Westonbirt Restaurant in Cotswold - Phone Number, Reservations, Reviews

We went with another couple who ordered a snack lunch at the counter immediately after us at 12.55 pm. While our drinks & light lunch arrived at the table just after 1.10 pm, their 2 small plate starters with side of chips did not arrive till 1.52 by which time we had finished & ready to set off again. When I complained I was told their was a rush of orders - in fact the outdoor tables were almost empty & indoors was less than half occupied. No offer of recompense for unacceptable wait & poor service. After travelling a distance to this stunningly beautiful venue, we did not want to waste precious time waiting nearly an hour for food. In addition, there was very little choice of cold dishes - disappointing on a very hot day.

Poor service in cafe. Coffee took ages and most of it in saucer on arrival! I’ve been a member for over 20 years and this is the worst I’ve ever seen catering. I ordered two coffees and cake. Mid afternoon so not too busy. Had cake but coffee just took an age so went back in to check whereabouts. Barked at by ? Manager it was coming. Took at least a further 5 minutes to arrive. A very miserable woman brought it out and spilt most of it in saucer. No apology given. Just dreadful. Get your act together westonbirt as this is really not acceptable for prices you charge.

There are three distinct areas for food at Westonbirt; the Kitchen, the Smokehouse, and the Pantry. The weather was cold, so we skipped over the sandwich and snack food from the Pantry, which left the Kitchen or the Smokehouse. The Smokehouse is a foodvan-style burger and pizza hatch, which I liked the sound of, but they don't do a kids menu and weren't serving pizza, so we settled on the Kitchen. My daughter picked sausage, chips and beans, and I went for the ham and cheese panini. There was a slightly longer wait than I expected, but I think in hindsight it was difficult to judge how many people were waiting because of the indoor/outdoor seating. When the food arrived it was to a bit of a mixed reaction; the sausage, chips and beans was a generous portion and, with the included juice and fruit, felt like good value. My panini with a small dressed salad didn't feel as generous, and when I bit into it, it was surprisingly dry for a cheese and ham panini. I've eaten the sandwiches from the Pantry before which I've enjoyed, so I hope today might just have been an off day for the Kitchen.

Truly shocking. 30 minute wait to order. The when the food finally came the portions were v small, food overdone and very expensive for what you got. The adult meals were as small as a children's one, so over priced and they rely on a captive customer so the service and product is so below par. Bring a packed lunch

So much better today! If I were running this place I would immediately put Kirsty/Kelsey in charge of all customer service training. She managed to tick all the boxes that have sadly been previously lacking in this venue. Prompt service ✔️ Upbeat and Smiley ✔️ Great Interaction ✔️ It’s not ways easy working with the public but sometimes it is important to put on the smiles and save the grimaces and raised eyebrows for when you get back in the kitchen. Even if you are having a bad day as an employee, the customers don’t need to know it or see it. Even considering renewing.

A great place to relax and chill out after a long clear walk in Silk Wood, the staff were very welcoming and the refreshments were sound. passed here after a quick round in Silk Wood. check it out

Met friends at Westonbirt last week and stopped at the cafe at the end of our walk. Ordered teas + cakes. All the cakes went in the bin as they were inedible. Stale and so so sweet. Saw other visitors heading to the bin with their cakes. A good cake is such an easy thing to get right. I walk in Westonbirt a lot but won't be stopping at the cafe again

Poor staff adherence to face coverings. We, the customers, cover our faces to protect you. Please extend to us mutual respect and care and reciprocate. Some of us visitors are vulnerable.

Good selection. The gluten free options are good. Really loved the ploughman’s. Good social distancing.

Las adaptaciones hechas para cumplir con los requisitos de covid se sintieron increíblemente sensatas y, lo que es más importante, ¡muy seguras! ! Todos los asientos ahora al aire libre con grandes sombrillas y comida servida por un personal amable y profesional en una pasaplatos.El servicio fue muy rápido, con muchas opciones dadas las restricciones. ¡Optamos por los bollos que aún estaban encantadores y calientes del horno y cafés geniales también! ¡Una manera encantadora de terminar un paseo por estos hermosos bosques!

Stopped off for tea and cake. Think tea at £2 is overpriced, just teabag in mug. Had piece of rice crispy chocolate cake. Was awful. Would not recognise it as rice crispies Seemed to be held together with terrible gooey stuff I can't even discribe.

