor,so would have to redo it. By the time it arrived the other six of us had finished our meals. The steaks we had were awful,very chewy and full of gristle. Even the well done ones were very pink and underdone. Realizing we had been waiting now for at least one and half hours we were offered a table of free deserts,which never materialized. During the meal we had to ask bar staff to clear all the empty glasses from our table,we were offered no sauces when the food arrived also. We asked for the bill and were informed that because of the dropped meal it would be free. All in all a really bad experience which was a shame because we have been here previously and got fantastic service and food. If lack of kitchen staff was an issue why were we not called and informed of at least the wait we would have. Don't know what's happening at Wheatsheaf but it is not very good. As the last comment said,when the problems arise the young bar staff get sent out to passify the angry customers. I wouldn't mind but the place was almost empty. Which going by our personal experience,this will be a regular occurrence.

Really nice meal, nice friendly staff.

If you put on good produce, good service and reasonable prices, people will fill your venue. Sadly this was very poor.

Came on Saturday evening table booked. We had family visiting so was looking forward to coming back here as we had enjoyed it last summer. Well disappointed was an understatement hardly any mains to choose from apparently your delivery didn’t appear. The fact we had to wait near on an hour for our starters we should have gone then. Couldn’t fault the young waiting staff that was on was rushed off their feet. But it was unacceptable that when the food did appear it was cold. Honestly wouldn’t come back or recommend maybe they should look at who manages this place for it to go so downhill in such a short time

Arrived for reservation Saturday evening at 630pm. Was greeted by waitress that proceeded to tell us what food on menu is not available. 80% of food on menu not available. The excuse was delivery did not turn up. No one bothered to call us to give opportunity to cancel booking and go elsewhere. We had no choice but ate poor quality food consisting of starters and side dishes. The Manager was hidden and left it all to young waiting staff to take the flak. All customers started complaining. It took 55 minutes before our starters came. The quality was poor and evidence of heating, cooling, heating in microwave. Very poor. I recommend eating at far superior pub around the corner called Beech Tree. The pub owner replied below and lies, i timed the wait. And we waited 55 minutes for our first dish to come. Like I say, better going to Beech Tree, far more welcoming and professional.

So many things not on the menu! Nothing from the grill at all, no haloumi, no sausage, no pies and not even any rice! Not a lot left to choose from. We won’t be coming back! 🙁

The staff were lovely and friendly. We have a child with allergies and they were helpful with dishes we could have. The pub/restaurant was lovely and clean. Food was really nice and fresh.

From the moment we arrived we were made to feel as though our custom was not wanted. The manager asked if we had a reservation, we said no. His response was well I will see if we can fit you in. There was probably about 20 customers from when we arrived until we finished eating. Extremely disappointed with the way we were treated. He was rude, abrupt and arrogant. He obviously didn’t want to be there and didn’t give a damn about customer care. There was hardly any staff around to the point that other customers would go looking for someone to take their drink order. Again the attitude of the manager was appalling. We have visited many times, our time before this wasn’t good and we left feedback relating to this but thought we would give it another go, I’m afraid we won’t be back until a new management team Is brought in. Also my first and second food choices were not available. This is so disappointing and I feel that this pub will soon end up with very few customers and no chance of making it in a very competitive environment.

Great food and great after sales service by Oliver when I had an issue with a copy of my receipt. Thank you

Great food, great service. Was busy being Valentines, but staff were lovely

Food was good but service was slow. Nice atmosphere and will definitely visit again

Chicken tenders were flooded with barbecue sauce and cheese and bacon burger buns burned to a crisp and burgers very dry and over cooked burned chips greasy never seen triple cooked

Hadn't visited in a while, but they have a new menu up, so thought I'd give them another try. Food was excellent as always, and service time was very good, will be visiting again soon.

Family meal for 8, met by very abrupt man who eventually found us a seat even though we had booked and we were first in. Table service was fine for drinks but ordering was a bit if an ordeal. Ordering drinks at the bar, the same guy very abrupt again when asking for beer that wasn't on, even though the "taps" were lit up. 40 min wait for food even though we were first in. We had all ordered different things from menu and everyone left some food due to the poor quality. This has been a lovely pub in the past, and people do have bad days but needs a big change in attitude and quality if it's ever going to get back to where it once was

Went in last night, being a Saturday expected it to be busy.It was dead and had no atmosphere.Ran out of Hawkstone lager, Prosecco and goodness knows what else. Left after a pint.

Very friendly staff, comfortable, cosy surroundings and excellent food which is well presented and always hot, not lukewarm like some places. Can highly recommend.

