Based on 287 opinions finded in 1 websites
Based on 287 opinions finded in 1 websites
Nº 239 in 901 in Swansea
Nº 43 of 144 Other cuisines in Swansea
Opinions
Dined here after we had called in for a drink. We checked out the menu then booked for the next day and very glad we did! Food was really good, really reasonably priced. Great service too. Would highly recommend.
LauraTBW . 2024-08-22
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Sympathique restaurant avec une vue magnifique sur la baie, ambiance chaleureuse, service très attentionné. Un petit bémol pour la cuisine qui pourrait être un peu plus subtile, mais les produits sont frais et les portions copieuses. Une bonne adresse si vous passez dans le coin.
elodie1230 . 2024-07-09
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Called in on off chance.. we had the sunday lunch which was absolutely gorgeous ..good selecton of veg and the beef was so tender and lots of it! Will definitely return soon!
jmj1963 J . 2024-06-16
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This place never disappoints! We had Hunters Chicken - delicious, and Chicken Madras - also delicious. Service was good, food super, view perfect, price very reasonable. Altogether a great experience.
Clive H . 2024-04-04
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Come and visit when in Swansea. Staff are friendly. Food was absolutely delicious and really tasty. The restaurant itself is looking tired like bits of tissue stuffed into the gaps in the Windows!!! Sadly lets it down. Would come again for the food as it was so yummy.
splat101 . 2024-04-04
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We had a birthday meal for my sisters 50th recently, we have eaten here a few times as the food and service is always consistently excellent and this occasion was no different. The service from the team was fantastic they looked after us all so well, everyone's food was excellent, one of the children has a milk allergy and the team were really diligent and helpful which is always so reassuring. Would highly recommend for any occasion
pamj j . 2024-02-28
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Popped in one rainy Saturday evening and we were lucky to get a table without booking. The staff were so lovely, food was absolutely delicious, and had a wonderful atmosphere. We are so pleased we stumbled across it!! Highly recommend!!
TheMillers278 . 2024-02-17
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We attended the family Funeral for a lovely friend. A pleasant and peaceful venue for the family to come together. The staff, cleanliness and the quality of the food provided was superb
Wendy V . 2023-12-15
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Having had previous good experiences here, I booked a table for 6 for visiting family. To start there was no choice of beer, no Malbec wine, then no sirloin steak and finally no baps for beefburger?! It was only 7pm and a Sat evening?! One starter was poor and one main course of seabass and prawns (very few tiny prawns) was so hot and spicy it was inedible. The food service was exceptionally slow. Prior to this evening I would have given a glowing review. What has happened since our last visit? On a positive note the waiter was excellent and full of apologies. I felt so sorry for him. He didn't charge for one of the meals, but we would rather have had a better experience.
Kathleen D . 2023-11-05
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I ordered the chicken Caesar salad which cost over £14.00, however it was very disappointing since it was basically two dry chicken breasts and a bowl of lettuce. I’ve had lots of chicken Caesar salads and this does not compare to any I’ve ever had before.
Rebecca B . 2023-08-06
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Lovely gastropub. Super food and excellent friendly service. Prices are not too bad either. Great view from parts of the pub and the beer garden. It’s not that big and is clearly popular so would definitely recommend booking a table.
Grewalski . 2023-07-26
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Thankyou for a lovely meal. Really enjoyed atmosphere and staff excellent. Sunday lunch superb. Well worth a visit whether it’s with family or friends
steveaholmes68 . 2023-07-23
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Really nice setting on the sea front. Food was excellent and fresh, served in great time even though it was busy. Good selection of ales on tap and beer was clean and cold. Prices very reasonable for the setting. Highlight though was the staff who were so accommodating and friendly. Happy to help, attentive and so friendly. Tips: Book in advance, outside terrace is dog friendly, good disabled access (wheelchair friendly) not air conditioned but building is lofty and cool inside. They do have a kids menu and will scale up portions for older kids.
StevenD808 . 2023-06-24
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Delicious food, friendly staff and a fabulou views. We've always had lovely food here and it's great the kids meals are home made and as good a standard as the main menu.
Rachel R . 2023-06-18
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A brilliant, varied menu which made choosing what to have difficult in the best possible way. Five of us were eating and we all had excellent meals. The salmon with coconut curry sauce was unbeatable, the cod absolutely huge as well as tasty, and the goats cheese and beetroot salad went down really well. Big thumbs up for the camembert and cranberry burger too! Super homemade chips too. Service was friendly and the views of the sea and Mumbles second to none. A massive thumbs up from us. You won’t be disappointed. Recommend booking, especially if you want the window seats.
