Welcome Break Gordano Services M5 in North Somerset

Clean and quick service from staff

I really like this place, I always come here whenever I pass through this route, ample space for parking, good variety of shops and restaurants

Always very busy when we go and there is usually a long wait for any food / drinks but that's based on volume of orders and not an issue with the staff. If you don't mind a bit of a walk there is usually still plenty of parking at the back of the carpark and the toilets are usually nice and clean once you get in there. Good baby change facilities and area to heat up your own baby food. Some parent and child spaces but these go quickly and are quite often used by people without children as they are not monitored.

Visited late at night for a comfort break. Everything was closed.

Went to kfc af half 9 at night. I was waiting for 20 mins. The food was cold, and I hadn't come with the dip, as i have an atustic child who has to have ketchup. i asked politely for it the worker then it rudly got thrown acroos the counter like a child never coming back again

Don't use this services unless you want to waste 30/45 mins to get around the roundabout back in to the motorway

20:55 on a Thu night and literally everything was closed. No KFC, Burger King, Subway, Starbucks - ALL closed. You’d think at least one of them would trade beyond 9pm. What’s the point of a part time service station that has shorter opening hours than high street branches of these places?

Everything you need in a motorway service station

Its placed in the right area. As its a good place to stop for a rest from driving if your heading south to Devon or Cornwall or if your heading north to Birmingham or beyond. The slip road off southbound can be busy ( actually chocker) but the services are clean tidy and have the right mix of amenities

Stopped for breakfast but saw the state of the chairs, tables and floors. It is so disgusting it's untrue. Please wipe your feet on the way out. The prices you pay and no return investment. I have never felt so dirty

After buying food from chopstix on 2nd may at about 5.30pm both my partner and I have been violently sick. Don’t trust the food standards here

Nice, Very clean toilets but too expensive everything

Very clean toilets?? Best I've been in on the motorways

Always crowded, poor selection of coffee suppliers

Only one EV chargers allow available for non Tesla cars

Grubby - expensive - not ideal!!!! However we needed a comfort break!

Lovely service station with everything you require. Added bonus it is a dog friendly service station.

Very nice Welcome break, I came here on the way back from Devon, and it was nice, despite the fact I only used the loo’s and Waitrose, the only thing they need to fix is the amount of toilet paper in MOST of the toilet cubicles 9.5/10

Average. Not great food choices. Toilets unclean. Lots of Starbucks but no real good coffee.

Good selection of food and other shops

Expensive, but needs are a must.

Getting in and out from the motorway is slow and difficult. Plenty of car parking spaces. The services is a little small for peak times and peak days like bank holidays.

Nowhere near enough chargers for the location. We visited twice with huge queues with only 1 charger active and 1 other out of service. Also the route in the car park will only flow you out so you cannot search more spaces. Avoid.

Lovely and clean. Took a few times of eating both the breakfast AND chopstix to realise they were the same stall that changes. Most recent visit was sad to see chopstix wasn’t there anymore. To then see it reappear at lunch! How I never noticed in the past is beyond me but how smart!

1 single ev charging point working, all others out of order

Very clean services, easily accessible. Like the layout of the site, very easy to navigate

Do not park here if you want to sleep full of fridge trailers which are so loud wherever you park.cost me 34 pound for a sleepless night will never stop again!!!!!

Functional. Big. Clean. Good place to stop for rest rooms and refreshments.

Honestly the worst services we’ve stopped at in a long time. Starbucks is great and there’s a decent little Waitrose if you need any bits of shopping but otherwise give it a miss Between us we shopped at Starbucks and “The Good Breakfast”. Starbucks had quick service despite a decent queue, and their eating area light and bright. “The good breakfast” full English was decent enough but the service was ridiculously slow. With just two young people serving and it being woefully understaffed meant my husband hadn’t even got his breakfast by the time we’d finished our Starbucks toastie. The main eating area still has chairs from the sixties and the newer tables have been so worn down that the varnish is only left at the edge. The communal area is clean, but cold and could accommodate more tables. The ladies loos were clean and functioning ok. The men’s apparently smelled badly, wasn’t very clean, had taps not working etc. Avoid this one.

Seems ok, we were there late at night so not many around.