Muy ocupado a pesar del clima turbio! Encontramos la cafetería totalmente inadecuada para hacer frente a la gran cantidad de personas, que también debe ser el caso la mayoría de los fines de semana. Debe reconstruirse a una escala mucho mayor con instalaciones de autoservicio adecuadas y una selección más variada de alimentos. Muy decepcionante ya que el arboreto en sí mismo es una atracción que vale la pena.

Absolutamente impactante. La única razón por la que este lugar gana dinero es porque tienen una audiencia cautiva. La foto en cuestión fue tomada una hora entera antes del cierre y no era un solo pedazo de pastel o sándwich. Terminé con una bolsa de papas fritas y un Latte absolutamente horrible. Hazte un favor y trae tu propia comida. Además, el lugar estaba sucio y el personal no podía importarle menos.

Good service considering it was busy. Friendly and helpful staff, assisted with placing wheelchair etc. Soup was very good and reasonably priced.

Had tea and coffee with cake, coffee and walnut which was very dry. It had only just been brought out. I wonder if it had been frozen not made fresh. For the price was not good. Come on Westonbirt you must do better.

Well worth a visit before, after, or during walks. Good selection food, cakes, drinks etc. Indoor and outdoor seating depends how the weather is, covered outdoor area too.

Very disappointed with the food which looked delicious and was generous in size but lacking in flavour. The mozzarella, tomato and pepper panini was a generous portion but the mozzarella had absolutely no flavour, there were honestly five tiny pieces of chopped tomato and one of those bits was the stem piece and huge amounts of pepper. Seven pounds for some tasteless cheese and strips of pepper...come on! My husband's Ploughmans was again generous in portion size but he also remarked that the cheeses were tasteless and many of the pieces of chopped lettuce in his salad were brown. Really disappointing and no excuse these days in an area that excels at local cheeses.

Perfect place to be on a sunny bank holiday, beautiful grounds and walkways. The area is so vast that we spent most of the day in peaceful tranquillity by exploring away from the main path. The only time we saw lots of people was at the lunch area. Very impressive that every tree / bush (that I saw) was labelled - that's a lot of trees!

Great simple food, selection like sausage roll, soup, and sandwiches, I plumped for quiche and salad, which was so tasty, the deepest filled quiche I have ever had ! On the pricey side £9 ish but very nice.

I had a panini at the Westonbirt arboretum restaurant today and it was really poor. It was not cheap - £7.95(?) - I had a few standard ready salted crisps(could have been Asda own brand), a spoonful of coleslaw and a poor excuse for a panini.What might you expect of a panini described as containing smoked bacon, Red Leicester cheese and tomato? A couple of freshly cooked rashers of bacon maybe, a decent layer of melted cheese and a couple of chopped tomatoes? Not so at Westonbirt ! A frugal amount of cheese managed to hold together my panini with an amount of orange grease. The bacon was soggy (had been precooked) and I don't think there was even one rasher - a few bits totaling maybe half a rasher. As for tomato, there were two bits of approx 1 cm square. The mark up on serving food of this frugality must be incredible. Disgusted! We are members and have enjoyed the toasted sandwiches in latter years. The standards in this restaurant have really plummeted. Will avoid eating here in future.

A little snack and something to drink prior to your walk around the grounds. Tasty food - lots of birds visiting if you sit outside...wonderful place. So much to see and so little time. Would definitely return.

Pasé un día encantador en el Arboretum a pesar del calor y la cafetería fue una parada agradable para tomar una bebida fría y un helado.

Nos sentamos y teníamos una sabrosa comida del restaurante. Tres de nosotros teníamos algo diferente y todos disfrutamos nuestras elecciones. Aunque ocupado, nuestra comida llegó rápidamente y estaba caliente y abundante. Tengo un poco de apetito, pero una opción del menú para niños encaja a la perfección. El personal era alegre y ocupado y las mesas se despejaron rápidamente. Los precios no son los más baratos, pero se comparan favorablemente con otros restaurantes de la zona.

En los últimos días, la calidad de la comida y el servicio de la cocina se han reducido drásticamente con los 10/10 bollos y pasteles de frutas anteriores, ahora no mejor que un 3/10.