Journeying7 . 2023-05-23
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Fab food, lovely atmosphere, had an absolutely amazing night with friends. Couldn’t have asked for better service, will definitely be returning
Journey06925601090 . 2023-05-07
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A very nice relaxed lunch , very friendly staff , service was pleasant and informative . Food was great… fish and chips for 2 and a sweet chilli chicken dish . Fries were delicious as was the passion fruit cheesecake . A couple of glasses of wine overlooking mumbles which we could just make out through the sea mist and rain! A very enjoyable lunch.
neathswan . 2023-04-05
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Booked for 60th Birthday meal, 20 people (including 5 youngsters). Service was excellent, Fred and his team efficiently collated the orders and served the meals quickly. The quality of the food was excellent and even satisfied the big eaters with plenty of chips!! Great value for money, everyone enjoyed a lovely afternoon. Huge thanks to all staff.
Graham P . 2023-04-02
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Booked a table for 1415 sat down early and told after 30 mins there would be a 45 min wait. Absolute shocking service especially as there are empty tables everywhere Obviously left without food
Seaside497325 . 2023-04-01
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Sunday lunch with Friends. Lovely welcome from very friendly staff. Lovely table in the restaurant with great view. Very swift service. We all ordered Sunday roasts. These came with selection of veg, Yorkshire pudding and stuffing. Served extremely quickly. All piping hot with our own...
location125 . 2023-02-14
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Excellent restaurant. Des fish and chips délicieux et copieux bref tout est parfait! Même le service est très gentil avec...
pialouflantier . 2023-02-12
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Good unobtrusive service. Comprehensive range on the menu. Could see that the fish and chips was popular on lots of tables. My bean chilli bowl was tasty and filling and the feta and watermelon starter was a revelation. Must try that at home. Stunning view...
Pamela M . 2023-02-08
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Had Sunday lunch today at the West Cross Inn. The food was absolutely delicious. 4 of us had the beef and 1 had the chicken. We all cleared our plates as it was so nice. Staff lovely as well. Will definitely be going again 😊.
Mumblesgirl333 . 2023-01-22
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Visited this week as a party of six. The cod and chips was selected by all and certainly lived up to expectations as was the deserts of cheesecake and citron tart. A big shout out to Fred and the waitress( apologies for forgetting your name)...
ally1sheep . 2022-12-08
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Excellent customer service, superb tasting cuisine, cosy atmosphere, delightful views, perfect for couples or that family occasion. Many thanks.
Thenoseknows1 . 2022-10-16
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Ate here on Saturday evening, managed to get a table in the bar area, which was fine, a friendly welcoming pub, service was excellent, food was good. It was our first visit but we will definitely visit again. Thank you to the West Cross team...
mimi089 . 2022-10-16
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The team at the West Cross went out of their way to look after us when we held a wake for my dad there recently. We used their function room which was set out beautifully and they had thoughtfully put sunflowers on the tables as...
ilbeare . 2022-10-12
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We booked late on a Tuesday evening but were made very welcome .The setting on the Bay and close to Mumbles is delightful. The Chicken Cymru and Summer Corn Soup were perfect . The cheese cake looked wonderful and Fred managed to turn the preparation...
Andrew H . 2022-10-04
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A family meal recently, just great. The fish and chips were delicious, light batter and the whitest fish, mussels were small in the shell but really good and lots of them and veggie curry was so tasty. The staff were just the friendliest and super...
jackyp22 . 2022-09-07
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Walked in this week and was welcomed by lovely staff who managed to squeeze us in on a busy sunday afternoon. Food was delicious and strawberry cheese cake to die for!! Great views from the beer terrace out back. Nice relaxed atmosphere. Well worth a...
cburty1985 . 2022-08-19
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We had a perfect filet of cod for £13,5, excellent. We had Wholetail scampi for £12, excellent but we had also 2 time Mussels for £16,50 each. The soup was excellent but the mussels were the smallest we have ever seen. I don"t think we...
Jos0707 . 2022-08-16
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We've been here twice recently and not been disappointed either time. The food is good without being sensational. The prices for food and drinks are very reasonable. The service is so friendly - I think I'd call it exceptional.
