Wetherspoons in City of London, Westminster

We visited on a very busy Saturday night - bouncers were quick to de-escalate a potential situation in a calm way which was great to see. Also barmaid Lucy needs a special mention for such great customer service!

My food arrived quickly after ordering in the app and the waitress was very friendly and returned to the table checking back in us after we received our food. Mum had ham egg and chips and I had the Steak which was done to perfection and I asked the waitress to compliment the chef on my steak as it was one of the best I’ve had for a long time . I know this is a chain but the customer service is very good here and we will be back again for sure

We went here for lunch on a Saturday afternoon. The table was ok and the service was fine but we were plagued by flies!

**beware, my 12 year daughter got chatted up by a 45 year old man and then we got racially abused. No-one helped us and one manger was laughing. Can't believe this establishment allows this type of behaviours. Do not go there.

Can I say that everytime I come in here Julie works her socks off. She shows how it's done and always with a smile x

The standards for this Wetherspoons are beyond awful, I have only ever been once and it has put me off for life. Visually, this pub is a function hall with a bar, nothing more, apart from gambling machines scattered all over. I ordered a burger and got given less than I would have got in a maccies happy meal. The burger was drier than the Sahara, no cheese and almost no sauce. The buns may well have been the two ends of a load of bread. This was served with a unflattering amount of chips. My friend ordered the sausage and mash, the mash was solid and inedible. The staff were quick to offer a refund once we mentioned the food to them, which suggests that this is not a rare occurrence. We were at the pub for about an hour and not once did the staff come to check on us or clear the plates from our table after we requested a refund. I have visited many Wetherspoons all around London, I will not be returning to this one if I ever go to Chelmsford again. I was amazed that the pub had so many customers, until one of them picked up an unattended plate and started digging in. I work in a pub in Camden so I have a fairly good idea on how everything works, unfortunately I have not a single good comment apart from the huge primark opposite

The staff are great: polite, hard working and under appreciated, but I was dragged to the Wetherspoons by a friend and reminded why I can’t stand this chain of pubs.

Quick meal in here, we normally use the app the order but it was saying a lot of food was out or stock but when asked the staff behind bar they had it in so ordered at the bar. Great food and service

American cheese burger arrived with nothing on just 2 dry patties NO CHEESE - Tuna & cheese panini arrived with NO CHEESE - no garnish at all just bland food missing items - very very low food standards in this place we will not eat here again only good for a cheap drink could also do with a refurb.

I went to the Ivory Peg a couple of weeks ago for breakfast. The tables were clean in what was a busy period which always resonates with me; I can't stand going in to a pub with dirty tables. The bar area was also clean and tidy. I ordered my breakfast and the poached eggs were absolutely perfect. At most Wetherspoons, the eggs are hard so I was really happy. The food was delivered within minutes of ordering and was at the right temperature. AND the toilets were clean and tidy. I would definitely visit here again. Keep up the good work!

Absolutely dreadful. It was freezing cold in there and I never feel the cold normally. Our food came out very quickly and the staff were very efficient. Unfortunately, my chicken was so dried out and hard I couldn’t even get my knife through it. I tried to carry on but eventually had to say something. The young lady was very apologetic and came back with another piece of chicken that had been microwaved. Along with the cheapest possible brand of peas that were like bullets, it actually put me off food. It upset my stomach.

We visited here Saturday afternoon for lunch and a few drinks. The food and service was good. Bit messy in parts but generally ok.

What a shame that Essex's county town should have such a poor example of a Wetherspoons. On our most recent visit the pub was once again packed but understaffed, leading to long waits and filthy tables. After only one of our 2 beers turned up (after 30 minutes) we had to ask ourselves about the other one only to find out that it, and apparently every other cask beer in the place, was off - and this during a beer festival! It's far from the first time we have had problems with advertised beers not being available here. The whole place is loud, echoing chamber too and not somewhere to pick for a relaxing pint. 2 stars instead of one because the food was OK and every member of staff we dealt with was doing their best under trying circumstances.