Cuando Calcott tomó el café hace unos años, los estándares realmente mejoraron, pero en los últimos tiempos parece que vuelven a caer. Da la impresión de que no necesitan esforzarse demasiado para tener un cliente cautivo. Teníamos tres sándwiches tostados de varios rellenos y ninguno se acercaba bien en términos de sabor o apariencia; Y a las 8 un sándwich de muy mal valor! Debería haber tomado un picnic!

El Arboretum es una obligación cada vez que estamos en Inglaterra y eso es cada año! Mis primos nos lo presentaron hace muchos años y es realmente una visita obligada para los favoritos. Tienen una buena tienda de regalos, pero nos gusta la cafetería y la heladería, y la caravana de chocolate caliente es bastante agradable en un día muy frío. . . . . . . . Todos teníamos una variedad de comida y su encanto y eficiencia y muy sabroso.

Limited menu but very tasty. Liked the barbecue. Not the cheapest place I’ve eaten in! Helpful and friendly staff. Ice cream for dogs sold here! Coffee great, although there was a long queue for it!

Came in to eat one day with some friends and was immediately welcomed with such warmth from the staff. The menu is fantastic, its so tasty and beautifully presented. They really put in a lot of effort in catering for all dietary requirements. The prices are reasonable. I've eaten all over Tetbury and cant find anything like this on offer. We will definitely be back!

Interesting menu and good for vegan and vegetarian. Quite noisy restaurant probably because of low roof space, quite hard to chat as very busy and noisy. Very tasty food nice strong flavours, good selection cakes and drinks. Self service, not too long wait for cooked food. Dogs kept tied up outside.

The breakfast bags are consistently excellent with all the ingredients being tasty and well cooked, especially the black pudding and mushrooms. Compared to other similar offerings in the area, they are excellent value, in very relaxing surroundings

Popped in for a light lunch. Drinks fine, tea and coffee. Soup thick but not to tasty. Ordered a smoked bacon and Red Leicester toasted. Couldn't find the bacon. Was told it is chopped up in with the cheese. Still hard to find. If advertising bacon as the main ingredient you shouldn't have to search for it. We were offered a refund but opted for a free drink. Good service from young staff.

After a dog walk my wife and I enjoyed lunch at the restaurant as a treat. My wife had the butternut squash and chickpea patties with humus and salad, and I had the monkfish and prawn stew. Whilst not the cheapest meal it was no a rip off and the quality was very good. Plenty of seating inside and out.

Before a decent walk around the lovely arboretum, four of us popped into the cafe for coffee and brunch. My sausage bap was scrumptious and the mushroom bap was good too. You need to say how many pieces of mushroom, sausage, bacon etc. you require. Nice atmosphere and good service. Places to sit outside with dog if required.

Very busy on a Wednesday lunchtime but queues moved quickly and staff were friendly. Vegetarian main option was looking very and served beautifully. Cakes delicious too. The outdoor "overspill" areas enabled everyone to be seated but we opted for the more noisier crowded indoor space due to the cold. Would definitely recommend.

We visit here regularly. Excellent coffee and a wide selection of cakes and scones. Good for hot lunch and sandwiches too.

Only needed a light lunch but the bacon butty was very poor. The rolls cheap and low quality and not clear that you needed to order several bacon slices to make it edible. Bacon was dry and had been sitting in a heater for ages. The chocolate cake was also dry and very basic. Expected much better from such a high profile location.

Limited seating inside, but sheltered outside space afforded views, and space to enjoy refreshments. Great service, like drinks loyalty card, great food.

Liked the wood build and decor. Great view from one side of the restaurant. Friendly staff. Toasted sandwich a little rubbery. However food redeemed by amazing hot chocolate. Have discovered Callebaut - thank you Westonbirt. This is the only hot chocolate I shall now drink.

A cuppa always welcome after a walk around the wonderful arboretum. Plenty of seating that is inside, covered and outside. Beverage prices around normal and our latte and tea were very nice. Normal style resturant/cafe for this type of attraction.

Piles of tasty cakes, lovely coffee in a clean friendly environment. For those who want something savoury the smells from the barbecue were equally tempting.

We visited today (during the autumn colour crowds). We arrived at 1330; the car park and the restaurant / food outlets were all really busy. Despite this, we were able to walk straight up to the tills to order. After a short wait we got a table inside the restaurant and about 10 minutes after ordering our food was served.