Mary E . 2022-08-07
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Excellent ! Beautiful weather, sat outside overlooking the beach. Clean and tables cleared promptly. Lovely helpful staff. Fabulous cod and chips with peas, coleslaw and salad. Huge fish, lovely crispy batter. Busy place but our timing was perfect (after 2.00pm) so tables were becoming more...
johnwX3708JY . 2022-07-03
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Regular customers of the West Cross Inn, the visit on Thurs.last was, unusually, a disaster. Booked in at lpm, for a table for 3 with a 21 year old Grandson. Arriving exactly on time, it was obvious that the member of Staff who greeted us...
George R . 2022-06-14
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Had Sunday lunch at the West Cross today three of us.I had the beef the others had the pork.One of the nicest sunday lunch meals i have had for a long time.Lovely young staff.Very cheerful and good at they're jobs.We will be back soon.Thankyou and...
252veron56 . 2022-06-12
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This pub, on the way to the Mumbles west of Swansea, has views over the whole of Swansea Bay. Staff are very friendly and helpful and the food is of very good quality. There is good free parking. Best to book if you want to...
Paul W . 2022-05-15
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Delighted with our Saturday lunch at The West Cross Inn. We were a party of 14 and had booked a few months ago so we could get a table overlooking the bay. We weren't disappointed - the food was very tasty and everyone enjoyed their...
ShopshireLass . 2022-05-09
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Absolutely lovely, great food, great staff, quality venue, xx, has a wonderful beer garden and function room downstairs too, lovely relaxed place with great food
Q7087KMmikep . 2022-04-03
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Had a fantastic meal here everything was cooked as we liked it . Desserts were amazing. We will definitely be going back to this establishment. Service was exceptional , they couldn't do enough for us thank you so much west cross inn
Stokes123456789 . 2022-04-03
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Each time we go to Mumbles we have a meal here and the standard has been maintained for many years. So has the menu selection but that doesn't phase me because they do what they are good at.
hardystock . 2022-03-18
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Took my elderly parents out for Sunday lunch as they hadn't been here for nearly 2 years and we hadn't been here for maybe 5 years . Excellent service and food . Lunch was just like home cooking and plenty of it. Looking forward to...
333nig . 2022-01-24
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Food service and surrounding all I can say just WOW! I thought the food and service was the best in town. Really enjoyed will be back soon!
George D . 2021-12-19
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It is the 1st time we went for Sunday lunch today, booked a table. It was great from start to finish. We had roast turkey which came out piping hot with fab pigs in blankets (best I have tasted) The portions were very generous and...
Elisabeth D . 2021-12-19
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Booked this for my boss. EPIC FAIL!!!!! Went to GREAT lengths to make sure all staff wore masks and adhered to Covid guidelines. I was assured by every answer I got. I drove them 35 minutes only to find I was lied to. NO precautions...
manin488 . 2021-11-20
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I had cajun chicken and my partner had the Cod, it was excellent and the service was great. Fab location right on the beach, just right foe a brisk walk to work it all off
curlysuszy . 2021-11-19
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Couldn’t fault the friendly and professional service of the staff. I chose West Cross Inn as a final special meal in Mumbles with my parents before they head home and we were not disappointed! The food was also excellent, especially the steak - cooked to...
Y1337SPdebbieb . 2021-10-23
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The West Cross Inn didn't let us down in any way shape or form. Food was on point and the service was outstanding. For a service team so young their communication and interaction was way above expectations. Service was efficient with a smile and a...
AnnetteJ03 . 2021-10-17
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Popped in by chance and were made welcome with some excellent food and service. One of the best locations overlooking the sea.
Wolfgang G . 2021-10-04
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Great food, great atmosphere, great staff. The chicken was succulent and the steak was cooked to perfection. Hand cut chips are the best around.We’ve been before, the fish was some of the best we’ve ever had. We came during covid times and there was good distancing and we felt very safe. A local restaurant run by a local family with an inviting, warm atmosphere. What more could you ask for?We’ll be back!
hskipp . 2020-11-29
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Great staff, very good covid 19 precautions.. Curry was sadley as good (or bad) as a tesco ready meal, fries were the same as chip shop chips, slaw was not nice, burger was not great, I asked for cheese but it was all melted out of the burger and on the plate, there was too many onion rings ( in the burger) the meat was just OK.. I'd rather have had a bk or micky d's, either is a much better and cheaper option.. Very disipointed.. Cakes however looked stunning.. I might go back tomorrow for some, in which case I'll probably be deleting this average review and adding a 5* review..