I am perplexed as to why this Wetherspoons has been put under the category "Quick Bites". Let me tell you that there is absolutely nothing quick about this place. When we ordered our 3 meals and 3 soft drinks today (from our sticky table that had not been cleared of its previous occupant's plates) it said on the app that there was a 22 minute wait for food and 15 for drinks. That's fine, we were happy with that. However... in reality the food came after 55 minutes and the drinks after 58. Three soft drinks, 58 minutes!!!!! We did ask where our order was after 40 minutes and was told that they were going as fast as they could! Pardon me for being so unreasonable! I realise there may be staff shortages or other reasons for food delay but I do think the app should reflect the true wait time, not one plucked from thin air. Give people a chance to decide whether they want to wait that long but definitely don't make them wait nearly an hour for 3 cokes! The food when it arrived was good pub grub and good value. Would have got more than 2 stars if it were judged on that alone.

Went to ivory peg today. Ordered two pizzas. After 45 min ask if pizzas would be much longer. Another waiter said sorry we have run out pizza dough. Asked what you like instead. The bar person who look are order said that's £4 something, he said he sent someone to are table and no one was there. We didn't leave the table. I asked to see manager, he said he was and to get out time was about 2 - 15

Went on Tuesday eve, no steaks, so had a burger & chips & salad,when i looked at the burger there were a tiny bit of lettuce, no tomato or onion!! also in the salad no onion!! How things have changed & they have the nerve...

Please ignore some of the more recent posts. My group and I had superb hospitality in The Ivory Peg. We were in Chelmsford to watch an evening cricket match and popped in for a few beers and something to eat. The Ruddles was on sale...

Just don't bother Cold food Wrong orders Only one member of staff who actually gives a small Fu🙁k And don't even get me started on the other customers

Surely the shabbiest pub in Chelmsford …. Maybe Essex? Come on Tim get the builders in …. Don’t open new pubs, do something about this pub in our County Town …. It’s currently a disgrace to your operation.

I have come here a few times and they never have what I want to order. I don’t see why they bother having menus. They are always understaffed and I have several times had to sit there hungry while the rest of the people I...

Waited 30 minutes for my ultimate burger and when I went to the bar to ask for a status, I was told it would be another 10 minutes with a nonchalant response and apology. By the time the food arrived, I received no apology with...

We visited here on a Saturday afternoon. Had to wait over 40 mins for food and when we got it, it was cold! We chased up the order, no apology but was told that's just the way it is, whatever thats supposed to mean? This...

Popped in for lunch. Waitresses dumped plates, not asking if you want anything else etc Food was overcooked. Shift leader was being rude to a customer. Then again rude to another customer. Please dont even try justify the way you spoke, you are plain rude...

... Came back today as had another meeting needless to say the young blonde woman Tilly who served me was very helpful as I asked for hop House no joy and Bierra Moretti on pump.She offered me an old Rosie after discussion and I couldn't...

The toilets at the Ivory Peg are reminiscent of the toilets in the iconic film “Trainspotting” I would go as far to say they are a little cleaner then the one’s in this pub. I do not think they have heard of locks for the...

If I could give this bunch of jokers 0 stars I would. Ordered fish & chips and a pint at 5.20pm got my pint at 5.25pm - I approached a staff member at 5.55pm to enquire about the food. Staff member came over 5 mins...

Ordered food for 3 people, none of which was available. I was asked if I wanted an extra portion of chips which I declined. They arrived first and was cold. Ham, eggs and chips were OK, scampi and chips were OK but the hamburger was...

had breakfast in hear a few weeks ago just couldnt believe the experience run out of eggs at 9.30 am ( just go next door to ms } manager just sat on the stool all the time i was there also very scruffy looking you...

I visited The Ivory Peg, Chelmsford on the 29th October 2021. I was accompanied by 3 other guests. I appreciate that one of our party was refused a drink but still let in to the venue but I was in a sober state to be...

This pub hasn't had a facelift since Iv'e lived in Chelmsford .... and that's 40 +years ..... or at least it's been minimal to the point I havn't noticed. Carpets are ucky and toilets in keeping with the carpets Same good deals on drink and...