La ubicación de este restaurante, dentro de los terrenos del Arboretum Nacional de Westonbirt, es encantadora. Hacen una selección razonable de comida, aunque los precios no son baratos.

Hot drinks and cakes. Nice place to rest your feet. There are stalls selling all sorts of food by the restaurant with extra stalls during special events.

Visitamos el día de hoy después de una larga caminata que esperábamos ansioso porque nuestro almuerzo estaba esperando los huevos de whisky escocados de jamón pero no se veían así que nos acomodamos para 2 toastie y un lado de papas fritas, después de 15 minutos de espera llegó la comida las papas estaban Luke estaba caliente como la toastie por € 25, incluidas las bebidas que dejamos sintiéndonos muy decepcionados, no volveré a comer aquí

Lovely tasteful building centrally located within the arboretum. More outdoor seating than inside. Lovely sandwiches with really good quality ham. Good coffee. Delicious cake (coffee and walnut). Highchairs available.

Paramos aquí para almorzar antes de comenzar nuestros paseos alrededor del arboreto. Comimos ensalada de jamón con ensalada de crema, sandwich de huevo y mayonesa y berro. ¡Estos sándwiches eran realmente sabrosos y rebosaban de sabor particular la ensalada de jamón que era el mejor sándwich comprado que he tenido por algún tiempo!

The young staff were very efficient and friendly and there is plenty of seating. But, without wishing to sound too negative, this cafe is exactly what you would expect for an attraction like the Arboretum. It is grossly overpriced and the coffee was average at best. I will bring my own food and a flask next time I visit.

Sadly this cafe has fallen into the trap of thinking as it’s always busy it doesn’t have to try. It’s the only option at the Arboretum so consumers have no choice. I hold an annual pass to the arboretum and always felt the standard of the cafe was well below par of this outstanding visitor attraction - the service and standard of the park is excellent and should not be muddled with the cafe.

Highly recommend the full English. £8.00 well spent! Not sure why there are bad reviews. We had no issues whatsoever.

After a long drive to get to Westonbirt Arboretum, we decided a good breakfast was required to set us up for the day! And that is exactly what we got from the Westonbirt on site restaurant! The full English breakfast was simply delicious, well cooked and presented; perfect! Washed down with an orange juice and a mug of tea; a great way to start the day! We didn’t have lunch, but we know there was lots to choose from, if you needed it! We did have a slice of very tasty Bakewell tart and another mug of tea before going home! The restaurant was clean and tidy, staff were friendly and service was excellent. Good quality crockery and cutlery, plenty of condiments to choose from, napkins and the added bonus of water coolers to get as much water as you wanted from! Whole heartedly recommend this restaurant if you are having a day out at Westonbirt!

We visited during the school holidays so there were a lot of children around and the cafe (it's not a restaurant) was quite noisy. The food on offer is basic, the service, if you order something, is adequate and the tables are kept reasonably clean, although the floor could have done with a sweep. There are also outside and picnic areas.

We asked a member of staff to wipe our table as it was sticky. We were informed by one waitress who decided to intervene by saying it was the varnish (didn't go down too well). My partner and I had a mozzarella, pesto and pepper toastie at £6.99. I was so hungry that I could have eaten anything (so I ate my toastie even though it wasn't good- so I wasn't in a position to complain myself) but my partner was outraged as she opened up her toastie and there were no peppers to be seen. My partner complained to the manageress who begrudgingly acknowledged that was a problem. My partner also mentioned that the white bread wasn't particularly good and the manager informed us that it was Hobbs bread. (We weren't offered a white/brown bead option) The coleslaw was inedible (it was a sloppy mess- with no taste apart of a nasty bitterness from the red cabbage)- when we mentioned this to the manageress she made excuses that the coleslaw was not made with mayonnaise as it was a healthy option and that they were trying new things with healthy options and in any case they had not received any complaints about this before. To describe this manageress as 'severe' is an understatement; she could see that my partner was annoyed and disappointed and made no attempt whatsoever to diffuse the situation. My partner and I have experience in the catering and hospitality industry and this manager demonstrated "Customer-service" of the worst sort. We were not after compensation (as I had eaten mine, apart from the coleslaw)- all we wanted was a heartfelt apology which was not forthcoming- instead, all we got were futile excuses. As we left, I picked up my arboretum map from the table leaving some of it well and truly stuck on the table. The sticky table was caused by the varnish in the end- is this really acceptable though?