Carl K . 2020-09-07
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This was the second time we have visited and seem to have upset the staff. Both times the staff were rude and unhelpful. Today we were told that they were not doing meals between 3 and 5 and after then all the tables were booked. Fair enough, but a bit of politeness may have helped, rather than the unhelpful response. We were told the staff needed to rest, between sitting. Hope they enjoy it, because in these times service is almost as important as the food
iansL6836BQ . 2020-08-25
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We booked a table for 7.30 which was ready when we arrived a few minutes early, the staff were really friendly.It was busy but our order was taken and the food arrived quite quickly.The food was very nice and we had a pleasant evening.
Fiona C . 2020-08-25
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Found this place online and by accident but decided to take a chance on somewhere I'd never heard of.A good choice all round, easy to find, ample parking, very friendly staff and very, very on top of the Covid guidelines.As for the food it was first class, not one hint of disappointment from us.Would definitely recommend and will definitely be back.
tonywW5642ZK . 2020-08-19
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We were greeted by the Host/Manageress who who made a big song and dance of taking our temperature and test & trace. Strange as she wasn't even wearing a mask or visor. A couple of the staff were and I have to say the staff were very nice. The restaurant were constantly allowing people from outside in to get drinks from the bar. This meant they had to pass within in inches of us. Top it all off the Manageress and what I can only assume was her mother were constantly talking to people on the table next to us with no idea of any social distancing, no masks and once again right next to us. The Manageress then on clearing our table commented 'I don't see how I can clear your table and social distance, I haven't even put my mask on yet '. The food was mediocre to say the least.
phillipl724 . 2020-08-18
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Visited this restaurant on Tuesday 11th August and absolutely loved it. Upon arrival we had our temperatures checked and then taken to our table which we booked. (Was very busy so booking probably recommended). I ordered the cod and chips while my girlfriend ordered the Hunters Chicken and we were amazed by how big the portions were. We throughly enjoyed and would happily return
jake01995 . 2020-08-13
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We went to the West Cross Inn today for my daughters 10th Birthday family lunch and I was so impressed I had to leave a review as to what a treat it was (this is my first ever review on tripadvisor). We were a party of 7 and when i booked (2 hours before going) the staff did say that we would be on seperate tables. We arrived sanitised hands and temperatures checked by the staff and were shown to our tables. When the staff knew it was daughters 10th Birthday and that another large party left, they moved us (without us asking) to a large table where we could all sit together. It made my daughters day. The food was amazing and the staff were lovely. We'd taken a birthday cake along for my daughters birthday and once there asked if it was ok to have the cake there. Not only did they bring us plates, light the candles and joined in us singing happy birthday, but they also relit the candles so my 8 year old daughter (birthday next month) could also blow out the candles. When we left I forgot my sunglasses and a staff member came to find me to return them. Astonishing customer sevice.I was totally blown away by the food, the staff, the proffesionalism around the Covid precautions and how all the staff were with my two young daughters who hadn't been to a restaurant since lockdown started. Thank you so much West Cross Inn you have made a 10 year olds day.
surferjez2020 . 2020-08-13
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As someone previously went there for an after funeral celebration. Have read lots of feedback prior to visit, and hey ho good reviews.Downstairs for us in a private room was good, ably served by the lovely Bethan, she was brill and looked after us.The food ( most important part) was all veggie/vegan which was lovely. I would say only half present were veggie inclined but the rest got stuck in no problem. The lady serving the food was a gem, she kept the eats just coming and coming. You won't go hungry here!So-much-so that we could take home the left overs. Loverly jubbley!Very reasonable costs, may not be there for many a while but thanks.
johnbg84 . 2020-03-13
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We hired the event space for a large post-funeral gathering of family and friends. It was perfect. The buffet meal was enormous and just kept coming with lots of special touches. Service was excellent. Thank you.
Edw0rd . 2019-12-28
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We visited here last Saturday lunchtime with friends having been away for a couple of months. Another delicious meal, attentive pleasant staff and what a view! We have already booked for New Years Day as a big party, as often have our celebrations here as they can always cope with a large group which is testament to the Chef/staff. I need to wean myself off the Chicken Cymru though as always have it as it's so delicious!!!
