Westway Bar & Kitchen in Ealing

The Restaurant area is comparatively large with tables well-spaced out. There is a full length, ceiling-to-floor, glass wall at the back, allowing plenty of natural light by day. A perfect setting to start with… Having ordered chicken satay skewers, as starter, it was disappointing to get very thin pieces of chicken on wooden skewers. It was served with exceedingly dilute something that passed for satay sauce, having no flavour of peanuts at all. On enquiring I understood this whole item came out of a packet! That explained the pedestrian quality. For entrée I ordered chicken tikka curry which, according to the description on the menu. should have consisted of roasted, marinated chicken chunks in a mild spiced sauce, served with basmati rice, naan and poppadum. When it was brought to the table, the curry was exceedingly hot, as if it had just been taken out of the microwave. And indeed, when I asked, it was admitted that the curry too was brought from elsewhere and just heated up. The naan was soggy and very unlike what a naan should be. Big disappointment that no real cooking happens in their kitchen! Not even sure if they actually employ a chef… So, one suggestion would be that this place should properly be renamed Westway Microwave Kitchen!

I've visited this restaurant for dinner with my family and we absolutely enjoyed it. The staff is very friendly and the food is a absolute delight. Variety on the menu is more to fulfill one's requirements. The prices are affordable compare to other places arround with the ambience, service and good food. Definitely a place to visit for any occasion.

Este es el restaurante interno de Park Plaza Park Royal (que se revisa por separado aquí) aunque está abierto para no residentes. Cené aquí en dos noches tempranas mientras un huésped en el hotel. Ha estado abierto un par de años y, desafortunadamente, la propuesta para comer ha disminuido constantemente. Comenzó brillantemente, con un menú vibrante, platos de excelente sabor (especialmente la variedad de tartas) y una excelente relación calidad-precio. Entonces, tal vez como resultado del cambio de chefs y / o del departamento de finanzas que dirige el programa para aumentar el GP, el menú cambió y la calidad bajó. El menú es relativamente corto con platos clásicos británicos, como pescado y papas fritas, carne y hamburguesas, además de algunos platos de pasta y pizza. Nada extravagante, pero en sí está bien, ya que el menú ofrece platos confiables que atraerán a la mayoría de las personas. Por la razón que sea, la variedad de tartas, que se han ampliado anteriormente, ahora se ha reducido a solo una que es una pena, ya que eran muy sabrosas y una auténtica USP para comer aquí. Como escribí en mi crítica anterior, sentí que el restaurante había perdido su camino, con los platos bastante insípidos y poco atractivos, como si la cocina simplemente siguiera los movimientos en lugar de ser apasionada por servir una comida excelente. De acuerdo, no es un buen restaurante, pero eso no significa que no haga un esfuerzo por servir a sus clientes. Esta vez, había disminuido aún más. Para empezar, una serie de platos no estaban disponibles, incluidas todas las pizzas. Esta omisión continuó durante la segunda noche, lo que sugiere que las bases de las pizzas se entregan, ya que no se necesita mucho para recuperar un poco más si se agotó el servicio de la noche anterior. En la segunda noche, no hubo batatas fritas. Dado que los había comido la noche anterior en un poco concurrido servicio de domingo por la noche, esto sugiere un bajo stock y / o un mal ordenamiento. En términos simples, si te has quedado sin papas fritas para el lunes, has tenido tus fichas. El primer plato de kebab de pollo no estaba sazonado y carecía de sabor, aparte del pollo y los pimientos a la parrilla. No hubo evidencia de marinado o intento de agregar sabor al plato, idealmente con un poco de chile o cualquier otro calor, para compensar el chapuzón de raita. Peor aún fue que el pollo no estaba cocinado y tuve que devolverlo. Estoy bien con cordero rosado o rosado y como mi bistec raro, pero dibuje la línea en el pollo gris en medio de los trozos en el pincho. Eso es un evento 'nunca': nunca debería ocurrir en una cocina profesional. Era evidente al mirar los kebabs que no estaban lo suficientemente cocinados, así que no tengo idea de por qué se les permitió dejar el pase. Ambos servidores se disculparon y se eliminó de mi factura, lo cual está bien como disculpa, pero no justifica que esto suceda en primer lugar. La costilla corta de carne de res del plato principal estuvo bien la primera noche, pero se cocinó demasiado la segunda noche, hasta el punto de ser casi demasiado masticable para comer. Si está marinando las costillas durante 24 horas, como dijeron los servidores a la cocina, en primer lugar no deberían ser tan masticables y, en segundo lugar, al negar todo el tiempo de preparación y esfuerzo de la marinada. En la primera noche, el plato se sirvió con un cuchillo para trinchar y un tazón de salsa, pero en la segunda noche sin ninguno de los dos, la presentación fue inconsistente y sin atención al detalle. Recuerdo cuando las costillas de res se agregaron al menú, ya que el entonces gerente general me vio llegar para cenar y se acercó a decirme con gran entusiasmo y orgullo que las costillas eran brillantes y que realmente debería probarlas: lo hice y él Tenía razón, ya que eran muy sabrosos y una gran porción. Ahora, el tamaño de la porción es, diría, al menos un 50% más pequeño, otra indicación de que un contador está a cargo del control de la porción y está buscando costos y / o maximizar el GP. Esto fue una pena, ya que algunos de los otros platos, especialmente los vegetales con mantequilla y las guarniciones de las judías verdes y especialmente el dúo de cheesecakes de postre eran realmente sabrosos y agradables. En cenas anteriores, he luchado para gastar 40 en la cena, incluida una pinta de cerveza, porque los precios eran muy razonables. En estas dos ocasiones, mi factura estaba más cerca de 50, antes de permitir el descuento de membresía del programa de lealtad de RHG y que el titular se eliminara de una factura. Así que la comida no es tan buena, los tamaños de las porciones son más pequeños y el costo es mayor. . . hmmmm, no es la más sostenible o atractiva de las propuestas gastronómicas. En el lado positivo (siempre hay un lado positivo en algún lugar), el servicio fue atento y amable. Tanto Vito como Taylor me recordaron de visitas anteriores y fueron muy amables, especialmente Taylor, a quien he notado que había recibido su nombre: verificó otras reseñas aquí y merece un reconocimiento. Sentí un poco de pena por ellos, ya que estaban haciendo todo lo posible, pero su servicio consistía en escribir cheques de que la cocina no estaba cobrando en términos de lo que les estaba dando. Estaba en el restaurante a las 6 pm y no había más de media docena de otras portadas sentadas, así que el servicio no estaba ocupado por ningún medio, por lo que la falta de coherencia de la cocina es aún más decepcionante. En general este fue un mal desempeño de la cocina. La gerencia debe comprender que sus intentos de reducción de costos son un instrumento contundente que es fácil de ver y que afecta la propuesta gastronómica, así como la propuesta del huésped en el lado del hotel. Al estar ubicado donde está, tiene un mercado cautivo, ya que Acton no tiene la suerte de contar con una gran cantidad de lugares para cenar, pero eso no significa que se pueda servir una cocina poco inspiradora, y en un instante, sin cocer. Gracias por leer.