I eat in numerous Wetherspoon’. Here I had small fish and chips. About half the usual quantity of chips, no tartare sauce, not even a segment of lemon. This is not an establishment I shall visit again.

How can you run a business when you have no staff to cook the breakfasts ? 3rd time in a matter of weeks I've been in at 8.30 am before I start work in town to be told sorry we have no staff or chefs...

My wife always moans when I drag her to Wetherspoons for breakfast. Today she had good cause! How do they run out of eggs by 9.30 am? Breakfasts ordered minus the eggs and still charged full price. Food arrived with no sausages?!! Sent back then...

Came for breakfast no eggs, no hot chocolate..... no smiley staff Order still wrong nice to know some things never changeb

Very disappointing, no one at the door explaining the procedure - we were left standing at the door - wondering if we were to find our own seats or would be shown to a seat. A customer called across to say we could sit anywhere....

Yo man not gonna lie this place is BUZZING FAM not even lying got like bear cocktails and fried food init

Honestly this is the worst spoons Iv ever been to, no COVID awareness at all, tables left dirty for a long time, drinks given to you on a tray that hasn’t been wiped, never saw any touch points being cleaned.... table service? Ha well that’s...

This is the second time we have visited in the last two months. We're always willing to give someone a second try but, in this case, really wished we hadn't. We ordered two different cooked breakfasts, both of which had cold items on the plate....

Been here twice now, awful service, meals were missing sauces and instead of asking what we wanted instead, they chuck the food down and try get away without mentioning anything, ice in the drinks was pretty much melted so drinks became watery really quickly.

I have used many of the wetherspoons places around the country. Being an executive chef, I like using them because they are meant too be uniformed so you should get the same thing in everyone. The thing is your meant to, but not here. It's...

Large brekkie was OK, cooked well but never the best of ingredients - which you expect with the price. Cooked well, delivered promptly. Staff were also pretty good. Unlimited coffee for a quid is very good They are trying with social distancing but I guess...

Came in with my friends to have late lunch and we wanted the windows shut as it was a bit chilly lady come over and shut them for us we then later on got our food and as we were eating a wasp was trying...

Sat waiting for 31 minutes using the app as suggested for 3 bottles of beer .... no tables wiped down and people just shuffling from table to table ...Barely any presence from the floor team ... shocking really I don’t know how they would pass...

Was having a drink with a mate this evening,it got very noisy as a big group came in shouting swearing no social distancing, 2 of the group spilled there drinks on the table so they thought they would lick the table bloody disgusting manager saw...

For the second Friday in a row 10th & 17th July no food was available at 10am. I was meeting with 5 others both times. Seriously what is the point in visiting this place. Never again.

Clientele a lot to be desired; furnishings NOT up to much and I certainly WOULDN'T reccommend it and I WON'T be going in there again or any other wetherspoon after the way Tim Martin treated his staff during the lockdown!!!!

I visited the Ivory Peg for a quick meal and a pint. The meal deal meant two of us were fed and had a drink for about £15. Awesome! While we were there an older couple came in. There were at least a dozen empty...

Popped in for lunch while put shopping. Staff polite and friendly food to a very good standard nothing not to like.

1.50 a pint is cheap but when the pint is so poor it is undrinkable it is still just money wasted, children running around and the stench of poor coffee and badly cooked food fills the air

Came in for a late bite to eat, used the app to order. Drinks took almost 15 minutes to arrive, and an apology was made. Food 30 minutes which was OK. My wife's ham egg and chips were all the same temperature, cold. After I...

Visited here with family on a Saturday afternoon. Used the app to order food and drink. Service was a little slow but the food was fine. The beer tasted flat and a bit watery though! One of the toilet cubicles doors was hanging off it's...

Visited week before Christmas. Food good and staff friendly but not enough of them. Tables not cleared whole time we were there and delay in getting drinks ordered through the app. Disabled toilet out of order (and still not working the next week)making pub a...

