Croeso Lounge in Swansea

Not the best food. Had better from there. Not so good lately. Called in and they had no chicken. Whatever was on the menu with chicken in it, they didn’t have it. How could you run out of chicken? I had the chilli con carne. The chips and rice were warm, but the chilli, in a separate bowl, must have been heated under the flames of a launching space ship. I ate the chips and rice and the nuked chilli was still untouchable.

Great lunch experience! Food and drink service was quick and staff friendly. Food tasted great and we would visit again!

Always a great atmosphere with excellent quality and choice of food.

Fabulous place , nicely done out with retro pieces, paintings and mirrors . We went upstairs for the great sea view

Food quality was bad . Had to send my meal back as it was rock solid . The attitude of the staff was blazee when I complained about the quality of my food . We ordered online so were told we’d have to wait to be refunded online In a few days . The atmosphere is unwelcoming and it is very expensive, the menu items are reducing in both size and quality . Such a shame as this place had always been my go to in mumbles.

Lovely place, with possibly the best gluten-free menu I have ever seen! Well worth a visit and great value too.

Nice little cosy place on the seafront. Have been to a few of these restaurants now in the chain and they're always good. Good food, fast and friendly service and dog friendly in certain areas.

On arrival, the place was full. One waitress upstairs. Table not wiped left with other customers used menu on it. Unfortunately it wasn’t the best experience. If we had a welcome with the table properly wiped and a clean menu we might have ordered food. We call a member of staff to wipe the table. We cleared the old menu with food on ourselves.

Stumbled across this little gem when looking for somewhere to have brunch. Great food, excellent service from our waiter Ash who made us feel extremely welcome, nice atmosphere and a superb view to boot. Don’t shoot me but the only small issue for me was that they allow dogs in as I’m allergic, (love them but allergic) - but I understand this is a big bonus to some people. Will definitely be back!

Food, atmosphere, staff and service all excellent. Would definitely visit again. Dogs were made very welcome too.

Called in for lunch with three friends. Friendly, nice views. We all ordered, one had the breakfast and two had eggs Benedict and I had the Thai noodles which was excellent. Later we had desserts and that’s what spoilt it. It was £7.50 for a chocolate sundae and it was all squirty cream and a tiny and I mean tiny bit of ice cream at the bottom. The desserts really were a rip off! I could have gone across the road to Joe’s for much better value

It was very good when they first opened but they’ve gone badly downhill in the last 8-10 months! Bad food couple of times being inedible, service has become slow. Such a huge shame as location and dog friendly has always been a huge plus but given price and other local places all allowing dogs they’re going to lose the market now.

We ate here a couple of evenings and one lunch time with our dog. Great menu and friendly staff. Seating outside on promenade. Good location. Dogs allowed inside on ground floor.

Gorgeous staff, gorgeous food, gorgeous place

Cosy, great location, friendly staff, dog friendly and quick service. Everything on the menu is good.

Planned to eat somewhere else at 9.30am but was not open so tried this.good breakfast and service and a large cup of coffee (a small cup is not enough to accompany a breakfast) and I always ask for coffee served with the breakfast, not before as it can get cold before the breakfast arrives! Good value.

Excellent service and breafast!!

Disappointed. Portions were meagre and my wife's salad had an important ingredient missing. Lovely situation, pleasant service. Will probably not return.

Sat outside in the balcony overlooking Swansea bay. Great view Nice food Good service

Great breakfast good service very helpful staff

The food was ok & was prompt In arriving @ our table Hygiene wise our experience was very poor as my partner had chips on his coffee cup & my mum had several chips on her tea pot ! All of them are a health hazard as the germs they harbour ! We were told that is how they came out of the dish washer … well if that is the case either the crockery or dishwasher need replacing ! When you go out for food you expect to get better than you would in your own home or equal & I have no chipped crockery in my home ! Pictures enclosed !

Good brunch had by all. I don't like ordering and paying at the bar but that apart, in my view anyway, it was a good meal. Also it's in a lovely spot on the Mumbles seafront.

Beautiful place and delicious food.

I had harissa chicken flatbread and it was lovely. Staff so friendly. Relaxed atmosphere. Great location.

One of the best burgers I have tasted in a long time.