Should be called Ranoutofmeatsheaf! Not sure what time you have to visit this place to actually try the Sunday Roast on a Sunday because the last 3 visits we've made on a Sunday - they've run out of them 🤷🏼 Was served our food and wasn't asked if we wanted any condiments so got our own! Wasn't offered a pudding when our plates were cleared, so sat for 10 minutes waiting to catch someones eye but the staff were nowhere to be seen and when staff did emerge, no one seems to want to make eye contact! Only managed to get the attention of the staff when I stood up and put my coat on and was promptly asked if I wanted the bill. Another disappointing experience unfortunately so won't be returning!

Absolutely amazing food. Service outstanding.saph and Peter are wonderfull housts.

Faulty Towers Boxing Day experience Table was booked for 5. No friendly greeting. Shown to table which was not set. Cutlery arrived eventually, 2 napkins and 4 knives and forks for 5. We had to ask several times for extra cutlery. No apology. No orange juice or Tonic water. We ordered some fish and chips and it took them 15 minutes to come back to us to say they had no fish. No interaction such as enjoy your meal, when the food was brought to our table. Food tasted OK but presentation poor. For £15.50 for a burger I would have expected a tiny bit of garnish. Would not go again EDIT following response from own̈er When we booked the table, we were not advised it was a special menu nor given the opportunity to pre order. Upon arrival you gave us the menu which included fish and chips. Surely at the time of ordering you should have informed us that it wasn't available????

Went for tea with a friend and ordered the homemade kebabs for £16 and chicken karaage for £7.50. I expected a decent portion but only one kebab on the plate with 5 pieces of halloumi and some onion and pepper served on a flatbread with some greek cheese and a very small bowl of cold chips !! The chicken karaage wasn't actually chicken karaage but a few very small pieces of chicken cooked to death and barely edible. Pint of lager £6.75 !! A very expensive low quality tea. My friend had to send his Hunters chicken back as the chicken was inedible and rock hard. I feel like an old man leaving reviews like this but the chef had one job !! £32 for my tea the bare minimum I expect is edible food. Don't think I'll be eating there again.

I booked for a group of friends so we could have a Christmas meal together. The whole process from beginning to end was a pleasant easy experience. The Christmas food menu was clear and easy to fill in with a good choice of meals. When booking the staff were friendly and very accommodating. There was a lovely atmosphere when we arrived and were well looked after all evening. The food was delicious and well prepared. All in all, we enjoyed a great evening!

Had a lovely time whilst catching up with friends. Sunday roast was delicious.

Excellence on all levels. My family and I organised a reunion at the Wheatsheaf, pretty much at the last minute. Oliie, one of the managers,organised all aspects of the booking without stress or confusion. All the food came out at the same time and it was enjoyed by all. My family and I will definitely recommend this great pub in the heart of Kirkelka. Great job, thanks again.

Cracking Sunday lunch. We had the trio of meats, with extra pigs in blankets and cauliflower cheese…beautifully cooked and came out in good time. Ollie was our server, and was an excellent host…couldn’t do enough for us. Highly recommend 👍

The young staff were really fantastic, helpful, fun and really made us feel welcome.

The sea bass I ordered was disgusting it was overcooked to the point it was burnt and I had to send it back. Also we were never offered the dessert menu!

Meant to write some words. Excellent beers, friendly staff, went out of their way to find an empty table for us to have a few beers. Have eaten here in the past and food was excellent.

Great meals for the three of us last night in the very busy restaurant, although the wait time was a bit too long the quality of the meals more than made up for it. The food was fantastic both maims and deserts, the best we have had for a long time.

Staff not sufficient they were chasing around as insufficient staff employed. Food was not the best, chips on the mixed grill were hollow with no potato inside of them, lots of scrappy chips... My wife's sirloin steak was very fatty and also not as large as my mixed grill steak 4oz steak and yet it was supposed to be an 8oz sirloin steak... Ordered 2 peppercorn sauces only one was brought, so I had to go back to the bar to request the second one which had been ordered. Dubious as to whether we would dine there again after this experience

Friendly staff, greeted on arrival. Quiz night was good fun, great atmosphere.

I cannot recommend this pub/restaurant highly enough book to avoid disappointment

Sunday roast is beautiful. did take 15 minutes stood at the bar to get served but was busy so can understand . great experience overall would recommend 👌

Lovely staff, great atmosphere, fabulous food! Would recommend!

Wait for food from ordering was a little long, but worth it. Tasted great. Staff were great. Plenty if parking spaces too. If I could make one recommendation it would be to switch the plant based burger to Beyond Burger

Really nice food and service from friendly and attentive staff. The manager young lady was especially nice. Not that the other staff weren't but we dealt mostly with her and she was very nice. Food was hot and tasty. The only thing I'd mention that was a slight negative was the room was a little cold so had to eat with our coats on.