I like Wetherspoons and feel that they are doing all they can to give good value to their clientele. This pub was unlike most of the chain in that it was purpose built unlike most Wetherspoons which are buildings taken over and renovated. Like banks,...

I'm a regular for breakfast. Staff great, but no poached eggs almost every day! No brown bread 3 days running! Sent an email to ask why, no response

Stopped off for a spot of afternoon lunch. Location Easy to find in the central sector of the town Decor Large spacious open plan eating area Food Burgees were nice especially the drive thru burger. Service Used the app to order, service was prompt and...

I am normally a great lover of wetherspoons because its normally great value for money. But on this occasion it was very poor. I ordered a mix grill and my partner had lasagna. The meal came fairly quick my partner said hers was only just...

This is a typical Wetherspoons. Great value for money and nice food. What stood out on my last few visits is the friendly Julie. Always cleaning tables with a nice smile and time to say hello.

Two gin and tonics and cheesy chips all for a tenner ! Great value for money. We call in every time we are in Chelmsford. Gillian and Alan

Went in tonight after a meal, ordered a round of drinks on the App. After 25 minutes drinks had not arrived, when I want to enquire, a barmaid snapped at me and said " Its not my fault we are taking a ling time us...

I asked the “red head” manageress TWICE to switch to ITV channel perfectly nicely so I could watch the rugby World Cup (it was showing a Sunday morning chat show that no one was watching), and was told “I don’t think I have that channel”...

In terms on whetherspoons the Ivory peg is average.. doesn’t feel the cleanest or best run. Food was good and hot. As always however value for money

Six of us met up here for a pre cricket drink and meal, and it is an ideal location. The various ales at £1-99 a pint were top quality and am amazing price. Two pints for a fiver, that can't be bad! The burgers and...

A nice trip out and a value place to eat and drink close by. But spoilt by the app saying some food items not available when dthey continued to be served to others for over 1/2hour.Dec Then. Because one person ordered the 3 starters as...

Since the new manager start the place has gone down the toilet, a rude and obnoxious individual. Demoted from another branch, didn’t get on with the area manger supposedly.

My poor old Dad and his 90 year old inlaws were treated abominably in this establishment. He couldn't leave as it had taken so long to settle the seniors in. The duty manager woman has obvously let the power of this great appointment go to...

This is by far my new favourite place in Chelmo when it comes to veggie breakfasts. Firstly, it's hugely refreshing to have veggie sausages cooked properly; many restaurants don't bother browning them up and they often come out pale and unappetising to the eye. But...

We called in for a Christmas meal in December last year late on a Sunday afternoon as we weren't able to find anywhere else at the time where you didn't have to book in advance. We were both pleasantly surprised by the food, obviously nothing...

after reading some of the previous reviews we were not sure about having a meal -- it was steak club day , so we gave it a try. no worries ! --- our order was taken with very little waiting , we found a good...

Terrible customer service! Asked the barmaid for the key to the disabled toilet, she said "yeah give me a minute" went to the opposite end of the bar and proceeded to have a very funny (lots of laughter) conversation with the other barmaid!!! Then served...

First visit for a couple of years experience was better than average spoons no fish but other food we tried was good value as was the real ale Only quibble very little room between tables

The two bald wastemen were horrible, very outspoken and rude. The bar staff were borderline vindictive and outright crude with their language. I would appreciate the firing of all. Also please start selling Estrella. Thanks, Phillip Davis. Send all complaints to adjudicated attorney John Davies

Arrogant blonde manager. Went out to relax and only got mistreated. Apparently you cannot make any complaint in this pub. Watch out for the drinks, make sure they are being properly made.

Being a Weatherspoons you don’t expect gourmet food so don’t get your hopes up. Ordered the steak but it was overdone. Chips were too crispy and the plate was frozen. No check back from the staff but it was cheap.