Another lovely lunch at Croeso Lounge. Always a winner

Had our first takeaway from Croeso lounge - such an easy process to order online and food was ready by time specified. All the staff we came into contact with were extremely helpful, friendly and provide an excellent service! The food itself was outstanding! We had ordered a variety of meals from flat-breads to curries and all were so fresh and flavorsome! Will definitely be our regular go to for our monthly staff lunches! Thank you! :D

Great place, vibrant atmosphere, great food and service. Prices good too!

Great place..varied menu..good for gluten free as well

As a rule, I like this chain and have been to many. But today's breakfast was such low quality...what I calk a vacuum.packed breakfast. I've not seen cheap brown bread like that in years. Table was filthy and I got the spray and cleaned it myself as was told all staff (there were a lot) were busy. Just disappointing as this used to be wuch a good chain and a new one has opened near my house this week which I'm now not sure about trying.

Have been to the other 'lounges' in Bristol and Birmingham, and it's great to know this one has the same good quality service, food and beverages plus a nice view from the balcony seating

Food was overcooked. Not good value.

Fantastic every time and really good gluten free options for my Celiac wife.

Nice view, sat outside in the beautiful weather

Gorgeous food, and a really nice chill atmosphere

Great affordable dinner with a view! The location of Croeso lounge is absolutely fantastic and even better if you sit on the first floor balcony. We had a couple of cocktails and shared 6 plates of tapas between us. Both food and drink were superb, and the bill was under £40. 😁

Overall fairly decent. I couldn't say great value however we all enjoyed our food and drink minor hiccups aside. Unfortunately 2 stars off overall, due to the state of the ladies bathroom. Awful! To put no finer a point on it. It does make one wonder about hygiene in general. In comparison, the White Rose (where maybe it wouldn't be expected to have immaculate/pristine bathrooms) loos are actually much better. In fact, very clean. Not sure we'll be rushing back to the lounge.

Onion rings weren’t the best and very noisy food and service mostly excellent quality

Lovely atmosphere, lovely food I couldn't have asked for a nicer, friendlier, relaxed venue for my 60th 🙂 thank you 🙂

Right by the sea , really nice veiw. Have to order everything via a phone app (if you are ok with that).

Nice burgers and great location and view

Wonderful. Popped in for a late breakfast/brunch as the offering at our hotel was so bad. This lounge was just the ticket - the service was friendly and efficient with our food being absolutely marvellous. It was so good that we went back later in the day for tea and a piece of cake. And that was equally enjoyable!

We love coming here. Food is lovely .reasonably priced but quality quick,attentive service

We went here as all the 'fancier' places we had earmarked were full, and we have been to many of the Lounges chain before and tend to find them very reliable. We had a bad feeling about this one when we arrived and were just stood by the #wait to be seated sign'' whilst other people were just heading straight upstairs. We eventually got seen and shown to a table that was dirty and uncleared like many of the others. When our food arrived, the chips with my burger and the side portion my wife ordered were cold, and the bacon in her salad was raw. We sent this back and she ordered an alternative as she had been put off the salad. I ate my burger alone so it didn't get cold like the chips. When finished, with my wife's replacement nowhere in site, she had got to the point that the raw bacon experience had really put her off eating there and she had no desire to eat whilst I sat and watched. In fairness the staff were very good and gave us a free beer whilst we waited (didn't really drink much of it) and did refund our meals. But the whole experience in a place we normally find reliable just made for a terrible evening meal experience on our weekend away. My wife ended up having a salad from co-op in our B&B

Good range of food really enjoyed our meal

Thoroughly enjoyed a night out here with friends. Service was quick but not rushed. Our food order, for 11, came within 20 mins. Staff were very polite and friendly throughout the evening.

Lovely food with lots of gluten free options. Restaurant is also in a great location on the Mumbles front.

Love outside area, had a couple of drinks outside in the evening sun. A good different range of beers on draught. Can order from you table too, which is a nice feature.

Fantastic food, amazing cocktails, really impressed by how full the vegan menu was! Loads of vegan options (vegan deserts too)

Nice food and a good selection of drinks. Not too busy when we were there. Staff were all friendly and the table service was very quick. Definitely worth another visit.