Taylor nos sirvió y ella fue muy amorosa y atenta sin ser demasiado dominante. Desafortunadamente, la cena que tuvimos fue incomible, pero el desayuno a la mañana siguiente fue hermoso.

Personal desatento, área para comer siempre desordenada / sucia, falta de opciones de comida (es decir, no se puede atender el número adecuado de desayunos adecuadamente). La cena era demasiado cara y casi comestible, ya que eran más como comidas de microondas [caras] que como un hotel de calidad / inteligente.

I ate dinner here on two evenings while staying at Park Plaza Park Royal (reviewed separately on here) of which this is the in-house restaurant. Since it opened with the hotel in Spring 2017 I’ve eaten here a number of times and in the past have been impressed by the quality of the food and value-for-money of the dishes. Since my previous meal the menu has changed, in fact I think I was eating on the first or second night of the new menu. While the menu is still supposed to be modern British, a number of the previous ‘signature’ dishes – including the excellent range of pies – have been replaced with new dishes. These represent a more diverse choice of dishes, such as beef or pork ribs, but I’m not they still reflect the modern British theme. The menu is succinct – single sheet of A4 for starters, mains & desserts – and there is no shortage of staple dishes, such as fish & chips, steak, pasta and burgers. I ordered the beef rib on one evening and the pork rib on the other: the beef rib was really good – a generous portion of delicately marinated beef that had been slow-cooked for long enough that the meat was soft and full of flavour. The pork rib was less good, with the cut being such that the meat was too difficult to easily prise from the bone, even when you tried to suck it in your mouth rather than use a knife & fork. The bbq sauce was smokey and sticky as it should be but it was too challenging in getting the pork off the bone to properly enjoy with it. Both ribs were also served without a finger bowl or any separate cloth, so you had to try and use just the table serviette that turned to mush long before the dish was complete. If you are serving ribs, you should provide a finger bowl and not doing so is a catering-101 error. The side order of sweet potato fries was great on one evening (properly crispy and well done on the outside) and average on the next (undercooked and insipid). The side orders of mushrooms and cauliflower cheese was satisfactory but mainly because I was hungry; both lacked a depth of flavour and were too bland. For dessert, the previous Mars cheesecake had also been replaced, its successor a simulacrum lacking distinct flavour and rich taste. With the exception of the generous plate of ribs, the portion size seemed to have shrunk: a classic indicator of a kitchen run by an accountant with an eye on the GP rather than by a chef with an eye on impressing their diners. Service was attentive and friendly, although turning up before 6pm to eat when there were almost as many servers working as there were diners eating, it would have been hard to justify it being anything else. The bill for dinner – main course, couple of sides, dessert and a couple of drinks – was around £38-£42, net of my member’s dining discount as part of Radisson Hotel Group’s loyalty program. Without it, the bill would have been closer to £50. With the old menu, I struggled to spend £35 on dinner and left feeling not just full up but like I had been entertained to some creative and skilful cooking. With the new menu, I spent more and left feeling less than full and a bit underwhelmed. I know that there have been some adjustments in the restaurant – a new F&B manager? – and the hysteresis created by the change in personnel is clear to see and experience. The situation has been exacerbated by a new menu, as some of the staff are relatively new and so don’t have the relaxed familiarity with their environment as well as confidence in knowing the menu’s contents. Overall I felt somewhat disappointed. In my opinion the new menu is a move backwards and loses the standout dishes. The dining proposition lacks impetus and a coherent delivery; the place feels like it needs a strong F&B manager to increase the consistency of the dishes by getting the kitchen to up their game. Thanks for reading.