In need of an update , peeling pain , mouldy walls in bar and toilets , lovely location , Much nicer outside than inside . Food below average First time I’ve sent food back , dry , tasteless, not what it said it was on the menu , the manager was very understanding and let me change my order to Something else but that was poor also Very pub chain food , not fresh My husband loved his choices, beautiful soup , I was disappointed with my food , wouldn’t go back sadly It was full of people , but sadly not for me

The place was cold, the majority of people were sat with coats on. There weren’t enough staff on for the number of diners so it was a long time before our order was taken and delivered. My wife had Gammon and the area that had been in contact with the griddle was burnt and tasted burnt. The chips were in need of resuscitation they were so pale. My chicken and mushroom pie was tasteless and the mashed potato needed gravy to make it palatable. The staff were very good but too few. We came because of a 30% voucher but the other vouchers went in the bin. Overall a disappointing experience.

Did not eat, so I can't comment on the food, but in the past, it was always good. Wainwright ale was excellent

Beautiful place to eat delicious food with very friendly and helpful staff x

Have not been for a while. Food service atmosphere was great. Will call back.

Ping ding frozen food, dont mind £18 mains if I got fresh food. Staff busy and manner not welcoming. Table dirty

Slow service but food was very nice

I was recommended The Wgeatsheaf by a client of mine so thought I'd try it out with my mum on our monthly day out after having our nails done in nearby Ferriby. The pub was quite busy which is always a good sign,we were greeted relatively quickly and handed over to a very pleasant waiter who escorted us to our table with menus. There was a good choice including a 2 or 3 course lunch menu but we went for a main meal off ghe regular menu,both choosing the Steak and Ale Pie with veg. It came very hot and feeling freshly cooked. A nice selection of veg and individual gravy jugs,very tasty it was too! I had downloaded a voucher fur 30% off mains meals which was a nice bonus! We will definitely return and recommend to others. We liked the outside space too,so will be a nice summer venue.

Ryan is an amazing manager and (speaking on behalf of the majority of regulars) we all wish he could stay as our full-time, permanent manager. He is so personable, kind and talkative and has some amazing ideas to take the pub to the next level! As always, Evie was amazing, and we all adore her! Thank you Ryan & Evie for making our Friday nights amazing! We’ll be back every week… and you know it! ;) xx

Great venue and fantastic service Visited for lunch and food was excellent. Family and dog friendly.

Warm welcome , very efficient , served by an extremely friendly, knowledgeable, young man with a great sense of humour.Although he was very busy, was efficient and attentive throughout the visit . The food was delicious. Many thanks and we look forward to seeing you again in the very near future.

There were three people in our party, one of whom has an intolerance to garlic. The staff were aware of this from the on-line booking details and quickly established which member of the group this was. They were very reassuring in their professional manner regarding this and answered any concerns quickly. We had the Sunday lunch, trio of roasts and roast turkey, all meals were very substantial and tasted amazing; we all particularly liked the red cabbage. A very enjoyable experience, we will return.

LOVE THIS LOCAL. OFFERS EVERYTHING FRO A GREAT SOCIAL NIGHT OUT. FRIDAYS ARE BUZZING.

The sticky chicken starters were fantastic, as was the smokey lasagna. Plus the staff were wonderful, especially Brook. Lovely atmosphere. Will be back:-)

Lola provided a lovely experience Monday night . Thankyou will see you again

Lovely pub with a good atmosphere. The service is great and the staff friendly, in particular the manager, Ollie. We ate at the restaurant recently and he was very courteous and checked in to see how our meal was. Highly recommend.

me and my friends went to the wheatsheaf for lunch and it was our first time going and after that it definitely isn’t going to be our last trip there, the waitress allie was absolutely amazing, nothing was to much for her and made our experience easy as possible, give her a pay rise 💰

Came in for some food, was greeted by Ryan and made us feel very welcome. would come again

Lovely food, Amelia was great and made sure we were happy with our service.

It was lovley. The ladies behind the bar were friendly and welcoming. Although we didn't eat the food looked delicious too.

Lovely place very pretty n cosy great food and service

Lovely visit and a grrat atmosphere.

The wheat sheaf is a beautiful pub and it has a lovely atmosphere. There was only one chef in the kitchen the day we visited due to illness. We did have to wait at least an hour for our meal which is why I scored it 4. We were with friends so we were kept busy chatting until the food came. All 4 meals were top quality and delicious. We all said it was worth the wait. We will be visiting again soon!