Had to clear our own table as no one came near. And despite being nowhere near a door there was a cool breeze from somewhere, was the air conditioning set to cool? Not exactly what you want on a cold day. Dispointed to discover there...

love this little gem food great and atmosphere great and the food always good and at good value. The have curry days burger day and steak and fish days well worth it

Staff didn't seem to want to notice me & my daughter when it wasn't busy & continually served people who came in later. I go to Wetherspoons quite a bit & you have to put up with certain things but this was unacceptable.

We visited yesterday and very disappointed.I used the app to order food which was all fine but also found a lot of the drinks behind the bar had sold out along with some of the food on the menu. The overall cleanliness of the pub...

Had run out of most of the drinks. Very disappointing when they’ve run out of most the spirits. Cant make pitchers as they haven’t got the right vodka. Not allowed straws so they’ve probably run out of those too. For a spoons I found this...

We like this pub and we enjoyed the breakfast we had on the 30th of December, what was a bit annoying, only one coffee machine working and the other coffee machine was was full of coffee grinds and we had to wait a good five...

The Wetherspoons formula provides food and drink at reasonable prices. It'll never please the gourmets but you know what you'll be getting. Our visit was an old colleagues' reunion and we each sunk four pints of cask ale at prices less than half the average...

Food was delicious. Steak cooked to perfection!!very fast device too. Great atmosphere and nice and warm

Food came out very quickly. I had steak with chips and peas which included a drink. All for under £9. Great price, kind staff and friendly atmosphere. Would deffinatly recommend and visit again.

Have been to many of the Witherspoon establishments around the country. I can clearly say that this really is the worst!. Cleanliness was terrible. Yes you can expect done debris in the carpet but this one was covered and the carpet was filthy!. I always...

Don't bother. And if you do, don't expect much. The staff do their best, but it really isn't a great place. Unless you fancy a pre-breakfast pint.

Visited the Ivory Peg and once again the beers were exceptional. Recommended for food and drinks. Will be back.

Really lovely pub with great food! All the staff were very friendly , with a special mention for Abbie, who was extremely friendly all evening :) will definitely be coming back soon!!!!!

Pleasant staff. good service. enjoyable breakfast .a lot of men drinking beer in here at about 9 ..not sure if I would bring a younger family this time of day. Also toilets badly in need of refurb and a damn good clean.

Had a day out to Chelmsford with the parents so as they like to do, we ended up at the Wetherspoons. Arrived just before midday and it was very busy. Found a table by the window and proceeded to choose our meal. I had the...

excellent start to the day with a full breakfast plus unlimited coffee for a fiver. excellent service from the young ladies who must walk some miles each day serving the food. regular visitor now before i start work well done

My wife and I called in to this place today for a spot of lunch while out shopping. Bad decision. We just about managed to find a table, but had to wipe it down ourselves, no sign of anyone bothering to come and clean it...

Me and my family have been to eat in Weatherspoons a few times and the service is normally very good but for some reason today the service was appalling. There were 4 of us dining and 3 of our orders came out on time and...

Fast food service very polite staff enjoyed! Came in ordered 10 minutes later food is here very quick service 10/10!

Drinks very cheap! Bottle of prosecco £9.99 ! Ask for a voucher book lots of deals to be had! Very busy all afternoon and into evening! 2 pints less than a fiver 😄 will be back

Went with family, great value double gin and free mixers, fantastic garlic cheesey bread one of the best i have tasted, absolutely delish, also had ham and cheese panini with chips and another one with salad, no complaints at all, would definetly return

Not the best spoons I've visited in terms of layout and interior. Staff could be a bit more merry. But I'm a ducker for the pitchers!

Amazing place and best staff would 100% reccomend, good location close to all the clubs, brilliant bestever

Staff are friendly and food is great quality and good value for money. Would defo go back!! Chilled environment too

Great service always had a smile. Food was delicious. Evan though was quiete busy the resturant was still clean and always was polite.

The food is great, and the staff are very nice to. Even tho they have a lot to do they still manage to be friendly and helpful.

Visited after a shopping trip with my husband and two young children, the whole place was disgusting, tables full of glasses, food all over the floor, leaking ceiling with ice buckets to catch the water, toilets are horrendous, groups swearing loudly at the bar... not...