The food here is fine. However I would only go here if you're a hotel resident. Even in a hell-hole like Park royal you'll be unlucky to find worse service. When i stay at this hotel i either go for room service, or make an hour round trip to London to eat anywhere else.

The restaurant itself is very busy in the morning with staff unable to keep up with the flow of people. The evening is mostly quiet..staff are useless apart from one member whom I believe is called Shannon or Sharon, this girl was amazing, She was well mannered took time to care for my elderly mother and seemed to be the only staff member working! Thanks to her my evening mean was pleasurable.

I dropped in with a colleague one evening as we were staying nearby with work. The menu looked good, and I’m usually pretty confident that in a place attached to a hotel such as this one, I’ll be able to easily get something I can eat as a vegan, I mean at least one menu option, I have low standards, I understand that you can’t cater to every diet, but food allergies, intolerances and restrictions are a thing, and with an international clientele you expect that to be catered for. Unfortunately that proved difficult. The waiter did not understand vegan, and when I explained I didn’t eat dairy egg or meat, directed me to the macaroni cheese. When I explained again, he told me I could have the vegetable curry, I asked him if maybe he could check this in the kitchen, as he seemed unsure. He walked away and asked another waiter, then came back and told me that I could have the curry. I asked about the naan bread, typically made with yogurt, and got no satisfactory answer. When the food arrived it came with the naan bread, which I didn’t eat. The curry appeared to be very creamy, and I checked again with the waitress who confirmed it was dairy free. However since eating this I have been unwell due to lactose intolerance I also attempted to check the website for dietary information which was not available. All in all, give it a big miss if you have any kind of allergy/intolerance/dietary restriction. I’m pretty easy going, but it shouldn’t be so hard to get an answer on whether or not I can eat the food served.

I stayed at this hotel for 10 days - my first time being in London. The service from this kitchen was great! I'd like to thank Shankar for his great service during my stay.

Booked a table on line as we were staying here and didn’t want to go out, the restaurant was empty! The food was very nice, my fish a tad over cooked but on the whole it was good. It is pub food, but despite being in a hotel it was reasonably priced. We had 2 courses, wine and it was 73 pounds, though part of this was a service charge.

We Stay for 3 days in the Hotel and use 2 times the Restaurant. The staff is very friendly and Hospitality . Laurentiu a very good bartender makes our Stay in the Hotel, Restaurant and Bar Unforgettable. Thx men. We are from Germany and we look for good Service and we became it here. If you Need a good Place for food&drink always westway in the Park plaza Park Royal.

I was staying at the hotel on business so thought I'd try the restaurant in the evening. The staff were friendly and attentive and service was quick. I went for the garlic mushrooms on sourdough which were nice. For main, I had the chicken kiev which was clearly homemade which is a big plus point. Unfortunately, I found the chicken itself to be a little on the dry side. The chips were crisp and tasty. Prices were pretty good for a hotel restaurant in London. I would eat there again.

Good food but posh hotel prices made it feel over priced for what you got - and not happy about service charge being automatically added - should be optional not just presented as it was which made feel rude asking for it to be taken off

We had our annual Xmas lunch at the above restaurant in the Park Plaza Hotel, our hosts Hirshil Gajjar and Shankar were amazing. The lunch was superb and the service was first class. The food was delicious and the portions were extremely generous. I highly recommend this venue for any event.

I visited this Bar & Kitchen as a guest in the hotel next door. If I lived in the area I would be a regular customer. The food is delicious! Lovely classic British pub cuisine but to restaurant standard. Service was great.

I've eaten here a good half a dozen or so times since my previous review and long enough has elapsed to be able to write a new one. The restaurant is now just over six months old, having opened at the same time as the...

I ate dinner here while staying at the hotel (the restaurant is part of Park Plaza Park Royal but is open to all). It has only just opened and I was one of only three diners in the restaurant. The menu is classic British and...