Nice place for a bite and comfort break

Driving down the highway with my hand on the wheel. My stomach was growling: "I need a meal!" Looked at the gauge, and the gauge was red. Eyes kept closing, like I needed a bed. Looked to the left and a sign blurred by. Services ahead... 10 miles to fly. Accelerator down, making good time. Indicator on, I think I'll be fine. Pulled in to park, dogs on the side Lept out and locked it, and left it behind. Walking like I'm famous like paul dano. Going for a p--p at the Gordano. Anyway I digress. I do this place a disservice. This is the place to visit if you need a Welcome service. Shops in side, coffee by the cup. Tabs by the till, belly topped up. Food in a bag or food on a plate. Hungry drivers welcome... at the Welcome Break!

Good selection of food. Plenty of parking. Clean toilets.

Only used the loo. Clean and plenty of them

Nice services use it a lot always clean staff friendly plenty of parking

Everything you need during your tour. Restaurants,shops, toilets, cafés and even arcade games rooms. Anyway, all these types of stops are the same which is great

For a services hotel not bad, room was spacious and clean, bed wasn't very comfortable but clean. Breakfast was the only bad point, dried out and hard sausages and hash browns.

Services are okay for a quick break and something to eat. Not much there, but suits a purpose.

We always stop here on our way up country and on our way back to Cornwall. Great place to stop if you have dogs as lots of places to walk and stretch their legs.

Excellent selection of services toilet clean all shops fully stocked. Clean and tidy plenty of space

Very poor ev charging facilities

Good service for a quick stop/coffee/food

Improving over the years KFC much better Burger King sevice for some reason is always very slow and staff not happy no customer service here Sub way wax closed

Fuel prices here are a disgrace 1.74-1.83 what planet are you living on ? Just robbing from people outright and it’s utterly disgusting. Never coming again. Rather walk with a petrol can. Dishonest, greedy Thieves

Quite depressing services. We were there at 10am on a weekday and the breakfast options we're really limited. Also 2 choice of Starbucks seems over the top. The main interior needs work to make it feel less depressing inside, given it's one on the main services off the M5.

Does the job. Fairly small compared to some other places and the entrance looks a little worn. Shop, food and toilets. Hits the bill for a service station

Always a great stop off point. Lots to do here and great food also

Had a lovely veggie sausage and egg bap from Good Breakfast (if I recall the name correctly) 😋

EV charger avail. But needs more stronger units for faster charging and more units

I paid £33 for HGV parking in an over crowded parking area then went to hopefully get a shower. The look and smell of the shower located in the women's toilets made me feel sick. I had to walk away. Very disappointed welcome break.

The usual halfway stop when heading home from a day at a bike park in Wales. A good choice of fast food with burger King, kfc, and chopsticks (last time I was there). Also Starbucks (well there's about 4 for some reason!). Only grumble is that it gets busy and fast food doesn't always feel fast

Good service station, offers everything you would need for a break in driving. Clean and well staffed, who are polite and helpful. Lots of parking and disabled access is good.

Services are good. Decent selection of shops and places to eat. One downside which isn't the services fault is the provision charge points for non-Tesla cars. Only one working charge point...one looks to be permanently out of action...last used two months ago...is that really good enough?

Everything you need for quick stop over n rest

I would say this is one of the better motorway services. Staff here are very friendly+helpful even at their busiest times.

Thank you to the wonderful soul who found my mobile and turned it in! X

Great services plenty on offer inside

It's a good motorway services with a good selection of outlets especially Starbucks

Only 1 fast charger (for non Teslas) at a major motorway services... unbelievable

Er, it's a motorway services...

The actual service station itself is fine but the car park is the worst car park I’ve ever experienced. Took 30 minutes to get into the car park and then an hour to get back out onto the motorway. Don’t stop here in the summer holidays, could easily add an hour and a half to your journey home.

Busy services, with the usual overpriced fare.

I mostly go to KFC and burger king and I'm not disappointed. they have good food and it's a convenient place to stop with my car. It's a overall good place with great service and atmosphere. In general this was a great service stop! Would definitely come back.

Very clean toilets great coffee

Very tasty food and the service was great. The toilets were clean and hygienic. The only bad thing is that most the food areas there was a queue but what do you expect at a services to be honest

Used for a recharge of both car and ourselves Used Gridserve charger all ok although only one working, coffee in Starbucks was good and daily quiet for a busy Sunday

Noodle bar with no rice or noodles for at least 20-30 min Wow

Only one charging point and have the toilets out of order, drive past and stop at the next service.