CHRISSIE1972 . 2019-12-28
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We were a large group of 17, the service was attentive and the food was hot and everyone enjoyed their meals, from fish, mussels, steak, chicken to vegetarian many possitive comments about the quality of the food.Some meals arrived a few minutes after others but that was no mean feat to feed so many such a varied menu without loosing on quality. A good night was had by all, we will be back again.
437sians . 2019-12-07
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We celebrated a family birthday at the West Cross Inn and could not have chosen a better venue for this occasion. There was plenty of choice from the varied menu and each of our meals was excellent - and great value. Although very busy (booking advisable perhaps) we were well looked after by the friendly staff and the birthday cake we gave them beforehand was delivered to the table by their best singers...
Tony E . 2019-10-13
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We visited West Cross Inn for a family celebration. Food was lovely and fresh and very tasty. Staff also made a special meal to cater for an allergy. Will definitely come back.
2504lfs . 2019-10-01
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I've been coming here (usually for Saturday or Sunday lunch) every few months for years and over the past roughly 10 years they have consistantly provided very good food and service.Parking is sometimes a minor issue as there are limited spaces outside, but you can park for free opposite if you need to.
WearyVisitor22 . 2019-09-04
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Stopped here because central Mumbles was heaving with people and we thought this place might be able to accommodate us. Really glad we did, because we found great staff, really good food and very reasonable prices. My chicken Cymru was delicious and was accompanied by perfectly cooked vegetables. Adding to all this, was the marvellous view of the sea as the sun was setting. The restaurant is unpretentious, the menu is small and everything works beautifully-loved it and we’ll be back!
tessie1 . 2019-08-29
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We called into the West Cross hoping to have a meal with a view.A charming member of Staff ...Naomi was so apologetic as all the window tables were booked but directed us to a quiet table in the bar area .Whilst enjoying our drinks and reading the menu she came to tell us that some people had finished their meal and if waited a little longer we could have a table over looking the sea.The meals were delicious ,beautifully presented ,and service with a smile Would recommend the West Cross
teresathebest . 2019-08-28
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We called in for a quick drink, very plesent bar staff, we sat in their beer garden overlooking the beach, it was very busy with lots of cyclists in the garden
KarenFairweather . 2019-08-24
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I booked the function room which is downstairs in the West Cross Inn for our Mother's 80th birthday. Family and friends came from all over Wales and England and it couldn't have been any better. The staff, food and venue was second to none. Nothing was too much trouble and as it was a beautiful sunny day, the atmosphere was amazing as we were able to appreciate the outdoor area and views. I cannot thank you enough. My mother cannot stop talking about it as it was one of the best parties we've ever had. Thank you to Naomi (I hope I've remembered that correctly) and all the staff. Even the chef came out to make sure the food was OK... It was more than OK. Thanks again x
Claire T . 2019-08-23
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Food freshly cooked, delicious and very well presented. Service was great - nothing is too much trouble and the toilets were absolutely IMMACULATE! Always a good sign in any establishment and with lovely coastal views thrown in - what more could you want! Excellent - we will be back!
WelshWookieWoman . 2019-08-18
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We booked a table for 7.30. Took our drinks And food order quite promptly and all came as ordered. Food was lovely but we finished our meals by about 9 and were then ignored. Never offered dessert or coffee and we'd have probably ordered both if we'd been asked. They weren't even particularly keen to give us the bill as they were too busy clearing up all the other tables and glasses. We sat until about 9.45 and were the last to leave the restaurant are and the whole of the pub - because we felt they wanted to get rid of us. That's fine but advise customers when they book that they close earlier - perhaps we could have arrived earlier if we'd known. Probably won't return as a result.
LJ048 . 2019-08-09
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2 weeks ago, a table for 8 people was booked for Sunday midday, on 4th August! We travelled from East midlands, West Midlands, London and Cardiff to celebrate our Mums birthday. When we arrived we found that some incompetent had only recorded a table for 4, not 8 and they couldn't accommodate the party!. There was no attempt to resolve the issue, not an ounce of remorse and the person who took the booking was not there! We had to leave the dark, dingy lit, poor customer service restaurant to find another venue! ….. If you want a set menu for £13.95, in positive light and airy surroundings with great views over the bay, pop along to Oystermouth and experience the wonderful surroundings of La Parrilla restaurant! You wont regret it one bit! .. and they accommodated our party at a moments notice!
31Taffman . 2019-08-04
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We decided to give this restaurant a try, and we weren't disappointed. The fish was delicious, very well cooked with very light batter. Chips were home made, and presentation was excellent. We will definitely return .