Atmosphere and staff alike is lovely and welcoming don't wait long to take our order or for the service of the food there are so many different meals to choose from 3 of us had the large breakfast and one had the pancakes bacon and syrup

Excellent meal for all of the family. Gluten free catered for. Cocktails and alcohol free cocktails available here.

Cool & cosy interior. Staff friendly. Service, even when busy, is consistent. Pick this venue for its views along the bay. Decent food and extensive menu, definitely something for everyone.

Food was over cooked and barely warm. Soft drink tasted awful exchanged it for another

Great cup of coffee with a view

We have eaten here a few times now and each time has been excellent. The food arrives in good time and the menu has a wide choice. It also has the option to scan a QR code to order too. The quality of food has been superb, with the ‘breakfast’ meal being highly recommended. If you visit Carmarthen, this is a must for lunch or dinner, but get there early as it fills up quickly.

Very nice place, service& staff was lovely. Drinks a liitle pricey.

Great food, absolutely lovely staff , fab views and reasonable pricing.

Without doubt the burgers you find here are the best you will find anywhere. The meat is juicy and combination of extra stuff (egg, pulled brisket, cheese etc) is just phenomenal. My son and I had the Cowboy Smash burger, and my wife had the avocado, bacon and chicken and we all agreed these were (maybe) the best we've ever had. 10/10

Nicely refurbished (big improvement downstairs...not been upstairs). Not the cheapest pub menu but good options including a focus on allergies including Gluten Free

Really good service and food come fast good bruges and

I had the best time here, with my rounders team after a game!! Super friendly people working there, special shout out to the two ladies working behind the bar on the evening of the 8th of May. I was lucky enough to receive their act of kindness, after one of the worst weeks ever, those two girls made a lasting impression!! I just want to say a MASSIVE thank you!! Will defo be back next Wednesday with my team 🥰🥰

terrible breakfast and overpriced. would not recommend. but the location itself is alright

Just a pity about dogs barking, time dogs were kept outside.

Very friendly and helpful staff. Dog friendly, relaxed atmosphere and great food to boot.

Four of us ate evening dinner here Wednesday May 1st 2024. I chose the Thai Coconut Prawn Noodles and I can honestly say with no exaggeration the it was THE tastiest curry type restaurant meal I've ever had! Not too spicy, just right with plenty of veg with plenty of juicy king prawns. I was a riot of complimentary flavours! The Espresso Martini cocktails are gorgeous too! The service was fast, efficient and friendly, highly recommended! Keep up the good work!

Love this Lounge. It is beautifully decorated and has outside seating outside and upstairs. Great views. Dogs are welcome downstairs. Lovely relaxing atmosphere. Food was delicious and reasonable. Service was friendly, courteous and efficient. We ordered on the App but can do this without. Will definitely come here again.

Fabulous food and setting. The location is wonderful on Oyster Wharf and amazing views from upstairs. You can also dit outside upstairs and down. Staff were extremely friendly and service was quick. We did use the app to order. Will come again.

Great location right on the seafront. When the seafront extension is finished it'll be even better. Great if you've got a dog as even they can enjoy it 😇😎

Nice place to eat. Lots of vegan options

Very different style of food delicious, with great friendly staff.

Great dog and friendly space in Mumbles - great selection of food and drinks, staff always nice - great to pop in for a coffee through to having a family meal. Definitely a go-to for us in Mumbles!

Nice place. Online ordering is a faff.

Can't fault this place really. Lovely views over to Swansea. Friendly greeting, quick service and the food was delicious. I particularly appreciate the fact that breakfasts are served all day which makes for fantastic choice from the menu, we found something to suit all Members of our party including a vegetarian, a fussy eater and a dieter. Cocktail was excellent too. Wish we lived nearby, we'd be regulars!

We only had coffee and cake but they were both lovely! Very friendly atmosphere for kids, they had drawing/colouring sheets and handed out crayons (mainly for the kids).

Lovely laid back atmosphere, great staff, only a really short wait at the door to get seated at a busy time, loved it 😀👍

I was here for lunch 2 of my friends. The staff were friendly our meal was nice but our coffee we had while we waited for our other friend weren't very warm. Everything else was fine 🙂

This was a fantastic pub for drinking, with a beautiful setting by the Mumbles coastline! The bar is very well lit and decorated with varied frames, counter is presented in a pretty way itself. I enjoyed a refreshing pint of Berry Cider, sitting comfortably at a red table!