Ltd selection of food that could be priced a little better, have always found the cafe a little dirty as well but then I only visit when it is very busy, children’s sandwiches are always a little Dry

My mother and I ordered and paid for our toasties separately and received two order numbers to display on our table. Strangely my mother's was 15 and mine 85. No 15 came promptly and, not surprisingly I suppose, I had to chase No 85 after everyone else around had been served and almost half an hour had passed. The excuse given by the waiter was that they had been calling the number outside but couldn't find us. We were inside and the number was well displayed. Just not good enough and left me feeling unusually grumpy - because I was hungry!

Visited today, amazing walk however they need to address some problems.

I think the seating area outside of the restaurant is the best kept that I have experienced. In fact the whole area of the Arboretum is perfectly maintained. Value for money? Absolutely..no question!

We had toasties for lunch and both were very tasty. Both were stuffed with filling, the coleslaw was a bit bland for my taste. We ate on the terrace as it was sunny. The prices were on the high side but not unexpected. The main courses we saw on other tables looked very good.

Overpriced, as you might expect with a captive audience. But really dreadful food - dry, stale toastie with virtually no filling, served with crisps. It's really not hard to get a toastie right. Under no circumstances would we eat here again.

We had delicious haddock and dill fish cakes with a warm potato, shallot and cherry tomato salad. Returned later in the day and enjoyed tea and cake. All very good and value for money.

As Friends of Westonbirt we are regular visitors to the Arboretum but generally take our own food and drink. We decided to treat ourselves to lunch in the restaurant but we're disappointed by the uninspiring sandwiches and tasteless parsnip soup. This was accompanied by what was described as Hobbs House bread but tasted more like bland supermarket rolls. I think they could and should do much better than this for an attraction like Westonbirt Arboretum...

Great staff who were all friendly and helpful. The food was excellent and very inclusive to those who have specific dietary needs. Would recommend the visit

I visited the restaurant today following a lovely walk around the arboretum. It was good to get into the warm and the menu choices seemed very appealing. I chose the bubble and squeak scotch egg. We unfortunately had to sit outside because it was full. It was just after 1pm so that was fair enough. The staff were efficient and quick. When our food came it was well presented but I was a little suprised as was one of my companions who had made the same choice. The "scotch egg " was an egg covered in bubble and squeak and deep fried. No sausage meat as we had expected in sight. What there was of it was tasty but my companion's was missing the "lumpy brown sauce" and she took the words out of my mouth when she said to mind your teeth on the bacon ( very small pieces which could easily been missed if they weren't so hard). Not brilliant for £8.

Hot chocolate was some of the best Ive ever had and the coffee cake was superb too although we did feel that the prices were rather high.

Not a bad place for a quick lunch after a nice walk, only a pity that the car park is now so far away so by the time you have returned to your car for your wallet you might just as well drive elsewhere...however, now the catering is done by Calcot the food is reliably good and reasonably priced. Good selection of coffee and cakes, soup and a selection of sandwiches with limited hot meal options. Can be a total zoo in October or during the school holidays so be warned...

A group of us went to the Christams walk and had a great time. been a few times and never get tired of visiting.

Horrible queuing system I was disengaged from choosing any fancy food and I chose soup which wasn’t anything special but...

As a Friend of Westonbirt I'm a regular visitor to the cafe but this morning's visit was disappointing. What have...

The Arboretum itself is very popular at this time of the year, but unfortunately the catering facilities do not match...

Excellent choice of food and delicious! The full English breakfast includes locally sourced food and is very good value. Hot...

Restaurant was very busy, so we ordered bacon, cheddar cheese and tomato toasted, for £7.00 each.