Viv B . 2019-07-28
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Good views across the bay in the outside area and a good little free parking area too - good drinks and coffee
Fearless663951 . 2019-07-19
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My husband and I love this place!The restaurant overlooks the pub garden with the bay reaching out for miles. There is private parking which is a godsend in Mumbles.The service is outstanding and the food delicious with a wide range of dietary requirements available.We will definitely be visiting again.
Andie073 . 2019-07-01
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Have been a few times, if you can get a table in the upstairs area overlooking the bay. Service is very good and the food also good, in particular the seafood and the selection of deserts/cakes. Great when things are a little quieter (late lunch) or early evening. Nothing beats having a beer with a snack whilst watching the tide go out.
LoveGoodFood78 . 2019-06-30
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Only myself and husband as our family all away booked last minute table available in restaurant over looking the bay for twelve o’clock , warm friendly greeting,shown to our table bottle of water brought to us , nice I always have to ask for this in other restaurants, nice bottle of house rose wine , Sunday lunch me roast beef ,husband pork asked for gravy on the side in which they said this is what they do. Great I don’t like it swimming with gravy, separate dishes of swede and peas , the mains beef , mash (beautiful) carrots Yorkshire pudding,roast potatoes,roast parsnip ,and home made horse radish sauce , all freshly made and tasted Devine the young waiter,and waitress were so friendly and made us feel so welcome very busy when we left first time for us for food , will definitely be back it’s on our door step thanks x
Swanamerica . 2019-06-16
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Tonight we visited & sat down with our menus and all was fine. After a few minutes a waiter came to take our order to which we asked for a bit more time. He said he would return in a few minutes, however he never returned. We finished our drinks and waited for 15 minutes. No service. This was even more confusing because there was NO ONE else in the place. We were the only table. The waiter stood behind the bar on his phone & despite of looking over at us numerous times never bothered to come and take our order. Confused.
grocottdilys . 2019-06-04
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We had a lovely meal at the West Cross Inn this lunchtime. We had a number of discussions in advance of our visit as half of our party are vegan and one has a nut allergy. The Team couldn’t have been more helpful and the special roast they had prepared was really tasty. All of the staff were extremely friendly, attentive and helpful and we all had a great time whilst enjoying the lovely views. Would definitely recommend and will come again.
carmarthemMikeD . 2019-05-19
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Absolutely wonderful array of both hot and cold dishes, one section dedicated to vegetarian and close attention paid to food allergies. The food was delivered to our home promptly and displayed beautifully for us. An amazing choice of cheeses, bread and biscuits to end. There really is no point in working so hard to provide a buffet for 15 people when the West Cross provide such good food and service and I sat back and really enjoyed the evening. Thank you so much
Sonia P . 2019-04-13
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Another local Restaurant that I drive past regularly we decided to give it a try as we hadn't been there for some time. Very Friendly & helpful staff, one member had noticed I had dropped a glove in the car park, he retrieved it & returned it to me. A good start! Our table was alongside a big window with a great view of Swansea Bay, a site I never grow tired of! I was with my wife & son & we had a range of main course meals I had a most excellent steak cooked to perfection. My family were very happy with their choices. The meals are not cheap but very good we will come again!
xklover . 2019-02-23
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We called into the West Cross for a quick drink after a nice walk along the prom.The staff were nice and friendly and the drinks reasonably priced.We looked at the interesting menu and have agreed to try the food on our next visit.Nice views as well.
willtravel6062 . 2019-02-04
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Stunning views across the bay, or comfortable eating in this pub restaurant. Fresh and clean with friendly staff and good service. Simple menu with some lovely twists on old favourites. Easy parking, bus stop outside. Build up an appetite walking to Mumbles village by all means, but return here for a good value meal. You won't be disappointed.
janec936 . 2019-01-30
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To start with I had to pay £4.50 for a pint which had been clearly watered down, secondly after ordering food and shortly sitting down we were asked to leave the premises even as we had not finished our drinks and the food hadn't been brought out. we were not given a reason or explanation to why we had to leave there was not a massive group of us we was being quiet and respectful, all three of us there all had ID and were 18/19 so I couldn't understand. I was later told by an employee that works there that it is because of the clothes and our age that they judged us on this and made assumptions and therefor did not want us there. I am disappointed in the way this restaurant treated us and was appalled by the way me and my friends were treated. The restaurant is in a truly amazing location with great views it’s a shame for such bad service and disrespect from the staff. The food that was served was terrible it was awful you could tell that they had just made the food as quick as possible with no care so we would leave the premises. The food tasted cheap it was clearly made with low standard food and was not appetizing. For the price of the meal which was expensive it was appalling I was disrespected and hurt that they judged me and my friends. As much as I could carry on going on about the level of disrespect I have been shown and how the employees judge people and not being given a valid reason or explanation for why I will not be returning to this establishment. I was appalled, disrespected and ashamed of what people were like today in this day in age this is ament to be a new day in age and the showed us more prejudice than ever before.