Services what you expect really

Petrol station won’t put up ‘out of order soon go on air and water machine, then delay in giving an email address for money reclamation. Bad attitude from staff

Great variety of shops and food as well as clean facilities for a pit stop.

Plenty of parking, fairly small service station. Had subway - lovely

Ample parking. Good choice of food outlets . Toilets clean and seem.looked after. Seating area was readily available.

Good choice of food but inflated prices compared with Cribbs Corner

Met up with family for a quick coffee on a wed morning. Was nice and quiet at that time. Good food/ drink and service

Stopped on the Souhhbound M5 services on the way to Cornwall solely because you can now take dogs into the food court ....brilliant

Easy to stop at to refuel and grab snacks.

Kind of says what it says on the tin. Several fast food outlets and shops, all more expensive than the high street alternatives as is the fuel but they have a monopoly on motorway users and take full advantage of it. As long as you're aware of this the services are fine

It was open...that's about as good as it gets

Nor the best of motorway services but at least it has everything you need but very expensive

One of the cleanest services I’ve been in big respect to the staff who clean the tables they are so on the ball and the place is spotless and they deserve some praise the coach parking here isn’t great only about three spaces and they are not next to each other they are horizontal but close to door and picnic tables next to them WHSmith has lots of choice and it’s cosy welcoming and location is ideal stop before heading up or down country Tons of spaces for Lorry’s too

Welcome Break Gordano Services on the M5 is a convenient stop for travelers, offering a variety of amenities to cater to all needs. Located near Bristol, it is a popular choice for drivers seeking a rest break during long journeys. The service station features ample parking, though it can get quite busy during peak hours, particularly on holidays and weekends. Inside, there’s a good selection of food and drink outlets, including familiar names like Starbucks, Burger King, and Subway, along with grab-and-go options for those in a hurry. The food quality is generally consistent, and the variety ensures there’s something for everyone, including vegetarian and kid-friendly options. There’s also a WHSmith for snacks, magazines, and travel essentials. The facilities are clean and well-maintained, with plenty of restrooms and baby-changing areas available. For those traveling with pets, there’s outdoor space for stretching legs, though it’s not extensive. The fuel station on-site is convenient, albeit slightly more expensive than off-motorway alternatives. One highlight is the convenience for EV users, with charging points available for electric vehicles, though these can sometimes be busy. The service station also has a shop for basic groceries and travel needs, which is helpful for last-minute purchases. Overall, Welcome Break Gordano Services provides a reliable and comfortable experience for travelers. While it can feel crowded at times and prices are higher than average, its wide range of facilities and convenient location make it a dependable stop on the M5.

Nice clean services. Met a representative from LifeVac anti-choking devices. Lots of room to see it in action undisturbed, with nice coffee to drink.

Has the usual franchise "chains", but the Waitrose shop is good & there's space to walk your dog too.

Recommend. But carefully don’t park car more than 2 hours . See parking restrictions for more details

It's a service station in the UK. Overpriced, soulless but has the basic facilities you need. Plenty of parking and a selection of places to eat.

Only used toilet and was hit with the smell shit soon as you walk through door. Maybe get the extraction fans working

Staff weren't very friendly in the restaurants. And the whsmith but otherwise has everything you need to get you back on the road.

No SNAP payment. ViSA or cash only.

Good place to stop for something to eat and use facilities

Could do with updating and better signage.

Clean toilets, but prices in their Waitrose store are stupid

Good place to stop for a comfort break and much needed coffee.

What do I want from motorway services? They have to be easy to get in and out of, with no mystery tours taking you miles out of your way to find the entrance or exit. Plainly laid out car parks, not labyrinths. Greenery for stretching the dog's legs, or your own. Decent shops selling decent food. Big clean toilets that don't stink. EV charging points that actually work and have some free slots. Gordano has all these. It's one of my favourite stop-offs, if it's not absurd to have a favourite motorway service area...

Closing all food outlets at 9pm. Because people on long journeys don't need food.

Excellent place nice dinning cafes

Very busy place but the place has got sitting area and A Starbucks

Really nice services. Toilets were clean and roomy and good selection of food outlets and shops.

Didn't find it very good for choice, as all the restaurants are expensive.

Ample parking, clean areas and a good selection of shops and food chains. Toilets are clean and plentiful. Only downside was the EV charger as only one was working and it took a while to charge the car after we waited for 40 minutes for the other car to finish charging theirs.