Westonbirt is lovely all year round and as an annual member we visit almost every week. Autumn though is the prettiest time of the year and each week you see the trees change. We often visit the restaurant and coffee shop. The staff are all lovely and always friendly even when it's very busy. They have a cafe with sandwiches, toasties and snacks including cakes. They have a proper coffee machine and serve a selection of really nice meals. The food is priced as you would expect for this type of place. You can sit inside or outside. They have tents outside as well so you don't get wet. There is also outside BBQ huts but these are not open all the time. Dogs are also welcome. I can't wait till next weekend to go back and see the changes again

First visit for many years to the Westonburt Arboretum and following Trip Advisor advice arrived early to avoid the crowds. So what better way to start than to have breakfast in the restaurant! Opted for the breakfast bap containing bacon, sausage and egg and at £4.75 didn't think that was too bad. (A full breakfast is £8). Served quickly with 2/3 slices of bacon a sausage and still runny egg. Coffee was good and strong and the restaurant was clean and tidy.

Within the arboretum and whilst not expecting 'cheap eats' I wasn't expecting overpriced food. Shame really as the environment is good within the arboretum. Next time will sadly give this a miss and take a picnic.

Been for a walk with visiting friends, stopped for coffee and cake, as you do, and were surrounded by wasps. a lot of wasps. so we moved inside and the wasps moved inside with us and brought some of their wasp friends too. rather spoiled the whole visit really. Otherwise we like this place, nice setting, facilities and range of food and drink options, prices aren't too bad either. just don't go when the wasps are visiting too.

Lovely restaurant with lovely coffee and cake. At the end of our wet walk we stopped by to finish our walk off with a hot drink and a little something sweet. My husband had the sausage roll. He said it was really lovely, freshly made and the meat was really tasty.

Perfect after a day's walking...just sit back - relax with a cold drink and some food. What more can a person ask for?

We had not planned to eat here when visiting the arboretum but we're attractive the by the smell of outdoor cooking. Yes, they had the barbecue going in winter! The meat was of very good quality and the accompanying salads were fresh and clearly homemade. As it was a sunny day and the restaurant was packed, we ate outside. Good covering provided by large sails. Lots of people with their dogs (bowls of water provided ), so caters for all!

we really enjoy our walks around the trees of Westonbirt with our dog Gibson. He loves to run and play with friends he meets and chases after his ball. but at the end of a long walk there is nothing better than hot coffee and a bun in the café. There is plenty of outside seating so dogs are welcome there. can be a bit pricey if there are a lot of you. they do lunches and snacks.

I reviewed this the first time I visited, it was mid morning then and I enjoyed my leisurely stop off. This time it was lunchtime and very, very busy. Somehow everything seemed different. OK, the staff have to cope with busy times but it wasn't a relaxing experience. After waiting to find a table we had to clear it ourselves. Being so busy, we took the snap decision not to order a main meal as planned because we were told there would be a 'wait'. We settled for sausage rolls and snacks instead. The food still took a while to arrive and the snacks - a small piece of Bakewell tart £2.75 - quite pricey. The food arrived without one item we had paid for. After queuing again to enquire we were told we should have taken a plate and served ourselves! I've tasted better coffees too. If it wasn't so cold I'd have taken my tray outside where there were plenty of empty tables. A friendly chap who asked to join our family table, as there was nowhere else for him to sit, was waiting for his meal. When it arrived, his main meal looked OK but I felt a bit sorry that he was having to eat his lunch in such chaotic surroundings - more fast food Cafe than restaurant at this time of day. With parking allowing for hundreds of visitors I wonder whether the restaurant is large enough or staffed sufficiently for 'rush' hours. Such a pity, and maybe lunchtimes on Mondays are always so busy, but the Westonbirt experience should also encompass the restaurant/'Cafe'. Everything else - the walks, the views, the play areas and gift shop are SO good.

A very good place to eat and drink when visit the world class attraction whether its for a Coffee and a snack or a morr substantial meal.

Firstly, this is a nice restaurant. The braised pork belly my husband had was delicious and the toasted sandwich I had was good too. It was a bit expensive in my opinion but the cost is reflected in the quality of the food. We sat outside and the location is simply stunning. Sadly there were a few issues... I ordered a cheese free toastie but it came to me with cheese so it had to be sent back. Also my husband's lunch took a very long time to come - they'd lost his order. The waitress was very very apologetic and the restaurant was REALLY busy, despite the freezing weather, so I can understand why this occurred. I want to give this review 4/5 but due to 2 problems, I don't feel I can.

We recently visited the Arboretum, and had a drink here - but ate nothing because the prices were not just high, they were as tall as the trees! £2.50 for a scone! And not even a waitress service! It says Restaurant - but cafe is more accurate!Often at tourist destinations like this, prices are higher than can be justified because you, as a visitor are trapped there. This however, is ridiculous! What was there looked good - but my recommendation is take your own picnic!