MaxG200018 . 2019-01-22
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I came here for Christmas lunch with some friends,having not been to this restaurant for many years,and did not know what to expect I was one of the first to arrive and was showed to our table in the conservatory part of the restaurant,what a lovely room with great views.We had all pre ordered our meals,our table was decorated with crackers and was amazing,our starters arrived I had the white bait delicious,all of us enjoyed our starters,and also the service was very good,most of us for our mains had the roast turkey it was very good a typical xmas lunch which had all the trimmings,great service and a very good meal to finish it was xmas pudding again a great plate of food with excellent service staff.Would I recommend this place most definitely lovely food we were made to feel most welcome and food and service was very good.For all those disabled people toilets on ground floor,where we were in the conservatory a few steps to go 3-4,but if you stay on the lower floor all accessible with no steps.
Neil J . 2018-12-14
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Greatly improved. Food delicious. Wide choice of drinks. Amazing view of the bay and lighthouse/pier. Friendly staff.
GlennMiles . 2018-12-11
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Lovely experience today everything was perfect. Lovely surroundings, great staff and amazing food I will be back! Thanks to all the team.
Departure560351 . 2018-12-02
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Cannot rate this establishment high enough , lovely setting overlooking the beach , when we arrived tables laid out with scones cake and tartlets, tea and coffee flowing , the buffet was of a fantastic choice of food and more than enough to go round everybody, the staff were excellent from the young lady keeping everything tidy to the lady who came to check everything was good. Many thanks for making a difficult day a fitting occasion.
Carol D . 2018-11-09
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Just went for lunch, sat outside in the sunshine , had one of the nicest burgers I’ve had in a long time. Would recommend if your passing by. Well done
marcusbroadbent74 . 2018-10-09
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My girlfriend and I visited the west cross Inn for dinner with her grandad and we were very pleased with our choice.I ordered the house burger with cheese and BBQ sauce, her grandad had the cod goujons and my girlfriend ordered the vegetarian burger as she's vegan. The staff were very polite and informative about the menu and knowledgeable about dietary needs, the food was incredible and I will be visiting again before we leave.
tahvo1313 . 2018-09-25
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On the 12th of September-Last Wednesday night my wife and I celebrated my 70th birthday in the function room at the West Cross Inn with 50 friends.The evening couldn't have gone better thanks to the excellent service we received from the helpful,courteous and efficient staff.Nothing was too much bother,The room wad ideal for the numbers,and the buffet catered for meat eaters vegetarians and vegans alike.It was pleasingly different from other hot and cold buffets.-the best many had eaten.There was real ale on tap!A wonderful night!Highly recommended!
rusty060 . 2018-09-17
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Dropped in for Sunday lunch after the Swansea 10k today. The Sunday lunch was incredible! Including excellent options for the kids dinners. Good local beer on tap. Very welcoming staff. Fantastic views over the bay
mwtjones . 2018-09-16
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A lovely private party celebration but spoilt by an extremely rude member of staff. We were told we had minutes to leave at the end of the evening without prior notification. We were then informed precisely one minute later that we had one minute left! Unbelievably rude to not just ourselves but to the birthday lady and her immediate family. Absolutely shocking!!!!!
timm260 . 2018-09-15
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We always come here for fish and chips.They must buy the biggest cod in the market and it is always beautifully cooked together with real chips. Well worth a visit.