Busy café on a Saturday morning. It was almost full on both floors and quite noisy with young families. The toasted teacakes and banana cakes were great and the coffee too! 😎👍👍

Nice place but drinks are very expensive £11.50 for 2 pints of lager 😒. Oh and it's kind of dog Friendly.

We often eat at Croeso Lounge and always have a great experience. Good food, friendly staff and the decoration creates a warm atmosphere. The food always tastes great and well presented, and there is a good range of vegan and vegetarian options 👍🏼

As always in a Lounge, lovely food, good service and here, a great view over Swansea Bay

Great place. Really nice food and service, plus it's dog friendly so a bonus for us dog lovers 😊

Excellent place for late breakfast, service is very good in juice surroundings right on mumbles front

Only had a snack and coffee which was good. All the staff we spoke to while we were there were extremely friendly and helpful. Would definitely recommend

Great view of Swansea Bay, food good pub grub

This place is dog friendly. The food is fresh and cooked lovely. Will recommend and be back soon. I had a chicken burger, and my partner had breakfast. I ate his mushrooms as he isn't a fan. Lovely spot by the sea as well. I can imagine in summer people fighting for a spot outside this place. Thanks for a fantastic dinner for us and a relaxing nap for our Ernie 😃

Everything is lovely about this place except for dogs. We had to queue up in a very small area and were surrounded by wet dogs coming in from running in the rain on the beach. Not pleasant. Dog owners should queue up outside.

Great food, cool interior. Had the Goan lamb curry was delicious

I had heard so much about this place. What a disappointment. Place looked grubby. Food was bland and lukewarm for the three of us. I had the Bombay fried chicken burger , lacking in spice or any flavour ,dry and tasteless. Sorry won’t be back

Bland lukewarm food. Place looks tired and grubby. So disappointed

Brilliant atmosphere and food. Popped over from Swansea for a meal and it was definitely worth the visit. Followed up with a walk to the pier. Excellent!!!

I love croeso and visit frequently with my family. Family friendly and great service!! Sadly food lets it down. Often things are missing or cold. Loved the old set up downstairs with the ‘loungers’ feel but now they have extended the kitchen it feels quite formal with wooden tables set up everywhere rather than long sofas. Upstairs is a bit better with the bench type seating. Doesn’t have the same atmosphere as before. Often left standing waiting for a table. Staff are generally amazing!

I discovered a rather large chunk of jagged plastic in my food. Because it was black it blended in with the mushrooms and unfortunately I only discovered it after biting down on it. The manager did not seem to care at all when I presented her with this, seemed annoyed that I was upset and didn’t even refund me for my full order. She assured me I would hear back regarding their investigation and I never did. Will never go here or to any other lounge establishment again and will do my best to contact Food Standards Agency as I think this establishment needs a serious inspection. UPDATE: While I appreciate the response (which only occurred after I left this review) I never received any kind of explanation as to how a big chunk of plastic could have ended up in my food and was not made aware of any consequences to this negligence either.

I had a big lounge breakfast, not the best sorry.... bacon was overcooked dry and hard,never had mashed beans before and they looked as if they were burnt no juice, black pudding was cremated and not edible ,the toast ,eggs ,sausages, button mushrooms were fine ,and the coffee was lovely, the girls serving are very polite and pleasant ,apart from the food hiccup it's a lovely place to go ....

Not dog friendly as advertised.My dog put her front paws on my leg for comfort in a flash a waiter told me dogs must b on floor when I pointed out dogs paws on my legs just reiterated what he said.We wont b going there again

Very friendly staff, great accommodation of intolerances and relaxed atmosphere

Excellent hospitality, friendly staff, great coffee and varied menu. Regular visitor.

Called in for a drink .It has been refurbished since we visited last and it has a real nice vibe to it .Lovely ambience and great service.

Four days spent in Mumbles - we ate here on three of them, breakfast, lunch and evening meal. Staff very friendly and efficient, food could not be faulted and a great experience for our friend who had never been to a Lounge. We have visited various other branches but this is the best by far. The fact that we had three dogs didn't cause a problem. Thank you.