Super venue, nice staff, even though they were short handed and great value with the 30% off food

Very friendly service. Slight delay with food but this was explained upfront so not a problem. Food hot and tasty. Only slight criticism wine is very expensive at over 10 pound for a house wine is a bit over the top

Excellent food service and staff very polite and pleasant tret us excellent and I will recommend family and friends to go. Nothing was to much trouble for them thank you for the wonderful service and food. We had Sausage & mash and it was perfect

Great food with excellent service.

Staff are very friendly, efficient and attentive. Food was amazing, very high standard. Wheatsheaf has a lovely atmosphere, very welcoming, warm and cozy. Would definitely recommended this outstanding pub to anyone. Well done Wheatsheaf Kirkella 👍 xx

Great food, excellent customer service and even made an exception for one if our party members to have some of the food brought out early

Veggie Burger was average to say the least; in reality it was dry, tasteless, pasty and didnt really have much about it. I'd expect this standard of veggie burger in a cheap pub chain, certainly not worth the money paid. The 'Thai Slaw' was cabbage and sweet chilli sauce, bland and predictable, really was hoping for a minty, hot, coriander, limey, fish saucey sweet and sour coleslaw, not the kop out I received on the 'Veggie' burger. The chips - why oh why do you preseason them? There is no mention of this on the menu and some of us just don't want salt, or can't have for dietary requirements, and plying lots of salt on a toddlers meal certainly isn't healthy! Inform us at the point of sale, then we have the option to refuse, don't just take it for granted everyone, especially a 2 year old, require half the evaporated North Sea on our chips. On the plus side, my 27 year old had the chicken burger and he enjoyed it very much. Quick other point - wrap the knives and forks in the napkin, fill sauce bottles pre opening and don't just dump the condiments in the box provided, I know they're visual points, but they do make a difference to the presentation of your venue.

Good place for an enjoyable family meal

Found this gem of a dog friendly pub after physically reserving a table at The Star for 4 persons and 1 dog. When arrived and sat at the reserved table, we got told to leave as they don’t admit dogs 🤷🏼‍♀️

Wow, what a fantastic family friendly afternoon we had at the Wheatsheaf. Lots of entertainment for the kids and adults. The food was amazing and so were the cocktails. Hats off to all the staff who were excellent and extremely professional during a very busy charity day. We will definitely recommend, thank you for such a wonderful afternoon.

Great pub, well maintained Team are all very friendly and helpful. Andy is a legend. Ash was great. Food is fantastic and arrived quickly visited for the big Bank Holiday event! It was epic loads of activities for all ages and the entertainment was great.

Popped here with my wife and in-laws, had a few beers fish and chips, and a pudding very nice

Really good food. Excellent staff - friendly and attentive.

Pleasant lunch with family. Good food and service, look forward to returning.

Great service. Was shown to a lovely table by the window and had drinks order taken quickly. I asked if we could order food straight away as we had my son's school play afterwards. Food came promptly and was hot and delicious. We were able to pay the bill quickly too. A lovely experience, especially for my mother in law who hadn't been before. Thank you :-)

Went for lunch during kids summer holidays. Attentive staff, easy ordering via the qr code and fast food/drink service. Very impressed and will be back 👍

Brilliant local pub and restaurant. Love this place. Lunch menu superb value, food is brilliant and very consistent. We had the cauliflower wings for starters which are ace. Lovely team

Food was really good. Plenty of it.

Friendly pub serving great food and drinks

The food and service couldn't be faulted but we had a 45 minute wait from when we order, until the food arrived. Not acceptable in my opinion.

Excellent food, atmosphere and service. Will definitely be revisiting

Food service was a tad slow other than that ok.

Could not fault anything and the food was superb. We were told that the food would be 30 minutes as you were really busy and it arrived in 15 minutes!

A first visit with our family for birthday celebrations, a fantastic experience all around, will be back 100% well done

Beautiful belly pork melted in your mouth deserts amazing staff so lovely thank u

Nice pub, friendly and pleasant staff, plenty of dining space, varied food choices at reasonable prices. Food arrived after not too long a wait and was hot and very tasty. A very pleasant Sunday lunch / visit. Will certainly book again.

Good food ,waited over 30 minutes for main courses to arrive

Lovely food, served very promptly with a smile.

I have just got home from lunch today with family. A lovely young lady named Evie served us. She was very polite and attentive, making sure we were looked after. We all decided to have the Chicken and Chorizo Kebab; this was beautiful. The food is the best we have had in a pub for a long time and the prices were reasonable. The pub is beautiful inside, lovely decorated and with fairy lights making it a really pleasant place to eat. We will be returning soon.

Food was outstanding, loved the pub will be going again soon best value for money

No lighter lunch options, no sugar free drinks available. The food was hood and the staff friendly and helpful.

It's a nice place and the staff were great. Good food with a relaxed atmosphere.