John D . 2018-09-13
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We recently hired the function room for a funeral reception. The room was stunning and the location perfect looking out on to the bay. The buffet provided was absolutely outstanding I have never seen so much choice. The staff were very friendly and helpful. Everything was perfect. Many thanks West Cross Inn
Faith C . 2018-09-09
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A pub along the the coastal walk is must, and the food is averagely decent, but the wait times also have to be factored in
T_Hotel_Inspectors . 2018-09-04
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It was a surprise 70th birthday party for my husband. From the second of booking the buffet, right up to the time we left the staff were absolutely amazing. Nothing was to much trouble for them. And I must pay compliments to the chef, the buffet was absolutely amazing. Every single person have contacted me to pass on how thrilled they all were with the food. Not just the run of the mill buffet food. I highly recommend the place for the food and the way the staff present themselves. Each and every one of them I would like to thank you all. I would also like to add there were 2 gluten free plates orded, and it was first class. The presentation was first class, and the taste was even better.
Anne C . 2018-08-22
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Such a lovely evening with the family celebrating my birthday. The food was amazing & well presented. We ordered calamari & piri piri chicken for starters. For main, we had mussels in a delicious sauce& tender succulent steak. The staff were helpful, efficient & friendly. We would definitely recommend this place & cant wait to go there again.
Isobelmw . 2018-08-06
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We had the best table in the place, by luck. Food was fresh, fast and delicious. Service very friendly. Top marks!
SimonG40 . 2018-07-25
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We booked the West Cross for a celebration of the life of a departed Family member and we are so glad we did.The rooms set aside for us were nicely arranged and the buffet that was provided was of exceptional quality and abundance. the Staff were all very helpful and every one of our guests left with a positive word about the venue and its service. Well done.
Dernford . 2018-07-20
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Came here with my wife and parents after my wife had spent day making curtains for my mum. I booked for an 18.30 dinner early in the morning. It was quiet when we arrived but began to fill later. We had a nice bay view seat. Nice server. My wife had a coke, my mum a shandy and dad and I a pint of shower Gold. Also a bottle of Merlot.For dinner we went straight to mains. My dad had a welsh chicken with a cheese sauce coming with veg, he added boiled spuds. My wife had the Mussels. These are always her favourites and she said with the cream sauce was one of the best she had eaten. My mum went for her usual fish and chips - the fish was huge. I had the burger with goats cheese and cranberry- superb. Another pint for me and my dad as a light weight had a half.We were too stuffed for pudding. Overall a lovely meal. We will return for sure.
Mole25 . 2018-07-19
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With a great view over Swansea bay I had hoped for more. Dated and probably catering for a elderly generation. The menu was mostly fried or heavy traditional food. Very few innovative ideas or healthy options. What we had could have been cooked in house it was just ok.Staff were very friendly and it was reasonably priced.Just not for me.
E5172DAdannyb . 2018-07-09
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13 Opinions
My partner and his family visited in November. We were made to feel very welcome. Great ales on tap. We were lucky enough for them to let us eat a takeaway in there as the restaurant we planned to go to had double booked which was very kind of them. We had a great night and was so privileged to hear Hermione the bar manager sing in a cappella an Irish folk tune. Wow we couldn't hear a pin drop when she sang. It literally took my breath away. Definitely recommend this place and we will definitely revisit .
79 Opinions
Exceptional food, lovely atmosphere, fantastic service, and amazing coffee. We had the full breakfast and waffles. A real surprise find, and we'll be back.
515 Opinions
Called in for a coffee, but had to have a cake too as they all looked fab… and it was.
686 Opinions
I have waited several weeks before writing this. I rarely post negative reviews, particularly not for small independent venues. But the price of 2 pieces of cheese on toast costing £10.95 is still irritating me. I didn’t look at the bill until sitting back down and my bank account flashed up the amount. I went back to the counter and asked if this was correct. Then to add insult to injury, we had nearly finished our coffees and my wife went to the counter to check where the cheese on toast was. No apology from the staff, and they said it was waiting in the kitchen as they couldn’t remember what table ordered it. You would expect sour dough bread or some, artisan crafted speciality bread and a fine local Welsh mature cheddar for this price. What we received was big standard supermarket sliced brown bread and a meagre layer of big standard supermarket cheese, that barely covered the cardboard toast. It was now barely tepid and ranks as the worst and most expensive cheese on toast we have ever had. Our cake was good but I overpriced, and the coffee was OK, but no where near as good as numerous other coffee shops in Swansea. Positives are: venue is nice and clean, staff friendly but somewhat dopey. It’s a shame they demolished my old school Ty-Coch. I am sure the catering ladies would have done a better job
1232 Opinions
Enjoyed a wonderful meal with my husband. The most delicious Welsh pork belly! The cheeseboard was also lovely. Would recommend visiting this lovely pub.