Lovely menu and food, staff are always friendly. They have inside and outside seating so if you are walking your dog, you can still sit down and eat and there are always bowls of fresh water for the dogs.

I wouldn't bother going there. The food is over priced, the coffee tastes horrible and to top it all the staff were very rude. We were asked to leave the pushchair outside which we didn't do as it contains everything needed for the baby. The staff appeared to keep talking about us and pointing at our table. As we were about to leave staff came over and started to clear the tables and basically pushed us off the table. Such poor customer service. It's a shame as only cafe on the site, but I would suggest getting in your road and going elsewhere.

Really good variety of food & drinks. Hot dog from the shack outside and a hot chocolate after a long autumn walk well needed.

We visited on a mad busy day with 18 people and 4 dogs. We lost one of the dogs on the walk but when we got to the restaurant we discovered that the lovely lady in charge of the restaurant had taken the dog into her office and was looking after him!!! How kind! The tea and cakes were fine - particularly the hot chocolate. When the time came got the lace to close she asked people to leave in the nicest way I've ever experienced - and after what had obviously been a manic day. Well done!

As a regular visitor of westonbirt, I feel that the restaurant is getting worse by the minute.. had to wait 25mins for a coffee when it is not even busy !! Outside barbecue does nice burgers though !!!!

We're members of Westonburt, but don't visit the restaurant much. Realistically it's much like a work canteen. The food is unimaginative (sandwiches, soups), basic, and overpriced for what it is. If you're desperate for a bite to eat or a hot drink, it's about tolerable, but it's nothing special and has no atmosphere. Because it's "family friendly", the place can be a right tip, as people leave tables in a terrible state. With relatively few staff, you often end up clearing a table yourself. There is so much you could do with this place. It could be so much nicer.

Been to westonbirt this morning and café is a fab looking building. It was fine when we were there but we were there early. There are other catering vans about to. Great kids play area.

Although we visited the Arboretum in October, at probably one of their busiest days, we had a good lunch, the food was well cooked and nicely presented. Considering how busy it was, the service was very good.

The tittle says it all. Chaos, their is a large field outside of the food purchase area, enough money is made at the gates arrange a sufficient seating area!

All staff need training poor quality food chefs and mangers need to be more organised !!! Had to wait a long time and staff were rude place looks like it's run by monkeys. Advise take your own food and drinks.. the only decent thing about the place was the fish and chip van very well organised and a friendly chef... we will return but not to eat unless the chip van is there...

A nice place to warm up with coffee and cakes after a long walk in the arboretum. Outdoor space to eat and drink when the weather is good.

We ate at the restaurant on Saturday 22nd October 2016. This must have been one of the busiest days of the year with thousands of visitors at Westonbirt Arboretum to see the autumn colours swelled by the fact it was the beginning of half term and the weather was good.Normally you would expect a restaurant in such a busy location to have bog standard poorish expensive food but I am pleased to say that in spite of the fact that it was crowded the food was good and the service not bad at all. We had the chicken pie with mash and cabbage and it was very tasty.We will use it again when we revisit in the spring.

The cafe (not the restaurant) has a limited menu, snacks, sandwiches and soup plus hot and cold drinks. There is a pleasant seating area but we did not find the food very pleasant, in fact we left some of it (a very rare event for us) Sandwiches were dry and mushroom soup had little taste.

Very nice restaurant with a fair amount of choice. Full English breakfast is delicious and a reasonable price for the quality of produce used. Disappointed that tea is served in disposable cups though, lets it down a bit. Decent cutlery though! Plenty of space to sit outside on a dry day. Nice sandwiches, freshly made. Friendly helpful staff...nice place to rest your weary legs a while!

lovely cakes, good choice of snacks & meals. Thank you for packing up a take-away for our train journey home

Food arrived promptly even at busy Sunday lunch time. Tasty and reasonably priced for quality food and drink

A useful facility at far end of the arboretum but a captive audience so prices fairly high. Good shop and other facilities attached so probably worth it.

The restaurant dipped in quality a year or so ago; however, I'm pleased to say a revival of the quality we once enjoyed is returning.....even the staff appear happier!